Online Together eLearning

Principles of External Auditing Principles of External Auditing The thought of an external auditor coming to your company may make you feel uneasy. This course will help you understand how external auditors and companies work together to ensure an accurate audit report. This course will familiarize you with terminology, concepts, strategies, and techniques that are specific to external auditing and its practice. You can  more...

Six Sigma Measurement Systems ...ons, devices, and the human element of measurement, which together must produce correct measurements and comply with appropriate standards. Measurement error, or measurement variability, is a problem whose components must be thoroughly understood and kept in check to maintain the effectiveness of any measurement system. Measurement variability contributes to the overall variability in the  more...

Establishing Team Goals and Responsibilities Establishing Team Goals and Responsibilities All individuals have strengths that allow them to achieve goals consistently and successfully. In a team setting, those individual strengths can combine to lead the whole team to success, or they can create conflict and tension. To harness individual strengths and personalities, you need solid ground rules for the team. You also need to allocate  more...

Elements of a Cohesive Team ... Like the strands of a cord, these elements hold the team together and give it strength. Without these elements, team members will not participate fully in team activities and they won't find true satisfaction in their work. When trust and open communication is present, ideas flow and people find solutions to problems. When there's cooperation, team members feel connected to each other, and  more...

Launching a Successful Team ... success of the team later on, and pulling the right team together from the start has benefits far beyond just completing tasks on time. In this course, you'll learn techniques for setting up successful teams that can be applied to a variety of team environments. This course outlines the benefits of business teams and the importance of taking proactive measures to ensure a smooth transition  more...

Establishing Goals Roles and Guidelines Establishing Goals, Roles, and Guidelines The way in which a team is built is an important factor in determining team success. Leading a team quickly and smoothly into high performance mode requires the groundwork of setting team goals, identifying project tasks and assigning the right people to them, and defining the standards of team behavior to ensure team members work together so that  more...

Developing the Team and its Culture ...am and its Culture Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project or team environment, and he will tell you that team dynamics make a huge difference in terms of getting work done and in the whole working environment. A positive,  more...

Managing Project Human Resources ...th Edition-Aligned Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project environment, and they will tell you that team dynamics can make or break a project. A positive, constructive atmosphere can keep team members motivated and productive, while  more...

Getting Results without Direct Authority Reciprocity ... difficult analysis and that person in turn helps you put together a presentation. Or you support a colleague in a meeting, and later you get a key role in that colleague's project. For any trade to be successful, though, you need to know what others need and what resources you have to offer them that match those needs. Then the trade will be a valuable one. This course describes how to develop  more...

Leading a Customer-focused Team ...ng corporate goals. The first lesson explains how to work together to set the parameters for what has to be accomplished by creating a Statement of Purpose and effective team goals. Once these have been established, your role as leader becomes that of enabler and the rest of the course is devoted to demonstrating how you can manage and support the team's performance.In the second lesson you'll  more...

Negotiation Essentials What is Negotiation Negotiation Essentials: What is Negotiation? Everyone has to negotiate at some point in his or her life. Strong negotiations skills can be survival skills, both in and out of the workplace. But being able to negotiate successfully requires that you understand some of the basic concepts of negotiation. Negotiation has been described in many ways getting what you want, reaching an agreement,  more...

Sales Manufacturing TM Sales Production ...(TM) model places all the small efforts involved in sales together into a comprehensible system for sales success. The Sales Manufacturing(TM) model represents the framework for building sales processes rooted in the proven best practices of the sales profession. The Sales Manufacturing(TM) machine challenges you to view your business from a holistic perspective and to build the sales machine  more...

Conducting Effective Sales Research Meetings Conducting Effective Sales Research Meetings Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together  more...

Effectively Using Customer-focused Research Meetings ...arn about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired information. And finally,  more...

Starting Up Initiating Directing a Project PRINCE2 2009-aligned ...hat governs its progression from start-up through pulling together all the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework consists of seven distinctive processes that define the management activities of a project's life cycle. They encompass all activities related to starting up, directing, initiating,  more...

