Online Three eLearning

ARCH 2 0 Enterprise Data Center Design ARCH 2.0: Enterprise Data Center Design Cisco Cisco Certified Design Professional (CCDP ) 642-873 Designing Cisco Network Service Architecture 2.0 To recognize design considerations for the three layers of the data center, ways to scale the data center architecture, and ways to achieve STP scalability and high availability in the data center  more...

Business Execution in Action ... execution" in your organization. All organizations share three common key processes: the people process, the strategy process, and the operations process. One lesson will explore ways to employ the principles of business execution to improve and streamline these processes. All too often, organizations think of the people process, the strategy process, and the operations process as three  more...

Elements of a Cohesive Team ...Three elements are always present in any effective, cohesive team: open communication, cooperation, and trust. Like the strands of a cord, these elements hold the team together and give it strength. Without these elements, team members will not participate fully in team activities and they won't find true satisfaction in their work. When trust and open communication is present, ideas flow and  more...

Managing a Customer Focused Department Simulation Managing a Customer Focused Department Simulation Attracting new customers is important, but retaining them is an even greater challenge. It takes only a moment--a single lapse in service; an unmet expectation; a delay in delivery--to lose a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at  more...

Processes for Managing Project Communications ...een processed and tailored to meet their needs. There are three critical processes that a project manager uses to meet stakeholders' information needs and keep the project progressing well: Distribute Information, Manage Stakeholder Expectations, and Report Performance. These processes ensure all project stakeholders have the information they need at the right time and in the right format. This  more...

Managing Procurements ... Project Procurement Management knowledge area and covers three process Conduct Procurements, Administer Procurements, and Close Procurements. Specifically, learners will be introduced to proposal evaluation techniques, procurement negotiations, and handling claims and disputes. The course will also cover administrative areas such as the components of a procurement documents and a contract  more...

Project Quality Planning ... (PMI ). Specifically, learners will be introduced to the three processes in the quality management knowledge area and how they fit into the project process groups. This course also covers, in detail, the quality planning process. This process will help project managers identify the relevant quality standards for a project and then determine how to satisfy those needs. This course provides a  more...

Estimating Activity Resources and Durations ...de analogous estimating, parametric estimating, and using three-point estimates. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work in their own organizations. This course will assist in preparing the learner for the PMBOK Guide certification exam. This course is aligned with the  more...

Antitrust - Overview ... business trusts now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act. Essentially, these laws prohibit business practices that unreasonably deprive consumers of the benefits of competition, resulting in higher prices for inferior products and services. The Antitrust Division of the US  more...

Decision Making Tools and Techniques ...ntroduces a variety of tools and techniques to use at the three most important steps of the decision-making process: generating, evaluating, and choosing between alternative courses of action. Nominal group technique (NGT) is used to brainstorm and prioritize options as a team. Return on Investment (ROI) measures distill the costs and benefits of each alternative into a monetary value, thus  more...

Effective Relationships with Business Partners ...ctive Relationships with Business Partners You have three options when you want to extend your base of business resources: Expand your company, acquire another company, or partner with a complimentary company. In many instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition.  more...

Business Writing Know Your Readers and Your Purpose Business Writing: Know Your Readers and Your Purpose To write effective and appropriate business messages, you need to know your readers. Are you addressing multiple readers or a single reader? How much knowledge do your readers have of your subject, and what issues concern them most? These are just some of the questions to consider before you start writing your message. Closely tied with  more...

Accident Investigation and Reporting Accident Investigation and Reporting This course will provide an overview of accident investigation and reporting procedures. The accident investigation and reporting process helps to provide a safe working environment by determining the causes of an accident, then reporting them so that accidents can be prevented in the future. The content in this course is designed to comply with the  more...

Responding to Business Crises Responding to Business Crises Your company may have a crisis. If so, what will it do? Your company's crisis preparations are now put to the test--a real test. Knowing how to respond to a crisis is vital to your company's well-being. It could mean the difference between your company surviving or not. In this course, you'll learn how to respond to business crises. There are three fundamental  more...

Understanding Change Understanding Change 'To exist is to change, to change is to mature, to mature is to go on creating oneself endlessly.' This is a quote by Henri Bergson, a nineteenth century French philosopher. Since the nineteenth century, the pace of change in all aspects of our lives has become faster and faster and responding to change well is a necessity in today's competitive business environment.  more...

Preparing for Outbound Sales Calls ...ns customers have of salespeople. You will also learn the three premises of the inside sales approach, the structure of this approach, and the six buying roles. The course outlines the steps involved in precall planning, including recognizing call types, creating call objectives and a call opening, and preparing the account profile. The course also covers the strategies for questioning and  more...

Communicating Effectively with Project Stakeholders Simulation Communicating Effectively with Project Stakeholders: Simulation PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned A project manager is the communication hub through whom all project information flows. Customers, suppliers, project team members, and company executives all rely on the project manager for  more...

Preparing for Inbound Sales Calls ...rs have of salespeople. In the course, you will learn the three premises of the inside sales approach, the structure of this approach, and the six buying roles. The course outlines the steps involved in maintaining a superior level of call readiness, including recognizing call types, creating call objectives and a taking-control statement, and preparing the account profiler. The course also  more...

The Profession of Selling ...n end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the principles, strategies and skills that - when integrated into your sales career - will help you reach your personal and professional goals. This course will discuss important  more...

Sustaining Competitive Advantage Sustaining Competitive Advantage In today's competitive business environment, being as good as the competition is not enough. An organization must devise strategies and develop the skills, knowledge, and competencies to set it apart from the competition. In this course business strategies are examined that can help a company gain and sustain competitive advantage. Companies build their  more...

Project Quality Change Progress PRINCE2 2009-aligned ...tion PRINCE2® Foundation This course introduces three of the themes of a PRINCE2: 2009-aligned project: Quality, Change and Progress. PRINCE2 is recognized as an international standard for process-based project management. It is the standard method for project management in the UK. This course is designed to assist learners in preparation for the PRINCE2 Foundation certification exam  more...

Starting Up Initiating Directing a Project PRINCE2 2009-aligned Starting Up, Initiating & Directing a Project (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation Every good system is based on a framework or architecture that governs its progression from start-up through pulling together all the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework  more...

The Acct Equation and Financial Statements ...g equation offers us a simple way to understand how these three elements assets, liabilities, and stockholders' equity relate to each other. Every economic activity, or transaction, in an organization affects two or more of these elements. It is therefore important to understand how these elements, and the underlying transactions, appear in financial statements that provide a summary of a  more...

Giving Constructive Criticism Giving Constructive Criticism Feedback is an essential element of successful businesses. Everyone benefits from the exchange of meaningful, constructive criticism. But giving criticism that is constructive rather than destructive can be one of the most important and difficult skills to learn. Given thoughtlessly, without proper preparation and consideration, it's likely to be ignored by the  more...

Giving Feedback Giving Feedback The performance of any organization depends upon the performance of every individual. Giving feedback is a necessary skill and can involve anyone in an organization, whether it is manager-to-report, peer-to-peer, or report-to-manager. There are generally two types of feedback: positive feedback for reinforcing positive behavior, and corrective feedback for correcting negative  more...

Cisco CVOICE 8 0 QoS Mechanisms ...ons to those problems. It also explains and evaluates the three generic models of implementing QoS. Differentiated services (DiffServ) is a multiple-service model for implementing quality of service (QoS) in the network. With DiffServ, the network tries to deliver a particular kind of service that is based on the QoS specified by each packet. This specification can occur in different ways, such  more...

Financial Statements for Non-fiinancial Professionals Financial Statements for Non-fiinancial Professionals Financial statements, including the Income Statement, the Cash Flow Statement, and the Balance Sheet, work as a dashboard of the financial performance of an organization. Knowing how these financial statements are created, and how they reflect the performance of the organization, helps non-financial professionals better understand how  more...

Essential Skills for Admin Support Professionals--Simulation Essential Skills for Admin Support Professionals--Simulation The role of the administrative support professional today reaches far beyond the dated cliche of the secretary answering phones and filing documents. Effective administrative support professionals require an extensive array of skills, including communication, organizational, managerial, problem-solving, and conflict-resolution  more...

Hazardous Waste Generator RCRA ... characterization. In addition, this course describes the three types of generator status (Conditionally Exempt Small Quantity Generator, Small Quantity Generator, and Large Quantity Generator) along with applicable requirements. Generators must manage their hazardous waste per the Resource Conservation and Recovery Act (RCRA) regulations. Thus, accumulation, labeling, and other management  more...

SAP Logistics Modules SAP Logistics Modules SAP The SAP Logistics modules help enable automation of supply chain operations related to logistics. Logistics refers to all the tasks a business performs in order to get a product or service to its desired location or state. This course discusses how the SAP Logistics modules enable Materials Management, Production Planning and Control and ultimately Sales and  more...

Cisco Route 1 0 Routing Services for Converged Networks ...ise Architectures and how they align with the traditional three-layer hierarchical network model. Understanding of the network traffic moving throughout the architecture is also important. To create an implementation plan, you must have detailed network information, tools, resources, and a work plan. By selecting the proper tools and resources, as well as planning your work, you can make  more...

