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Toolkit Training Seminars and Classes

From Online Training Directory

The Free-Lance Writing Toolkit

...Toolkit is designed as a creative approach to help the learner design, implement, and practice his/her objective to become a successful free-lance writer. Using an easy to remember six-step approach, the learner will be able to build a reputation as a successful free-lance writer. This approach is invaluable to the learner as he/she becomes immersed in the process of acquiring and developing more...

How To Master Team Building

Course description -- Meeting business objectives and maximizing resources requires effective teamwork, and this bundle will build the basic competencies that will ensure your teams are organized, goal-oriented, and customer-focused. Together they provide a toolkit of effective techniques and strategies for building high-performing teams in any function or discipline. IMPORTANT NOTE: INTERNET more...

From 123-CBT Computer Based Training

Six Sigma Projects and Project Teams

...ant roles of Champions. It also provides Champions with a toolkit to measure and analyze a project thoroughly before it is selected for Six Sigma improvement. The roadmap for selecting Black Belts and other team members needed to build a winning project team is also explored. Champions will learn how to shape and align the dynamics of their sponsored team to the organization's business goals. more...

Oracle Reports R6 Report Fundamentals

...le Developer components. Identify the features of Oracle Toolkit and Oracle multimedia. Identify the options of the Oracle Developer main menu. Set preferences to customize a Oracle Developer session by using the Preferences dialog box. Identify the Oracle Developer environment variables. Match the report design styles with their graphical representations. Identify the guidelines for more...

Oracle Form Builder R6 Forms Fundamentals

...oper Builder Components. Identify the features of Oracle Toolkit. Identify the features of the Oracle Developer main menu. Set preferences to customize a Oracle Developer session by using the Preferences dialog box. Match the main environment variables with their descriptions. Identify the tasks of various Form Builder executables. Match each Form Builder module type with its more...

Oracle Report Builder Report Fundamentals

...veloper/2000 components. Identify the features of Oracle Toolkit. Identify the features of the Developer/2000 main menu. Set preferences to customize a Developer/2000 session by using the Preferences dialog box. Identify the description of the main environment variables. Match the report design styles with their graphical representations. Identify the guidelines for efficiently designing more...

Oracle Form Builder Forms Fundamentals

...veloper/2000 Components. Identify the features of Oracle Toolkit. Identify the features of the Developer/2000 main menu. Set preferences to customize a Developer/2000 session by using the Preferences dialog box. Match the main environment variables with their descriptions. Identify the tasks that various Form Builder executables enable. Match each Form Builder module type with its more...

XML Building XML-Based Web Applications Part 2

Course Overview This is the second course in a five part series that presents an introduction to the treatment of validation technologies within XML. DTDs are covered, presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced, emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then more...

From Serebra Learning Corporation

Communicating Clearly Write to be Understood

Communicating Clearly: Write to be Understood, is the first of four courses in this curriculum. After the completion of this course you will be able to recognize when writing is appropriate, list the questions in determining a key message, recognize communications that are clear and error free and identify techniques for developing common types of business document. The PrimeCommunication more...

Communicating Clearly Speak to be Heard

Communicating Clearly: Speak to be Heard, is the second of four courses in this curriculum. After the completion of this course you will be able to define the steps in the communication process, match the situation and recipient to the most appropriate delivery method and environment, and identify ways of delivering a message so that the meaning is understood. The PrimeCommunication curriculum more...

Presenting Your Ideas Plan for High Impact

Presenting Your Ideas: Plan for High Impact, is the third of four courses in this curriculum. After the completion of this course you will be able to list the qualities of a successful presentation, identify the elements of presentation planning, identify strategies for organizing a powerful presentation and distinguish well-designed visual aids from poorly-designed ones. The PrimeCommunication more...

Presenting Your Ideas Captivate Your Audience

Presenting Your Ideas: Captivate Your Audience, is the fourth of four courses in this curriculum. After the completion of this course you will be able to recognize the components of effective delivery strategies, list ways to use visual aids in a manner that supports your script, identify the steps for responding effectively to audience questions and identify the five categories for assessing more...

Implementing Network Security using Firewalls

This course acquaints the students with the firewall concepts. It also describes the process of managing firewalls. Additionally, the course explains the methods of using and configuring firewalls. This course is designed for network administrators who need to use firewalls for implementing network security. more...

Customer Care: The Value of Customer Care

Customer Care: The Value of Customer Care is the first of eleven courses in this curriculum. After the completion of this course you will be able to identify the benefits of customer care to your company and identify how you can help your company to excel. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care techniques and job aids for today's busy more...

Customer Care: You Make the Difference

Customer Care: You Make the Difference is the second of eleven courses in this curriculum. After the completion of this course you will be able to identify guidelines for improving customer satisfaction apply human touch guidelines to improve customer care and identify the benefits to you of giving good customer care. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer more...

Customer Care: Who is the Customer?

Customer Care: Who is the Customer? is the third of eleven courses in this curriculum. After the completion of this course you will be able to identify the four steps in the customer relationship management process identify internal customers and identify the benefits of value chain management. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care techniques and job more...

Excelling at Customer Care: Customers Define Success

Excelling at Customer Care: Customers Define Success is the forth of eleven courses in this curriculum. After the completion of this course you will be able to identify the major trends in customer service today identify the combination of criteria required for customer satisfaction identify the emotional criteria that influence customer behavior and identify the emotional starting points that more...

