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Introduction to Hypothesis Testing and Testing for Means in Six Sigma Introduction to Hypothesis Testing and Testing for Means in Six Sigma ASQ Six Sigma Green Belt (SSGB) The Analyze phase in Six Sigma closely examines the many process inputs identified in the Measure phase to determine if they are related to outputs, and if a relationship does exist, if it is statistically significant. An important tool for this analysis is hypothesis testing. Hypothesis  more...

Foundations for Business Execution ... don't new initiatives get off the ground? Why don't long terms goals get met? Why do things stay the same in business, even when change is critical to an organization's success? The answer lies in the art of business execution.Business execution is about achieving results. It's about turning ideas into actions and dreams into reality. It's not a process or a formula, but a state of being that  more...

Developing Project Charters and Tracking Six Sigma Projects ...s, and objectives in very clear, specific, and measurable terms. As part of the process of developing a project charter, some performance measures such as cost, revenue, and schedule are identified and developed. Once the project is kicked off, its progress is measured and tracked on a continuous basis using popular project management tools, such as schedules, Gantt charts, and tollgate  more...

Developing the Team and its Culture ...ill tell you that team dynamics make a huge difference in terms of getting work done and in the whole working environment. A positive, constructive atmosphere can keep team members motivated and productive, while a negative atmosphere can have the opposite effect. Developing effective project teams is one of the primary responsibilities of a team leader. This course outlines the role of the  more...

Ergonomics in the Workplace Ergonomics in the Workplace This course is designed to provide the basic information needed to recognize and report musculoskeletal disorder (MSD) signs, symptoms, and risk factors. It addresses the key components of an Ergonomics Program and provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to both office  more...

Confined Space ...aces. Learner objectives for this course are to recognize terms commonly associated with confined spaces, distinguish the difference between permit required confined spaces and non-permit required confined spaces, identify hazards associated with confined spaces, recognize signs and symptoms of overexposure, identify equipment needed for confined space entry, specify safe entry procedures for  more...

Computer Ergonomics Computer Ergonomics This one-hour course is designed to provide the basic information needed to recognize and report musculoskeletal disorders (MSD) signs, symptoms, and risk factors. It addresses the key components of an Ergonomics Program and also provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to  more...

Carcinogen Safety Carcinogen Safety This one-hour course provides instruction on the recognition of hazard, management, usage, and control of cancer-causing agents, called carcinogens. Learner objectives for this course are to: define the terms associated with carcinogen safety, recognize the routes of entry of carcinogens into the body, identify the methods of hazard control in relation to carcinogens, and  more...

Independent Contractors Temporary Employees ...rtant that both parties have a clear understanding of the terms of their agreement with the appropriate distribution of risks and responsibilities. This course explains the differences between independent contractors and temporary employees, the benefits and drawbacks of both, and how to get the most out of your hiring practices. SkillSoft's Legal Compliance courses are developed and maintained  more...

Controlling Costs ... techniques, and outputs of the Control Costs process. In terms of the tools and techniques, it shows how to monitor cost performance through earned value management (EVM), forecasting, and other techniques such as to-complete performance index (TCPI). It also demonstrates how to calculate planned value, earned value, actual cost, schedule and cost variance, and schedule-performance and  more...

Integrated Initiation and Planning ... Collaboration, coordination, and consolidation are terms to describe integration. Project Integration Management is the knowledge area that coordinates with various process groups to ensure that each project is managed in a unified and consolidated way. The intention is to have processes interact smoothly. In this course, learners will be given an overview of the Project Integration  more...

Managing Projects within Organizations ... course will identify key project management concepts and terms, explore the PMBOK Knowledge Areas, and provide information about the variables that can influence project outcomes. It will also cover the project stakeholders and the organizational influences on a project. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners  more...

Project Management Overview ... course will identify key project management concepts and terms, explore the PMBOK Guide, and the project management Knowledge Areas. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK  more...

Tailoring PRINCE2 reg to a Project Env PRINCE2 2009-aligned ...product is unique in some way as well. Projects differ in terms of scale, complexity and culture. They can be a stand-alone entity or part of a programme of related projects. The key point is that there is a multitude of factors that affect how your project should be managed. As a result, there is no such thing as 'one size fits all' project management. The good news is that PRINCE2 can be  more...

IATA 1 Hazard Class Identification Classification IATA 1: Hazard Class Identification Classification This training course will introduce the requirements of the International Air Transport Association's Hazardous Materials Regulations, including definitions, an introduction to the Hazard Classes, and the List of Dangerous Goods. The proper identification, preparation, and transportation of hazardous materials affect everyone's safety. This  more...

Decision Making Tools and Techniques Decision Making: Tools and Techniques Napoleon Bonaparte once said, 'Nothing is more difficult, and therefore more precious, than to be able to decide.' Good decision making means choosing the course of action that optimizes the return on your investment of resources. But before you can make a good decision, you need to first identify and evaluate your alternatives. Fortunately, a number of  more...

Pursuing Successful Lifelong Learning ... way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills  more...

Quality in a Support Center Quality in a Support Center Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the  more...

Asbestos ...e for generating regulations for asbestos control, define terms associated with asbestos, identify where asbestos-containing materials are commonly found in building materials, list the requirements for signs and labels that identify asbestos exposure hazard areas, identify illnesses related to asbestos exposure, describe the medical surveillance program required by OSHA, recognize  more...

Access to Employee Medical Exposure Records Access to Employee Medical & Exposure Records This course contains information regarding employee rights of access to medical and exposure records in order to promote the recognition of workplace hazards and subsequently reduce occupational disease. The content in this course is designed to comply with the intent of the applicable regulatory requirements. In this course, you'll learn about  more...

Spill Prevention and Control Spill Prevention and Control This course provides information about hazardous materials; spill control, and confinement methods. The intent of the course is to provide the learner with information about the safe handling, movement and storage of hazardous materials. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives  more...

DOT 1 Hazardous Materials Table DOT 1: Hazardous Materials Table This training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including definitions, an introduction to the nine Hazard Classes, and the HAZMAT Table. The proper identification, preparation, and transportation of hazardous materials impact everyone's safety. This training course may be used to meet  more...

Office Ergonomics ...egulatory requirements. Learner objectives are to: define terms related to the study of ergonomics; recognize the general requirements of the Ergonomics Standard; recognize signs and symptoms of injury to the muscles and skeleton and the importance of early reporting; identify risk factors for injury to the muscles and skeleton; specify controls and work practices to reduce and/or eliminate  more...

Machine Guarding ...scussion of various guarding methods, as well as defining terms associated with machine guarding. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify where mechanical hazards exist, identify the motions and actions of mechanical hazards, specify the hazards created by different kinds of motions, describe  more...

Lockout Tagout Lockout/Tagout This course provides information about control of hazardous energy and work under the protection of a lockout/tagout permit. The intent of the course is to provide information on lockout/tagout practices and the significance of lockout/tagout devices. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives  more...

