Online Terms eLearning Training

Internet Basics Course description -- Although the Internet has been an integral part of many peoplea s lives for several years, there are many who are just now taking advantage of its many resources. This course is for those who have little or no previous exposure to the Internet. It includes the most common Internet terms, basic navigation information, an overview of the resources available online, and more...

Negotiating for the Sales Professional ...nows how to meet customer needs while assuring reasonable terms and profit for his or her own company. This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this essential communication skill. IMPORTANT NOTE: more...

Financial Basics for Non-financial Managers ...is course helps a non-financial manager make sense of the terms and concepts that are used in managing the financial aspects of a business. It explains basic financial structure and discusses the financial information you must have to run a business. You will learn how to read financial reports and understand the purpose and limitations of each. You will also get tools and methods to give you a more...

Setting Performance Goals and Expectations ... those who clearly understand what is expected of them in terms of performance and behavior. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to the goals and methods to help you review performance goals regularly. It also includes documentation guidelines and techniques to more...

Medical Terminology Training Learn the language of medicine using the Professional Edge Medical Terminology Training System, designed to insure you will learn and remember new medical words and terms. Take up to 3 months to complete this course. All necessary materials needed to take this course are included with the exception of a medical dictionary. more...

Finance for the Non Financial : Managing Working Capital From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course explores a number of ways to improve your company's cash flow. It gives hints on how to minimise the amount of stock you hold without jeopardising the way you do business. It also examines the benefits of having credit and more...

Windmaster Case Study 5: Identifying Strategic Options Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course takes you onto the second stage of strategic more...

A+ Certification Part 1 - Hardware Fundamentals This is the first course in a seven part series that presents students with both theoretical and practical instruction on the basic terms, concepts, and functions relating to the main microcomputer modules. Students will learn to follow established procedures for assembly and disassembly of systems and replaceable modules. more...

Internetworking Technologies - Part 1 This is the first course in a four-part series on Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover basic internetworking, internetworking components, and Local Area Networks (LANs). more...

Internetworking Technologies - Part 2 This is the second course in a four-part series on Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover Wide Area Network technologies, switching technologies, and source-route bridging technology. more...

Internetworking Technologies - Part 3 This is the third course in a four-part series on Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover Internet protocols, NetWare protocols, and AppleTalk. more...

Internetworking Technologies - Part 4 This is the last course in a four-part series on Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover contemporary routing protocols, enhancing and supportive protocols, and network management. more...

Financial Management: Fundamental Accounting Concepts In Financial Management: Fundamental Accounting Concepts, participants become familiar with basic accounting concepts and terms, enabling them to track business transactions that affect assets, liabilities, and owner's equity. They learn how use universal accounting tools-such as the general journal, general ledger, and trial balance-to ensure an organization follows sound accounting practices. more...

Oracle Applications 11i Procure to Pay: Supplier Management and Payments This is the second course in a two-part series. This course provides information on how to use the Oracle Application products that map to the Procurement to Pay process. The Oracle Application products offer learners an intuitive, Internet shopping interface that enable them to independently procure goods or services from both internal and external catalogs. Learners can also manage catalog and more...

Site Survey Fundamentals In this module, we discuss the process of conducting a site survey, also known as a "facilities analysis." We discuss terms and concepts with which you are probably familiar if you have ever installed a wireless network from the ground up. more...

Computer Telephony Integration This WestNet e-Learning module provides a broad overview of the way CTI typically works. We will then describe the different levels of automation that fall under the general category of CTI and define some of the key terms and concepts necessary to understand CTI functionality. more...

Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer more...

ITIL Problem and Change Management ...These unexpected interruptions can be extremely costly in terms of lost productivity and lost customer satisfaction. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve problems and errors, as well as identify and implement appropriate solutions. The more...

The Client-Consultant Relationship Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization, more...

Government Contracting Overview of Government Contracts This course begins by defining the rules for doing business with the USG. It then defines the suppliers, how and where to search for opportunities with the USG. The course also provides a review of a sample RFP. Small Business Owners/Small Business Buyers/Small Disadvantaged Business Owners/Small Disadvantaged Business Buyers/New Buyers at Prime Contractors to the USG. more...

Consulting with the External Client Simulation Modern corporations employ consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this more...

Establishing a Relationship with Internal Clients ... enable you to understand your clients' needs clearly, in terms of project requirements and the way they work. By understanding your clients, you will be able to adjust your approach to the project accordingly, and take an appropriate role within the team. You will also be in a better position to build an effective and successful team that can function quickly and effectively. Anyone with some more...

