Instructor Led Telephone Training in Phillipines

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Telephone Training Seminars and Classes
From Business Coach Philippines
Starting a Coffee Shop Business SEMINAR TITLE: Starting a Coffee Shop Business with Barista Training ORGANIZER: BusinessCoach Inc. VENUE: Suite 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila KEY TOPICS: I. Specialty coffee trade globally II. Essentials in coffee business success III. Business plan IV. Coffee business options and profile of investment V. Budget VI. Choosing your location  more...
Telephone Etiquette Training The way your staff handles phone calls is critical to your company's success. How well your personnel entertains the call may help close a sale or offend a customer if not done well. This seminar-workshop on telephone communication skills will provide the proper training so that your staff will know what to say and how to say it positively to your valued callers.  more...
From Jef Menguin Workshops and Seminars
Managing Team Dynamics instructor led traininggroup study and discussionworkshop / seminarGames, roles plays, and other experiential activities Experienced team members know that defining their teama ™s purpose is just the beginninga what follows is the hard work of managing day-to-day relationships among not just core members of the team but also the external stakeholders who contribute to the teama ™s success. In order to accomplish the goals and tasks for which they are accountable, team members must establish a foundation  more...
From Icon Image Consulting
Professional Image Enhancement Program This program aims to equip the participants with a list of Doa ™s and Dona ™ts in proper business attire and business etiquette for each business relationship Audience: Corporate groups Topics covered: a Business Dressing a Grooming (or Make Up Tutorial) a Business etiquette a Body language and positive non verbal cues a Civility: What it means and how it can help me  more...
From Talent Shout Business Consultancy
Basic Customer Service Program instructor led trainingstudy at homegroup study and discussioncd romworkshop / seminar Course Outline I. Ita s Our Client a The Customer Service Perspectives II. Communication Skills a. Active Listening b. Asking Questions c. Paraphrasing d. Telephone Etiquette i. Handling Incoming Calls ii. Handling Outgoing Calls III. Suspending Frame of Reference IV. Handling Complaints a. Types of Customer Complaints b. Factors in Complaint Handling c. Golden Rules for  more...
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