Online Tools eLearning - Training Resources

The Free-Lance Writing Toolkit The Toolkit is designed as a creative approach to help the learner design, implement, and practice his/her objective to become a successful free-lance writer. Using an easy to remember six-step approach, the learner will be able to build a reputation as a successful free-lance writer. This approach is invaluable to the learner as he/she becomes immersed in the process of acquiring and  more...

The Power of Animation: Learn Flash in Five Days ... and be able to use the Flash 5 interface, as well as the tools and panels associated with this interface. Basic animation techniques and skills will be learned, as students learn how to create, edit, and export their own Flash movies! Whether you are simply looking to have some fun and explore the world of animation, or want to expand your company?s presentation capabilities beyond those of  more...

Strategic Planning and Management ...foundation and global perspective around the concepts and tools used for Strategic Planning and Management. In the 21st Century, and its global economy, the art of planning is critical to the future focus of organizations. Performing at a higher level is now paramount to organizational longevity. Often times there is need for split second decison making. This course provides a strong  more...

Intermediate Dreamweaver MX Intermediate--Students will need to have access to Dreamweaver MX or Dreamweaver and the Internet. Dreamweaver MX - Students will need to have access to Dreamweaver MX or Dreamweaver, the Internet and the course textbook "Macromedia Dreamweaver MX (ISBN 0-321-11271) by Garo Green & Abigail Rudner (2003). In this course the student will be responsible for working through the "Hands On" exercises.  more...

Advanced Features of Dreamweaver MX(tm) Dreamweaver MX Advanced - Phase Three Advanced Features of Dreamweaver MX - Phase 3, is the Third of a 3-part course series. Students will need to have access to Dreamweaver MX or Dreamweaver, the Internet and the course textbook "Macromedia Dreamweaver MX (ISBN 0-321-11271-7) by Garo Green & Abigail Rudner (2003). In this course, the student will be responsible for working through the "Hands  more...

Effective Business Presentations Using Flash ... and be able to use the Flash 5 interface, as well as the tools and palettes associated with this interface. As the student develops his skills, he will learn how to create, edit, and export his own Flash presentations and demos! This class will culminate in the student?s creation of his own business presentation or product demonstration. Basic design and layout concepts will also be discussed  more...

Introduction to CorelDRAW - Part II Continuation of Part I with emphasis on use of the effect functions, page set up, advanced text handling, and technical illustration tools.  more...

Key Applications - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Key Applications. This covers the skills outlined in the Key Applications portion of the IC3 Certification Exam, which addresses the skills and functions common to Microsoft Windows applications. It focuses on applying these common skills and functions using Microsoft Word and Microsoft Excel. Some of the  more...

Microsoft Project 2002 Level 1 This course introduces students to the various tools in Microsoft Project 2002 that allow them to become more efficient project coordinators.  more...

21st Century Assertiveness and the Art of Persuasion ...ts of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy. The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and  more...

Java 2 -- Advanced Java ...n environment. Finally, you will learn about the security tools in Java, how signed applets work, and how to apply a secure signature. The third unit explains the concept of Internationalization. You will learn about the functions of the Locale class. You will be able to identify the classes involved in localizing resources. Finally, you will learn to write programs using the methods of the  more...

Java 2 -- Advanced Enterprise Java This course contains 3 units: Java Database Connectivity (JDBC), Java Native Interface, and The Debugger. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Advanced Enterprise Java language. The first unit explains the concept of Java Database Connectivity (JDBC). It covers the features and functions of JDBC and the differences  more...

Flash MX Series This series provides a practical guide for using Macromedia Flash MX to create animations and interactive Web sites. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Flash MX Series This series provides a practical guide for using Macromedia Flash MX to  more...

Flash I: Mastering the Tools ...nsights of others. Welcome to our Flash I: Mastering the Tools course Welcome to our Flash I: Mastering the Tools course. Flash MX is a multimedia application that will allow you to create powerful and eye-catching applications, presentations, animations, and Web sites by integrating images, drawings, audio, video, and text. It is capable of producing dazzling animations that will attract  more...

Write a Marketable Script in 10 Weeks with Final Draft (Latest Release) ...iptwriting. You will walk away from this course with the tools, techniques and the fundamental knowledge and information needed to get started or continue your scriptwriting work. The majority of this course is devoted to your writing, submission and the instructors editing of your work. Each script is reviewed and through your diligent rewrites you will enhance your abilities to expand and  more...

Word 2000 This course is designed to familiarize students with the key introductory, intermediate, and advanced features of Microsoft Word 2000 to customize and enhance their text-based documents. The course starts out by teaching the students basic skills, and then works up to some of the most powerful aspects of Microsoft Word 2000. Also included is a business writing section designed to help improve  more...

Word 2000 Expert ...d documents; using field references, macros, and revision tools; and applying formatting techniques. In this course, students will learn how to use the advanced features of Microsoft Word 2000 to customize and enhance their text-based documents. Real-life scenarios will make the lessons more applicable to users while performance-based activities will engage them in hands-on learning. Some  more...

Word 2000 Level 3 ... master documents, field references, macros, and revision tools. In this course, students will learn how to use the advanced features of Microsoft Word 2000 to customize and enhance their documents. Real-life scenarios will make the lessons more applicable to users while performance-based activities will engage them in hands-on learning. Some skills they will learn include using master  more...

Word 2000 MOUS This comprehensive course is designed to teach students the introductory, intermediate, and advanced features of Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functunality of them. This course begins by teaching students the introductory and intermediate features of Microsoft Word 2000. They  more...

Volunteers: Recruitment, Development, and Supervision ...tools to create and effectively manage a successful volunteer program. Volunteers: Recruitment, Development, and Supervision In order to manage a volunteer program successfully, supervisors must have a mind set that truly values the work of volunteers. A good management mind set will perceive volunteers as motivated and professional. The volunteers will be perceived as enhancements rather than  more...

Windows Vista This course introduces students to Microsoft Windows Vista. It discusses the editions available, including Windows Vista Home Basic, Home Premium, and Ultimate, and points out the differences between them. It also introduces some of the new features of Windows Vista, including the Sidebar, Windows Aero, and Windows Media Center. It teaches the user skills such as working on the Desktop, using  more...

Windows Vista Essentials ...tools needed to become a proficient Microsoft Windows Vista user in no time through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn.. Whether the user is a beginner who wants to learn basic operations of the new Windows environment or a seasoned user, learning to access advanced functions and new features, this comprehensive training guide will  more...

Word 2007 Level 2 This intermediate-level Word course builds upon basic skills covered in the Level 1 course. Students will learn how to further enhance documents by adding items such as symbols, AutoText, multilevel lists, hyperlinks, and information found using the Research task pane. Paragraph formatting will also be examined, covering skills such as setting indents; changing line spacing and page orientation;  more...

Time Management Using Microsoft Outlook 2002 .... The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as the Journal, tasks, notes, reminders, Calendar, and Rules Wizard, to plan their time, and offers tips on how to use other time management tools, such as paper-based products, hand-held devices, and other applications. The scope of the course includes understanding time management  more...

Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze  more...

Using the Power of the iPod in Education: An Overview ... in educational goals and are using increasingly powerful tools to improve the education that they are providing to their students. At almost every level, educators today are investigating the tools that they have at their disposal to transform their educational goals in order to more effectively achieve the 21st century skills that their students need in order to succeed in their schooling and  more...

Travel Sales and Trends - Instructor Led Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler.  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed A Trump U Course- Real estate investing means a lot more than curb appeal: success is in the numbers. From researching income potential, to financing a purchase and examining how cash flow affects value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may  more...

