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Telephone Courtesy Training Seminars and Classes
From Pro-TEST Consultancy Sdn. Bhd
Customer Service
 1. Telephone Courtesy and Techniques
2. Customer Service Excellence
3. Customer Service Culture
4. Salesmanship Techniques more...Telephone Courtesy Training Providers and TrainersContacts Plus ...w it will impact on customer satisfaction.
Tape (2): Telephone Courtesy: Duration: 6 minutes
This tape focuses on the crucial communication skills which will benefit anyone who uses a business phone. Topics include how to use customers name, how to portray a positive customer service attitude, how to avoid interruption and in-house jargons and many more through real life examples.
Tape more...
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