Understanding Organizational Change Understanding Organizational Change Change can be disruptive. A change in your life, whether good or bad, can create a period of uncertainty, stress, and anxiety while you adjust. And change at work is no different. You may question what's going on and feel like you have no control over the situation. But eventually, ideally, you'll see that the change brings a positive result for your own  more...

Opportunity Development Simulation ...cts strictly on a business-to-business level, focusing on three market segments: corporate, government, and retail channels. Koshi, in business for just over three years, has not made a concerted effort to identify and standardize the best practices for selling their products most effectively in the market they serve. The result is that management cannot reliably forecast future sales results,  more...

The Fundamentals of Globalization Strategies fo Globalization The Fundamentals of Globalization: Strategies fo Globalization Global strategies can range from adapting your standard products or services for local needs to obtaining cost advantages by producing in low-cost bases and selling in the most lucrative markets. Opportunities for achieving competitive advantage abound in the global marketplace. However, you must be able to determine which  more...

Moving from an Operational Manager to a Strategic Thinker Simulation Moving from an Operational Manager to a Strategic Thinker: Simulation Once thought to be the ideal means of running a business, operational effectiveness is no longer considered a guaranteed avenue to success. Growth requires greater strategy. Strategy requires new modes of thought. To this end, many organizations are changing how they manage their people and how they position their  more...

WPF Content Creation Management with VB 2008 ...aces. Using WPF a developer can create two-dimensional or three-dimensional graphics, create and manipulate images, create and modify documents, and also share resources across applications. Specific areas covered include creating and configuring graphics, utilizing images and multimedia in WPF, creating and formatting documents, and utilizing binary and logical resources in WPF applications.  more...

IT Project Management Essentials Initiating Planning IT Projects IT Project Management Essentials: Initiating & Planning IT Projects If you want your IT project to complete successfully, you need to get it off to a good start. During the early stages of a project - the initiating and planning phases - a project manager should clarify objectives and requirements and create a project plan that delineates, among other things, what needs to be done, when it  more...

Basic Presentation Skills Planning a Presentation Basic Presentation Skills: Planning a Presentation Even the most seasoned public speakers can experience nerves before a major presentation. The successful ones, however, have learned how to make those nerves work for them. Positive concern about the impact of a presentation can spur presenters to raise their game, enabling them to get the desired results. For example, a presentation can be  more...

Preparing for an Internal Interview Preparing for an Internal Interview Preparing for an internal interview requires a unique strategy to leverage one thing you have over external candidates: an internal understanding of how your organization operates. Making the most of this knowledge can be a major asset to you. Whether it's being able to participate in conversations about your company and industry or demonstrating that you  more...

Working with Forms the Canvas Media in HTML5 Working with Forms, the Canvas & Media in HTML5 This course provides detailed instruction on three new APIs in HTML5 Canvas, Audio and Video as well as on the new features of the Forms API. The course also shows how supporting browsers will render the page and provides fallback solutions for non-supporting browsers.  more...

So You Wanna Be A Lyric Writer Learn from an expert how to compose lyrics and submit them for publication and performance. This course is primarily designed for the beginner with no musical training. The product of this course is comprised of two sets of lyrics for two original songs, and a query letter. Music is part of all of our lives. Studies tell us that people who listen to music, sing, play a musical instrument, or  more...

Writing Brush-up This course will help refresh you in the basic academic writing structures. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh you in the three basic  more...

School Time Phonics Program ...ing program is comprised of twenty-six lessons containing three sections each: a phonics tutorial, extended learning exercises, and fun activities. The program also contains diagnostic/prescriptive assessments and student reports for better individualized instruction and monitoring of student progress. Section Titles: Product Description Lessons for the Individual Student`s Needs Letter  more...

A Foolproof Method for Conduting a Job Search ...ditional methods just don`t work any more. This is one of three possible modules that you can take as self-directed study. Each module is designed to be completed within 1 week or sooner. You will be given exercises to complete via email. This course provides a treasure trove of new ideas, cutting-edge strategies and surefire techniques to help you stand out from the crowd and get the job you  more...

How to Interview Like a Professional ... The complete course can either be taken as a whole or as three modules. Each module is designed to be completed within one week or sooner. You will be given exercises to complete via email. This course provides a treasure trove of new ideas, cutting-edge strategies and surefire techniques to help you stand out from the crowd and get the job you really want. By the end of the course, you will  more...

Getting the Job Offer You Want ... The complete course can either be taken as a whole or as three modules. Each module is designed to be completed within 1 week or sooner. You will be given exercises to complete via email. This course provides a treasure trove of new ideas, cutting-edge strategies and surefire techniques to help you stand out from the crowd and get the job you really want. By the end of the of the course, you  more...

Advanced Features of Dreamweaver MX ...Three Advanced Features of Dreamweaver MX - Phase 3, is the Third of a 3-part course series. Students will need to have access to Dreamweaver MX or Dreamweaver, the Internet and the course textbook "Macromedia Dreamweaver MX (ISBN 0-321-11271-7) by Garo Green & Abigail Rudner (2003). In this course, the student will be responsible for working through the "Hands On" exercises. These are  more...

Certificate in Web Content Creation (Master Classes) ...editing web content. The certificate program consists of three Master Classes: (1) Writing Web Content (2) Architecting Web Content (3) Creating Popular Web Genres These three Master Classes prepare you to be a professional web writer or editor, working in a world of intense interactivity, fast feedback, complex content management, and constantly changing business models. First you?ll learn  more...

Client/Server Development and Remote Data Access in Visual Basic ...cess to a central database. The course is broken up into three main sections: Database Access, Communications, and the Final Project. The first section teaches different methods of data access and manipulation by creating a standalone Visual Basic application that binds a MS Access database. The second section introduces the student to communicating over the Internet with TCP/IP by creating  more...

Air Reservations - U.S. Domestic - Instructor Led Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Air Reservations - U.S. Domestic, Air Fares - U.S. Domestic, ARC Documents.  more...

Understanding Health Insurance: A Guide To Professional Billing & Coding ...rrent Procedural Coding System (CPT). You will learn the three of levels of the CPT coding system and how they affect claims reimbursement. You will learn about the different chapters and how they pertain to various parts of the human anatomy. We will explore surgical codes and how to identify codes that are pre and post-operative. Finally we will cover the advantage and importance of using a  more...

Instructor Led-Search Engine Training Workshop To be competitive on the Internet, your site must rank in the top 20 of the search engines and directories so your prospects can find your site. This easy comprehensive course offers exercises, activities, assignments, video media, and additional resources and information that will enable you to advance your site in the top of the search engines in easy-to-do-steps. We invite both experienced and  more...

Search Engine Training Workshop-Self Directed To be competitive on the Internet, your site must rank in the top 20 of the search engines and directories so your prospects can find your site. This easy comprehensive course offers exercises, activities, assignments, video media, and additional resources and information that will enable you to advance your site in the top of the search engines in easy-to-do-steps. We invite both experienced and  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...roject by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will be introduced to reinforce the concepts presented in the lesson plan. By actually working through these  more...

Preparing for the Praxis II Subject Assessments This course is designed to prepare you for The Praxis II Subject Assessments by concentrating on three keys to success: understanding the exams, preparing for the exams, and developing a Praxis State of Mind. Students learn to read test questions critically, prepare targeted study plans, and get tips that will improve their chances of passing.  more...

Computing Fundamentals - IC3 Training Solution ...three tested areas of IC3 (Internet and Computing Core Certification) - Computing Fundamentals. This covers the skills outlined in the Computer Fundamentals portion of the IC3 certification examination. It teaches the student to recognize different computer types, common hardware components, and basic types and needs of software. It also explains how software and hardware interact, such as  more...

Key Applications - IC3 Training Solution ...three tested areas of IC3 (Internet and Computing Core Certification) - Key Applications. This covers the skills outlined in the Key Applications portion of the IC3 Certification Exam, which addresses the skills and functions common to Microsoft Windows applications. It focuses on applying these common skills and functions using Microsoft Word and Microsoft Excel. Some of the skills covered  more...

Living Online - IC3 Training Solution ...three tested areas of IC3 (Internet and Computing Core Certification) - Living Online. This covers the skills outlined in the Living Online portion of the IC3 certification exam. In it, students will look at how computers affect our daily lives, the relationships among different networks (i.e., computer, telephone, and the Internet), proper "netiquette," and how to keep their computer data,  more...

IC3 Training Solution Bundle ...three tested areas of the IC3 (Internet and Computing Core Certification) - Key Applications, Living On-Line and Computing Fundamentals. This covers the skills outlined in all three sections of the IC3 Certification Exam. The Computer Fundamentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and hardware  more...

How To Master Customer Service Course description -- Customer service personnel are the frontline in making your customers happy and developing your reputation as a quality company. The How to Master Customer Service bundle addresses three vital aspects of customer servicea developing a customer-oriented culture, using effective telephone skills for quality customer service, and dealing with those occasional, but very  more...

