Online The Value eLearning - Training Resources

21st Century Professional Networking ...The value of professional networking in the 21st Century has grown in value, methods and applications. This course examines professional networking methodologies and practices in today`s global communications environment. Participants will network with each other utilizing practices and prescriptions for networking success. From grass roots communications to technology based networking, this  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home A Trump U Course-If you ever plan to buy a house this course can save you money, time and aggravation. This course will give you expert instruction, including video tutorials that can save you thousands and position you for success and security in your personal real estate investments. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed A Trump U Course- Real estate investing means a lot more than curb appeal: success is in the numbers. From researching income potential, to financing a purchase and examining how cash flow affects value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may  more...

The Entrepreneurship Certificate in Marketing Mastery Program A Trump U Course- Starting a new business means more than having a good idea. The hottest concept will cool off in a minute if it isn t fueled by the knowledge and skills that are needed to transform it into a real and sustainable business. Students will be given an opportunity to work on their own business concepts. Students may complete this course within a reasonable period of time. Contact  more...

The Trump Way to Wealth A Trump U Course- It`s a fact: today, anyone can become a millionaire or even a billionaire. In the history of the world, there has never been a better time to create wealth than right here, right now. The Trump Way to Wealth will give you the coaching, training, skills and tactics you need to build wealth every single day.Students may complete this course within a reasonable period of time.  more...

Significantly Increase the Value of Any Property--Instructor-Led ... A Trump IACET Accredited Course. Significantly Increase the Value of Any Property--Instructor-Led A Trump IACET Accredited Course This course is about creating value in investment properties through the application of simple entrepreneurial principles. As with any business opportunity, the potential for profitability in real estate is connected to an ability to identify and capitalize on  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led Let an Search Engine Expert teach you how to quickly obtain top rankings and generate $$$ for your small business. A Great Value! Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search  more...

Set Performance Expectations ...valuate good performance objectives; and you will see the value of linking performance standards to rewards (or to other consequences). This course can be completed as quickly as you care to. Student is given 90 day access. Set Performance Expectations This course will help you see how to identify and set performance standards for your employees? jobs, and see how they contribute to  more...

Paralegalism Career Overview Start a new career. Students learn about law and the role of the paralegal and what it takes to become one. Paralegals can assist lawyers in the delivery of many basic services. A paralegal`s general knowledge about the American Legal System and specific knowledge about civil and criminal law can enhance a paralegal`s value in the workplace. Gaining an overview of the law can provide students  more...

Negotiate to Win A Trump U Course- The most critical skill in business is negotiation. It`s all about getting what you want, every time. The responsibility to learn how to negotiate is all yours. It`s not up to your boss or colleagues or spouse or customers. So get started!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this  more...

Negotiate Profitable Real Estate Deals--Instructor-Led A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured. Students may complete this course within a reasonable  more...

Negotiate Profitable Real Estate Deals--Self-Directed A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured.Students may complete this course within a reasonable period  more...

Manufactured Housing Appraisal/Valuation Course ...the value of a Manufactured Home, using the NADA Manufactured Housing Guide and other methods. This course is designed to allow you to sit for various exams that may lead to Certification. Successful completion of this course will enable the graduate to prepare for various exams that may lead to becoming a Certified Manufactured Home Appraiser. You will learn to complete appraisals for  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led A Trump U Course- Rental property owners can profit from what entrepreneurs know: success lies in examining all aspects of your business, looking for opportunities to reduce expenses and maximize income. In this exclusive course, TrumpU experts will show you how to position your property correctly for the target market, manage problem tenants, market your property, and more. Students may complete  more...

Listening Skills for the Workplace ... Workplace There is an expanding awareness in business of the value of good listening skills. To ignore this important tool in today`s competitive business environment can lead to costly errors, wasted time, an absence of teamwork, unsatisfactory service and misunderstandings at all levels. As the old saying goes, "It pays to listen." Yet, despite its importance, listening is often at the  more...

Leadership Assessment Profile A Trump U Course- Do you have the personality and style to be a leader? The Leadership Profile indicates your potential to handle the challenges of responsibility. Your online assessment tells you if you are likely to achieve what you want, and points to the areas you need to work on to increase the likelihood of success.Students may complete this course within a reasonable period of time. Contact  more...

Lean Manufacturing Personal Training Library The Lean Manufacturing Library gives one learner access to four core Lean Manufacturing courses: Lean Manufacturing, 5S s: Workplace Organization, 8D Problem-Solving, and Mistake-Proof It!. For a comprehensive understanding of the role statistics play in Lean Manufacturing, consider the Manufacturing Statistics Library as well. The Lean Manufacturing course provides a comprehensive introduction  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

How to Critically Evaluate Your Business Plan A Trump U Course- Thinking like an entrepreneur means making the most of your opportunities. To achieve your dreams, you must know how to examine your plans critically. And you must learn to set milestone goals that you can count on. With this course, you will develop the vision and analytic skills you need. Learn how to create the business plan that will change everything for you. Students may  more...

Find and Purchase Income Producing Properties--Instructor-Led A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Find and Purchase Income Producing Properties--Self-Directed A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Expert Certificate Course in Medical Billing This course is for students who want to learn all of the skills and knowledge needed to succeed in this medical-support field. When you begin working in the healthcare industry, you will be armed with all of the medical billing skills and confidence you need to do an outstanding job. This course also touches on the business acumen needed to market your new billing skills. This marketing knowledge  more...

Entrepreneur Assessment Profile A Trump U Course- Have you ever wanted to strike out on your own in business and wondered if you have what it takes? The Entrepreneur Profile indicates your potential for satisfaction and success as an entrepreneur. The online assessment tells you if you are ready to make the leap, and points to the areas you need to work on to increase the likelihood of success. Students may complete this course  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Instructor-Led A Trump U Course- There`s more than one way to profit in real estate: in fact, there are three basic techniques: amortization, cash flow, and appreciation. This exclusive online course uses cutting edge interactive features to show the ins and outs of proven strategies: from fix-and-flips to condo conversion, from refinancing to trade-ups. Most important, you learn which fits your goals. Students  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Self-Directed A Trump U Course- There`s more than one way to profit in real estate: in fact, there are three basic techniques: amortization, cash flow, and appreciation. This exclusive online course uses cutting edge interactive features to show the ins and outs of proven strategies: from fix-and-flips to condo conversion, from refinancing to trade-ups. Most important, you learn which fits your goals. Students  more...