Industrial Ergonomics ...egulatory requirements. Learner objectives are to: define terms related to the study of ergonomics, recognize the general requirements of the Ergonomics Standard, recognize signs and symptoms of injury to the muscles and skeleton and the importance of early reporting, identify risk factors for injury to the muscles and skeleton, specify controls and work practices to reduce and/or eliminate  more...

Hazardous Materials in the Workplace Hazardous Materials in the Workplace This course discusses proper handling of chemicals in the workplace and actions that can be taken to protect the workers, the public, and the environment. It also covers the roles and responsibilities of those responding to events involving hazardous materials. The content in this course is designed to comply with the intent of the applicable regulatory  more...

Negotiation Essentials Planning for Negotiation Negotiation Essentials: Planning for Negotiation It's true that negotiating can sometimes seem a daunting task. But if you're properly prepared, you'll likely reach an outcome that benefits both you and the other party without too much stress. If you've ever gone into a negotiation without preparing, it's likely that you were reactive and unfocused, and you may have ended up with a less than  more...

Introduction to Program Management ...tween program and project management can be thought of in terms of climbing a ladder. Program management is the subsequent rung after project management. For example, project managers regularly balance many projects with varying deadlines and responsibilities all at the same time. In a similar way, program managers must balance multiple programs, consisting of many different projects. When in a  more...

The Profession of Selling ... and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the principles, strategies and skills that - when integrated into your sales career - will help you reach your personal and professional goals. This course will discuss important aspects  more...

Negotiating to Mutual Benefit Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep  more...

Six Sigma Leadership and Change Management ...cess. These leaders affect the deployment of Six Sigma in terms of providing resources, removing roadblocks, managing change, and communicating Six Sigma vision to all organizational members. Though Black Belts are not necessarily a part of the enterprise leadership, knowledge about leadership roles and perspectives helps Black Belts perform their own roles as Six Sigma leaders, and also in  more...

Correlation and Regression Analysis in Six Sigma ...easuring and modeling relationships between variables. In terms of correlation, it takes learners through examples of scatter diagrams for two variables, the calculation and interpretation of the correlation coefficient, and the interpretation of its confidence interval. The course also draws learners' attention to some key considerations in correlation analysis, such as correlation and  more...

Introduction to Functions ... you hear the term 'manage', you might typically think in terms of people management the staff and human resources of an organization that perform the work of the business. However, much more than just people are managed in a successful IT organization. The tools, systems, and networks they use, and the processes and tasks they perform must also be managed. Management of the technical assets  more...

Basic Acct Principles and Framework Basic Acct. Principles and Framework Accounting and finance are the universal languages of business, and their functions form the core of most organizations. The accounting function sets up the bookkeeping system, monitors it, prepares and presents the financial statements to management, and interprets them as needed. Bookkeeping is a part of the accounting function and involves the  more...

The Impact of Situation Style When Communicating with Diplomacy Tact The Impact of Situation & Style When Communicating with Diplomacy & Tact Communicating with diplomacy and tact is more than a skill. It requires an awareness of your environment and style, and an ability to adapt to different situations. In this course, you'll see how conversations with different people in different situations can impact how you deliver your message, in terms of respect and  more...

Principles of Acct Finance for Non-financial Professionals Principles of Acct. & Finance for Non-financial Professionals Finance and accounting are at the heart of every business. These functions deal with recording, summarizing, and analyzing financial information across all departments for decision making, directing, and controlling their resources and activities. Every activity or non-activity in an organization has financial implications and  more...

Selecting Suppliers Administering Contracts ...o formalize the deal through a contract that outlines the terms of the supplier-buyer relationship. Reaching agreement with suppliers over contract terms requires purchasers to be effective negotiators. This course discusses how to choose suppliers using the supplier evaluation and selection process. It explains how to create a supplier evaluation matrix, comprised of various predetermined  more...

The Balance Sheet ...mpany's health at a specific point in time as measured in terms of assets, liabilities, and owners' or shareholders' equity. It allows you to see what a company owns as well as what it owes to other parties. People who might be interested in the Balance Sheet include creditors, investors, company management, suppliers, customers, competitors, government agencies, and analysts. The Balance Sheet  more...

Tool Support in Software Testing ... of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing  more...

Configuration Mgmt Risks Incidents in Software Testing ... of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing  more...

Software Test Management ... of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing  more...

White Box Software Testing Techniques ... of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing  more...

Black Box Software Testing Techniques ... of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing  more...

Quality in a Support Center Quality in a Support Center HDI HDI Customer Service Representative Customer Service Representative Certification Library Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and  more...

Cisco TSHOOT 1 0 Maintenance Troubleshooting Tools Applications ...ng process. During outages, lost time comes at a price in terms of lost productivity or lost revenue. Knowing the environment in which you are troubleshooting is fundamental to efficient fault resolution. Any tool that can help reduce the time to diagnose and resolve problems quickly starts to yield a return on the initial investment. Optimizing the use of the tools built into Cisco IOS  more...

Developing a High-Performance Organization Developing a High-Performance Organization Helping your organization to reach its full potential is among your most important responsibilities as a leader. In a modern competitive business environment, tapping an organization's potential for high performance not only helps it to be more competitive but also helps it to better respond to and manage the influence of external factors. In short,  more...

Static Techniques Test Design in Software Testing ... of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing  more...

Testing Throughout the Software Life Cycle ... of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing  more...

Fundamentals of Software Testing ... of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces software testing methodology and principles. It explores why testing  more...

Embracing Organizational Change Embracing Organizational Change It is normal to struggle when changes occur, but the proper coping methods can help you not only survive organizational change, but empower you to take control of your career, recognize new opportunities that come with the change, and propel your career forward. This course covers best practices to help you accepting a new reality when things change, including  more...

Cummunicating During Difficult Times ...d translating those decisions into day-to-day operational terms. Leaders need to communicate to employees how decisions made in difficult times will benefit them and the organization, and impress on them the importance of understanding, accepting, and carrying out these decisions. Creating a comprehensive and empathetic communication plan that identifies the exact nature of the decisions and  more...

Application Programming using Visual Basic 6.0 (Beginner/Intermediate/Advanced) Comprehensive 10 week Visual Basic 6.0 workshop. Learn from a PRO! In designing several applications using Visual Basic 6.0, this course will demonstrate the versatility of VB to help facilitate most projects related to Windows development, as well as, to help in personal programming endeavors. In the course, focus will be geared on learning proper development of friendly GUI screens, programming  more...

Air Fares - U.S. Domestic - Instructor Led Learn the air fare terms, codes, fare construction principles and fare application rules necessary to find, interpret and apply the lowest applicable fare to your client ™s air itinerary.  more...

