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From Simons-White & Associates, Inc.
Advanced Product Quality Planning instructor led trainingon-line e-learning cbt (computer based)group study and discussioncourseware Session Information Session Date: July 17, 2008 Start time: 1:00 pm Duration: 2 hours Session Fee: $200 per participant Presenter: Norma S. Simons /Kathy Paris Host: Duane Cole Host email: duanecole@simons-white.com Description: Advanced Product Quality Planning Advanced Product Quality Planning (APQP) is a methodology that encompasses all the activities and processes needed between customer  more...
From Online Training Directory
Introduction to CorelDRAW - Part II on-line e-learning cbt (computer based)study at homecourseware Continuation of Part I with emphasis on use of the effect functions, page set up, advanced text handling, and technical illustration tools.  more...
Presentation Skills on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- One of the biggest fears for managers and others is speaking in public. You will receive worksheets and checklists to help you plan and present your remarks for the most impact, and you will learn how to deal with the anxiety that so often accompanies such assignments. The course includes tools and techniques to help you determine what the audience wants and needs, methods to  more...
Preventing Sexual Harassment for Leaders on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Leaders have a particular responsibility in preventing sexual harassment, and this course spells out just exactly what their role is. They will be given critical information to tell them what the law expects and direction on how to meet these legal requirements. The course provides tools and tips for promoting a harassment-free environment, and suggestions on how to set a  more...
Providing Effective Feedback on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Many people have good intentions to provide helpful feedback, but dona t know the simple rules and techniques for doing it. This course includes tools to develop helpful feedback and use it to motivate employees. It has techniques and methods to foster a nurturing environment, convey your improvement ideas, check for understanding, and help others learn from their mistakes.  more...
Developing A Child s Critical Thinking Skills on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Critical thinking skills are essential for children to have as they learn to make decisions and solve problems. This course addresses what adults can do to teach children how to think through and reason in age-appropriate ways, preparing them for the greater responsibilities that come as the child matures. There are diagnostic tools, activities, and communication techniques  more...
Authorware for Educators on-line e-learning cbt (computer based)study at homecourseware This course is for educators who want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook  more...
Learn Authorware In 45 Days on-line e-learning cbt (computer based)study at homecourseware This course offers you an inexpensive why of learning how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version  more...
Creating an Effective Sales Team on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Leadership is the most important element of a sales forcea s success, and it has some unique challenges. In this course, a sales force leader will learn how to get a sales team organized, motivated, and focused on results. There are suggestions and tools for creating a cohesive team, developing a high level of commitment to goals, and coaching sales professionals for  more...
Overcoming the Loss of a Loved One on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The Strategies and Tips in this course will help someone learn how to understand the impact of losing a loved one and anticipate the emotions they can expect to experience. There are tools to help the bereaved accept the loss and define ways to deal with IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training.  more...
Qualifying Sales Prospects on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Everyone must manage the time and energy they have to get the most results for their efforts. For sales professionals, part of this efficiency comes from qualifying sales prospects. This course has tools, techniques and methods for making sure that you are following sound principles as you qualify prospects and determine where to invest your time for the best potential  more...
Getting Started With Microsoft Windows XP on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces students to the basic features in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course will also walk the students through formatting disks, printing documents, using system tools, and shutting down the computer.  more...
Microsoft Windows XP Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces students to the basic features in Microsoft Windows XP by including lessons on customizing the Desktop and using Windows Explorer. The course will walk the students through formatting disks, printing documents, using system tools, and shutting down the computer.  more...
Balancing Work and Family on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Although most people must work in order to live, it is family that makes life worth living, and ita s important to be able to balance the requirements of these two major efforts in order to satisfy our personal needs. This course has tools and techniques for identifying basic values and assuring that efforts and time are spent in ways that bring the most reward and  more...
Choosing a Childcare Provider on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- There are numerous options from which to choose a child care provider, and ita s important to find the one that meets your needs the best. This course has guidelines and tools for identifying the essential services that you should expect, determining the competence of the child care staff, matching a childa s needs with the providera s capabilities, and assuring that the  more...
Creating a Strong Leadership Team on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. The Strategies and Tips are practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities. Key Points also include techniques for avoiding power struggles and resolving  more...
Dealing With Violence In The Workplace on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... the workplace are becoming more violent. This course has tools and methods to help the manager or supervisor recognize potentially violent situations before they need attention, and then to take positive action to avoid or eliminate the potential problem. There is a wide array of techniques to help leaders use communication, conflict intervention, and interpersonal skills to diffuse dangerous  more...
Delegating on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course takes you through every step of the delegation process from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you get  more...
