Online Times eLearning - Training Resources

Strategic Planning and Management ...level is now paramount to organizational longevity. Often times there is need for split second decison making. This course provides a strong foundation and global perspective around the concepts and tools used for Strategic Planning and Management. The course is designed to build on concepts of the previous week and expects interaction and futhering of the knowledge amoung the participants  more...

ABC+D Principles of Healing ...ing herbs. Should you take them together, or at different times? What if you have a specific problem, (i.e. kidney infection) should you take herbs for that problem along with cleansing or building herbs? What herbs/supplements act as activators, (i.e. vitalize the program you are on)? In this course you will examine the four principles of healing: Activate, Build, Cleanse and Direct Aids. You  more...

Introduction to Law This class provides students with the basic principles of law, such as the difference between civil and criminal laws. Students will also explore diverse areas of the law like cyberlaw, insurance, e-commerce and will, trusts and estates. Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the  more...

Contract Law Contracts form the primary basis for commercial activity in society. Learn the A-Z basics of contract law. By creating rules about what constitutes contracts (basic contract law), society describes those agreements that help a society to conduct business. Specialized rules apply to sales and lease contracts. For this Basic Completion course, students have 24/7 access to on-line testing materials.  more...

Business Organizations and the Law Learn about different business organizations and the criteria that defines their operations. By allowing for the creation of different kinds of business organizations, society ensures that different kinds of businesses can exist to meet the different demands of the marketplace. These business organizations may appoint individuals to act on their behalf. They also must abide by certain minimal  more...

Ethics and the Law This course focuses on the ethics involved in the practice of law Attorneys and paralegals need to engage in ethical behavior, because of the duties they owe to their clients and to the legal system. They have access to clients` information or property or to information disclosed with an expectation of confidentiality. Therefore, attorneys and paralegals need to appreciate the degree to which  more...

Legal Research and Writing This course guides students on how to do legal research and writing. Through legal research, a researcher can develop a more sophisticated understanding of law, by referring to codes, legal treatises, and legal encyclopedia, among others. Navigating through that data, however, requires a systematic and practical approach. By gathering appropriate information, analyzing it, and drawing conclusions  more...

Learn Grammar the Easy Way (Part 1) ...ar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words. You may have sent in a cover letter and resume for a job. You may have written a memo recommending a new product or procedure and that letter was passed up the corporate chain. Perhaps, you wrote a letter to the local chief of police complaining about  more...

Learn Grammar the Easy Way (Part 2) ...s like effect and affect cause many sentence errors. Many times, people will select the wrong word. Also, errors in subject-verb agreement are common, too. People have trouble deciding when the verb should be plural or singular (were or was). As a result , their writing looks less than polished and their work appears less credible to the reader. In this course we?ll take a look at common word  more...

Working With Digital Pictures Level 2 ...Using a camera, students will also zoom, record dates and times, and use red-eye reduction. Then, using Adobe Photoshop Elements, students learn how to brighten images, lighten shadows, work with color saturation, remove color, work in layers, use the clone tool, rotate images, and add artistic effects. Finally, students will look at ways digital images can be used, such as in documents,  more...

Winning Over Difficult Customers Strategies for getting the attention and cooperation of the difficult customer. Concerns, objections and difficulties in customers come in a variety of styles. They might be uncertain, angry, clammed up or just plain rude. If you and your customer could read each other`s mind there would likely be none or at least few of these encounters. The reality is your customer has previous buying  more...

Negotiate Profitable Real Estate Deals--Instructor-Led ...times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured. Students may complete this course within a reasonable period of time. Contact  more...

Negotiate Profitable Real Estate Deals--Self-Directed ...times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured.Students may complete this course within a reasonable period of time. Contact  more...

Microsoft Outlook 2002 Level 2 ...gn categories to mail messages, propose alternate meeting times, and send task status reports. This course covers intermediate skills for Microsoft Outlook 2002. Topics covered include working with signatures, using the Personal Address Book and specialized mail features, categorizing contacts and messages, archiving mail, working with events and meetings, using the journal, and much more.  more...

ESL for Business - Letters and Memos ...tudents in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even associates and management within your own company. How do you feel about what you write: Do you feel that because English is your second language, you don't communicate as well as others? Do you find your weak writing skills leave you at a  more...

ESL for Business - Special Documents ...tudents in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even associates and management within your own company. How do you feel about what you write: Do you feel that because English is your second language, you don't communicate as well as others? Do you find your weak writing skills leave you at a  more...

ESL for Business - E-mail Communication ...tudents in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even associates and management within your own company. How do you feel about what you write: Do you feel that because English is your second language, you don't communicate as well as others? Do you find your weak writing skills leave you at a  more...