Medical Terminology Training ... insure you will learn and remember new medical words and terms. Take up to 3 months to complete this course. All necessary materials needed to take this course are included with the exception of a medical dictionary. Medical Terminology Training According to the U.S. Department of Labor Statistics, health information technicians are one of the ten fastest growing allied health occupations.  more...

eMarketing 1.1 ...ine and conventional marketing eMarketing definitions and terms Permission marketing models Legal implications of e-mail marketing E-Commerce promotion tactics E-Commerce strengths and weaknesses Online publicity Writing online press releases Developing news stories Developing effective databases Effective search engine optimization Directory vs. search engine differences Metrics for eMarketing  more...

Financial Basics for Non-financial Managers ...is course helps a non-financial manager make sense of the terms and concepts that are used in managing the financial aspects of a business. It explains basic financial structure and discusses the financial information you must have to run a business. You will learn how to read financial reports and understand the purpose and limitations of each. You will also get tools and methods to give you a  more...

Internet Basics Course description -- Although the Internet has been an integral part of many peoplea ™s lives for several years, there are many who are just now taking advantage of its many resources. This course is for those who have little or no previous exposure to the Internet. It includes the most common Internet terms, basic navigation information, an overview of the resources available online, and  more...

Negotiating for the Sales Professional ...nows how to meet customer needs while assuring reasonable terms and profit for his or her own company. This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this essential communication skill. IMPORTANT NOTE:  more...

Setting Performance Goals and Expectations ... those who clearly understand what is expected of them in terms of performance and behavior. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to the goals and methods to help you review performance goals regularly. It also includes documentation guidelines and techniques to  more...

Learn MS Explorer 2000 online with eBooks! ...of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a linked table of contents, a quick search bookmark section, a glossary of common terms and an index. The  more...

Learn MS Access 2000 online with eBooks! ...of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a linked table of contents, a quick search bookmark section, a glossary of common terms and an index. The  more...

Learn MS Excel 2000 online with eBooks! ...of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a linked table of contents, a quick search bookmark section, a glossary of common terms and an index. The  more...

Internet Explorer 7 Series This series introduces the new look and features of Internet Explorer 7. Learners will be able to securely use this updated web browser to perform searches, print documents, and access streaming content. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to  more...

Information Technology Infrastructure Library (ITIL) ...igned to offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as demanding ITIL certification for their  more...

401(k) Training & Certification Program Learn how to adminster the federally-mandated 401(k) rules and earn a "Certified 401(k) Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. 401(k) plan implementation, communication, and administration are some of the hardest and most complex tasks undertaken by  more...

Lean Manufacturing Personal Training Library ...ort, Set in Order, Shine, Standardize, and Sustain; these terms are rough translations from the original Japanese terms referring to a process to optimize workplace organization.) The training includes step-by-step guidelines for achieving the 5S?s as well as a roadmap to implement the 5S?s. Many examples of 5S success stories are included throughout the training. (2 Units; 2 Assessments;  more...

Cisco CCNA Configuring Frame Relay and ISDN ...technology. In addition, the unit defines the Frame Relay terms associated with bandwidth. It examines the process for transmitting data from the source to the destination over a Frame Relay network. Frame Relay terms, such as virtual circuits and Data Link Connection Identifier (DLCI) are introduced, and the format of a Frame Relay frame is explained. This unit also discusses the mechanisms  more...

Java 2 -- Networking ...ncepts. The unit also explains frequently used networking terms, such as UDP, socket, proxy server, datagram, and port. In the second unit, you will learn about the Socket class and its important methods, such as close( ), getInetAddress( ), getInputStream( ), getLocalPort( ), getLocalAddress( ), getOutputStream( ), and getPort( ). You will also learn how the constructors of the Socket class  more...

Instructional Design Series This series will teach the learner the basics of the instructional design process. Learners will discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. This self-directed course can be completed within 90 days or sooner  more...

Dreamweaver 8 Series Dreamweaver is a popular and powerful tool to build rich, professional Web sites and Web applications. These courses introduce the new features found in Dreamweaver 8.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Welcome  more...

Flash 8 Series Flash is the standard tool for delivering interactivity and animation on Web sites. This series walks you through the new and improved features found in Flash 8. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Flash 8 Series Flash is the standard tool  more...

Bartending the Easy Way-Online ... glassware, tools, recipes, pouring the perfect shot, bar terms, wine and champagne service, martinis, laws, job interviews and resumes. Hollywood bartender Kellie Nicholson has condensed twenty-five years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes Peas, David Schwimmer, Jessica Simpson and Ashton  more...

Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business  more...

Expert Certificate Course in Medical Coding This course is designed for those looking to work as medical coders from their homes or in a healthcare facility. Welcome to our Expert Certificate Medical Coding course Medical coding was developed as a universal language for the medical profession to ensure proper financial reimbursement from insurance companies and government agencies. Numerical codes provide the clarity that insurance firms  more...

Office 2007 Series (Fast Track) Learn quickly the basic details of Office 2007. The new Office package is changing the old interface with new features on an interface now known as the Ribbon. How do you find the commands you already know? What new commands are available in Word, Excel, Outlook, PowerPoint, and Access? Take a look at the changes in Office 2007 and learn how to make the most of them. This self-directed course can  more...

Supply Management Contract Writing ... to negotiate and write effective contracts and iron-clad terms and conditions. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons. Students generally complete  more...

Team Management - Enabling Teams ... provide good technical and business training in laymen's terms. He presents complex concepts in ways that all employees in an organization or an individual student can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the  more...

Team Management - Leading Teams ... provide good technical and business training in laymen`s terms. He presents complex concepts in ways that all employees in an organization or an individual student can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the  more...

Team Management - Team Participation ... provide good technical and business training in laymen's terms. He presents complex concepts in ways that all employees in an organization or an individual student can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the  more...

Teams Management - Managing Team Conflict ... provide good technical and business training in laymen's terms. He presents complex concepts in ways that all employees in an organization or an individual student can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the  more...

Sexual Harassment in the Workplace Series This series replaces course 3462 and 3463. It is developed to educate managers and non-managers about the causes and effects of sexual harassment in the work environment. It looks at the elements that define behavior as harassment, methods that can be used to prevent it from occurring, as well as ways to deal with the situation if it happens. As of 8/17/07, this course complies with the following  more...

Cisco CCNA IPX Routing This unit introduces IPX/SPX protocol suite, explains the protocols that constitute this suite, and maps the Novell IPX protocol suite to the OSI reference model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces IPX/SPX protocol suite, explains the protocols that  more...

Medical Terminology Instructional Videos: Bundled Six-Pack One of the best ways to learn medical terminology. Hear, see and learn from a Medical Terminology expert. Shipping charges included. Medical Terminology Instructional Videos: Bundled Six-Pack We have produced a series of instructional medical terminology videos to help students learn more effectively so they will find employment faster and be sure of success in their careers. The best way to  more...

How to Motivate Employees This course presents the concepts of providing motivation for employees. It discusses developing a vision, a common goal, and direction for workers. Topics covered include using effective communication, conducting effective meetings, and encouraging creative problem-solving. The series also discusses rewarding effort and correcting mistakes without damaging motivation. Other topics examined  more...

