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The Service Culture - Training Resources

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The Service Culture Training Seminars and Classes
From The Far Games
Synchronicity: leading and following at once group study and discussionworkshop / seminartrain the trainer In this workshop we will use non-verbal narratives to explore leadership and group agreement.  more...
From Pro-TEST Consultancy Sdn. Bhd
Customer Service Interactive class (role play, games, discussion, presentation) 1. Telephone Courtesy and Techniques 2. Customer Service Excellence 3. Customer Service Culture 4. Salesmanship Techniques  more...
From Live to Learn
Customer Service Excellence workshop / seminar How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction? Regardless if the customer is external or internal, every interaction should be handled professionally, with respect, expedience and competence. Allow us to help you develop a service culture which will set you apart from the  more...
From Interstrength Associates
Creating a Collaborative Culture: Improve Results by Pulling Together workshop / seminar Overview Conflict between corporate departments is a hidden cost that drains organizational productivity and directly impacts the bottom line. Different functional areas are in the awkward position of competing for resources while depending on each other for support. Customer Service is frustrated with Sales, Operations is at war with HR, Marketing can t get Legal to approve the advertising it s  more...
The Service Culture Training Providers and Trainers
KnowledgeWoods Consulting Pvt. Ltd. KnowledgeWoods Consulting (www. knowledgewoods. in) - Microsoft Registered Partner & PMI's Global Registered Education Provider (REP) has been successfully applying core Project Management Principles based on PMI s Project Management Body of Knowledge (PMBoK ) to deliver the training/ consulting solutions for medium and large corporations like Kodak, Adrianse, Feedback Ventures, AIPL Ambuja, more...
Results Coaching Systems FZ LLC About us Results Coaching Systems is an international coach training and consulting organisation. We are one of the worlds largest coach training schools, and are fully accredited by the International Coach Federation. Our high-impact coaching and training programs (a suite of 11 world class programs) enable lasting behavioural change and have been delivered to more than 5, 000 more...
Repario Ltd One Life Philosphy: We have the firm belief that every training, workshop or seminar an organization conducts should be valuable to each individual"s life. Not just their life at work, but their personal life as well. Although each one of us has many roles to play within each day i. e. parent, spouse, manager, leader, etc, we feel we have the obligation to help each person succeed in ALL the more...
Helen J. Wythe & Associates HELEN J. WYTHE & Associates offers a wide variety of courses to teach you essential skills need to know skills and knowledge. Board Governance, Community Building, Community Development, Customer Service, Facilitation Fundamentals, Group Facilitation, Human Resource, Communications, Executive Leadership, Life Skills, Making Meetings Matter, Presentations, Professional Behaviour, Professional more...
Ora Solution ORAS is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. ORAS relationships are driven by shared values and goals and not rigid, lock-in contract more...
BMA Inc Lean Accounting, Lean Management Systems, and Executive Coaching in Lean Transformation. Lean Accounting: BMA Inc. is known as the "lean accounting leaders". We offer a full range of training, implementation, and support services in Lean Accounting for manufacturing, healthcare, financial services, government, education, and other industries. Lean Management Systems: Lean management goes more...
ISO20000 Training Solutions This interactive multimedia elearning course provides a comprehensive overview of the ISO 20000 standard, and is designed for companies that are either evaluating or implementing the standard across their organisation. ISO 20000 allows companies to demonstrate to its customers and staff that it operates with business integrity and security, and that it encourages an internal culture of more...
Pinnacle Pinnacle Our core competency lies in our ability to sense, understand and address the ever challenged human and organizational response to the ever changing business environments. This is facilitated for different profiles and different level through :- Executive Development Program / Management Development Program / Signature Programs for Corporates and Individuals. Executive more...
The Sales Board, Inc. Sales Training 1-800-232-3485 http://www.actionselling.com The Action Selling Sales Training and Sales Certification Program dramatically improves the sales culture of any organization. Unlike many corporate sales training courses or 2 day, deliver-and-leave-em sales training seminars, The Sales Board provides effective sales skill training that transfers to the field. Our sales more...