Customer Service for Bars and Restaurants-Online ...Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and the return of loyal customers. Customer Service for Bars and Restaurants-Online Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online  more...

Design a Winning Business Based on Your Idea--Instructor-Led A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Design a Winning Business Based on Your Idea--Self-Directed A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Career Assessment Profile A Trump U Course- Do you know what you are best suited to do? So much of our success depends on matching what we do with what we do best. The Career Profile indicates how your personality can affect your potential. The online assessment can predict your job performance and will point you to the areas you need to work on to increase the likelihood of your success.Students may complete this course  more...

Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities  more...

Build Your Own BIZ(tm) - Networking Learn to establish, nurture, and maintain mutually beneficial relationships with practical networking strategies.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your  more...

Build a Powerful Marketing Strategy--Instructor-Led A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period  more...

Build a Powerful Marketing Strategy--Self-Directed A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of  more...

Build a Powerful Branding Strategy--Instructor-Led A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable  more...

Build a Powerful Branding Strategy--Self-Directed A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable  more...

Build Your Own BIZ(tm) - Branding and Beyond Learn how to use branding to set your product or service apart from the competition and build value. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business  more...

Achieving Solar - An Introductory Guide Learn the fundamentals of today`s solar energy applications for homes and small businesses. Site considerations will be covered, as well as payback and economic considerations for solar energy systems.Student has access for 60 days but may complete the course sooner. Achieving Solar - An Introductory Guide In this online six-module course, you will gain an understanding of the fundamentals of  more...

Accounting In An Hour Whether you re new to the subject or just looking for a good refresher, this course demystifies accounting and financial concepts by providing the basics in just 60 minutes. It prepares non-financial learners to understand and get involved in financial discussions and to make better decisions on financial matters. It is suggested that the student realistically consider their abilities and  more...

Accelerate your Business Growth--Instructor-Led A Trump U Course- Business is dynamic. If you`re not able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of  more...

Accelerate your Business Growth--Self-Directed A Trump U Course- Business is dynamic. If you`re not able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of  more...

911 OPERATOR TDD TRAINING According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months." This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with  more...

Delegating Course description -- This course takes you through every step of the delegation process from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you get  more...

Java Programming with Java SE 6 0 Java Utilities ...s - use the methods of the Java Math class to determine the value of a variable in a given piece of code, and associate the new methods of the Math class with their corresponding functions. The wrapper classes - recognize what wrapper classes are and how they're used, and also use the utility methods of the Java wrapper classes to parse strings into numeric values, transform values back  more...

Introduction to IT Project Management Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT  more...

Sales Communications Foundations ...nstruct your prospective customers and help them discover the value of your offerings, and you must seduce them with the customer experience you offer. Every buying decision that has ever been made, or ever will be made, is an emotional decision rationalized with facts. Your communications skills are the crucial element behind stirring the emotions of your prospective customers and  more...

Sales Communications Essentials For your value proposition to be perceived as credible and persuasive, you need to master how to craft and communicate your message. "Sales Communications Essentials" will help you cultivate the skills to successfully send your sales message. Think about it: sales professionals act as counselors by helping customers bring clarity to their wants and needs; act as persuaders, impressing customers  more...

Sales Math 101 Developing a Sales Plan for Success ...of each hour of your day. You will learn how to recognize the value of your time, and how to manage it, so as to maximize your return on the time you invest in your business (your ROTI). This course presents a series of mathematical tools that can be used to quantify a sales plan for success, and a time management model for getting the greatest return on the most important asset any sales  more...

Strategic Planning Selling high-value contracts is fiercely competitive, with buyers setting stringent criteria by which to judge prospective key suppliers. Success at this level requires knowledge of these criteria and an awareness of what will be required to ensure that your proposition is viewed most favorably. Using "stripped down" project management techniques, this course outlines the analysis and planning  more...

Progressing through the Complex Sale High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources.  more...

Developing Excellent Time Management Habits Time management shouldn't be a separate activity--it should be an integral part of the way you do things. For this to happen, you need to be able to develop good time management habits and avoid bad ones. An effective use of time also involves managing your environment, managing your use of technology, and managing the time-wasting activities of people around you. Today we are often overwhelmed by  more...

Field Sales Foundations Many field sales representatives are set loose on their assigned territories armed only with a few sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the  more...

Completing Inbound Sales Calls Everything you do in an inbound sales call leads up to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also  more...

Building Brand Equity Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand  more...

Developing Fundamental Critical Thinking Skills You may not need an MBA to succeed in the corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental  more...

Industry Overview Information Technology Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar  more...

The Automotive Industry Overview Version 2 Trends in the automotive industry are considered a barometer of a mature economy. The industry has been going through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational  more...

The Health Care Industry Overview Version 2 ... to information technology to eliminate inefficiencies in the value chain, to address issues of access, to improve quality, and to reduce cost. This course provides a high-level view of the health care industry environment, including its key players, trends, structure, and relevant business and regulatory issues. It also provides an overview of the state of affairs and insights into the health  more...

The Banking Industry Overview Version 2 Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...

The Retail Industry Overview Version 2 Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail  more...

Models for Managing Technical Professionals Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of  more...

The Inbound Call Center Inbound call center managers of this century will face many of the same challenges that their counterparts faced in the 20th century. The emphasis will still be on the development and acquisition of cost-effective methods to provide customers with the service they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework  more...

