Techniques The Telephone Seminars

Conducting Successful HR Audits BenefitsIncreasingly, human capital is an organization's most important asset - it's certainly one of its largest expenses. It also exposes organizations to material risks. Yet many of the management techniques and assessment tools used to manage and assess other assets and processes of the organization have not been applied to HR. That is changing. As the implications and risks of misaligned,  more...

Best Practices for Motivating Students BenefitsIf you're tired of struggling to work successfully with unmotivated, bored, and disinterested children and teens, then you will want to be part of every minute of this live audio conference. This program is packed with dozens of innovative, ready-to-use, more effective strategies to turnaround unmotivated students in grades Pre-K through 12. These techniques are real-world, practical  more...

Voyage to Discovery: Using Interview and Witness Behavioral Analysis BenefitsAttorneys, investigators, experts, and members of law enforcement meet with people to obtain information to assist in determinations of proximate cause, criminal responsibility, perceptions, recollections and damages. Self-interest and defensiveness provide challenges to information gathering. If the person being interviewed is under oath or on the stand and if, in particular they have  more...

Voyage to Discovery: Using Interview and Witness Behavioral Analysis BenefitsAttorneys, investigators, experts, and members of law enforcement meet with people to obtain information to assist in determinations of proximate cause, criminal responsibility, perceptions, recollections and damages. Self-interest and defensiveness provide challenges to information gathering. If the person being interviewed is under oath or on the stand and if, in particular they have  more...

Best Practices in Networking and Referral Generation BenefitsReal estate is a relationship business. Without developing techniques to foster long-term business relationships, you cannot succeed in the new age of global competition. Studies conclude that effective networking both face-to-face or via the Internet is not easy even for the seasoned professional. This live audio conference will help you learn the strategies to guide you through the  more...

Best Practices in Networking and Referral Generation BenefitsReal estate is a relationship business. Without developing techniques to foster long-term business relationships, you cannot succeed in the new age of global competition. Studies conclude that effective networking both face-to-face or via the Internet is not easy even for the seasoned professional. This live audio conference will help you learn the strategies to guide you through the  more...

What's that Smell? Sewer System Overflow Prevention and Management BenefitsThis live audio conference will provide a systematic overview of the technical, management and regulatory issues regarding collection system overflows, both dry weather and wet weather as well as both combined sewer overflows (CSOs) and separate sanitary sewer overflows (SSOs). Information will be provided to help you understand and analyze overflow problems and provide guidance in  more...

What's that Smell? Sewer System Overflow Prevention and Management BenefitsThis live audio conference will provide a systematic overview of the technical, management and regulatory issues regarding collection system overflows, both dry weather and wet weather as well as both combined sewer overflows (CSOs) and separate sanitary sewer overflows (SSOs). Information will be provided to help you understand and analyze overflow problems and provide guidance in  more...

Utilizing Macros in Microsoft Excel BenefitsWhen you find yourself repeating actions in Excel - whether it's a five-step sequence you use when formatting a certain cell type or the 30 steps you use when you sort, filter, and print multiple worksheets once a week, the possibility exists that you can automate these actions in the form of a macro. Thereafter, you can perform these sets of actions with a simple keystroke combination, a  more...

Tips and Techniques for Writing Effective Legal Briefs Benefits Effective writing is one of the most important tools in the legal trade. No matter the strength of your case or your knowledge of the facts and the law, your ability to communicate concisely and powerfully is crucial to your success. With a particular focus on writing legal briefs, this live audio conference will show you how to focus your writing to a specific audience; streamline and  more...

Best Practices in Nursing Documentation: Writing Effective and Legal Proof Notes BenefitsLong gone are the days that nurses and other health care providers hand-wrote cryptic notes on essay paper-like chart pages that rarely were ever looked at again. Long gone, also, are the days that physicians would only look at labs, reports and other physician's notes, expecting the nurse to call to the physician's attention anything important about the patient so they didn't have to read  more...

Online Collection Techniques: Do's and Don'ts BenefitsTechnology has changed how we communicate and do business. Debt collectors have the added challenge of trying to contact debtors who may only correspond via email or online portals. Some debtors no longer have a land line phone and only use cell phones, texting, email and instant messages to communicate. How can debt collectors face this challenge while following debt collection laws that  more...