Financial Basics for Non-financial Managers on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course helps a non-financial manager make sense of the terms and concepts that are used in managing the financial aspects of a business. It explains basic financial structure and discusses the financial information you must have to run a business. You will learn how to read financial reports and understand the purpose and limitations of each. You will also get tools and  more...
Interviewing Job Candidates on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues you should consider when evaluating a candidate.  more...
Leading Effective Teams on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep  more...
Managing Change on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Poorly managed change can account for a huge amount of lost productivity. This course covers the most essential elements of living with and managing continual change. There are simple and straightforward techniques for dealing with the inevitable resistance, methods for setting goals and developing a plan, tools for understanding the personal and professional stresses that  more...
Managing Projects on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...rements to managing the implementation. You will be given tools and methods for organizing the project activities, focusing on customer needs, and leading the project team to successful completion. There are suggestions for resolving plan and budget conflicts, assessing and documenting changes, and assuring effective coordination and communication, including holding formal project reviews.  more...
Managing Stress on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...tools and techniques in this course will help you understand and diagnose the stress in your life, identify the stressors you can and cannot control, and assess your readiness to make changes. There are methods to help you develop a systematic approach to eliminate stressors, manage your time, and implement short-term and long-term coping mechanisms. Youa ll develop a plan of action and learn  more...
Motivating Employees on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The difference between a just surviving business and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long-term success. This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for  more...
Recognizing and Managing Anger on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...dentify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain positive outcomes. IMPORTANT NOTE: INTERNET  more...
Setting Performance Goals and Expectations on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...hem in terms of performance and behavior. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to the goals and methods to help you review performance goals regularly. It also includes documentation guidelines and techniques to help you get results through effective feedback and  more...
Solving Problems as a Team on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course  more...
Succeeding as a Supervisor on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- A supervisor is a critical player in an organizationa s success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work  more...
Valuing Diversity on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...nd to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and methods to gain involvement from diverse populations. The course also provides guidance on developing important  more...
Basics of Effective Selling on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Selling is a complex and sophisticated process, but successful sales begin and end with the basic essentials. This course includes an overview of the selling process, and provides worksheets and checklists to take you from contact list through sales call and on to follow-up and referrals. There are tools for identifying the features and benefits of your product and service,  more...
Grant Writing Fundamentals for Non-Profit Organizations on-line e-learning cbt (computer based)study at homecoursewareSelf Directed A self-paced & directed class that gives you the tools to effectively prepare grant proposals to seek funding for non-profit organizations.  more...
Strategic Planning and Management on-line e-learning cbt (computer based)study at homecourseware This course provides a strong foundation and global perspective around the concepts and tools used for Strategic Planning and Management.  more...
21st Century Assertiveness and the Art of Persuasion on-line e-learning cbt (computer based)study at homecourseware 21st Century Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy.  more...
Building Strong Customer Relationships on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...se will help you get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using the methods and approach in  more...
Getting Organized Is a Breeze on-line e-learning cbt (computer based)study at homecourseware Learn the organizational tips, tools, systems and techniques that will help you experience greater freedom, control, success and peace of mind.  more...
Five Quick Steps to Telecommuting on-line e-learning cbt (computer based)study at homecourseware A self-paced ebook of tools to help you start your telework experience.  more...
How To Master Time Management on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to show students how to use the tools of Microsoft Outlook 2002 to manage time. It combines the best of the old and new theories of research of time management. Students will be encouraged to understand their time management challenges and adapt the suggestions to fit their management style/needs.  more...
Interviewing Skills for Job Candidates on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Job Candidates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the interviewer and  more...
Managing Your 401 k on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- More and more companies are providing a 401k as a benefit. Human resource managers frequently counsel their employees on the mechanics and planning of their 401k programs. This course provides a foundation for you to know how to appreciate vesting, select wise investment packages, and understand diversification. You will also be given tools and strategies for understanding  more...
Moving from Trainer to Performance Consultant on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Taking a step up in your career is an exciting time. Now is your chance to help your clients with their overall abilities, not just a few key skills. The move from being a trainer to becoming a performance consultant can be difficult if you arena t aware of certain strategies and tips. This course will help you identify the steps to gaining the skills you need while building  more...
Personal Financial Planning on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Without wise financial planning, the future may not be what most of us hope for, and even the present may be less that comfortable. This course contains the essential principles of planning for both short- and long-term needs and has many tools and references to provide guidance for planning and using personal financial resources. It gives tips and worksheets for setting  more...
