Instructor Led The Art Training

Executive PA Seminar A massively popular seminar so book early! This programme will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others. You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the  more...

Pendulum dowsing - 4 week online course Pendulum dowsing is both an art and a science: accurate, reliable and specific in some aspects and in other ways, dependent on the creativity and intuition of the practitioner. This course develops practical dowsing skills and confidence in using a pendulum. This course may be taken with or without interactive tutor support.  more...

CompTIA A Certification Training Get CompTIA A+ certified. Exam Pass Guarantee from Microtrain CEO Stan Van Nice. "We believe in our recipe for gettting you A+ certified, I guarantee you will pass your MCSE exams or I will pay for your retake of you exams." Ask a MicroTrain representative how to qualify for A+ exam pass guarantee. For superior CompTIA A+ certification training in the heart of Chicago,  more...

Microsoft Office Excel Level 1 ...icrotrain only uses professional trainers in our state of the art comfortable class rooms. Please check out our schedule at www. microtrain. net If you're charged with finding the Excel training class for your company's professionals, MicroTrain is the only name you need. Contact a representative today at 888-737-8512 to set up a personal consultation on your company's specific computer  more...

Singing Lessons & Alexander Technique. London Brighton & Hove BN ...ging at some of London's top drama and music schools: The Arts Educational Drama School, the Guildhall School of Music and Drama and the Royal College of Music. "In my twenty three years at the Royal College of Music, nearly every one of my students has been advised at our first meeting to put their name down for Alexander lessons! It is the perfect starting-point for learning about the  more...

Celtic Cadences are offering a Tartan Fling An evening of Scottish Ceilidh dance, Music, Poetry & Song Enjoy a right old Scottish song & dance. Easy dances for all. Celtic harp & flute songs join in the chorus or just listen. Do you have something tartan! Please wear! With Harriet Anderson & Alan Mars - a Scottish/ Viking, English & Italian duo! Monday 11th May 2009 Venue: The Brunswick, 1 Holland Rd, Hove BN3  more...

Singing Lessons & Vocal Confidence Voice Coaching. Brighton & Hove,East Sussex BN3 (NLP & Alexander Technique) ... singing at some of London's top drama and music schools- the Arts Educational Drama School, the Guildhall School of Music and Drama and the Royal College of Music. "In my twenty three years at the Royal College of Music, nearly every one of my students has been advised at our first meeting to put their name down for Alexander lessons! It is the perfect starting-point for learning about the  more...

Practical Crystal Healing Seminar Baton Rouge LA Come here Nicole Lanning speak about topics covered in her latest book Practical Crystal Healing 555 Tips & Techniques. Topics covered will be crystal cleansing, programming charging, money/ love/ health issues and much more. Nicole Lanning is a natural born empath and psychic medium that has focused her life on crystal, energy, and spiritual teachings. She is the founder of Healing Art Forms  more...

Practical Crystal Healing Seminar Ann Arbor Michigan Come here Nicole Lanning speak about topics covered in her latest book Practical Crystal Healing 555 Tips & Techniques. Topics covered will be crystal cleansing, programming charging, money/ love/ health issues and much more. Nicole Lanning is a natural born empath and psychic medium that has focused her life on crystal, energy, and spiritual teachings. She is the founder of Healing Art Forms  more...

Masterclass Microsoft Office Professional 2007 Developing Smart Work Skills Demonstrate expertise within the 2007 Microsoft Office® suite of business productivity programs. Word: apply styles and themes, add graphics and text effects, organize information with new Smart Art diagrams and charts, insert references, footnotes, indexes, and table of contents. Excel: create formulas, calculate values, analyze data, present information visually with graphics and charts,  more...

Microsoft Publisher On this 1 day Introduction to MS Publisher course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. Microsoft Publisher is an easy to use, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the Web. Prerequisites No experience of  more...

AT&T Certificate for Call Center Team Leaders The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...

AT&T Certification for Supervisors The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...

Stress management More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.  more...

Master Outbound Skills Effectively Managing Outbound Calls teaches the skills to prepare for outbound calls and how to deal with them. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the learner is guided through procedures to make persuasive  more...

