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Cisco CCNA Internetworking Technologies 1 on-line e-learning cbt (computer based) This unit teaches networking technologies from host-based to global internetworking. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA)  more...
From Serebra Learning Corporation
Linux Red Hat Advanced System Administration Part 4: Network Management and Services on-line e-learning cbt (computer based) The fourth course in the Linux Red Hat Advanced System Administration series covers Network Management and Services. It examines a number of networking technologies such as DNS, NFS and DHCP before explaining PPP configuration. Finally, this course provides information about installing and configuring network services such as HTTP, FTP, Samba and Printing.  more...
Internetworking Technologies - Part 1 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the first course in a four-part series on Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover basic internetworking, internetworking components, and Local Area Networks (LANs).  more...
Internetworking Technologies - Part 2 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the second course in a four-part series on Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover Wide Area Network technologies, switching technologies, and source-route bridging technology.  more...
Internetworking Technologies - Part 3 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the third course in a four-part series on Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover Internet protocols, NetWare protocols, and AppleTalk.  more...
Internetworking Technologies - Part 4 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the last course in a four-part series on Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover contemporary routing protocols, enhancing and supportive protocols, and network management.  more...
Cisco Designing Networks Part 1: Internetworking Analysis on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This first course in the DCN curriculum should provide the learner with a brief overview of the internetworking technologies and devices that they must understand to begin designing Cisco networks. It should also discuss the theories and processes for identifying the networking needs of the customer.  more...
Cisco Building Multilayer Switched Networks Part 4: HSRP and Multicast on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The BCMSN curriculum is intended to teach network administrators how to build campus networks using multilayer switching technologies over high speed Ethernet. This course is the fourth of a curriculum of 5 BCMSN courses. This course will cover Hot Standby Routing Protocol (HSRP) and Multicasting.  more...
Cisco Internetwork Design Part 1: Internetwork and LAN Design on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The first course in the Cisco Internetwork Design series provides a review of key internetworking technology information. It also covers Campus LAN Design. In particular it defines the design, technical and business considerations that you must consider before deploying a Campus LAN Design. It also introduces Campus LAN Technologies and covers Campus LAN Design Models.  more...
Cisco Internetwork Design Part 3: Desktop Protocol Design on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...Windows. It covers the client/server models and broadcast technologies as they apply to these three common desktop protocols. It also covers the protocols, encapsulations, routing specifics and configuration considerations indigenous to IPX networks It also covers RIP and SAP issues that you might encounter in an IPX network. It also covers the business and technical requirements for an  more...
Microsoft Windows Architecture I: Component and Database Technologies on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course is the first part of the four part series for the Microsoft Windows Operating Systems and Services Architecture (WOSA) exams I and II.  more...
Supporting Microsoft Windows NT 4.0 Core Technologies - Part 1 on-line e-learning cbt (computer based) This is the first course in a four-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network,  more...
Supporting Microsoft Windows NT 4.0 Core Technologies - Part 2 on-line e-learning cbt (computer based) This is the second course in a four-part series intended for network support Professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network,  more...
Supporting Microsoft Windows NT 4.0 Core Technologies - Part 3 on-line e-learning cbt (computer based) This is the third course in a four-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The curriculum imparts the skills necessary to install, configure, customize, optimize, network,  more...
Supporting Microsoft Windows NT 4.0 Core Technologies - Part 4 on-line e-learning cbt (computer based) This is the fourth course in the Supporting Windows NT Server 4.0 curriculum. This series covers all the objectives of Microsoft s Certified Systems Engineer exam for Microsoft Windows NT Server 4.0 Core Technologies. The course materials have been developed with support from Microsoft and have been reviewed and approved by Microsoft for adherence to their certification exam objectives.  more...
Supporting Microsoft Windows NT 4.0 Cluster Server - Part 1 on-line e-learning cbt (computer based) This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0.  more...
Supporting Microsoft Windows NT 4.0 Cluster Server - Part 2 on-line e-learning cbt (computer based) This course is the second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0.  more...
Microsoft Windows 2000 Directory Services Infrastructure Part 5: Remote Installation on-line e-learning cbt (computer based) This course will provide the knowledge and skills necessary for experienced support professionals to use Remote Installation Services to deploy Windows 2000, and how to configure RIS security.  more...
Microsoft Windows 2000 Network - Designing Security Part 1: Security Planning on-line e-learning cbt (computer based) This is the first course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning secure and  more...
