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The Processes Training Seminars and Classes
From Serebra Learning Corporation
The Professional Teller: Working with Money
   The Professional Teller: Working with Money offers the student an overview of the various features of money, the different forms of currency, and how money is packaged. The program also covers how to handle money by using the processes for paying and receiving cash. In addition, the program instructs the student how to organize and secure a drawer, as well as how to distinguish between real and more...ITIL The Service Desk and Incident Management
Organizations that provide IT services to internal or external customers need to provide excellent services to increase the quality of, and the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction. The delivery and support of IT services more...ITIL Service Level and Capacity Management
IT service can be a balancing act. For example, organizations must achieve and maintain a balance between the quality of IT service given and received in a manner that is both customer focused and cost effective. Simultaneously, organizations need to provide the required capacity for data processing and storage, at the right time and in a cost effective way. The delivery and support of IT services more...ITIL Problem and Change Management
Every information technology (IT) system suffers unexpected problems and errors. These unexpected interruptions can be extremely costly in terms of lost productivity and lost customer satisfaction. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve more...ITIL Continuity and Availability Management
American businesses have had to face many disasters since the onset of the new millennium. There have been fires, hurricanes, tornadoes, floods, large-scale power outages, terrorist attacks, and damaging computer viruses, just to name a few. As businesses become more dependent on IT services, disasters such as these can disable or even ruin companies in the blink of an eye. The delivery and more...ITIL Financial and Security Management
IT organizations face numerous challenges every day. Two of the biggest challenges are to become and stay profitable and to protect their systems from unauthorized access. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help IT organizations set up rigorous processes to aid in their efforts to become and remain solvent and to more...The Inbound Call Center
...he effect of environmental factors on productivity; apply the processes to turn the phone answering service into a business center; understand the value of linking with the rest of the organization; and employ methods to give customers the service they want. Becoming a successful call center manager is not an easy task. This series is targeted specifically for call center managers, but would more...Managing the Quality of the Customer Support Service Center
...ognize and prevent future incidents. This course examines the processes involved in incident management and how a support center can use them to best effect. The course introduces the concepts behind incident management, demonstrates how to deal with and close incidents correctly, and teaches how to apply Service Level Agreement terms and Quality Assurance principles. The course helps to more...Budgeting and Controlling Costs
...resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and Cost Control processes. more...Communications Planning and Information Distribution
...ccess of the project. Project managers need to understand the processes of Project Communications Management, and how those processes help promote success and resolve differences among project stakeholders. Project managers need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, project managers are responsible for distributing information to more...The Execution Process Group
Once you have completed initiating and planning for your program, it is time to take the steps necessary to execute the program. The Executing process group is concerned with following established policies and plans to ensure effective benefits and stakeholder management, as well as program governance. Management of this process is complex involving costing, quality assurance, and scheduling, more...Monitoring Controlling and Closing Programs
...is course is designed to help program managers understand the processes that support the Monitoring and Controlling and Closing process groups.This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, published by the Project Management Institute (PMI ), Inc., 2004. Copyright and all rights reserved. Material from this publication has been more...Program Management Processes and the Initiating Process Group
...r program management. These processes are very similar to the processes you can find in the PMBOK Guide Third edition; however, they are intended to deal with issues between projects and to offer a coordinated effort to ensure program benefits.This course is designed to help program managers describe the processes that support the program management life cycle themes. It also explains the more...Introduction to Program Management
...anaging multiple programs? When in a program environment, the processes differ from traditional project management. This course explains the key terms and themes of program management. It also introduces theories that are recognized as successful methods of managing programs.This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, more...Managing the Expert Understanding Experts
