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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Evaluating the Performance of Industrial Investments



The Contents, Concepts and Pertinent Issues of the course:
1.) General Concepts for Understanding Business Performance
- Rate of Return on Investment (ROI)
- Operating income
- Minimum acceptable income
- Residual Income
- Product innovation and leadership
- Primary Cost Drivers
- Critical Success Factors
- Corporate Performance Measurement
- Integrating Strategic Planning, Budgeting
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Evaluating the Performance of Industrial Investments
Managerial Facilitation of Value-Added Customer Service Excellence Course


CONTENTS, CONCEPTS AND ISSUES:
1. CONTRIBUTION OF GOOD CUSTOMER SERVICE TO ORGANISATION MISSION & VISION ESTABLISHING GOOD STRATEGY POLICY
- Benchmarking And Good Practice In Customer Care
- Balanced Scorecard
- Internal & External Factors Influencing Client Behaviour
- Client Motivation
- Responsibility Of The Service Provider And Manufacturer
- Value Of Front-Line
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Strategic Management Accounting Incorporating Balanced Score Card


PROGRAMME OBJECTIVES:
Participants gain the insights they need to win in the global marketplace. Key subjects that the seminar addresses include:
- Relevant information for strategic decision making
- Management use of advanced and strategic management accounting information
- Strategic planning for business success
- Cost management and Strategy
- Different Approaches to
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Strategic Management and Strategic Cost Management


PROGRAMME OUTLINE
1. Cost management and Strategy; with a review of key cost concepts
- The use of cost management information
- The issue of 'costing'
- Creating cost-aware organizations
- Review of some key cost concepts
- Product vs. Period costs
- Direct and Indirect Costs
- Cost behaviour: Fixed and Variable Costs
- Problems and Examples
2. Different
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Bank Cost and Budgetary Control


WORKSHOP - PROGRAMME OUTLINE
DAY 1 - Cost management and Strategy; with a Review of Key Cost Concepts
- The use of cost management information
- The issue of 'costing'
- Creating cost-aware organizations
- Review of some key cost concepts
- Product vs. Period costs
- Direct and Indirect Costs
- Cost behaviour: Fixed and Variable Costs
- Problems and Examples
more...
Financial Accounting and Management Accounting


...Benchmarking
- Non-financial performance measures
- The Balanced Scorecard
- Management use of performance measurement
- Summary
* Further discussions
* Test your understanding
* Cases for study groups
* Application
* Problem solving and evaluation
Part Ten: Capital budgeting and business strategy
Module 25: Capital budgeting
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From Meirc Training and Consulting
Achieving Performance Excellence The Balanced Scorecard




By the end of the program, participants will be able to:
Link performance measures to strategic goals and objectives.
Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals.
Evaluate the feasibility of using the Balanced Scorecard in their organization.
Design and implement the approach of a
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HR KPIs Measuring the Effectiveness of Human Resources - Dubai Beirut Abu Dhabi




By the end of the program, participants will be able to:
Define metrics and the role they play in measuring the effectiveness of Human Resources.
Differentiate between hard and soft metrics in human resources.
List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation and benefits,
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The Balanced Scorecard Achieving Performance Excellence - Strategy and Planning
By the end of the program, participants will be able to: Link performance measures to strategic goals and objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the approach of
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Strategic Thinking and Planning - Strategic Thinking and Planning
By the end of the program, participants will be able to: Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an
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Strategic Thinking and Planning - Strategy and Planning
By the end of the program, participants will be able to: Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an
more...
Strategic Thinking and Planning


Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an operating plan.
more...
The Balanced Scorecard Achieving Performance Excellence


Link performance measures to strategic goals and objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the approach of Best-in-Class Benchmarking in their organization.
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From SETTEC
Balanced Scorecards

...the Balanced Scorecard is a framework to help organizations to clarify their vision and strategy and translate them into operational objectives that drive both performance and behavior. It is a management system that uses measurement to provide feedback on internal processes and external outcomes in order to improve strategic performance and operational results. The Balanced Scorecard has
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From Amplios Academy
Corporate Survival 1 Day
This workshop goes well beyond the conventional remedies for managing businesses through the dificulties of econmic downturns. The reason for this design is that this 2009 recession is no ordinary economic downturn. Participants need to understand what is happening, why it has happened and how to remain viable until the upturn comes. It covers the new management tools of Future Scanning, Scenario
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Employee Performance Improvement 1 Day



Training objectives
The purpose of this seminar is to:
> Communicate the concepts of Competency Development (CD)
> Equip the participants with fundamental CD development skills
> Explain how to assess the best approach to CD design and implementation in different organizations
Training method
The training method involves:
> Description of the theory
> Reinforcement of the theory by case
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Balanced Scorecard 2 Days


