Instructor Led Telephone Training in South Africa

Time Management ...iary Management List Management Meetings Management Telephone Management Stress  Causes of Stress Stress and Personality Stress Signals Stress Avoidance Choosing Relaxation Exercises Head and Neck Exercises Neck and Shoulders Backstretch Time Thieves  Telephone Time Thieves Meeting Time Thieves Priority Time Thieves Communication Time Thieves  more...

customer services ...re satisfied. Deliver excellent customer service on the telephone so that customers have a positive perception about your organization. Cope with stress so that you maintain a healthy level of work-related stress. Course Content Lesson 1: Understanding Customer Service Topic 1A: Describe Customer Service Topic 1B: Identify Customer Expectations Topic 1C: Commit Yourself to Providing  more...

Supervisor Key Skills Training ...nyoucan. co. za Email address :info@trainyoucan. co. za Telephone no. :031 312 7019 Programme Details Name :Supervisor Key Skills Training venue :Trainyoucan Office , Morningside Durban Accredited :Programme not Seta Accredited Cost :R1200. 00 -Minimum experience of 14 days in a Supervisor Level. -No other experience required for entry level. Theoretical Learning Incorporating 70%  more...

Receptionist and front line Receptionist and front line Provider :Trainyoucan Cc Website :www. trainyoucan. co. za Email :info@trainyoucan. co. za Programme Details Name :Receptionist and front line Training Venue :206 Starmford Hill Rd, Morningside Accredited :Programme not Seta Accredited Cost :R1200. 00 1. Qualities of a valuable receptionist 2. First impressions and their importance 3. Greeting visitors  more...

Telesales Training Telesales Training Durban Provider : Trainyoucan CC www. trainyoucan. co. za info@trainyoucan. co. za a Tel. 086-7227-014 PROGRAMME DETAILS Name: Telesales Venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R2400. 00 facilitator hire for external  more...