Time Management ... course addresses the nuts and bolts of time management tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and time-wasters, along with suggestions for getting rid of them. It provides tips for organizing your materials and your surroundings for more efficiency, and has other practical suggestions for taking control of  more...

Technology Integration - Best Practices ...tegrate technology into their classrooms. Learn about the tools used to facilitate instruction of core-curricular objectives. Technology Integration - Best Practices is a?seven day online course. It will help you discover some of the ?best practices? used by educators today to integrate technology into their classrooms. This course will cover the basics with regard to what works and what  more...

Taking the Grr Out of Grammar ...tools to help you communicate more clearly. You will enjoy learning and working with practical rules that relate to typical business writing. Taking the ?Grr? Out of Grammar Grammar and punctuation rules are tools to help you communicate more clearly. You will enjoy learning and working with practical rules that relate to typical business writing. Some topics include subject-verb agreement,  more...

So You Want to be a Technical Writer! ...writers do, where they work, the skills they need and the tools they use. You`ll learn about job trends and salaries. And you`ll have the opportunity to interact with technical communicators who will be happy to answer your questions about the profession. In addition, you`ll complete a series of short projects that will help you to assess ? whether you are well-suited to life as a technical  more...

Soft Skills Using MS Office Applications This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. Students will learn the basic elements for each of these courses, and will be provided with a foundation on which to build their skills. This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation,  more...

Six Sigma Green Belt Personal Training Library ...well as tutorials on over 50 data collection and analysis tools such as Pareto diagrams, fishbone diagrams, and flowcharts to name just a few. (2 Units; 2 Assessments; Approximately 7 hours of training.) SPC Workout is a basic yet comprehensive course that makes understanding and applying statistical process control concepts easy. Basic statistics used to analyze patterns of variations, the use  more...

Six Sigma Black Belt Personal Training Library The Black Belt Library gives one learner access to our four core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project  more...

Setting Performance Goals and Expectations ...hem in terms of performance and behavior. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to the goals and methods to help you review performance goals regularly. It also includes documentation guidelines and techniques to help you get results through effective feedback and  more...

Safe Computing For Educators ...isks that Internet use poses and be aware of preventative tools and best practices to help you avoid these situations on a daily basis. It is important to defend your computer against malicious threats in the most effective manner possible. This class arms you with the knowledge necessary to protect your computer and have a safe computing environment. In order to do this, the course combines  more...

Recognizing and Avoiding Burnout ... The Strategies and Tips in this course will give you the tools to assess your own emotional state, locate the stressors in your life, and evaluate your expectations, a major contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to recognize where you are in the process. The course focuses on giving you practical techniques for managing your  more...

Recognizing and Managing Anger ...dentify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain positive outcomes. IMPORTANT NOTE: INTERNET  more...

Reaching Teenagers This tutorial will give you specific ways you can reach out to teens and provide asset building programs in your library. Reaching Teenagers This tutorial will give you specific ways you can reach out to teens and provide asset building programs in your library. You will be given tools that you can utilize to begin defining or redefining your teen program. At the end of each course section, you  more...

Providing Effective Feedback ...e rules and techniques for doing it. This course includes tools to develop helpful feedback and use it to motivate employees. It has techniques and methods to foster a nurturing environment, convey your improvement ideas, check for understanding, and help others learn from their mistakes. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this  more...

Project 2000 Level 1 ...tools in Project 2000 that allow them to become more efficient project coordinators. Among the topics taught are basics of project management, start dates, task relationships, task types, master projects, and combining Project with other applications and the Web. This course introduces students to the various tools in Project 2000 that allow them to become more efficient project coordinators.  more...

Professional Bar Management Mastery Level Certification ...tender needs, you will not be able to purchase the proper tools. If you don?t know how they work, then you will not know which POS system is best. If a bartender doesn?t show up for work, you cannot fill in. If you don?t know how to bartend, you cannot properly interview and hire your staff of bartenders. The few hours you will spend on learning to bartend will be well worth it.Why will I  more...

Presentation Skills ...o often accompanies such assignments. The course includes tools and techniques to help you determine what the audience wants and needs, methods to gauge their needs, and a structure for organizing and formatting a good presentation. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. One of the biggest fears for managers and others  more...

Preventing Sexual Harassment for Leaders ...how to meet these legal requirements. The course provides tools and tips for promoting a harassment-free environment, and suggestions on how to set a positive example for others. It also includes an example of an effective policy statement. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Leaders have a particular responsibility  more...

PowerPoint 2002 ...on their computers how to use clip art images and drawing tools to enhance their presentations. Finally, students will learn advanced presentation skills including how to create a custom show, an agenda, and summary slides. This course introduces students to the basic features of Microsoft PowerPoint 2002. They will learn how to design PowerPoint presentations on their computers and how to use  more...

Office 2000 Introduction ...ll receive instruction in how to create and use the basic tools of the application. They will learn how to enter data in Access and how to manipulate and use that data. Working with slide masters is a function that will be taught in Microsoft PowerPoint. Students will create presentations and work with visual elements. They will work up to being able to try out different design templates and  more...

Office XP (2002) Intermediate ...will show students how to use clip art images and drawing tools to enhance presentations and templates. Microsoft Outlook will teach students how to work with signatures, use the Personal Address Book, categorize contacts and messages, archive mail, and work with events and meetings. Customizing worksheets by changing worksheet attributes, using lists to store and organize worksheet data, and  more...

Outlook 2000 Level 1 This introductory course teaches students the basic features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2000. Some skills students will learn include  more...

Outlook 2000 Proficient This comprehensive course teaches students both the basic and more advanced features found in Microsoft Outlook 2000. Skills taught include sending, receiving, and managing e-mail messages; using the Calendar; understanding and using tasks; exploring contacts and the Journal; and integrating Outlook and Office. This comprehensive course teaches students both the basic and more advanced features  more...

Overcoming the Loss of a Loved One ...ate the emotions they can expect to experience. There are tools to help the bereaved accept the loss and define ways to deal with IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The Strategies and Tips in this course will help someone learn how to understand the impact of losing a loved one and anticipate the emotions they can  more...

Personal Financial Planning ...planning for both short- and long-term needs and has many tools and references to provide guidance for planning and using personal financial resources. It gives tips and worksheets for setting financial goals, managing credit and debt, building your assets, and limiting your financial liabilities. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for  more...

OSHA Record Keeping and Documentation ... Guinness book of world records, but you will master the tools needed to implement an effective safety program and satisfy OSHA requirements. OSHA Record Keeping and Documentation With this important safety training, you may not make it into the Guinness? book of world records, but you will master the tools needed to implement an effective safety program and satisfy OSHA requirements. This  more...

Microsoft Word 2002 Level 2 This course is designed to familiarize users with the intermediate features of Microsoft Word so they can enhance the look of their text-based documents. Some skills they will learn include formatting paragraphs by using indents, line spacing, and tab stops; and dividing the document into sections using margins, page breaks, and columns. This course is designed to familiarize users with the  more...

Office 2000 Advanced ...; and using advanced features such as macros and revision tools. Students will learn how to apply the advanced features of Microsoft Excel 2000 to sort records, outline and filter lists, and import and export data. Students will also be taught how to use PivotTables, PivotCharts, and how to merge and link workbooks. In Microsoft Access 2000, students will gain a more complete understanding of  more...

Motivating Employees ...tors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the workplace and encouraging initiative in each person in order to move everyone forward. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. The difference between a just surviving business and a thriving one is the energy and  more...