Managing the Expert: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. The target audience for this series is managers, directors, and project leaders. more...Managing the Expert Developing a Successful Environment
Managing the Expert: Developing a Successful Environment explains management strategies, incentive programs, and the challenges of maximizing experts' creative potential. It identifies the processes for designing and implementing expert-appropriate incentive programs, managing renegade creativity, and managing barriers to expert creativity. The target audience for this series is managers, more...Strategic Approaches to Workforce Planning and Employment HRCI SPHR
...he right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and objectives. This course prepares learners interested in the Human Resource Certification Institute (HRCI) Senior Professional in Human Resources more...Organizational Goals and Objectives
...satisfaction. This course provides an overview of each of the processes necessary to base your Six Sigma effort on solid ground. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title, and interest in Six Sigma belongs to Motorola. Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their more...Processes for Quality Products and Services
...ourse examines how one can apply the ISO standards to all the processes required to produce a product or service. The Product Realization clauses emphasize that quality objectives be established, documented, measured, and periodically reviewed. Measurement and verification that customer requirements are met and that the process continually improves based upon documented feedback are also more...Principles of Marketing Writing a Marketing Plan
Principles of Marketing: Writing a Marketing Plan offers the student an overview of the elements of a marketing plan, covers the processes used to develop marketing objectives and strategies, and covers how to create a marketing plan. The program also details how to write, present, execute, and evaluate a marketing plan. Managers, supervisors, and executives who can influence the marketing and more...Windows Server 2003 Planning a Security Infrastructure
To outline the processes and considerations for the planning the public key infrastructure and securing network data Systems engineers, systems analysts, IT consultants, and support professionals tasked with planning and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) program more...Windows Server 2003 Planning Server Roles and Server Security
To outline the processes and considerations for planning server roles and server security Systems engineers, systems analysts, IT consultants, and support professionals tasked with planning and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) program more...HDI Help Desk Analyst Help Desk Processes
...the processes involved in a Support Center. It covers the key concepts related to managing processes including incident management, problem management, change management, knowledge management, quality management, security management, and business continuance management. This course also covers service metrics and service measures such as conducting and distributing surveys. In addition, this more...LAN and WAN Protocols
This WestNet e-Learning module explores local area network (LAN) and wide area network (WAN) protocols and how they are used to get information into the node so it can, in turn, be delivered to the processes at the higher layers. more...Cisco BSCI 3 0 Configuring EIGRP
To enable you to describe the processes of EIGRP implementation, route selection, and configuration verification in diverse, large-scale networks Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing more...Cisco BSCI 3 0 Manipulating Routing Updates
...the processes of manipulating routing updates using multiple IP routing protocols, configuring and verifying route distribution, controlling routing update traffic, and implementing and configuring DHCP, one of Cisco's advanced IOS features Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, more...Cisco BSCI 3 0 Implementing Multicast
To enable you to describe the processes of Multicast implementation and verification, the IGMPv2 and IGMPv3 protocols, and Multicast routing protocols Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing more...Cisco BSCI 3 0 BGP for Enterprise ISP Connectivity
To enable you to describe BGP concepts and terminology, and the processes of BGP implementation for enterprise ISP connectivity Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing network environments more...Performing and Managing Backups in Oracle 10g
To outline the processes and considerations for using RMAN to perform and monitor backups Oracle database administrators and database operators more...Advanced Database Recovery and Repair in Oracle 10g
To outline the processes for recovering non-critical files, performing incomplete recoveries, and repairing corrupted components of databases Oracle database administrators and database operators more...Optimizing Database Performance in Oracle 10g
To outline the processes and considerations for optimizing an Oracle database using alerts, trace files, and advisors Oracle database administrators and database operators more...Managing Storage and System Resources in Oracle 10g
To outline the processes and considerations for using the Automatic Storage Management and Database Resource Manager features Oracle database administrators and database operators more...Using the Scheduler to Automate Tasks in Oracle 10g
