Telephone Skills Training

Focus Training Focus Training specialises in customised in-house training in 3 areas - - First-line management - Excellence with customers - Team building workshops New managers, supervisors and team leaders will improve their focus, leadership skills, people management, personal effectiveness, team management and communication skills. Customer service teams will find our highly interactive, coaching style more...

Reflective Keynotes Inc. ...r training workshops include: 1) How to Answer the Call (telephone skills) 2) Customers Come First (IT Help Desk training) 3) Sales Training for Call Center Agents 4) Coaching Employees to Improved Performance 5) Designing and Delivering Persuasive Presentations 6) How to Turn Free Speeches Into Paid Clients 7) No One Told Me I'd Have to Sell Client benefits include: * Improved sales more...

Bridgehouse Solutions Limited Our first class trainers specialise in MS Word, Excel, PowerPoint, Access, Outlook, Project, Publisher, FrontPage, Lotus Notes, Macromedia Dreamweaver, Adobe Acrobat, Photoshop, C++, VB, VB.Net, Java, HTML, XML, ASP, SAGE Line 50, 100, ACT, SalesLogix to name a few of the IT and computer training courses we offer. We also offer a vast range of people/soft skills courses such as personal more...

The Thomas Center for Global Performance Strategies Cultural awarness and protocol training, customer service and telephone skills for call centers, comprehensive leadership development programs for new leaders and emerging leaders, team building and train-the-trainer for trainers wanting to fine tune their skills, especially when working with other cultures. Working in virtual classes. Our workshops can be conducted on-line as elearning classes. more...

Christine Donovan & Associates Former manager of the Disney University offers staff and leadership development, instructional design and customized training media, all focused toward creating an exceptional customer culture and reputation for our clients. A range of programs and services are offered including supervisory and leadership development; employee effectiveness; teambuilding; interpersonal skills training, and more...

Phone Pro ...telephone skills training for telephone-intensive businesses throughout the United States and Canada since 1985. Our customized training includes a powerful three-phase strategy combining on-site assessment, enthusiastic and energetic classroom training, and coaching for a complete training intervention. We also offer web seminars, so you can learn our practical and proven techniques without more...

Soaring Eagle Enterprises ...izable subjects and materials include: Customer Service-Telephone Skills, Personal Customer Contact, Customer Letters, Building a Service Culture, Leading a Service Team. Team Work-Team Centered Performance, Team Centered Management, Team Charters and Partnering, Team Problem Solving, Feedback in a Team Environment. Leadership, Supervision and Management-Model Leadership, Executive more...

Training To Go, Inc. ...t Want To Be Served Strategic Planning Team Building Telephone Skills Time Management Training Facilitation Skills Train the Trainer Understanding Brain Wiring Patterns to Improve Communication Our trainers arrive at your site ready to energize your staff and equip it with practical tools needed to tackle these critical every day tasks. But that is not even the best part. The more...

The Human Square Consulting THE HUMAN SQUARE-"THS" CONSULTING is a Human Resource Consulting Firm. THS Consulting also provides professional services into Management (Marketing & Sales) and Training. THS Consulting is committed to providing leading edge HR infrastructure support and exemplary customer service leading to improved performance of your organization. THS Consulting provides a wide variety of human more...