Recognizing and Avoiding Burnout on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... The Strategies and Tips in this course will give you the tools to assess your own emotional state, locate the stressors in your life, and evaluate your expectations, a major contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to recognize where you are in the process. The course focuses on giving you practical techniques for managing your  more...
Time Management on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... course addresses the nuts and bolts of time managementa tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and time-wasters, along with suggestions for getting rid of them. It provides tips for organizing your materials and your surroundings for more efficiency, and has other practical suggestions for taking control of  more...
Discover Your Talents To Work From Home on-line e-learning cbt (computer based)study at homecourseware Using online tools and resources, find your place in the work-from-home world!  more...
PowerPoint 2002 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course begins by introducing students to the basic features of PowerPoint 2002. They will learn how to design PowerPoint presentations on their computers how to use clip art images and drawing tools to enhance their presentations. Finally, students will learn advanced presentation skills including how to create a custom show, an agenda, and summary slides.  more...
Word 2000 Expert on-line e-learning cbt (computer based)study at homecoursewareSelf Directed In this course, students will learn how to use the advanced features of Microsoft Word 2000 to customize and enhance their documents. Some skills they will learn include using master documents, subdocuments, and expanded and locked documents; using field references, macros, and revision tools; and applying formatting techniques.  more...
Word 2000 Level 3 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed In this course, students will learn how to use the advanced features of Microsoft Word 2000, including master documents, field references, macros, and revision tools.  more...
Word 97 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to familiarize users with key features of Microsoft Word 97 that will help them create, edit, and modify their text-based documents easily. Students will learn the introductory, intermediate, and advanced features of Microsoft Word 97. The course will start by touching on basic and necessary tools, and then will increase the possibilities of what students can create in the  more...
Word 97 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to familiarize users with key introductory features of Word 97. Because there are so many tools that Microsoft Word offers in the world of word processing, this course will touch on the most basic and necessary of these tools.  more...
Excel 2000 Expert on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges; sort, outline, and filter lists; import and export data; use PivotTables, PivotCharts, and data analysis tools; as well as how to merge and link workbooks.  more...
Excel 2002 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...to basic spreadsheet features and acquaints them with the tools used in Microsoft Excel 2002. As the course becomes more advanced, students will learn how to customize workbooks by changing worksheet attributes, use lists to store and organize data, use functions in financial and logical formulas, and format worksheets using AutoFormat and predefined styles. Finally, students will learn how to  more...
Excel 97 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces the students to basic spreadsheet features and acquaints them with Excel`s tools by using real-life scenarios and projects. Some topics that will be covered include creating, editing, saving, and printing spreadsheets; using menus and dialog boxes; adjusting cells; autofills and autoformats; and modifying worksheet colors.  more...
Getting Started With Project 2000 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces students to some of the basic tools in Project 2000 that allow them to become more efficient project managers. Students will briefly explore the basics of project management, including creating deadlines, baselines, and tasks.  more...
Microsoft Excel 2002 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces students to basic spreadsheet features and acquaints students with Microsoft Excel 2002 tools. Students will become familiar with Excel`s introductory-level new features, such as smart tags and speech recognition, as well as workbooks, cells, worksheets, and formulas.  more...
Microsoft Excel 2002 Level 2 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces students to an additional set of basic spreadsheet features and acquaints students with the tools used in Microsoft Excel 2002. Some skills taught are customizing workbooks by changing worksheet attributes, using lists to store and organize worksheet data, using functions in financial and logical formulas, and formatting worksheets using AutoFormat and predefined styles.  more...
Project 2000 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces students to the various tools in Project 2000 that allow them to become more efficient project coordinators. Among the topics taught are basics of project management, start dates, task relationships, task types, master projects, and combining Project with other applications and the Web.  more...
Microsoft Project 2002 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces students to the various tools in Microsoft Project 2002 that allow them to become more efficient project coordinators.  more...
Access 2000 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course teaches students the basic database elements, good database design, Microsoft Access tools, and database maintenance and security, among many other skills.  more...
Intercultural Business Etiquette on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...positive business relationships with other cultures using tools and techniques to help you interpret body language, respect customs, and understand audiences. There are suggestions for recognizing and responding to conflicting priorities, different dress codes, and other details such as the proper etiquette for gift giving in the international business arena. IMPORTANT NOTE: INTERNET EXPLORER  more...
Discharging Employees on-line e-learning cbt (computer based)study at homecoursewareSelf Directed There are strict legal requirements as well as personal accountability when discharging an employee. This course covers all the critical aspects of termination, including information about the law and how it impacts the process and your decision. You will be given methods for identifying when discharge is appropriate and tools to help you prepare for the meeting. You will also learn specific  more...