To outline the processes and considerations for using the Scheduler tool Oracle database administrators and database operators more...Using Advanced Features in Oracle 10g
To outline the processes and considerations for using the advanced features of Oracle Database 10g Oracle database administrators and database operators more...SAP R 3 4 6 CO Cost Center Accounting Periodical Allocation and Reports
...er Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered, posted and reversed. Furthermore, it looks at reporting in Cost Center Accounting, and shows you to use and configure reports to suit your individual needs. The following audiences are targeted: All more...ECDL ICDL 4 Module 5 Database - Basic Access 2003 Tables
...the processes for creating and modifying tables. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using Microsoft Access 2003; end more...ECDL ICDL 4 Module 5 Database - Basic Access 2003 Forms
...the processes for creating and modifying forms. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using Microsoft Access 2003; end more...ECDL ICDL 4 Module 5 Database - Access 2003 Queries and Reports
...the processes for creating and modifying queries and reports. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using Microsoft more...Project Management - Project Scope Management
In Project Management - Project Scope Management you will learn about the constituent processes of Scope Management the processes to develop a scope management plan and the techniques to analyze scope definition. You will also learn the importance of a Work Breakdown Structure (WBS) including concepts design procedures and the outputs resulting from the WBS creation process. Finally you will more...Server Installation
This e-Learning module discusses the processes of installing a new server and upgrading an existing system as well as system requirements and preinstallation planning considerations. more...Managing Change: The Change Process
In a Managing Change: The Change Processa you will learn why change is important and what benefits it offers. You will learn why developing a change vision is important as well as the steps you can take to develop one. In addition you will learn what guidelines you can follow to communicate a change vision to your employees. By learning the four steps of the change process you will be able to more...Managing Finances using Money 2002
...ating a Money file and managing accounts. It also details the processes involved in maintaining transaction details and creating and scheduling bills and checks. It provides users with information about various Money tools used to manage investments and taxes. In addition to this the course describes the details regarding the steps required for building a realistic budget in order to reduce more...SQL Server 7.0 Management Part I
...ive view of the database development process by outlining the processes of creating the database managing elements and data and building retrieval features. Students begin with an overview of elemental database objectives. The student learns to use Transact-SQL commands SQL Server 7.0 Wizards and SQL Server 7.0 Managers to manage database contents schema and performance. This course is written more...Introduction to Data Warehousing
This course presents an introduction to Data Warehousing. Beginning with the basic concepts of data warehousing this course helps you understand the processes involved in and the architecture of data warehousing. The tools involved in analyzing the warehouse data will also be covered. Finally you'll learn about the Oracle data warehouse. more...Brand Management: Developing a Brand Strategy
Brand Management: Developing a Brand Strategy gives you information on building defending and developing brand equity as well as introducing new brands. The program also explains the processes for developing secondary and sub-brands. Additionally the program provides you with guidelines for building brand extensions and releasing a brand internationally. By applying the information in this more...Consulting Skills: The Consulting Process
Consulting Skills: The Consulting Process explains your responsibilities throughout the seven-step consulting process. It identifies the processes for selecting a problem resolution implementing the solution and closing the consulting contract. more...Consulting Skills: Serving as an Internal Consultant
Consulting Skills: Serving as an Internal Consultant explains consulting roles and the skills required to succeed as an internal consultant. It identifies the processes for resolving conflict making ethical decisions and overcoming resistance to change as an internal consultant. more...SAP R/3 CO: Cost Center Accounting Periodical Allocation and Reports
The Computer Based Training course (CBT) SAP R/3 CO Cost Center Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered posted and reversed. Furthermore it looks at reporting in Cost Center Accounting and shows you to use and configure reports to suit your more...Working with Fireworks 4
The Working with Macromedia Fireworks 4 WBT is the first course in the Fireworks 4 curriculum. This course acquaints users with the features and components of Fireworks 4 and discusses the tools and preferences in Fireworks that facilitate Web graphics development. It also provides information about the processes involved in creating and modifying bitmap and vector graphics. Additionally this more...