Comprehensive Medical Coding Training ... code the chart 100% correctly (has not happened too many times!!!) but practice makes perfect. I have 25 charts left before completion." Pat "I want to say THANK YOU for always being so prompt in answering my questions. You have been very helpful and encouraging and I have enjoyed this course immensely. I have recommended it to several people already." Thanks, Jennifer Other excited students  more...

Better Public Speaking- A Low Stress Approach ...your work and personal lives. All of us have desired many times to be more effective speakers. This course can help you to attain that desire. Coursework focuses on reading the text and applying those ideas in an immediate and direct way. You?ll create sound files on a weekly basis to send to your instructor and will receive back, practical critiques and useful comments for each file you send.  more...

A+ 2003 Test Preparation ...er may take the 70-question A+ 2003 practice test as many times as they like. Each time the test is launched, it pulls 70 questions from a bank of over 1,500 possible questions. This course does not have a pass-fail mark or a grade - it is simply access to practice exams covering the CompTIA A+ 2003 PC Technician Certification. Taking and passing this test does not entail certification of any  more...

Java Programming with Java SE 6 0 Java Utilities To enable the learner to use the classes and methods of the java. lang, java. util, java. io, and java. nio packages The Math class - use the methods of the Java Math class to determine the value of a variable in a given piece of code, and associate the new methods of the Math class with their corresponding functions. The wrapper classes - recognize what wrapper classes are and how  more...

Sales Communications Foundations ...Times, said, "To communicate, put your thoughts in order; give them a purpose; use them to persuade, to instruct, to discover, to seduce." This is true especially for the sales professional. As a sales professional, you are a professional persuader. You must possess the communications skills to effectively instruct your prospective customers and help them discover the value of your offerings,  more...

Call Center Telephone Sales ...times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time efficiently is  more...

Overcoming Internal Customer Service Problems ...get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In this course, you'll learn the art of sustaining excellent service, and recovering the situation when things go wrong. By examining the pitfalls that can occur, and following a set of useful techniques and  more...

Improving Your Cross-cultural Communications ...ut daily in many organizations around the world. How many times have you found yourself in this situation?Thankfully, there are things you can do to improve your cross-cultural communications and ensure that your clients or coworkers across the world become your greatest allies.In this course, you'll find out how to build rapport, appeal to receivers' motivations, and consider the importance of  more...

Making Telephone Calls Count ...and build better rapport. In today's automated world, sometimes, just the act of getting a human being on the other end of the telephone can be quite a challenge. While automated voice attendants can be annoying, so is getting a person on the other end completely devoid of personality and knowledge. As a society, Americans are becoming more accepting of automated voice attendants. They're  more...

Handling Conflict ... you to behave differently from your natural instincts at times. Therefore, a good starting point is to establish what your instinctive approaches to conflict are, and where these attitudes stem from. This will enable you to decide on a range of different approaches to conflict, based on a spectrum that goes from being only concerned about your own needs, to only being concerned about other  more...

Advanced Business Communication - Effective Business Communication The Advanced Business Communications: Effective Business Communication course focuses on effective messages in letters and memos, intercultural communication, and communication with the media, and crisis communication. Students will cover the guidelines for writing effective messages. Students will learn about effective intercultural communication, how to deal with cultural diversity,  more...

Communicating to Get Results ...t. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of communication, you'll be able to extend your influence at work even without any recognized  more...

Problem Solving Generating Alternatives ...e or rely on the old tried-and-true methods. But how many times have you taken a certain action and realized afterward that you had more options than you realized? Now more than ever, today's business world is complex and multifaceted. As a positive result of that complexity, however, you can enjoy the benefits of increased opportunities in problem solving. This course is designed to equip you  more...

Oracle Database 11g Using the PL SQL Debugger Collections and Data Warehousin To recognize ways to utilize the PL/SQL Debugger to analyze your code, identify the uses and benefits of collections, and identify the steps for employing data warehousing enhancements to improve query execution times.  more...

Conquering Conflict through Communication ...times have you said nothing because it was "good for the team" or got angry before thinking over the situation? These examples illustrate how important communication is in the workplace. Communication is more than what you say. It's what you don't say, how you listen to others, and how you listen to what you say. At the end of this course, you'll have the skills you need to listen actively, use  more...

Project Teams - Building a Project Team Project Teams: Building a Project Team offers students information required to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change.  more...

Tomorrow s Managers Competencies ...ore people-oriented. In order to thrive in these shifting times, you need skills that will help you maximize the potential of your workforce. Tomorrow's Managers' Competencies will teach you how to develop your employees through influence and inspired guidance. You'll improve communications and negotiation skills, learn how to get buy-in, and discover management strategies that ensure success.  more...

Challenges of the 21st Century ...times. It must grow and change based on internal factors that are prevalent in one time, and obsolete in the next. The 21st century brings its own unique set of challenges that leadership must accommodate. In this course, you'll learn how evolving work environments affect leadership. You'll explore the implications of 21st century trends like virtual employees and portable assets, and learn how  more...