Managing the Quality of the Customer Support Service Center Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident more...

Project Management Professional Professional Responsibility This course reflects on the principles of the PMP Code of Professional Conduct. It describes learners' responsibilities in their day-to-day practice of project management in terms of ensuring integrity, acquiring and sharing knowledge, and working with diversity. This course is part of the PrimeProject Management Professional series of courses. more...

Introduction to Program Management ...ditional project management. This course explains the key terms and themes of program management. It also introduces theories that are recognized as successful methods of managing programs.This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, published by the Project Management Institute (PMI ), Inc., 2004. Copyright and all rights more...

Advanced Project Management Setting Up a Project Office ...t Management: Setting Up a Project Office, you will learn terms associated with project office and the different functions a project office can fulfill. You will also learn how an organization can determine the need for, plan, and implement a project office. Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for more...

Project Management Professional Procurement Management Project Management: Procurement Management, is the tenth of eleven courses in this curriculum. After the completion of this course you will be able to identify the key components of a formal solicitation, compare providers in terms of multiple criteria and identify the key contract types. The Prime-Project Management Professional curriculum introduces advanced level project coordination techniques more...

Balancing Stress Devise a Stress Control Plan ...nes for assertiveness in life, classify behavior types in terms of a widely used and accepted model, identify strategies to modify behavior types and develop an action plan for tackling stress. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common barriers to success. All levels of professionals who more...

Whole Numbers Fractions and Equations What are whole numbers and how are they estimated? How are fractions used in mathematical operations? How do you find the unknown variable to solve an equation? The answers to questions like these are covered in this course on the building blocks of business math. Learners will review crucial terms, basic mathematical concepts, and how to apply concepts to the business environment. Anyone who more...

Successful Lifelong Learning ... way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills more...

Organizational Communication The Fundamentals ...damentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively, recognize appropriate situations for more...

Process Management Skills ...terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price. Likewise, efficiency is critical to the effectiveness of a manager and to the manager's organization. To more...

The Potential of Self-directed Learning ...anization; the knowledge worker? If you wonder what these terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify resources, build relationships, assess your organization's support for self-directed learning and manage and assist more...

PrimeDiversity Awareness Diversity Defined This course provides the foundation for any diversity awareness effort, whether corporate or personal. Key terms are defined, major historical influences are examined, and strategies for valuing individual differences, as well as similarities, are provided. Professionals who want to work more effectively with colleagues whose backgrounds, experiences, and perspectives differ from their own. more...

Hiring Considerations Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment more...

Accounting Fundamentals ...a prerequisite knowledge of certain principles, concepts, terms, and common accounting records. This practical course gives you the why's and how's to accurately conduct accounting activities. "Accounting Fundamentals" examines the theories of accounting, how to maintain accounting records, and how to generate financial statements. A business deals with many transactions in a single day, so more...

Six Sigma and Critical Customer Requirements ... customer and how to understand that voice in substantive terms. You'll learn to use effective tools to examine what your customers say they need and to determine from those statements what they really need. Finally, you'll learn to build the House of Quality, the graphical expression of QFD, and how to analyze the information you build into it. Six Sigma is a registered Trademark of Motorola more...

Design and Analysis In the Six Sigma Improve phase, organizations are aiming to evaluate which process inputs have the most significant impact on the process output. Only by effective experimental design and subsequent analysis can organizations pinpoint areas for improvement. This course will enable you to choose between process methods, determine the most effective process, and take into account all of the more...

Collecting and Summarizing Data The Six Sigma DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current more...

Lean Value Finding methods to capture customer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational more...

Analyzing the Market This course will walk you through four crucial elements of analyzing your market. First, you'll learn to scan your environment, considering the economical, technological, social, and political impacts on your organization. Then you'll learn how market segmentation can assist you in developing products and marketing strategies. You'll be given a set of tools that can be utilized for developing and more...

Competitive Factors in Strategic Marketing You've got a great idea for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor more...

Elements of Marketing Strategy You want to develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their more...

Measurement Assessment and Metrics Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques more...

Principles of Marketing Fundamentals of Marketing Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process. Managers, supervisors, and employees who want to learn basic marketing more...

