The Secrets Web-based Seminars

Three Secrets of Extraordinary Customer Service You Can Implement Today Learn what you are not doing that you could be doing to win over your customers with extraordinary customer service.  more...

Delegating Dilemmas Learning to delegate is one of the biggest secrets in learning to use your time more efficiently. But many supervisors aren't sure how to do this effectively and end up micromanaging.  more...

Sales Coaching for Contact Center Managers ...different than dealing with call quality standards. Learn the secrets to becoming a successful contact center sales coach. This webinar is designed specifically for a call center environment. As a result, these techniques can be applied immediately within your contact center. In this interactive 75-minute webinar, Managers and Call Quality Coaches will learn: 3 important differences  more...

Creating an E-Newsletter Creating Dynamic Newsletters For Agent Attention Instructor: Melissa Marro Webinar length: 90 minutes Investment: $35. 00 (USD) Date and Time: September 28, 2010 @ 7: 00 pm EST About the webinar: Perhaps best known for her success with e-newsletters, Melissa shares her marketing secrets in this 90 minute webinar. In this presentation you will learn: a The tips,  more...

Secrets to Delivering Presentations That Win Business ...esenters are born, not developed. Not true! You can learn the secrets to engaging your audience so they buy from you. Kristina Schwende, founder of Sabre Business Skills, helps business professionals to master the art of effective presentation delivery. She teaches you a step-by-step process to engage your prospect audience quickly and powerfully while positioning yourself as a subject matter  more...

Entrepreneurial Innovation for Solopreneurs ... want your business to survive and thrive, you must learn the secrets to generating sound ideas for your firm. Raj Gavurla, author of the widely acclaimed book Winning at Entrepreneurship, helps entrepreneurs innovate and create ideas to smartly grow their business. He teaches you an easy to use, step-by-step process to generate new ideas that make dollars and sense. You'll be inspired to  more...

Create A Winning Workplace Culture ...s that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an entrepreneurial spirit where employees are empowered and new ideas flow Create a culture of winning among your employees that empowers them to act Instill employee development as a core competency in  more...

How to Become A Great Sales Leader ...The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...

Secrets to Delivering Presentations That Win Business ...esenters are born, not developed. Not true! You can learn the secrets to engaging your audience so they buy from you. Kristina Schwende, founder of Sabre Business Skills, helps business professionals to master the art of effective presentation delivery. She teaches you a step-by-step process to engage your prospect audience quickly and powerfully while positioning yourself as a subject matter  more...

Get Hired! Secrets to Mastering the Job Interview Learn to Interview With Impact 'Why did he get the job when I'm better qualified?' Relying on credentials and accomplishments won't get you hired. In today's competitive job market, the winner of the job foot-race is the one who interviews best. It is the master interviewer that gets the job, not the expert pedigree. Karen Avery, founder and president of Next Generation Careers and award-winning  more...

Master Cold Calling to Drive Revenue ...trenches as a commission-only sales person, Peter learned the secrets to effectively working the phone and shares those cold calling techniques with you. He teaches you how to plan for your call, navigate through screeners, and overcome resistance. With Peter's teachings, you will grab your prospects' attention and load up your sales pipeline for record performance. In this webinar, you'll  more...

Stop Negotiating, Start Closing! It s the end of the month and you re off quota by 30%. Your need to sell is overwhelming your boss wants you to close more sales, your prospects want a huge price break. You are feeling squeezed! Do you discount and lose margin and commission dollars, or do you lose the deal entirely? The pressure is on! Andy Miller has taught thousands of salespeople around the world a unique negotiating  more...

Advanced Negotiation Techniques: Hear more yes and a lot less no at the bargaining table ... re left thinking, 'What just happened?' If you learned the secrets that the pros know about getting other people to say yes at the bargaining table would that make your business more money? Ms. Nyden, a Seattle business attorney and negotiation skills trainer, coached two entrepreneurs to make a successful, albeit aggressive, counteroffer in the sale of their multimillion dollar business  more...