Negotiation Skills The most successful managers and executive are known for having exceptional capabilities in achieving the desired outcomes. How do they do that? Through one common skill: Superior negotiation. Negotiation represents the highest art of communication and requires the most challenging skills and competencies to always achieve win-win outcomes. This program examines tools and techniques managers  more...

Complaints handling The way that your frontline staff work with your customers in handling complaints has a direct impact on your bottom line and the lifetime value of your relationship with that customer! Make sure that they have the best skills, strategies and techniques to ensure that every customer experience is a memorable one. This program aimed at those people with direct contact with your customers whether it  more...

Foundation of Customer Service Program Customer service is a requirement in today's business environment. This program is a comprehensive program that provides a strong foundation of skills and knowledge to succeed in the customer service industry. We will highlight various knowledge areas which cover evolution of customer service, value of customer service, reasons and impacts of bad service, dimensions of quality customer service,  more...

Prospecting For Leads Prospecting For Leads Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: Prospecting is the key to your success. Your success today is a result of the prospecting you did six months ago. Become skilled at networking and remember the old 80/ 20 rule. Know who to target and how to target them, and remember to do some  more...

The Art of Delegating Your Workforce ...The Art of Delegating Your Workforce Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This two days workshop will explore many of the facets of delegation, when to delegate, and who to delegate to. We will  more...

Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet  more...

Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of  more...

Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,  more...

Negotiating For Results ...on: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental fact of life at any level. Whether you are working on a project or fulfilling support duties, this two days workshop will provide  more...

Working Smarter Using Technology to Your Advantage Working Smarter a Using Technology to Your Advantagea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one  more...

The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are  more...

Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly  more...

Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their  more...

Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that  more...

How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:  more...

Getting Employees Off To a Good Start Getting Employees Off To a Good Start Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating  more...

Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into  more...

Employee Dispute Resolution Mediation through Peer Review Employee Dispute Resolution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they  more...

Federal OSHA 30-Hour Compliance Course - FIVE Day Curriculum The Federal OSHA mandated 30-Hour General Industry curriculum is accompanied by the highly acclaimed Industrial Safety Inspector program to bring a Safety Committee Boot Camp on steroids! This high impact class will teach the art of identifying hazards in the workplace and locating the exact reference according to not only OSHA but all of the consensus standards and those incorporated by reference  more...

Safety Committee Boot Camp with OSHA 10-Hour ...fety committee training program available, students learn the art of hazard identification through the Federal OSHA 10-Hour program and critical modules of the renowned Industrial Safety Inspector program. Students who completing this program are well tuned to function as a true extension of the overall safety program as they should. (Includes student manual, Federal OSHA 10-Hour Pocket Card,  more...

Closing the Generation Gap in the Workplace Closing the Generation Gap in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course  more...

Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you  more...

Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with  more...

Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making  more...

Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to  more...

Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will  more...

Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of  more...

Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and  more...

The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will  more...

Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita  more...

Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and  more...

Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date  more...

Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra  more...

Understanding Project Management Understanding Project Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that  more...

Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly  more...

Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you  more...

Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.  more...

Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about  more...

Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest  more...

Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the  more...

Problem Solving Decision Making Problem Solving & Decision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then  more...

Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be  more...

Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been  more...

Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its  more...

The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the  more...

Conducting Effective Performance Reviews Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ™ve always done, youa ™ll always get what youa ™ve always got. a And, remember what the German philosopher Goethe  more...

Building Better Teams Building Better Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an  more...

The Art of Making Meetings Work ...The Art of Making Meetings Work Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This two days program will be concerned with small working meetings; with groups that have a job to do requiring the energy,  more...

Hypnotherapy Certification The New Generation in Hypnotherapy Whether you're already a healthcare professional looking to advance your career or a motivated individual looking to make a smart career move, there's never been a better time to enroll in this program. Our students learn hypnosis as an art form rather than as a series of techniques or scripts. If you're ready to leave your limitations behind and help others  more...

Expert Presentation Skills Development For trainers, speakers and presenters wishing to take their communication skills to the next level. Gaining immediate buy-in Audience engagement Persuasive content Gaining commitment Creating active reference Dealing with interruptions Handling difficult questions Confidence boosters The program develops world class skills and insight into the art of public speaking. The level of  more...

AT&T Certificate for Call Center Team Leaders Many Call Centers aggressively invest in state-of-the-art technology. That s expected in today s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset their people. It s an investment that pays off every day in improved performance, increased sales and enhanced customer satisfaction. Let  more...