Working with Internal Customers Excellent customer service lies at the heart of any successful business. However, you should not overlook the importance of meeting the needs and expectations of your fellow employees, your internal customers. By helping other people within your organization, you enable it to succeed. Great internal customer service improves people's morale, productivity, and external customer service, and  more...

ITIL V3 - ITIL and the Service Lifecycle Organizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL) can help organizations achieve these goals and increase external and internal customer satisfaction. To be successful, an organization needs to have the capabilities to manage these services and good practices to  more...

ITIL V3 - Service Strategy Fundamentals IT organizations face a variety of challenges to maintain a strategic advantage over their competitors. Within IT Infrastructure Library (ITIL), Service Strategy is a phase of the Service Lifecycle that helps IT organizations create value for their organizations through their service assets. This course examines how value is created through service assets, and how these service assets can perform  more...

Identifying Your Customers Expectations Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate  more...

Using Surveys to Measure Customer Satisfaction If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere.It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will  more...

The Impact of Culture on Communication Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden.Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in  more...

The Fundamentals of Exceptional Customer Service You've seen the ad campaigns that boast, "Customer satisfaction guaranteed." But in today's marketplace, satisfaction isn't enough. This course is designed to take your goals beyond merely satisfying the customer to creating customer loyalty. The training takes aim at outdated modes of thinking, and establishes the building blocks for a service mentality that increases customer commitment, not to  more...

Effective Relationships with Customers It's time to disregard that old deferential model of short-term customer relations you're using. Why not replace it with a selection of long-term relational skills that work for you in the marketplace? Take control by picking the best customers and developing equal, trusting partnerships with them. When you limit your investment in your customer relationships, you also limit your growth potential.  more...

Oracle 11i E-Business Suite Flexfields To create value sets and to perform the tasks to define a structure for descriptive flexfields  more...

Manager s Performance Guide - Team Conflict Skills There is little doubt that today's organizations are experiencing unprecedented changes in how they define themselves and accomplish their work. Nowhere are these changes more evident than in organizations' training and development departments. Managers are increasingly being asked to show how their training efforts add value to the organization, and that means being able to measure performance.  more...

Advanced Project Leadership - Bringing Home the Value ...the Value teaches project managers to consider both the monetary and non-monetary value of a project, first of all by understanding how a project supports strategy. Project Managers will learn how to calculate Earned Value, Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a project. Finally, project managers will  more...

Advanced Project Leadership - Selling Project Management to the Organization This course in the Advanced Project Leadership series focuses selling project management to senior executives. This course explores the problems faced when implementing project management, the value of project management, while identifying the barriers faced when selling project management to senior executives. This course will also discuss the process for implementing project management as  more...

Lean Concepts Most business processes are 90 waste and 10 value-added work. The challenge for businesses today is to find new ways to dramatically reduce costs and improve investment returns while better serving their customers. To meet these challenges, organizations have turned to Lean Thinking, which seeks the elimination of all forms of waste, strives for continuous improvement, and simplifies business  more...

Non-value-added Steps and Tasks Anytime you have products sitting in inventory it means your resources are not producing cash flow. Identifying and removing the non-value-added steps and tasks in the supply chain is the key element in effective inventory management. This course examines how Lean businesses seek to integrate their supply chains with their production processes so as to minimize inventory levels, improve the flow  more...

Analyzing Process Capability Process capability is determined by a range of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches  more...

The Ins and Outs of Capital Budgeting Capital budgeting is an essential part of every company's financial management. It involves examining investment assets and deciding whether or not those assets will achieve the company's desired returns over an extended period of time. To effectively manage your company's finances, you must evaluate a number of factors in making investment decisions.This course will explain what a capital budget  more...

Managing Cross-Functions Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of  more...

Introduction to Advanced Finance Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and cash flow models.  more...

Raising Capital and Financing Decisions The goal of every financial manager is to maximize firm value and shareholder wealth. How does a manager reach this objective? To be successful, financial managers must be aware of the financing options available to them, and the procedures they must follow to begin financing. Most important, managers must be able to choose the best financing mix for their company.  more...

Managing Working Capital Working capital management influences both a firm's risks and its expected returns. As such, it is an important determinant of firm value. Investment and financing decisions are interconnected, thus they cannot be made independently. Financial planning will make you think systematically about the relationships among your goals for growth, investment, and financing. After completing this course,  more...

Foundations for Business Execution Have you ever sat in a meeting where your boss described a "new initiative" that was going to transform your business unit, only to see the initiative fizzle and die a few weeks later? Do you have big plans and long-term goals that never come to pass because you get so bogged down with day-to-day activities? When management announces "new plans" to revolutionize productivity in your organization,  more...

Introduction to Work Force Generations Why do people seem so different in what they value, how they live, and how they behave at work? The worlds your co-workers grew up in may have been very different. There are four generations interacting in the work world of today: the silent generation, baby boomers, Generation X, and Generation Next. The differences among these four generations can cause major differences in behavior and  more...

Leading Silent Generation and Baby Boom Workers The two eldest generations of employees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and  more...

Managing Knowledge Workers The era of the knowledge worker has arrived. An increasing number of companies gain more value from the knowledge and experience of their workers than they do from physical assets or products. This is most vividly captured in the Internet economy, in which knowledge workers are in high demand. Talented workers often won't hesitate to jump to a company that offers a higher salary or more stock  more...

The Principles of Financial Management Financial management is a key tool in controlling and directing the resources of any business organization. Managers--not only financial professionals but also managers whose responsibilities are largely non-financial--can use this tool to generate and analyze the financial information that is essential to decision making in business. Understanding the principles of financial management helps all  more...

Directory Technologies Part 2 NDS eDirectory Course Overview This is the second course in a three part series that teaches the purpose, features, and benefits of eDirectory. It covers how to install and configure eDirectory. It also covers common eDirectory management and troubleshooting tasks. It also discusses the relationship between NDS eDirectory and the Full Service Directory model. Learn To • Understand the concept of NDS  more...