How To Master Supervision ... with an overview of successful supervision and attacking three major supervisory responsibilities leading meetings, managing projects, and delegating. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. Supervisors in all functions face a daunting challenge as they bridge the gap between individual contributors and management.  more...

Leading Effective Teams ...tical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep the team on track, and  more...

Excellent English: A Writing Review - Part I: Sentence Structure ...rts of speech will get you started. This is the first of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. Students may take the courses in sequence or pick and choose the courses that suit them. Part I of the review covers the most basic aspects of good writing: understanding parts of sentences and speech;  more...

Excellent English: A Writing Review - Part II: Punctuation ...hful eye of our expert instructor. This is the second of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II of the review covers punctuation, providing students with  more...

Excellent English: A Writing Review - Part III: Achieving Clear, Concise Writing ... gets the attention of your reader. This is the third of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take all three courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review will help the student develop a  more...

Certificate in Technical Writing ... Certificate in Technical Writing. Must I sign up for all three courses at the same time? No, you can take them one at a time. We do however, discount the three workshops if you order all three at one time. Are there textbooks that I need to buy for any of the courses? Generally you will purchase only one textbook. The purchase fee for course materials is about $50.00 (more or less). What does  more...

Certificate in Technical Writing for Current Technical Writers ... Certificate in Technical Writing. Must I sign up for all three courses at the same time? No, you can take them one at a time. We do however, discount the three workshops if you order all three at one time. Are there textbooks that I need to buy for any of the courses? Generally you will purchase one textbook.The purchase fee for course materials is about $50.00 (more or less). What does the  more...

Linux Network Administration Linux Network Administration is the 3rd of three courses required for Linux+ and LPI certification. Security, firewalls, e-mail, web servers and much more is covered in this course.  more...

Java 2 - Language & Semantics Students will learn basic Java programming fundamentals, operators and expressions as well as, control statements and arrays. In this unit, you will learn about the Java syntax and lexical issues. It covers identifying the range and declaring the constants, literals, and variables of the three main categories of primitive data types. You will learn to identify Java keywords and identifiers.  more...

Java 2 -- Extending the GUI ...It explains the delegation event model in JDK 1.2 and the three main components of the model: event, event source, and event listener. You will learn about the various AWT event classes. Finally, you will implement the appropriate event listener interfaces for handling events The third unit explains the procedure for handling the mouse window, and key events. You will learn to implement the  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Instructor-Led ...f two income-generating residential properties. There are three approaches to estimating the market value (or valuation) of a property: cost, comparable sales, and income. This course will cover all three of these approaches, with an emphasis on the income capitalization approach. The course is structured around a learning-by-doing approach, which means you`ll be presented with a series of  more...

Linux Network Administration ...three courses required for Linux+ and LPI certification. Security, firewalls, e-mail, web servers and much more is covered in this course. Linux Network Administration covers the key areas of Linux network management, security, e-mail and domain servers. This course also teaches how to set-up Linux web servers as well as how to manage and maintain them. This course includes electronic study  more...

Automated Air Reservations - U.S. - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre ® as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel  more...

Automated Air Reservations - Canadian - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre ® as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel  more...

Professional Writing Skills at a Glance ...three major areas of professionals writing skills. Welcome to Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills:Introduction to Communication: An overview of communication skills provides a starting point for the course. A checklist will reveal both your writing strengths and weaknesses so you can maximize your pluses and  more...

Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. Welcome to Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. This course will take the guesswork out of the revolutionary new  more...

Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. Welcome to Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. This course will take the  more...

AS9100 Aerospace Standard General Employee Training ...ational Aerospace Quality Group (IAQG) and referred to by three different names: AS 9100 (Americas) = EN9100 (Europe) = JISQ9100 (Asia Pacific), although it is recognized as the same standard globally. AS9100 requires an organization?s QMS to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements. Customer satisfaction is increased  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Instructor-Led ...than one way to profit in real estate: in fact, there are three basic techniques: amortization, cash flow, and appreciation. This exclusive online course uses cutting edge interactive features to show the ins and outs of proven strategies: from fix-and-flips to condo conversion, from refinancing to trade-ups. Most important, you learn which fits your goals. Students may complete this course  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Self-Directed ...than one way to profit in real estate: in fact, there are three basic techniques: amortization, cash flow, and appreciation. This exclusive online course uses cutting edge interactive features to show the ins and outs of proven strategies: from fix-and-flips to condo conversion, from refinancing to trade-ups. Most important, you learn which fits your goals. Students may complete this course  more...

ESL for Business - E-mail Communication ... ESL for Business - E-mail Communications. This is one of three ESL For Business courses which target different kinds of written communications that you use everyday: e-mail, letters and memos, and those special documents particular to your job. You can take all the courses in the series or only those that fit your needs. What Makes This Course Unique? You might say, "what's different about  more...

ESL for Business - Letters and Memos ...me to ESL for Business- Letters and Memos. This is one of three ESL For Business courses which target different kinds of written communications that you use everyday: e-mail, letters and memos, and those special documents particular to your job. You can take all the courses in the series or only those that fit your needs. What Makes This Course Unique? You might say, "what's different about  more...

ESL for Business - Special Documents ...me to ESL for Business- Special Documents. This is one of three ESL For Business courses which target different kinds of written communications that you use everyday: e-mail, letters and memos, and those special documents particular to your job. You can take all the courses in the series or only those that fit your needs. What Makes This Course Unique? You might say, "what's different about  more...

Front Desk Agent- Instructor Led ...one year of the date you begin. The average student takes three to four months to complete all of the training.How quickly can I begin? Upon registration you will receive your personal user name and password and directions on how to begin your course work within 24 hours of registration. You will have access to all course materials, student-instructor interaction, assignments and exams.What is  more...

Introduction to Writing Speeches and Presentations ...paring speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one effective. Also, it touches on visual aids and what speech writers need to learn about their audience in order to  more...

QuickBooks Pro 2005 ... Packard, and the Makau Corporation. After completing all three course levels, you will have gained a well-rounded education allowing you to... Setup your business finances within QuickBooks Develop lists from your QuickBooks data Integrate with your Bank's financial systems and credit card transactions Report on the financial records with ease Generate purchase orders and invoices to grow your  more...

Senior Professional In Supply Management (SPSM ®) Certification Program ...is likely to follow! Earning your SPSM Certification is a three-step process. Here are the three steps...Step #1: Complete the six highly personal and interactive online classes of the SPSM Certification Program. You earn 44 Continuing Education Hours (CEH`s) by successfully completing the following online classes, in this order: Mastering Purchasing Fundamentals (6.5 CEHs) Microsoft Excel For  more...

Technical Communication Industry Certificate - Mastery Level ...e any required books for the course? Yes, each section of three modules will use a different required companion book at a total cost of approximately $250. These books can be used as a valuable reference after the course has been completed. Outside of tuition and book fees are there any other costs involved? Yes, you will need to make application for an Official Accredited University,  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed ...f two income-generating residential properties. There are three approaches to estimating the market value (or valuation) of a property: cost, comparable sales, and income. This course will cover all three of these approaches, with an emphasis on the income capitalization approach. The course is structured around a learning-by-doing approach, which means you`ll be presented with a series of  more...

Increase Productivity in 60 Minutes or Less ...nutes or Less Library is a structured program focusing on three areas: Productivity with E-mail, Effective Time Management, and Efficient Meetings. This program works towards increasing productivity and efficiency throughout the workplace in just 60 minutes or less! As an extra added bonus, when you enroll you will be given up to one year access to this course. Use as a handy desktop reference  more...

The EcoBroker Certificate Program ...green? homes and business practices. The program contains three courses leading to the EcoBroker Certified? professional designation. These courses are provided online in a completely self-paced format. A live instructor is assigned to each student. The instructor provides feedback on various interactive exercises and is available for additional assistance. EcoBroker Environmental Advantage is  more...

Portfolio to Interview: Landing a Job as a Technical Writer ...urces, including online articles. The primary sources are three books: Kessler and Strasburg's "Competency-Based Resumes: How To Bring Your Resume To The Top Of The Pile", Kessler's "Competency-Based Interviews: Master the Tough New Interview Style And Give Them the Answers That Will Win You the Job", and Claywell's "The Allyn & Bacon Guide to Writing Portfolios". These texts are optional; all  more...

Coaching Performance ...three weeks of training, but he has already made two major errors that cost the firm $3000. He's obviously upset and discouraged over his shaky start. If you were Barry's supervisor, what would you do? Situations like this one can cause managers to fret and fuss and begin talking about disciplinary action. However, leaders take a different approach. A leader would take the time to coach Barry  more...

Accounting Systems and Closing Activities Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every  more...

Analyzing an Annual Report This course will familiarize business managers, financial professionals, and other business professionals with methods to extend their analysis of financial statements beyond the three basic reports: the Balance Sheet, Income Statement, and Cash Flow Statement. The course begins by analyzing two accounting features often identified in the notes to the financial statements: the cost of goods sold  more...

The Automotive Industry Overview Version 2 ...ast few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational efficiency, and innovation, automotive companies are challenged to deliver higher value more efficiently than ever before. This dynamic automotive  more...

