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From Prediction Impact
Predictive Analytics for Business Marketing and Web



...pt), Washington DC (Oct), San Francisco (Nov)
94% rate this program Excellent or Very Good.
**The official training program of Predictive Analytics World**
**Offered in conjunction with eMetrics events**
(Also see our Online Training: Predictive Analytics Applied - immediate access at any time
http://www.predictionimpact.com/predictive-analytics-online-training.html)
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From Simons-White & Associates, Inc.
Beyond Customer Satisfaction To Customer Value




... the workplace.
Course Objectives:
Upon completion of this program, you will be able
to:
Outline the Value of Customer Service & Satisfaction
Draft a personal Vision Statement that will ensure a customer focus
Create a model to identify internal and external customer & supplier requirements
Discuss measurements to define and improve current customer satisfaction levels
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Lean Six Sigma Green Belt Training Program



...ining programs for optimized learning. Upon completion of this program, attendees will receive 8 continuing education units and have completed a project to demonstrate their new skills.
The new program will offer support with candidate and project selection, introduction to MINITAB statistical software as well as project implementation via FREE on-line coaching to participants. Classes will
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From Learning Technologies, Inc.
Rock Enterprises - Rock Climbing Business Simulation



Rock Enterprises, Inc. is a cutting edge business simulation focusing on real world business applications. Even though rock climbing is used as the metaphor for business, our unique design allows individuals who choose not to climb to remain engaged and be a vital part of the team. In this program, participants learn first-hand the importance of strategic planning, communication, diversity, risk
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Building A Strong Telecommuting Work Team



...ome the interpersonal challenges of a team environment.
This program focuses on tools and techniques for developing effective virtual teams. This involves a critical balance between team, technology, and culture. Ultimately, this translates to maximizing your resources and using the right tools for the right job. Using industry research to target our most common obstacles, and hands-on
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From LodeStar Institute
Lean Six Sigma Black Belt











... are the direct managers/leaders of Lean Sigma projects. This program teaches all of the necessary skills for successful leadership of a lean Sigma project. lean Sigma Black Belts generate an average of more than 200 thousand dollars per project of savings and new net revenue. Each Black Belt can lead 3-5 projects a year. A certificate will be awarded upon completion of the course and final
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From Nursing Unlimited Incorporated
American Heart Association ACLS Instructor Class
...trategies, including key points to emphasize to students. This program is approved by and meets the behavioral objectives of the AHA for ACLS instruction and is based upon the most recent guidelines published by the AHA.
Instructor candidates will be tested for proficiency in core teaching competencies, including communication and presentation skills, ability to stimulate and motivate
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PICC Line Insertion Course
...he theoretical knowledge necessary to effectively conduct this program. This course is not affiliated with any manufacturer. We use a variety of different PICC lines and equipment to enable us to review the pros and cons of all product devices. A comprehensive reference manual is included in the course cost and will be given out on the day of the course.
Some of the Objectives Include:
1.
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Oncology Nursing Society's (ONS) - Cancer Chemotherapy Course
...inister chemotherapy. Nursing Unlimited is proud to offer this program that is rapidly becoming the standard by which chemotherapy practitioners are measured and accepted. Topics include the theoretical basis for chemotherapy administration, specific chemotherapy drug classifications, safe handling, safe administration, side effect management, and patient teaching strategies. Case studies
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Phlebotomy
...alth professions utilize the skills needed to draw blood. This program develops phlebotomy skills in the RN, LPN, Respiratory Therapist, EMT, or PCA. It provides the skills to properly and safely perform venipuncture, as well as preparation of the specimen for laboratory analysis. Topics covered include anatomy and physiology, the venipuncture procedure, OSHA guidelines on preventing the spread
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Basic Life Support for Healthcare Providers - Renewal Course
Course Overview
This CPR course is conducted in affiliation with the American Heart Association, which has updated the guidelines for performance of Basic Life Support. This is the course required by healthcare facilities in order to maintain employment. It is designed for healthcare providers that have taken CPR before and have a current Healthcare Provider card. Our 1 to 1 manikin to student
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From KnowledgeWoods Consulting Pvt. Ltd.
Project Management Training