Oracle9i Peformance Tuning Managing Memory and Disk I O ... Identify the methods of creating stored outlines. o Set the value of the USE_STORED_OUTLINES parameter. o Match the values of the USE_PRIVATE_OUTLINES parameter with their descriptions. o Identify the procedures in the DBMS_OUTLN package used to manage stored outlines. o Identify the diagnostic tools available for evaluating the performance of SQL statements and PL/SQL modules. o Identify  more...

Oracle9i Database Admin Manage Security Course Overview This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course you will learn the concepts and methods associated with implementing security and resource consumption in an Oracle9i database. Learn To • Define and maintain the five components of the security domain of a user in a given  more...

Oracle9i Database Admin Manage Data Storage Course Overview This course is the fourth in the series covering the database administration strategies and procedures provided in Oracle9. This course covers the concepts associated with tables, maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. Learn To • Identify the row storage method used by the various tables and the  more...

Oracle9i SQL DML and DDL The Oracle SQL DML and DDL course is the third in a three-part series covering the Data Manipulation and Data Definition language statements supported by Oracle9i. This course introduces the participants to various objects in a database. The participants learn to create, update, and delete the database objects. The participants also learn to add rows, update, and delete existing rows from a table.  more...

Oracle9i SQL Data Retrieval Techniques This course covers joins, group functions, subqueries, and the iSQL*Plus report variables. Additionally, this course shows students how to access data from multiple table using joins, aggregate data using group functions, create subqueries, and use iSQL*Plus commands to create customized queries. Learn To: o Identify the four Oracle join types used to display data from more than one table. o  more...

C Programming for the Microsoft NET Platform Part 3 Course Overview This is the third course in a five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify  more...

C Programming for the Microsoft NET Platform Part 2 Course Overview This is the second course in a five part series that teaches statements and exceptions, methods and parameters, and arrays within the Microsoft C# programming language. The course introduces common statements and exception handling, as well as, how to use methods and parameters and how to create, initialize, and use arrays. Learn To • Identify characteristics of  more...

C Programming for the Microsoft NET Platform Part 1 ...s. • Identify characteristics of the data types in the value type category. • Identify guidelines for variable names. Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application  more...

C Programming for the Microsoft NET Platform Part 1 ...s. • Identify characteristics of the data types in the value type category. • Identify guidelines for variable names. Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application  more...

SQL Server 2000 Querying with Transact SQL Part 2 Working with Queries Course Overview This course will teach students how to work with queries. The course will also introduce views, stored procedures, triggers, and user-defined functions. Learn To Identify advantages of using aliases for table names. Identify the guidelines for using joins. Identify the considerations for using inner joins. Identify considerations for using subqueries. Create a derived  more...

Oracle8i Database Admin Manage Security Course Overview This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and  more...

Oracle8i Database Admin Manage Data Storage ...uidelines to be followed while creating tables. Identify the value for the PCTFREE parameter in a given situation. Match the row chaining and row migration events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified will affect a table. Identify the block utilization parameters that when modified  more...

Windows NT Server 4 0 Troubleshooting in the Enterprise Course Overview This is the fifth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network  more...

Building an E-Commerce Business Case This course provides the learner with information which addresses the relationship between costs and benefits. Learn To: Build Online Revenues. About B2B Consumer Transactions. About Sales and Services. About Online Customer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to provide  more...

Oracle Reports R6 Control Reports ...by using a Report Builder packaged procedure. Initialize the value in a layout field by using a Report Builder packaged procedure. Create a drill-down report by using a Report Builder packaged procedure. Execute a SQL statement in a report by using a Report Builder packaged procedure. Unit 5: Using the Reports Server Duration: 1 - 2 Hour(s) Differentiate between multi-tier and  more...

Oracle Form Builder R6 Writing and Debugging Code Course Overview This course is the third in a six-part Oracle Developer series that is based on Oracle Developer Release 6. In this course learners will create and control alerts, debug PL/SQL code, and process queries in form modules. In addition, the course will cover transaction processing, Form Builder application customization, and writing flexible code. L earn To: Identify the  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention Course Overview This course is the third in a three-part Oracle8 Performance Tuning series. This course introduces the participants improving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student  more...

Oracle8 Database Administration - Manage Security ... Sequence the steps involved in database auditing. Match the values of the AUDIT_TRAIL parameter with their descriptions. Specify the commands to audit statements by using an Oracle SQL Worksheet. Specify the command to audit a privilege by using an Oracle SQL Worksheet. Specify the command to audit a schema object by using Oracle SQL Worksheet. Specify the command to disable an audit  more...

Oracle8 Database Administration - Manage Data ...uidelines to be followed while creating tables. Identify the value for the PCTFREE parameter in a given situation. Match the row chaining and row migration events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified will affect a table. Identify the block utilization parameters that when modified  more...

Oracle Report Builder Controlling Reports ...or a query by using a SRW packaged procedure. Initialize the value in a layout field by using a SRW packaged procedure. Set the format attributes for an object by using the SRW packaged procedure. Create a drill-down report by using a SRW packaged procedure. Execute a SQL statement in a report by using a SRW packaged procedure. Unit 5: Reports for Different Environments Duration: 1  more...

Oracle Form Builder Managing Module Types Course Overview This course is the fourth in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course will introduce participants to Project Builder and teach them how to create and manage a menu module. In addition, users will learn how to customize and implement menu security. L earn To: Identify the benefits and terminology of Project  more...

Oracle Form Builder Writing and Debugging Code Course Overview This course is the third in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course will help participants learn to create and control alerts, debug PL/SQL code, and process queries. In addition, transaction processing, Form Builder application customization, and writing flexible code will be covered. L earn To: Identify the  more...

C Programming - Part 2 Course Overview This course is the second in a four-part series on C++ Programming, which is based on ANSI C++. The focus of this course will be on the object-oriented (OO) capabilities of C++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance. L earn To: Override the  more...