From 123-CBT Computer Based Training
Oracle9i Performance Tuning Architecture Strategy
 ...used to administer resource consumer groups. o Identify the processes implemented by resource plans and resource plan directives. o Identify the measures that can be taken to tune memory performance. o Identify the I/O tuning areas that can improve overall system performance. o Identify the CPU tuning practices that can improve overall system performance. Audience This intended more...Oracle9i Database Admin Manage Storage Structures
...oses and the types of rollback segments. • Explain the processes that rollback segments follow for transactions. • Plan, create, and acquire rollback segments. • Modify and remove rollback segments. • Retrieve rollback segment information from the data dictionary. • Describe the solutions to rollback segment problems. • Explain the concepts of automatic more...Oracle9i Database Admin Manage an Instance
...se files. • Identify the connection procedures and the processes generated during database connection. • Identify the stages in processing a query and the memory structures used in query processing. • Identify the steps of DML processing and the memory structures involved in DML processing. • Identify the uses of SCN and the features of a process commit. • more...Oracle PL SQL Database Programming
...oping Program Units Duration: 1 - 2 Hour(s) Select the processes involved in creating a stored procedure and a stored function using SQL*Plus. Identify the effects of storing code separately on the server and on the client. Perform the steps required to create a stored procedure using SQL*Plus. Perform the steps required to create a stored function using SQL*Plus. Match runtime more...GroupWise 5 5 Admin Part 2--Clients Post Offices
...entify the attributes of the OFFILES directory. Identify the processes that move message components to the message store. Sequence the steps used to move items between the input and output queues. Identify the priority subdirectories within the WPCSIN and WPCSOUT directories. Identify the benefits of the guardian database. Match the access method to its determinant. Identify the effects more...Windows NT Server 4 0 Troubleshooting in the Enterprise
...ation about a local machine.
Identify the functions of the processes in every boot phase and troubleshoot through system files.
Match the stop screen sections and parameters with their contents and use various debugging utilities.
Identify types of startup errors and troubleshoot disk related and configuration problems.
Troubleshot RAS problems, resource access and permission more...Windows NT Server 4 0 Network Analysis and Optimization - Part 2
...rver Network Traffic
Duration: 2 - 3 Hour(s)
Match the processes that generate server-to-server traffic on the Windows NT 4.0 network with their uses.
Sequence the frames generated during the different phases of the Account synchronization process.
Sequence the steps in which the Accounts database of the backup domain controller is updated.
Sequence the steps in which the trusting more...Windows NT Server 4 0 Network Analysis and Optimization - Part 1
... a specified time limit using the DHCP manager.
Identify the processes that generate network traffic in a WINS client-to-server interaction.
Identify the frames generated in the name registration and renewal process.
Identify the frames generated in the name resolution process.
Identify the frames generated in the name release process.
Configure the renewal interval of WINS clients to a more...Wndows NT Server 4 0 Enterprise Curriculum
Course Overview This course series will help individuals prepare for certification exam 70-068. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - more...Exchange Server 5 5 Design Implementation - Part 6
...multiple-site environments.
L earn To:
Identify the processes and components of the Connector for Lotus Notes.
Configure and manage Connector for Lotus cc:Mail.
Identify the functionality of a Microsoft Mail Connector.
Configure the Microsoft Mail Connector.
Implement directory synchronization and manage Microsoft Schedule+ Free/Busy Connector.
C ontent Emphasis more...Exchange Server 5 5 Design Implementation - Part 3
... functions of Knowledge Consistency Checker (KCC).
Match the processes that manage Directory Replication between sites with their importance.
Sequence the order of events during the configuration of Directory Replication between three sites.
Identify the reasons to force Directory Replication from a specific inbound site.