...ent Program
Duration - Two(2) Days
Program Overview:-
This program focuses on providing participants a strong foundation in Project Management Best Practices.
It not only provides theoretical Information on the concepts of Project Management and their proper use, but also explores the principles behind their use.
KnowledgeWoods Practitioner's Approach to Project Management Program is
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From 4 Hour Training
Communicating in Teams


To Improve Communication
Communication lies at the heart of organizational work. Our information systems, our personnel systems, our tracking systems - in fact almost all organizational systems - are dependent on effective communication. With the advent of team-based and flatter organizations, communication has become even more important than it was before. But sorting out how communication
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Basic Teamwork

This program is great to...
> Develop new teams
> Rejuvenate established teams that have fallen back into group work
> Help teams in conflict understand the benefits of teamwork vs. group work
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Collaboration and Communication

This program provides individuals and teams with the opportunity to experience collaboration across both internal and external boundaries. Working both within groups and across groups, participants build awareness of the:
Importance of cooperation
Challenges inherent in inter-team communications
Significance of creating and sustaining effective partnerships.
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Ethical Leadership

For all leaders - upper management, middle management, front-line supervisors, and team leaders-ethics is essential to success. This program helps leaders understand the benefits of ethical behavior and to apply ethical principles in their roles as leaders.
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From Casino Surveillance News
Onsite Protecting Casino Table Games
This program trains investigators in game protection procedures, methods of detecting cheating and advantage play at all of the common table games.
On-site training is tailored to the needs of the client casino.
The training is also provided in open enrollment seminars, at specific locations and times as advertised on the website.
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From Technology Ed
New Product Development




... these products to the marketplace. The deliverables from this program is applicable to both small businesses and corporations.
The New Product Development Certificate Program is composed of the following three courses:
Managing Product Development Projects
This course introduces a disciplined new product development approach that delivers what the customer wants while mitigating development
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From The Training Bank
Customers Forever
...lty or enhance the delivery of service to your customers, this program is for you.
This popular and highly effective one or two-day on-site program is designed specifically for all front-line and support employees. It presents a framework for improving service at the point of contact with the customer. This framework provides participants with strategies and skills that will help them make the
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Customer-Focused Leadership
... rote, mindless steps for creating customer satisfaction, this program provides a way of thinking, a mind-set that can empower people to go beyond satisfaction. If you are serious about making Customer Focus and Service Quality a competitive advantage in your organization, this program is a must.
While parts of the program will help anyone who works in an organization where service quality is
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From Advanced Concepts
Business Writing
...tions that once governed business writing have shifted.
This Program will assist to
X Understand the difference between verbal and written communication
X Understand the importance of grammar
X Recognise impact of poor grammar
X Realise importance of punctuation
X Comprehend conventions that govern business writing
X Write successful reports
X Communicate effectively via email and
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Business Writing
...tions that once governed business writing have shifted.
This Program will assist to
X Understand the difference between verbal and written communication
X Understand the importance of grammar
X Recognise impact of poor grammar
X Realise importance of punctuation
X Comprehend conventions that govern business writing
X Write successful reports
X Communicate effectively via email and
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From SafeTek USA
OSHA10
...criteria outlined by OSHA s outreach training initiative. This program is ideal for all construction workers, including project managers and superintendents. Each worker who completes the course will receive a completion card from the Department of Labor. Although many safety topics are covered in this program, it should be noted that construction workers, based on their job specific
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From Lightwork Seminars, Intl
Hypnotherapy Certification





...areer move, there's never been a better time to enroll in this program. Our students learn hypnosis as an art form rather than as a series of techniques or scripts. If you're ready to leave your limitations behind and help others to do the same, this is the course for you
The new generation of hypnosis is compassionate, warm and graceful while maintaining its traditional effectiveness and
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NLP Practitioner Training



...This program centers on personal and interpersonal communication techniques and is particularly designed for health care workers, healers, counselors, bodyworkers, life and business coaches, parents, teachers, and those seeking career change. Additionally, your tuition includes a signed certificate from Richard Bandler, stating you are certified as an NLP Practitioner.
This course is designed
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NLP Master Practitioner Training



...this program than I did in my entire three years of graduate school. I now have the confidence and tools to start my own practice. I also have the ability to make my dreams come true."
Rebecca Norris, Therapist
* Get the credentials to boost your practice or professional career
* Increase your effectiveness by weaving hypnotic suggestions into your practice
* Learn the power of metaphor and
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From Mullan Training
Introduction To MS Frontpage



