Soft Skills Using Applications This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. Students will learn the basic elements for each of these courses, and will be provided with a foundation on which to build their skills. more...
How To Master Time Management This course is designed to show students how to use the tools of Microsoft Outlook 2002 to manage time. It combines the best of the old and new theories of research of time management. Students will be encouraged to understand their time management challenges and adapt the suggestions to fit their management style/needs. more...
Time Management Using Microsoft Outlook 2002 The course is designed to show students how to use Microsoft Outlook 2002 to plan their time. The scope of the course includes understanding time management theory/philosophy, handling stress, developing a system of organization, identifying priorities, creative problem solving, and timing teamwork. more...
Time Management ...escription -- This course addresses the nuts and bolts of time managementa tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and time-wasters, along with suggestions for getting rid of them. It provides tips for organizing your materials and your surroundings for more efficiency, and has other practical suggestions for more...
Office 2000 Introduction This course introduces students to Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000, as well as containing a section on time management. Students will learn basic features from each one of these courses and gain an introductory knowledge of the applications. They will also learn some techniques to manage time more effectively. more...
Training and Facilitation: Time Management MAXIM TRAINING The pace of life gets faster and faster each year. Pressures on time intensify. The need to create extra time to fit everything in at work is getting more urgent..... Effective time management is essential to keep your head above water. This course shows how to manage time to create time to achieve the things that are really important to your overall performance. more...
Managing People : Practical Coaching Situations If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. In this course you'll investigate how you can use coaching in a variety of more...
Project Management: Time Management In Project Management: Time Management, participants learn how to identify the activities involved with a project and construct a network diagram based on those activities. They learn how to determine the critical path for a project. They also learn about several mathematical analysis techniques, such as CPM and PERT, to develop project schedules. more...
Project Management Professional Time Management II ...Time Management II, is the fourth of eleven courses in this curriculum. After the completion of this course you will be able to determine the appropriate project activities to crash, determine the appropriate project activities to fast track and identify the implications of resource leveling. The Prime-Project Management Professional curriculum introduces advanced level project coordination more...
Technical Support Agent Survival Skills Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills. Technical Support Agents seeking to acquire new skills or improve the more...
Managing Conflict Stress and Time Each customer wants her problem to be the most important problem to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage more...
Project Management Professional Time Management I ...Time Management I, is the third of eleven courses in this curriculum. After the completion of this course you will be able to calculate the critical path, calculate float and identify essential network concepts. The Prime-Project Management Professional curriculum introduces advanced level project coordination techniques within the areas of organization, resource management, quality assurance, more...
Project Management Professional Certification Review Project Management: Certification Review, is the last of eleven courses in this curriculum. After the completion of this course you will be able to know how best to prepare for PMP certification, be prepared for questions on the PMBOK knowledge area of project integration management, project scope management and project time management. The Prime-Project Management Professional curriculum more...
Expanding Time Develop SMART Goals Expanding Time: Develop SMART Goals, is the fifth of fourteen courses in this curriculum. After the completion of this course you will be able to pinpoint the benefits of time management and identify the guidelines for defining goals. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common barriers to more...
Process Management Skills ...ave to develop a suite of organizational skills including time management, performance management, and stress management. This course will help you develop your skills at organizing and scheduling activities such as meetings, client conferences, and personnel reviews. Process Management Skills will also assist you in setting goals and accomplishing tasks in less time but with higher quality. more...
A New Manager s Role in the Company s Future Perhaps one of the most exciting and challenging changes that comes with moving into a management role is the need to take a more strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the more...
Effective Delegation Simulation ...time management responsibilities, serving as the department lead of a marketing team for First Things First--a manufacturer of child safety products. Working closely with three key employees, the learner will progress through the various stages of delegation, moving from assignment of tasks to overcoming delegation resistance. The simulation is comprised of four scenarios; each will cover a more...
Getting Started--The Administrative Support Professional The skills needed to fulfill the requirements of today's administrative support professionals are numerous. Day-to-day, they must be flexible as they work in an ever-changing business environment. They must use interpersonal skills that help them deal effectively with clients, visitors, and other office professionals. They must also manage their time effectively to function successfully. This more...
Delegation - Monitoring and Evaluating Results In "Delegation: Monitoring and Evaluating Results " you will learn how examine such areas as how to review delegates how to maintain task boundaries how to support delegates and how to deal with delegates who offer resistance. Delegates need to be assisted in their development through coaching trust and motivation and this course teaches strategies in all these fields. To help them to get the more...
Project Management - Project Time Management In Project Management - Project Time Management you will learn about the various constituent processes you can use to manage time within a project. You will learn how to define and sequence project activities as well as how to estimate the resources and durations required for project activities. Finally you will learn how to develop and control a project?s schedule. more...