Leadership and Change ...ple who become leaders are individuals who triumph during times of turbulence, conflict, and change. They look for ways to change the status quo, to challenge the accepted, and to create something new. You can learn to do the same. A knowledge of how to challenge processes, a realization of the attitudes and behaviors that accompany change, and a willingness to do the necessary work is all it  more...

Knowledge as Capital ...Times are changing. No longer is a company valued on just its physical assets and income streams. A quick look at many Internet focused organizations points to a basic fact: There is a new kind of asset being valued in our economy. That asset is knowledge, the intellectual capital of the organization. The high potential return of leveraging the knowledge capital of an organization has led to  more...

Working with SAP R 3 v4 x ...special functions to execute the same procedures multiple times, handle various data, print data from the system, and automatically transfer large volumes of data into the R/3 System. C ontent Emphasis Skills-Based A udience Primary Audience: Business Users of all SAP R/3 applications Secondary Audience: IS Support staff and SAP Project Team members needing training in use of the  more...

SAP R 3 System Management Advanced Administration CCMS ...rmance Monitoring. Monitoring Overview. System Response Times. Workload Analysis Monitor (ST03). SAP Buffer Monitor (ST02). Database Monitor (ST04). Operating System Monitor (ST06). Day-To-Day Work of the R/3 System Administrator. Introduction. Work Process and User Overview. System Log, Short Dumps, Background Jobs. Database Monitoring. Update and Lock Overview. Performance  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ... to a domain, organizational unit, or site. Identify the times at which Group Policy settings are processed by Windows 2000. Identify the order in which Group Policy settings are inherited in Active Directory Identify the ways in which Group Policy settings are applied to individual computers. Modify Group Policy settings. Block the inheritance of Group Policy settings. Force the  more...

SAP R 3 3 0 ...special functions to execute the same procedures multiple times, handle various data, print data from the system, and automatically transfer large volumes of data into the R/3 System. C ontent Emphasis Skills-Based A udience Business users who will work with any of the modules in the SAP R/3 System. Experience working with one or more Windows-based applications. T otal  more...

SAP R 3 Working with v3 0 ...special functions to execute the same procedures multiple times, handle various data, print data from the system, and automatically transfer large volumes of data into the R/3 System. C ontent Emphasis Skills-Based A udience This course is designed for Business Users of all SAP R/3 applications. The course is also directed to IS Support staff and SAP Project Team members needing  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ... to a domain, organizational unit, or site. Identify the times at which Group Policy settings are processed by Windows 2000. Identify the order in which Group Policy settings are inherited in Active Directory Identify the ways in which Group Policy settings are applied to individual computers. Modify Group Policy settings. Block the inheritance of Group Policy settings. Force the  more...

SAP R 3 PP Production Order The course SAP R/3 PP: Production Order Processing provides an understanding of the production order processing within SAP R/3 MRP (Material Requirement Planning). It takes the learner through a whole production process and focuses on specific subjects of the process within each lesson. The learner will understand the interface between MRP and the production activity control. The course covers an  more...

Communicating w Difficult People Communicating with Your Manager ...manager. Identify appropriate times to request help from another superior. Audience Employees who want to meet the challenge of communicating with a difficult manager. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total  more...

Managerial Leadership Creating a Vision ...nization's vision must be taken into consideration at all times during the goal-setting process. Unit 3: Making the Vision a Reality (0.5 - 2 hours) Identify guidelines for communicating a vision. Identify why empowerment is important to gaining support for an organization's vision. Select steps for implementing an  more...

Managing Change Overcoming Change Obstacles ... Identify the reasons why change teams are needed in times of change. Audience This course is suitable for anyone involved in formal or informal change management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Facing  more...

HIPAA Privacy Health Care Employees ... Identify appropriate and inappropriate times to use and disclose patient information. Identify guidelines for sharing Personal Health Information (PHI) with patients. Identify ways that HIPAA limits use of PHI for marketing and research. Audience All health care employees who interact with patients and patient  more...

Project Teams Building a Project Team ...ct teams, and offers ways to manage a project team during times of change. Learn To Identify the levels of need being met according to Maslow's Hierarchy of Needs. Set ground rules during an informational meeting. Identify the expected result of a project team. Set team goals.  more...

Advanced Business Comm Enhancing the Comm Message ...learn about the effective management and communication in times of organizational crises. Learn To To identify guidelines for writing effective e-mail messages. To identify guidelines for writing effective negative messages. To identify guidelines for writing persuasive messages. To identify guidelines for communicating with people of other cultures. To identify  more...

Managerial Leadership Leading Through Change ...es of workplace grief and common sources of stress during times of organizational change. Learn To Identify phases of the change process. Motivate employees through a change by applying appropriate guidelines. Identify common responses to conflict. Help an employee  more...