... provides a solid foundation, introducing key features of this program with plenty of hands-on practice. Students will learn to create attractive web pages that include text, graphics, tables, forms, internal and external links, and a logical navigation scheme.
COURSE CONTENT
General
- Overview Of Sites, Hyperlinks, Browsers, ISP s
- Load Pages In Web Page Editor And Browser
- Store Pages
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From STM
Ipc 7711/21
This program teaches industry approved techniques on through hole and surface mount rework, land, conductor, and laminate repair. Skills oriented training program covering a variety of procedures from the IPC-7711 "Rework of Electronic Assemblies" and the IPC-7721 "Repair and Modification of Printed Boards and Electronic Assemblies".
TRAINING DONE AT YOUR SITE.
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From Last Minute Training
Adobe Illustrator CS3 Fundamentals 3 days
... web and interactive, and mobile and motion designs.
This program is intended for graphic professionals who need an essential understanding of vector illustrations. Experienced users will also benefit from the the many tips and tricks and special exercises. Because of the amount of material we cover in class, we require that students be comfortable with the basic operations of a computer
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Conducting Effective Meetings Making Meetings Work
...om the convention to a quick huddle in an office hallway. This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate. Members of such a group want to get some kind of result out of their time together; solving problems, setting goals or priorities, or simply defining with each other some
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From Honig IdeaGuides
Innovation Creativity Boot Camp



Do you and your team have the Creativity Skills
to survive today's world and marketplace? This training program is about surviving massive changes through innovation. By the end of this program, trainees WILL consistently produce effective, mind blowing ideas so that they can even thrive in today's challenging world and business environment.
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From Last Minute Training
Resilient Thinking for Leaders
...on making at critical times.
Participants who complete this program will feel empowered with a new outlook about the way they take in and process information. They will be smarter about their analysis and conclusions they take from their surroundings. They will learn to react calmly and decisively. They will be more resilient with abilities to bounce back, steer through, overcome and reach
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From Honig IdeaGuides
Ideation Brainstorming Training

... quality creative ideas in a group setting. By the end of this program, attendees WILL produce effective, mind blowing ideas.
One of the most important survival skill there is today is innovative thinking (or if you prefer: a Thinking Out of the Proverbial Boxa ). This course focuses on developing the ability to generate loads of ideas that fit specific criterion and are creative.
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From Last Minute Training
Managing Yourself During Change Uncertainty Transition 2 Days
For most people in an organization the prospect of change brings feelings of fear and apprehension. They need to learn ways to handle their emotional reactions to the unknown future. Participants who complete this program will feel empowered to handle the change, uncertainty and transition in their life and workplace. They will have the tools to move towards control when their environment is
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Building Better Teams
This workshop is a basic course for team leaders and members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave this program with a plan for your personal development as a team player and as a team leader and will have learned skills and techniques for improving the functionality, efficiency and productivity of your a at
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Illustrator Introduction Training in Ottawa
...learn the basics skills that are necessary to begin using this program effectively. Adobe Illustrator will introduce you to the basics of the program. Adobe Illustrator is a sophisticated graphics program capable of creating complex and attractive illustrations and type effects. In this course, you will learn many of the basic skills that will allow you to take advantage of Illustrator s
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How to be a More Effective Leader
...st Price: $895 Offered Price: $625.00
Seats Available: 2
This program is designed to help you improve your leadership skills and get people to "willingly do the things you want them to do". During the seminar, we will discuss what creates a high performing team member and how to develop MORE of them. Solutions will be offered as to how we can increase engagement in your team. We will also
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ISO 20000 Consultant Certification
...epare for the associated certification.
On completion of this program, participants will have fully mastered this standard of IT service management. Benefits include:
* Improved quality of service and increased business and customer confidence
* Improved reputation, consistency & interoperability
* Impartial and external standard method of assessment and audit
* Assessments recognized
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Illustrator Introduction Training in Ottawa
...learn the basics skills that are necessary to begin using this program effectively.
Adobe Illustrator will introduce you to the basics of the program. Adobe Illustrator is a sophisticated graphics program capable of creating complex and attractive illustrations and type effects. In this course, you will learn many of the basic skills that will allow you to take advantage of Illustrator s
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Batending & Mixology Certification Mississauga
Location: City of Mississauga Date: 2007-07-09
List Price: $249 Offered Price: $165.00
Seats Available: 10
If the MasterClass is not an option for you, the next best alternative is the Introduction to Bartending and Mixology certification program. This program covers the essentials of bartending, including Cocktails, Shooters and Martinis and will give you the knowledge and confidence to make
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From ibruk Consulting Pvt Ltd
Structured Adobe FrameMaker