AT&T College of Call Center Excellence For Agents The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help better strengthen your agenta s overall skills and give them new techniques to improve  more...

State of the Art Hospital A course designed for hospital executives, businessmen and key healthcare personnel running hospitals or planning on starting a hospital service. It guides participants through all the essential elements of running a state of the art hospital by modern contemporary standards  more...

The Art of Patience In today’s fast paced world, patience is a dying art. Employees want all of their needs met immediately. In this session we will discuss how patience can play an important role in decision making. This class also covers tips for those who are looking to increase their level of patience.  more...

Establishing Interpersonal Skills In organizations today, there is an expectation that Managers will have effective interpersonal skills in order to communicate with their employees. While some people posesse this skill naturally, it is a skill that can be developed over time through practice. This class is designed to help individuals practice the art of using interpersonal skills in everyday interactions.  more...

Critical Thinking Skills To effectively balance managerial skills and leadership abilities, it is essential for individuals to have critical thinking skills. The art of critical thinking goes beyond looking at what is right in front of you at the time you are making a decision. This class is designed to take a look at current real world issues and use critical thinking techniques to come up with solutions.  more...

Humility Humility is a trait that is not inherint to everyone. How do you balance what you know and your expertise with self-confidence while keeping your ego in check. This class will discuss the art of humility and what it takes to be humble. We will also discuss how to be humble in a genuine manner.  more...

The Art and Science of IT Business Analysis This one-day presentation gives you an extensive overview of the state-of-the-practice of IT business analysis, one of the fastest growing professions in the world. You will learn what business analysis is, what challenges business analysts face, and where the profession is heading. We also present what the International Institute of Business Analysis (IIBA ®) does, what the Business Analysis  more...

The Art of Underwriting Mortgage Loans ... Objectives: This three-day underwriting workshop with the art fully equips you to understand and effectively assess and evaluate mortgage loans in mortgage banking and lending environment. It will add considerable value to your ability in quality decision-making. At the end of the workshop, you will have a strong understanding of underwriting mortgage loans in banking and lending and can  more...

Facilitation Skills ... a business environment. You will learn just how valuable the art of facilitation is and how it differs from, and links to mentoring, coaching and managing teams and individuals. Importantly, you will also learn when adopting a facilitative approach is appropriate and when it is better to stand back from a situation and allow others to reach the goal alone. This programme is for you if  more...

Adobe Illustrator CS3 - One Day Introduction training Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...

Adobe Photoshop CS3 Extended - Two Day Bespoke Training Course Adobe Photoshop CS3 Extended is the ultimate image editing application providing extra features over the normal Photoshop CS3 application used by the majority of design professionals throughout the world. Photoshop CS3 offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector  more...

Strata 3D CX - One Day Essentials Training Course Strata 3D CX is the application which offers designers a 3D solution as easy to use as Photoshop and with the precision of Illustrator. Strata 3D CX gives designers the ability to link to Photoshop files, import Illustrator art, and create photo-real images and animations. Add a new dimension to your work for illustration, design, web-ready graphics, animation and more. Our trainers will take  more...

Strata 3D CX - Two Day Introduction Training Course Strata 3D CX is the application which offers designers a 3D solution as easy to use as Photoshop and with the precision of Illustrator. Strata 3D CX gives designers the ability to link to Photoshop files, import Illustrator art, and create photo-real images and animations. Add a new dimension to your work for illustration, design, web-ready graphics, animation and more. Our trainers will take  more...

Adobe Photoshop CS4 - Two Day Introduction Adobe Photoshop CS4 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS4 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...

Adobe CS4 Design Combo - Three Day Essentials introduction training This course is an introduction to the core essentials of the Adobe CS4 design applications of InDesign CS4, Photoshop CS4, Illustrator CS4 and Adobe Bridge over a 3 day session. The duration of this course will enable an all round grounding in the most important aspects of these 3 applications to your design workflow but will not allow a fully comprehensive introduction to all aspects of each  more...

Power Persuasion ...the Art of Influence. Some people just seem to get everything they want - effortlessly. They win arguments easily, get offered the best of everything, draw willing supporters like a magnet and have all the things you only dream about having. How do they do it so easily, while others struggle and achieve far less? And let's face it, aren't you tired of struggling? * Tired of  more...