Moving from Trainer to Performance Consultant ...need while building your client base. There are job aids, tools, and methods to help you make this career transition smoothly and successfully. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Taking a step up in your career is an exciting time. Now is your chance to help your clients with their overall abilities, not just a few  more...

NETS`S - National Education Technology Standards for Students ... social, ethical, and human issues to technology research tools, and more, many topics are covered that will help students with the technology skills needed to be successful in life. This courseware library contains training designed to address the performance indicators included in NETS?S and help students acquire the subject matter needed to meet these standards. This curriculum will provide  more...

NETS`T - National Education Technology Standards for Teachers ...tcomes to be measured when developing a set of assessment tools. The standards and the performance indicators also provide guidelines for teachers currently in the classroom. More than 90 percent of U.S. state departments of education have adopted, adapted, or referenced ISTE NETS because they are sensible, usable, measurable?and they support states` content standards. This NETS?T courseware  more...

Microsoft Word 2003 (Levels 1-2-3) ...tools for creating and sharing professional documents that anyone with a web browser can view, making it easy for team members to collaborate online. Microsoft Word 2003 (Levels 1-2-3) Our Word 2003 provides powerful tools for creating and sharing professional documents that anyone with a web browser can view, making it easy for team members to collaborate online. Our interactive training  more...

Microsoft Word XP Certification ...tools for creating and sharing professional documents that anyone with a web browser can view, making it easy for team members to collaborate online. Welcome to Microsoft Word XP Certification Our Word XP provides powerful tools for creating and sharing professional documents that anyone with a web browser can view, making it easy for team members to collaborate online. Our interactive  more...

Microsoft Outlook 2002 Level 1 This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students will learn include sending, receiving, and managing e-mail messages; creating contacts; using the Calendar to schedule appointments; and understanding and using tasks. This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students  more...

Microsoft PowerPoint 2002 Comprehensive ...ents will learn include using clip art images and drawing tools to enhance presentations, importing data from other Microsoft applications such as Word or Excel, adding video and sound clips, and modifying charts and tables in PowerPoint presentations. Students will also learn how to customize PowerPoint to maximize its potential for the type of work they do, such as customizing toolbars,  more...

Microsoft PowerPoint 2002 Level 1 Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises in this introductory course. Students will also learn how to use templates, create tables, and prepare presentations for printing. This course introduces students to the basic features of Microsoft PowerPoint 2002. Students will learn how to design PowerPoint presentations on  more...

Microsoft Windows XP Level 1 ...hrough formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces students to the basic features in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course also includes lessons on customizing the Desktop  more...

Microsoft Excel XP Certification ...tools to create spreadsheets and share them on the Web for universal viewing and collaboration. Welcome to Microsoft Excel XP Certification Our Excel XP gives you the comprehensive tools to create spreadsheets and share them on the Web for universal viewing and collaboration. You'll be able to easily analyze data with charts, Microsoft PivotTable views and graphs. And, use automatic formatting  more...

Microsoft Outlook XP Certification Our Outlook XP provides a single location for organizing and managing all of your day-to-day information, from e-mail and calendars to contacts and task lists. Welcome to Microsoft Outlook XP Certification Our Outlook XP provides a single location for organizing and managing all of your day-to-day information, from e-mail and calendars to contacts and task lists. Our interactive training series  more...

Microsoft PowerPoint 2003 (Levels 1-2-3) ...tools for creating powerful presentations and offers tools to allow you to organize and format your material easily. We suggest a 90 day period or sooner for completion of study. You will have 1 year access to this course. Microsoft PowerPoint 2003 Our Powerpoint 2003 provides a complete set of tools for creating powerful presentations and offers tools to allow you to organize and format your  more...

Microsoft Excel 2002 Level 1 ...features and acquaints students with Microsoft Excel 2002 tools. Students will become familiar with Excel`s introductory-level new features, such as smart tags and speech recognition, as well as workbooks, cells, worksheets, and formulas. This course introduces students to basic spreadsheet features and acquaints students with Microsoft Excel 2002 tools by using real-life scenarios and  more...

Microsoft Excel 2002 Level 2 ...asic spreadsheet features and acquaints students with the tools used in Microsoft Excel 2002. Some skills taught are customizing workbooks by changing worksheet attributes, using lists to store and organize worksheet data, using functions in financial and logical formulas, and formatting worksheets using AutoFormat and predefined styles. This course introduces students to an additional set of  more...

Microsoft Excel 2003 (Levels 1-2-3) ...tools to create spreadsheets and share them on the Web for universal viewing and collaboration. Microsoft Excel 2003 (Levels 1-2-3) Our Excel 2003 gives you the comprehensive tools to create spreadsheets and share them on the Web for universal viewing and collaboration. You`ll be able to easily analyze data with charts, Microsoft PivotTable views and graphs. And, use automatic formatting to  more...

Microsoft Excel For Purchasing Professionals ...e an experienced Excel user, you may not be utilizing the tools that can help you make sound purchasing decisions and deliver top-notch presentations. The highly personal and interactive online course "Microsoft Excel For Purchasing Professionals" will enable you to perform sophisticated purchasing analyses through exercises that are based entirely on the situations that you face in your  more...

Microsoft Access 2002 Core This course will introduce students to the new features in Microsoft Access 2002, including speech recognition and the new Task Pane, as well as teaching them database creation and how to create and use tables, forms, filters and sorts, queries, and reports. This course will introduce students to the new features in Microsoft Access 2002 that set it apart from Access 2000, including speech  more...

Microsoft Access 2002 Level 1 ...ll receive instruction in how to create and use the basic tools of the Access application: tables, forms, filters and sorts, queries, and reports. In addition, students will learn how to enter data in Access and how to manipulate and use that data. This course will also cover the new features in Access 2002 that set it apart from Access 2000, including speech recognition and the new Task Pane.  more...

Manufacturing Statistics Personal Training Library ...s Design of Experiments training course will give you the tools you need to get the most from this powerful statistical quality improvement technique. (3 Units; 3 Assessments; Approximately 8 hours of training.) The Measurement System Analysis (MSA) course includes detailed tutorials on many measurement system analysis techniques including how to conduct and analyze GR&R (Gage Repeatability and  more...

Microsoft Access XP Certification ...tools for managing your data. Welcome to Microsoft Access XP Certification Our Access XP gives you powerful new tools for managing your data. Share your database with co-workers over an Intranet, find and retrieve information quickly, and take advantage of automated, pre-packaged solutions to quickly create databases. Our interactive training series will show you how to utilize all of the  more...

Microsoft Access 2003 (Levels 1-2-3) ...tools for managing your data. Microsoft Access 2003 (Levels 1-2-3) Our Access 2003 gives you powerful new tools for managing your data. Share your database with co-workers over an Intranet, find and retrieve information quickly, and take advantage of automated, pre-packaged solutions to quickly create databases. Our interactive training series will show you how to utilize all of the tools  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ...ou need more help, you can take advantage of the learning tools and resources that are always at your disposal. Course Goals To noticeably improve yourn Spanish communication skills through top-notch instruction in the conversation classes, guidance through the online lessons, and access to variety of independent learning tools and resources. Available Resources To noticeably improve yourn  more...

Lockout Tagout How much is a hand, an eye, or even a life worth? We re sure that this is a question your company never wants to answer. Welcome to Lockout Tagout How much is a hand, an eye, or even a life worth? We?re sure that this is a question your company never wants to answer. Your employee may have used your equipment for years, doing the same thing every day, but one day something is different. The  more...

Learn Authorware In 45 Days This course offers you an inexpensive why of learning how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version  more...