C Programming - Part 1 Course Overview This course is the first in a four-part series on C++ Programming, which is based on ANSI C++. This course will focus on teaching users some of the fundamental differences between C and C++. It will also introduce the object-oriented (OO) features of C++ and teach users how to use these features to create a simple class. L earn To: Identify the features supported by  more...

C Programming - Part 4 Course Overview This course is the last in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some  more...

C Programming - Part 3 ...the expressions that use bitwise logical operators, given the values of the variables used in an expression. Identify the output of the expressions that use bitwise shift operators, given the values of the variables used in an expression. Identify the option that lists the one's and two's complement of a given binary number. Unit 3: Advanced Input/Output Duration: 2 Hour(s)  more...

C Programming - Part 1 ...dence and associativity of arithmetic operators. Compute the value of expressions based on precedence and associativity of assignment operators. Compute the value of expressions based on the precedence and associativity of relational operators. Compute the value of expressions based on the precedence and associativity of logical operators. Compute the value the expressions that use the  more...

SAP R 3 v4 x MM Inventory Management Course Overview SAP's Inventory Management system allows you to manage stocks on a quantity and value basis in order to plan, enter, check goods movements and carry out physical inventories. You will learn the essential skills needed to ensure efficient and sensible use of the Inventory Management services within the MM Module. L earn To: Basic Principles. Inventory Management.  more...

SAP R 3 v4 0 Investment Management - Overview Course Overview This course deals with investment programs (structure, planning and budget), internal orders, investment procedures (characteristics, master data, postings, accounts receivable, depreciation, settlement), and the information system (research, planned values and budget values). L earn To: Create and editing program definitions. Create and editing program positions.  more...

SAP R 3 v4 0 Profit Center Accounting Course Overview The purpose of this course is to teach students to use PCA as a financial controlling instrument. The accounting principles of Profit Center Accounting and its goals are illustrated. The use of Profit Center Accounting within the SAP/R3 system and links to other areas of SAP R/3 are shown. L earn To: The positioning of Profit Center Accounting within the accounting  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 5 Course Overview This is the fifth course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Store and retrieve data from a file and registry by using MFC. Implement remote communication by using the Socket and Serial  more...

Visual InterDev 6 0 Active Server Pages and Data Access ... procedure of the object maintaining the state data. Set the value of a cookie by using the Cookies collection of the Response object. Write the syntax to create an instance of a component. Match the built-in ActiveX components used to create ASP with their functions. Set the properties of Browser Capabilities component in the Browscap.ini file. Write to a text file by using the TextStream  more...

Visual InterDev 6 0 Active Server Pages and Data Access ... procedure of the object maintaining the state data. Set the value of a cookie by using the Cookies collection of the Response object. Write the syntax to create an instance of a component. Match the built-in ActiveX components used to create ASP with their functions. Set the properties of Browser Capabilities component in the Browscap.ini file. Write to a text file by using the TextStream  more...

Brand Management Developing a Brand Strategy ...ffects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Building and Defending Brand Equity (0.5 - 1 hour) Select the four  more...

Brand Management Integrated Marketing ...ffects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Integrated Brand Communication (0.5 - 1 hour) Identify the benefits  more...

Brand Management Branding on the Web ...ffects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Branding Through the Internet (0.5 - 1 hour) Select the different  more...

Strategic Management Analyzing Strategic Options ...t form the SWOT acronym. Apply the value chain analysis to evaluate the internal environment. Recognize the components that represent the external environment. Identify the levels of strategy. Recognize the approaches to initiate business or corporate-level strategy. Audience  more...

Advanced Six Sigma The Define Phase of DMAIC Six Sigma is a focused, concerted effort to achieve a zero-defect quality level. Using Six Sigma, you can measure how many defects you have in a process, and systematically eliminate them to arrive at a near zero-defect product or process. In this advanced course of implementing Six Sigma, you will use the concepts of Six Sigma and apply them to an organization. You will identify problems,  more...

SAP R 3 v4 0 Profitability Analysis - Basics Course Overview The purpose of this course is to provide a thorough understanding of Profitability Analysis. L earn To: Understand the basic principles behind Profitability Analysis. Discuss basic data that is used in Profitability Analysis. Options for generating plan data and making postings. Basic reports and form reports. C ontent Emphasis Skills-Based A  more...

SAP R 3 CO Activity Based Costing Course Overview The course SAP R/3 Activity Based Costing is designed to provide all employees of a company involved in Cost Accounting an overview of the possibilities supported by activity-based costing and to explain how the available functions can be used. The user will also be given the basic information required to carry out day-to-day chores within the SAP R/3 System. L earn To:  more...

C Foundation for Non-C Programmers - Part 1 ...specified scenario. Calculate the result of manipulating the value of a variable by using a pointer. Identify the appropriate structure declaration for a specified scenario. Calculate the result of manipulating a reference. Unit 2: Operators and Flow Control Statements Duration: 2 - 3 Hour(s) Identify valid C++ expressions. Calculate the output of an expression that uses  more...

Data Modeling - Create Basic Models Course Overview This is the first course in a two-part series which covers Data Modeling. You will begin by learning a top-down, systematic approach to database development using entity-relationship models and normalization. Then you will use this approach to identify and define business information requirements both in the course and within your work environment. This course can be used as  more...

Data Modeling - Develop Depth to Your Models ...) Model fully in the Third Normal Form (TNF). Consider the value of Normalization and ER Modeling. Use normalization as a QA technique for entities. C ontent Emphasis Skills-Based A udience Business managers, business analysts, technical analysts, database designers, database administrators, and anyone responsible for the analysis and specification of data during the  more...

Oracle SQL Specifics Retrieving and Formatting Data Course Overview This course is the first in a two-part series on Oracle SQL Specifics that will teach participants how to use commands, functions, and operators supported by Oracle as extensions to standard SQL. Students will be introduced to the Oracle implementation of the relational database management system (RDBMS) and the object-relational database management system (ORDBMS). Users will  more...