Adobe Photoshop CS3 Extended - One Day Bespoke Training Course Adobe Photoshop CS3 Extended is the ultimate image editing application providing extra features over the normal Photoshop CS3 application used by the majority of design professionals throughout the world. Photoshop CS3 offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector  more...

Adobe Photoshop CS3 - Two Day Intermediate Training Course Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...

Adobe Photoshop CS3 - One Day Intermediate Training Course Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...

Adobe Photoshop CS3 - Two Day Introduction Training Course Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...

Adobe Photoshop CS3 - One Day Introduction Training Course Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...

Adobe Illustrator CS3 - Two Day Introduction training Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...

Effective Leadership Development Effective Leadership Development A recent client achieved an increase of 66% in their on-time delivery through this course! Enhance the results of your organization today. This class is foundational leadership. Core competency of every successful leader. * Learn the art of delegation and giving orders * Get more done through time management * Exercise authority effectively *  more...

Meta-NLP International Certification Training - Mumbai ...reate a confident and accomplishing personality * Master the art of change * Be a great communicator and build effective relationships * Get keys to maximize peak performance * Experience life in a richer way * Be free from limitations of thoughts and beliefs * Manage your emotions with great ease Welcome to this NLP adventure. This adventure involves discovering how to truly run your  more...

PRES 5 Day Professional Home Staging Redesign Course Kelowna Day 1 - The Classroom Staging and Redesign students in class *10 Step Staging & Redesign Room-by-Room' Formula *The psychology of working collaboratively with home owners, realtors and sellers. * The fundamentals of Decorating, professional decorators advice on colour schemes, elements and principles of design, trends, and more. Day 2 & 3 The Client's Home: * Staging  more...

PRES 5 Day Professional Home Staging Redesign Course A full 5 day comprehensive and intensive course consisting of: 1 Day of Staging & Redesign Decorating Theory 2 Full Days of Hands On experience in real Client's homes where you apply all your learning! 2 Full Days of Starting Up Your Business Proven Marketing & Selling Strategies for the entrepreneur - no other course offers this! This five day course provides you the theory and practicum  more...

Interior Redesign Home Staging Training Certified by IRIS ...rticipate in real-world homework assignments. Perfect the art of the "before-and-after" photo, and learn how to use photography and testimonials in your redesign business. Gain focused marketing instruction on choosing a tagline, developing your unique marketing position, and pricing your services. Receive individual coaching in a course with no larger than six students. Access  more...

Interior Redesign 5 Day Course ...rticipate in real-world homework assignments. Perfect the art of the "before-and-after" photo, and learn how to use photography and testimonials in your redesign business. Gain focused marketing instruction on choosing a tagline, developing your unique marketing position, and pricing your services. Receive individual coaching in a course with no larger than six students. Access  more...

NLP Practitioner Course Bath Somerset March 2010 ... NLP Trainer who will be the teaching this course. Learn the art of effective language and understand how to communicate efficiently with other people increasing personal and business negotiation. Understand your own limitations and see them in others with the added advantage of being able to remove them creating optimum performance in your career, personal and sport future. Read people more  more...

Adobe Photoshop CS5-Level 1 Adobe Photoshop training at Digital Training & Designs provides you with the right solution to help you understand Adobe Photoshop to create your own spectacular digital images. Check our schedule for class dates and prices for Adobe Photoshop training in Dallas, Texas or call us for private training at your site. Whether you enroll in our Photoshop public classes, or have us create private  more...

Adobe Photoshop CS5 Our Adobe Photoshop training provides you with the right solution to help you understand Adobe Photoshop CS5 to create your own spectacular digital images. Check our schedule for class dates and prices for Adobe Photoshop CS4 training in Dallas, Texas or call us for private training at your site. Whether you enroll in our Photoshop public classes, or have us create private training for your  more...

Assertive Behaviour ...ing others and enable you to set effective goals, perfect the art of saying no, and remain professional when pressed by other people. Course Objectives By the end of this course delegates will be able to: Define the differences between aggressive, assertive and passive/ submissive behaviour List the blocks to being assertive and how to overcome them Self-limiting beliefs and negative  more...