Child Sexual Abuse Interview Protocol: Evidence-Based Strategies BenefitsChild sexual abuse investigations are difficult on children because of the recall of abuse details that are sexual in nature. Each instance of retelling the sexual experience adds to the traumatization of the child. Members of the multidisciplinary team also rely on the videotaped interview for information necessary to completing the investigation to avoid repeated interviews. This live  more...

Extensive Green Roof Design ...common misconceptions, and like many other green building techniques there is a lot of hype surrounding the design and function of green roofs. This live audio conference will focus on understanding how the components and design of green roof systems contribute to form and function of the roof. We will examine realistic expectations for green roof performance and how to optimize roof  more...

Electronic Control Weapon and Legal Liability BenefitsThis live audio conference addresses the use of force, investigation and legal liabilities associated with the use of electronic control weapons (ECWs) in a law enforcement environment. Learn about the realities and myths associated with ECWs as well as current use of force federal case laws pertaining to the use of ECWs. Familiarize yourself with 'best practices' responses, uses of ECWs  more...

How to Avoid Death by PowerPoint BenefitsEvery day, executives, managers, and rank and file employees sit through bullet-riddled presentations that are boring, uninspiring and worse, don't get the message across. Attend this live audio conference and learn how to use several techniques that will engage and excite your audience without using bullet point after bullet point. You will learn how visual metaphors, targeted animation  more...

The WE in Wellness--5 Skills Every Case Manager Should Know for Effective Case Management BenefitsHelping clients attain their highest degree of wellness requires many skills and a repertoire of approaches, some which may be new to case managers and the teams with which they work. The specialty of Case Management has become more and more crucial for the coordination of an individual client's healthcare provided by multidisciplinary teams within and between organizations and systems. As  more...

Documentation and Proof of Construction Delay BenefitsTime truly is money, especially in construction. Consequently, being able to determine and document delay is a crucial skill. This live audio conference will focus on the key terms, important contract provisions and the most successful approaches to the determination of delay. It will include a discussion of the importance of the critical path, the importance of the contemporaneous  more...

How to Revitalize an Impoverished Neighborhood: Thirty Years of Successful Green Urbanism BenefitsDr. Gilderbloom will teach people how to turn around neighborhoods without removing the poor, and to create a 'shared revitalization' that is a great place to live, work, and play using new urbanism and green planning purposes. He will teach to recycle buildings that embraces historic preservation and green planning principles. He will teach traffic calming techniques of how to turn  more...

Cold Calling Tips and Scripts BenefitsIn today's very difficult world of selling, there is only one thing to do to make more sales. SEE more people. Steve Schiffman has been teaching sales people the techniques of setting face-to-face appointments for the past 35 years. Perhaps there has been no more difficult time in selling now, when no one is buying. The economy has changed the rules, and sales people who never before had  more...

Best Practices for Managing Large Classrooms BenefitsParticipation in this live audio conference offers educators a condensed system of preventative classroom management practices to address today's complex students. An ecological model of practical, research-based interventions is presented to create a functional classroom that maximizes student achievement and accountability. Field-tested in dozens of elementary-secondary schools,  more...

GASB 45 Strategies BenefitsThis live audio conference is critical for any governmental employer with other post-employment benefits (OPEB) liabilities. The program will provide vital information and planning techniques that will enable employers to avoid the potentially disastrous consequences of failing to identify, control and fund its OPEB liabilities. Most states, municipalities and governmental agencies are  more...

Strategies to Reduce Bullying and Social Aggression BenefitsIncreasingly, educators, health professionals, parents and lawmakers realize the seriousness of bullying, cyber bullying and social aggression in school. Certain state laws and regulations now hold schools personally responsible for the effects of bullying, including cyber bullying. Whether your school plans to implement one or more bullying prevention strategies or a comprehensive  more...

Closing Budget Gaps With Asset Sales BenefitsThe lingering Great Recession and slow recovery have diminished the growth of state and local government revenues while expenses continue their increase causing structural budget gaps. A new source of revenue is the sale or conversion of government assets into revenues. These revenues may be one-time proceeds of asset sales, leases and franchise fees, redevelopment of existing buildings,  more...