Foreign Corrupt Practices Act U.S. firms seeking to do business in foreign markets must be familiar with the Foreign Corrupt Practices Act (FCPA). The act prohibits corrupt payments to foreign officials for the purpose of obtaining or keeping business. This course provides an overview of the FCPA. It illustrates how the act can impact your business and gives advice on the steps you can take to make sure that your business more...

Independent Contractors and Temporary Employees ...rtant that both parties have a clear understanding of the terms of their agreement with the appropriate distribution of risks and responsibilities. This course explains the differences between independent contractors and temporary employees, the benefits and drawbacks of both, and how to get the most out of your hiring practices. SkillSoft's Legal Compliance courses are developed and maintained more...

Introduction to Objects The course will introduce the fundamental concepts of objects and differentiate between object-oriented programming concepts and non-object-oriented programming concepts in terms of their implications to software development. College students and IS professionals. more...

OOAD Introduction to Object-Oriented Concepts This course covers the general OO concepts. It covers the benefits of OO and the OO terminology. Further, it covers concepts related to objects and classes, such as attributes and operations. In addition, this course covers encapsulation, inheritance, polymorphism, dependency, associations, links, aggregation, and composition. The target audience is business analysts, system analysts, system more...

Inside C To compare and contrast the features of the C# programming language with those of C Application developers with experience in object-oriented programming, especially in C , who wish to start working with C# more...

Configuring Communication Services - Linux ...or Linux networking, and discusses network programming in terms of building a connection to the Linux server and configuring and troubleshooting the various network services under Linux. The course also explains the use of the Internet mail and various Internet/Intranet and protocol services provided by Linux. The course covers the concept of various communication programs and discusses the more...

Creating a Migration Plan in Windows NET Server To discuss how to create a migration plan in Windows .NET Server Support professionals working with Windows NT Server 4.0 who are responsible for developing, designing, and deploying a directory services migration; those who are on the Microsoft Certified Systems Engineer (MCSE) track who want to acquire the skills necessary to select, develop, and deploy a directory services migration more...

Memory Motherboards and Processors To describe the characteristics of memory types, motherboards, and processors, and how to configure them Anyone wanting to become a hardware support technician more...

RF Fundamentals This module discusses the properties of radio frequency (RF) radiation and how its behavior can affect the performance of a wireless LAN. We introduce the uses and properties of antennas and explain the mathematical relationships that exist in RF circuits and why they are important, as well as how to perform the necessary RF math calculations. more...

The 802 11 Network Architecture This module covers some of the key concepts found in the 802.11 network architecture. You will read about the process by which clients connect to an access point, the terms used for organizing wireless LANs, and how power management is accomplished in wireless LAN client devices. Without a solid understanding of the principals covered in this module, it would be quite difficult to design, more...

Foundations of Wide Area Networks This WestNet e-Learning module focuses on basic concepts that apply to the entire course to prepare you for more detailed study of wide area networks (WANs). more...

Fundamentals of Data Warehousing The Fundamentals of Data Warehousing WBT is the first course in the Data Warehousing curriculum. It provides students with an introduction to the core technologies, concepts, architecture, and various features of data warehouses and models. It also provides students with the preliminary knowledge for planning and implementing data warehouses. People who have a fairly good knowledge of the concepts more...

Network Signals Cables Topologies In the WestNet e-Learning module, we will consider the physical qualities of the network itself. We discuss the nature of electronic communication and explain how information can be transmitted as analog or digital signals. We then explore the various physical layouts or topologies of data networks, and show how the pattern of signal flow depends on the topology of the network. more...

How Computer Protocols Work This WestNet e-Learning module introduces you to the basic terms and concepts that underlie all computer communication protocols. You will learn how protocols work, and how different protocols work together to move data across a network. This knowledge will become the foundation of your understanding of how computer networks function. more...

Routing Table Protocols This WestNet e-Learning module describes and compares the two major routing algorithms and discusses the dominant routing protocol based on each algorithm. We will also learn about several small, but important protocols created to solve special routing or transmission problems. more...

Implementing Networks The Implementing Networks WBT is the fifth course of this curriculum. This curriculum prepares the students for the CompTia's Network Certification exam. The course is meant for system administrators and network professionals who want to understand how to install, maintain, and troubleshoot networks. The course covers the planning process for a network installation, and the installation of a more...

Computer Protocols and the OSI Model This WestNet e-Learning module introduces you to the basic terms and concepts that underlie all computer communication protocols. You will learn how different protocols work together in a layered system to move data across a network. more...

Building a Serial Network To identify the major components of a computer system, to define basic computer and networking terminology, and to describe the benefits and functions of the OSI reference model Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies more...