Discover the leader in you ...ab leader Tariq Ibn Ziyad who said that: Leadership is the art of getting people to do willingly what they would not ordinarily do. This exciting event will provide total and immediate immersion in the roles and responsibilities that come with leadership that is the defining characteristic of the discover the leader in you Program experience. Approach Through a stimulating mix  more...

Discover the leader in you Leadership always has been a key differentiator between successful and unsuccessful organisations. But what is leadership? One of the best definitions is the one that is said to have been used by the great Arab leader Tariq Ibn Ziyad who said that: Leadership is the art of getting people to do willingly what they would not ordinarily do. This exciting event will provide total and  more...

Adobe Photoshop CS4-Level 2 At Digital Training & Designs we can provide you with the right solution to help you understand and Adobe Photoshop to create your own spectacular digital images. Whether you enroll in our public classes, or have us create private training for your entire staff, we will help you learn to create art in a productive and efficient manner. Check our schedule for class dates and prices for Adobe  more...

Not Today Thank You! Essential Sales Skills Do you want to be known as a professional sales person and not just a person from sales? In just two days you will learn the skills that will make a significant difference to your sales figures and you will be able to apply them immediately. You rarely persuade people to buy something because people persuade themselves What will I gain from the course? The professional sales  more...

Adobe Illustrator At Digital Training & Designs, we provide you with the right solution to help you understand and use Adobe Illustrator to create your own spectacular logos, line art, and comps. Check our schedule for class dates and prices for Adobe Illustrator training in Dallas, Texas or call us for private training at your site. This course focuses on the fundamentals of using Illustrator's diverse tools.  more...

MCSE 2003 Microsoft Server 2003, Redhat Linux Exam Date, Cisco CCNA CCNP Courses in Mumbai ...ter and a Prometric Testing Center in Mumbai The state of the art infrastructure and lab equipment is best supported by Qualified instructors with a lot of industry experience and have been sucessfully conducting Retail and Corporate trainings that are often customised as per the needs of the client. Some technology trainings include MCSE 2003, Exchange Server 2007, Red Hat Linux RHCE, RHCT,  more...

cisco ccna ccnp training institite in mumbai microsoft server mcse mcitp mcts linux training center mumbai ...ter and a Prometric Testing Center in Mumbai The state of the art infrastructure and lab equipment is best supported by Qualified instructors with a lot of industry experience and have been sucessfully conducting Retail and Corporate trainings that are often customised as per the needs of the client. Some technology trainings include MCSE 2003, Exchange Server 2007, Red Hat Linux RHCE, RHCT,  more...

cisco ccna wireless training mumbai ccna ccnp mcse mcitp mcts linux training schedules in mumbai ...ter and a Prometric Testing Center in Mumbai The state of the art infrastructure and lab equipment is best supported by Qualified instructors with a lot of industry experience and have been sucessfully conducting Retail and Corporate trainings that are often customised as per the needs of the client. Some technology trainings include MCSE 2003, Exchange Server 2007, Red Hat Linux RHCE, RHCT,  more...

The art of effective communication Course Objectives: Confident and skilful communication in the workplace should be central to everyone's role, however too often issues arise purely as a result of poor or ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers. A variety of different day-to-day workplace situations  more...

Effective Presentations Effective presentations convey their message clearly and succintly while holding the audience's attention. Making a memorable presentation requires many skills from creating a good presentation aid (slides) to speaking clearly to managing the audience. ibruk consulting's Effective Presentations training program teaches your team the art and science of making good presentations. The program  more...

NLP Practitioner Training Learn the secrets of the masters of communication, teaching, and motivation. Discover how to run you brain in order to achieve success in ways and places that you might never have thought possible before. Learn the latest blend of art, language, communication skills and neuroscience -- available anywhere. When you learn Neuro-Linguistic Programming, you'll be learning how to make major changes in  more...

Irresistible Voice Develop your vocal skills to command instant respect, increase response potential, speak smoothly & create natural rapport. For public speakers, coaches, counselors, sales executives... Learn to capture & lead the attention of your audience, and then drive them to a more responsive state. Whether you have previous speaking and voice training or not, this program will instill better voice  more...