Workflow Adobe Integration in Flash CS4 ... of Adobe Creative Suite 4 - a set of programs which work together to help you design for print, the Web, and mobile devices. This course explains the various ways you can optimize workflow in Flash CS4. It also demonstrates how to work with other Adobe programs, including Adobe Photoshop CS4, and Adobe Device Central CS4 - Adobe's offering for creating and publishing mobile movies. Adobe AIR  more...

CISSP Domain Legal Regulations Investigations Compliance ...nment. Government agencies and corporate groups have come together to create rules and laws that deal with computer crimes and how perpetrators should be dealt with. This course brings together different aspects of computer crime, such as types of crime, laws to deal with crimes, and the ethics that must be used when investigating crime. This course guides you through the Common Body of  more...

Marketing Essentials Introduction to Marketing Marketing Essentials: Introduction to Marketing How do you know what consumers really want? How do you know which consumers to go after and how to get them interested in your products and services? You need to develop an effective marketing strategy. Marketing is a core business process that helps companies develop strong relationships with consumers - it is used to identify the right  more...

Ajax API Essentials Ajax API Essentials This course will explore the various technologies that are employed in Ajax applications. It will begin by examining the important role that XML and CSS play in developing Ajax applications that interact with data sent from the server. Then it will discuss common troubleshooting issues that may arise in Ajax applications. Finally, it will explore how web services and APIs  more...

VMware Datacenter Overview ... made up of many individual products which, when combined together, allow for complete virtualization of server and datacenter environments. This course will examine VMware Infrastructure 3, VMware vSphere 4, VMware vCenter Converter, VMware vCenter Server, VMware vCenter Orchestrator, VMware vCenter Update Manager, VMware Lifecycle Manager, VMware vCenter Server Heartbeat, VMware vCenter Site  more...

Information Security Governance Developing an Action Plan Information Security Governance: Developing an Action Plan ISACA Certified Information Security Manager Certified Information Security Manager® In order for information security governance to succeed, there must be an action plan put into place to lay the groundwork for success. This course examines the assets, departments, resources, and people that play a role in bringing an action  more...

Microsoft Office 2007 Collaborating with Groove and Communicator ...Communicator 2007 applications. Groove brings small teams together in virtual 'workspaces', stored on each team member's desktop. All the files the team needs for collaboration are stored in these workspaces and are updated after each change whether the team member is online or offline. Office Communicator extends these capabilities by enabling those in different locations and time zones to  more...

Workflow Program Integration in Flash CS3 Workflow & Program Integration in Flash CS3 Adobe Once you get to grips with the basics of Adobe Flash Professional CS3, it's essential that you look at ways to optimize your workflow. Flash provides a number of features that allow you to streamline your work, speeding up the amount of time it takes to carry out tasks. Adobe Creative Suite 3.0 is a set of programs that ships with Flash CS3,  more...

Creating Implementing Programming Objects in SQL Server 2008 ... in the databases. Transact-SQL statements can be grouped together in a number of ways to create more complex queries when one Transact-SQL statement will not retrieve the desired results. You can group Transact-SQL statements by creating programming objects within a database. These programming objects include stored procedures, functions, and triggers (based on either DML or DDL statements).  more...

Oracle Database 11g High Availability ...y Oracle In Oracle Database 11g, RAC and Data Guard together provide the benefits of system-level, site-level, and data-level protection, resulting in high levels of availability and disaster recovery without loss of data. This course explains how to configure connections for high availability using various types of workload distribution and load balancing, including Fast Application  more...

IT Project Management Essentials Executing IT Projects IT Project Management Essentials: Executing IT Projects The execution phase in an IT project is when the work gets going and the plan is transformed into action and results. From the start of this phase, it's important for the project manager to establish regular communications with project stakeholders - management, the development team, sponsors, and others - to keep them informed on how  more...

Applying Emotional Intelligence in the Workplace ...t also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach you how to respond proactively, communicate more effectively, and inspire others to do the same. IMPORTANT NOTE: INTERNET EXPLORER  more...

ABC+D Principles of Healing ... cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific problem, (i.e. kidney infection) should you take herbs for that problem along with cleansing or building herbs? What herbs/supplements act as activators, (i.e. vitalize the program you are on)? In this course you will examine the four principles of healing: Activate, Build,  more...