Excelling at Customer Care: Recognize Critical Moments

Excelling at Customer Care: Recognize Critical Moments is the fifth of eleven courses in this curriculum. After the completion of this course you will be able to list the guidelines for dealing with moments of truth and analyze the moments of truth in a real-life situation. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care techniques and job aids for today's more...

Excelling at Customer Care: Increase Sales via Service

Excelling at Customer Care: Increase Sales via Service is the sixth of eleven courses in this curriculum. After the completion of this course you will be able to identify the benefits of being sales oriented identify the difference between features and benefits and identify questioning techniques that increase sales and customer satisfaction. The PrimeCustomer Care curriculum offers a useful more...

Communicating with Customers: Service Face to Face

Communicating with Customers: Service Face to Face is the seventh of eleven courses in this curriculum. After the completion of this course you will be able to identify the six categories of face-to-face communication identify the critical success factors in face-to-face communication and identify the benefits of active listening to customer care. The PrimeCustomer Care curriculum offers a useful more...

Communicating with Customers: Service via the Telephone

Communicating with Customers: Service via the Telephone is the eighth of eleven courses in this curriculum. After the completion of this course you will be able to identify the advantages and disadvantages of telephone communication and identify the critical success factors in effective telephone communication. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care more...

Communicating with Customers: Service via the Internet

Communicating with Customers: Service via the Internet is the ninth of eleven courses in this curriculum. After the completion of this course you will be able to identify the benefits of the Internet for customer care and identify the guidelines for successful use of e-mail. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care techniques and job aids for more...

Rising to the Customer Challenge: Turn Complaints into Delight

Rising to the Customer Challenge: Turn Complaints into Delight is the tenth of eleven courses in this curriculum. After the completion of this course you will be able to identify the benefits of customer complaints and identify the steps in the service recovery process. The PrimeCustomer Care curriculum offers a useful toolkit of practical customer care techniques and job aids for today's more...

Rising to the Customer Challenge: Engage Difficult Customers

Rising to the Customer Challenge: Engage Difficult Customers is the eleventh of eleven courses in this curriculum. After the completion of this course you will be able to identify the five guidelines for handling the unreasonable customer identify the four guidelines for handling the angry customer and identify the four guidelines for handling the unhelpful colleague. The PrimeCustomer Care more...

AWT user Interface Programming

This course is the fifth in a series of five which prepares students for the Sun Certified Java Programmers certification exam. This course teaches programmers how to use the Abstract Window Toolkit (AWT) for user interface programming. Students will learn how to handle events in Java and how to use the elements of the AWT to construct Graphical User Interfaces (GUIs) in Java. Recommended browser more...

Using the Java Foundation Class

This course is the fourth in a series of seven on the Advanced Java Topics. This course introduces students to the Java Foundation Classes and shows them how they relate to Swing1 the Java 2 Platform and the Abstract Window Toolkit (AWT). Students will learn how to create effective user interfaces using Swing's pluggable look and feel capabilities enhanced versions of AWT components and many more...

From Software Training Academy, Inc

ASP NET Ajax Using Visual Basic

...application. The next chapter introduces the AJAX Control Toolkit, which provides many very useful controls enabling sophisticated client-side effects with relatively little programming. The last chapter covers built-in application services, which provides a client-side API to various services on the server, such as authentication and user profiles. Numerous programming examples and more...

ASP NET Ajax Using C

From AffordableTraining.co.uk

MCSA Beginners Study Kit (Multimedia Based)

By earning the premier foundations of A+ and Network + for MCSA credential, beginners are demonstrating that they have the skills necessary to lead organizations in the successful administration of the Microsoft Windows platform and Microsoft server products. COVERS EXAMS: 70-210, 70,215, 70-218, A+ and Network+ (Foundation MCP) - All 4 MCP's To Pass CONTENTS: 6 Interactive CD-ROM's + more...

MCSE Beginners Study Kit (Multimedia Based)

By earning the premier A+ and MCSE credential, beginners are demonstrating that they have the skills necessary to lead organizations in the successful design, implementation, and administration of the Microsoft Windows platform and Microsoft server products. COVERS EXAMS: A+ (Foundation) + 70-210, 70,215, 70-216, 70-217, 70-220, 70-228, 70-224 - All Training Modules To Pass First Time. more...

From Teach Me IT

Graphics Programming in Java

The Graphics Programming in Java course is the second course in the Java curriculum that consists of four courses. It is designed to teach programmers how to use the Advanced Windowing Toolkit of Java. In addition, it prepares students for the Sun Certified Java Programmer Examination for JDK 1.1. After completing this course, the student will be able to: Create a basic Java applet with more...

Implementing Network Security using Firewalls

The Implementing Network Security using Firewalls WBT acquaints the students with the firewall concepts. It also describes the process of managing firewalls. Additionally, the course explains the methods of using and configuring firewalls. After completing this course, the student will be able to: Describe a Firewall Describe the Data Communication Protocols List Firewall strategies Set up more...

From Skillspride Online Training

A+ Syllabus 10 - Module 1 - Hardware Basics

At the end of this course you will be able to - without reference to manuals, identify and correctly name all of the components that make up a system unit and a motherboard; describe the functions of all PC components; from a PC technician's toolkit, correctly identify the tools required to perform any given PC maintenance task. more...

A+ Module 1 - Hardware Basics

From Sessions Online School of Design

css essentials

Tired of coding HTML, one tag at a time? Then consider CSS (Cascading Style Sheets), a technology that allows the Web designer precise control over almost every aspect of page's design and layout. In this practical 3-lesson course, you'll learn how CSS works to give you fast and easy control over such page elements as: fonts, lists, color, backgrounds, borders, relative positioning, even more...