The Training Bank We are an international training and education firm headquartered in Toronto, Canada. We offer an extensive range of both generic and fully customized training programs and services in web-based and on-site classroom based formats. Our on-site Classroom based programs focus primarily on - Management and Supervisory Skills Development, - Coaching, - Leadership Styles, - Customer Service more...
HVS Training Hvs training based in Gosport Hampshire near Portsmouth, can deliever Door supervisors level 2 training, static security officer level 2, retail security officer level 2, arrest and plastic restaint (APR), city and guilds conflict management 1884, first aid at work, first aid at work refresher, first aid appointed person, emergency first aid, manual handling and AED more...
one2onecoach Whether you are looking for a coach for yourself or for the high potential leaders in your organisation one2one Coach executive and personal services can make a real difference in team and individual results. Studies show that executive coaching does have quantifiable benefits. A Coach for Your Success Sometimes the road to professional success seems littered with the debris of constant more...
Spectra Mind Solutions We are Spectramind Solutions consultants with an industrial experience of over 25 years in - Engineering, Metallurgical Industry. (Product, Process, Job industry) - Software development and Testing Industry. (Product, Project, Third party testing) - Certified Software Quality Analyst - Certified Lead Assessor for ISO9001: 2000, ISO14001: 2004, ISO20000, ISO270001, BS25999 - Assessment Team more...
Human Base India Inc Human Base India Inc., Email : training at humanbaseindia. com Human Base India Inc., part of (A Royal International Group Co, Nagoya, Japan with revenue of US$50 Million was established in 1979) was founded in 1996 and is one of the most accomplished and well-known Oracle Applications specialists in Japan, APAC, EMEA and India. Headquartered in Bangalore (India) with additional Operational more...
Automated Learning Corporation Designed Training. Inspired Learning. Improved Performance. Specializing in technical process training, we deliver highly interactive, media-rich off-the-shelf and custom training that changes behaviour in the workplace. ALC learning programs reduce cost and improve performance. Courses are flexible, self-paced and fun to use. Customers appreciate our product quality, business value, and more...
BIOBRAINZ Institute of Emerging Technologies BIOBRAINZ is one of the leading organization dedicated to the cause of spreading awareness about Bioinformatics, Biotechnology and IT issues, R&D and Services by providing low cost but high quality solutions, technical education, training, & services in respective areas to academic institutions, globally. BIOBRAINZ services specializes in the rapid and cost-effective delivery of custom more...
TopCorp We customize or tailor to your organizational or specific needs. Contact us for quotes. TopCorp located in Albuquerque, NM, is primarily responsible for sustainable organizational development. This is accomplished through 3 different curriculums that build upon each other in leadership, management, communication and customer service skills. We assist organizations in developing Job Task more...
Chicago Management Training Institute Chicago Management Training Institute has specialized in providing professionals the knowledge & tools to accomplish their business objective. Our Programs provide valuable framework for you and thus your organization Our mission is to provide quality executive education designed and delivered to empower the professionals at work. Today we are constantly delivering Management Training on the more...
MindFlex Mindflex, The Learning Organization,(www. mindflextraining. com) is involved in Corporate Soft Skills Training. Directors Uday Acharya and Anupam Acharya, along with associate faculty members Swami Brahmavidananda (Acharya Ram Mohan), TR Ramakrishnan, Shaila Sehgal, V A Raju, Prof. Amita Sehgal, Prof. Rekha Rau, Arpita Ghosh Jagdish M Iyer, R C Thamba, Lata Shenava, Shyamala Acharya, Saksham more...
Education Works Consulting Services LLC Education Works Consulting Services, LLC (EWCS) is a consul-ting firm that offers an extensive array of educational, supportive and training services. Our belief is that "Knowledge is Power" therefore our services are geared towards assisting individuals to heighten their awareness level and expand their knowledge base in key areas of interest. In a changing world, organizations must adapt more...
Persona International WHO ARE WE? PERSONA INTERNATIONAL is the leading resource for global interpersonal skills development in Egypt and the Middle East Region. Our mission is to enhance the abilities of the Egyptian professional calibers and empower organizations to outclass their international competition. Our tools are focused on enhancing and aiding the HR professionals to achieve their tasks efficiently and more...