Microsoft Visual InterDev 6.0: Implementing Server Technologies on-line e-learning cbt (computer based) This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS components;  more...
J2EE Connectivity Part 2: Java Server Pages and Servlets on-line e-learning cbt (computer based) This second course in the series teaches about Web and server-side development. It introduces the current server-side Java technologies used in Web Application Development and explains the client and server Interaction. It teaches how to create Java Server Pages and servlets and distinguishes their responsibilities. It also covers the servlet life cycle and session tracking.  more...
J2EE Connectivity Part 3: RMI and JDBC on-line e-learning cbt (computer based) This third course in the series covers using RMI and JDBC. It teaches how to use Java Remote Method Invocation for creating and using remote objects and the criteria and tradeoffs involved in selecting distribution technologies. The sections about JDBC provide an introduction to the API and an overview of how to create JDBC programs, it also covers the function of the JDBC 2 Optional Package API.  more...
CCNT Basic Telecommunications Part 2: Networks, Signaling, and Switching on-line e-learning cbt (computer based) This is the second course in a two-part series on Basic Telecommunications for the Certified in Convergent Network Technologies (CCNT) curriculum. This course focuses on transmission networks, switching, and signaling.  more...
CCNT Basic Data Communications Part 1: Introduction to Data Communications on-line e-learning cbt (computer based) This is the first course in a three-part series on Basic Data Communications for the Certified in Convergent Network Technologies (CCNT) curriculum. This course will introduce learners to data networks, signals and to data transmission.  more...
CCNT Basic Data Communications Part 3: Equipment and Media on-line e-learning cbt (computer based) This is the final course in a three-part series on Basic Data Communications for the Certified in Convergent Network Technologies (CCNT) curriculum. This course teaches students about data communications equipment and media. In addition, it covers the Institute for Electrical and Electronic Engineering (IEEE), analog and digital communication, modulation, multiplexers, and the Synchronous Optical  more...
CCNT Local Area Networks Part 1: Introduction to LANs on-line e-learning cbt (computer based) This is the first course in a three-part series on Local Area Networks for the Certified in Convergent Network Technologies (CCNT) curriculum. This course introduces LAN technologies, topologies, and standards. In addition, the TCP/IP Protocol suite and IEEE standards are covered.  more...
CCNT Local Area Networks Part 2: Data Transmission and Components on-line e-learning cbt (computer based) This is the second course in a three-part series on Local Area Networks for the Certified in Convergent Network Technologies (CCNT) curriculum. This course covers transmission techniques and media, LAN components, Internetworking components, and access connectivity devices.  more...
CCNT Local Area Networks Part 3: Enterprise Networks on-line e-learning cbt (computer based) This is the last course in a three part series that teaches Network Management and the tools and protocols associated with that. It also covers advanced network technologies to include circuit switched services and packet switched services.  more...
CCNT Broadband Technologies Part 1: Fundamentals, SONET, and SDH on-line e-learning cbt (computer based) This is the first course in a three-part series Broadband Technologies for the Certified in Convergent Network Technologies (CCNT) curriculum. This course introduces broadband technologies and categories, and it teaches multiplexing and switching. It also covers network interconnections and SONET.  more...
CCNT Broadband Technologies Part 2: BISDN, Frame Relay, and SS7 on-line e-learning cbt (computer based) This is the second course in a three-part series on Broadband Technologies for the Certified in Convergent Network Technologies (CCNT) curriculum. This course covers ISDN and BISDN, X.25, Frame Relay, SS7, and Cell Relay.  more...
CCNT Broadband Technologies: SMDS, ATM, Broadband Access, and VP on-line e-learning cbt (computer based) This course will teach the topics of ATM and SMDS. It also covers DSL and wireless broadband and VPN technology to include VPN security.  more...
Maintaining Network Security on-line e-learning cbt (computer based) This course acquaints the students with planning and maintaining network security. It also describes the process of evaluating and testing network security. Additionally, the course explains the process of incident response. Network Administrators  more...
Win2000 Professional Connect through Networks on-line e-learning cbt (computer based) This course covers the various aspects of networking connections. You will be introduced to the different types of dial-up networking connections, and you will learn to install and configure a Virtual Private Connection (VPN) and a dial-up connection. You will also learn to share the Internet connection over a network. In addition, this course introduces you to the installation and configuration  more...