Telephone Skills: Handling Difficult Calls This course stresses the importance of politeness and identifies the service that callers expect over the phone. The learner is guided through the steps to handle difficult calls including angry callers and abusive callers. Dealing with complaints is also covered. Techniques for effective call time management are explained. Call time can be considerably reduced through effective questioning and more...
Managing IT Projects: Project Planning and Execution In a Project Planning and Execution '' you will learn about project activity definition time management project critical path and cost management. Planning is critical to the success of a project. Project managers must develop and maintain plans for both human and resource management as well as for communication risk and procurement. With proper planning in place the project can be executed. more...
Project Management: Time Management ...Time Management'': This program includes information about the differences between tasks, activities, and events, as well as how to identify predecessor, concurrent, and successor activities. Students will learn how to identify dependency relationships, how to convert an activity list into a network diagram, and how to estimate activity duration. In addition, this program covers the difference more...
Organizational Skills: Time Management Develop the skills you need to manage your time effectively in Organizational Skills: Time Management. You will use various time management techniques to meet your own deadlines as well as help your employees meet theirs. more...
Time Management: Developing a Plan ...Time Management: Developing a Plan helps students understand time management by helping them determine how they currently spend time offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time how to identify goals and set priorities and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects more...
Time Management: Planning Your Day ...Time Management: Planning Your Day gives students an overall view of how to manage their time on a daily basis to increase their productivity. The program covers how to develop a daily plan how to manage technology and how say ''no'' to doing too much. The program focuses on planning scheduling and concentration skills. It also covers how to handle e-mail the Internet and the telephone more...
Time Management: Overcoming Challenges ...Time Management: Overcoming Challenges gives students an overall view of how to control time in order to improve productivity. The program covers how to control productivity by dealing with people and managing information and offers the student techniques to overcome time management challenges. The program also covers handling interruptions keeping meetings productive and organizing paperwork more...
TTB Management Development System This comprehensive online learning system contains over 40 hours of practical and easy to apply training.
There are 47 self-study courses, 6 self-assessments, and dozens learning activities, exercises and job aids. We cover a wide range of topics which are need-to-know for anyone who manages or supervises others. Learning categories include:
- Managing Others (10 courses)
- Human Resourcemore...
Time Management Overcoming Challenges ...Time Management: Overcoming Challenges gives students an overall view of how to control time in order to improve productivity. The program covers how to control productivity by dealing with people, and managing information and offers the student techniques to overcome time management challenges. The program also covers handling interruptions, keeping meetings productive, and organizing more...
Time Management Planning Your Day ...Time Management: Planning Your Day gives students an overall view of how to manage their time on a daily basis to increase their productivity. The program covers how to develop a daily plan, how to manage technology, and how say ''no'' to doing too much. The program focuses on planning, scheduling, and concentration skills. It also covers how to handle e-mail, the Internet, and the telephone more...
Time Management Developing a Plan ...Time Management: Developing a Plan helps students understand time management by helping them determine how they currently spend time, offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects more...
Organizational Skills Time Management ...to manage your time effectively in Organizational Skills: Time Management. You will use various time management techniques to meet your own deadlines as well as help your employees meet theirs. Learn To Understand the importance of time management. Recognize the myths of time management. Differentiate between more...
Stress Management Fundamentals for Managers ...viors as a manager can cause stress for employees and how time management and communication can reduce employee stress.
Audience:
The target audience for this course is managers who want to improve their stress management skills to enhance organizational effectiveness. It is recommended that individuals take the first course in the series or have equivalent knowledge.
Deployment:
more...
Stress Management Fundamentals for Employees In Stress Management: Fundamentals for Employees, you will learn to recognize the warning signs of excessive stress and how to identify personal, social, and professional sources of stress. You will also learn proven techniques for combating stress, allowing you to take appropriate action to reduce its presence in your life.
Learn To:
Develop a basic understanding of stress and the more...
Delegation Monitoring Evaluating Results ...alue of delegation planning, as well as communication and time management skills and overcoming obstacles to delegation. Learn To To identify benefits of providing feedback To identify reasons why delegates resist taking ownership of tasks To identify how Maslow a a s Hierarchy of Needs impacts more...
Project Management Project Time Management ...Time Management, you will learn about the various constituent processes you can use to manage time within a project. You will learn how to define and sequence project activities, as well as how to estimate the resources and durations required for project activities. Finally, you will learn how to develop and control a project's schedule.
Learn To:
Understand how to use Project Timemore...