NLP Sales Wizardry If your income varies at all based on your product or service, or on how effectively you communicate, then you need to know HOW to sell. Most sales training is about WHAT to do -- but the HOW is far more important! What matters in sales is what prospects think and feel inside, as they evaluate you. Everything you do when selling is about the perceptions you create. You may be a gifted expert on  more...

Rutgers' Practical Food Microbiology Microbial contamination can occur at almost any stage in the process of food production, storage or preparation. To prevent it, you need to understand why and how microorganisms develop in food and how to eliminate them. In this two-day course, you will learn how to avoid microbial contamination and how to produce safe food products. Our team of expert instructors will take you  more...

Empowerment Coaching (ECT) Workshop ...an edge to win over them. Here you learn to: => Use the art of Coaching to build bonds with people that will inspire them to be empowered many times more to make the ordinary extraordinary => Increase your self-knowledge to become highly self aware on what is working well and not working well for you => Win trust quickly for partnership and alliances with all types of people in all  more...

Soft skills A unique workshop on soft skills for professionals by Asktenali. com Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of  more...

Corporate Training Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.  more...

The Art of Leadership II ...The Art of Leadership II Fee: $450 + Materials Dates: 05/ 03/ 2010-06/ 10/ 2010 Instructor: Karen Pikula Prerequisite: The Art of Leadership Course I The Art of Leadership Course Two builds on Course One and focuses on the application of the principles, methods, and techniques for developing others that were covered in Course One. In this course, students will look at the importance of  more...

The Art of Leadership I ...: 03/ 08/ 2010-04/ 25/ 2010 Instructor: Karen Pikula In The Art of Leadership Course One students will self define leadership and the role it plays in their life. They will learn the elements of caring leadership, how to identify the satisfactions and frustrations of leadership, and what people want in a leader. They will learn to look at leadership through the lens of both trait and behavior  more...

Youre On The Air How to Really Make it in Voice-Overs ...e business! Youa ll watch this informative and state of the art high tech class from the comfort of your own home! All that youa ll need is a computer with an internet connection! Youa ll learn from Dan Levine & Heather Costa via a video webcast from Dan Levinea s studio in Vermont. Youa ll interact and have your questions answered with Heather via a toll free teleconference call. Youa  more...

UML for the IT Business Analyst One of the fastest growing roles in the IT industry is the IT Business Analyst. Business Analysts are found in almost organizations and are important members of any IT team whether in the private or public sector. This course provides a clear, step-by-step guide to how the Business Analyst can perform his or her role using state-of-the-art object-oriented technology.  more...

Correlation Trading and Risk Management Course Outline The programme aims to provide a sound understanding of the up-to-date practical realities of trading and risk managing correlation, especially equity and equity/ forex. The course will draw heavily from recent markets case studies, and the real practices used at large financial companies, highlighting the weaknesses and pitfalls where needed. During the Excel based workshops  more...

Stress Free - Advanced Cardiac Life Support (ACLS) ...amic and pleasing learning environment. With our state of the art equipment and diversified faculty, Nursing Unlimited s ACLS course is what other institutions strive to emulate. This course is approved by and meets all the behavioral objectives prescribed by the American Heart Association for ACLS. Nursing Unlimited prides itself on our Stress Free approach to training. You learn what  more...

Pediatric Advanced Life Support (PALS) Courses ... maintenance among other areas. Using the latest state of the art simulation equipment, the participant is challenged in true to life situations. Our unique style of Hands-On Instruction enables the participant to master the skills necessary to save young lives. The course fee is $220 for 16 Contact Hours and includes the PALS Workbook and the PALS Provider manula from our library.  more...

Business commercial and leadership skills Working in partnership with you, we invest our experience and expertise to design and deliver tailored development and assessment events that are firmly grounded in your business, commercial and leadership contexts. This way, your training programmes reflect your genuine work environment and culture, helping your people make sense of their business experiences while offering new avenues to  more...

mindXCEL Sales How do you get a customer to decide to "buy" from you or even just listen to you? You need an edge - a reason that makes you more attractive to the customer than your competition. Some people sell themselves more effectively than others. They seem to know naturally how to influence and persuade. Yet, even those who have a natural talent for selling and persuasion are using, although perhaps  more...