Writing Your Life Story Record the events and people of your life. This course is designed to help the beginning writer to combine facts, any records (pertinent for sharing, and recording) and memories together in a fashion that is both enjoyable and easy to read.  more...

How to Write Your Life Story Bring memories and facts of the past together for current and future generations This program is designed with helping the beginning writer to aptly combine the facts, any records (pertinent for sharing, recording) and memories together in a fashion that is both enjoyable and easy to read. Emphasis of this course is to write with clarity, continuity and in a manner that bring the events and  more...

Advanced Features of Dreamweaver MX Dreamweaver MX Advanced - Phase Three Advanced Features of Dreamweaver MX - Phase 3, is the Third of a 3-part course series. Students will need to have access to Dreamweaver MX or Dreamweaver, the Internet and the course textbook "Macromedia Dreamweaver MX (ISBN 0-321-11271-7) by Garo Green & Abigail Rudner (2003). In this course, the student will be responsible for working through the "Hands  more...

Architecting Web Content (Master Class)-Self Directed ... integrate the concepts of the course and will tie it all together for you. You can email me questions, stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. The course is designed to help you become a professional, so I invite you to ask any questions that occur to you, along the way. Text Book: Web Page Design in Easy Steps Publisher: Computer Step (April  more...

Object-Oriented Analysis & Design using UML ... modeling tool like Rational Rose( Rational Software ) or Together( Togethersoft ) is helpful but not necessary. A drawing tool like Microsoft Visio will be good enough. Recommended Reading : UML Distilled --A Brief Guide To The Standard Object Modeling Language, 3rd Edition by Martin Fowler and Kendall Scott( Addison-Wesley ) ISBN : 0-201-65783-X0-201-65783-X:Product Link on Barnes &  more...

Writers at Work: A Review for Professionals - Part I ...n the job. This is the first of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. Students may take the courses in sequence or pick and choose the courses that suit them. Part I of the review covers the most basic aspects of good writing on the job: understanding good paragraph structure, understanding parts of  more...

Writers at Work: A Review for Professionals - Part II: Punctuation ...ctuation. This is the second of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II of the review covers punctuation, providing students with practical understanding of  more...

Writers at Work: A Review for Professionals - Part III: Achieving Clear, Concise Writing ...ing style. This is the third of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review will help the student develop a clear, concise, and dynamic  more...

Writers at Work: A Review for Professionals - Part IV: Achieving a Professional Style ... documents. This is the last of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part IV of the review will help the student develop an emphatic and readable style and to  more...

Health Care Reporting and Presentations This is a complete and comprehensive course on creating and communicating health care information in a clear, concise presentation form. This 6-week course will prepare you very well to communicate with your supervisors, board members, and peers. You will review the basics of who, why, and HOW of effective reporting and presenting. In brief, it covers: Reviewing the Basics: ? What?s My Message?  more...

Learn How to Repair Computers: Get Certified in 7 weeks ...kes a computer tick, what each part does, how it all fits together. Want to know how hard drives work? Want to know what is inside a CPU? Want to know what is on the motherboard? Each week different sections of the computer will be covered along with how each section works and why it works. One other piece of information that is vital to know - every lesson will also cover A+ certification so  more...

Building a Successful Team Course description -- Your team may just be forming, or you may be renewing your goals for the coming year. You may have just gotten a new team member or even lost a few. This course will take you through the various stages of a teama ™s development and give you Strategies and Tips for guiding your team successfully through the process. You will learn how to recognize and respond to your  more...

How To Master Team Building Course description -- Meeting business objectives and maximizing resources requires effective teamwork, and this bundle will build the basic competencies that will ensure your teams are organized, goal-oriented, and customer-focused. Together they provide a toolkit of effective techniques and strategies for building high-performing teams in any function or discipline. IMPORTANT NOTE: INTERNET  more...

Solving Problems as a Team Course description -- This course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course  more...

Excellent English: A Writing Review - Part I: Sentence Structure ... started. This is the first of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. Students may take the courses in sequence or pick and choose the courses that suit them. Part I of the review covers the most basic aspects of good writing: understanding parts of sentences and speech; ensuring sentence completeness;  more...