Windows 2000 - Installing and Configuring Active Directory on-line e-learning cbt (computer based) To provide an overview of the Active Directory installation and configuration process Students preparing for Microsoft exam 70-217; students working in a medium to very large computing environments that use the Windows 2000 network operating system  more...
Win2000 Directory Server Installing Configuring Troubleshooting Active Directory on-line e-learning cbt (computer based) As an introduction to Active Directory in Windows 2000, this course will help you learn about installing, configuring, and troubleshooting Active Directory. First, you will learn about the benefits and features of Active Directory, as well as the physical and logical layout. You will learn how to install Active Directory, use Active Directory administration tools, and manage single master  more...
Win2000 Dir Serve Man Optimizing Active Dir Components on-line e-learning cbt (computer based) This course provides an explanation of Active Directory components and how to best manage these components. First, you will learn about the different types of user accounts in Windows 2000, and how to create and manage local and domain user accounts. Next, you will learn how to locate, move and control access to Active Directory objects, as well as how to manage permission inheritance between  more...
Win2000 Active Directory Implementation Implementing Change Configuration Management on-line e-learning cbt (computer based) This course provides an explanation of how to use group policies to manage users and computers in a centralized or decentralized network. First, the course introduces group policies and change and configuration management. You will learn how to store, modify, and process Group Policy Objects (GPOs), as well as how to link GPOs to domains, organizational units, or sites. This course describes GPO  more...
Win2000 Active Directory Implementation Managing User Environments and Software Deployments on-line e-learning cbt (computer based) ...automated software management and the software management technologies of Windows 2000. In addition, you will learn about deploying software to users and computers, using different installation file types, creating a software distribution point, and configuring different software deployment options. Then you will learn how to maintain the deployed software and troubleshoot deployment problems.  more...
Win2000 Active Directory Implementation Remote Installation of Windows 2000 on-line e-learning cbt (computer based) In this course, you will learn about remotely installing the Windows 2000 Professional operating system to a group of client computers using the Remote Installation Service feature. First, you will learn about the components and functionality of RIS, how to use RIS to perform an automated deployment, and how to install, configure, and authorize an RIS server. The course will explain how to create  more...
Win2000 Netwk Sec Design Analyzing an Org Sec Reqts on-line e-learning cbt (computer based) In this course you will learn to analyze an organization's business models, processes, organizational structures, and IT management structure. You will learn the various network roles and responsibilities and will analyze the impact of security design on an organization. After learning about the different types of network security risks, you will learn to plan secure boundaries through firewalls  more...
VPNs Using Cisco Pre-Shared Keys on-line e-learning cbt (computer based) To configure VPNs using Cisco pre-shared keys The primary target includes network designers, network administrators, network engineers, and system engineers.  more...
Further Cisco IOS Security Features on-line e-learning cbt (computer based) To configure the IOS Firewall authentication proxy and the IPS The primary target includes network designers, network administrators, network engineers, and system engineers.  more...
CompTIA Linux 2004 Security on-line e-learning cbt (computer based) This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. The audience includes Professionals who want to  more...
Site Survey Fundamentals on-line e-learning cbt (computer based) In this module, we discuss the process of conducting a site survey, also known as a "facilities analysis." We discuss terms and concepts with which you are probably familiar if you have ever installed a wireless network from the ground up.  more...
Upper Layer Protocols on-line e-learning cbt (computer based) This WestNet e-Learning module briefly highlights some common processes found above the Transport Layer in the protocol suites.  more...
The OSI Model on-line e-learning cbt (computer based) Upon completing this WestNet e-Learning module, you will be able to explain why the OSI model was created; name and understand the layers of the OSI reference model; and, describe what an open standard is and why it benefits both vendors and customers.  more...
LAN Implementation on-line e-learning cbt (computer based) In this WestNet e-Learning module, we review the operation and implementation of three established local area network (LAN) technologies: Ethernet, Token Ring, and Fiber Distributed Data Interface (FDDI).  more...
LAN Software Implementation on-line e-learning cbt (computer based) This WestNet e-Learning module explores the features and functions of Windows NT, Microsoft's 32-bit network operating system (NOS). The lessons of this module present the basic concepts necessary to install, configure, and maintain a Windows NT network.  more...