Oracle SQL Specifics Creating and Managing Database Objects Course Overview This course is the second in a two-part series on Oracle SQL Specifics that will teach participants how to use commands, functions, and operators supported by Oracle as extensions to standard SQL. Users will learn how to create and manage tables, build integrity constraints, and use the COMMIT and ROLLBACK statements to control transactions. Learners will create and maintain  more...

Oracle SQL and SQL Plus Advanced SELECT Statements Course Overview This course is the first course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the advanced SELECT statements and the use of subqueries in Oracle Statements. In addition, this course explores the functions used in Oracle and covers the use of set operators to combine two or more queries. L earn To: Write single-row  more...

Oracle SQL and SQL Plus SQL Plus and Reporting Course Overview This is the second course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the fundamental concepts of SQL*Plus and queries using SQL*Plus runtime variables. In addition, this course explores saving customizations and enhancing query output. L earn To: Identify the fundamental concepts of SQL*Plus and write queries  more...

Excel 2000 Fundamentals Course Overview This course provides participants with the fundamental skills to use Microsoft Excel 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to create and save a new workbook; add and manipulate worksheets; enter and manipulate data in single and multiple cells; use formulas and functions; format workbooks, worksheets and cells; and  more...

Excel 2000 Proficient User Course Overview This course provides participants with the skills to use Microsoft Excel 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to format and print data in a worksheet; make worksheet calculations by using the advanced formulas and functions provided by Excel; manipulate data in a worksheet; create and edit workbooks for integrating  more...

Excel 2000 Expert User Course Overview This course provides participants the knowledge to use the advanced features of Microsoft Excel 2000. At the completion of this course, students will learn how to create and use templates; retrieve, sort and manipulate data from a list; create and modify shared workbooks; and analyze data by using Data Map, Pivot Table, Data Table Scenario and Data Analysis tools. L earn To:  more...

SQL Server 7 0 - Implementing a Database - Part 3 Course Overview This is the third course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Query multiple tables using Transact-SQL statements. Retrieve and modify data using advanced query techniques. C ontent Emphasis Skills-Based A udience This course is designed for IT  more...

SQL Server 7 0 - Implementing a Database - Part 4 Course Overview This is the fourth course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Generate summary value and summary data as well as generate control break reports using aggregate functions. Define transactions and set transaction isolation levels. Identify the purpose and  more...

SQL Server 7 0 - Implementing a Database - Part 5 Course Overview This is the final course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Access data by using the Stored Procedure model. Access data using triggers. Set up a distributed environment to access, modify and manage remote data. C ontent Emphasis Skills-Based A  more...

Oracle 11i10 Project Foundation Fundamentals Part 2 Oracle 11i10 Project Foundation Fundamentals: Part 2 introduces the learner to methods used to define periods and calendars in Oracle Projects. The course covers different implementation options for Oracle Projects. Additionally, this course teaches the learner to define page layouts and user-defined attributes. Learn To: Identify uses of different types of periods. Identify steps to  more...

Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env ...tch the information to be recorded in the Server log with the value specified in the Log Replication entry. Match the error messages commonly displayed in the Server log with the problems they indicate. Match the error messages commonly displayed in the Notes log of a client with the problems they indicate. Identify the information displayed by the Replication Schedule option. Unit 4:  more...

SQL and PL SQL PL SQL Basics Course Overview This course introduces the learner to the basics of PL/SQL. The course builds the necessary skills for using Oracle PL/SQL. It will help the learner acquire the expertise to design, develop, and implement Oracle Server applications by using Oracle Structured Query Language (SQL) and PL/SQL. The learner is guided step-by-step through the various aspects of PL/SQL programming.  more...

SQL and PL SQL Data Retrieval Techniques Course Overview This course is the second in a three-part Oracle series that is based on the ILT course Introduction to Oracle: SQL and PL/SQL. This course describes how to access data from more than one table using joins and aggregating data using group functions. This course also describes how to embed a SQL statement in a clause of another SQL statement to enhance the power of SQL queries.  more...

SQL and PL SQL DML and DDL Course Overview This course is the third in a three-part Oracle SQL series that is based on the Oracle ILT course, Introduction to Oracle: SQL and PL/SQL. Using the Oracle SQL*Plus environment, this computer-based training course uses Structured Query Language (SQL) to create and populate Oracle database tables. Learners create tables and other database objects and learn to maintain and modify  more...

Oracle 11i e-Business Suite Essentials for Implementers Part 2 This course provides an overview of Flexfields, Workflow, and Alerts for functional implementers. Learn To: Identify features of flexfields. Identify features of key and descriptive flexfields. Enter an invoice to display a key flexfield. Identify features of Oracle Workflow. Identify key concepts related to different types of Workflow processes. Match components of Workflow  more...

Diversity Diversity in the Workplace Employees will learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers. Learn To: Define the many facets of diversity and explore how they can benefit individuals and  more...

Solaris--Part 1 Basic Administration Course Overview The first course in the Sun Solaris implementation track covers basic user and system administration in the Solaris environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. L earn To: Identify the functions of the Unix system administrator. Identify the features of the Solaris operating  more...

Oracle SQL for End Users--Part 2 ...a SELECT statement. Retrieve data that is dependent upon the value of a group function in a single-row subquery. Identify two common errors that occur when using single-row subqueries. Identify the guidelines for using multiple-row subqueries. Retrieve data that is dependent upon the value of a group function in a multiple-row subquery. Unit 4: Reporting with SQL*Plus Duration: 2  more...

Advanced Project Leadership Selling Project Mgmt to the Organization ... the problems faced when implementing project management, the value of project management, while identifying the barriers faced when selling project management to senior executives. This course will also discuss the process for implementing project management as project. Learn To: Identify the problems caused by a lack of project management. Identify effective methods for selling  more...

Advanced Project Leadership Bringing Home the Value ...the Value teaches project managers to consider both the monetary and non-monetary value of a project, first of all by understanding how a project supports strategy. Project Managers will learn how to calculate Earned Value, Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a project. Finally, project managers will  more...