Excellent English: A Writing Review - Part II: Punctuation ...tructor. This is the second of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II of the review covers punctuation, providing students with practical understanding of  more...

Excellent English: A Writing Review - Part III: Achieving Clear, Concise Writing ...r reader. This is the third of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take all three courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review will help the student develop a clear, concise, and dynamic  more...

Pharmacy Technician National Certification Exam Preparation Course ...e are so many areas of Pharmacy to study that we have put together a ?Miscellaneous Topics? section for our students. Don?t get caught without information on Pharmacy Law, Pregnancy Restrictions, Extemporaneous and IV Compounding, Medication Storage Requirements, Pharmacy Reference Books, DEA and NDC Numbers and so much more! Support ? You have access to your course from ANY computer with an  more...

The Internet - Applying the Basics to your Business ...s using Boolean language, simple words or stringing words together are outlined and explained. The search engines are explained in detail and how they are used for a search. Module 3. Business Research In this module, there is a detailed explanation on how to do effective business research. Gathering data on other companies? backgrounds, competitive intelligence, market studies, sales  more...

The Art of Professional Telephone Communication ...into a selling advantage Business and telephone calls go together like salt and pepper. When you use the telephone you are at the disadvantage of not being able to see your customer. There are verbal skills and strategies you can use to turn the telephone into a selling advantage. Tuning in to key words will indicate buying style and presentation preferences. You want to know how to ?read?  more...

How to Control Your Worker ™s Compensation Cost ...ng room floor. Perfectly execute a script that will bring together management, injured employees, insurance claims adjustors, state rating bureaus, and even lawyers to reach your goal of the lowest possible workers? compensation costs possible, sometimes as much as fifty percent of your current costs. You will learn how to work with employees and preferred medical providers to implement an  more...

Scaffold Safety Training Program ...mber building giant structures with Erector Sets, putting together tiny pieces of metal and then piling all your other toys on them to see how much they could hold? With our Scaffold Safety training program, you won ™t wonder about your portable scaffolding capacity. Welcome to Scaffold Safety Training Program Do you remember building giant structures with Erector Sets, putting together  more...

Computer Fundamentals ...ts such as microprocessors) and how these components work together. The module also includes the knowledge and skills relating to computer storage as it applies to hardware?components like floppy and hard disks and performance as it applies to processor speed and memory. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan  more...

Advanced Certificate in Technical Writing ...ensive text as well as an instructional web site to bring together resources, exercises, activities, assignments, quizzes and deliverables that are geared exclusively towards the art and craft of technical writing. Overview of Instructional Website You will have at your disposal an instructional website that provides supplemental information relative to the subject area. You can choose from a  more...

Managing Conflict And Difficult Behavior ...elp you to shape the way your team communicates and works together. It will help you handle conflict positively and constructively, and it will equip you with techniques to make the best of any challenging people and situations you might encounter. Managing Conflict And Difficult Behavior Managing Conflict and Difficult Behavior will help you to shape the way your team communicates and works  more...

Managing Meetings ...elp you to shape the way your team communicates and works together. It will equip you with techniques to make the best of any challenging people and situations you might encounter, and it will help you to build high performing teams that are flexible, creative and light on their feet. Managing Meetings Managing Meetings will help you to shape the way your team communicates and works together.  more...

Architecting Web Content (Master Class) ... integrate the concepts of the course and will tie it all together for you. You can email me questions, stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. The course is designed to help you become a professional, so I invite you to ask any questions that occur to you, along the way. Text Book: Web Page Design in Easy Steps Publisher: Computer Step (April  more...

Build Your Own BIZ - Teamwork This course will help you learn to build strong and effective workforce teams.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Build  more...

Learn Grammar the Easy Way (Part 1) ... a better understanding of grammar and how its pieces fit together can really help you. The coursework in part one focuses on the basics of grammar: parts of speech and sentence structure. These are the building blocks from which all written communication is constructed. Students will get to test their understanding through self-quiz exercises and through short exercises assigned by the  more...