Overview of Layers and Layer 1 Devices on-line e-learning cbt (computer based) In this WestNet e-Learning module, we review the layers of the Open Systems Interconnection (OSI) reference model, functions of each layer, and internetworking devices that perform each of the functions. We will begin a detailed discussion of the devices found at the Physical Layer of the OSI model.  more...
Large Network Case Studies on-line e-learning cbt (computer based) In this module, we explore network availability, performance, and Internet connectivity. As you work through this module, you will come to appreciate that all network design issues are highly interrelated. Likewise, real-world design projects often include multiple broad goals, often creating large and complex trade-offs.  more...
VoIP Network Quality of Service Techniques on-line e-learning cbt (computer based) This module investigates the QoS service details necessary to provide acceptable voice quality over the best effort data network. Here, we first discuss general converged network QoS requirements. We find that QoS parameters extend beyond just bandwidth and delay, but also include jitter, packet loss, network availability, and security. We discuss traffic shaping and admission control, and learn  more...
Computer Telephony Integration on-line e-learning cbt (computer based) This WestNet e-Learning module provides a broad overview of the way CTI typically works. We will then describe the different levels of automation that fall under the general category of CTI and define some of the key terms and concepts necessary to understand CTI functionality.  more...
Call Center Components on-line e-learning cbt (computer based) This WestNet e-Learning module discusses the features, benefits, and integration issues of each one of a call center's basic tools.  more...
Configuring Testing and Verifying IPSec on-line e-learning cbt (computer based) To configure, test, and verify IPSec The primary target includes network designers, network administrators, network engineers, and system engineers.  more...
ISAKMP and IPSec on-line e-learning cbt (computer based) To recognize how to configure and verify ISAKMP and IPSec The primary target includes network designers, network administrators, network engineers, and system engineers.  more...
Configuring Cisco Easy VPN Remote on-line e-learning cbt (computer based) To recognize how to configure Easy VPN Remote for the VPN Client 4.x and remote access routers The primary target includes network designers, network administrators, network engineers, and system engineers.  more...
Remote Access Using Cisco Easy VPN on-line e-learning cbt (computer based) To configure remote access using a Cisco Easy VPN server The primary target includes network designers, network administrators, network engineers, and system engineers.  more...
Visual Basic 6 0 Database Access Part I on-line e-learning cbt (computer based) ...ation is retrieved and manipulated in databases, and what technologies are available to ensure cross-platform and uniform access to database information. This course describes the fundamentals of viewing and modifying information in databases using the industry standard Structured Query Language (SQL). It explains how SQL is used with client tools built in Visual Basic, to create powerful  more...
Components Used to Build Networks on-line e-learning cbt (computer based) This WestNet e-Learning module introduces internetworking devices, such as repeaters, hubs, switches, bridges, routers, and gateways as the connectors between the individual segments of a broadcast network that has been broken down into separate segments.  more...
Cisco IP Phones and CallManager Configuration on-line e-learning cbt (computer based) To explain how to compare IP Phones and functions and configure Cisco CallManager to support IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
Configuring Basic and Advanced Route Plans on-line e-learning cbt (computer based) To explain how to configure basic and advanced route plans in Cisco CallManager IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...
Microsoft SMS 2003 Installing and Configuring Sites on-line e-learning cbt (computer based) To explain how to install and configure SMS sites Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003  more...
The Oil and Gas Industry Overview Version 2 on-line e-learning cbt (computer based) Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...
The Telecommunications Industry Overview Version 2 on-line e-learning cbt (computer based) ...y more difficult. The emergence of broadband and wireless technologies poses significant threats to carriers relying upon aging infrastructures and outdated marketing strategies. To survive, telecom carriers must consider a number of options, including consolidation, enhanced service offerings, and/or costly technological upgrades.This course is designed to help learners gain an understanding  more...
Call Center Operations Call Center Technologies on-line e-learning cbt (computer based) This course shows how technology can lead to excellence in customer service, through call routing applications at the agent level and performance management tools at managerial level. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance measurement for both agents and call centers.  more...
Telecommunications Industry Overview Version 1 on-line e-learning cbt (computer based) ...y more difficult. The emergence of broadband and wireless technologies pose significant threats to carriers relying upon aging infrastructures and out-dated marketing strategies. To survive, telecom carriers must consider a number of options, including consolidation, convergence, and/or costly technological upgrades. This course is designed to help learners gain an understanding of the  more...