Lean Manufacturing Personal Training Library ...he 8-D course includes tutorials on over 50 data analysis tools and helps the student determine when and where the various tools can most effectively be applied in the problem-solving process. (2 Units; 2 Assessments; Approximately 7 hours of training.) Mistake-Proof It! training includes a comprehensive background on techniques as well as the steps required to implement those techniques. Over  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...marketing concepts, this course will provide you with the tools and technical know-how to put these ideas into practice. You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with your partner, Mike Vito, and a marketing consultant, Tammy Fuller, you will help to fix a potentially devastating customer retention problem. Then you will enter the  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed ...marketing concepts, this course will provide you with the tools and technical know-how to put these ideas into practice. You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with your partner, Mike Vito, and a marketing consultant, Tammy Fuller, you will help to fix a potentially devastating customer retention problem. Then you will enter the  more...

Introduction to the Administration of a Medical Office This course is designed for beginning office and practice managers in a medical office setting. Introduction to the Administration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration. It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The  more...

Introduction to Teaching Online ...Through participation in this course, you will learn what tools work best in your classroom. Introduction to Online Teaching is a seven day online course. This course is designed to give you an understanding of online course delivery. It is a basic level course and will prepare you to begin to develop an online course or course supplement. The information we are sharing will hopefully help  more...

Integrating Technology in the Classroom ...anning, as well as within the classroom. With the correct tools, teachers can create reusable lesson plans, interactive presentations, handouts, tests, and keep track of student information, scores, homework, or class participation; and train the students on how to use technology as well. In addition to the lessons, the course also includes a quiz that reviews the material and provides  more...

Improving Co-Worker Relationships ...ion weaknesses in your library, along with some practical tools to tackle specific co-worker problems you may be worrying about today. Improving Co-Worker Relationships Do you need some fresh ideas to help resolve library workplace issues? This course, authored by noted library and organization consultant Pat Wagner, is based on proven theories of communication, which can help you and your  more...

How To Master Time Management ...tools of Microsoft Outlook 2002 to manage time. It combines the best of the old and new theories of research of time management. Students will be encouraged to understand their time management challenges and adapt the suggestions to fit their management style/needs. The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as the journal, tasks, notes,  more...

How to Locate the Very Best Funding Sources for Your Organization A self-paced course that teaches you how to effectively locate grants for your organization. This self-paced course gives you the tools to quickly and effectively find the very best funding sources for your organization. The author of this course allows email contact on a limited basis. This is a self-directed course. The author however will respond to any questions you may have as long as they  more...

How to Critically Evaluate Your Business Plan ...erts who, through video and text, will help you learn the tools and strategies you`ll need to answer the seven critical questions. We begin the Entrepreneurship curriculum by having you analyze a business plan, so you become familiar with the main issues involved in creating a successful plan. This will help you frame your own ideas in follow-on courses. The work you do here will prepare you  more...

Health Care Reporting and Presentations This is a complete and comprehensive course on creating and communicating health care information in a clear, concise presentation form. This 6-week course will prepare you very well to communicate with your supervisors, board members, and peers. You will review the basics of who, why, and HOW of effective reporting and presenting. In brief, it covers: Reviewing the Basics: ? What?s My Message?  more...

How to Analyze a Film Self-Directed ... film studies lessons. It is geared to teach the critical tools used to analyze films, breakdown how films work and determine how the cinema is both defined by and defines our society. This course will provide you with the skill-sets used by professional film critics and successful screenwriters to see the special qualities that are unique to film and learn the vernacular utilized to discuss  more...

Grant Writing Fundamentals for Non-Profit Organizations A self-paced & directed class that gives you the tools to effectively prepare grant proposals to seek funding for non-profit organizations. This self-paced class will give you the tools you need to efficiently and effectively prepare grant proposals to seek funding for non-profit organizations. To keep the cost of this course low we do not provide instructor interaction.  more...

Five Quick Steps to Telecommuting ...tools to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office, educate your boss, and  more...

Getting Started With Microsoft Windows XP ...hrough formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces students to the basic features in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course also includes lessons on customizing the Desktop  more...

Getting Started With Project 2000 ...tools in Project 2000 that allow them to become more efficient project managers. Students will briefly explore the basics of project management, including creating deadlines, baselines, and tasks. This course introduces students to some of the basic tools in Project 2000 that allow them to become more efficient project managers. Students will briefly explore the basics of project management,  more...

Financial Basics for Non-financial Managers ...nd the purpose and limitations of each. You will also get tools and methods to give you a complete picture of your financial position. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. This course helps a non-financial manager make sense of the terms and concepts that are used in managing the financial aspects of a business. It  more...

Excel 2007 Level 1 ... spreadsheet features and acquaints students with Excel's tools. Students will learn to manage workbooks, work with cells and cell data, format and print worksheets, create and revise formulas, work with basic functions, use fills to save data entry time, and create and modify charts from worksheet data. Excel 2007 Level 1 This course introduces students to Microsoft Office Excel 2007. It  more...

Excel 2000 Expert ...ort data; use PivotTables, PivotCharts, and data analysis tools; as well as how to merge and link workbooks. Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges; sort, outline, and filter lists; and import and export data. In addition, students will be taught how to use PivotTables, PivotCharts, and data analysis tools, as well as how  more...

Excel 2000 Level 3 Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges, sort records, outline and filter lists, and import and export data. The importance of proper management and password protection is also stressed. Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges, sort records, outline and  more...

Excel 2000 MOUS This course familiarizes students with many features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts. Students will also be able to apply the advanced features of Excel 2000 to work with records and ranges; sort, outline, and filter lists; and import and export data. This course familiarizes students with many  more...

Excel 2002 ...to basic spreadsheet features and acquaints them with the tools used in Microsoft Excel 2002. As the course becomes more advanced, students will learn how to customize workbooks by changing worksheet attributes, use lists to store and organize data, use functions in financial and logical formulas, and format worksheets using AutoFormat and predefined styles. Finally, students will learn how to  more...

Excel 2000 This course begins by introducing students to the basic features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts. As students become more advanced, they will be able to work with records and ranges, sort records, outline and filter lists, and import and export data. This course familiarizes students with the  more...

Electronic Commerce - Introduction ...et and the Web provide the infrastructure for E-Commerce, Tools and Software used to design, implement, and manage E-Commerce and E-Commerce web sites. This course is an "E-Learning" course. The course is self-paced and taught by a audio of an announcer reading the leading topic and paragraph of each section. The student then reads and navigates through the remaining materials for each  more...

Electronic Commerce 3 Course Bundle ...et and the Web provide the infrastructure for E-Commerce, Tools and Software used to build and manage E-Commerce, Marketing/Sales/Promition Strategies, Purchasing and Support Activities, ethical, legal and tax issues, as well as security issues realted to doing business over the internet. This course is an "E-Learning" course. The course is self-paced and taught by a audio of an announcer  more...

Developing Curriculum for Online Programs ...e. It will help you explore special requirements and the tools needed for effective online curriculum development. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers.? If you are located in a state other than Michigan, please check to see if your State Board will honor the Continuing Education Credit.? The course  more...

Customer Service Certificate This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Customer Service  more...

Crystal Reports XI ...ty of consultations in Crystal Reports and other database tools, including Microsoft Access and SQL. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 12 hours (including the hands-on practice  more...