Structured Adobe FrameMaker is the tool of choice for creating XML/SGML based documentation. The ibruk Consulting's Structured Adobe FrameMaker training course takes you through the complete lifecycle of creating structured documentation; starting from planning such documentation to creating EDDs to creating structured content.
The lead trainer for this program has trained teams at IBMAir
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Unstructured Adobe FrameMaker
Adobe FrameMaker is a widely used documentation tool, especially when large documents are to be created. The ibruk Consulting team has vast experience in executing Adobe FrameMaker projects and has leveraged this experience to create a practical, hands-on, and comprehensive training course.
The lead trainer for this program has trained teams at:
* IBM
* Air Mauritius
* Textron
* Infotech SW
*
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A Foundation Course in Technical writing



To be an efficient and productive technical writer, you need to develop skills that will enable you to analyse, plan, create and structure content in a variety of formats and for a range of deliverables.
ibruk Consulting's Foundation Course in Technical Writing teaches you a range of skills starting from basics of writing effectively to identifying and creating the correct type of deliverable. At
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From MotivatedMinds, Inc
The Sales Intelligence Program
The Sales Intelligence Program is a unique approach for developing masterful sales professionals who love what they do and excel at doing it. It delivers a robust consultative approach, an advanced formula for leveraging natural selling strengths, followed by an elite mastery learning experience. Three program levels and a modular format allow for reinforcement of any sales process and seamless
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Team Synergy Workshop
The Kolbe System can be used to analyze existing as well as potential teams based on individual Kolbe Index results, giving managers and senior leaders the capability to predict and manage team performance.
This program includes individual Kolbe Indexes, A team Synergy Report, and a one-day workshop. It offers a cost-efficient means of debriefing the Kolbe Indexes.
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The Genius Inside Coaching Program
...ing Program
The Path to Your Natural Power
a This program helped me refine my a Inner Gamea which gave me clarity, focus and higher levels of confidence. Proper coordination of my talents allowed me to take some big leaps - I now have an incredible job where my strengths are highly valued and provides a passionate life that Ia m energized about every day."
L.
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From Resolutions Training & Consulting
Photoshop CS3 Introduction



... basic skills that are necessary in order to begin to use this program effectively. Students will explore the Photoshop CS3 interface; Identify the differences between raster and vector graphics; Select appropriate resolutions for different image and output types; use several tools for selecting parts of images; Learn to use layers and to apply layer effects and filters to create special
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From DW Associates Pte Ltd
RE-inventing Leadership & Corporate Entrepreneurship



...ng and retaining the talent necessary to make it happen.
This program provides you with an opportunity to study the different models of leadership and their effectives in different environment.
It also allows you to develop an understanding of the difference and connection between management and leadership. With this understanding, leadership and management potential may then be maximized to
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From Kasturi Jingga Corporation
managing emotional stress





...in yourself and in your ability to relate well to others. This program provides you with tools for resiliency and emotional management. The exercises help you link to the emotional centers of your brain, enabling you to recognize and manage your response to stress as well as experience, accept, and benefit from your intense emotions. Without these skills, your communication will consistently be
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aim to win ( 6 easy steps in mind golfing )

the program is about mental toughness in the game of golf. visualising and simulating golf shts is as important as the real shot itself.
winning or losing, cutting down strokes or adding handicaps are all relying on the mental part of golf.
this program will teach participants on how to use their mind in a golf game.
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successful teamwork



Applying political team management skills to a working team environment.
This is creative application type of program based from a real life experience in preparation for the general election. The program will help participants in exploring all possible factors that are needed to work well in teams. Participants will learn that their attitudes and experiences in life are not enough to perform well
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From JMC Consulting Sdn. Bhd.
High Impact Selling