Sales and Use Tax Determination Headaches BenefitsSales and use tax professionals are faced with the legal and practical challenges of learning as many as 50 different state sales and use tax laws and regulations. No one could possibly learn all of the different state requirements and yet our jobs demand it! The purpose of this audio conference is to reveal the secrets to working in a multistate environment. You will learn about the four  more...

CPM in Construction Management: Preventing and Measuring Delays BenefitsThis audio conference will discuss how to use today's project management tools effectively to identify project delays before they are insurmountable. You will learn how to use the schedules persuasively and reliably to measure and quantify project delays. The discussion will also provide the technical and legal foundation for the techniques presented. You will be brought up-to-date on the  more...

Utilizing Graphs and Charts in Microsoft Excel BenefitsAny Excel user who needs quick methods to show numerical information in a visual way needs to know the basics of chart creation, how (and why) to use different chart types, and how to alter the look of a chart with layout, color and content changes. Depicting data in a chart may reveal a trend that was not so obvious in the numerical data, which often can be dry and boring. That elusive  more...

Structuring Renewable Energy Projects in Challenging Conditions BenefitsThis in-depth course will provide you with the practical tools and analytic techniques to see your project successfully -- and profitably -- financed. Instruction will be example-driven using structures and project documentation derived from renewable projects. You will briefly review the key concepts of project finance, analyze how risk allocation determines the structure of most project  more...

Behavioral Based Interviewing: The Next Evolution BenefitsBecause your organization can never be greater than the sum of its parts, your success is determined by one key decision: Who gets hired? Yet fewer than 30 percent of hiring managers nationwide have had any real training in applicant interviewing skills (a fact supported by a University of Chicago research study concluding that basing a hiring decision on an interview is only 8 percent  more...

Skip Tracing vs. Cyber Tracing BenefitsIt's true that anyone can do skip tracing ... but to do it properly, you need to know more than the raw mechanics. At this audio conference, you'll learn the practical techniques you can use to finally find who you're looking for. Learn how to profile your skip with old-school skip tracing and new age cybertracking. You'll get insider secrets from a renowned skip tracing expert. Become an  more...

Fraud Prevention Techniques for Nonprofits BenefitsIt's unfortunate, but the reality is that thinking your employees are honest isn't true! This fascinating and practical audio conference will walk you through actual fraud scenarios, discuss how the frauds occurred, and show profiles of embezzlers; why they did it, how they did it and what internal controls would have prevented them. Additionally, you will be provided a valuable handout  more...

Brownfield Redevelopment and LEED in 2010: What Happens When You Mix Green and Brown? BenefitsA survey by the Northeast-Midwest Institute indicated a trend that large-scale, community transforming brownfields redevelopment in the United States is going green. This audio conference will help you understand the contributing factors to ROI of the maturing green building practices on brownfields. Many professionals in the real estate investment business have witnessed how the  more...

Workers' Compensation Handbook Best Practices BenefitsMinimizing workers' compensation abuse and controlling the costs of legitimate claims is a daunting task. In this difficult economy, it is essential you take every step you can to reduce your workers' compensation exposure and costs. This 90-minute audio conference is geared to provide you with the best handbook practices - policies, procedures and techniques - for staying in control of  more...

Commercial Loan Stress Testing Fundamentals BenefitsStress testing of loan portfolios is rapidly becoming an integral component of the credit risk management process. All banks should perform some type of stress testing to quantify the impact of changing economic conditions on asset quality, earnings and capital. This teleconference will benefit those who are beginning to incorporate the concepts of stress testing into their loan portfolio  more...

Emerging Trends in Metal Roofing BenefitsThis teleconference will provide information on the current state of the metal roofing industry as well as the trends for the future. Metal roofing is the fastest growing residential roof product, and its share of the commercial roofing market continues to grow. It is becoming a product of choice for architects, designers and facility managers looking for a durable and energy efficient  more...

Labor Law: Could 2011 Be the Turning Point for Unions? BenefitsIt's been almost two full years of President Obama's administrative initiatives - a rollout of many campaign promises. Unions played a vital role in the 2008 elections and they continue to have a large voice in upcoming Congressional elections this fall. While most of the country has been focused on health care reform, 2011 could prove to be a pivotal year for union activity. What  more...