Mastering Presentation Skills for the Workplace Public speaking is a frightening task to many people, but it's also a crucial tool in career success. This course explains how proper preparation can help you deliver a more effective presentation, how to best structure message content to accomplish a presentation goal,provides tips and tools for improving your delivery skills for presentations, and shows you how to design a dynamic PowerPoint  more...

Accounting Fundamentals How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting  more...

What to Consider When Hiring Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major  more...

Hiring Temporary Contingent Employees Have you been in a situation where you needed more people to perform short-term or seasonal jobs? Have you ever needed specific expertise or specialized skills to achieve an organizational goal? Perhaps you need to hire temporary employees. This course will help you determine whether to hire temporary employees or nonemployees (independent contractors). You will discover many important factors  more...

Process Management Skills ...terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price.Likewise, efficiency is critical to the effectiveness of a manager and to the manager's organization.To  more...

Problem Performance Identification ...ndividual worker unable to perform better, for example in terms of the design of the task they are asked to perform. But there are also performance problems that stem from the workers attitude. In between these two there are performance problems which do not come from a disinterest in performing well, and are not system based issues, but are caused by the workers own ability to perform.  more...

Excel 2000 - Proficient User DiscoverWare's Discover Excel 2000 is an interactive productivity tool for users of Microsoft Excel 2000. Excel 2000 builds on the spreadsheet capabilities of previous versions of the program to provide powerful tools for creating and sharing professional worksheets online and on the Web. Topics include basic spreadsheet concepts, workbook and file management, using formulas and functions, editing  more...

PowerPoint 2000 - Proficient User DiscoverWare's Discover PowerPoint 2000 is an interactive productivity tool for users of Microsoft PowerPoint 2000. PowerPoint 2000 builds on the presentation features of previous versions of the program to provide powerful tools for creating and sharing professional documents online and on the Web. Topics include PowerPoint basics, creating presentations, working with slides, working with text,  more...

Establishing a Relationship with Internal Clients Even if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you.When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs  more...

Access 2000 - Proficient ...ultimedia Glossary provides a quick reference of computer terms.In many cases, users can jump directly to the exact portion of the course for a more detailed explanation. A detailed Help function is always available to ensure users never lose their way. *Discover Access 2000 adheres to the Microsoft Office User Specialist certification standards. ACCESS 2000 BASICS What Is Access 2000? __Access  more...

Outlook 2000 - Proficient Discover Outlook 2000 Outline Microsoft Outlook 2000 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2000 also contains collaboration tools, so information can be shared more effectively. DiscoverWare's Discover Outlook 2000 combines audio, animation, and software simulation with a unique user interface to make  more...

Sales Skills The Fundamentals ...making practices, and the meanings of commonly used sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. Learn To Ask specific questions to understand people's decision-making practices. Establish and use a filter system. Apply the  more...

Sales Skills Prospecting Addressing Needs ... - 1 hour) Define prospecting in terms of sales. Perform four specific actions before you begin prospecting. Know what to do when researching potential clients. Apply the guidelines of the PHASED acronym. Build a sales network. Simulation Overview:  more...

Brand Management Integrated Marketing ...ing. Classify integrated marketing terms. Choose the differences between integrated and regular branding and marketing. Select the steps for identifying an integrated brand. Identify the process for strengthening a shallow brand. Identify the tools for integrating your brand  more...

Strategic Management Establishing Strategic Focus ...rview of the information required to identify appropriate terms and language associated with strategic management, recognize benefits gained from a successful strategic plan, and learn why some organizations avoid implementing strategic management. The program describes the proper steps for effective decision making, and the guidelines to make the strategic management process successful.  more...

Competitive Intelligence Researching Online ...t (0.5 - 2 hours) Match Internet terms with their definitions. Identify the two pitfalls of collecting information from the Internet. Select the three guidelines for collecting information from the Internet. Simulation Overview: In this simulation, you will meet with Kristin  more...

Principles of Marketing Fundamentals of Marketing ...iew of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process. Learn To Apply appropriate terms or language to marketing situations. Identify the four  more...

Visual InterDev 6 0 Planning a Web Application ...ctations of customers in a given scenario. Identify the terms of the third-party maintenance agreements for a Web application. Identify the extensibility requirements of a Web application in a given scenario. Identify the guidelines for integrating a Visual InterDev solution with existing applications. Identify the availability levels for a Web application. Identify the geographic  more...

NetWare 5 Advanced Administration - Part 3 ...t they can perform their backup responsibilities. Match terms used in the backup sequence with their functions. Identify guidelines used in the NetWare backup and restore sequence. Perform the steps to start preparing the workstation for NWBACK.EXE. Perform the steps to apply the changes to finish preparing the network environment for backup. Perform the steps to begin a backup  more...

Macromedia Flash MX 2004 Getting Started This course introduces learners to the basics of Macromedia Flash MX 2004. The course has two units, Flash MX 2004 Fundamentals and Movie Clips and ActionScript. The Flash MX 2004 Fundamentals covers the toolbar, menu bar, frames, layers, colors, and tweening. The Movie Clips and ActionScript unit introduces the concept of movie clips and covers the basics of ActionScript. Learn To:  more...

Advanced Six Sigma The Measure Analysis Phases of DMAIC ...e the Process Identify what needs to be measured in terms of defect, unit, and opportunity. Identify the key activities involved in the Measure Phase. Specify the role of different types of data in the Measure and Analysis phases of DMAIC. Identify the characteristics of a metric system with special focus on DPMO. Identify the guidelines for selecting a good metric system.  more...

Advanced Six Sigma The Define Phase of DMAIC ...nit 2: Customer Perspective Define customer needs in terms of quality. Identify how the Kano model can be used to collect customer feedback. Derive Critical to Quality (CTQ) characteristics. Identify the "5 Why" technique as a tool for gauging customer requirements. Unit 3: Process Mapping Identify the goals and uses of process maps. Define value-added and non  more...

SAP R 3 v4 0 Retail Organizational Structures and Master Data Course Overview The purpose of this course is to give users working in retail companies knowledge of the organizational structure and master data of the SAP R/3 retail system. This course also provides essential skills in daily activities associated with use of Master Data in IS Retail. L earn To: Logistics organizational structure. Organization of financial accounting.  more...

SAP R 3 v4 x Invoice Verification ...arted. The Invoice Verification Module. Basic Terms. Standard Invoice Verification. Posting a Simple Invoice. Posting a Complex Invoice. Payment Terms. Managing Errors and Deviations. Quantity and Price Deviations. Blocking and Releasing Invoices. Credit Memos and Reversals. Special Procedures. Preliminary Posting.  more...

Building Cisco Remote Access Networks - Part 2 ...vate Network (VPN) and Internet Protocol Security (IPSec) terms with their definitions. Identify types of encryption methods. Identify fundamentals of key exchange and hashing. Identify features of Internet Protocol Security (IPSec). Sequence the steps in Internet Protocol Security (IPSec) operation. Identify ways Internet Protocol Security (IPSec) enhances Internet Key Exchange  more...