Changescape Limited We help businesses to run better Align business processes to your strategic vision We know how crucial it is for your business processes to be perfectly tuned to your business vision. We strive to help you create lean, efficient organisational structures and processes that are 100 focussed on delivering your core business mission. Bring about faster to market, more effective projects  more...
Communico Ltd. Communico Ltd. is the home of MAGIC - training and consulting that will help you create a culture of exceptional service. MAGIC (which stands for Make A Great Impression on the Customer) delivers measurable results. Through assessment, planning, training for all levels and coaching, we help organizations reach new levels of customer satisfaction and retention. more...
Enviroworld Consulting, LLC Enviroworld is full service environmental and safety consulting company that will help you with OSHA, EPA, and MSHA, compliance. Training courses are offered to assist organizations in regulatory compliance and building a positive safety culture. Training courses offered range from the OSHA 10 hr and 30 hr courses, HAZWOPER 40 hr course, Confined Space Entry, Electrical Safety, Fall Protectionmore...
Sketch Call Center Training Institute Private Ltd. Who We Are Sketch, the winner of 'Shiksha Bharti Puraskar Award-2008' Awarded to Mr. D. Ravindra Kumar, Director of SKETCH on a national basis in the Training ,Development and Placement Services sector. Sketch symbolizes quality, commitment and skilled achievers whose sole purpose is to strike a benchmark in the world of training and placements and provide the best service to our more...
Strategic Sales Solutions Strategic Sales Solutions provides a complete array of services designed to help companies maximize resources, shorten sales cycles, and grow revenue. Along with these services, we also provide training, coaching and products that contribute to building, integrating, and sustaining a sales culture for years to come. We offer 20 sales training topics and will customize any training program to more...
Kirk Miller & Associates, Inc. Kirk Miller & Associates, Inc. helps firms increase their bottom lines through improving productivity and reducing employee turnover. We do this by teaching competencies known as "soft skills"--those interpersonal skills that enable people to work together effectively and productively. Soft skills also enable managers to effectively encourage, teach, guide, and delegate to a variety of people. more...
Directive Communication International Directive Communication International (Asia) is a Corporate Training and Organizational Culture Enrichment provider. We apply the Directive Communication Psychology (DC) to enhance the performance of diverse individuals in various roles to competently and enthusiastically work together towards a common goal. The DC Training and Organizational Development System maintains One Core Human more...
MSG Consulting Team The goal of our company is working with organizations and businesses to generate healthy areas for potential development of its members. Also working with the members of companies and organizations to awaken their potential and discover the matter of implementing it successfully in their working environment. We aim to achieve mutual satisfaction, organizations or companies and individuals within more...
The Solutions Focus The Solutions Focus has developed a methodology which can be applied to coaching, team leadership and consultancy. It works particularly well with complex, people-related problems such as managing change, making quality/ service improvements, integrating acquisitions/ mergers or transforming the corporate culture. The firm provides coaching, training and consultancy, using this approach to more...
Softwizards Softwizards promotes the culture of learning and practicing computer programming and software engineering. It is a meeting point of experts and learners. We conduct various technology seminars, workshops, training and mentoring programs round the year apart from providing consulting to various national and international software projects. Over the years, we are able to establish ourselves as more...
Social Media - Academy The Social Media Academy is an education and research institute providing education for business professionals from all industries on how to best apply social media to their respective businesses. The main emphasis is to help business managers and consultant to get a comprehensive education on Social Media, including strategy development, planning, execution, tools, resources ways to report and more...
Kinduz Business Consulting KINDUZ Business Consulting enables Sustainable Business Excellence for its clients, through its services around Industry Research and Insights, Business Process Management, Human Development Management and Business Excellence. Founded in 2008 by senior industry experts from global companies like Capgemini, Motorola, Wipr o, Oracle, Ford, ING, TATA Group, Lifestyle, etc. KINDUZ more...
NCS Computech Private Limited There is a list of training companies that you can find, but we are different and is confident about it. This presetation will help you to understand why are we so confident. You can evaluate us with any training provider. We're confident that you'll find no one else delivers such with assurance of consistently excellent, cost-effective, and convenient training every time. Instructors more...
STG -Software Technology Group Chennai Software Technology Group ("STG") was founded in 1993 with its US Headquarters in Silicon Valley, California. It has been built over the past 14 years on strong ethical and moral business practices. Our goal, from inception, has been to earn the respect and trust of our customers, and to establish lasting and mutually beneficial relationships. We have built our entire business on this goal, more...