Telephone Collections: Do's and Don'ts - Surviving the Jungle BenefitsThe credit and collection industry has grown dramatically over the past 20 years. Creditors are faced with increasing challenges in making loans and extending credit. The collection staff members in these creditor settings face mounting customer difficulties and tighter compliance environments. This teleconference will help you understand the importance of developing an effective recovery  more...

Are Email Negotiation Blunders Costing You Money? How to Negotiate and Influence With Email BenefitsIn our age of ever expanding communication possibilities, what is the best way to negotiate? Should it be face to face, over the phone or via the Internet? The answer? It depends. Are you using the right tool at the right time? Do you negotiate and persuade for a living (and everyone does) or realize how much your success, business and income depend on your ability to persuade, motivate  more...

Real Estate and Land Valuation in Depressed Markets BenefitsThis teleconference will guide professionals depending upon reliable estimates of market value to identify viable and reliable market data using methods available in the market but not commonly applied during active real estate markets. The teleconference will explain underlying valuation theory for these alternative applications using relevant information during the current real estate  more...

Implementing Stay Interviews: If You Want to Keep Them You Have to Talk to Them! BenefitsCompanies work very hard to obtain talent with a very high price tag per hire. When they achieve proficiency in what is expected, they become a valuable contributor and an asset to the firm. The last thing you want to happen is to lose these employees because of situations that are within your ability to control. By attending this teleconference you will learn tools, tactics and  more...

Planning and Zoning Techniques for Open Space Preservation BenefitsOpen space generates intense interest and support among citizens and elected officials as a key to making our communities livable and sustainable. Actually implementing a successful open space strategy is complex. Open space planning and implementation must take into account the regional context, community vision and ultimate function of the open space areas. The costs and means of  more...

Cost Accounting Techniques BenefitsCost accounting continues to gain importance and become more critical. It has also become easier to collect measure and analyze data. This teleconference will give you a complete overview of cost accounting in a fast-paced, information-filled and practical procedure-based presentation. Specific ideas will be discussed that can be immediately applied to benefit your company's profitability,  more...

Collection Strategies for Locating Hidden and Transferred Assets BenefitsDebtors who utilize corporate shells are the bane of commercial collectors, attorneys and creditors. Too often debts and collateral are not recovered from cunning debtors. Most of us are familiar with the shell game in which someone puts a ball under one of several shells and then mixes up the shells leaving another person to guess which shell the ball is under. Debtors like to play 'hide  more...

Current Issues in Commercial Collections BenefitsThis teleconference is geared toward the practitioner involved in collecting commercial debts. Since the specific remedies available, and best practices, will vary from state to state, this is designed to provide a general overview of the various techniques and ideas to improve collection success. Attorneys, presidents, vice presidents, branch managers, loan officers, loan department  more...

Low-Impact Development Maintenance and Upkeep Techniques BenefitsThroughout the country new storm water regulations are requiring the control of runoff peak flow rates, runoff volume and water quality. To meet these requirements, engineers and planners are implementing low impact development concepts into their site development plans. This results in the use of many complex storm water BMPs such as bioinfiltration systems, infiltration basins,  more...

Using Investment Policy Statements as an Investment Tool: It's an Art, Not a Science BenefitsThis teleconference will bring together a panel with differing perspectives on the use and creation of investment policy statements, including outside legal counsel to address perceived problems arising from nonconforming activities; inside legal counsel to discuss techniques for ensuring that the instrument clearly and fully reflects the investor's expectations and the firm's  more...

Techniques to Prepare for Difficult Employee Discussions BenefitsSexually offensive behavior, poor communication and leadership skills, excessive absenteeism, and attitude problems - whether you're encountering commonplace or exceptionally serious employee relations issues, you'll need a down-to-earth strategy to protect yourself and your organization. Verbally addressing problems head-on can be a daunting task because of their confrontational nature,  more...

The Fundamentals of Estate Planning for Pets BenefitsPets are an important part of the lives of many individuals. People own pets for a variety of reasons - they love animals, they enjoy the companionship and they enjoy receiving unconditional love. On many occasions, pets have supplanted children in people's lives. Planning for these companions requires a comprehensive look at the various opportunities and techniques which are available to  more...

Strategies and Techniques for International Debt Recovery BenefitsGlobalization has taken business and industry to new levels of competition. To stay in the game, successful organizations need to adjust to the demands of an international market. Most foreign buyers expect to receive credit terms. However, once popular tools, like the letter of credit, are becoming too expensive and complicated for the quick pace of today's international business  more...