Building Cisco Remote Access Networks - Part 3 ...y connection. Match Frame Relay Traffic Shaping (FRTS) terms with their descriptions. Identify reasons for using Frame Relay Traffic Shaping (FRTS). Identify commands used to configure Frame Relay Traffic Shaping (FRTS). Identify commands used for Frame Relay Traffic Shaping (FRTS) verification. Identify the commands to configure a router for Frame Relay operation in a given  more...

Data Modeling - Create Basic Models ...deling fits in a development cycle. Identify conceptual terms and logical terms. Identify why different terms are used within conceptual and logical modeling. Identify the reasons for modeling information. Identify the consequences of not modeling information. Identify what is involved in ER modeling. Identify what is involved in the technique of Normalization. Identify why  more...

Oracle Form Builder Managing Module Types ...dentify the benefits of using Project Builder. Match the terms used in Project Builder with their definitions. Create a connection in Project Builder by using the pop-up menu. Create an empty standalone project using the Project Wizard. Add files to an empty project using Project Wizard. Identify the operations that are possible using the Project Builder. Establish explicit dependency in  more...

Oracle8 Database Administration - Manage an Instance ...entify the tasks of a database administrator. Match the terms associated with establishing a database connection with their descriptions. Identify the characteristics of a user process. Identify the characteristics of a server process. Match the memory structures of the System Global Area (SGA) with the information stored by them. Match the mandatory background processes with their  more...

Oracle Form Builder R6 Project Builder and Menu Modules ...entify the benefits of using Project Builder. Match the terms used in Project Builder with their definitions. Create an empty stand-alone project using the Project Wizard. Add files to an empty project by using Project Wizard. Add an entire subdirectory of files as a stand-alone project. Create a new connection to the Oracle database by using the pop-up menu. List the operations  more...

Site Server 3 0 Implementation - Part 3 ...on. Perform the steps to configure Site Vocabulary query terms. Perform the steps to configure the Knowledge Manager categories anchor. Perform the steps to search content. Sequence the steps to create a shared brief and to add sections to shared briefs. Perform the steps to configure a Personal brief. Match the Knowledge Manager settings to their defaults. Perform the steps to configure  more...

NetWare 5 Advanced Administration - Part 3 ...t they can perform their backup responsibilities. Match terms used in the backup sequence with their functions. Identify guidelines used in the NetWare backup and restore sequence. Perform the steps to start preparing the workstation for NWBACK.EXE. Perform the steps to apply the changes to finish preparing the network environment for backup. Perform the steps to begin a backup  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ...e audience for this curriculum are new to Lotus Notes, in terms of moving from another messaging application such as Microsoft Outlook. Familiarity with a messaging environment is a pre-requisite for this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options French, German, Spanish, US English Total  more...

NetWare 5 0 User Fundamentals ...n: 1 - 2 Hour(s) Match the commonly used networking terms with their definitions. Identify the characteristics of networking environments. Match the physical topologies with their characteristics. Match the access methods with their characteristics. Sequence the steps involved in the process of exchanging data between the workstation hardware and software. Match services  more...

Interconnecting Cisco Networking Devices Part 3 ...tify features of Frame Relay. Match common Frame Relay terms with their descriptions. Identify features of Frame Relay signaling. Identify features of ISDN. Identify key aspects of ISDN call processing. Identify features of ISDN functions and reference points. Audience: The target audience consists of system engineers, network administrators, network support staff,  more...

Building Scalable Cisco Internetworks Part 1 ...R). Identify key aspects of administrative distance in terms of routing protocols. Identify criteria that the router uses for inserting routes in the IP routing table. Identify routing protocols. Unit 4: Classful and Classless Routing Protocols (2 hours) Identify characteristics of a classful routing protocol. Identify key aspects of automatic network-boundary  more...

Building Scalable Cisco Internetworks Part 4 ...der Gateway Protocol (BGP) message types. Identify key terms that describe Border Gateway Protocol (BGP) neighbor relationships. Identify considerations when creating fully meshed TCP sessions between all internal Border Gateway Protocol (IBGP) neighbors. Identify the basic commands to configure a BGP environment. Identify the commands to set the next-hop address. Identify the  more...

Exchange 2000 Infrastructure Design--Part 2 Course Overview This course will cover messaging connectivity, client connectivity, and public folder management. Developing a routing strategy for your corporate Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging  more...

Oracle 11i Procure to Pay Part 4 This course provides an understanding of the key implementation issues in Oracle Payables applications. In addition, you will also learn how Payables fits into Oracle's e-Business Suite of applications. Learn To: Match different types of invoices with their descriptions. Identify options in the Invoices window for creating an invoice header. Identify options for distributing an  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 ... EAI and B2B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements for BizTalk and the various installation options. Learn To • Match the challenges of Enterprise Application Integration (EAI) with Microsoft BizTalk  more...

SAP R 3 Workflow Architecture The Computer Based Training course (CBT) SAP Business Workflow aims to provide an overview of the functionality and applications of the SAP Business Workflow System using the workflow scenario Notification of absence from Personnel Management as an example. Learn To a Basic Principles of Workflow. a Purpose of a Workflow System. a Working with SAPoffice. a SAP  more...

SAP R 3 Business Info Warehouse BW - Config Overview ...on Warehouse - System Types - Architecture - Concepts and Terms o Data Model - Model Theory - Model Schema - Data Modeling Unit 2: Implementation tools 2 - 3 hours o Administrator Workbench - Functions - Information Retrieval - Update Rules - Displaying the Data Flow o Simple Upload Scenario - Description of the Scenario - Defining InfoCubes - Defining InfoSources - Defining InfoCubes  more...

Defining Microsoft NET Solution Architectures Part 4 ... To identify features of testing types and terms. To sequence the phases of the bug-tracking process. To identify considerations for establishing standards. To identify naming guidelines for program code. To identify member usage guidelines for program code. Audience  more...

Business Finance Time Value of Money Business Finance: Time Value of Money offers the student an overview of the information required to calculate the future and present values of individual cash flows, ordinary annuities, annuities due, perpetuities, and investments with uneven cash flows. The program also covers how to calculate interest rates and maturity dates, establish an amortization table, and calculate payments on amortized  more...

Business Finance Valuation of Stocks Bonds ...; Match common symbols with their appropriate terms. • Calculate the value of a constant growth stock. • Calculate the horizon value. • Calculate the value of a nonconstant growth stock. Audience Managers and project managers who want to understand stocks and bonds in order to make  more...

Budgeting Operating Manufacturing Budgets ...s, variance analysis, and forecasting. The program covers terms and practices unique to operating and manufacturing budgets, as well as methods for creating operating and manufacturing budgets. Additionally, the program covers several options for devising an action plan to solve a problem identified during variance analysis. Learn To Classify costs as fixed or  more...

Budgeting Capital Budgeting ...e method. Define capital budgeting terms. Calculate depreciation of capital investments. Complete the future value equation. Identify and apply formulas for discounting cash flow. Identify the different types of discount rates. Calculate discount rates.  more...