Problem Performance Improvement ...m. It is essential that the manager is able then to apply three techniques to support the under achieving worker. These are to use a specific training program to resolve the problem, to appoint a coach to support the worker and to apply rigorous supervision techniques to help the worker to improve. Sometimes though a manager needs to be aware that the individual worker does not cause the  more...

Introduction to Brand Management ...three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager, from  more...

Managing and Maintaining Brand Equity .... Then you will determining if your brand is avoiding the three major categories of branding pitfalls. Finally, you will use a RolePlay to negotiate a brand crisis using a comprehensive and effective three-step process. The second lesson of this course introduces you to the social, legal, and global domain of branding. It's up to you to steer your organization's brand clear of negative social  more...

Implementing a Succession Plan Simulation ...costly. URG has experienced dramatic growth over the past three years. Through aggressive hiring, production staff has been increased by 50 . However, due to the high demands of the job, the average retention rate for a research analyst is two years, and URG is constantly recruiting. You are the VP and Principal Analyst for Pharmaceutical and Biotechnology Services. Two team leaders report to  more...

Delegating Effectively Simulation ...nufacturer of child safety products. Working closely with three key employees, the learner will progress through the various stages of delegation, moving from assignment of tasks to overcoming delegation resistance. The simulation is comprised of four scenarios; each will cover a facet of the delegation process. Based on the Effective Delegation series, this simulation has links to the  more...

Managing Technical Professionals Simulation ...al engineer, the company has been in operation for nearly three years and has grown rapidly. But with the increasing pace of growth and the diminishing involvement of the founders, Beech & Stern is at a crossroads in its development. Competition is fierce, and the company is experiencing difficulty in its recruitment efforts and in the day-to-day management of its highly specialized staff. To  more...

The Who What Why of ISO 9000 2000 This course provides a brief history of the International Organization for Standardization (ISO). It outlines ISO's mission and structure by examining the three standards that comprise the ISO 9000 family of standards: ISO 9000:2000, ISO 9001:2000, and ISO 9004:2000. This course also presents the universal quality fundamentals that form the foundation of the concepts and practices required by the  more...

Supply Chain Management What is Supply Chain Management? Why has it become such a hot topic for discussion and analysis in recent years? This course shows how a more thorough understanding of this three word catch phrase can improve the flow of material through your organization, increase customer satisfaction, and help you to establish high quality vendor relationships.  more...

Strategic Management - Corporate Implementation ...e implementation phase of strategic management. There are three steps involved in corporate implementation. The first step is to develop action plans and functional tactics. Action plans guide strategic implementation by specifying a firm's given tasks for a particular period, while functional tactics are short-term activities that a firm undertakes to implement its strategies. The second step  more...

The Process of Globalizing a Product or Service Actually going global takes both planning and doing. In this course, you'll learn about the three major steps you need to cover to globalize a product or service. First, pick the right geographic location for your corporate goals and create a good plan for globalizing the product or service you're working with. Then "globalize" your product or service and let the world know you're open for  more...

Check Point NGX Architecture Operation and Installation To recognize the components and operation of the Check Point NGX three-tiered architecture, to recognize how it is used to secure a network, and to perform stand-alone and distributed installations  more...

Essential Sills for Administrative Support Professionals Simulation The role of the administrative support professional today reaches far beyond the dated cliche of the secretary answering phones and filing documents. Effective administrative support professionals require an extensive array of skills, including communication, organizational, managerial, problem-solving, and conflict-resolution skills. Without such skills, the administrative support professional  more...

Hazardous Waste Generator Awareness ... characterization. In addition, this course describes the three types of Generator Status (Conditionally Exempt Small Quantity Generator, Small Quantity Generator, and Large Quantity Generator) along with applicable requirements. Generators must manage their hazardous waste per the RCRA regulations. Thus, accumulation, labeling, and other management requirements are described for both Satellite  more...

Excel 2000 Beginning ... 2.4 Auto Complete 3.0 Entering Formulas (26 Minutes) 3.1 Three Methods of Entering Formulas 3.2 Repeating a Formula 3.3 Formulas Beyond Addition and Subtraction 4.0 Basic Functions (21 Minutes) 4.1 Summation 4.2 Recalculating Effects (Change one cell and five others change) 4.3 Averages 5.0 Formatting (13 Minutes) 5.1 The Formatting Toolbar 5.2 Adjusting Column-width and Row-height 5.3 Numeric  more...

Excel 2000 User Set of 3 ... 2.4 Auto Complete 3.0 Entering Formulas (26 Minutes) 3.1 Three Methods of Entering Formulas 3.2 Repeating a Formula 3.3 Formulas Beyond Addition and Subtraction 4.0 Basic Functions (21 Minutes) 4.1 Summation 4.2 Recalculating Effects (Change one cell and five others change) 4.3 Averages 5.0 Formatting (13 Minutes) 5.1 The Formatting Toolbar 5.2 Adjusting Column-width and Row-height 5.3 Numeric  more...

Financial Statements Organizations use financial statements to report their performance and their financial condition to investors and lenders. Managers--including non-financial managers--can use these statements to understand how the organization is doing: Are any changes needed? Can the organization improve? How quickly is the organization growing in comparison with its competitors? Are there any financial danger  more...

Managing Your Anger You're angry and you want to let everyone know it. But, is this really a good idea? What will your co-workers or your supervisor think of your outburst? Is there something that you could do to control your anger? This course will help you manage your anger so that you will be less angry and will be able to channel your energy into more constructive activities. You will learn the three stages of  more...

The Mechanics of Communicating Effectively ..., your ability to listen, and your body language are your three vital communication tools. However, because they are given at birth they are often taken totally for granted. People mistakenly believe that because these tools are in constant daily use that they are already the best they can be. However it is possible to improve the quality of these communication essentials, and this course sets  more...

Workplace Communication Skills ...her people's intent, and your own. This course covers the three prime strategies that will enable you to do this. By speaking assertively, you can make your intentions clear, and in this course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to  more...

Communicating for Results ...l demonstration of how to communicate for best results in three common, but sometimes difficult, situations. Firstly, you will learn the communication skills required to ensure the collaboration and cooperation of your colleagues and peers when you are working as a member or as a leader of a project team. Whether you want help with a particular task, or need someone else to undertake the  more...

Perspectives on Conflict in the Workplace ...al attitudes towards it in the workplace? In this course, three prevailing attitudes towards conflict are compared. These are that: --Conflict is always a bad thing --Conflict is always a good thing --A certain level of conflict is productive, but too much is undesirable. This last view informs the rest of the course, which goes on to describe how a healthy and productive level of  more...

Handling Conflict No one can complete a working career without experiencing conflict, so it is essential for you to handle this conflict in the most effective way. To handle conflict well, you need to build a repertoire of techniques. These techniques require you to behave differently from your natural instincts at times. Therefore, a good starting point is to establish what your instinctive approaches to  more...

Emotional Intelligence in the Workplace What makes someone a top performer in the world of work? If you think high IQ, advanced degrees, analytical skills, and technical expertise are the answer, it's time to think again. Experts now agree that Emotional Intelligence often determines who will climb the corporate ladder and who will be passed over. Exciting new research shows that, unlike IQ, Emotional Intelligence can be developed and  more...

The Call Center Industry When people pick up a phone and hear someone greeting them from the XYZ Company, they put little thought into the people, process, or technology behind the phone call. To them, the person on the phone is just a voice on the other end of the line. This course will examine all of the aspects of a call center. In order to facilitate this examination, this course has been broken down into three parts:  more...

E-Learning Essentials Part 2 Marketing Your Solution ...dset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups within an organization that need to be understood and brought on board for an effective marketing and implementation of your e-learning solution: Executives, Learners, HR, and  more...

Sales Skills Overcoming Obstacles In Sales Skills: Overcoming Obstacles, participants will learn how to identify a client's key issues, how to differentiate between benefits and features, and how to anticipate objections. Participants will also learn how to create and deliver an effective sales presentation that is geared toward their client's key issues, as well as how to overcome a customer's objections. Learn To  more...

Brand Management Integrated Marketing ... the integrated branding strategy the company implemented three years ago. Happy Hill is preparing to expand into online commerce, and it is important that it fit into the integrated branding scheme of the company. As the Director of Marketing, you must explain the steps you took to create an implemented brand, explain why it was important to do so, and encourage Susan to comply with that  more...

Sales Skills Gaining Customer Commitment ...nts when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In addition, you will learn what to do if your product or service does not satisfy a client's key issues, how to manage a client's anxiety during the sales process, and how to  more...

Sales Skills Developing a Winning Strategy ...spective clients. Complete the three steps of the consulting strategy. Calculate a client's return on investment. Complete the six steps for solving a client's problems. Audience Individuals who want to learn how to use various sales strategies to improve their sales approaches. Deployment Options  more...