Managing IT Projects Project Planning Execution ...tion,'' you will learn about project activity definition, time management, project critical path, and cost management. Planning is critical to the success of a project. Project managers must develop and maintain plans for both human and resource management, as well as for communication, risk, and procurement. With proper planning in place, the project can be executed. Learn To more...
Self Development Balancing Your Personal Professional Life ...tress in your life, and why you should be concerned about time management. Unit 2: Establishing Priorities (0.5 - 1 hour) Differentiate among values, needs, and wants. Follow steps to meet your needs. Apply steps to establish your priorities. Apply actions to make your daily life reflect your more...
Telephone Skills Handling Difficult Calls ...complaints is also covered. Techniques for effective call time management are explained. Call time can be considerably reduced through effective questioning and this is also taught. Learn To Portray a good corporate image. Implement customer care. Manage and deal with difficult calls. Increase call time efficiency. Audience All front-line managers, supervisors, more...
Certificate in Managing Stress Aim:
The objectives of the course are to:
Understand the nature of stress
Explore people s responses to stress
Develop an understanding of common stress symptoms
Explore how people cope with stress
Demonstrate stress management techniques
Understand the role of relaxation
Describe the benefits of nutrition and diet
Understand the impact of self-esteem on stress
Develop awareness more...
E-Mail: Writing for Results Are you overwhelmed with the amount of e-mail you send and receive? We will examine strategies that help you create high impact e-mail that is read and acted upon. Included are tips on using e-mail responsibly and productively. more...
Setting Goals that Stretch In this JEDlet, learn how stretch goal setting can be used to enhance employee performance and accelerate employee growth and development on the job. Applied properly, stretch goal setting can ultimately boost the bottom line of an organization by creating high performance teams. more...
Training: Delivering Under Time Constraints To deliver training successfully, it is critical to take time constraints into consideration. Examine typical factors influencing delivery time. Find out how to monitor time, analyze possible solutions and select a suitable strategy as needed. more...
Wrestling with Stress Discover tips and hints on how to minimize stressful situations in order to promote maximum physical and mental health. As an individual, you have an obligation to yourself, your family and your employer to stay in good shape and to effectively manage personal stress. more...
Civility/Etiquette ONLINE LEARNING CENTER Canada's leading civility experts now offer 40 online courses on topics ranging from corporate courtesy, to networking and business dining, to cultural etiquette. For only $29 per course you can take civility training in the privacy of your own home or office when it is convenient for you.
Some of the courses available include:
Communicating Respect and Leadership
Nonverbal Communicationsmore...
Time Mastery Profile Virtual Train-the-Trainer The Time Mastery Profile Virtual Train-the-Trainer empowers trainers and consultants to learn to administer the Time Mastery Profile and then utilize it to meet their personal and organizational objectives.
The Virtual Time Mastery Profile Train-the-Trainer combines independent study, personalized individual telephone coaching, & a variety of training materials. The Virtual Train-the-Trainer may more...
Project Management Techniques ...e course discusses project management techniques, such as time management, cost management, risk management, and people management.
Describe the activity definition, sequencing, and duration estimating process
Describe the schedule development process and its techniques
Describe the schedule control and cost estimation processes
Describe the cost control process and its functions
Describe more...
Time and Stress Management This self-paced training will provide the learner with skills to understand and apply the concepts of time and stress management.
The learner will be presented with key concepts of time and stress management, goal centered time management and techniques for stress management.
With an additional license, this training includes an authoring tool that allows you to customize the existing content more...
Time Management Skills To enable readers to make the most productive use of their days through the use of simple control tools. more...
Microsoft Schedule+ 7.0 Introduction MS Schedule+ is a time-management tool that you can use on your own or as part of a group. On completion of this course, readers will be able to set and keep track of their appointments, tasks, contacts, and events (including setting reminders). They will also learn how to store and edit contact information. more...
Working Sm@rt with MS Outlook - Webshop This course will provide participants with the knowledge, skills and competencies to effectively use Microsoft Outlook 98, 2000 & 2003 at work. The course has been designed to harmonize a wide range of essential management skills with the Outlook tools. The marriage of the right process and skill set with the right Outlook tool will result in increased productivity and enhanced performance at more...
Managing Your Time in Style Managers, small business owners, team leaders, and team members alike can all benefit from becoming more efficient. Learn how to identify your time-robbing habits in order to trim wasted minutes from your day. Make time spent at work more productive, reduce time constraints, and secure leisure time. more...
Outwitting Workplace Stress Workplace stress has a detrimental impact on performance and productivity. Explore the symptoms of workplace stress, as well as its business and human costs. By effectively identifying and addressing the major causes of job stress, you can dramatically minimize its impact on the workplace. more...