Unit 4: Public Folders Replication
Duration: 2 Hour(s)
more...Brand Management Developing a Brand Strategy
...well as introducing new brands. The program also explains the processes for developing secondary and sub-brands. Additionally, the program provides you with guidelines for building brand extensions and releasing a brand internationally. By applying the information in this program, you will be able to create a secondary or sub-brand, identify reasons new products might fail, and launch a brand more...Consulting Skills The Consulting Process
...roughout the seven-step consulting process. It identifies the processes for selecting a problem resolution, implementing the solution, and closing the consulting contract. Learn To Identify the steps for creating an outline of need. Follow the process for choosing a problem resolution. Identify the steps for more...Consulting Skills Serving as an Internal Consultant
...uired to succeed as an internal consultant. It identifies the processes for resolving conflict, making ethical decisions, and overcoming resistance to change as an internal consultant. Learn To Identify the advantages of internal consultants. Follow the steps for selling your skills to an internal client. more...Oracle 11i10 Project Foundation Fundamentals Part 5
...Foundation Fundamentals: Part 5 introduces the learner to the processes involved in setting up project templates and tasks in Oracle Projects. The course also introduces the concept of extending project functionality and project lifecycles.
Learn To:
Identify features of a project template.
Identify the steps to define a project template.
Identify the uses of different Quick Entry more...Process and Function Modeling
...n minimizing the number of functions in a group.
Arrange the processes created in the process models into logical groupings in the function hierarchy diagram.
Identify functions that satisfy the conditions of an elementary business function.
Identify documentation that can be recorded about the function.
Unit 5: Cross Referencing the Models
Duration: 1 Hour(s)
Identify the purpose more...Introduction to Data Warehousing
...pts of data warehousing, this course helps you understand the processes involved in and the architecture of data warehousing. The tools involved in analyzing the warehouse data will also be covered. Finally, you'll learn about the Oracle data warehouse.
L earn To:
Identify the basic concepts and terminology of data warehousing.
Identify the different processes and tasks involved in more...Oracle 11i10 Project Foundation Fundamentals Part 3
...Foundation Fundamentals: Part 3 introduces the learner to the processes involved in defining resources and roles in Oracle Projects. Additionally, the course covers features of setting the project and organization security.
Learn To:
Identify features of components used to define resources in Oracle Projects.
Identify the steps to define jobs.
Identify the steps to define a more...Oracle 11i e-Business Suite Essentials for Implementers Part 1
... Oracle 11i e-Business Suite with their features.
Match the processes in the Oracle 11i e-Business Suite with their features.
Identify basic business needs supported by the Multi-Org enhancements to Oracle Applications.
Match organization types supported in the Multi-Org model with their descriptions.
Identify features of the Multi-Org security model.
Identify features of the more...Oracle 11i10 Order to Cash Lifecycle Key Components
...cle 11i Order to Cash solution.
Learn To:
Match the processes involved in the Order to Cash lifecycle with their descriptions.
Match the multiple fulfillment models of Order Management (OM) with their descriptions.
Identify key concepts in the Order Management (OM) process.
Identify features of Enterprise Structure.
Identify features of Units of Measure (UOMs).
Create a Unit more...Commerce Server 2000 Design Impl Part 1 Intro
...es of a business-to-consumer (B2C) Web site. o Identify the processes of the site management cycle. o Identify features of Commerce Server 2000. Audience The intended audience for this course includes Professional Web Developers. These developers will have experience creating Web sites by using Active Server Pages (ASP), Visual Basic Scripting Edition or JavaScript, data connectivity, more...SAP R 3 4 6 CO Cost Center Acct Periodical Allocation Reports
...er Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered, posted and reversed. Furthermore, it looks at reporting in Cost Center Accounting, and shows you to use and configure reports to suit your individual needs. Learn To: o Getting Started with SAP more...Customer Relationship Mgt Implementing CRM
Customer Relationship Management: Implementing CRM introduces the student to the goals of CRM, the costs of CRM, and ways to modify operations costs to become customer focused. The program also details CRM pre-implementation strategies, the CRM implementation process, and tactics used to test CRM. Learn To Identify ways to achieve CRM goals and focus on customers. more...Employee Performance Providing Feedback
...e the benefits providing constructive feedback. Unit 2: The Processes for Providing Feedback (0.5 - 1 hour) Provide feedback to teams in an appropriate manner. Follow the process for providing positive feedback. Follow the process for providing constructive feedback. Monitor an individual's more...Managing the Expert Understanding Experts
...reers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. Learn To Assess an expert's skills. Identify the most appropriate method for recruiting an expert in a given situation. Help an more...Managing the Expert Developing a Successful Environment
... of maximizing experts' creative potential. It identifies the processes for designing and implementing expert-appropriate incentive programs, managing renegade creativity, and managing barriers to expert creativity. Learn To Provide feedback during a performance evaluation. Follow the guidelines for preventing resistance to change. more...Managing Change Implementing the Change Process
...gh change in a controlled, logical manner. You will learn the processes you must follow to analyze a situation, prepare a plan for change, implement action, and monitor the progress of a change. Learn To Develop a change vision. Prepare a plan for change. Analyze a change situation. more...Project Management Project Scope Management
...earn about the constituent processes of Scope Management, the processes to develop a scope management plan, and the techniques to analyze scope definition. You will also learn the importance of a Work Breakdown Structure (WBS), including concepts, design procedures, and the outputs resulting from the WBS creation process. Finally, you will learn how to verify and control the scope of a project. more...Project Management Project Procurement Management
...