Advanced Project Leadership Series The Advanced Project Leadership Series includes the following courses: Advanced Project Leadership: Organization, Strategy & Business Needs Advanced Project Leadership: Navigating Corporate Structures Advanced Project Leadership: Bringing Home the Value Advanced Project Leadership: Selling Project Mgmt. To the Organization To review individual course descriptions, please return to the  more...

SAP Strategic Enterprise Management SEM SAP Strategic Enterprise Management (SEM) shows what SAP SEM is, which business processes it covers, and which companies use it. The student will be introduced to the components of the SAP SEM System and their functions. Learn To: o Overview of SAP SEM. o Integration and Components. o Data Basis and Implementation Scenarios. o Components of the SAP SEM System. o SEM BIC and SRM. o  more...

CIW Enterprise Specialist Part 2 CORBA Servers Adv Features Security This is the second course in a five-part series that covers the building of CORBA servers, and advanced features such as Factory and callback objects, exceptions and DII, and CORBA security. The participant will learn how to use the IDL-to-Java compiler to generate server skeletons and how to implement CORBA objects using these skeletons. Server IDL skeletons, CORBA servers and naming services,  more...

Creativity Innovation Thinking Creatively In Creativity and Innovation: Thinking Creatively, you will learn to meet the demands of creative thinking in the workplace. This program will help you develop your creative thinking skills and allow you to practice using the creative thinking process. Learn To Identify the stages of the creative process. Recognize techniques that will  more...

Project 2002 Proficient User The Microsoft Project 2002 Proficient User course covers advanced table, view, and report features, interface customization, macro automation, and data exchange. The course also teaches about project consolidation and collaboration. In addition, the course covers Project Server and Project Web Access. Learn To: o To identify features of earned value tables in Microsoft Project 2002. o To  more...

Macromedia Fireworks MX Part 2 Macromedia Fireworks MX provides the tools for creating and producing web graphics and interactivity. It presents a single integrated, web-centered environment. This course presents the concepts of adding interactivity including slices, rollovers, and image maps. The learner is introduced to the creation of basic animations and also how to export web graphics created in Fireworks. Learn To  more...

Cross Cultural Business Comm Understanding Cultural Differences Cross-Cultural Business Communication: Understanding Cultural Differences offers students the information they need to understand the basics of cross-cultural business communication. The program provides information about the volume, pitch, and rate of speech that should be used when communicating cross-culturally. Cultural differences in nonverbal and written communication are also explained.  more...

Financial Management Inventory Costing Depreciation This course provides a basic understanding of the financial principles of inventory costing and the depreciation of fixed assets. Learn To: Identify key aspects of asset types. Identify key aspects governing the presentation of assets on a balance sheet. Identify elements of an income statement. Match inventory costing methods with their impact on the balance sheet and income  more...

Business Finance Risk Analysis Business Finance: Risk Analysis offers the student an overview of the information required to identify, calculate, and assess both individual investments and investment portfolios. The program details types of risks associated with investments, gives equations used to calculate risk, and provides information about how to assess the results of the equations. Learn To •  more...

Business Finance Time Value of Money Business Finance: Time Value of Money offers the student an overview of the information required to calculate the future and present values of individual cash flows, ordinary annuities, annuities due, perpetuities, and investments with uneven cash flows. The program also covers how to calculate interest rates and maturity dates, establish an amortization table, and calculate payments on amortized  more...

Business Finance Valuation of Stocks Bonds ...ting criteria. • Calculate the value of a bond. • Calculate the effects on the price of a bond when interest rates rise. • Calculate the effects on the price of a bond when interest rates fall. • Evaluate bonds with semi-annual coupons. •  more...

Business Accounting Accounting for Liabilities ...#149; Identify the equation used to calculate the value of a cash flow that uses compound interest. • Calculate the future value of a cash flow. • Calculate the present value of an ordinary annuity. • Calculate the future value of an annuity due. • Calculate  more...

Business Accounting Accounting for Stockholders Equity ...49; Identify the components used to calculate the value of a company's stock. • Identify components of stockholders' equity. • Identify methods for reporting stockholders' equity. • Calculate a company's return on common stockholders' equity ratio. • Calculate  more...

Financial Statements Analyzing Cash Flows ... List ways a company's financial statements can impact the value of its stock. • Calculate a company a a s profitability ratios. • Calculate a company's liquidity ratios. Audience Managers or employees interested in learning more about the importance of financial statements to daily business processes. Deployment  more...

Budgeting Capital Budgeting Budgeting: Capital Budgeting gives the student an overview of capital budgeting basics, methods for discounting cash flows, and how discount rates are determined. This program includes a process for assembling a capital budget and one for justifying a capital budget. Additionally, the program outlines how capital budgets are evaluated and approved. Learn To  more...

Excellence in Service Building Lasting Customer Relationships ...tanding Value (0.5 hours) Identify the components of the Value Triangle. Identify common value benefits. Identify common considerations when refining the Value Triangle. Unit 2: Adding Value (0.5 hours) Identify strategies for increasing customer responsiveness. Identify strategies for promoting knowledge. Identify strategies for reinforcing the Value Triangle. Unit 3:  more...

Six Sigma Deploying Six Sigma ...by using a control chart. Identify the value of removing process variation in terms of the Sigma quality level. Generate a new control chart based on a test run after machine calibration. Monitor process control. Develop new procedures to support the amended process. Simulation  more...

Delegation Monitoring Evaluating Results ...et the best results from delegates, delegators are taught the value of delegation planning, as well as communication and time management skills and overcoming obstacles to delegation. Learn To To identify benefits of providing feedback To identify reasons why delegates resist taking ownership of tasks To  more...

Value Chain Management Elements of the Value Chain ...the Value Chain you will learn the key features of value chain management and the various organizational activities that add value to a company a a s product or service. This course details the key components of successful products or services, the importance and benefits of customer loyalty, and customization. This course teaches how collaboration, delivery, production, and outsourcing  more...