Defining Microsoft NET Solution Architectures parat 4 ... To identify features of testing types and terms. To sequence the phases of the bug-tracking process. To identify considerations for establishing standards. To identify naming guidelines for program code. To identify member usage guidelines for program code. Audience  more...

Organizational Communication The Fundamentals ...damentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively, recognize appropriate situations for  more...

Interviewing Skills Laws Governing the Interview Process ...Finally, you will explore the provisions, guidelines, and terms associated with each law and learn how to function within the parameters of the law. Learn To: Understand guidelines associated with Equal Employment Opportunity laws. Understand employment laws concerning people with disabilities and immigration. Understand how to conduct legal interviews. Audience:  more...

Human Resource Law Americans With Disabilities Act ... Identify the four terms of ADA protection. Given a situation, identify the reasons a candidate is qualified to perform a job. Sequence the steps used to identify reasonable accommodations. In a given scenario, determine if a reasonable accommodation can be made.  more...

Six Sigma Deploying Six Sigma ... Identify the value of removing process variation in terms of the Sigma quality level. Generate a new control chart based on a test run after machine calibration. Monitor process control. Develop new procedures to support the amended process. Simulation Overview: In the  more...

Negotiating Preparing for a Negotiation ... 2 to 4 hours Objectives Unit 1: Establishing Your Terms for Agreement (0.5 - 1 hour) Classify objectives as being monetary, growth, status, or principle. Identify objectives in a simulated environment. Determine your variables while protecting your objectives. Identify steps for establishing  more...

HIPPA Security Awareness Part 1 Intro for End Users ...y HIPAA security. Match key HIPAA terms with their definitions. Identify the impacts of HIPAA Privacy Policy on HIPAA security. Match HIPAA Security Rule categories with their functions. Match key dates with their HIPAA compliance requirements. Match HIPAA security terms with  more...

Project Management Project Quality Management In Project Management - Project Quality Management, you will learn how an organization should manage processes that determine quality policies, objectives, and responsibilities. You will also learn the key inputs, techniques, and outputs of quality planning, quality assurance, and quality control. Finally, you will learn the contributions made by the pioneers of quality management. Learn To:  more...

Advanced Project Mgmt Setting Up a Project Office ...t Management: Setting Up a Project Office, you will learn terms associated with a a a project office a a a a and the different functions a project office can fulfill. You will also learn how an organization can determine the need for, plan, and implement a project office. Learn To Match the terms project, program, and portfolio with their  more...

Brand Management Fundamentals of Brand Management ...to essential brand information, including common branding terms, the importance of brand value, the characteristics of a good brand name and brand mark, and the responsibilities a brand manager should fulfill. The program also details the role brand management plays in the strategic marketing process, the steps of the consumer adoption process, the different types of branding strategies, and  more...

Oracle 11i10 Order to Cash Invoicing Overview ...concepts related to setting up AutoAccounting and payment terms. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1:  more...

Site Server 3 0 Commerce Solutions - Part 2 ...iness Commerce Interchange Pipelines. Match the pipeline terms with their definitions. Perform the steps to add and remove components within an existing pipeline. Perform the steps to mark a pipeline as transacted. Perform the steps to create a new pipeline. Match the Scriptor component routines with their descriptions. Identify the type of threading model used for Commerce Server  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ...e audience for this curriculum are new to Lotus Notes, in terms of moving from another messaging application such as Microsoft Outlook. Familiarity with a messaging environment is a pre-requisite for this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options French, German, Spanish, US English Total  more...

Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure ...omino Rollout Duration: 3 - 4 Hour(s) Match Domino terms with their definitions. Form the correct hierarchical name for a specified user, given an organizational structure. Identify the strategies to be followed while specifying hierarchical names. Identify the advantages of using certificates. Identify the hardware considerations that will affect a rollout plan. Identify the  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...earn To: Understand the definitions of clustering terms and the benefits of clustering. Identify the functions of the Cluster Service Manager and the additional architectural components of the Microsoft Cluster Server. Identify the requirements for maintaining data availability and Cluster Server installation. Install Cluster Server and sequence the steps in Cluster  more...

Cisco Networking Technologies Introduction Part 1 ...omponents. Identify commonly used computer measurement terms. Identify guidelines for converting a decimal number to a binary number. Identify features of physical topologies. Identify features of a bus topology. Identify features of star topologies. Audience: Anyone wishing to take the Cisco Exam 640-821. Deployment: e-Learning/Self-Study  more...

Windows NT Server 4 0 Routing RAS - Part 1 ... Duration: 3 - 4 Hour(s) Match the internetworking terms with their definitions. Sequence the steps in IP routing. Identify the information available in a routing table. Identify the features of the methods used to update routing tables. Identify the functions of the two types of routing protocols. Identify the reasons for the occurrence of a routing loop. Match the RRAS  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...earn To: Understand the definitions of clustering terms and the benefits of clustering. Identify the functions of the Cluster Service Manager and the additional architectural components of the Microsoft Cluster Server. Identify the requirements for maintaining data availability and Cluster Server installation. Install Cluster Server and sequence the steps in Cluster  more...

Windows NT Server 4 0 Routing RAS - Part 1 ... Duration: 3 - 4 Hour(s) Match the internetworking terms with their definitions. Sequence the steps in IP routing. Identify the information available in a routing table. Identify the features of the methods used to update routing tables. Identify the functions of the two types of routing protocols. Identify the reasons for the occurrence of a routing loop. Match the RRAS  more...

Oracle8i Database Admin Manage an Instance ...dentify the tasks of a database administrator. Match the terms associated with establishing a database connection with their descriptions. Identify the characteristics of a user process. Identify the characteristics of a server process. Match the memory structures of the System Global Area (SGA) with the information stored by them. Match the mandatory background processes with their  more...

Enterprise Connectivity with J2EE V1 4 JAXP and JDBC ...4. Enterprise Connectivity. Learn To: Match terms used in XML with their descriptions. Identify features of Simple API for XML (SAX) parsing. Identify actions performed by Simple API for XML (SAX) events that are fired when XML document items are parsed. Match features of JDBC with the application development requirements that they meet. Match a JDBC driver with the  more...

Enterprise Connectivity with J2EE V1 4 JAXP and JDBC ...4. Enterprise Connectivity. Learn To: Match terms used in XML with their descriptions. Identify features of Simple API for XML (SAX) parsing. Identify actions performed by Simple API for XML (SAX) events that are fired when XML document items are parsed. Match features of JDBC with the application development requirements that they meet. Match a JDBC driver with the  more...

HTML 4 Part 1 HTML Fundamentals ...it 1: World Wide Web Basics 1 hour • Match the terms associated with the WWW with their descriptions. • Sequence the steps in the Web communication process. • Identify the components of a Web browser that are used to perform specified tasks. • Identify the features of HTML. • Match the types of DTD with the situations in which they are used. Unit 2: HTML  more...