Investing In A Recession Buy, Sell, Or Do Nothing? What every investor must know to protect and grow their wealth The recession has created a culture of investment paralysis. Should I pull my money out of the market and put it under my mattress? Do I put my dollars in a savings account and earn 2%? Buy, sell, or do nothing? For most people, there are more investment questions than answers, but inaction now can be worse than making a bad  more...

Take the Cold Out of Cold Calling If you are involved in business development, sales, or account management in any way, you ve probably 'cold called.' Any time you meet with a prospect without knowing about them, their industry, their issues, and how your company is relevant to something they care about, you run the risk of losing credibility and worse, losing the deal. In 'Take the Cold Out of Cold Calling' you'll discover  more...

After the Handshake Networking Strategies to Propel Your Business 'I shook a lot of hands at the event but now what? How do I turn the business cards I collected into real business relationships?' Networking is a powerful way to convert suspects into prospects if you do it correctly. Unfortunately, most professionals don t. Instead, you have dozens of tongue-tied conversations at industry events worrying whether you  more...

Secrets to Delivering Presentations That Win Business ...esenters are born, not developed. Not true! You can learn the secrets to engaging your audience so they buy from you. Kristina Schwende, founder of Sabre Business Skills, helps business professionals to master the art of effective presentation delivery. She teaches you a step-by-step process to engage your prospect audience quickly and powerfully while positioning yourself as a subject matter  more...

Secrets to Delivering Presentations That Win Business ...esenters are born, not developed. Not true! You can learn the secrets to engaging your audience so they buy from you. Kristina Schwende, founder of Sabre Business Skills, helps business professionals to master the art of effective presentation delivery. She teaches you a step-by-step process to engage your prospect audience quickly and powerfully while positioning yourself as a subject matter  more...

Success Strategies for Small Business Owners ...the Secrets to Effective Decision Making. Answer the question: Where do I spend my time, energy and money for the best possible gain! The economy is forcing you to work harder than ever on your business, but the hard work isn't paying off. You find you busy but not as effective as you could be. You are being pulled in a million different directions. Things are not getting done and your  more...

How to Create Successful Strategic Marketing Alliances ...artners that align with your business needs. Ann presents the secrets to developing a long-term, mutually beneficial strategic alliance partnership. In this webinar, you'll learn how to: Determine what type of strategic partnerships you need to meet your business goals Evaluate what you have to offer a potential marketing partner and what you re looking to acquire from the strategic  more...

How To Be An Online Spy (and use what you find for business success) There is an incredible amount of information online about what s going on at companies and with people. The problem is when you look for information using popular search engines, most people receive thousands and sometimes millions of results. In 'How To Be An Online Spy,' you ll learn the inside secrets on how to find information on companies and  more...

How to Develop Your Employees with Little Investment ...the companies that survive and thrive are those who learn the secrets to training their employees without breaking the bank. Tim Hagen, salesforce efficiency coach and employee development expert, innovated a unique approach to developing employees efficiently and effectively. For over 20 years, he has helped companies provide the training their employees need without it being burdensome on  more...

How to Become Recognized as an Expert ...ket and for keynotes. In this webinar, Ken will teach you the secrets to becoming a thought leader and to monetizing your expertise. You will stand out from the crowd your prospects will seek you your credibility will skyrocket and so will your bank account, after acquiring Ken's pearls. In this webinar, you will learn: Strategies to become recognized as a thought leader and why they  more...

Develop A Marketing Plan to Retain and Grow Your Customer Base ...the Secrets About Your Customer's Buying Habits You've heard it before. It's much more costly to find a new customer than to expand the buying relationship with an existing one. While the concept is not new or revolutionary, most companies don't know what drives their customers to buy, and what else they can sell them. Worse yet, they leave the door wide-open for their competitors to steal  more...

Hiring Strategies for Your Sales Organization Best Practices When Hiring Sales People 'I just found my rainmaker or did I?' Sales managers are often blinded by the star qualities and accomplishments of prospective sales candidates. The resume reads like the perfect sales rep met 150% of quota, grew the business 200%, and thrived with a competitor. If you re only looking at their track record, you may be missing key information that indicates  more...