Sales Skills Effectively Closing a Sale ... Follow-up with clients. Use three common closing techniques. Audience Individuals who want to learn appropriate approaches to closing sales. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Consulting Skills Building Consulting Relationships Consulting Skills: Building Consulting Relationships explains how to determine whether your organization could benefit from a consultant's services. It also teaches how to manage internal resistance to consultants, how to communicate effectively with consultants, and what to include in a legally binding consulting contract. Learn To Identify the steps to determine  more...

Strategic Management Analyzing Strategic Options ...asts were inaccurate. You have called a meeting with your three top executives to discuss the possibility of conducting a strategic audit with the goal of maintaining Icon's position as market leader. Unit 2: Analyzing Environments (0.5 - 1 hour) Identify the components that represent the internal environment. Apply the value chain analysis to  more...

Competitive Intelligence Implementing a Competitive Intelligence System ...cess (0.5 - 1 hour) Identify the three essential components of the CI process. Identify available sources of information. In a meeting, incorporate into the discussion comments about available sources of information. Sequence the steps of the competitive intelligence process.  more...

Quality Management The Quality Management Process ...mmon causes of variation. Identify three frequent sources of variation. Simulation Overview: In this simulation, you will meet with John Cunningham, Icon a a s Quality Management Director, to go over some of the fundamentals of quality management. John will give you scenarios that cover a wide range of quality management  more...

Competitive Intelligence Analysis Dissemination ...etitive intelligence. Identify the three types of databases. Follow the steps for choosing a database. Identify the steps for preparing information for analysis. Identify the guidelines for performing ethical competitive intelligence. Use the guidelines for performing ethical  more...

Competitive Intelligence Researching Online ...rom the Internet. Identify the three types of online tools for tracking information automatically. Follow the steps for developing a search strategy. Identify the two types of commands you can use in search engines. Identify the steps for evaluating online sources of information.  more...

Principles of Marketing Fundamentals of Marketing ...th two of your employees to discuss the marketing mix for three products. Carol Chung, Icon's Marketing Communications Manager, will be in the conference room with you, while James Cahill, Icon's Senior Product Manager, will be participating in the meeting by phone. As the Marketing Director, James and Carol will provide you with background information and recommendations, but you will need to  more...

Visual InterDev 6 0 Accessing Remote Data ...terDev 6.0. Participants should have completed the first three courses in the series. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: ActiveX Data Objects (ADO) Duration: 1 - 2 Hour(s) Identify the components of Universal Data Access. Match the Microsoft Data Access Components with their functions. Match the ActiveX Data Objects (ADO) with their  more...

NetWare 5 Administration - Part 4 ...n. In addition, participants should have taken the first three parts of the Novell NetWare 5 Administration series (courses 82301-03). T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Z.E.N. Works: Distributing and Managing Applications Duration: 3 - 4 Hour(s) Identify the benefits of Z.E.N. works to manage workstations. Identify the elements that  more...

NetWare 5 Advanced Administration - Part 4 ...ries (82301-05) prior to taking this course and the first three parts of this series (courses 82311-13). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates  more...

NetWare 5 Advanced Administration - Part 5 ...ries (82301-05) prior to taking this course and the first three parts of this series (courses 82311-14). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates  more...

Crystal Reports v10 Introduction to Report Design Part 2 ...three-part series that focuses on organizing and customizing your reports. This course covers the key concepts associated with grouping, selecting, and summarizing fields and data in Crystal Reports v10. In this course, you will also learn to modify settings and format reports. Learn To: Identify the options for creating and modifying a group in a report. Identify the steps to  more...

Crystal Reports v10 Introduction to Report Design Part 3 ...three-part series that focuses on the basics of reporting using Crystal Reports v10. This course covers various ways of manipulating report data. In Crystal Reports, various features such as formulas, parameter fields, charts, and report alerts can be used to make reports easy-to-understand, interactive, and visually appealing. This course also introduces the learner to the various formats that  more...

Macromedia Captivate 1 0 Developing Movies ...three-part series that focuses on the adding of components while creating Captivate movies. This course also introduces the user to the basics of customizing a Captivate movie. Learn To: Identify the steps to add images, buttons, click boxes, text entry boxes, and rollover captions to a slide. Identify the steps to add audio and playback controls to a movie. Identify the  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...T 4.0 (Course Series 71435-71438) and completed the first three parts of the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Configuring Demand Dial Routing (DDR) Duration: 1 - 2 Hour(s) Identify the features of DDR. Identify the causes of application errors in DDR. Sequence the steps in the process of the one-way authentication of a Demand Dial  more...

Supply Chain Management Using Models ...order management control. Identify key elements of the three Vs model for inventory management. Identify key inputs to Sales and Operation (S&OP) planning. Identify characteristics of Advanced Planning and Scheduling (APS) model. Unit 3: Distinguishing the Firm and its Business Allies Identify benefits of the Supplier Relationship Management (SRM) process. Identify steps  more...

SAP R 3 3 0 ...ing function keys. Access R/3 applications using the three levels of the menu system. Execute transactions by working in a dialog with the system. Understand dialog messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a  more...

Networking Technologies Series TCP IP Concepts Architecture ...three-part series on Transmission Control Protocol/Internet Protocol (TCP/IP). In this course, participants will learn about the basic concepts and architecture of TCP/IP. Topics covered will include an overview of TCP/IP, wide area point-to-point protocols, LAN technologies, packet networks, and IP addressing. L earn To: Identify TCP/IP services. Examine the TCP/IP  more...

Networking Technologies Series TCP IP Protocols ...three-part series on Transmission Control Protocol/Internet Protocol (TCP/IP). Participants will learn about Internet, Transport Layer, Gateway, Routing, and Application Layer Protocols. L earn To: Identify the features, functions and structure of the three TCP/IP protocols: Internet Protocol (IP), Internet Control Message Protocol (ICMP) and Internet Protocol next generation  more...

Networking Technologies Series TCP IP Internetwork Mgt ...three-part series on Transmission Control Protocol/Internet Protocol (TCP/IP). The Internet, Internet Mail Protocols, how TCP/IP works with LAN and WAN protocols, the Domain Name Service (DNS), Network File System (NFS), Network Information System (NIS), and managing TCP/IP are subjects that will be covered in this course. L earn To: Examine the services and protocols available in  more...

SAP R 3 Working with v3 0 ...ng function keys. Access R/3 applications using the three levels of the menu system. Execute transactions by working in a dialogue with the system. Understand dialogue messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a  more...

Working with SAP R 3 v4 x ... using function keys. Access R/3 applications using the three levels of the menu system. Execute transactions by working in a dialogue with the system. Understand dialogue messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a matchcode as a  more...

C Programming - Part 4 ...opment. In addition, students should have taken the first three parts of this series (courses 13201-03) prior to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Advanced Data Handling Duration: 1 - 2 Hour(s) Identify the code to create self-referential structures. Identify the definition of self-referential structures. Identify the code that  more...

C Programming - Part 4 ...course. In addition, students should have taken the first three parts in this series, courses 13205-13207. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Exception Handling Duration: 2 - 3 Hour(s) Identify the limitations of the traditional error-handling techniques. Implement the exception mechanism in a specified program by specifying the exception handling  more...

Building Cisco Remote Access Networks Part 4 ... Identify the issues that can affect QoS. Identify the three models for QoS. Identify the mechanisms used to achieve QoS. Identify methods for congestion handling. Identify methods for effective use of traffic prioritization techniques. Identify methods for the effective use of traffic prioritization techniques. Identify considerations for establishing a queuing policy.  more...

Object Analysis Design Requirements Analysis ...f the Iterative Lifecycle. Identify the features of the three most popular Object Oriented programming languages. Identify the characteristics of Smalltalk. Identify the characteristics of C++. Identify the characteristics of Java. Identify the characteristics of System Scoping. Identify the need for System Scoping Identify the characteristics of a Scenario. Identify the uses of  more...

Object Analysis Design Design Implementation ...use of Packages in Object Oriented Design. Identify the three kinds of Visibility restrictions in Package properties. Identify the requirements of Physical Software Architecture. Identify the need for Deployment Diagrams in Object Oriented Design. Identify why Software Components are deployed to Physical Hardware. Unit 3: Object Oriented Design Duration: 2 Hour(s)  more...

Oracle SQL Specifics Retrieving and Formatting Data ...nment Overview Duration: 1 - 2 Hour(s) Identify three Relational Model concepts. Match the five database objects to their definitions. Identify features of Oracle's object relational database management system (ORDBMS), Oracle8. Identify how Oracle8 extends the capabilities of the Oracle7 server. Identify characteristics of object systems. Identify tasks performed by the  more...

Oracle SQL Specifics Creating and Managing Database Objects ... Identify actions that end a transaction. Identify the three statements used to control transactions explicitly. Identify the actions that control transactions implicitly. Identify the state of data before a COMMIT or ROLLBACK statement is issued. Identify the state of data after a COMMIT statement is issued. Identify the state of data after a ROLLBACK statement is issued. Create a  more...

Oracle Form Builder Managing Module Types ...113. In addition participants should have taken the first three parts of the Oracle Form Builder series, courses 61211, 61212, and 61213. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Project Builder Duration: 3 - 4 Hour(s) Identify the benefits of using Project Builder. Match the terms used in Project Builder with their definitions. Create a connection in  more...

