From Serebra Learning Corporation
Preparing Presentations 


Learn how to prepare for presentations successfully
Giving presentations is one of the most daunting and unpopular tasks we face. Experienced managers and even experienced speakers often dread the prospect of speaking in public. For most of us, giving presentations does not come naturally. The key to successful presentations lies with effective
PREPARATION. Being well prepared maximises your
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JDBC Application Development Part 1: Introduction and Architecture 
This first course in the series provides the foundation for the rest of the course series. It introduces learners to the
JDBC API and explains how it is used to access any database from
Java. It also covers the basics of working with relational database systems, how to use
JDBC to design multi-tier database applications, and an overview of the major steps in the JDBC program.
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Field Sales Foundations 
...iness resource. Field
Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer perceptions, premises for choosing the field sales approach, how it compares with a purely product-focused approach, and the planning, implementation, and closing steps for superior field sales performance. The course also gives you
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Discovering What Your Customers Want 
...sful customer satisfaction system, you have to begin with the basics. When customer satisfaction programs begin with a survey, and not a plan, the result is frequently customer dissatisfaction. To overcome this risk, you must begin by developing a customer satisfaction system before you develop the survey. In this course, you'll explore the bottom-line payoffs for building customer
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The Basics of Listening 
Do you sometimes feel like you are not getting the whole message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication
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Introduction to Economics Products and Markets 
Having covered the basics of markets and consumers, learners can now examine the relationships between producers and the markets in which they sell in this course
Products and
Markets . Learners discover what drives short and long-run costs as well as what makes markets competitive. Different market types and producer theory are also explained. This course is aimed at
Managers,
Directors, and
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Accounting Fundamentals 
How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting
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Accrual Accounting Procedures 
It's the end of the fiscal year and all transactions must be accounted for. But there are some transactions that aren't complete, such as paying interest or delivering services. Do you record them or ignore them? The accrual basis of accounting is guided by the principle that says the revenue earned by a business must match all the expenses incurred to generate that revenue. This course will
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Accounting Systems and Closing Activities 
Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every
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Accounting for Cash Control 
Businesses operate on cash and strive to earn it. Cash can be defined as dollars and coins, checks, vouchers, and money orders. Accounting procedures are established to ensure that cash receipts and cash disbursements are protected. This course explores the accounting methods for internal control of cash such as petty cash, bank reconciliation, and payroll. Understanding the processing, recording,
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Accounting for Merchandising Businesses 
A merchandising business is a business that buys goods and sells them for profit. Merchandising businesses, which include wholesalers and retailers, typically handle inventory, therefore accounting procedures exist to record the cost of goods sold or not sold. This course will provide practical information about maintaining accounts and generating financial statements specifically for
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Accounting for Partnerships 
Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the
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Accounting for Corporations 
Did you know that basic accounting transactions for corporations are different than other types of business organizations? Do you need to learn more about the basic accounting principles of corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the
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Analyzing Cash Flow Statements 
Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement
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Master Budgets 
Will you be able to expand? Will you be able to afford that new piece of equipment? What kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master
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Six Sigma Reducing Variation to Improve Quality 
What, do you expect everything to be perfect? How would you respond if one of your employees said that to you? You might consider saying, "
Well, yes " In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of
Six Sigma. "
Variation," or deviation from what the customer wants, may be inherent in the business world, yet by
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Web Design Basics 
...se is meant for
Web site designers who want to understand the basics of creating professional Web pages. The course describes the basics required for Web design, such as planning of sites, pages, and content. In content designing, it describes the issues involved in creating well-written Web pages, and effective graphics. It also describes other design issues apart from site content, such as
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Graphic Design Primer 
This
WestNet e-Learning module explores the basics of graphic design, including color theory, readability, page layout, and composition as they relate to
Web design.
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Macromedia Captivate 1 0 Developing Movies 
This course is the second in a three-part series that focuses on the adding of components while creating
Captivate movies. This course also introduces the user to the basics of customizing a Captivate movie. This series is targeted at beginning and intermediate level users of Captivate for creating and deploying simulations or demonstrations.
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Software Project Management 
...management of software systems and who want to understand the basics of software project management. The course provides an introduction to the basic concepts of software project management. It examines the various models and activities related to cost estimation, project monitoring, project scheduling, and personnel planning. It also describes various approaches to software quality assurance,
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UNIX Editing Printing and Text Formatting 
...the basics of editing, printing and formatting
UNIX text files. The course concentrates on the vi editor and nroff programs. The course covers the features and capabilities of the vi editor and introduces the student to the editor's features, navigation, editing commands techniques, as well as the screen related editor options. It also introduces the following tasks; opening a file,
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UNIX System Administration 
...the basics of administering a
UNIX operating system. It includes instruction on adding and removing users, backing up the file system, managing the file system, and manipulating the run-time environment. The course introduces the concept of system administration. It describes the duties of the system administrator, introduces the superuser and discusses how an administrator accesses the system,
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Introduction to UNIX 
...the basics of using a
UNIX operating system, including logging in, using simple commands, and creating files. It also addresses several useful electronic communication programs available on a UNIX operating system. The course begins with an introduction to the features and capabilities of a UNIX operating system. It introduces the student to the system's main components and to the way they
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Large Systems Overview II 