Investing In A Recession Buy, Sell, Or Do Nothing? What every investor must know to protect and grow their wealth The recession has created a culture of investment paralysis. Should I pull my money out of the market and put it under my mattress? Do I put my dollars in a savings account and earn 2%? Buy, sell, or do nothing? For most people, there are more investment questions than answers, but inaction now can be worse than making a bad  more...

Turn Business Blogging into Your Highest ROI Marketing Tool ...the secrets to leveraging your blog to grow your business Blogging is more than the next new hip communications tool. It's the way that savvy companies even 12% of the Fortune 500 are generating business and driving profits. If your company doesn't have a business blog, you are missing out on a powerful, low-cost communication tool to reach your prospects and customers. Eric Knight, one of  more...

Negotiating With The Big Dogs How Small Businesses Can Contract Without Losing Their Shirt Every small-business owner dreams of landing big clients. But doing business with the big guys doesn t automatically mean big profits. Their executives and procurement officers are well-trained and ready to put the squeeze on you during contract negotiations. If you can't hold your own in the negotiation, be prepared to sacrifice all of  more...

Get Your Sales Team Selling with Confidence! Remove Obstacles to Turn Problems into Profits Is your sales team delivering the results you desire? If not, there could be a reason, other than the economy, that is causing sales paralysis. While some issues may be skill related, oftentimes, it's 'head-trash' that keeps them from hitting the mark. How do you re-energize your team to meet and exceed sales goals? Melody Brooke brings a unique  more...

Secrets to Successfully Cold Calling Executives Most sales professionals start the pursuit of new accounts by cold calling lower-level or middle-management contacts because it fits your comfort level. Cold call success is not about comfort, it's about being effective. By immediately reaching the executive-level decision maker, you can reduce the sales cycle and be better positioned to win the account. If you want impressive results from your  more...

How to Become A Great Sales Leader ...The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...

Lead Generation Techniques in a Slow Economy People Are Still Buying, But Are They Buying From You? Media is bombarding us with stories of economic doom and gloom, but everywhere you look there is proof that people are spending money! Football stadiums are still packed every Sunday, stores are full of shoppers and restaurants are full of patrons. People are being pickier with how they spend their money. Your challenge is how to get them to  more...

Master LinkedIn to Increase Sales Secrets that drive prospects to you LinkedIn to generate sales? Absolutely! Yet, few know how to leverage the advanced functionality in LinkedIn to find prospects and better yet, have them find you. In the competitive sales arena, everyone is looking for the edge when it comes to reaching prospects, but few can leverage the power that lies within LinkedIn. Tim Hagen, LinkedIn expert and  more...

Fearless Cold Calling Overcome Your Fear of Cold Calling to Drive Sales Many sales professionals thrive selling face-to-face, but freeze at the thought of cold calling. There are many reasons why they avoid cold calling, but the number one reason is fear of rejection and failure. This fear causes an epidemic of sales paralysis that results in lost sales opportunities, missed quotas, and lower income. Leslie Buterin,  more...

The Cold Calling System That Works! Reach the Top-Level Decision Makers to Skyrocket Sales! Sales professionals find cold calling painful. But if they don't do it and do it well they have no sales. Prospecting is a slow, uncomfortable process as you strive to reach the top decision maker. If you can't 'Reach The Top Dog,' you can't generate sales and your income is at risk! Leslie Buterin, author of 'Secrets to Scheduling the  more...

Send Me Something in Writing! Dead-End or Opportunity? You made it to the gatekeeper talked to the executive and now they asked for 'something in writing.' It sounds like the classic brush off so you stuff the company brochure in the mail. It won t go anywhere or will it? Leslie Buterin, author of 'Secrets to Scheduling the Executive Level Sales Call,' and founder of 'Reach the Top Dog' methodology, revolutionized the  more...

How To Build A Million-Dollar Business Remove The Obstacles That Prevent Business Success You set out to create a million-dollar business. What you have is a J.O.B. -- Just Over Broke. The painful realities of owning a business being tied to the office 24/7, putting out fires and managing employees have left you in tactical mode. You're stumped as you try to re-discover the strategic mindset you had when you launched your business.  more...

