Telephone Techniques - Training Resources

Wakefield College Services to Business is the department within Wakefield College that focuses on the training needs of companies. We have a varied range of courses that are designed to meet the needs of businesses. Over a century of experience enables us to provide excellent business training solutions, employee training, staff development and training in West Yorkshire. We are proud of being more...

Training Works UK ...ings work. Customer Care. Handling complaints. Successful telephone techniques. Handling difficult people and situations. Selling Skills. Basic selling skills. Advanced sales skills. Presentation skills. Field sales skills. Overcoming objections Writing effective sales letters From one day workshops to full development programs. Interactive courses. Professional training. Formal more...

PrimeTime Training Enterprises Limited ...PowerPoint Maintaining Databases using Microsoft Access Telephone Techniques Customer Service Excellence Leading High Performance Teams Effective Time Management Managing Budgets using Microsoft Excel Project Management using Microsoft Project Coaching Skills for Managers Performance Appraisal Skills for Managers Interview Techniques for Managers Presenting with Impact Strategic more...

Quest Development Ltd Quest Development is a provider of high quality soft skills training and development solutions, specialising in the corporate arena. From executive coaching through to front line sales programmes, we aim to deliver packages that are tailored specifically to our clients needs. In order to deliver real value for money, we aim to develop a close relationship with each client, fully understanding more...