From Gucons
SAP Training in Hyderabad - ABAP Course instructor led trainingon-line e-learning cbt (computer based) ... development objects) * Introduction to ABAP Workbench Tools This area focuses on the understanding of the ABAP Workbench and the Object Navigator. * Introduction to the ABAP Editor In this section you will focus on an understanding of how to create a simple program, concentrating on coding structure & syntax. Additionally you will learn how to use the ABAP Editor. There is also  more...
From Serebra Learning Corporation
NET Remoting on-line e-learning cbt (computer based) To create and use specific .NET Remoting services All Microsoft VB.NET developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the 70-310 exam Developing XML Web Services and Server Components with Microsoft Visual Basic .NET and the Microsoft .NET Framework  more...
NET Solution Vision and Requirements on-line e-learning cbt (computer based) To establish the steps and techniques needed to define a solution vision and gather and analyze requirements A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions  more...
NET Remoting in C on-line e-learning cbt (computer based) To demonstrate how to create and use specific .NET Remoting services Microsoft C# developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the exam 70-320: Developing XML Web Services and Server Components with Microsoft Visual C# and the Microsoft .NET Framework  more...
Design Team - Business Process Modelling on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Design Team - Business Process Modelling enables communication between staff working upon the analysis and design of processes and information boundaries in an organisation and the boundaries and scope of a system. The Modelling activity produces diagrams which form the basis of both new information systems and business process engineering. This course teaches the whole process of applying each  more...
Finance for the Non Financial : Using Cash Flows to Manage on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. The timing of cash flow in a business is crucial and the actions you take as manager can affect that cash flow. This course helps you understand why cash flow forecasts are important tools when it comes to making viable business decisions. It  more...
Writing Skills : Writing Business Letters on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ss writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for wording and structuring business letters and on shaping powerful paragraphs. Whether you're writing to take care of your customers or to  more...
Writing Skills : Writing Long Documents on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ss writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for outlining and structuring longer documents and for creating that vital executive summary. Whether you're writing to take care of your  more...
Writing Skills : Editing your Writing on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ss writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will outline the value of spending quality edit time and give you practical tips and hints for editing objectively and effectively. Whether you're writing to take care of  more...
Writing Skills : Simple, Powerful English on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ss writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will help you choose simple, powerful words that make your message crystal clear. Whether you're writing to take care of your customers, take minutes or take care of  more...
Writing Skills : Introduction to Clear Layout on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ss writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints on creating documents that are attractive, to-the-point and easy to read. Whether you're writing to take care of your customers, take minutes  more...
Writing Skills : Writing Meeting Minutes on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on why minutes are written and examines what information should be included in them. It also gives you guidelines on the basics of writing minutes.  more...
Writing Skills: Writing Direct Mail on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ss writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results through direct mail. It gives guidelines on planning and structuring your mail shot, examines the language you choose to enhance your message and gives tips and hints on effective follow up. Whether you're writing to take care of your customers or to take  more...
Writing Skills : Sales Letters and Proposals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for writing sales follow-up letters and proposals that meet the customer's needs and get  more...
Writing Skills : Writing to Complain on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ss writing can be one of the most powerful and persuasive tools for getting things done. This course gives you a step by step guide to writing concise and effective complaint letters that get results. It looks in detail at the importance of addressing your letter to the correct person, stating your complaint clearly and succinctly; what supporting information to include and the all important  more...
Writing Skills : Resolving Written Complaints on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ss writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for replying to written complaints assertively, to win the customer back onto your side without the need for over-generous concessions.  more...
Writing Skills : Inter-Office Communications on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ss writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints on creating concise, powerful memos, emails and other inter-office communications that get results - fast! Whether you're writing to take  more...
Writing Skills : Credit Control Letters on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ss writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for writing credit control letters that work - that get your company's money back without destroying customer relationships worth preserving.  more...
Getting Ready to Write on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ss writing can be one of the most powerful and persuasive tools for getting things done. This course lays the groundwork for solid persuasive writing. It explores the pros and cons of different methods of communication and helps you make the best choice. It will help you set your objective and gives tips on how to identify the best tone for that objective. It suggests methods for getting the  more...
INDIVIDUAL Training for Freelance Graphics Millennium on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course presents the basic concepts for Lotus Freelance: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level.  more...
Windmaster Case Study 2: Industry Analysis on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the role analysis plays in strategic  more...
Windmaster Case Study 3: Company Analysis on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to company analysis and explains its  more...
Personal Effectiveness - Teamworking: Making Decisions as a Team on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you the steps in an effective decision-making process and the benefits to the team of using  more...