...e of this seminar is to:
> Communicate the concepts of The Balanced Scorecard (BSC)
> Equip the participants with fundamental BSC development skills
> Explain how to assess the best approach to BSC design and implementation in different organizations
The training covers topics such as:
> The Planning Cycle
> Corporate Strategy Development and Communication
> Strategy Maps
>
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Business Planning Workshop 2 Day



Training objectives
The purpose of this seminar is to:
> Communicate the concepts of Business Planning (BP)
> Equip the participants with fundamental BP development skills
> Explain how to assess the best approach to BP design and implementation in different organizations
Training method
The training method involves:
> Description of the theory
> Reinforcement of the theory by case
more...
Human Resources Scorecard 1 Day



Training objectives
The purpose of this seminar is to:
> Communicate the concepts of the Human Resources Scorecard (HRS)
> Equip the participants with fundamental HRS development skills
> Explain how to assess the best approach to HRS implementation in different organizations
Training method
The training method involves:
> Description of the theory
> Reinforcement of the theory by case
more...
Government KPI Management 2 Day



Training objectives
The purpose of this seminar is to:
> Communicate the benefits, techniques and risks of performance measurement in government
> Equip the participants with fundamental government performance measurement (GPM) skills
> Explain how to link GPM to other techniques such as 360 degree feedback and Balanced Scorecard
Training method
The training method involves:
> Description
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Strategic Planning 2 Day



Training objectives
The purpose of this seminar is to:
> Communicate the importance of Strategic Planning (SP) for corporate survival
> Equip the participants with fundamental SP skills
> Explain how to assess the typical SP skills required by different organizations
Training method
The training method involves:
> Description of the theory
> Reinforcement of the theory by case studies
>
more...
From Bpminstitute.org
Business Information Semantics Rules




Is your enterprise defining a business transformation led by value chain analysis or a balanced scorecard? Are you having trouble finding data to serve as measures? Are you having a problem communicating the transformation details? These are symptoms of a missing business information architecture. Business information architecture is an aspect of business architecture that defines the terms that
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From PCC (Psychology of Culture Change) LLP
SPECS - Setting Psychologically Excellent and Congruent Strategies - Hoshin Kanri





Where tools and techniques stall or run into barriers, often, the advice is to turn to strategic planning development ... however, this often falls foul of the same psychological issues that plague tools and techniques implementation programs and inhibit success.
Understanding the Psychology of change via the PCC 4DC and SPECS program, enables executive and operational leadership teams to
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From IBC Asia (S) Pte Ltd
Advanced Balanced Scorecard 13-14 October 2011 Singapore
Scheduled on 13-14 October 2011 at Singapore, Advanced Balanced Scorecard is designed for people in the private, public and non-profit organizations who have prior knowledge on Balanced Scorecard and those who are responsible for development, implementation, and continuous improvement of scorecard including CEOs, Managing Directors, Vice Presidents, Directors, Strategic Planning, Corporate Affairs
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Building and Implementing The Balanced Scorecard Nine Steps to SuccesTM 2-4 March 2011 Singapore
...duled on 2-4 March 2011 at Singapore, The Introduction to the Balanced Scorecard is a 3-day intensive course introduces participants to the Nine Steps to Success TM Balanced Scorecard development methodology. Participants will learn how to build and implement a balanced scorecard for any commercial, government or non-profit organization with a practical step-by-step approach. This course is the
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From Neoedge Pte Ltd
Beyond Best Practice
NEOEDGE is bringing to you another of our premier course a Beyond Best Practicea to be held in Dubai from 07 to 09 March 2011.
It will be led by Mr Jeremy Hope, one of the worlda s top thought leaders in the field of performance management.
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From 2GC Active Management
An introduction to Balanced Scorecard



...heir existing Performance Management approach or to adopt the Balanced Scorecard approach
Executives who want to be armed with knowledge sufficient to assess consultant vendors of Balanced Scorecard design services
Time-poor managers who need to know what Balanced Scorecard is all about, but not necessarily the detail of how to build one
Come on the seminar to learn more about what Balanced
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Building Best Practice Balanced Scorecards



...sidential course which provides more in-depth coverage of the Balanced Scorecard framework, combined with hands-on practical exposure to the design and development methods 2GC uses in its own work.
It is our firm belief that Balanced Scorecard cannot be taught by traditional chalk and talk lecturing alone. One has to learn by doing . Accordingly, we have a course that comprises both
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From eXample Consulting Group
eXampleCG BALANCED SCORECARD Training and Certification Program