Cisco ISCW 1 0 Network Connectivity To recognize Cisco architectural framework models and network requirements, and how remote connections are established Network administrators; network engineers; network managers; systems managers; network designers who wish to validate their ability to install, configure and troubleshoot converged local and wide area networks with 100 to 500 nodes more...

Fundamentals of Cisco CallManager To deploy a Cisco CallManager server in a cluster using a supported IP Telephony deployment model. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...

RDBMS Concepts The success of an organization depends on its ability to acquire timely and accurate data about its operations, to manage this data effectively, and to use this data for analyzing its requirements and controlling its activities. Since the volume of data available to an organization might be vast, it is important to process this data to derive relevant information quickly. The data can be managed more...

Relational Database Concepts and Facilities This course covers the general conceptual methodology, models, and technology that are utilized in Relational Database Management Systems (RDBMS). The course is designed to give the user a top-down overview of relational database development and implementation. By breaking down the application development process into distinct components, the student will understand the key features of Relational more...

Blueprint Reading Mechanical Print Reading This course covers general drawing information, tolerancing, dimensioning, and threads. It also covers welding and surface texture. This course is aimed at individuals working with machinery, maintaining machinery, or involved in maintenance. It is directed at all those who need to develop marketable skills and a foundation for reading and interpreting mechanical drawings. more...

Workplace Hazardous Materials Information System The Hazardous Products Act and its regulations are administered by the Government of Canada Department of Health, commonly referred to as Health Canada. Supplier labelling and MSDS requirements are set out under the Hazardous Products Act and associated Controlled Products Regulations. This one-hour course covers information required through coordinated federal, provincial and territorial more...

DOT 1 Hazardous Materials Table This training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including definitions, an introduction to the nine Hazard Classes, and the HAZMAT Table. The proper identification, preparation, and transportation of hazardous materials impact everyone's safety. This training course may be used to meet the requirements for general more...

IATA 1 Hazard Class Identification Classification This training course will introduce the requirements of the International Air Transport Association's Hazardous Materials Regulations, including definitions, an introduction to the Hazard Classes, and the List of Dangerous Goods. The proper identification, preparation, and transportation of hazardous materials affect everyone's safety. This training course may be used to meet the requirements more...

Confined Space Entry ...ork in enclosed work areas or confined spaces. recognize terms commonly associated with confined spaces distinguish the difference between permit-required confined spaces and non-permit required confined spaces identify hazards associated with confined spaces recognize signs and symptoms of overexposure identify equipment needed for confined space entry specify safe entry procedures for more...

Ergonomics Awareness ...intent of the applicable regulatory requirements. define terms related to the study of ergonomics recognize signs and symptoms associated with musculoskeletal disorders identify risk factors associated with musculoskeletal disorders identify controls commonly used to reduce or eliminate musculoskeletal disorders in the workplace All persons who have work activities that involve physical more...

Hazardous Material Management This one-hour course discusses proper handling of chemicals in the workplace and actions that can be taken to protect the workers, the public, and the environment. It also covers the roles and responsibilities of those responding to events involving hazardous materials. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define hazardous more...

Hazard Communication This one-hour course will acquaint you with the precautions that both you and your employer must take in order to safely use, handle, and dispose of hazardous chemicals in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify the routes of chemical entry into the body define various categories of chemical hazards more...

Industrial Ergonomics ...intent of the applicable regulatory requirements. define terms related to the study of ergonomics recognize the general requirements of the Ergonomics Standard recognize signs and symptoms of injury to the muscles and skeleton and the importance of early reporting identify risk factors for injury to the muscles and skeleton specify controls and work practices to reduce and/or eliminate more...

Laser Safety Training This one-hour course is designed to provide awareness of the fundamentals of Class IIIB (moderate) and IV (high-power) lasers or laser systems. The content in this course is designed to comply with the intent of the applicable regulatory requirements. discuss what a laser is and how a laser works name the types and classes of lasers describe non-beam laser hazards recall the biological more...

Lockout Tagout ...intent of the applicable regulatory requirements. define terms commonly used in a lockout/tagout program describe specific lockout/tagout techniques commonly used in a lockout/tagout program recall standard lockout/tagout procedures All persons whose jobs will require the operation or use of a machine or equipment on which service or maintenance is to be performed, or whose duties will more...