HTML 4 Part 1 HTML Fundamentals ...it 1: World Wide Web Basics 1 hour • Match the terms associated with the WWW with their descriptions. • Sequence the steps in the Web communication process. • Identify the components of a Web browser that are used to perform specified tasks. • Identify the features of HTML. • Match the types of DTD with the situations in which they are used. Unit 2: HTML  more...

E-Business Technology Fund Part 2 e-Business Apps Technologies ... To match common electronic commerce (e-commerce) terms with their descriptions. To identify features and functions of Extensible Markup Language (XML). To distinguish between Extensible Markup Language (XML) and Hypertext Markup Language (HTML). To identify guidelines for creating well-formed Extensible  more...

Financial Management Accounting Fundamentals ...is course will provide a basic introduction to accounting terms and concepts and why they are important for you to understand even if your role in the firm is not financially oriented. You will see how these concepts are applied in everyday business situations through the simulations. Finally, you will learn about financial statements and what they tell you about the firm. Learn To:  more...

Netscape Communicator 4 6 User Fundamentals ... Audience: This course is intended for Novices in terms of the Internet's features and capabilities, but need to learn to use Netscape Navigator to locate, obtain and exchange information. The curriculum assumes the audience has no previous experience with the Internet or Web browsing. Deployment: Self-Study Accreditation ITCAP credits: 0.5 Credit Hour CEU  more...

Business Code of Conduct Insider Trading ...g rules and supervision. Learn To: Identify key terms related to insider trading. Identify rules and regulations governing insider trading. Identify consequences of insider trading. Audience: All employees, particularly supervisors, managers, and executives, within large to mid-size organizations who are required to review and understand general Business Code of Conduct  more...

Six Sigma and Critical Customer Requirements ... customer and how to understand that voice in substantive terms. You'll learn to use effective tools to examine what your customers say they need and to determine from those statements what they really need. Finally, you'll learn to build the House of Quality, the graphical expression of QFD, and how to analyze the information you build into it. Six Sigma?? is a registered Trademark of Motorola  more...

Advanced Project Management - Setting Up a Project Office In Advanced Project Management: Setting Up a Project Office, you will learn terms associated with project office and the different functions a project office can fulfill. You will also learn how an organization can determine the need for, plan, and implement a project office.  more...

Organizational Communication - The Fundamentals Organizational Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively,  more...

Principles of Marketing - Fundamentals of Marketing Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process.  more...

SAP MM102 - Inventory Management & Physical Inventory This course teaches the most common end user functions in SAP's Inventory Management and Physical Inventory component. This is simulation course is a basic requirement for anyone working with SAP's Materials Management module. Course Goal: - perform Goods Movements - create material reservations and issue goods - post stock transfers - perform physical inventory counts and  more...

SAP BC101 - Basic SAP System Administration This course teaches the most common functions for System Administrators in SAP. This simulation course is a basic requirement for every system administrator wanting to work with SAP. Course Goal: - learn basic administrator functions with hands-on exercises - work with user overview, t-code admin, lock entries - learn to read system logs and dump analysis - learn to create, copy,  more...

SAP MM101 - Materials Management - Purchasing This course teaches the most common end user functions in SAP's Materials Management - Purchasing module. This is simulation course is a basic requirement for anyone working with SAP's logistics. Course Goal: - learn about info records and source lists - learn how to work with purchase requisitions - create purchase orders and good receipts - process vendor invoices - run basic  more...

SAP SD101 - Sales & Distribution This course teaches the most common end user functions in SAP's Sales & Distribution (SD) module. This is simulation course is a basic requirement for anyone working with SAP's logistics. Course Goal: - learn about customers and business partners - learn how to work with quotations and sales orders - create deliveries and billing documents - run basic sales reports Release:  more...

SAP FIAA101 - Asset Accounting This course teaches the most common end user functions in SAP's Asset Accounting (FI-AA) module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - learn basic SAP asset accounting with hands-on exercises - learn how to work with assets, transactions and depreciation - learn how to acquire, retire and transfer assets - learn how  more...

SAP CO101 - Cost Center Accounting This course teaches the most common end user functions in SAP's Controlling-Cost Center Accounting module. This is simulation course is a basic requirement for anyone working with SAP's FI/ CO modules. Course Goal: - create cost centers and groups - cost center planning and budgeting - manual reposting of costs - distribution and assessment allocations - run basic cost center  more...

SAP IM101 - Investment Management This course teaches the most common end user functions in SAP's Investment Management (IM) module. This is a simulation course. Course Goal: - Create and maintain Appropriation Request (AR) master data - Work with variants for the Appropriation Requests - Perform cost & revenue planning as well as overview planning - Approval & Status management functions - Create and maintain  more...

SAP PS101 - Project System - Project builder This course teaches the most common end user functions in SAP's Project System (PS) module. This simulation course is a basic requirement for every accountant or project manager wanting to work with SAP. Course Goal: - Create a Project with Work Breakdown Structures (WBS) & Network Activities - Create Project Plans with Easy Cost Planning and Project Planning Board - Create  more...

SAP BI101 - Business Information Warehouse (BI & BW) This course teaches the most common end user functions in SAP's Business Intelligence (aka Business Warehouse) system. Course Goal: - BI overview and navigation - Working with the BEx Analyzer and Web Analyzer - Using filters, drilldowns, conditions, etc. - Create new queries with the Query Designer Release: BI 7. 0, ECC 6. 0 (newest SAP release) Audience: End users  more...

SAP FIAR101 - Accounts Receivable Accounting This course teaches the most common end user functions in SAP's Accounts Receivable (A/ R) module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - learn basic A/ R accounting tasks in SAP with hands-on exercises - learn how to work with customer records, balances and line items - learn how to post, search and display customer  more...

SAP FIGL101 - General Ledger Accounting This course teaches the most common end user functions in SAP's General Ledger Accounting module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal - learn basic G/ L accounting tasks in SAP with hands-on exercises - learn how to work with G/ L accounts, balances and line items - learn how to post, search and display documents -  more...

SAP MM103 - Warehouse Management This course teaches the most common end user functions in SAP's Warehouse Management (MM-WM) component. This is simulation course is a basic requirement for anyone working with SAP's Materials Management (MM) module. Course Goal: - work with warehouses & storage bins - create transfer requirements & transfer orders - physical inventory & cycle counting - common warehouse stock  more...

SAP FIAP101 - Accounts Payable Accounting This course teaches the most common end user functions in SAP's Accounts Payable (A/ P) module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - learn basic A/ P accounting tasks in SAP with hands-on exercises - learn how to work with vendor records, balances and line items - learn how to post, search and display vendor invoices  more...

SAP CO102 - Profit Center Accounting This course teaches the most common end user functions in SAP's Controlling-Profit Center Accounting (EC-PCA) module. This is simulation course is a basic requirement for anyone working with SAP's FI/ CO modules. Course Goal: - create profit centers and groups - standard hierarchy - cost/ revenue planning - distribution and assessment allocations - run basic profit center  more...

