Instructor Led Telephone Triage Training - Training Resources
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From Lorman Education Services
Risk Management in Telephone Triage: Lessons Learned From Telephone Triage Litigation
...Telephone Triage - The telephone, once used merely as an appointment scheduling device, has become an integral part of provider patient interactions. Research indicates that approximately 20 to 28 percent of all primary health care is handled over the telephone. However, without proper training and accountability, telephone triage can result in improper diagnosis and management as well as legal
more...
Risk Management in Telephone Triage: Lessons Learned From Telephone Triage Litigation
...Telephone Triage - The telephone, once used merely as an appointment scheduling device, has become an integral part of provider patient interactions. Research indicates that approximately 20 to 28 percent of all primary health care is handled over the telephone. However, without proper training and accountability, telephone triage can result in improper diagnosis and management as well as legal
more...