... need to master the skill of High Impact Selling (HIS). This program offers customized selling-skill workshops for companies that want to raise their sales force to higher levels of productivity and success. The most important aspect of presenting and communication is to know how to tailor your sales pitch for the individual. There is a fallacy that the facts will speak for themselves. Having
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From Leaders Workshop
Leadership Skills













Training Workshop on Leadership Skills
Introduction:
Leadership has been called "The ability to get followers." One of the deepest cravings of human nature is the need to feel important, to have a sense of meaning and purpose in life and work. Leaders are invariably those who can tap into the deeper emotions of others and get them to rise above and beyond anything they may have accomplished in
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Excellence in Managerial Skills


Training Workshop on Managerial Skills
**************************************
Introduction:
*************
In most Organizations, people are chosen for a Managerial Position not because of their Technical Knowledge. They are chosen because someone has seen the spark of Leadership in them. That is the Spark we must develop in ourselves to be Successful Managers.
Leaders are not born; they are
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From Trainers 'n' Mentors
Presentation Skills



Presentation Skills
How to Create And Deliver High-Impact Presentations
Program Overview
No matter how good or important a message, if it's not delivered in an interesting and effective way, chances are it wona t be heard at all. Strong presentation skills can advance a career. Poor speaking skills can ground a rising star. In this program, participants will learn how to conquer the
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Understanding basic business etiquettes
...erstanding basic business etiquettes
Program overview
This program is designed for all who work in a formal work environment. It covers workplace expectations and acceptable behaviors: appropriate business dress and grooming, verbal communication, telephone skills, time management, and general professional deportment. This course can easily be adjusted to incorporate your organization's
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From Meirc Training and Consulting
Sales Training Dubai Coaching for Sales Success





...This program is designed for People who supervise staff, sales staff who want to improve their leadership skills, sales managers and trainers. This program is worth 25 NASBA CPE? s.Understand the importance of coaching in improving results. Greatly enhance sales staff performance and job training. Raise job satisfaction levels. Enhance the interpersonal and sales skills for their staff. Ensure
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Certified Master Coach Training





...This program is designed for Managers or supervisors whose responsibilities require coaching, counseling and/ or mentoring others with the aim of reaching stretching targets. This program is worth 25 NASBA CPEs.
Coach and mentor more effectively.
Understand the value of coaching.
Set goals and help employees focus more on those goals.
Master questioning techniques for better
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CRM Training Dubai Customer Relationship Management





...keting, sales, customer service, and customer contact.
This Program is designed for:
Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPE's.
Instructor:
A bilingual (English/ Arabic) consultant facilitates the program.
One extra free place for every 3 paid
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From Jen Blackert
Online Success for Inspired Entrepreneurs - Free Audio Preview Information
...th a like-minded community?"
I'm so excited to deliver this program and community for the FIRST time ever
This training is for those who are ready to practice personal mastery and create high income generating money machines.
As a CoffeeShopreneur Member, you will RECEIVE the SECRETS to both universal wisdom and business growth tactics:
1. Set the Foundation: Finding Your
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From Profit Consulting Co.
Healthy Solutions Group Coaching Program starts Oct 20th
.... Do you sense the truth here, but prefer not look at it? This program is for people who are finally ready to look. If you have not tried everything, if you are not yet convinced there is not a quick fix, do not sign up for this program. This program is for courageous people. This program is for people who do not quit. This program is for people who know deep down that they have only skimmed
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Entrepreneur Power Circle
Entrepreneur Power Circle
Who should attend?
Entrepreneurs who are committed to growing a healthy business and would benefit from the momentum of ongoing group support.
Intention of program:
To offer an affordable, high value development program for business owners who want support in achieving their goals and developing foundational business practices.
To embrace strategies that
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From ECO MAX Training & Learning Centre
Blue Ocean Strategy - Set Your Company Apart From Competition
...w market space that is uncontested.
Target Participants:
This program is specially designed for Managing Directors, Directors, Managers, Entrepreneurs and any senior/junior executives who directly or indirectly will influence the process of strategy formulation and decisions.
Program Objectives:
Here are just some of the things you will learn when you attend this workshop:
How the companies
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From Meirc Training and Consulting
Sales Training Certified Sales Manager





...This program is designed for Newly appointed and experienced sales managers who need to sharpen their tools to respond to customer, team and company needs. This program is worth 25 NASBA CPEs.Demonstrate traits of an excellent sales manager.Plan forecasts and quotas with more accuracy and precision.Conduct sales coaching and counseling sessions effectively.Demonstrate effective interpersonal
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Leadership Training The Power of Leaders