Working With Challenging Parents: Strategies and Techniques BenefitsProfessionals are often confronted with parents who seem to resist our best efforts to help their children. When tensions between you and a parent escalate and are not resolved, all parties lose out. Valuable time, resources and reputations can be snagged in a spiraling power struggle or in seemingly endless efforts to engage the demanding or avoidant parent. Staff can become demoralized,  more...

De-Escalation Tactics When Responding to Individuals with Mental Illnesses BenefitsBecause officers have to protect their own safety as well as the safety of others, they often have limited time in which to establish a communication mode that minimizes risk of violence. Agitated individuals can often be directed away from violence by specific communication skills. Verbal de-escalation techniques are geared to 'set up' those being contained so that physical control  more...

Improve Productivity While Staying Compliant: Implementing Quality Procedures BenefitsMany organizations with customer delivery and quality problems (high reject rates across the supply chain) are unaware of the increased costs of tracking, repairing, scrapping and redelivering key products. When the discussion whether lean, six sigma and/or supply chain techniques are singularly the most effective way of dealing with quality problems, you miss the opportunity of using a  more...

Real Estate Income Tax Issues BenefitsThis teleconference will address valuable planning techniques and recent developments concerning the income taxation of real estate, including issues applicable to partnerships and LLCs holding real property. You'll learn about capital gains strategies, like-kind exchanges, tenancies in common, how to structure transactions when some partners want cash and others want tax deferral, and  more...

Pervious Concrete - The Pavement That Drinks! BenefitsPervious concrete is an innovative building material with many environmental, economic and structural advantages. The proper use of pervious concrete is a recognized best management practice by the U.S. Environmental Protection Agency for providing first-flush pollution control and storm water management. Property owners and developers can also reduce fees and enhance the bottom line by  more...

Final Regulations on Shareholder and S Corporation Debt BenefitsThis teleconference will discuss the IRS' recently issued final regulations which limit the use of open account debt to pass-through S corporation losses to shareholders. Prior to these new regulations, taxpayers avoided recognition of income on the repayment of open account debt with reduced basis because of prior loss pass-throughs. We will discuss how these new regulations limit the use  more...

Billing and Collecting for the Health Care Industry BenefitsDon't miss this billing and collecting teleconference presented by Neltner Billing Consulting Services, Inc. During the teleconference, we will present an overview of coding, billing and auditing for evaluation and management services. We will discuss common billing errors and practical methods for ensuring compliance. We will also share specific techniques for claims processing, payment  more...

Asphalt vs. Concrete: Selection and Design Considerations BenefitsToday, asphalt and concrete receive equal consideration by engineers. Improvements in pavement technology have largely eliminated the ruts that once plagued asphalt and cracks that spoiled concrete. Choosing a material is a matter of economics that considers life span, maintenance requirements, and road closure time. Learn the pros and cons of choosing each material; design considerations  more...

Matrimonial Considerations in Estate and Trust Planning BenefitsThis teleconference will review matrimonial implications to estate and trust planning. It will focus on the use of trusts and other estate planning techniques before marriage and during, after and before remarriage, to protect assets from matrimonial claims. Practical planning concepts; drafting considerations; income, gift and estate tax implications; and ancillary considerations will be  more...

Float Ownership Issues in Construction Project Management BenefitsFloat is a measure of schedule flexibility. It can be used to avoid creating disputes about delays or misused to exacerbate them. We will discuss the relationships between schedules, float and delays, and examine techniques which may be used to manipulate them and to minimize manipulation. This teleconference will also review the effect of contract provisions and the development of case  more...

Access Management Design and Development BenefitsAccess management is a critical element of every private and public roadway or site development project. As a transportation engineer and/or planner, understanding the basics of access design and access development is crucial in delivering a successful project to your client. Driveway access to a site can have positive or negative consequences on the amount of potential business a retail  more...

Estate and Financial Planning for Clients Living With Chronic Illness BenefitsChronic illness affects nearly 120 million Americans. How can professional advisers better serve and advise clients living with chronic illness and their loved ones? In many situations modest changes to traditional planning tools and drafting conventions can provide tremendously improved protection and peace of mind for clients living with chronic illness. This teleconference will provide  more...