Machine Guarding Safety ...scussion of various guarding methods, as well as defining terms associated with machine guarding. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify where mechanical hazards exist identify the motions and actions of mechanical hazards specify the hazards created by different kinds of motions describe the minimum requirements more...

Office Ergonomics ...intent of the applicable regulatory requirements. define terms related to the study of ergonomics recognize the general requirements of the Ergonomics Standard recognize signs and symptoms of injury to the muscles and skeleton, and the importance of early reporting identify risk factors for injury to the muscles and skeleton specify controls and work practices to reduce and/or eliminate more...

DC Circuit Theory ...ts, and sources. You will learn about basic DC electrical terms, equations and theory, and solve problems involving resistance, voltage, and current. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define the following terms: Voltage, Volt, Current, Ampere, Resistance, and Ohm describe Ohm's Law solve problems using Ohm's Law more...

Spill Prevention and Control This course provides information about hazardous materials; spill control, and confinement methods. The intent of the course is to provide the learner with information about the safe handling, movement and storage of hazardous materials. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define hazardous materials recognize where spills more...

Financial Management - Accounting Fundamentals This course will provide a basic introduction to accounting terms and concepts and why they are important for you to understand even if your role in the firm is not financially oriented. You will see how these concepts are applied in everyday business situations through the simulations. Finally you will learn about financial statements and what they tell you about the firm.  more...

Introduction to Networking ...ng that includes topics such as PC components measurement terms and the decimal binary and hexadecimal number conversion processes. Lesson 2 covers network fundamentals discussing important terminology used throughout the text and in the field. The highlight of this lesson is the Open Systems Interconnect (OSI) model. Lesson 3 discusses network devices by highlighting the important more...

Network Types The first lesson in this module provides a more in depth discussion of LAN technologies. First it defines how the Data Link Layer is divided into the Media Access Control (MAC) and Logical Link Control (LLC) sublayers. The International Electrical and Electronic Engineera s (IEEE) specifications for Ethernet Token and FDDI are briefly reviewed. The rest of the lesson is dedicated to Ethernet more...

Switching Fundamentals ...le network bandwidth. The lesson introduces the essential terms collision domain and broadcast domain which describe network access and device functionality. Bridging and switching is discussed in Lesson 2. Although different in how they operate both devices learn and store MAC address information to make filter and for-ward decisions. Also discussed are redundant network topologies the more...

Frame Relay Connections This module delves into frame relay a fast and reliable WAN transmission method. Frame relay technology is full of acronyms and Lesson 1 explains many of these terms. Lesson 2 provides an overview of the setup process and gives the students an opportunity to configure and verify a frame relay connection.  more...

Project Management: The Fundamentals ...terms and concepts that serve as the foundation of project management training. Students learn how projects are initiated, how project and product management differ, and the five project management process groups. In addition, students will gain an understanding of the environmental and socioeconomic issues that affect projects and how they are managed. This program also features project more...

Project Management: Contracts and Procurement ...y enforceable. In addition, students will learn important terms used in reading, interpreting, and negotiating contracts. This program also teaches the questions a project manager should ask during procurement, the skills used to conduct procurement successfully, and the ways to use the scope statement to benefit procurement planning. In addition, this course covers how to solicit and select more...

Java 2: Networking ...urse provides an overview of TCP/IP. It also explains the terms such as port socket proxy server UDP and datagrams. The course explains the importance of the InetAddress class in Java networking. You will learn to use the methods of this class in a Java program. In addition you will be introduce to URLs and URL related classes in Java. This course explains how to use the methods of the Socket more...

Java 2: File I/O ... of I/O (input/output) in Java. You will be introduced to terms such as streams readers and writers. You will learn how to perform I/O operations in Java using the InputStream and OutputStream classes and their subclasses. The course also explains how I/O operations are performed in files with the help of the File class. You will also learn to create a random access file. Finally the course more...

Internetworking Technologies - Part 1 This is the first course in a four-part series on Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover basic internetworking, internetworking components, and Local Area Networks (LANs). more...

Internetworking Technologies - Part 2 This is the second course in a four-part series on Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover Wide Area Network technologies, switching technologies, and source-route bridging technology. more...

Internetworking Technologies - Part 3 This is the third course in a four-part series on Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover Internet protocols, NetWare protocols, and AppleTalk. more...

Internetworking Technologies - Part 4 This is the last course in a four-part series on Internetworking Technologies 2.0. This series will help students to understand terms, concepts, technologies, and devices commonly used in networking. This course will cover contemporary routing protocols, enhancing and supportive protocols, and network management. more...