Unit 1: Plan Purchases and Acquisitions
Identify the processes of Procurement Management.
Identify different contract types.
Identify plan purchases and acquisitions inputs and outputs.
Identify plan purchases and acquisitions tools and techniques.
Unit 2: Plan Contracting
Identify factors that can influence contract planning.
Identify plan contracting process tools and more...Principles of Marketing Writing a Marketing Plan
...t an overview of the elements of a marketing plan, covers the processes used to develop marketing objectives and strategies, and covers how to create a marketing plan. The program also details how to write, present, execute, and evaluate a marketing plan. Learn To Determine your product's market position. Identify the four types of more...SAP R 3 CO Cost Center Acct Periodical Allocation Reports
...er Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered, posted and reversed. Furthermore, it looks at reporting in Cost Center Accounting, and shows you to use and configure reports to suit your individual needs. Learn To: o Actual postings. o more...Advanced Six Sigma Your Role as a Green Belt
...tations involved in serving as a green belt.
Understand the processes involved with starting a Six Sigma project, including defining the project and developing a project plan.
Understand the processes involved in gathering and analyzing the data collected during a Six Sigma project.
Understand the processes involved in implementing improvements and controlling them in the future.
more...
From Training Link Education S.E.A
Diploma in Psychology
Aim:
The objectives of the course are to:
develop an understanding of the nature of psychology
examine the way in which human actions can be explained on a number of different levels
distinguish between emotional experience, expression and psychological responses
examine the nature of sensation and perception
understand the process of memory
distinguish between the characteristics of more...
From The Virtual Training Company
Professional Desktop Publishing on the PC
Professional Desktop Publishing for the PC teaches the user to integrate three of the most popular desktop publishing titles: CorelDRAW, Adobe PhotoShop, and Adobe PageMaker. In addition to teaching the necessary terminology and the differences between the software applications, Virtual Training Company author Brian White also simplifies the processes of designing business cards, letterhead and more...
From Teach Me IT
Managing Finances using Money 2002
...ating a Money file and managing accounts. It also details the processes involved in maintaining transaction details and creating and scheduling bills and checks. It provides users with information about various Money tools used to manage investments and taxes. In addition to this, the course describes the details regarding the steps required for building a realistic budget in order to reduce more...Working with Fireworks 4
... graphics development. It also provides information about the processes involved in creating and modifying bitmap and vector graphics. Additionally, this course provides an overview of using masks and layers, and creating frames and animations in Fireworks. After completing this course, the user will be able to:
Identify the features and components of Fireworks 4
Describe toolbox tools more...
From Priority Management
Working Sm@rt with MS Outlook - Webshop
This course will provide participants with the knowledge, skills and competencies to effectively use Microsoft Outlook 98, 2000 & 2003 at work. The course has been designed to harmonize a wide range of essential management skills with the Outlook tools. The marriage of the right process and skill set with the right Outlook tool will result in increased productivity and enhanced performance at more...
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