Getting Past Clashes Valuing Team Diversity Teams have diverse personalities, skills, and interests that are challenging to put together. You may not get along with every team member, but it's important that you can work together to achieve the same goal. At the end of this course, you'll have the skills needed to work with different personality styles, control your gut reactions to difficult people, and deal with difficult team members.  more...

The Path to Peace and Harmony A saying goes, " We will never be better as a team than we are with each other." The road to peace and harmony involves working with every team member toward mutual goals. Each team member must be involved to set the stage for success. Continuous improvement and teamwork are vital to creating a team that works and stays together. How can your team reach harmony? At the end of this course, you'll  more...

Models for Managing Technical Professionals Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of  more...

Marketing Management ...of this position? What skills do you need? How do you put together a marketing team? How do you lead that team to success? How can you tell if you're doing a good job? In this course you'll look at marketing management from top to bottom--starting from the basic skills you need as a marketing manager, through creating a multifunctional marketing team, positioning the company for success, and  more...

Critical Thinking Skills for Managing ...vident because the patterns aren't always linear. The two together are an extremely powerful combination." Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical Thinking Skills for Managing course charts the concepts and skills that can transform competent leaders into discerning situation analysts, focused problem solvers, and powerful decision  more...

Initial Ongoing Processes in a PRINCE2-aligned Project ...t governs its progression - from start-up through pulling together all the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework consists of eight distinctive processes that define the management activities of a project's life cycle. They encompass all activities related to starting up, initiating, planning, directing,  more...

Handling Organizational Change Simulation ...ve, marketing, and production departments will be working together in small groups on specific product lines, rather than working independently under a departmental management structure. You are a top performer in the current structure, so this change could be difficult for you. Your task is to deal with this organizational change by managing your own reactions and applying appropriate  more...

Choosing the Best Applicant Making decisions is always difficult, and that applies particularly to choosing a new employee. This course will show you the most effective methods for evaluating and choosing the best applicants. It will show you how to analyze the information from the interview ? by working in a focused framework ? and how to compare candidates. You will examine and avoid the most common problems with decision  more...

Lean Strategies ...t you also need information about how to put all of these together in the correct sequence. In this course, you'll learn how to prepare for, develop, and maintain a lean organization. In Lesson 1 you'll learn what lean techniques to implement first and how to make the organizational transition go smoothly. In Lesson 2 you'll explore how to deploy specific lean techniques and support your  more...

Setting the Stage for IT Success ...professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality?Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT manager, to communicate successfully  more...

PageMaker 7 If you are looking for employment within corporate desktop publishing departments, learning Adobe PageMaker is a must Adobe PageMaker 7.0 is a high-end professional publishing program, and is heavily used in many corporate production environments, as well as some studios and magazines. Virtual Training Company's tutorial will have you using this page layout application with ease in no time. Brian  more...

Resolving Conflict with Communication Skills Although, through the use of good communication skills, conflict in the workplace can be minimized, it can't be eradicated entirely. On the occasions when disharmony inevitably arises, there is a need for a different set of communication skills--those of negotiation, mediation, or arbitration. This course will give you an understanding of the various causes and outcomes of conflict, together  more...

Emotional Intelligence and Teamwork Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many  more...

Available Presentation Resources This course is about making effective use of resources that can take the pressure off you--visual aids, questions, and making a team presentation. Visual aids are overused, and presenters are overdependent on them. You need to know what visuals are available to you, and be able to determine which one suits a particular need. You need to know what makes a successful visual. Finally, you need to  more...

Inbound Call Center Management Leadership ...u motivate everyone, including senior management, to work together toward a common goal? As you progress through this "Inbound Call Center Management: Leadership" course, you will become aware that enhancing your leadership skills can move you closer to your goal of managing an efficient and team-oriented call center. By participating in this course, you are ensuring that your call center will  more...

Budgeting Creating Analyzing a Budget ...will be increasing your understanding how a budget is put together, she'll be asking you a series of questions on both the parts of a budget and the process for putting a budget together. Through her questions and your answers, you will be able to identify the elements of a successful budget, the components of a cash flow statement, and the reasons to consult with others when developing a  more...