Introducing Contact Centers Contact Center Essentials on-line e-learning cbt (computer based) This course introduces the functions of customer contact centers and the roles of customer service representatives (CSRs) to provide exemplary customer service. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...
Introducing Contact Centers CSR Success Criteria on-line e-learning cbt (computer based) This course describes the essential skills and qualities that will ensure successful customer service operations. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...
Introducing Contact Centers Customer Response Etiquette on-line e-learning cbt (computer based) This course introduces the functions of customer contact centers and the roles of customer service representatives (CSRs) to provide exemplary customer service. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...
Communicating Effectively Build Customer Rapport 1 on-line e-learning cbt (computer based) This course will help learners adapt their communication styles to build a successful rapport with others. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...
Communicating Effectively Build Customer Rapport 2 on-line e-learning cbt (computer based) This course provides learners tips and techniques to improve verbal and written communication skills in order to deliver excellent customer service. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...
Handling Contacts Professionally Maximize Call Performance 1 on-line e-learning cbt (computer based) This course reviews the stages of a typical customer call flow and introduces several strategies to use to initiate a positive rapport with your client. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...
Handling Contacts Professionally Maximize Call Performance 2 on-line e-learning cbt (computer based) This course discusses several methods that learners can employ to ensure that the customer contact is a positive experience. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...
Preparing for Mutual Success Satisfy Customer Needs on-line e-learning cbt (computer based) This course helps learners to distinguish different customer characteristics, recognize appropriate techniques to successfully respond to each type of person and convert difficult situations into a positive experience. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...
Preparing for Mutual Success Reduce CSR Stress on-line e-learning cbt (computer based) This course provides several strategies to help CSRs cope with stressful customer situations while maintaining a courteous and professional demeanor. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...
ITIL The Service Desk and Incident Management on-line e-learning cbt (computer based) Organizations that provide IT services to internal or external customers need to provide excellent services to increase the quality of, and the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction. The delivery and support of IT services  more...
Identifying Your Customer s Expectations on-line e-learning cbt (computer based) ...he wants of the customer. For example, customer interface technologies are usually introduced to save on costs, and keep prices competitive. Companies believe that low prices are what customers value above all else, and they think that the additional efficiency of the automated systems will be appreciated. However, when asked, customers frequently say they would be willing to pay more to be  more...
Information Technology IT Industry Overview Version 1 on-line e-learning cbt (computer based) ...tes on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar in order to  more...
The Call Center Industry on-line e-learning cbt (computer based) When people pick up a phone and hear someone greeting them from the XYZ Company, they put little thought into the people, process, or technology behind the phone call. To them, the person on the phone is just a voice on the other end of the line. This course will examine all of the aspects of a call center. In order to facilitate this examination, this course has been broken down into three parts:  more...
Project Integration Executing and Completing a Project on-line e-learning cbt (computer based) ...t to project performance. It covers the inputs, tools and technologies, and outputs of the following integrative processes in project management: directing and managing project execution, monitoring and controlling project work, initiating integrated change control, and closing the project or project phase. Through interactive learning strategies and real-life scenarios, the learner explores  more...
Mentoring Essentials Simulation on-line e-learning cbt (computer based) ...that focuses on collecting and analyzing data on wireless technologies. You are heading up a new research project that deals with forecasting advertising revenue for wireless communication tools over the next five years. While managing this project, you have also been assigned Tilly Newman, a new hire in your department, to be your protege. Your responsibilities within this simulation are to  more...
Strategic Decision Making on-line e-learning cbt (computer based) ...T management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP, and types  more...
Communication Skills and Project Management on-line e-learning cbt (computer based) ...f any organization. Managers need to be aware of emerging technologies and how these affect international communication. To meet an improvement project's specified goals and objectives, a manager must also effectively plan, estimate, and monitor the progress of the project and know what tools to apply. This course explores how communication takes place, and presents techniques and strategies  more...
E-mail and Internet Use on-line e-learning cbt (computer based) ...technologies are rapid communication and information tools that spell success for any person or business that knows how to take advantage of them. However, there are dangers in the use of this advanced technology. This course outlines the pitfalls involved in using e-mail and accessing the Internet through a company's network, and the policies that are often implemented to encourage and  more...
Design Concepts for Web Sites on-line e-learning cbt (computer based) To describe, explain, and equip students to use the basic techniques of web site design and development Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists  more...