Product Development Metrics for Manufacturers: Measuring Your Productivity BenefitsR D and product development organizations are behind transaction processing and operations functions in their understanding of measurement and its place in the organization. Six Sigma and Lean initiatives have facilitated great improvements in corporations without significantly benefiting most marketing, R D and product development organizations. Inventive professionals resist measurement  more...

Measuring Inefficiency on a Construction Project BenefitsEfficiency is often the key to profitability. Conversely, inefficiency boosts costs, busts budgets and kills profits. Given the consequences, understanding and managing the efficiency of construction is important to everyone on the project - from the contractors, subcontractors and suppliers that experience inefficiency to the owners and design consultants whose actions can lead to  more...

Working Capital Management: Effective Policies and Techniques BenefitsLiquidity is top of mind for executives and they are looking at all sources of incremental free cash flow within their organizations. One area that is on everyone's list of sources is working capital, but most companies fail to reap the full opportunity that is available to them. What are leading companies doing to effectively drive cash flow from working capital? This teleconference will  more...

Performance Evaluation and Rehabilitation of Constructed Bridges BenefitsThe deterioration of constructed bridges is one of the most critical problems facing the infrastructure of the United States. According to a recent survey (ASCE 2005), an overall grade of D has been given to our infrastructure systems. Typical sources of bridge deterioration include increased live load, environmental attack and physical damage such as collision of heavy trucks. This  more...

Determining the Best Service Delivery Options for Public Works and Utility Projects: In-House or Contract? BenefitsIn this teleconference, you will learn principles and techniques for determining when a project or activity is best delivered by in-house staff, through a contract with a neighboring government or a private contractor, or a combined approach with some tasks performed in-house and others by a contractor. The teleconference will present a practical, nuts-and-bolts approach with examples to  more...

Slope Stabilization: Best Practices and Challenges BenefitsThis teleconference will address the types of slope stabilization failures and techniques used to avoid failures by the application of best practices. There are well-established engineering principles for the design and maintenance of stable slopes. This teleconference summarizes practices to overcome challenges to enhance slope stability. Many engineers are faced with challenges to  more...

Taking and Defending Effective Depositions BenefitsIn the legal world where the use of mediation and arbitration has increased dramatically in recent years, the deposition of opposing parties and key witnesses often takes the place of the trial. Cases are evaluated and often settled based on information obtained at depositions. You will learn the fundamental concepts involved in taking and defending depositions. Included in this  more...

Maintain and Gain Downtown Businesses in a Tough Economy: Key Retention and Recruitment Concepts BenefitsIt is possible to pursue new growth and attend to those who have already invested in your community. In fact, we believe that it should be a goal of every economic development or downtown to have a balanced 'maintaining and gaining' approach to economic growth. This teleconference will illuminate a number strategies and tactics to consider as you pursue this goal. Learning Objectives -  more...

Claims Management Techniques in Workers' Compensation Cases BenefitsThe aftermath of a workplace accident produces difficult and costly ramifications for management personnel in all business and industries. Many parties are involved in every aspect of a claim, including your insurance carrier or servicing agent and counsel, but each of them has to be dealt with in a very different manner. You will learn how to successfully investigate an accident and use  more...

Planning to Avoid Estate Litigation BenefitsEvery estate plan, no matter how well-intentioned, can be challenged and in today's litigious society, those challenges are even more commonplace (and costly) than ever. This teleconference helps you recognize potential issues, learn techniques to diffuse future hotspots and protect yourself from common mistakes that leave plans susceptible to challenge. Through true-life examples, the  more...

Techniques for Treating Young Clients Who Suffer From Post-Traumatic Stress Disorder BenefitsYou will learn how to identify post-traumatic stress disorder, complicated grief and childhood traumatic grief, as well as learn techniques to treat symptoms of these conditions. Social service directors, social workers, case managers, counselors, psychologists, law enforcement officials, medical staff and administrators  more...

Measurement, Management, Reduction: Tools for Tracking Waste in Construction Projects BenefitsWith the growth of USGBC and the widespread adoption of LEED principles across the construction industry, contractors are under more and more pressure to understand the environmental impacts of their business. Documentation of construction waste recycling and waste avoidance measures is now required on many new construction jobs. This teleconference will discuss the business case for  more...