This course continues with the basics learned in
Large Systems Overview I, and expands to further explain the world of large
IBM and compatible computer systems. It covers such areas of interest as data communications and networks, client/server architecture, and the
Internet and intranets. Anyone interested in data processing basics.
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CICS ESA Concepts 
...the basics of the
Customer Information Control System (
CICS). It focuses on the single-system environment but also discusses
CICSplex and other CICS intercommunication facilities. CICS is
IBM's general purpose online transaction processing (
OLTP) software, which is used by many organizations to handle transaction processing needs.Some topics discussed in this course are online versus batch
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WAN Fundamentals 
This course explains the emerging
WAN internetworking technologies. It also covers the basics of data communication, digital data services. This course is designed for technical managers, help desk/support personnel and professionals who require an understanding of WAN,
MAN, internetworking, digital data services, and advanced data communications.
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The Basics of Novell NetWare 
This
WestNet e-Learning module outlines server and client environments, compares
NetWare 5.1 services to previous versions of NetWare, looks at
NDS and its management tools, and presents an overview of NetWare protocol stacks.
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Basics of Telecommunications 
...The
Basics of
Telecommunications WBT is meant for professionals whose responsibilities include design, management, or operation of telecommunications systems and who want to understand the basics of telecommunications. The course provides an introduction to the fundamental techniques and technologies used in the emerging and expanding field of telecommunications. It explores the history and
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WordPerfect Office 11 - QuattroPro 11 
...ncept of notebooks and related worksheets. It also covers the basics of data entry, editing, and how to select data. Mathematical and logical functions as well as basic formatting principles are also covered. Finally, the learner explores print options available within
Quattro Pro. End-users, home users. Course
Overview The Quattro Pro 11 course introduces the concept of notebooks and related
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Microsoft Works Suite 2005 - Creating Documents 
...e
Microsoft Works Suite 2005 software. It will also cover the basics of document creation such as creating and saving a document as well as editing, formatting, moving, and aligning text in a document. This course will also cover various options to enhance a document. A home computer user with basic to intermediate skills who wants to use a personal computer competently and as a productivity
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Win2000 Professional for End-Users Basic Getting Started 
...the basics of
Windows 2000 Professional. It also covers the basic components of the
Windows 2000 desktop and the functions of these components. This course details how to work with
Paint, play a video clip, play a music CD, and play sound. It includes topics on opening, editing, modifying, and formatting text using
WordPad. In addition, this course explains how to save, print, close, maximize,
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Microsoft Works Suite 2005 - Creating Spreadsheets 
...the basics of
Works Spreadsheet including spreadsheet essentials such as the interface, templates, and
Help options. It will also include working with formulas and functions in a spreadsheet as well as how to perform common tasks such as copying, pasting, and printing. A home computer user with basic to intermediate skills and wants to use a personal computer competently and as a productivity
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Getting Started with Project 2002 
To discuss the basics of project management and to introduce
Project 2002 as a project management tool
Business managers, planners, and team members who want to track and manage project tasks, costs, and resources; candidates for
MOUS certification; anyone wishing to gain a basic understanding of Project 2002; end users seeking competence in Project 2002
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Migrating to Lotus Notes R5 
...Lotus
Notes Versions 4.x or lower to learn and understand the basics of
Lotus Notes Release 5. The look and feel of
Notes changed significantly with
Release 5, and this course is designed to help users understand new features so that they can become productive more quickly. It should be noted, however, that all features Notes users are accustomed to are still in the product; in some cases they
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Secure E-mail 
This is a basic course that teaches the importance of using and implementing e-mail security. The topics in this course cover the basics of e-mail security, encrypting e-mails, and digital signatures. The course is intended for new users with basic PC and e-mailing skills.
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Macromedia FreeHand MX Part 1 
This course introduces the basics of
Macromedia FreeHand MX. The learner is taught how to create a document and how to use drawing tools to create graphics. The learner is also introduced to paths and how to edit them. Home-users, end-users. Windows experience is helpful.
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Adobe Acrobat 7 0 Pro Beyond the Basics 
This course will teach the learner to create interactive
PDF forms and prepare PDF documents for professional print production. The learner will design a form by using elements in
Adobe Acrobat such as images, text objects, buttons, and guidelines. The course also instructs the learner to preview a form before hosting it on a
Web site to ensure that it looks the way it was designed. This course is
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Adobe GoLive CS2 Web Page Layout 
...the basics of entering text on an
HTML page, formatting the text, and creating style sheets to maintain consistency across
Web pages. You will learn how to create tables and add text and images to them. You will also learn about properties of images for the Web and how to modify these properties. The audience consists of Web designers and developers involved with the creation and management of
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Adobe Illustrator CS2 Beyond the Basics 
This course teaches advanced effects used for illustrations, printing illustrations, and creating
Web files of illustrations in
Adobe Illustrator CS2. The topics in this course cover transformation tools, filters and effects, printing options, and exporting illustrations onto the Web. The course is intended for the basic end user who wishes to use Adobe Illustrator CS2 to construct vector
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Adobe InDesign CS2 Beyond the Basics 
This course teaches concepts related to creating multipage documents and using master pages. In this course, you will learn how to add pages to a document, organize pages in a document, and create and apply master pages. You will also learn how to combine documents into a book and to create
Table of
Contents (
TOCs) and indexes. In addition, you will learn how to preflight and package a document,
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Safety and Health - Bloodborne Pathogens 
This course covers the basics of identifying and protecting against bloodborne diseases. It explains the need to have an exposure control plan and details the actions that should be taken if exposure has occurred.
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Lotus Notes 6 - Moving to IBM Lotus Notes 6 
...oduces the
Lotus Notes 6 environment and capabilities and the basics of
Notes navigation using bookmarks and other navigation tools. The learner is given instruction in the establishment of their mail environment including such procedures as setting up a filing system for incoming messages customizing outgoing messages and managing the
Address book. They are also given instruction in creating
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System Administration Fundamentals Part 1 
This is the first course of five that teaches
11i System Administrators the concepts and fundamentals of their role. The basics of managing application security are covered in the first unit: creating users customizing responsibilities and managing menus and forms. The second unit of the course covers the management of requests request groups and request sets.
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Building Cisco Remote Access Networks Part 1 
This is the first in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (
BCRAN) v2.0 exam. The course starts with coverage of the basics of
WAN technologies and components. The areas then covered are: security in expanding networks the configuration of asynchronous connections and controlling network access through
PPP.
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OS/390 CICS/ESA Concepts 
...the basics of the
Customer Information Control System (
CICS). It focuses on the single-system environment but also discusses
CICSplex and other CICS intercommunication facilities. CICS is
IBM's general purpose online transaction processing (
OLTP) software, which is used by many organizations to handle transaction processing needs. Some topics discussed in this course are online versus batch
more...
CICS/ESA Concepts 