A+ Certification Part 1 - Hardware Fundamentals This is the first course in a seven part series that presents students with both theoretical and practical instruction on the basic terms, concepts, and functions relating to the main microcomputer modules. Students will learn to follow established procedures for assembly and disassembly of systems and replaceable modules. more...

Cal Poly (GRCI) Certificate Course - Computer to Plate for Newspapers The Computer-to-Plate for Newspapers course begins with an overview of CtP technology. This gives you a foundation for understanding the different types of hardware, lasers, and plate choices available. The benefits of CtP are discussed, including cost, speed, quality, and the new capabilities that CtP can provide. Cost issues are discussed, including criteria to take into account when calculating more...

Cal Poly (GRCI) Certificate Course - Computer to Plate for Newspapers The Computer-to-Plate for Newspapers course begins with an overview of CtP technology. This gives you a foundation for understanding the different types of hardware, lasers, and plate choices available. The benefits of CtP are discussed, including cost, speed, quality, and the new capabilities that CtP can provide. Cost issues are discussed, including criteria to take into account when calculating more...

oll InfoFind Professional oll InfoFind Professional is the first Dynamic Learning System (DLS) focused on the Graphic Communications industries. Our DLS allows the learner to define customized content through a sophisticated database search. The InfoFind Professional database contains over 11,000 term definitions and hundreds of in-depth topics and tutorials extracted from our popular on-line courseware or created just more...

Microsoft BizTalk Server 2000: Part 1 - Introduction to BizTalk Server 2000 This is the first course in a five part series that introduces the learner to the context of BizTalk operations identifying the main challenges of EAI and B2B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements for BizTalk and the more...

Microsoft Visual Studio.NET Technology Overview: Part 1 - .NET Framework and Visual Studio.NET ... of application integration and the solution it offers in terms on distributed computing. Central elements of the .NET Framework are introduced - The Common Language Runtime Class Libraries the IDE and benefits of the Framework. The course also provides a high-level introduction to Visual Studio.NET and discusses its most important new features and general features. Particular emphasis is given more...

Microsoft Visual Studio.NET Technology Overview: Part 2 - Visual Studio.NET Components ...w features of C++ are covered and C# is discussed both in terms of its evolutionary relationship to C++ and its most significant features. Visual Basic.NET is covered from the point of view of its object-oriented programming features and modernized language features. Its differences from Visual Basic 6.0 are also covered. Additionally the course covers the remainder of the components - more...

Interviewing Skills: Laws Governing the Interview Process In Interviewing Skills: Laws Governing the Interview Process participants are taught how to comply with laws regarding employee interviewing and selection including those treating equal employment opportunity pregnancy discrimination disabilities and immigration status. They explore the provisions guidelines and terms associated with each law and learn how to function within their parameters.  more...

Budgeting: Operating and Manufacturing Budgets Budgeting: Operating and Manufacturing Budgets gives the student an overview of operating and manufacturing budgets variance analysis and forecasting. The program covers terms and practices unique to operating and manufacturing budgets as well as methods for creating operating and manufacturing budgets. Additionally the program covers several options for devising an action plan to solve a problem more...

Data Warehousing Fundamentals Part 2: Building and Deploying Oracle Data Warehousing Fundamentals: Building and Deploying introduces the concepts and strategies necessary to build and deploy a data warehouse successfully across the enterprise. This CBT course provides students with an overview of fundamental data warehousing concepts in both business and technical terms. In addition this course examines a variety of data warehouse architectures building more...

Brand Management: Fundamentals of Brand Management Brand Management: Fundamentals of Brand Management introduces students to essential brand information including common branding terms the importance of brand value the characteristics of a good brand name and brand mark and the responsibilities a brand manager should fulfill. The program also details the role brand management plays in the strategic marketing process the steps of the consumer more...

Strategic Management: Establishing Strategic Focus Strategic Management: Establishing Strategic Focus offers the student an overview of the information required to identify appropriate terms and language associated with strategic management recognize benefits gained from a successful strategic plan and learn why some organizations avoid implementing strategic management. The program describes the proper steps for effective decision making and the more...

Sales Skills: The Fundamentals In Sales Skills: The Fundamentals participants will learn the six basic steps of the sales process how to understand their client's decision-making practices and the meanings of commonly used sales terms. In addition participants will learn how to establish credibility and how to take a proactive approach to sales.  more...