A Comprehensive Approach to Building Excellent ADA Facilities within the Public Right-of-Way BenefitsMany state and local entities have found full compliance with the Americans with Disabilities Act within the public right-of-way to be a difficult goal to achieve. This teleconference will provide proven techniques that will increase the chances of fully completing the ADA facilities the first time without costly mistakes or retrofits. This practical approach coordinates the survey,  more...

Time and Territory Sales Management Techniques BenefitsWhat truly separates outstanding sales people from average performers? They focus on the quality of their efforts, instead of working countless hours, doing busy activities, and getting mediocre results. During this teleconference, you'll learn proven strategies to pre-plan your sales calls, develop a laser focus to dig deep, high and wide in your sales territory. You'll also learn how to  more...

A Guide to Hybrid Coding BenefitsMany communities across the country are showing new interest in using zoning regulation to better realize a desired building form. Zoning codes have always contained the basic bulk relationships that create the three-dimensional building envelope, such as minimum lot area, lot coverage restrictions, required setbacks and maximum height, but additional design-oriented elements to better  more...

Commercial Lending Opinion Letters: Rights, Obligations and Expectations BenefitsCommercial lenders routinely require a borrower's lawyer to deliver a legal opinion at the closing of the loan transaction. The borrower has to pay for this but rarely believes that the exercise provides any benefit to the borrower. If the legal opinion is not negotiated until the end of the transaction, or if the borrower's lawyer and the lender's lawyer cannot agree on some element of  more...

Concrete Structural Repair Methods BenefitsInterested in learning more or in refreshing your knowledge about the nuts and bolts of concrete? Besides being the most popular and versatile building construction material, concrete can also be the most complicated to work with. As such, anyone involved in the construction process should have a working knowledge of concrete material issues. This teleconference is a comprehensive overview  more...

Collection Techniques for Landlords BenefitsFor many commercial landlords, consistent receipt of rent and other tenant charges is the key to their business. However, as a result of the recent economic downturn, fewer commercial tenants are making these payments on time and in full. Most leases specifically outline collection techniques and security mechanisms (such as security deposits and guaranties), but landlords are finding that  more...

Voir Dire: Effective Techniques for Getting and Using the Information You Need nVoir dire is one of the most important phases of a jury trial. However, the rules and procedures governing the jury selection process are often informal, subject to the broad discretion of the trial court, and can vary widely between jurisdictions, judges and even different cases before the same judge. A trial lawyer's strike decisions are some of the most important strategic decisions made in  more...

Tax Implications of Generation-Skipping Techniques - Planning to Minimize the Generation-Skipping Transfer (GST) Tax nBy attending this teleconference, you will learn key elements of the GST tax rules, including the rules for automatic allocation of GST tax exemption. Benefits and differences between different types of basic GST tax planning techniques, including various lifetime planning and post-mortem planning along with the implications of leveraging GST tax planning with discounted assets will also be  more...

Crisis Intervention Team Training for Law Enforcement for the 21st Century nEstimates run as high as 1 in 5 (20%) of 911 emergency calls to law enforcement involve some component of mental illness component and many reach crisis level. Typical law enforcement training is focused on projecting authoritative persona, command and control, and follow my directions or else. These tactics often lead to use of force and injury for all involved parties. Some lead to litigation  more...

Supplemental Wage Payments: Common Withholding Guidelines nThis teleconference will assist you in evaluating your current income tax withholding practices to facilitate compliance with IRS regulatory changes and will offer practical tips to help ease administrative burdens. The program will educate you with respect to the issues involved in determining when wage payments should be classified as supplemental wages or regular wages, and the applicable  more...

Water Well Rehabilitation - Technical Considerations and Economic Advantages nThe decline of global economic conditions has discouraged high-volume water well owners, including municipalities, water companies, industrial entities and other large well owners, from incurring the cost of installing new wells. However, the decline of the economy has not reduced the requirement of water purveyors and other well owners to provide a safe and dependable supply of high-quality  more...

Valuation for Gift and Estate Tax Purposes in a Troubled Economy nWhether we are in a recession or depression, the values of assets are not what they once were. If you are contemplating whether to consider gift and estate tax planning or executing a plan, what will the impact of this troubled economy be on your tax valuations? This teleconference provides up-to-date guidance on current market conditions, and evolving valuation industry practices and techniques  more...