...the basics of the
Customer Information Control System (
CICS). It focuses on the single-system environment but also discusses
CICSplex and other CICS intercommunication facilities. CICS is
IBM's general purpose online transaction processing (
OLTP) software which is used by many organizations to handle transaction processing needs.Some topics discussed in this course are online versus batch
more...
Microsoft PowerPoint 2002 Proficient User 


This course presents the learner with the skills to become proficient at
Microsoft PowerPoint 2002. This course guides the learner through the basics of
PowerPoint presentations with the emphasis on learning by doing. Learners will be presented with topics such as creating and modifying presentations. The course will also cover adding graphics to presentations and preparing a slide show of the
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Server+ Certification Part 1: Installation and Configuration 


The is first course in a four part series on
CompTIA's
Server+ certification. This course presents students with guidelines for conducting pre-installation planning activities. They will also learn how to install hardware using
ESD best practices, the basics of server configuration and the features of the different operating systems. It also covers the load placed on a server when you run
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XML Programming Part 1: Components and Style Sheets 
This first course in the series will teach learners why
XML is useful for developing
Web and enterprise applications and the basics about how to write XML well-formed documents. It will cover the history of XML the features and benefits of XML writing XML documents and using style sheets including
Cascading Style Sheets (
CSS) and the Extensible Style Language (XSL). This course will provide the
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Microsoft PowerPoint 2002 Proficient User 
This course presents the learner with the skills to become proficient at
Microsoft PowerPoint 2002. This course guides the learner through the basics of
PowerPoint presentations with the emphasis on learning by doing. Learners will be presented with topics such as creating and modifying presentations. The course will also cover adding graphics to presentations and preparing a slide show of the
more...