Computer Security Awareness Training (CSAT) ...(CSAT) provides employees with the critical knowledge and tools to prevent the destructive impact that hackers, viruses, and improper PC maintenance can have on your organization`s productivity, as well as protecting your organization`s critical assets and valuable intellectual property. Computer Security Awareness Training (CSAT) provides employees with the critical knowledge and tools to  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition ...nd instructive presence, as well as an extensive array of tools and resources to ensure that they excel in their training. MIME makes online learning easier, faster and more efficient, and allows students to advance at their own pace. Developed in conjunction with the Medical Transcription Training Institute, MIME offers instructor availability 18 hours a day, virtual classrooms, forums and  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition ...nd instructive presence, as well as an extensive array of tools and resources to ensure they excel in their training. MIME makes online learning easier, faster and more efficient, and allows students to advance at their own pace. Developed in conjunction with the Medical Transcription Training Institute, MIME offers instructor availability 18 hours a day, virtual classrooms, forums, and chat  more...

Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities  more...

Build Your Own BIZ(tm) - Selling Skills This course is designed to sharpen your selling skills and help you close more sales. It will also help you set sales goals and measure the effectiveness of your sales force. Build Your Selling Skills and Close More Sales This course is designed to sharpen your selling skills and help you close more sales. The class includes text and downloadable resources. Description of Course Selling Skills  more...

Build Your Own BIZ(tm) Comprehensive Certificate Complete, Build Your Own BIZ(tm) package is a web-based resource of 17 comprehensive modules designed to help you work smarter, stay competitive, and make more money. You can complete your course of study sooner than the time period stated. You will have 1 year access to this course from the day of enrollment. Group discounts available. Build Your Own BIZ? Build Your Own BIZ? is a web-based  more...

Blackboard Basics for K12 ... of Blackboard, one of the nation's leading online course tools. Prepare and post documents in a course shell, use outside resources, and create discussion threads, prepare tests, and design quizzes. Blackboard Basics is a twenty-one day online course which is designed to not only teach you about the online classroom but to immerse you in it so that you are experiencing and discovering the  more...

Bartending the Easy Way-Online ...ce making cocktails. Other topics included are glassware, tools, recipes, pouring the perfect shot, bar terms, wine and champagne service, martinis, laws, job interviews and resumes. Hollywood bartender Kellie Nicholson has condensed twenty-five years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes  more...

Authorware for Educators This course is for educators who want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook  more...

Adobe Fireworks CS3 ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Get your designs from the rest of the CS3 suite out to the web and ready for the masses with Adobe Fireworks CS3. This program picks up where Adobe's old ImageReady left off and comes packed with new features to set your  more...

Access 2007 Level 1 This entry-level course introduces students to the basic elements that comprise a Microsoft Office Access database. Students will learn what a database is and how an effective database should be designed and set up. They will learn the importance of establishing relationships, as well as how to establish and edit relationships and enforce referential integrity. Access 2007 Level 1 This  more...

Accounting In An Hour ...se will think about you differently, too. You?ll have the tools to take part in meetings, contribute in financial discussions, and move up the ladder in your chosen career. Your instructor for this course is Richard J. Makoujy. Richard J. ?Rick? Makoujy began his career at Price Waterhouse, before joining a Wall Street brokerage firm as a securities analyst, authoring buy and sell  more...

Access 2000 MOUS ...to create their own databases in Access and use the basic tools of the Access application: tables, forms, filters and sorts, queries, and reports. Students will learn a variety of techniques designed to make data entry in Access databases faster, easier, and less error-prone. Access will be used as a development tool as the course becomes more advanced. The course teaches strategies for  more...

Access 2000 Proficient ...ases in Access; and learn how to create and use the basic tools of the Access application: tables, forms, filters and sorts, queries, and reports. The course also explains how to work with individual fields to ensure that overall database structure is consistent and correct. In addition, students will learn a variety of techniques designed to make data entry in Access databases faster, easier,  more...

Access 2002 ...ll receive instruction in how to create and use the basic tools of the Access application: tables, forms, filters, sorts, queries, and reports. The next part of the course strives to broaden and develop the basic database skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access. The  more...

Access 2002 MOUS ...s will receive instruction in how to create and use basic tools of the Access application: tables, forms, filters and sorts, queries, and reports. In addition, students will learn a variety of techniques designed to make data entry in Access databases faster, easier, and less error-prone. As the course becomes more advanced, students will gain a more complete understanding of how to effectively  more...

Access 2000 Level 1 As students are introduced to the basic elements that compose an Access database, they will learn what a database is and how an effective database should be designed and set up. The students will also learn how to create their own databases and how to enter and manipulate data. This course introduces students to the basic elements that compose an Access database. Students will learn what a  more...

Access 2000 ...database elements, good database design, Microsoft Access tools, and database maintenance and security, among many other skills. This course introduces students to basic elements that compose an Access database and strives to broaden and develop the database design skills that they already possess. Students will start out by learning what a database is and how an effective database should be  more...

Adobe Photoshop CS4 Extended: Essentials ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Mastery of Adobe Photoshop CS4 requires a solid foundation in the fundamental tools and techniques used by the pros to create eye-popping effects, achieve stunning visuals. Total Training for Adobe Photoshop CS4 Extended:  more...

Adobe Photoshop CS3: Essentials ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. If you are just starting out with Photoshop or you need a refresher on keyboard shortcuts, the basics of selecting colors or elements in photos, special effects and layering, then the Photoshop CS3 Essential tutorials  more...

Adobe Photoshop CS3: Advanced ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Take your skills to new heights with the Photoshop CS3 Advanced video series. With Adobe Certified Photoshop Expert Justin Seeley as your host, you'll learn how to manage and organize your images using Adobe Bridge CS3,  more...

Adobe InDesign CS3: Essentials ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Adam's combination of real-world design experience, technical expertise, and training background make him an ideal InDesign CS3 software guide. In Part 1, he shows you how to navigate the new Adobe InDesign CS3 interface  more...

Adobe Illustrator CS3: Essentials ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. These easy to follow, in-depth lessons show you how to create top quality artwork using Adobe Illustrator CS3. Our lessons focus on best practices for producing better images easier and faster ? ensuring the most unique  more...

Adobe Illustrator CS3: Advanced ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Unlock the secrets of Adobe Illustrator CS3 as you learn advanced tricks and techniques in this video series. Showcasing his sense of design and creativity, your host, Geoff Blake teaches you how to make eye-popping  more...

Adobe Flash CS4 Professional: Essentials ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. This introductory training is tailored specifically to the needs of a beginner or intermediate user of Adobe Flash CS4. During the course you will learn how to create, animate and efficiently mange your rich media content  more...

Adobe Flash CS3: ActionScript 3 Animation and Games ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Advance your knowledge and use of ActionScript 3 by taking a specific look into Animation and Game Design. Instructed by John Ulliman, this series which is available online and on DVD-ROM, goes step-by-step through the  more...

Adobe Flash CS3 Professional: Essentials ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Give your website a new look! Now is the time to give it a zap of creativity with animated objects and sound effects. Whether you are a web designer or game developer, you will learn the necessary techniques to get your  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Explore new territories in the land of data handling and user interface (UI) design with ActionScript 3 language in Flash CS3. With John Ulliman as your guide, this video series provides plenty of hands-on experience as  more...

Adobe Flash CS3 Professional: ActionScript 3 Essentials ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Get up and running on the newest version of ActionScript, which is included with Flash CS3. If you are new to ActionScript 3.0, this series shows you how to make your Flash applications more dynamic by using the scripting  more...

Adobe Encore CS3: Essentials ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Adobe? Encore? CS3 is the Adobe Premiere Pro's disc authoring application. Reach the widest possible audience with Adobe Encore CS3 software, now included with Adobe Premiere? Pro CS3. Explore the rich set of creative  more...