Foundations of Service Training Foundations of Service offers training provided by Scott Brown, the author of "Who Cares? Creating A Culture Of Service In Your Business." Scott's training provides a powerful combination of Professional Development and Personal Growth that is relevant across all industries. Scott's workshops are available at the management level (new and veteran) as well as for frontline employees. While more...
SysTec Pl SysTec is an Australian Registered Training Organisation able to conduct Nationally and internationally recognised Certificate to Diploma courses leading to degree and higher educational qualifications. If you require Licences or certificates of competency Government Approved courses or qualifications Or Safety, Environment, Business Improvement, staff development or technical training more...
No Foam Productions When we set out to start No Foam, our moms asked us why? We already had great jobs at great companies. But the fact was, we were just plain disappointed with our external consultants and thought we could do better. So we created a company that supports innovation. A culture where each member of our team lives our brand. Everyday. We want to help you build the kind of culture that more...
Procept Associates Limited Procept Associates Ltd. is a premier provider of professional training programs specializing in Project Management, Business Analysis, and IT Service Management. We deliver our programs in partnership with five leading Canadian universities, as direct public offerings, or in-house at customers facilities. We have been a Canadian leader in custom training solutions for over 14 years. Our consulting more...
Synergis Training Solutions, LLC Synergis Training Solutions is a Training and Consulting firm, dedicated to Customer Experience Management. We show owners and managers of small to mid-sized businesses how to maximize revenue and profits by following our proprietary system. Our system has been perfected and tested over the past 20 years and has seen great success at companies such as Kinko's, Blockbuster, Verizon Wireless and more...
Global Management Laboratory Vietnam Global Management Laboratory Vietnam (GMLVN) is a leading Human Resource Development Company using ideas and expertise originated in Japan. We provide Training Service, Consulting Service and Human Resource Management System implementation Service for Vietnamese companies and other foreign invested companies so that the companies can enhance their organizational ability to pursue further expantion more...
Zoe Training and Consulting We match the best professional to an organization's specific onsite training, speaking, or consulting requirements, providing organizations one point of contact. We offer a comprehensive selection of specialists, programs, and e-learning solutions. Our training categories include: Business and Finance, Facilitation, Executive Coaching, Project Management, Career Development, Change Managementmore...
The Associates - India THE ASSOCIATES, Bangalore Presents CORPORATE HR CERTIFICATE PROGRAM & Programme for HR Professionals' Training &Development These are the areas we would be focusing on HR Operations/ Policies and Procedures /Recruitment /Vendor evaluation, Compensation and / Benefits PF, PT, ESI, more...
The Thomas Center for Global Performance Strategies Cultural awarness and protocol training, customer service and telephone skills for call centers, comprehensive leadership development programs for new leaders and emerging leaders, team building and train-the-trainer for trainers wanting to fine tune their skills, especially when working with other cultures. Working in virtual classes. Our workshops can be conducted on-line as elearning classes. more...
Communication Ideas We provide onsite and off-the-shelf training programs in a large area of skills and in various formats and media. Our onsite workshops include diversity at work, communication skills, listening skills, creativity at work, cross-cultural communication, performance management and appraisal, train-the-trainer. Our off-the-shlef programs have over 500 training programs in every key skill, available in more...
MUSA Software Engineering Pvt Ltd ABOUT US MUSA specializes in the delivery of Process Consultancy through its experienced consultants and SQA professionals working with clients. MUSA was incorporated in the year 1996 with the vision to assist mid sized companies to grow and transform into success stories by reaping the benefits of improved processes. Since its incorporation MUSA has provided end-to-end Process Improvement more...
Hawk Eye Hawk Eye comprises strong relationship Partnering framework with OUR clients working for common goals. INDUSTRIES WE FOCUS BPO IT Banking & Insurance Airlines FMCG Shipping Lines Retail Construction Houses Tele Communication OUR Service Lines Recruitment Training Floor Initiatives (CSAT) Screening Services HR Services Language labs Leadership workshops  more...
