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From Contacts Plus
AT&T Certificate for Call Center Team Leaders


Many Call Centers aggressively invest in state-of-the-art technology. That s expected in today s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset their people. It s an investment that pays off every day in improved performance, increased sales and enhanced customer satisfaction. Let
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From Dale Carnegie Training of Ohio and Indiana
Dale Carnegie Training Sales Advantage



The Dale Carnegie Training Sales Advantage Program gives you a sales process that is second to none.
However, if that were all the course did, it would only take you halfway to the sale. That's because how you talk to your prospect, how you present yourself and how you relate to the customer are as important as the facts about your product or service.
Sales Advantage is the only course that
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From Meirc Training and Consulting
Leaders Power




By the end of the program, participants will be able to:
Distinguish between management and leadership.
Identify their strengths and leadership styles through self-assessment.
Examine various leadership theories with emphasis on situational leadership.
Identify the major competencies underlying emotional intelligence.
Understand the role of the leader as delegator and change agent.
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From DW Associates Pte Ltd
How to make competition irrelevant?



How to make competition irrelevant?
Powerful leadership. Do differently. Break all rules
Seminar Introduction
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How Entrepreneurial Leaders lead in tough times? In the current turbulent economic times and uncertain business conditions, leaders need to know how to maximize the potential in their employees, while motivating them to improve business results. Every
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RE-inventing Leadership & Corporate Entrepreneurship



RE-inventing Leadership & Corporate Entrepreneurship
Leading in the age of rapid change.
How to get your team to focus for innovation at work for greater results
Seminar Introduction
In the 21st Century, you either learn or die. Learning is the only true life and competitive advantage. There is no better time than now
If YOU are a MANAGER, you have to re-evaluate the way you do
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Resilience Entrepreneurship



It's too bad failures don't give seminars. Wouldn't that be valuable? If you meet a guy who has messed up his life for thirty years, you've just got to say, "Dave, if I bring my journal and promise to take good notes, would you spend half a day with me?
Seminar Introduction
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To make this Journey of Entrepreneurship successfully, we will have to become leaders. This
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From Last Minute Training
Delivering Powerful Presentations - The Professional Advantage
Do you want to become a top sales performer and consistently outsell your competition? Are you in a management position and would like the ability to communicate more effectively with your peers and senior management? Are you a project manager, supervisor, or team leader, and need to present an overview of your next major assignment? If so, then this course may be for you. The learning objectives
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Maximize Revenues - Minimize Headaches - Sales Training Seminar

Maximize Revenues - Minimize Headaches
Selling is the lifeblood of any enterprise. But in business today most sales happen in spite of the salesperson not because of him/her.
Attention business owners, managers, supervisors, sales professionals: Consider the following:
Would you like to sell more stuff, more easily, more often?
Is competition today more fierce & cutthroat than in the past?
Are
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From BodhiH Training Solutions
Interpersonal Effectiveness and Team Building Program
Corporate Training Programs in bangalore, chennai, coimbatore, ernakulam, mysore, hyderabad and other cities across south india
Interpersonal Effectiveness and Team Building Program
We aim to make this program challenging, practical and fun. This program had been designed to enable the participants to understand the basic fundamentals of strategy and motivation in team building. The
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From SagePresence
COMPELLING MESSAGES


So many of us have important messages, but we don't know how to communicate them in a way that truly honors them, that calls audiences to listen and understand.
COMPELLING MESSAGES is a small-group workshop that changes all that.
Bring any message youa re working on a - a 30-second elevator pitch, a full-fledged presentation, a formal proposal, anything. We will show you how to organize it
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From Profit Consulting Co.
Team Building Teleclass April 8th, 15th, 22nd, and 29th @ 3 pm CST
Join us for a 4 week teleclass on Teambuilding
Who should attend? Leaders and managers who want to move their team to the next level!
Learn the Five Keys to Effective Teambuilding
Team vs. a Group
Behaviors of a Team -What to Model as a Leader
Language of Teambuilding
Principles of Teamwork
The Result of Effective Team Building is that your role changes!
Call us to reserve your
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Ask an Expert- Mel Kleiman Free Conference Call @ 2 pm March 5th
Certified Speaking Professional Mel Kleiman is North America s leading authority on how best to recruit, select, and retain top-quality employees.
A renowned consultant, speaker, author, and trainer for over 25 years, Mel is also the founder and president of Humetrics, a leading developer of systems, training processes, and tools for recruiting, selecting, and retaining an exceptional workforce.
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From The Ryan Group
Supply Chain Management