Oracle Report Builder Report Fundamentals ...three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the key features of Report Builder, building a standard tabular report, and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report definitions from Developer/2000 Release 1 to  more...

Oracle Report Builder Enhancing Reports ...three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the ways to enhance a report using the Data and Layout Model. In addition, this course will help participants learn how to modify layout objects and enhance matrix reports. L earn To: Enhance a report using the Data Model. Understand the Layout Model  more...

Oracle Report Builder Controlling Reports ...three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course helps participants learn how to develop report templates, code PL/SQL triggers in a report, and use Report Builder's built-in package. Finally, building reports for different environments will be covered. L earn To: Identify the regions of a report template. Modify template regions  more...

Oracle8 Performance Tuning Strategies and Techniques ...three-part Oracle8 Performance Tuning series. This course will introduce participants to tools and techniques used to improve the performance of the Oracle8 server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally, students will overview the operating system tuning issues. L  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...three-part Oracle8 Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will identify  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...three-part Oracle8 Performance Tuning series. This course introduces the participants improving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student will use Oracle tools to diagnose and resolve  more...

Oracle Form Builder R6 Project Builder and Menu Modules ...60131). In addition, learners should have taken the first three parts of the Oracle Developer series: Oracle Developer: Forms Fundamentals (62211); Oracle Developer: Enhancing the User Interface (62212); and, Oracle Developer: Writing and Debugging Code (62213). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Menu Module: Creating Duration: 3 - 4 Hour(s) Match  more...

Oracle Reports R6 Report Fundamentals ...three-part Oracle Report Builder series that is based on Oracle Reports Release 6. This course introduces the learner to, the key features of Report Builder, steps involved in building a standard tabular report and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report definitions from Developer/2000 Release 1  more...

Oracle Reports R6 Enhance Reports ...three-part Oracle Reports series that is based on Oracle Reports Release 6. The goal of this course is to enable developers to construct complex reports and charts using Oracle Reports. This course introduces the learner to the key features of the Data Model editor, Layout Model objects and their properties. The course also enables the learner to enhance matrix reports by modifying the objects  more...

Oracle Reports R6 Control Reports ...three-part Oracle Reports series that is based on Oracle Reports Release 6. This course introduces the learner to features of Oracle Reports that can be used to control report output. This course covers developing templates, creating and using parameters, coding PL/SQL triggers, exporing built-in package procedures, using the Reports Server, and developing reports for different environments.  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 Course Overview This is the first course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Implement Microsoft TCP/IP on Microsoft Windows NT 4.0.  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 4 ...ies (courses 71410, 71411, 71412 and 71413) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domain Name System Implementation Duration: 1 - 2 Hour(s) Install the DNS Server service on a Wndows NT Server. Identify the features of DNS zones. Set up a primary zone on a primary DNS Server. Add a resource for a  more...

SQL Server 7 0 System Administration - Part 2 ...e authentication using Enterprise Manager. Identify the three types of security accounts available for login creation. Perform the steps for adding a Windows NT login using Enterprise Manager. Perform the steps for adding a SQL Server login using Transact-SQL. Perform the steps to assign a login to a user account in SQL Server using Enterprise Manager. Identify the two types of  more...

SQL Server 7 0 System Administration - Part 3 ...ormed while a backup operation is in process. Match the three primary backup devices with their features. Perform the steps necessary to create a temporary backup file. Perform the steps necessary to create permanent backup files. Perform the steps necessary to add multiple files to a backup statement. Match six of the advanced options available in the Transact-SQL BACKUP statement  more...

SQL Server 7 0 System Administration - Part 4 ... Server 7.0. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Automating Administrative Tasks Duration: 2 - 3 Hour(s) Select the reasons for automating SQL Server maintenance tasks. Identify SQL Server automation components. Identify the components of automated administrative  more...

SQL Server 7 0 - Implementing a Database - Part 4 ...dministration (Course Series 72470 - 72474) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Summarizing Data Duration: 2 - 3 Hour(s) Match each aggregate function with its description. Select the ways aggregate functions handle null values. Select statements to use with the GROUP BY clause on columns. Select  more...

Site Server 3 0 Implementation - Part 1 ...three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to install and configure Microsoft Site Server 3.0; identify the procedures involved in publishing content; and understand the content deployment process. L earn  more...

Site Server 3 0 Implementation - Part 2 ...three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to identify the concepts considered when planning a catalog; perform the steps to modify an existing Web page to search catalog categories; create Membership Server  more...

Site Server 3 0 Implementation - Part 3 ...three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to identify the tasks and procedures associated with the Knowledge Manager; and identify the tools and procedures for analyzing Web site usage and content. L earn  more...

Visual InterDev 6 0 Accessing Remote Data ...nterDev 6.0. Participants should have completed the first three courses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: ActiveX Data Objects (ADO) Duration: 1 - 2 Hour(s) Identify the components of Universal Data Access. Match the Microsoft Data Access Components with their functions. Match the ActiveX Data Objects (ADO) with their  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 4 ... Visual C++. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Online User Assistance Duration: 1.5 - 2 Hour(s) Match the different types of help that you can provide in an MFC application with their purposes. Match the different help files in an MFC application with their purposes. Add  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4 ...or have equivalent knowledge and have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Data Access: Relational Data Structures Duration: 1 - 2 Hour(s) Retrieve data by using the SELECT statement with a WHERE clause. Aggregate data by using the aggregation functions. Group the aggregated data by using the GROUP BY  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ...three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the different types of messaging systems and understand the fundamentals of Exchange Server. Administer the Exchange Server by understanding the communication  more...

Exchange Server 5 5 Concepts and Administration - Part 2 ...three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Describe client installation requirements and select the installation method to be used for installing an Outlook client. Describe the optional tabs in Microsoft Outlook and  more...

Exchange Server 5 5 Concepts and Administration - Part 3 ...three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify public folder contents, create a public folder strategy, view and assign public folder permissions and set public folder affinity. Maintain a Microsoft Exchange  more...

Exchange Server 5 5 Design Implementation - Part 3 ...during the configuration of Directory Replication between three sites. Identify the reasons to force Directory Replication from a specific inbound site. Unit 4: Public Folders Replication Duration: 2 Hour(s) Identify the features of the Public Folder components. Set up the visibility of a Public Folder in the global address list by using the Microsoft Exchange Administrator  more...

Exchange Server 5 5 Design Implementation - Part 4 ... Administration (Course Series 73361-73363) and the first three courses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Exchange Server With the Internet Duration: 2 - 3 Hour(s) Match the Exchange Server supported Internet protocols with their usage. Identify the levels at which Internet protocols should be configured in a given situation.  more...

NetWare 5 Administration - Part 4 ...on. In addition, participants should have taken the first three parts of the Novell NetWare 5 Administration series (courses 82301-03). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Z.E.N. Works: Distributing and Managing Applications Duration: 3 - 4 Hour(s) Identify the benefits of Z.E.N. works to manage workstations. Identify the elements that need to  more...

NetWare 5 Advanced Administration - Part 4 ...ries (82301-05) prior to taking this course and the first three parts of this series (courses 82311-13). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates  more...

NetWare 5 Advanced Administration - Part 5 ...ries (82301-05) prior to taking this course and the first three parts of this series (courses 82311-14). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates  more...

Quality Management Business Process Improvement ...ormance. Learn To Given three goals, prepare to lead business process improvement. Identify the steps for planning improvements. Identify the criteria for selecting a process for improvement. Identify the responsibilities of a process manager. Match the  more...

Crystal Reports v10 Introduction to Report Design Part 1 ...three-part series that focuses on the basics of reporting using Crystal Reports v10. This course introduces the user to Crystal Reports and its environment. It also covers the fundamentals of databases and the key concepts associated with relational databases. In this course, you will learn to plan, create, preview, save, and distribute reports. Learn To: Identify the features of  more...

NetWare Service and Support Upgrade - Part 2 ...limitations of IDE in NetWare. Identify the features of three Small Computer System Interface (SCSI) versions. Identify the guidelines for installing hard disks. Sequence the steps to setup a SCSI disk. Identify the methods used for termination based on the placement of the SCSI disks. Identify the guidelines for working with SCSI cables. Sequence the steps to physically install an  more...

NetWare Service and Support Upgrade - Part 4 ...etWare. In addition, students should have taken the first three parts of this series (courses 82211-13). This course series is an approved study guide that will help certification candidates prepare for exam 50-635 and is equivalent to Novell class 580. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Troubleshooting NDPS Printing Duration: 3 - 4 Hour(s)  more...

NetWare and Windows NT Integration - Part 1 ...three-part series on Integrating NetWare and Windows NT. This course covers Windows NT administration, the Windows NT networking environment, and the Windows NT server networking environment. L earn To: Describe the concepts associated with Windows NT. Describe the functions of the administration utilities. Create user accounts. Describe the concepts and procedures  more...