Essentials of Management Negotiating Skills ...ation is essentially about communication, you learn about the value of mutual benefit and positional negotiation and other persuasive negotiating tactics. Learn To Use creative problem solving when negotiating. Explore different options for win-win solutions. Identify positional bargaining tactics.  more...

Value Chain Management Managing a Value Chain ...reating business design and the management of elements of the value chain in order to win competitive advantage. It provides the learner with specific strategies to maximize the flow of products, services and information, and raw materials to the final point of consumption. It covers methods of winning cost advantage and achieving the value proposition, ways of maximizing collaboration within  more...

Value Chain Management Managing the Transition to a Value Chain Managing the Transition to a Value Chain focuses on the challenges involved in value chain management. Moving from and old supply chain model to a new value chain model involves greater collaboration between business units and partners. The course also focuses on some challenges in the execution of your business design and strategy. The course also covers managing the transition to the optimal  more...

Managing High Performers Defining Finding High Performers Managing High Performers: Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. Learn To  more...

HIPAA Privacy Business Associates ...ates. Learn To Identify the value of administrative simplification. Identify HIPAA titles. Identify covered entities specified under the HIPAA Privacy rule. Identify guidelines for avoiding wrongful disclosure. Identify the elements of a business  more...

Project Management Essentials Controlling Closing a Project Project Management Essentials: Controlling and Closing a Project offers the student an overview of the information required to control project changes, measure project performance, and use project performance reports. The program details steps for accommodating change, actions for controlling the project schedule and budget, and steps for closing a project. Learn To  more...

Project Management Project Cost Management In Project Management - Project Cost Management, you will learn how to manage the Cost Management processes so that you can complete a project within an approved budget. You will learn how to make accurate estimates in order to improve project decisions, create accurate budgets, and effectively control costs throughout the project. Learn To: Understand the cost estimating process.  more...

Brand Management Fundamentals of Brand Management ...ffects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:Introducing the Brand Concept (0.5 - 1 hour) Identify the definition  more...

Brand Management Building Brand Equity ...ffects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Determining Brand Equity Benefits (0.5 - 1 hour) Identify common  more...

Brand Management Managing Brand Equity ...ffects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Managing Brand Equity (0.5 - 1 hour) Identify issues to consider when  more...

Microsoft Project 2003 Proficient User This, the second course in a two-part curriculum covers Project 2003 proficiency-level skills, i.e. advanced management of Tables, Views, and Reports, the customization, automation, and exchange of data, Project consolidation and collaboration, and Project Server and Project Web Access. Learn To: Identify features of earned value tables. Create a custom table. Identify options for  more...

Oracle e-Business 11i System Admin Fundamentals 4 This is the fourth course of five that teaches 11i System Administrators the concepts and fundamentals of their role. It concentrates on Flexfields. The first unit covers the basics of Flexfields and defining value sets. Key Flexfield definition and management is covered in units two and three. The fourth unit covers defining Descriptive Flexfields. The course closes with coverage of advanced  more...

Lotus Domino R5 Development Part 4 Making Your Application Run Course Overview This is the fourth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the  more...

SAP R 3 4 6 CO Profitability Analysis The course SAP R/3 4.6 CO Profitability Analysis provides the basic knowledge for using the SAP R/3 system on a daily basis. To transfer the needed knowledge the course makes use of an example: planning a sales organization and comparing to actual data. The initial unit provides an introduction to SAP R/3 4.6 a a s fundamental features; explaining how to log on to the system as well as  more...

Value Chain Management Series The Value Chain Management Series includes the following courses: Value Chain Management: Elements of the Value Chain Value Chain Management: Managing a Value Chain Value Chain Management: Managing the Transition to a Value Chain To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

CIW Site Designer Part 2 Basic Web Technologies Course Overview This second course in the series teaches about Web technologies, including HTML, tables, HTML frames, metadata and cascading style sheets. It provides learners with the opportunity to practice working with all of these technologies. Learn To • Identify HTML concepts. • Create page structures with tables and frames. • Identify the uses of metadata tags.  more...

CIW Database Specialist Part 3 Database Interaction JDBC This is the third course in a four part series that teaches students about SQL, relational algebra, transactions and database security, and an introduction to the JDBC. This course covers SQL DDL commands, inserting, updating, and querying with DML statements, granting and revoking privileges with DCL statements. The course also teaches about relational algebra concepts, to include joins,  more...

CCNT Basic Data Communications v6 0 Part 2 This course teaches students about networks and transmission principles. The networks section teaches about local area networks (LANs), wide-area networks (WANs), hierarchical WANs, and LAN components. This section also teaches about system network architecture (SNA), and TCP/IP. The Transmission Principles section teaches about data protocols, DTE to DCE interface standards, and transmission  more...

Motivation Empowering to Increase Motivation In Motivation: Empowering to Increase Motivation, you will learn about empowerment by seeing how it can be used to increase motivation. You will learn how empowerment affects the workplace, how to overcome barriers that hinder empowerment, and how an empowerment plan can be developed. You will also learn how to recognize empowerment, the benefits of empowerment, and how to prepare to empower  more...

Managing Generations in the Workplace Understanding the Generations Managing Generations in the Workplace: Understanding the Generations introduces the learner to the four generations found in the workplace today. It then characterizes each generation, accounting for their influences, their value systems, their performance in the workplace, and their generational personalities. Learn To Differentiate between the Boomer generation  more...

Moving from Technical Professional to Mgr Managing the IT Dept ...re and software across the IT department. It then teaches the value of E- Commerce in general as well as how to maximize the benefits of the company Web site in particular. Learn To: Identify elements of LAN and WAN schematics. Identify methods of increasing help desk efficiency. Identify guidelines for getting the best possible hardware and software deals. Identify key issues  more...

Business Finance Series The Business Finance Series includes the following courses: Business Finance: Risk Analysis Business Finance: Time Value of Money Business Finance: Valuation of Stocks and Bonds To review individual course descriptions, please return to the previous page and select the desired title(s).  more...