Adobe Dreamweaver CS4: Essentials ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Beginner and Intermediate web designers will find the tools and techniques discussed to be invaluable while designing, updating and creating websites using Dreamweaver CS4. Once oriented with the new CS4 interface you  more...

Adobe Dreamweaver CS3: Essentials ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Adobe Dreamweaver CS3 places the tools in your hands to quickly and easily design, develop and eye catching and manageable websites. During this comprehensive introduction to Dreamweaver CS3 you will cover the basics of  more...

Adobe Dreamweaver CS3: Advanced ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Take your web design to next level with the Adobe Dreamweaver CS3: Advanced training series. Instructed by Janine Warner, you'll learn tips and tricks for working with Adobe's latest award-winning design program including  more...

Adobe CS3 Web Design: Workflow ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Hone your web design skills as you learn how to use the new features in CS3 Web Design Workflow. Hosted by Abbas Rizvi, this video series teaches you how to bring your Photoshop or Illustrator artwork effortlessly into  more...

Adobe CS3 Production Premium: Workflow ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Start with some important tips on shooting and capturing video with OnLocation for a smoother rough cut. Then once you've organized the clips into bins in Premiere Pro, and added the clips to the timeline, you're ready to  more...

Adobe CS3 Print: Workflow ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Learn how to design successfully for print using Adobe CS3 Print Workflow. With print production specialist Claudia McCue as your host for this series, you'll learn what it takes to get your designs printed. You'll also  more...

Adobe CS3 Design: Workflow ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Watch your creativity flourish with Adobe CS3 Design Workflow. With Geoff Blake as your coach, you'll learn how to build InDesign layouts, edit raster images with Photoshop, manipulate vector objects with Illustrator,  more...

Adobe After Effects CS3: Essentials ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Discover the world of animation with After Effects CS3 Essentials. Hosted by professional animator Ko Maruyama, these training videos focus on new features and essential tools including Shape Layers, the Puppet Tool and  more...

Adobe After Effects CS3: Advanced ...rs, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices from the most respected names in the business. Get ready to dive in deeper than basic editing and compositing with these entertaining and educational videos on the advanced feature set in After Effects. You'll explore the 3D environment to understand better how to  more...

Developing A Child s Critical Thinking Skills Course description -- Critical thinking skills are essential for children to have as they learn to make decisions and solve problems. This course addresses what adults can do to teach children how to think through and reason in age-appropriate ways, preparing them for the greater responsibilities that come as the child matures. There are diagnostic tools, activities, and communication techniques  more...

Creating an Effective Sales Team Course description -- Leadership is the most important element of a sales forcea s success, and it has some unique challenges. In this course, a sales force leader will learn how to get a sales team organized, motivated, and focused on results. There are suggestions and tools for creating a cohesive team, developing a high level of commitment to goals, and coaching sales professionals for  more...

Qualifying Sales Prospects Course description -- Everyone must manage the time and energy they have to get the most results for their efforts. For sales professionals, part of this efficiency comes from qualifying sales prospects. This course has tools, techniques and methods for making sure that you are following sound principles as you qualify prospects and determine where to invest your time for the best potential  more...

Balancing Work and Family Course description -- Although most people must work in order to live, it is family that makes life worth living, and ita s important to be able to balance the requirements of these two major efforts in order to satisfy our personal needs. This course has tools and techniques for identifying basic values and assuring that efforts and time are spent in ways that bring the most reward and  more...

Choosing a Childcare Provider Course description -- There are numerous options from which to choose a child care provider, and ita s important to find the one that meets your needs the best. This course has guidelines and tools for identifying the essential services that you should expect, determining the competence of the child care staff, matching a childa s needs with the providera s capabilities, and assuring that the  more...

Creating a Strong Leadership Team Course description -- This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. The Strategies and Tips are practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities. Key Points also include techniques for avoiding power struggles and resolving  more...

Dealing With Violence In The Workplace ... the workplace are becoming more violent. This course has tools and methods to help the manager or supervisor recognize potentially violent situations before they need attention, and then to take positive action to avoid or eliminate the potential problem. There is a wide array of techniques to help leaders use communication, conflict intervention, and interpersonal skills to diffuse dangerous  more...

Delegating Course description -- This course takes you through every step of the delegation process from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you get  more...

Interviewing Job Candidates ...tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues you should consider when evaluating a candidate.  more...

Leading Effective Teams Course description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep  more...

Managing Change Course description -- Poorly managed change can account for a huge amount of lost productivity. This course covers the most essential elements of living with and managing continual change. There are simple and straightforward techniques for dealing with the inevitable resistance, methods for setting goals and developing a plan, tools for understanding the personal and professional stresses that  more...

Managing Projects ...rements to managing the implementation. You will be given tools and methods for organizing the project activities, focusing on customer needs, and leading the project team to successful completion. There are suggestions for resolving plan and budget conflicts, assessing and documenting changes, and assuring effective coordination and communication, including holding formal project reviews.  more...

Managing Stress ...tools and techniques in this course will help you understand and diagnose the stress in your life, identify the stressors you can and cannot control, and assess your readiness to make changes. There are methods to help you develop a systematic approach to eliminate stressors, manage your time, and implement short-term and long-term coping mechanisms. Youa ll develop a plan of action and learn  more...

Solving Problems as a Team Course description -- This course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course  more...

Succeeding as a Supervisor Course description -- A supervisor is a critical player in an organizationa s success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work  more...

Valuing Diversity ...nd to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and methods to gain involvement from diverse populations. The course also provides guidance on developing important  more...

Basics of Effective Selling Course description -- Selling is a complex and sophisticated process, but successful sales begin and end with the basic essentials. This course includes an overview of the selling process, and provides worksheets and checklists to take you from contact list through sales call and on to follow-up and referrals. There are tools for identifying the features and benefits of your product and service,  more...

Building Strong Customer Relationships ...se will help you get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using the methods and approach in  more...

Getting Organized Is a Breeze Learn the organizational tips, tools, systems and techniques that will help you experience greater freedom, control, success and peace of mind.  more...

Interviewing Skills for Job Candidates Course description -- Job Candidates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the interviewer and  more...

Managing Your 401 k Course description -- More and more companies are providing a 401k as a benefit. Human resource managers frequently counsel their employees on the mechanics and planning of their 401k programs. This course provides a foundation for you to know how to appreciate vesting, select wise investment packages, and understand diversification. You will also be given tools and strategies for understanding  more...

Discover Your Talents To Work From Home Using online tools and resources, find your place in the work-from-home world!  more...

Word 97 This course is designed to familiarize users with key features of Microsoft Word 97 that will help them create, edit, and modify their text-based documents easily. Students will learn the introductory, intermediate, and advanced features of Microsoft Word 97. The course will start by touching on basic and necessary tools, and then will increase the possibilities of what students can create in the  more...

Word 97 Level 1 This course is designed to familiarize users with key introductory features of Word 97. Because there are so many tools that Microsoft Word offers in the world of word processing, this course will touch on the most basic and necessary of these tools.  more...

Excel 97 Level 1 This course introduces the students to basic spreadsheet features and acquaints them with Excel`s tools by using real-life scenarios and projects. Some topics that will be covered include creating, editing, saving, and printing spreadsheets; using menus and dialog boxes; adjusting cells; autofills and autoformats; and modifying worksheet colors.  more...

Using Metadata in J2SE 5 0 To explain what metadata is and how it can be used to provide annotation source to third-party tools and to outline J2SE 5.0 tool changes  more...

Java Programming with J2SE 5 Generics and Annotations To explain what metadata is and how it can be used to provide annotation source to third-party tools and to outline J2SE 1.5 tool changes  more...