Athiya Organizational Competencies (P) Limited Athiya in Sanskrit means excellence. Excellence is defined as the quality of excelling or possessing good qualities in high degree; it is an essential and distinguishing attribute of something or someone; it is a prominent aspect of something or someone. The company was established in the year 2003 to cater to niche training needs. Our leadership team comes with a combined more...
Technomind Training Solutions WE PROVIDE CORPORATE TRAINING IN THE FOLLOWING TOPICS FOR YOUR COMPANY EMPLOYEES: LEADERSHIP PROGRAMS, TEAM BUILDING WORKSHOPS,,,,,,,,,,, BPO Language and Culture Skills Acquiring a Global Accent American Voice & Accent, American Culture Australian Voice & Accent, Australian Culture British Voice & Accent, British Culture Canadian Voice & Accent, Canadian Culture Cross more...
DGrid Through goals like creating efficiency through unified and qualitative communication systems, we have made a commitment towards creating awareness. In doing so we have moved beyond mere corporate communication to develop a unique brand called human communication. We provide communication and soft skills training as well as integrated content management. - Accent Neutralization - Public more...
Languages Point Languages POINT is an excellent language school offering Italian courses for foreign students on one of the most beautiful islands in the Mediterranean Sea: Sardinia. Studying Italian at Languages POINT gives you an unique occasion to join a useful and varied language course with the pleasures of a marvellous holiday. The school is situated on the main street of the charming seaside town Porto more...
Sakuraa Nihongo Resource Center SNRC SNRC is the acronym of Sakuraa Nihongo Resource Center.SNRC is a Japanese language Service organization which provides a wide range of services including Training, Translation, Interpretation and Customized Training. Kindly visit our website http://www.snrc.co.in. Benefits of learning from SNRC 1.Structured syllabus 2.Concentration on all four aspects of language Reading, Writing, more...
Christine Donovan & Associates Former manager of the Disney University offers staff and leadership development, instructional design and customized training media, all focused toward creating an exceptional customer culture and reputation for our clients. A range of programs and services are offered including supervisory and leadership development; employee effectiveness; teambuilding; interpersonal skills training, and more...
Jeff Goldberg & Associates Jeff Goldberg & Associates is an international sales training, consulting and professional speaking firm specializing in helping salespeople at all levels sharpen their skills, close more business and make more money. The training and workshops are based on Jeff's 33 years of experience as a sales trainer, salesperson and sales manager. When combined with his experience in the theatre and stand-up more...
Paradigm Shift Paradigm Shift is a knowledge consulting company with specialist teams working to create high-value solutions. We are committed to delivering excellence through innovative learning solutions. With deep industry knowledge, proven track record and extensive resources, we mobilize the right people, skills and resources to achieve our clients learning goals. We are committed to leveraging our more...
Alliance Fran aise de Rouen Member of the Alliance Fran aise international network, the Alliance Fran aise of Rouen offers intensive courses of French, specialised courses (business, tourism, literature, gastronomy, ...), one to one or in group. The program allows you to enjoy accomodation in french family on a half board base, in order to have a better knowledge of the language and the culture. Furthermore, at the Alliance more...
Jobs Flash Jobs Flash is the Human Resource arm of The Vinayak Group. Jobs Flash is a premier Human Resource Consulting firm .Our success as a Human Resource Consulting Firm is mirrored in the fact that we have an established client base, which extends to IT, ITES, Pharma, Engineering, FMCG, Banking, Manufacturing Companies. Jobs Flash has been able to create a niche for itself just in a short span of more...
Development Solutions Solutions to performance challenges often require more than just training, they can call-for tailor-made programs that may include pre-training checks to ensure relevancy to the individuals"/teams" needs and the organisation"s culture. The programmes also often require ongoing coaching or mentoring to ensure that what is learned modifies behaviour in the workplace. Whether you seek a more...
SHRADHA HRD Private Limited Shradha HRD trains to improve your Customer Capital through various initiatives: 1. Corporate training- behavioral and soft skills; change management, communication skills for different levels, stress management, .... 2. BPO training- Linguistics (Voice and Accent), Customer Service, Telephone etiquette, Culture Sensitisation- for US, UK and Australia processes 3. Leadership Training for middle more...