Geotechnical Design Refresher Workshop Objectives The main objective of this refresher workshop is to apply the principles of Soil Mechanics to the design and analyses of geotechnical structures and enable participants to select the best foundation solution for different types of civil engineering problems. After completing the course, participants should be able to design deep and shallow foundations and supervise their  more...

Instrumentation Monitoring Condition Assessment for Engineers ...residential structures. The course will address state of the art monitoring of structures during construction and in service. Planning, design of instrumentation programs, performance of commonly used sensors, data acquisition, signal conditioning, error analysis, information management, and case histories will be addressed in detail. Objective: The objective of this course is to enable  more...

Foundation Design Description This course deals with all aspects of modern good practice in foundation design. These include: the importance of both the geological and geotechnical aspects of the ground conditions, current limit analysis methods for bearing capacity, and definition of factors of safety. The various settlement analyses and their underlying assumptions and reliability are discussed, together with  more...

Creativity Workshop in New York March 16 - 19, June 8 - 11, August 17 - 20 The Creativity Workshop in New York takes place in Manhattan at the Meta Center in the Chelsea district. Chelsea is famous for its art galleries, small boutiques and cafes. The Meta Center is located at 214 West 29th St., about 10 blocks from Penn Station, Madison Square Garden and Macy's. We will meet for 3 hours and will explore ways to expand our  more...

ART of the Coach Art of the Coach is a 1-day training program that introduces participants to the coaching conversational model that is at the core of the Results Coaching Systemsa ™ method of coaching. This goal of this program is to provide a map and specific skills that participants can use to move any conversation from the point of being stuck or challenged, to insight and then motivated action.  more...

Diana Larsen James Shores Art of Agile Planning and Delivery ...uct quality and increase productivity. He is co-author of The Art Of Agile Development. Diana Larsen consults with leaders and teams to create work processes where innovation, inspiration, and imagination flourish. With more than fifteen years of experience working with technical professionals, Diana co-authored Agile Retrospectives: Making Good Teams Great! and is current chair of the Agile  more...

Power Plant Asset Management Through case studies this course illustrates the state-of-art implementation approach of an asset management plan. The course includes the best practices. It provides an opportunity for power plant management professionals to gain in-depth knowledge...  more...

PowerPoint 20072010 Introduction 1 Day Topics include: creating title, bullet, pie, bar and line charts, using clip art images, using master pages, using templates, saving and opening files, and printing.  more...

Infrastructure Asset Management A Strategic Approach Toward Sustainability This course covers the fundamental principles of asset management and revisits the 6 core questions every organization should be able to answer about their assets. It also illustrates the state-of-art implementation approach of an asset management plan  more...

Customer Service Essentials Learning and mastering the art of Customer service will increase your value to your company and advance your career at the same time. In this workshop, learners will develop skills and techniques to impress customers everyday.  more...

Visual Design for Web Print - uofa Designed for those interested in furthering their layouts & designs with basic theories & practices in digital design. Topics covered: fine art vs. graphic design, digital presentation rules, print rules, 4 basic rules of graphic design, colour theory..  more...

Microsoft Office PowerPoint 2007 Foundation PowerPoint Foundation provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.  more...

The Art of Excellent Communication for Business or Pleasure * Learn the art of small talk to help you make friends and business acquaintances * Influence others to get buy-in without feeling like a bully * Make a winning first impression - every time * As a manager or leader, ensure your message comes across the right way * Run relevant, inclusive meetings * Advance your public speaking & presentations  more...

PowerPoint Basic This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.  more...

Office 2003 Drawing Clip Art WordArt Do you want to enhance your Word documents, Excel spreadsheets, or PowerPoint presentations? Do you want to add various shapes to your documents? Do you want to customize the standard clip art? Do you want to add special effects to your text?  more...

Problem Solving and Creative Sales Solutions This workshop will enable the participants to develop the art of divergent thinking, use various states of consciousness to their advantage and understand how to use the three different ways of thinking to understand people.  more...

The Art of Delegating Effectively Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This one-day workshop will explore many of the facets of delegation: when to delegate, & who to delegate to.  more...

Art of Negotiating Applying Principled Negotiation Techniques In this workshop, you ll learn the structure of negotiation, its approaches, and the skill to conduct effective negotiations and how to establish the basis for successful negotiation long before you speak.  more...