SAP HR101 - Human Resources - Personnel Administration This course teaches the most common end user functions in SAP's Human Resources - Personnel Administration module. This simulation course is a basic requirement for everyone wanting to work with SAP's Human Resource modules. Course Goal: - Learn how to work with positions, jobs, organizational units - Learn basic HR transactions such as hire, retire, promote, salary raise, change  more...

SAP PM101 - Basic SAP Plant Maintenance This course teaches the most common end user functions in SAP's Plant Maintenance (PM) module. This course is a basic requirement for everyone wanting to work with SAP's maintenance applications. Course Goal: - Basic PM overview - Create master data such as equipment records - Create functional locations, PRTs - Learn how to perform inspections and record defect data - Learn how to  more...

SAP FIOV101 - Financial Accounting Overview This course provides an overview of the Financial Accounting applications in SAP. This overview course is a basic requirement for everyone involved with SAP Financial Accounting. Course Goal: - Understand how Financial Accounting in SAP works - Learn the most important features of the General Ledger - Understand the common sub-ledgers Accounts Receivable, Accounts Payable, Asset  more...

SAP CON101 - Introduction to SAP Configuration This course provides an introduction to SAP Configuration and Implementation Guide. This course is essential to SAP consultants, Project Managers and Business Analysts. Course Goal: - Introduction to the Implementation Guide - Setting up new SAP implementation projects - Working with the IMG - Project Analysis reporting Release: ECC 6. 0 (newest release) Audience: - SAP  more...

SAP PP101 - Production Planning This course teaches the most common end user functions in SAP's Production Planning (PP) module. This course is a basic requirement for anyone working with SAP's Production Planning module. Course Goal: - Work with Bills of Materials & Work Centers - Create Routings, MRP and Forecast Profiles - Create production orders and issue goods to orders - Common production planning reports  more...

SAP CONFI101 FICO - Enterprise Structure Configuration This course covers the configuration for the SAP FI/ CO enterprise structure. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the business elements used in FI/ CO - Create the enterprise structure (company code, controlling area, etc.) - Set up enterprise assignments Release: ECC 6. 0 (newest release) Audience: - SAP Consultants  more...

SAP CONFI102 - Global Settings Configuration This course covers the Global Financial Accounting configuration for SAP FI/ CO. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the FI module - Set up company codes, fiscal years, parallel currencies, number ranges - Define document types, posting keys, tolerance groups and tax procedures Release:  more...

SAP CONFI105 - Accounts PayableReceivable Configuration II ...et up automatic payments, tolerances, payment methods and terms - Configure dunning procedures, bank determinations, interest rates and much more Release: ECC 6. 0 (newest release) Audience: - SAP Consultants - Business Analysts Prerequisite: - Basic SAP skills (SAP101) - Intro to SAP configuration (CON101) - FI/ CO Enterprise Structure configuration (CONFI101) - Global  more...

SAP HR102 - Organizational Management This course teaches the most common end user functions in SAP's Human Resources - Organizational Management module. This course is a basic requirement for everyone wanting to work with SAP's Human Resource module. Course Goal: -Introduction to Organizational Management and Planning -Learn how to work with Organization and Staffing transaction PPOME -Create jobs, positions organizational  more...

SAP HR103 - Organizational Management Reporting This course teaches the most commonly used reports and reporting features for end user in SAP's Human Resources - Organizational Management module. This course is a basic requirement for everyone wanting to work with SAP's Human Resource module. Course Goal: - Introduction to Organizational Management Reporting - Learn about Evaluation Paths - Org. structure reporting, vacant positions,  more...

SAP HR100 Personnel Organizational Management Overview This course provides an overview of SAP's Human Resources - Personnel Management module. This overview course is a basic requirement for everyone wanting to work with SAP's Human Resource module. Course Goal: - Personnel management overview - Organizational management & personnel administration - Recruitment & additional HR components - Reporting & authorizations Release: ECC 6. 0  more...

SAP HR300 - Basic Payroll This course teaches the most commonly used transactions used in SAP's Human Resources - Payroll component. This course is a basic requirement for everyone wanting to work with SAP's Human Resource module. Course Goal: - Introduction to Payroll - Learn how to run a payroll process - Understand the functions of Payroll Areas, Schemas, InfoTypes - Process Payroll simulations and corrections  more...

SAP FIAA102 - Intermediate Asset Accounting This course teaches the intermediate end user functions in SAP's Asset Accounting (FI-AA) module. This course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - Learn intermediate SAP asset accounting with hands-on exercises - Post asset sales with customers and credit memos - Post intercompany transfers and post-capitalizations - Post write-ups and  more...

SAP FIAA105 - Assets under Construction AuC ...AA101) - A general understanding of financial accounting terms Exam & Certificate: - 40 questions - Certificate of Completion Release: ECC 6. 0 (newest SAP release) Audience: - End users - Asset Accountants Recommended Prerequisite: - Basic SAP skills (SAP101) - Basic SAP Asset Accounting (FIAA101) - A general understanding of financial accounting terms Exam &  more...

MM110 - Basic Material Master Data This course teaches the most common end user functions for working with SAP's Material Master Data. This course is a basic requirement for anyone working with SAP's Materials Management (MM) module. Course Goal: - Create/ change material master record - Create material types - Work with info records and source lists - Common material master data reports Release: ECC 6. 0 (newest SAP  more...

MM111 - Intermediate Material Master Data This course teaches intermediate end user functions for SAP's Material Master Data. This course is a basic requirement for anyone working with SAP's Materials Management (MM) module. Course Goal: - Pricing and output conditions - Work with quota arrangements - Material and vendor mass maintenance - Create/ change in batch - Storage locations and delivery addresses Release: ECC 6. 0  more...

SD102 - Intermediate Sales Distribution This course teaches intermediate end user functions in SAP's Sales & Distribution (SD) module. This course is a requirement for anyone working with SAP's SD module or Supply Chain Management. Course Goal: - Maintain products and item proposals - Create Material Determination, BOMs, Output Types, Scheduling Agreements - Create Goods issue, Outbound Delivery - Sales Information System  more...

SD110 - Credit Memo Processing This course teaches the credit memo processing transactions for SAP's Sales & Distribution (SD) module. This course is a requirement for anyone working with SAP's SD module or Supply Chain Management. Course Goal: - Create credit memo requests - Analyze pricing & release request - Create credit memos - Message output, document flow Type: Hands-on End User course Release: ECC 6. 0  more...

CONSD102 SAP SD Master Data Configuration ...hannels, Divisions, Customer Groups - Configure Payment Terms, Sales Districts, Billing Schedules - Define Item Proposal Types, Number Ranges, Customer Calendars Release: ECC 6. 0 Audience: - Consultants - IT/ Business analysts - Project team members Prerequisite: - SAP SD Enterprise Structure Conf. (CONSD101) - Essential SAP Skills (SAP100) - A general understanding of  more...