...This program is designed for Individuals in middle and senior positions who wish to better understand themselves in order to improve their leadership skills. Employees whose responsibilities require delegation and leading/managing change will also benefit from the program. This program is worth 25 NASBA CPEs.
Distinguish between management and leadership.
Identify their strengths and
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Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life




...This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use
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Managing for Sales Results





...nterviewing, training and evaluating sales professionals.
This Program is designed for:
Sales managers, sales supervisors and team leaders involved in leading a sales team. This program is worth 25 NASBA CPE's.
Instructor:
A bilingual (English/Arabic) consultant facilitates the program.
One extra free place for every 3 paid nominees
Program Outline:
The Nature and Scope of Sales
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Sales Training Dubai Certified Sales Manager




...This program is designed for Newly appointed and experienced sales managers and marketing managers who need to sharpen their tools to respond to customer, team and company needs. This program is worth 25 CPE.
Demonstrate traits of an excellent sales manager.
Plan forecasts and quotas with more accuracy and precision.
Conduct sales coaching and counseling sessions effectively.
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Sales Training Dubai Strategic Sales Planning and Territory Management





...This program is designed for All sales managers, supervisors, key account sales people and other senior sales staff. This program is worth 25 NASBA CPEs.
Analyze the process of sales planning and territory management.
Practice the effective ways of setting goals, developing sales activities and managing time effectively.
Use relevant tools for route structuring and territory
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Customer Relationship Management CRM




...This program is designed for Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPEs.
Understand why Customer Relationship Management CRM is essential for attracting, retaining and growing loyal customers.
Determine the uses and objectives of a CRM system.
Recognize
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Meirc The Distance Manager Managing Offsite Employees and Virtual Teams



...This program is designed for Managers, directors and project leaders of global teams. Senior management and regional team members. This program is worth 15 NASBA CPE?s.Enhance cross-cultural understanding and successfully manage in a virtual environment.Build trust with team members.Differentiate between virtual and remote teams ? and adapt your leadership skills.Learn new technologies to
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Training Speed Reading Techniques for Highly Effective People



...terial, emails and all business reading more effectively.
This Program is designed for:
Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE's.
Instructor:
A bilingual (English/Arabic) consultant facilitates the program.
Fees in US$:
Per participant
2,100
Frequent nomination
1,890 Fees are inclusive of
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Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life



...This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use
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NLP Training Dubai: Neuro Linguistic Programming: Strategies for Excellence at Work & Life



...ove their skills.
Use NLP in leading and coaching others.
This Program is designed for:
Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE's.
Instructor:
A bilingual (English/Arabic) consultant facilitates the program.
Fees in US$:
One extra free place for every 3 paid nominees
Program
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Speed Reading Training Dubai: Techniques for Highly Effective People



...This program is designed for Professionals who wish to maximize their performance with cutting edge mind tools and techniques. This program is worth 15 NASBA CPE?s.Use advanced reading and comprehension skills.Read better and faster and concentrate more effectively.Get what they want and need from reading in less time.Comprehend and retain more of what they read.Know how to read work material,
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Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life



...This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use
more...
HR KPIs Measuring the Effectiveness of Human Resources



...This program is designed for Human Resources professionals who need to evaluate, and report on, the effectiveness of human resources to senior management. The program is also suitable for human resources managers and senior executives who are accountable for the overall contribution of the HR function. This program is worth 25 NASBA CPE?s.Define metrics and the role they play in measuring the
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Leadership Training: The Leadership Excellence Program




...This program is designed for Senior and middle managers who are in leadership positions and who are accountable for achieving results through others and via major change initiatives. This program is worth 50 NASBA CPEs.
Examine the highlights of major leadership research.
Use self assessments to determine their own styles in terms of leadership and power.
Demonstrate a clear
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Defining Customer Relations through SLAs and Key Accounts Management
...This program is designed for Relationship managers, marketing managers, sales and customer care managers and supervisors as well as senior sales and customer service staff. This program is worth 25 NASBA CPE?s.
Appreciate the importance of relationships with customers versus repeated satisfactory transactions.
Appreciate the role of CRM in collecting, analyzing and