...f Balanced Scorecard Course Completion Certification.
The BALANCED SCORECARD course outline is given below.
Introduction
a Balanced scorecard concept and origin
a Introduction to performance management and measurement
a Definitions
a BSC a Purpose, Drivers and Differentiators
a Sample BSC performance measures
Balanced Scorecard Design
a Develop Strategic Themes and
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From SEED Infotech Ltd.
Workshop on Balanced Scorecard on 18th December 2010
a Business Goals Realization through Balanced Scorecard Deploymenta a
One Day Workshop
Program Introduction
a Mid Size Businesses have the Business Vision and Strategy in place. Still they find it very challenging to achieve the Business Goals over long term. a Business Strategy Executiona is the most critical element in the Business Growth Journey.
a a Balanced Scorecard
more...
From Xpert International
Training and Consultancy on ISO 9001 ISO 14001 OHSAS 18001 ISO 22000 ISO 27001 ISO 28001 RoHS ANSIESD S2020 SSQA Lean Six Sigma
Key Benefits you will enjoy with our service:
1. Customized management system in synergy with your organizational culture
2. Customized training programs to ensure training effectiveness and full competence of your personnel.
3. Implement a very simple yet effective and efficient management system.
4. You get ISO-certified in 5 - 6 months!
Consultancy and Training in the areas of:
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From IIR Middle East
HR Scorecard
The HR Scorecard is an innovative and interactive course aimed at strategic HR professionals interested in gaining a thorough understanding of the HR scorecard and its successful implementation.
Top 3 Learning Benefits:
1. Discover how to use a proven methodology, the HR Scorecard, to create and strengthen HRa s strategic role, and to ensure HR is making a valuable contribution to the
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From YouSucceed
Behavioural Performance Enhancement Training of Employees
YouSucceed is the one and only training organisation based out of BBSR to provide complete training solution to it's clients. At YouSucceed we conduct TNA (Training needs analysis) to Post training assessment in order to ensure that necessary skill gaps are identified and covered in a structured manner.
Our trainers combined have more than 2000+ hrs of training experience across various
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From Ainapur Institute of Management
Executive Competency Development Programme on Integrating BALANCED SCORE CARD With Strategy for Performance Management
Organised by :
School of Management Studies, JNTU Hyderabad
&
Ainapur Institute of Management
Course Contents/ Topics
1. Attributes of Mission, Vision and Values
2. Exercise on MVV
3. Strategy Planning & SWOT Analysis
4. Exercise on Strategy Formulation
5. What & Why of PMS
6. What & Why of BSC
7. Strategy Maps
8. Exercise on Building Strategy Map
9. Translating Strategy into
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From Mega Yield Management Consultancy
List of training programs
1. 8D Problem Solving
2. 7QC Tools
3. 8 Wastes a Identification and Elimination
4. Advance Lean Manufacturing a TPS Way
5. Balanced Scorecard
6. Best Manufacturing Practices For Shopfloor Improvement
7. Change Management
8. Cheese Experience
9. Conflict Management
10. Creative Problem Solving & Decision Making
11. Cycle Time Management
12. Effective People Management
13. Effective
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From Ainapur Institute of Management
Implementing Strategic PMS-A BSC Way
...the Balanced Scorecard as a best practice
a Present the benefits of the Balanced Scorecard
a Understand Balancing the Strategy in BSC Perspectives
a Translating Strategy into Operational Language
a Step by Step approach to Implement Balanced Scorecard Concept
a Structure to Align Processes and People to Strategy
a Gap Analysis Process to Stretch the Targets and
a Linkage of
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From Indonesian HR Professional (IHRP) Society
Developing Effective HR Balanced Scorecard


Virtually every organization identifies their staff as their most important asset. Organizations recognize that human capital is the foundation of their value creation - various studies have shown that up to 85 percent of an organizationa s value is based on intangible assets. Yet the asset that is most important is often the least understood, least prone to measurement, and, hence, least
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From Mina Resources Sdn Bhd
ACHIEVING BREAKTHROUGH PERFORMANCE THROUGH KEY PERFORMANCE INDICATORS KPIs KEY RESULT INDICATORS KRIs
Performance of organization and its people is the key concern of all organizations and one of the best way to achieve performance is to manage it. Managing performance requires a systematic approach. Key Performance Indicator (KPI) is a very important management tool for managing performance. It is important that the KPIs are understood, formulated and implemented in such a manner that the
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From Ainapur Institute of Management
Balanced Scorecard Training and Consultancy Services
Introduction:
Good Strategies, but NO RESULTS. Organisations are failing to get the best out of their Strategies because of failures in a Strategy Deploymenta and a Alignment of Processes and People with Strategiesa .
1. Is your Strategy Balanced?
2. Do you have a Strategy Map, which tells Strategy Story?
3. Is your Vision and Strategy translated into operational terms?
4. Are your
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From Regal Solutions International
Understanding and Setting Departmental Specific KPIs and the BSC



Having Effective Key Performance Indicators (KPIs) and a Balanced Scorecard (BSC) for your organization can help management define, measure and provide a supportive role in maximizing resource utilization to achieve goals. Appropriate KPIs help set and guide people within the organization to focus on activities that add value and at the same time provide management a tool to control the results of
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