Instructor Led Top Training in Egypt
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From Contacts Plus
Complain Handling and Resolution
Complain Handling and Resolution
Target Audience: All staff in customer service environment.
Program Duration: 2 days
Program Overview:
Todaya ™s workforce is experiencing job burnout and complaints in epidemic proportions. Workers at all levels may face complaints about a situation, a process, a person or people. The important thing for an organization to have a formal
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Problem Solving Decision Making
...ively and work towards creative solutions.
Recognize the top ten rules of good decision-making.
Program Contents:
What is Problem Solving?
Problem Solving Styles.
Earthquake! (Case Study).
The Problem Solving Model.
Six Ways to Approach a Decision.
The Problem Solving Toolkit (including Gradients of Agreement, fishbone analysis, lasso, cost/ benefit analysis, using criteria, and
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From SETTEC
The Strategic Role of HCM
...d the Importance of Strategic HCM and Its Challenges with Top Management
* To Understand the Role of HCM in Successful Organizations: Change, Competition, Value and CRM
* To Adopt Competency-Based HCM for Better Hiring, Retention, Performance Evaluation and Succession Planning
* To Adopt Motivation and Reward Programs to Increase Productivity and Efficiency
* To Understand
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...d the Importance of Strategic HCM and Its Challenges with Top Management
* To Understand the Role of HCM in Successful Organizations: Change, Competition, Value and CRM
* To Adopt Competency-Based HCM for Better Hiring, Retention, Performance Evaluation and Succession Planning
* To Adopt Motivation and Reward Programs to Increase Productivity and Efficiency
* To Understand
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From Next Levels Consulting
Effective Change Management
Duration: 3 days
Description and Learning Objectives
After attending this program participants will be able to understand that:
Change is ever-present in our society. It is the only constant we can count on. How well employees deal with these changes will make or break the organizations ability to survive and remain competitive.
N. B. Content can be modified (Customized) as per customers
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From Career Development organization (CDO)
Expand Your Horizons with Career Development Organization CDO
Career Steps: Human Resources President, Human Resources Consultant and Free Lancer Instructor (Career Development Organization (CDO), Human Resource at EFG-Hermes, and Personnel & Administration Senior Supervisor Commercial International Investment Company (CIIC) affiliate co. of CIB, Head of import & export at Tan Medical Co.
Business Background: Maha Mahgoub, is the owner - HR President & Free
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From XTrack Egypt
Change Management 'Visionary Executives'
This is a powerful accelerated learning program to assisst senior sales managers, Marketing managers, Financial managers and HR managersin their quest to improve organizational performance even during turbulent times.
This hands-on workshop is designed and created in response to the economic downturn.
It give companies that are doing well tools to scan the horizon, spot emerging
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This is a powerful accelerated learning program to assisst senior sales managers, Marketing managers, Financial managers and HR managersin their quest to improve organizational performance even during turbulent times.
This hands-on workshop is designed and created in response to the economic downturn.
It give companies that are doing well tools to scan the horizon, spot emerging
more...
From Developers for Training and Consultancy
Financial Risk Manager FRM
Developers for Training and Consultancy www. developers-egypt. com is proud to announce the second run of the Financial Risk Manager-FRM, accredited by Global Association of Risk Professionals (GARP), UK.
The international professional certificate FRM, emphasizes the body of knowledge required of a professional risk manager to cope with current and future risk management challenges.
FRM
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Developers for Training and Consultancy www. developers-egypt. com is proud to announce the second run of the Financial Risk Manager-FRM, accredited by Global Association of Risk Professionals (GARP), UK.
The international professional certificate FRM, emphasizes the body of knowledge required of a professional risk manager to cope with current and future risk management challenges.
FRM
more...
From Tamayoz Training
Delegation Management Process
This course is designed for medium managerial and top management level staff, to be aware with delegation role & how to delegate, to who and when and how to monitor & evaluate the performance
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