Emerging Web Service Standards on-line e-learning cbt (computer based) To understand the roles and implementation approaches implemented by various emerging web services Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...
Web Services and Service-oriented Architecture on-line e-learning cbt (computer based) To understand the concepts underpinning web services Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...
Using SOAP on-line e-learning cbt (computer based) To understand how to create SOAP documents that support web services Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...
Using WSDL on-line e-learning cbt (computer based) To understand how to implement the WSDL specification Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...
Using UDDI on-line e-learning cbt (computer based) To understand the concepts behind and the implementation of the UDDI 2.0 and 3.0 specifications Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...
Web Services Security on-line e-learning cbt (computer based) To understand how to use the various specifications developed for web services security Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies  more...
Advanced HTML Design Elements on-line e-learning cbt (computer based) To describe, and equip students to use, advanced HTML elements such as complex tables, frames and framesets, metadata and the META tag, and style sheets Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists  more...
Advanced Technology Concepts for Web Designers on-line e-learning cbt (computer based) To introduce users to the incorporation of JavaScript and other technologies such as DHTML, cookies and plug-ins in web sites, and to web site publishing, web site maintenance, and database integration Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists  more...
Advanced HTML Programming on-line e-learning cbt (computer based) This course enables students to understand web page site planning, management and maintenance. The course explains the concepts of developing advanced HTML pages with the help of frames, scripting languages, and evolving technologies like ActiveX, DHTML, and XML. This course is intended for students who are interested in developing web pages using HTML as the programming language.  more...
JavaScript Fundamentals on-line e-learning cbt (computer based) This course describes the features of JavaScript and compares JavaScript with other technologies, such as Java. The course also covers the fundamentals of JavaScript programming, JavaScript variables, operators, loops, and conditional statements. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and  more...
XML Basic Concepts and Techniques on-line e-learning cbt (computer based) The XML: Basic Concepts and Techniques course is the first course in the XML curriculum. This course is meant for Web programmers who want to use Extensible Markup Language (XML) to transport and exchange data over the Internet. The course explains how users can apply XML to their advantage. It also describes the procedures for creating well-formed XML documents and Document Type Definitions  more...
XML Implementation in Enterprise on-line e-learning cbt (computer based) ... Internet. The course details the role of XML and related technologies in enterprise computing. It also describes the procedures for using XML Schemas for ensuring validity of documents. In addition, it covers the Document Object Model (DOM) and Simple API for XML (SAX) parsing models. The course also introduces the XML-related technologies of XPath, XQuery, XForms, and XML Signature. Web  more...
Visual Basic 6 0 Intermediate on-line e-learning cbt (computer based) This course builds on the concepts learned in the first course, Introduction to Visual Basic 6.0, and covers more advanced topics leading to certification in Visual Basic. The student will review what was learned in the introductory course, and then begin learning more advanced development techniques and technologies.Related Exam: Microsoft Exam #070-176: Designing and Implementing Desktop  more...
Visual Basic 6 0 Advanced on-line e-learning cbt (computer based) This course covers techniques that Visual Basic programmers can use to enhance the interface, functionality and performance of their applications. Students will learn to create menus and toolbars. The course also introduces the student to ActiveX programming and the Common Dialog control. The course also shows students how to create and load documents using the File Access features of Visual  more...
Visual Basic 6 0 Advanced Enterprise Client Server Dev Part II on-line e-learning cbt (computer based) ...technologies that will help you develop more capable and reliable client/server applications with Visual Basic. It discusses the attributes of interfaces and the concept of an interface as a contract. It examines the basic IUnknown interface, the creation and implementation of abstract classes and multiple interfaces, and the fundamentals of the Interface Definition Language (IDL). This course  more...
Introducing Microsoft NET on-line e-learning cbt (computer based) To introduce the concepts, environment, technology, and tools for Microsoft .NET Software developers, software project managers  more...
Creating the NET Physical Design on-line e-learning cbt (computer based) To create the physical design for the solution A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions  more...
XML Web Services and Microsoft NET on-line e-learning cbt (computer based) To introduce the concepts of XML web services, publishing, and accessing Application developers wishing to begin using Microsoft .NET to build web services  more...
XML Web Services and Microsoft NET on-line e-learning cbt (computer based) To introduce the concepts of XML Web Services, publishing, and accessing web services Developers proficient in C# with a foundation knowledge of ASP.NET who wish to develop a distrubuted architecture based on web services and clients; candida