NetWare and Windows NT Integration - Part 2 ...three-part series on Integrating NetWare and Windows NT. This course covers managing Windows NT user security, multiple-domain Windows NT networking, and integrating NetWare and Windows NT. L earn To: Identify featues of the Windows NT security system. Administer various network security policies. Create different types of user profiles. Set up system policies.  more...

NetWare and Windows NT Integration - Part 3 ...three-part series on Integrating NetWare and Windows NT. This course covers user access in an integrated network, managing the Novell Client for Windows NT, and managing users with Z.E.N. Works. L earn To: Install the NDS for NT tools and access them from NDS. Configure user access to the Windows NT domains and user groups. Manage a Windows NT user account.  more...

Lotus Domino R5 System Admin Part 4 User Setup Configuration ...or have equivalent knowledge and have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: User Registration: Preparation Duration: 2 - 3 Hour(s) Identify the correct naming scheme for registering a user in Domino R5. Register an Organizational Unit in Domino R5 by using the Configuration tab in Domino Administrator.  more...

CompTIA Server 2005 Server Maintenance Security ...ironment and troubleshooting. This course is divided into three units: Physical Housekeeping, Security, and Problem Determination and Troubleshooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit covers the basic aspects of problem determination and troubleshooting.  more...

SQL and PL SQL Basic SELECT ...three-part Oracle SQL series that is based on the ILT course Introduction to Oracle: SQL and PL/SQL. This course introduces the learner to Oracle relational database concepts and the use of SQL for storing, retrieving, and manipulating data in a relational database. This course covers relational database principles and Oracle concepts; writing basic SQL statements; restricting and sorting data;  more...

SQL and PL SQL Data Retrieval Techniques ...three-part Oracle series that is based on the ILT course Introduction to Oracle: SQL and PL/SQL. This course describes how to access data from more than one table using joins and aggregating data using group functions. This course also describes how to embed a SQL statement in a clause of another SQL statement to enhance the power of SQL queries. In addition, how to use SQL*Plus commands to  more...

SQL and PL SQL DML and DDL ...three-part Oracle SQL series that is based on the Oracle ILT course, Introduction to Oracle: SQL and PL/SQL. Using the Oracle SQL*Plus environment, this computer-based training course uses Structured Query Language (SQL) to create and populate Oracle database tables. Learners create tables and other database objects and learn to maintain and modify these data objects. Learners also learn how to  more...

Oracle8i Performance Tuning Architecture Strategy ...three-part Oracle8i Performance Tuning series. This interactive course will introduce participants to tools and techniques used to improve the performance of the Oracle8i server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally, students will overview the operating system tuning  more...

Oracle8i Performance Tuning Managing Memory Disk I O ...three-part Oracle8i Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will identify  more...

Diversity Managing Diversity in the Workplace ...ect the workplace by using the lens model. Identify the three levels of culture as defined by Schein. Identify the four stages of individual and organizational growth to understanding and leveraging diversity. Audience: Team leaders, supervisors, and managers of people. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention ...three-part Oracle8i Performance Tuning series. This interactive course introduces the participants improving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student will use Oracle tools to diagnose  more...

Oracle 11i Procure to Pay Part 1 ...ith various Oracle products. Differentiate between the three Purchasing open interfaces. Unit 2: Supplier and Item Management (4 hours) Identify features of suppliers. Identify options in the Suppliers window for entering supplier information while defining a supplier. Identify options in the Supplier Sites window for entering supplier site information while defining a  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...dministration (Course Series 72410 - 72412) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Workstation: Configuring and Managing Duration: 3 - 4 Hour(s) Match the tabbed pages in the Regional Options dialog box with the options that they allow you to customize. Configure multiple language support on a computer by using  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...dministration (Course Series 72410 - 72412) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Workstation: Configuring and Managing Duration: 3 - 4 Hour(s) Match the tabbed pages in the Regional Options dialog box with the options that they allow you to customize. Configure multiple language support on a computer by using  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ...dministration (Course Series 72413 - 72420) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Certificate Services Duration: 2 - 3 Hour(s) Identify the advantages of Windows 2000 PKI. Match the components of Windows 2000 PKI with their functions. Match the types of CAs with the situations in which they are used. Install  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ...dministration (Course Series 72413 - 72420) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Certificate Services Duration: 2 - 3 Hour(s) Identify the advantages of Windows 2000 PKI. Match the components of Windows 2000 PKI with their functions. Match the types of CAs with the situations in which they are used. Install  more...

Oracle PL SQL Procedures Functions Packages ...ourse Overview This course is the second in a series of three titles. It introduces the learner to the basics of PL/SQL subprograms. This course covers the building and invoking of procedures and functions. Additionally, this course introduces the basics of creating and using packages. L earn To: Identify the types and components of a subprogram. Create a subprogram. Create and  more...

Oracle PL SQL Database Programming ...Course Overview This course is the third in a series of three titles, and discusses the features of stored subprograms and packages. This course explains how to create and execute stored procedures and functions as well as how to create stored packages. This course also discusses built-in server-side packages and their use in debugging stored subprograms. This course covers how to manage  more...

Red Hat Linux Part 1 User Fundamentals ...the features of Linux users' home directories. Identify three ways to display disk space. Identify the features of certain Linux-compatible applications. Identify the features of the main Linux text editors. C ontent Emphasis Skills-Based A udience The audience for this curriculum will be very wide. Learners will generally come from two backgrounds: The first group are new  more...

Oracle SQL for End Users--Part 1 ...umn values with their data types. Match the names of the three tables used in this course with the information they contain. Unit 2: Writing Basic SQL Statements Duration: 1 - 2 Hour(s) Match the capabilities of SQL SELECT statements with their definitions. Match SQL statement elements with their descriptions. Write a SELECT statement that displays columns and rows from a table.  more...

SQL Server 2000 Design Implement Databases Part 4 Managing Indexes Course Overview This is the fourth course in a five part series that will teach students how to work with SQL Server indexes. Students will learn how to plan for index creation, how to create and manage indexes, as well as learn how to optimize query performance and how to analyze queries. Learn To Identify the features of clustered indexes. Identify the features of nonclustered  more...

CIW E-Commerce Designer Part 1 Foundations ...Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations, B2B Frameworks and Law and the Internet. Learn To Identify the factors that drive e-commerce. Identify the differences between e-commerce and traditional commerce. Identify the differences between the main e-commerce categories. Identify the features of business-to-business (B2B)  more...

CIW E-Commerce Designer Part 3 Site Usability ...merce site usability. The instruction can be divided into three main parts: Site Usability, Consumer Service Methods, and Site Management. Learn To Identify the reasons for considering usability in Web site design. Identify ways to allow customers to search for products or services. Identify the features of a Web site that inform the customer about a product. Identify the benefits of  more...

CIW Perl Fundamentals Part 1 Basic Syntax ...three part series that presents students with both theoretical and practical instruction on the foundations of the Perl language. Students will also become familiar with an Introduction to Perl, Flow Control, Arrays, and Associative Arrays. Learn To Identify characteristics of the Perl programming language. Identify characteristics of the Perl interpreter. Identify how to output data  more...

CIW Perl Fundamentals Part 2 Manipulating Scripts ...three part series that students will learn both theoretical and practical instruction on external data Perl scripts. This course will also cover regular expressions and pattern matching, subroutines, and file access and manipulation. Learn To Identify the syntax of pattern binding operators. Match metacharacters with their functions. Identify the syntax of character classes. Identify  more...

CIW Perl Fundamentals Part 3 Best Practices ...three part series that presents students with an overview of best practices for Perl. Students will learn about packages and modules, object orientation, database connectivity, and debugging Perl scripts. Learn To Identify characteristics of a package. Identify characteristics of package symbol tables. Identify characteristics of BEGIN and END blocks. Identify characteristics of an  more...

Strategic Sales Gaining Access to the Executives ...utive customers in the buyer action stage. Identify the three types of buyers within an organization. Identify the guidelines for communicating with Approvers. Identify the guidelines for communicating with Screeners. Identify the guideline for communicating with Workers. Unit 3: Initiating Contact With the Executive (1 hour) Identify steps for preparing a letter to an executive  more...

Excel XP Proficient User ...te data by category. • Consolidate data by using a three-dimensional (3-D) reference. • Set up data validation. • Identify the functions of Outline symbols. • Outline a worksheet automatically. • Outline a worksheet manually. • Create a chart. • Modify the location of a chart. • Modify the appearance of a chart. Audience The target  more...

Self Development Motivating Yourself to Perform ...cipline with affirmations. Use three steps to exercise more self-discipline. Change bad habits using self-leadership. Foster motivation for unrewarding tasks. Audience Individuals who want to learn how to apply concepts that will enable them to motivate themselves to perform at a high level. Deployment  more...

Advanced Project Leadership Bringing Home the Value ...tify characteristics of nonmonetary value. Identify the three basic business strategies. Identify how each business strategy adds value to the organization. Identify key concepts of net present value. Calculate the net present value for a project. Interpret net present value to determine project viability. Calculate the return on investment for a project. Interpret return on  more...