Business Development Secrets for Consultants ...The Ultimate Business Bible, teaches business consultants the secrets to effectively marketing a consulting practice. As a fellow 25-year consultant, he shares his proven strategies for establishing a foothold in your target market and mastering the art of business development. You ll discover how to transform yourself into a client magnet, so you can enjoy the same business success you help  more...

Powerful Secrets to Keep Your Sale Moving Learn the keys to keeping the connection alive with your prospects Business is tough. Budgets are tight. Buyers are scared. How do you get clients comfortable enough to buy from you? In the current market where dollars are scarce and clients are wary of new commitments, getting precious time in front of a prospect is extremely valuable. You want to have to make the most of that opportunity. You  more...

Goal Achievement Strategies for Business Professionals Don t just set a goal achieve it! Another goal set another goal forgotten The real question is why? Was this a goal that should have been set in the first place? What obstacles kept you from achieving it? Business professionals will tell you that the key ingredient to their success recipe is their ability to set a goal and achieve it. Have you mastered this skill? If not, it could be limiting  more...

How to Develop a Strategic Plan That Works For You ... your employees. In this webinar, you ll discover: The secrets to developing the right strategic business plan How to start crafting a strategic plan by answering 5 critical questions How to utilize the strategic plan as a leadership tool that guides employee decisions and actions. The formula for sharing the plan with your employees and communicating their role in achieving  more...

Create A Winning Workplace Culture ...s that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an entrepreneurial spirit where employees are empowered and new ideas flow Create a culture of winning among your employees that empowers them to act Instill employee development as a core competency  more...

Create A Winning Workplace Culture ...s that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an entrepreneurial spirit where employees are empowered and new ideas flow Create a culture of winning among your employees that empowers them to act Instill employee development as a core competency in  more...

How to Build Strategic Alliances to Grow Your Business 'You're solution is just not as comprehensive as the other company.' Ouch! Lost again to the big guys! As a small business leader, it s frustrating to miss out on business opportunities because you don t have a broad offering to the marketplace. While you excel in your niche, the market is looking for breadth along with depth. How do you offer a comprehensive solution without breaking the bank?  more...

Use Direct Mail Effectively On A Tight Budget Secrets to Using This Forgotten, Yet Effective, Marketing Tool Internet marketing is a glitzy marketing approach that has caused many marketing professionals to forget about tried-and-true direct mail marketing campaigns. While direct mail may lack luster, it is still shown to be an effective marketing tool even more so than Internet marketing. According to a recent DMA study, direct mail  more...

The 2-Step Life Transformation Process If you re uncertain about your future, lack career satisfaction, and feel bored or burned out, then this Webinar is for you. Do you work hard but wonder whether the work you re doing really have value? Are you getting out of bed for yet another day of unfulfilling work? Do you have a desire for a greater joy, meaning, and fulfillment? You re not alone. Many seek, but few know how to realize  more...

Find Buyers Who Are Ready to Buy Now! ...ying ready' prospects. With his teachings, you will learn the secrets to identifying the motivating events that lead your prospects to buy today. In this webinar, you will learn how to: Use trigger events to select the right prospects to pursue Identify prospect needs before you ever contact them Recognize the difference between internal and external trigger events Leverage  more...

How to Audit Your Website s Performance ... removing your 'internal' glasses. Join Shannon and learn the secrets to creating a user experience that turns your website into a lead generation machine! In this webinar, you will learn how to: Perform a comprehensive website audit from the user s perspective Test your website usability and functionality Evaluate the quality and freshness of your website content Measure  more...

Master the Proposal Phase of the Sales Process ...o qualify prospects and when to propose are just a few of the secrets that Shannon teaches in this webinar. Want to increase your sales team s closing percentage, increase their selling time, and reduce the cost of sales, learn Shannon s proposal mastery techniques. In this webinar, you will learn: The importance of knowing and continually monitoring your close rate How to use the  more...

Secrets to Doubling Your Revenue in a Down Economy In a desperate attempt to hit quota in a down economy, sales reps are filling their pipeline with every lead imaginable and spending equal time with every Tom, Dick and Harry. You re investing long hours, spinning your wheels, and most importantly, not landing the high pay off clients. Andy Miller, an internationally renowned sales training guru, works with sales professionals that are breaking  more...