Microsoft PowerPoint 2003 Foundation PowerPoint Foundation provides competency in creating & modifying presentations; using proofing tools; inserting & modifying objects, WordArt, clip art & organization charts; creating & inserting charts & tables; & inserting multimedia elements.  more...

Word 2007 Intermediate - cdouglas Topics included in this 1 day instructor-led course: Using word's table feature; Formatting text; Using graphics including: boxes, lines and shading, office art and clip gallery; Using Word's merge feature, creating labels/ envelopes and more.  more...

Understanding Behaviour How It Impacts Performance Topics: Understanding Your Own Behavioural Style, How To Recognize Behavioural Styles In Others, The ART of Communicating, Achieving World-Class Results Through Understanding, Effective Team-Building & Performance Improvement.  more...

Delegation The Art of Delegating Effectively -cp This 1-day workshop will explore many of the facets of delegation, including when to delegate and who to delegate to. We will also go through the delegation process step by step to see where the pitfalls lie and what we can do about getting around them.  more...

Meeting Management The Art of Making Meetings Work Meetings come in all shapes &sizes, from the convention to a quick huddle in an office hallway. This 1-day program will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, & talent.  more...

An Overview of Aperture 2 - ELIQUO This one-day course introduces students to the basics of image management and Aperturea ™s powerful photo-editing, image-retouching, proofing, and publishing features. Students learn effective ways to display images for client review, apply metadata, update your online portfolio automatically, and much more. Real-world exercises feature professional photography from a variety of genres,  more...

CorelDRAW X4 Advanced Illustration Techniques Now that you have mastered the art of digital drawing, it s time to move on to advanced illustrations. We ll show you how to use shaping, special effects, advanced colour fills, brushes and patterns to create professional-quality digital artwork.  more...

Microsoft PowerPoint 2007 Foundation PowerPoint Foundation provides competency in creating & modifying presentations; using proofing tools; inserting & modifying objects, WordArt, clip art & organization charts; creating and inserting charts and tables; and inserting multimedia elements.  more...

Negotiating for Results Complete - CTC People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.  more...

Gathering and Documenting Requirements with Use Cases Learn state-of-the-art practices for gathering & documenting user requirements based on the use-case approach. Over the course of a case-study project, trainees gain experience facilitating requirements-gathering workshops & creating textual use-case..  more...

OSGi Dynamic Module System for Java - 4 days - UK ...Basics The Challenge of Modularity * The State of the Art in Standard Java * "JAR Hell" * The Failure of J2EE * What Is a Module? OSGi Bundles * Nuts and Bolts: What Does a Bundle Look Like? * Building our First Bundle * Exporting and Importing * Keeping Internals Hidden OSGi Implementations * Overview of Equinox, Knopflerfish and Felix  more...

Creativity Workshop in Carmel November 6 - 9, 2009 The Creativity Workshop will take place in the historic village of Carmel-by-the Sea. This jewel-like town on the Californian Central Coast is home to beautiful sandy beaches, quaint cottages, lovely restaurants, and fine art galleries. The Workshop will take place at Il Fornaio in the Pine Inn, Carmel's oldest hotel. We will meet for 3 hours and will explore ways to  more...

Aperture 101 - An Introduction to Aperture 2 This two-day course starts with the basics of image management and takes you step by step through Aperture's powerful photo-editing, image-retouching, proofing, publishing, and archiving features. Students learn time-saving techniques for sorting, ranking, and organizing images for use in different jobs. Also covered are effective ways to display images for client review, apply metadata, update  more...

3ds Max Design 2010 Fundamentals Autodesk 3ds Max Design is Autodeska s premier design visualization platform. It offers state-of-the-art technology for creating photo-realistic a stilla renderings and desktop animations. While it includes its own tools for 2D and 3D modeling, Autodesk 3ds Max Design can also work with geometry imported from many other applications. Autodesk 3ds Max Design is a robust and powerful program  more...

SoftimageXSI This course provides a thorough introduction to the features of Softimage's XSI system. The session covers a wide variety of concepts and functions of this state of the art non-linear animation tool. Sessions are divided into instructor-led lectures, demonstrations, and hands-on practice modules which stress a creative, problem-solving approach.  more...