Online Three Guidelines eLearning Training
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From Serebra Learning Corporation
Write for Business Success Break Writing Barriers
Make a positive start to writing business documents. Professionals who want to enhance their written business communications by effectively addressing audience needs
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Make a positive start to writing business documents. Professionals who want to enhance their written business communications by effectively addressing audience needs
more...
Lean Value
Finding methods to capture customer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational
more...
Finding methods to capture customer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational
more...
From 123-CBT Computer Based Training
Sales Skills Gaining Customer Commitment
...s during the sales process. Follow three guidelines for gathering information. Simulation Overview: In this simulation, you will meet with Marcus Robinson, the owner of Windy City Computer Solutions. Mr. Robinson is going to open two new Windy City Computer stores in three months. As one of Icon's Account Executives for the
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...s during the sales process. Follow three guidelines for gathering information. Simulation Overview: In this simulation, you will meet with Marcus Robinson, the owner of Windy City Computer Solutions. Mr. Robinson is going to open two new Windy City Computer stores in three months. As one of Icon's Account Executives for the
more...
Competitive Intelligence Researching Online
...tion from the Internet. Select the three guidelines for collecting information from the Internet. Simulation Overview: In this simulation, you will meet with Kristin Anderson, the Technology Trainer in the Human Resources Department of Icon's Computing Hardware and Software Division in San Francisco. She will discuss with you
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...tion from the Internet. Select the three guidelines for collecting information from the Internet. Simulation Overview: In this simulation, you will meet with Kristin Anderson, the Technology Trainer in the Human Resources Department of Icon's Computing Hardware and Software Division in San Francisco. She will discuss with you
more...
Effective Presentations The Presentation Process
... improve your delivery. Apply three guidelines for using visual aids during your presentation. Apply four steps to properly answer a question during your presentation. Audience Managers and employees who want to gain the knowledge and skills to give effective presentations. Deployment Options e-Learning Accreditation
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... improve your delivery. Apply three guidelines for using visual aids during your presentation. Apply four steps to properly answer a question during your presentation. Audience Managers and employees who want to gain the knowledge and skills to give effective presentations. Deployment Options e-Learning Accreditation
more...
Workplace Aggression Defusing Aggressive Situations
...t Violence (0.5 - 1 hour) Follow three guidelines before meeting with an aggressive employee. List communication techniques you should use when addressing an employee who behaves aggressively. Follow the six steps for meeting with an employee who is in the mild aggression stage. Incorporate three
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...t Violence (0.5 - 1 hour) Follow three guidelines before meeting with an aggressive employee. List communication techniques you should use when addressing an employee who behaves aggressively. Follow the six steps for meeting with an employee who is in the mild aggression stage. Incorporate three
more...
Human Resource Law Americans With Disabilities Act
...ms of ADA protection. Identify the three guidelines employers use to assess an employee's ability to perform a job. Identify the reasons that a candidate is qualified to perform a job. Simulation Overview: In this simulation, you will meet with Ronald Spear, a Human Resources Representative, to discuss
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...ms of ADA protection. Identify the three guidelines employers use to assess an employee's ability to perform a job. Identify the reasons that a candidate is qualified to perform a job. Simulation Overview: In this simulation, you will meet with Ronald Spear, a Human Resources Representative, to discuss
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Managing Change Managing Yourself Through Change
In a Managing Change: Managing Yourself Through Change a you will learn what the three phases of the transition processes are and how to determine which phase a person is experiencing. You will also learn about the exploration phase of transition, including what emotions are commonly felt during this phase. Then the teaching moves to the new beginnings phase of transition, including what
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In a Managing Change: Managing Yourself Through Change a you will learn what the three phases of the transition processes are and how to determine which phase a person is experiencing. You will also learn about the exploration phase of transition, including what emotions are commonly felt during this phase. Then the teaching moves to the new beginnings phase of transition, including what
more...