IIS 6 0 Fundamentals To identify how to install or upgrade IIS 6.0 and use the administration tools to perform tasks  more...

Selections and Layers in Photoshop CS3 ...s the power of Adobe Photoshop CS3's digital manipulation tools, it is first necessary to understand the fundamental concepts of selecting portions of images, and isolating image components into layers. This course introduces the new Quick Selection tool and its refinement settings, and explains other selection tools including an assortment of lasso and marquee tools and the Magic Wand tool.  more...

Advanced Tools in Photoshop CS3 ...raphers alike can use a variety of advanced Photoshop CS3 tools to enhance their images. This course explores the digital versions of techniques used in traditional photography darkrooms such as smudging, dodging and burning, and applying filters. It also demonstrates how Photoshop users can isolate or extract areas of an image by applying masks, selecting pixels within particular color ranges,  more...

Getting Started with Illustrator CS3 Adobe Illustrator CS3 is an industry-standard illustration program for multimedia, online graphics, and print. Whether you are creating multimedia graphics or laying out print publishing, Illustrator will allow you to create professional quality results. This course introduces the Illustrator interface, shows how to customize the workspace and navigate panels, and demonstrates how to create and  more...

Coloring Objects and Using Brushes in Illustrator CS3 ...ctronic artwork. Users can now employ numerous Live Color tools and techniques to enhance the color of their Illustrator images with immediate and interactive results. Various brushing styles and tools add elaborate and colorful strokes to existing images. This course introduces color and brush techniques in Illustrator CS3. In this course, you will learn how to add customized colors, as well  more...

Manipulating Objects in Illustrator CS3 ...tools and techniques for manipulating objects and transforming your art in exciting ways. Its Layers panel enables you to organize complex artwork into objects, groups and layers, and work with many elements at once, or with a single object in isolation. This course will familiarize you with more advanced object selection and organization techniques, layering, and masking. It shows you how to  more...

Using Type and Symbols in Illustrator CS3 Adobe Illustrator CS3 allows for text and symbols to be added to various forms of electronic art. With the addition of text and symbols, Illustrator artwork can quickly be enhanced or customized to meet personal or business needs. This course will show you how to create point type, add and fill a type area, or arrange your type around an existing path in your illustration. This course will  more...

Sales Math 101 Developing a Sales Plan for Success Bernard Berenson, the prominent American art critic, said, "I would, I could stand on a busy corner, hat in hand, and beg people to throw me all their wasted hours." Would you like to recapture your wasted hours? Unfortunately that is impossible, but you can make the most of the hours in your day with the help of this course. Sales Math 101: Developing a Sales Plan for Success is a course that  more...

Improving Your Image Lee Iacocca. Madeleine Albright. Colin Powell. Are these people who suffer from an image problem? Hardly. Do you think they were born projecting the strong, self-assured images they do? Probably not. Like other powerful leaders in business, government, and the military, they likely received training in how to project, how to impress, how to lead. A confident, positive self image is no less crucial  more...

Techniques for Improved Time Management ...ills--experiment with them, and then choose and apply the tools which best suit your own situation. In order to achieve anything it is important to establish goals. You need to know what you want to do, before you can decide how and when you are going to do it. You then need to establish deadlines. If these deadlines are unrealistically tight, your interest and commitment in the task may be  more...

Risk Basics In today's management revolution, risk is an inherent factor. Your success depends upon an ability to understand and operate in a mine field where opportunities abound, but disaster could strike at any moment. Avoiding disaster is no longer left to luck, but is carefully controlled through risk management. The information presented in this course on risk and hedging techniques are vital survival  more...

Planning Your Field Sales Approach ...ly. Planning Your Field Sales Approach provides practical tools for determining call and meeting objectives and developing appropriate openings for face-to-face selling situations. Included in the course are detailed descriptions of the six customer buying roles a field salesperson typically encounters and tips for working effectively with each. This course demonstrates how to generate  more...

Building a Winning Sales Team Championship teams win titles because they are comprised of members who are talented athletes possessing the right combination of skills, attitude, and enthusiasm to go out and win. The members of a winning sales team must also have the right skills, attitude, and enthusiasm to be successful. As a sales manager, how do you build an effective sales team? This course delivers answers by presenting  more...

Using Business Tools to Manage Sales Teams Managing your team is an important part of your job as a sales manager, but it isn't the only hat you wear. You also have to manage the business side of your sales manager position. For example, you have to know how to forecast sales accurately to determine the goals that your sales team will set. Like many sales managers, you've probably asked yourself, "How do I successfully and effectively  more...

Promoting Your Brand to Consumers ...o you determine this? This course begins with the primary tools of the trade: advertising, personal selling, public relations, and promotions. Your next step is utilizing specialized marketing tools like co-branding, ingredient branding, sponsorship, and licensing. And finally, you learn how to devise a communication program that best fits your brand and creates awareness.By the end of the  more...

Analyzing the Market This course will walk you through four crucial elements of analyzing your market. First, you'll learn to scan your environment, considering the economical, technological, social, and political impacts on your organization. Then you'll learn how market segmentation can assist you in developing products and marketing strategies. You'll be given a set of tools that can be utilized for developing and  more...

Creating a Marketing Campaign Your marketing plan has been approved Now you need to get the job done. How you execute your plan is as crucial as the plan itself. In this course, you'll learn about tactical marketing tools needed to put your plan into gear and create your marketing mix. These include branding, packaging, promotions, publicity, advertising and merchandising.  more...

Strategies for Transitioning into Management Making a smooth transition from technical professional to management is critical to your success as a manager. You've already demonstrated your technical expertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an  more...

Preparing for Business Crises Effective preparation is the key to almost any project or undertaking. This is especially true of crisis management, where you actually have to prepare for unforeseen events. This course starts by providing basic background information on business crises. The course then provides specific tools that you can use for anticipating business crises, and processes for developing crisis management  more...

Assessing Performance Continuously ...performance appraisal becomes one of the major managerial tools. Then, and only then, is the manager in a position to assess the performance of a worker. This third stage prepares specifically for the annual performance appraisal meeting by collecting data. The course examines the common evaluation methods, which most organizations use to evaluate performance data, including how to successfully  more...

Facilitative Fundamentals Tools and Techniques ... from totally different perspectives. What techniques and tools will you use to create the synergy necessary to complete your mission? What do you need to get started? This second course in "The Successful Facilitator" series provides you with tips and techniques that will help you become a successful facilitator. You will learn to recognize communication style differences. Learning techniques,  more...

Facilitative Tools and Formats Offering Options Looking for some alternatives to the standard work group format? Need to take a different approach to getting a problem resolved? Want to hold a meeting and no one's in the office? If any of these situations sound familiar, this course will provide you with some choices to meet your needs. In this course, you will explore alternatives to the standard one-facilitator group meeting or work session.  more...

The Path from Pessimism to Optimism Your point of view affects virtually every aspect of your life, including your level of success. A negative point of view is a detrimental influence. Negativity is the result of unchecked pessimism. It's an abnormal pattern of thinking that persists over time and negates solutions and successful outcomes. Learning to deal with negativity will improve both your personal and business relationships.  more...

Developing Career Plans for Your Technical Professionals Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...

Customer Satisfaction Analysis and Implementation ...survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are applied.In this course, you'll examine how to transform data  more...

Call Center Customer Service Have you just become a call center customer service representative? Maybe you are experiencing some feelings of anxiety, as do many novice agents. You may be concerned about dealing with customers' issues one-on-one. Fortunately, there is a comprehensive training course for people in your situation. This course will help you overcome reservations about customer service in a call center setting.  more...