Newcom group Newcom Group is a team of diverse but interrelated companies that specialize in information technology and telecommunications business in Mongolia. Group member companies are: Newcom Co., Ltd. Mongolia Links Co., Ltd. Mobicom Corporation NewTelCard LLC Newcom Technology LLC Newcom Group parent is Newcom Co., Ltd., established on April 23, 1993 as one of the first private more...
Performance Solutions by Design With over 40 years of Ritz-Carlton experience and the ability to transform the culture of an organization Performance Solutions by Design can bring excellence to your organization. Theo Gilbert-Jamison, CEO of Performance Solutions, former VP of Training and Development for The Ritz and author of The Six Principles of Service Excellence along with our team of subject matter experts can drive the more...
Chinamerica About us We are a Chinese business consulting company specializes in helping American companies to do business in China. We provide a complete portfolio of Chinese business consultingservices, from Chinese business training , to Chinese market research and operation , to outsourcing and placement service in China. Unlike most of other consulting companies, all our more...
Joan Roberts Consulting Joan Roberts M.A. has over 20 years of experience managing projects, developing organizations and working with different levels of government. Joan s work focuses on building collaborative processes that engage members of delivery systems to enhance and improve their service delivery. Her skill set includes high level knowledge and hands on experience of the fields of change management, more...
Ultimate Living Transformations ULT was created and developed by Jim Hillelson who has 28 years in the Hotel Industry as a Corporate General Manager/Trainer. Jim provides a fresh Leadership environment and Coaches Leaders & Teams to shift their mental-emotional habits to achieve through Transformational Leadership that consistently creates bottom-line results. Jim became so well established as a Leadership Trainer in the more...
The $elling Edge, Inc. Since the summer of 1983 The $elling Edge , Inc."s staff has advised, trained and coached literally thousands of managers, sales representatives and service industry professionals on how to put the pieces of the selling puzzle together. Our services include: ***IDENTFYING AND SELECTING PEOPLE WHO CAN SELL*** Selecting people to sell is a complex and tricky process. We've been over the more...
ideasinmotion.co.uk Our Values Embracing one world, celebrating diversity, recognising individual and local responsibility for how we live our life. Our Service Providing coaching, training, consulting and culture changing experiences that help people and organisation live healthy, productive and fulfilling lives. Our Sources The skills attitudes and practises of the visual and performing arts, modern more...
Princeton Performance Dynamic As a facilitator and coach we help our clients hone strategies, skills and attitudes that make them more effective in succeeding where it really matters to them. Bring out the best in your business. People make the difference from the leadership ability at the top to the quest for excellence throughout your organization. Our goal is to unleash more of the potential in your business. We more...
John Munro - Customized Training Invest even less and receive a customized program that fits your unique needs. We can provide you with a quest speaker, a seminar, a workshop, or a full training program. The following are some sample themes: BUILDING A CAN-DO WORKPLACE "Let enough negative thoughts or improper thoughts get into the human mind and the person sinks just like a ship." Alfred A. Montapert Do your team more...
Brad Worthley International Brad Worthley, an accomplished business consultant with over 27 years of business management experience, is also a nationally acclaimed leadership and motivational expert. Brad has trained hundreds of thousands of people throughout a wide range of industries. His expertise spans key performance areas such as leadership, sales, service, and motivation. A true professional, Brad equips companies more...
Malkam Cross-Cultural Training Customised courses to fit your corporate culture MALKAM promotes linguistic and cultural diversity to build bridges that further employee understanding, communication and interactivity. We will build upon the diversity of your employees, creating a valuable resource. Have a look at our English Study/Tour program for the summer of 2003; or our Executive Culture and Language Training program for more...
EnglishPerfect The mission of EnglishPerfect is simple: To enable and empower professionals and paraprofessionals of other languages and cultures to enter and succeed in the professional or academic arenas with language skills commensurate with those of native speakers. EnglishPerfect strives to fine-tune the communication skills imperative for success in the business, medical or academic environments more...
Soaring Eagle Enterprises Whether you are looking for a highly impactive customer service training program, an interactive team building session or a transformation from management to leadership, Soaring Eagle Enterprises is your one stop headquarters for the highest value, greatest impact and most entertaining programs available. Seminars, workshops, customized training and much, much more. We offer a wide range of more...
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