Whether you are a small manufacturer struggling with increased offshore competition, a high volume manufacturer implementing a lean manufacturing program or a high- technology leader attempting to stay ahead of changing technology you have probably come to realize that effective Supply Chain Management (SCM) has become essential to successfully compete in today s global marketplace.
This
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From Human Resources Services
G K Lims Relationship Management For Sales Managers


a two-day seminar-workshop conducted by G K Lim, FInstSMM, CEI, CMS
Learning outcomes
By the end of this training session, participants will have reliably demonstrated an ability toa .
o Be an informal leader and reap personal benefits there from
o Raise onea s own self esteem as a prerequisite to earning other peoplea s S. T. A. R. (support, trust, admire, and respect)
o Use
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From India Facilitation Network
Coaching for Performance: A new task for Managers
Joseph Paulson of India Facilitation Network PRESENTS OPEN WORKSHOP ON Coaching for Performance: A new task for Managers
Coaching is a key management skill for every mamanger to maximise the performance of thier direct reports as well as their own "
INVESTMENT Rs. 4,000 /- per delegate Rs. 3,600 /-per delegate when 2 or more attend from the same organization.Rs 300/- per
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From Human Resources Services
G K Lim's "How To Earn Other People s S.T.A.R. (Support, Trust, Admiration & Respect)" (in Kuala Lumpur
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Putting Emotional Intelligence into action
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COMMUNICATING FROM THE HEART
UTILIZING EMOTIONAL INTELLIGENCE TO ENHANCE BUSINESS, CORPORATE, AND PERSONAL PRODUCTIVITY AND PROFITABILITY
a highly interactive two-day program
conducted by G. K. Lim, ISO CMS,
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From The Leaders Institute
The Sales Leader
...The Sales Leader is an advanced selling
system focusing on both the selling process
and the relationship side of sales. Participants
will learn efficient ways of lead generation
including sample sales letters as well as
improving their sales presentation. Our relationship
selling modules help increase repeat business
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From Corporate Coach Academy
Coaching Power Tools


This clinic-styled highly experiential 2-Day workshop is for new age leaders who can powerfully inspire people to perform at the highest level, through coaching tools that have been driving peoplea s success for centuries! This is a world class program; it adheres to the requirements of the International Coach Federation (ICF), the worlda s highest and most established coaching body.
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From Oscar Murphy International
Power Your Presentations Today
a Power Your Presentations training puts you on the Center Stage.
a You will learn as to how you can make your audience to see evidence of decisive planning and leadership so that they are confident in your position as their LEADER.
a You will know the hidden secret of how you can be motivated and inspired to undertake the tasks that you are presenting.
a You will gain insights into People
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From Best@Selling
Speed-Read People and Influence Them at Work
Have you noticed that some people are easy to work with and others are much more difficult? You can make it easier to work with others when you understand how to a reada the people you work with. There are clues you can use that will show you what to do. What are the clues? You see the clues every day. Yet most people are unaware of them. As a result they miss the opportunities to use the
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From Motivational Training
Re-inventing Leadership

Re-inventing Leadership
Nov 28 -30, 2005 @ Retford, Notts.
Delegate Fee: £975.00 + VAT
Introduction
Great leadership is inspiring people to want to do what you expect of them , and often exceed your expectations. There are three key attributes to being an outstanding leader. Experts tell us that the ideal
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