Word XP Curriculum ...nclude WordArt, and graphics. This curriculum consists of three Skill Builder courses: Course 74020 Microsoft Word 2002 Fundamentals Course 74021 Microsoft Word 2002 Proficient User Course 74022 Microsoft Word 2002 Expert User Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum include End Users, Technical  more...

BizTalk Server 2000 Part 3 Monitoring Orchestration ...tools and has an opportunity to practice their use in the three scenario topics that are located at key points in the course. Learn To • Identify key features of the BizTalk Orchestration Designer environment. • Match the design pages provided by BizTalk Orchestration Designer with their functions. • Differentiate between the Flowchart shapes that are available on the  more...

Oracle9i SQL Basic SELECT Statements ...ses of the system development life cycle. o Identify the three components of an entity relationship model. o Match the entity relationship model components with their conventions. o Match the components of Oracle9i with their functions. o Identify the tools and languages used to communicate with the Oracle server. o Match the services provided by Oracle9iAS with their functions. o Match  more...

Advanced Project Leadership Navigating Corporate Structures ...and responsibilities of a Project Sponsor. Identify the three levels of sponsorship within a company. Identify responsibilities of an Operational Sponsor. Identify responsibilities of a Tactical Sponsor. Identify responsibilities of a Strategic Sponsor. Identify ways to help a Project Sponsor be successful. Identify impact of the type of organization on Project Sponsors. Identity  more...

Self Development Increasing Your Assertiveness ...ormation (0.5 - 1 hour) Identify three basic behavior styles. List four benefits of assertive behavior. Identify three factors that influence assertive communication. Simulation Overview: In this simulation, you will meet with Carla Jackson, one of Icon's Human Resources  more...

Oracle9i SQL DML and DDL ...three-part series covering the Data Manipulation and Data Definition language statements supported by Oracle9i. This course introduces the participants to various objects in a database. The participants learn to create, update, and delete the database objects. The participants also learn to add rows, update, and delete existing rows from a table. The course also explains the use of external  more...

Self Development Positively Influencing Others Self-Development: Positively Influencing Others offers the student an overview of the information required to influence others through nonverbal communication and language, and covers how to use influence to empower people. The program details how the student can enhance his or her level of influence by listening actively, understanding Satir modes and sensory systems, building rapport, and  more...

Self Development Developing Rapport Through Communication ...eceiver while communicating. Given three actions, encourage communication. Use appropriate word choice. Handle conflict in communication. Ask for clarification. Identify the steps for improving listening skills. Given four steps, improve your listening  more...

Oracle9i Database Admin Manage Data Storage ...onals. Additionally, learners should have taken the first three parts of this series 64311-64313. Suggested prerequisites include Oracle SQL: Basic SELECT Statements (61110), Oracle SQL: Data Retrieval Techniques (61111), Oracle SQL: DML and DDL (61112), Oracle PL/SQL: PL/SQL Basics (61113), Oracle PL/SQL: Procedures, Functions, and Packages (61114), Oracle PL/SQL: Database Programming (61115).  more...

Oracle9i Peformance Tuning Managing Memory and Disk I O ...the methods of creating stored outlines. o Identify the three major areas of the Shared Pool. o Identify the parameters used to tune the Shared Pool. o Identify the goals for tuning the Library Cache. o Identify the descriptions of redo entries. o Match the statistics used to diagnose disk I/O contention with their descriptions. o Identify the two parameters that allow the DBA to  more...

NDS 8 0 Advanced Tools Diagnostics Curriculum ...to resolve common NDS issues. This curriculum consists of three Skill Builder courses: Course 82731 Advanced NDS Tools and Diagnostics Part 1 Course 82732 Advanced NDS Tools and Diagnostics Part 2 Course 82733 Advanced NDS Tools and Diagnostics Part 3 Certification: This curriculum prepares candidates for exams 50-648, 50-651, and covers the Certified Directory Engineer Program (CDE). Learn  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ...three part series that instructs the learner how to use NDS health check tools to proactively maintain a network by performing regular system checks. The course teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. Learn To • Identify the features of NDS 8 and upgrade to NDS 8. •  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 ...three part series that teaches server background processes, as well as how to perform partition and replica operations within the Novell NDS environment. This course will cover how to remove a server, how to amend the properties of a server, how to verify process completion and synchronize replicas. Learn To • Cover NDS design guidelines, the concepts of a replica, and NDS operations.  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 ...three part series and instructs the learner how to resolve common NDS issues. Beginning with hard disk upgrades, the course covers time synchronization and schema issues, as well as how to recover from server and communication failure. Learn To • Covers the server operations performed for NDS maintenance. • How to remove a server, modify server identity, upgrade hardware,  more...

Directory Technologies Part 1 Directory Server Model ...three part series that introduces the learner to the fundamental directory solutions and the X.500 standard. It also covers the Full Service Directory Model (FSDM), and the role of LDAP in accessing directories. Finally, it describes Netscape Directory Server Technology. Learn To: o Identify the fundamental concepts of Directory services, which include the X.500 Directory standard and the  more...

Directory Technologies Part 2 NDS eDirectory ...three part series that teaches the purpose, features, and benefits of eDirectory. It covers how to install and configure eDirectory. It also covers common eDirectory management and troubleshooting tasks. It also discusses the relationship between NDS eDirectory and the Full Service Directory model. Learn To • Understand the concept of NDS eDirectory 8.5. • Understand how to  more...

Directory Technologies Part 3 Active Directory Integrating Technologies ...three part series that introduces the features of Windows 2000 and its purpose, and the features and benefits of Active Directory. It also covers how to install Windows 2000 Advanced Server, and how to configue Active Directory. It identifies common Active Directory management tasks, as well as covers how to manage and troubleshoot Active Directory. Finally, it explains Active Directory through  more...

UNIX Shell Programming Curriculum ...ing in both C and Korn shell. This curriculum consists of three Skill Builder courses: Course 13891 UNIX Shell Programming Part 1: Bourne Shell (Bash) Course 13892 UNIX Shell Programming Part 2: C Shell Course 13893 UNIX Shell Programming Part 3: Korn Shell Learn To See individual course descriptions for specific course objectives and scope. Audience The intended audience for this  more...

UNIX Shell Programming Part 1 Bourne Shell Bash ...three part series that presents students with both theoretical and practical instruction on the origins and basic features of UNIX Shell Programming. This course will provide an introduction to UNIX shells in general, however, it will focus on programming in the Bourne shell. Additionally, this course will cover the Grep utility. Learn To • Identify features of Bourne and bash shells.  more...

Moving from Technical Professional to Mgr Series Getting Started ...r effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas of an IT organization. Identify key personal skills for an IT manager. Identify key differences between old and new management styles. Identify reasons for management planning. Identify  more...

UNIX Shell Programming Part 2 C Shell ...three part series that presents students with both theoretical and practical instruction on features of UNIX Shell Programming. This course will provide an introduction to UNIX shells in general, however, it will focus on programming in the C shell. Additionally, students will learn about the Sed utility. Learn To • Identify features of the C shell. • Match shell types with  more...

UNIX Shell Programming Part 3 Korn Shell ...three part series that presents students with both theoretical and practical instruction on advanced features of UNIX Shell Programming. The course will provide an introduction to UNIX shells in general, however, it will focus on programming in the Korn shell. Additionally, the students will about the crontab utility. Learn To • Identify features of the Korn shell. • Match  more...

Flash 5 ...three part curriculum about Macromedia products that can be used for Web design. This course teaches students how to use Flash 5. Additionally, it covers the basic and intermediate skills needed to create animated Web sites using Flash. Learn To • Create and preview movies and set attributes of text. • Create and modify shapes. • Create symbols and modify objects and  more...

SAP R 3 Workflow Architecture The Computer Based Training course (CBT) SAP Business Workflow aims to provide an overview of the functionality and applications of the SAP Business Workflow System using the workflow scenario Notification of absence from Personnel Management as an example. Learn To a Basic Principles of Workflow. a Purpose of a Workflow System. a Working with SAPoffice. a SAP  more...

SAP R 3 v4 6 Purchaser ...ent will be introduced to the most important steps of the three procurement processes Stock material, Consumable material and Services. Learn To: o Getting started with SAP R/3 4.6. o Starting the system and logging on. o Access options. o Basis. o Basics of procurement. o The procurement processes. o The R/3 system. o Master data. o The work of the purchaser in the R/3  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...valent. In addition, learners should have taken the first three parts in this series 72510 thru 72512. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 72513 Objectives Unit 1: Configuring Remote Connections 2 - 3 hours o Identify features of  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...valent. In addition, learners should have taken the first three parts in this series 72510 thru 72512. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 72513 Objectives Unit 1: Configuring Remote Connections 2 - 3 hours o Identify features of  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...ssional system information. o Differentiate between the three types of system and application events that are recorded in Windows XP Professional event logs. o Differentiate between the three types of system and application events that are recorded in Windows XP Professional event logs. o Match methods for viewing event logs in Windows XP Professional with desired results. o Match  more...

Windows Server 2003 Planning Active Directory Part 3 ...three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft MCSE Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. This course teaches about the placement of domain controllers and managing operations masters in Active Directory. Managing Active Directory, including  more...