Management Tools and Metrics ...level of service, the CSS can draw an array of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSS is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use  more...

ITIL V3 - Continual Service Improvement Fundamentals IT organizations should incorporate service improvement continually throughout the lifecycle of every service they provide to their customers. Within ITIL, Continual Service Improvement (CSI) is a phase of the Service Lifecycle that provides IT organizations the tools and processes necessary to continually improve their services. This course is intended to help learners understand how CSI will  more...

Using Surveys to Measure Customer Satisfaction ...ion on a regular basis, and this course will give you the tools to do this.Once you have established the attributes of your service that customers value the most, by gathering their qualitative feedback, you need to gauge how they rate your company's ability to deliver them. This course concentrates on the techniques required to do this accurately and appropriately with the resources available  more...

The Customer s Voice ...se somebodys are your customers. This course provides the tools to learn all that you can about your customers. The focus is on recognizing and ultimately anticipating customer expectations. There are any number of ways to hear "The Customer's Voice", but you have to know how to listen. Learn about the dynamics of client expectations, and the inconsistent, ever-changing nature of today's  more...

A Workable Solution for Internal Clients One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You  more...

Using Data as a Technical Professional Consultant As a technical professional, you may have relied on reports from subordinates or your own observations and research for information. While the information garnered in these ways is still useful, in your role as an internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition,  more...

The Mechanics of Communicating Effectively ...and your body language are your three vital communication tools. However, because they are given at birth they are often taken totally for granted. People mistakenly believe that because these tools are in constant daily use that they are already the best they can be. However it is possible to improve the quality of these communication essentials, and this course sets out to help you do just  more...

Leading an Effective Business Meeting Since there are more than 11 million meetings held every day in the United States, there is a good chance that your life is full of meetings. There is a general agreement among business professionals that most meetings are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive results. Are you tired of attending meetings like this? Are you tired  more...

Editing and Reviewing in Adobe Acrobat 8 Using Adobe Acrobat 8, you can perform comprehensive reviews of PDF documents. This application allows you to review and add your comments to a document using a wide variety of commenting and markup features, including notes, stamps, and text insertion tools. This course highlights the main concepts of participating in a review using Adobe Acrobat 8.  more...

Principles of Marketing - Promotion Strategy Principles of Marketing: Promotion Strategy offers the student an overview of the information required to identify the elements of the promotional mix, determine appropriate promotional objectives, and select the advertising types and public relations tools to implement. The program details the procedures for creating an advertising campaign, the types of promotional strategies, and the steps of  more...

Managing Business Risk - Financing and Contingency Planning Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan.  more...

Making Decisions Dynamically ...om this course with concrete and powerful decision-making tools, both rational and statistical. When you use the decision-modeling techniques presented here, you'll enjoy enhanced accuracy and, hence, business confidence. Then, with these strategies in hand, you'll explore ways to better make decisions even when you're working with others who aren't completely "on your side." It's true that  more...

Responding to Clients and Errors in ASP NET To demonstrate how to create a Web Form using Visual C#  more...

Controls in ASP NET Web Forms To demonstrate how to add configured controls to ASP.NET Web Forms  more...

Styling Web Applications To familiarize the learner with style sheets and explain how to style a Web Form  more...

Data Access with ASP NET To demonstrate how to use data binding and file management with Web Forms  more...

Supporting User Assistance and Accessibility To demonstrate how to enable a Web Form to support user assistance and accessibility features  more...

Creating and Using Components with ASP NET To explain how to create and use components with ASP.NET  more...

Tracking Users in ASP NET To explain how to track users of ASP.NET applications  more...

Globalizing ASP NET Applications To familiarize the learner with preparing web applications for a global audience  more...

Installation and Performance Issues for ASP NET Applications To explain how to manage installation and performance issues for ASP.NET applications  more...

Integrating and Working with Unmanaged Code Using ASP NET To explain how to integrate and work with unmanaged code using ASP.NET  more...

Building XML Web Services in Microsoft NET To introduce the concepts of XML Web Services, publishing, and accessing web services  more...

Building and Using Web Services To demonstrate how to build and use a .NET web service  more...

Building Web Services and Web Service Clients with Microsoft NET To demonstrate how to build a web service and web service clients in .NET  more...

Cluster Administration and Resource Management in Microsoft Windows 2000 To enable students to administer the cluster using the cluster administration tools  more...

Introducing NET 3 5 and Visual Studio 2008 The Microsoft .NET Framework 3.5 is an environment for developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio 2008 is an integrated development environment that includes a  more...

Building NET 3 5 Applications with Visual Studio 2008 ...ncludes a drag-and-drop interface designer and many other tools for building and deploying .NET applications. Various enhancements have been added to the .NET Framework 3.5, including support for developing applications using Windows Presentation Foundation, Windows Communication Foundation, Windows Workflow Foundation, ASP.NET AJAX, Silverlight, and Windows CardSpace. This course illustrates  more...

NET Solution Vision and Requirements To establish the steps and techniques needed to define a solution vision and gather and analyze requirements  more...

Developing NET Specifications Strategies and Conceptual Design To define development and operations strategies and derive the conceptual design  more...

Creating the NET Logical Design To derive the logical design for the solution  more...

Creating the NET Physical Design To create the physical design for the solution  more...

Planning and Starting the Deployment of a NET Web Application To outline the primary considerations and decisions that a developer needs to make when planning the deployment of a .NET web application, and to explain the appropriate use and installation of private and shared assemblies in that deployment  more...

Using Visual Studio NET to Deploy a Web-based Application To explain and demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application  more...

Windows Forms and Controls in C To explain how to work with Windows Forms and controls in C#  more...

Customizing Controls and Events in C To demonstrate how to customize controls and add event handling to a C# Windows application  more...

Input Validation and Error Handling in C To demonstrate how to validate user input and provide error handling for a C# Windows application  more...

Adding Services and Components in C To demonstrate how to add services and components in C#  more...

Printing Help Accessibility Localization and Globalization in C To explain how to implement accessibility, user assistance, printing, localization, and globalization features in a C# Windows application  more...

Testing and Instrumenting Web Applications in C To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET  more...

Web Application Tracing and Debugging in C To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET  more...

Web Application Maintenance in C To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer  more...

Windows Services in C To demonstrate how to build, debug, deploy, and use Windows Services with C#  more...

Interoperability and Serviced Components in C To demonstrate how to access unmanaged code from .NET and vice versa, and how to build, deploy, and use serviced components  more...

NET Remoting in C To demonstrate how to create and use specific .NET Remoting services  more...

XML Data Access in C To explain how to use the .NET Framework to manage XML data  more...

Working with ASP NET To describe the principle technologies and tools that support ASP.NET  more...

Performance Reporting and Stakeholder Management ...uts to performance reporting are used, select examples of tools and techniques for performance, gather and compile information in a given scenario, and match outputs of performance reporting to examples. Finally, they will identify how the inputs to managing stakeholders are used, select examples of tools and techniques for managing stakeholders, use an appropriate communications method to  more...

Estimating Activity Costs ...to project performance. It will cover the project inputs, tools and techniques, and outputs involved in the Project Cost Management processes. Through interactive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the Project Cost Management processes. This course is aligned with "A Guide to the Project Management Body of  more...

Budgeting and Controlling Costs ...agement to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and Cost Control processes. Through interactive learning strategies and real-life scenarios, the learner will explore these processes and gain a better understanding of the Project Cost Management knowledge area. This course is aligned with "A Guide to the Project Management Body  more...