Communicating w Difficult People Handling Difficult Co-Workers ...ications Call Center. The two of you are expected to work together to develop programs and incentives for your individual teams, but you are frustrated by what you perceive as Cindy's lack of enthusiasm and initiative. You are also required to share the responsibility for supervising the employees, but you feel that she doesn't hold up her end of the partnership. When you meet to solve problems  more...

Sexual Harassment Preventing Sexual Harassment Claims Sexual Harassment: Preventing Sexual Harassment Claims offers the student an overview of how sexual harassment affects companies and how they can be legally responsible for incidents of sexual harassment. The program details how to create a sexual harassment policy, what criteria should be included in an effective policy, and how to implement the policy. In addition, the program teaches the  more...

Recruiting Retention Internet Recruiting Recruiting and Retention: Internet Recruiting offers the student an overview of the benefits and uses of Internet recruiting. The program explains the process for preparing to use the Internet and covers steps for developing an Internet search strategy. Learn To List ways to identify whether Internet recruiting is right for your organization.  more...

Conducting Meetings Effective Meeting Communication ... Understand how listening and questioning work together during a meeting. Recognize common barriers to communication. Improve your listening skills. Know the purposes effective questions serve. Ask appropriate questions during a meeting. Simulation Overview:  more...

Managing the Expert Managing the Unique Needs of Experts ...uce's co-workers complaining of his prima donna attitude. Together, you and Bruce will identify pitfalls of a prima donna attitude and discuss ways to manage it. Unit 2: Expert Power and Politics (0.5 - 1 hour) Sequence the steps for overcoming an expert's misuse of power. Help an expert overcome a misuse of power.  more...

Managing Generations in the Workplace Generations Working Together ...anaging Generations in the Workplace: Generations Working Together you will learn the importance of managing the generations in the workplace. It teaches how intergenerational confrontation can be a positive interaction, how to effectively coach and manage intergenerational teams so as to maximize their performance, and how to motivate employees and promote winning behaviors. Learn To  more...

Organizational Crisis Mgmt Managing a Crisis ...thinner, and it has emerged that the two lines were mixed together in an early production problem. The automotive products market is so competitive that customer loyalty is essential. Icon cannot afford to lose its loyal customer base. You are the HR manager and chairperson of the Core Crisis Management Team set up to handle this situation. Present at this first meeting are the CEO, Tara Mills,  more...

Team Participation Teamwork Fundamentals In Team Participation: Teamwork Fundamentals, you will learn to be an effective team member. This course will teach you how to communicate effectively with team members and adapt to their various personality styles. You will also learn the various stages of team building and understand how to overcome common problems that teams encounter. Learn To Differentiate  more...

SAP R 3 3 0 Fundamentals .... Understand how the integrated R/3 3.0 modules work together and support the individual departments in an organization. Describe the menu structure of the graphical user interface (GUI) and how it is used with the aid of a mouse, keys and function keys. Understand how a complete business management task is processed. Evaluate query results as a result of calling  more...

Managing Generations in the Workplace The Managing Generations in the Workplace Series includes the following courses: Managing Generations in the Workplace: Understanding the Generations Managing Generations in the Workplace: Generations Working Together Managing Generations in the Workplace: Recruitment and Retention To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Six Sigma Team Dynamics and Performance ...eam dynamics--that is, the way in which team members work together and interact. The more that team members understand team dynamics, the greater the team's collective performance is likely to be. This course, Six Sigma Team Dynamics and Performance, is a guide for understanding and improving Six Sigma teamwork. You'll learn about team member roles, responsibilities, and interaction styles, as  more...

Total Productive Maintenance How do you ensure that the maintenance requirements of physical assets are met as cheaply and effectively as possible? The goal is to reduce downtime and minimize maintenance costs. Total Productive Maintenance (TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization to  more...

Green Building Commercial Certification Program ...sign team to identify any high performance cost premiums (together with cost savings) and to justify them to the Ownera ™s satisfaction. Course objectives - The participant will be able to: 1. Describe Green Building principles and practices as they apply to Commercial Buildings. 2. Recognize how to raise expectations for the facility s performance. 3. Implement practices  more...