Community Benefit Agreements nCommunity benefits agreements can increase public participation in the planning process, promote smart growth and environmental justice goals, and bring neighborhoods, local governments, and private interests together to make development projects more sustainable, transparent and accountable. Negotiating a CBA can be a win-win solution for community groups and developers. The community receives  more...

Education-Based Marketing Techniques nIn this fast-paced teleconference, you'll discover how to magnetically attract new customers into your business, while maintaining the dignity, professionalism and respect you deserve. If you're an independent professional, business development manager, sales representative or small business owner, or if you have the responsibility to bring in new business, then this is a must-attend event.  more...

Floodproofing Fundamentals: Design Methods to Reduce Flood Damages nProblem: Floods are the most common natural disaster in the United States. According to the National Flood Insurance Program, more than 80 percent of the natural disaster losses in the United States are caused by flooding. Over the past 10 years, the National Weather Service estimates that flood losses have averaged more than $4 billion a year nationwide. Various government and insurance groups  more...

Effective Fundraising Techniques for Nonprofit Organizations nNonprofit organizations always need to diversify their revenue from earned income, government grants with philanthropic fundraising. Now, in tough economic times, you must determine how to maximize the effectiveness of your fundraising program. This teleconference will cover the basic elements of a complete fundraising program for annual operating support as well as ways every organization can  more...

Estate Planning Opportunities in an Uncertain Environment nMotivate the reluctant client; freeze the estate value to reduce the estate tax load. How many of us have clients waiting on the sidelines to decide what to do after experiencing 2008? The uncertain times and uncertain market have actually created the perfect time to use some of the advanced planning tools in the estate planner's arsenal. Depressed values for good assets open up the opportunity  more...

Updating and Maintaining Wills, Trusts and Estate Plans for the Evolving Client nThis teleconference has two primary focuses. The first part will highlight issues and opportunities for a drafting attorney to revisit and update an existing client's estate plan or prepare an update for a new client with existing documents. This part will focus on when and why clients need to review and revisit their estate plans and how to spot those issues for existing and potential clients.  more...

Current Issues in Construction Lending nIn view of the downturn in construction lending activity nationwide and the inability to sell developed lots, completed homes, condominiums and to lease-up commercial buildings, the focus of bankers has shifted to portfolio management as opposed to new business development. With this in mind, this teleconference will review loan portfolio techniques and strategies required to stay on top of  more...

Investing IRAs and Qualified Plan Rollovers in Real Estate, Franchises, Start-Ups and Other Private Investments - Techniques and nA growing number of IRA owners and recipients of qualified plan rollovers have sought to take control of their own investments by investing directly in real estate and small businesses that they may intend to manage or otherwise be personally involved in. This trend has accelerated in recent years as syndicators, entrepreneurs, private fund managers and franchisors have come to view IRAs and  more...

Reclamation and Rehabilitation of Vacant Properties nDistressed real estate is easy to find in this market. To come out of the recession, just waiting for the economic cycle to change for the better may not be enough. Coming out of the recession will require new techniques. The sprawl model is dying and not just because of swings in energy prices. Consumers increasingly enjoy urban settings and lifestyles. This is driven by demographics and  more...

Toxic Properties: Mold, Meth Labs and Beyond nAre you 100% sure that property is safe? Don't guess - know the history of the property and the risks that history presents to potential buyers. Sign up for this teleconference and you'll get the up-to-date information you need to recognize the most pressing toxic property concerns in the country. n nYou'll hear from expert speakers about mold, meth labs, asbestos and - most importantly -  more...

Internet Techniques for Locating Lost Relatives nMany professionals are called upon to locate lost relatives of clients or patients. Attend this teleconference and learn the methodology, strategies and techniques that can lead to successfully locating the lost relative. Each search is unique. One always begins by establishing the goal - who needs to be located; determining what is known - the identifiers; and creating a basic research plan.  more...

Asset Protection Planning and Techniques: Safeguard Your Retirement and Other Assets Benefits When building retirement wealth for yourself or your clients, you want to protect it. For this reason, asset protection strategies for retirement are necessary as part of your wealth building strategy for the future. This teleconference will give you the tools to protect yourself or your client's retirement wealth, help build more wealth and help secure your future.  more...