Instructor Led Topic 2c Training Classes
From Advanced Concepts
Macromedia Flash MX
...aster Graphics
Topic 2B: Basic Drawing and Painting Tools
Topic 2C: Creating Custom Colors, Gradients, and Line Styles
Lesson 3: Manipulating Objects
Topic 3A: Selecting Objects
Topic 3B: Object Interaction
Topic 3C: Transforming and Grouping Objects
Topic 3D: Bitmap Images
Lesson 4: Working with Text
Topic 4A: Text Blocks
Topic 4B: Converting Text into Shapes
Lesson 5: Multiple Layers in a
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MS FrontPage
...: Inserting a Table
Topic 2B: Editing a Table's Structure
Topic 2C: Formatting a Table
Topic 2D: Converting a Text File into a Table
Topic 2E: Splitting a Table
Lesson 3: Connecting Pages
Topic 3A: Adding Hyperlinks to Pages
Topic 3B: Creating a Shared Border
Topic 3C: Adding Pages to a Web's Navigation Structure
Topic 3D: Inserting a Custom Link Bar Web Component
Topic 3E: Removing a Page
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Linux +
... and Using the Linux System
Topic 2B: Entering Commands
Topic 2C: Getting Help
Topic 2D: Obtaining Information About Your System
Topic 2E: Logging In and Using Remote Linux Systems
Lesson 3: Starting and Stopping Linux
Topic 3A: Shutting Down a Linux System
Topic 3B: Booting a Linux System
Topic 3C: Other Boot Methods
Lesson 4: User Accounts
Topic 4A: Creating Additional User Accounts
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Security +
...ase Operating Systems
Topic 2B: Harden Directory Services
Topic 2C: Harden DHCP Servers
Topic 2D: Harden Network File and Print Servers
Topic 2E: Harden Application Servers
Lesson 3: Harden Internetwork Devices and Services
Topic 3A: Harden Internetwork Connection Devices
Topic 3B: Harden DNS and BIND Servers
Topic 3C: Harden Web Servers
Topic 3D: Harden FTP Servers
Topic 3E: Harden NNTP
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customer services
...ion
Topic 2B: Identify and Help Meet the Customer s Needs
Topic 2C: Create a Positive Last Impression
Lesson 3: Handling Complaints
Topic 3A: Make it Easy for Customers to Complain
Topic 3B: Resolve the Problem
Topic 3C: Cope with Upset and Difficult Customers
Lesson 4: Delivering Excellent Customer Service on the Telephone
Topic 4A: Answer the Telephone
Topic 4B: Project a Positive Image Using
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Project Management
...Initial Project Plan
Topic 2B: Create a Scope Statement
Topic 2C: Develop a Work Breakdown Structure (WBS)
Lesson 3: Developing Project Schedules, Cost Estimates, and Budgets
Topic 3A: Create an Activity List
Topic 3B: Create a Project Network Diagram
Topic 3C: Acquire Activity Duration Estimates
Topic 3D: Identify the Critical Path
Topic 3E: Develop a Project Schedule
Topic 3F:
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From Last Minute Training
Adobe InDesign Introduction

...Create a New Document
Topic 2B: Alter a Document's Layout
Topic 2C: Create the Structure of a Document
Topic 2D: Develop Master Pages
Topic 2E: Manage Text and Graphic Placement
Topic 2F: Develop Layers
Lesson 3: Managing Text
Topic 3A: Add Text
Topic 3B: Edit Text
Topic 3C: Spell Check Text
Topic 3D: Thread Text
Topic 3E: Change Text Threads
Topic 3F: Format Characters
Topic 3G: Format
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From Boston University Corporate Education Center
PowerPoint 2003 Level II
...ation Charts
Topic 2B: Update an Organization Chart
Topic 2C: Applying a Chart Layout
Topic 2D: Create a Diagram
Topic 2E: Draw a Flowchart
Lesson 3: Adding Special Effects
Topic 3A: Add Sound and Movies
Topic 3B: Add Animation
Topic 3C: Emphasize Objects
Topic 3D: Set a Motion Path
Topic 3E: Set the Order of Effects
Lesson 4: Creating Web Presentations
Topic 4A:
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Word 2003 Level I
... Topic 2A: Navigate in a Document Topic 2B: Insert Text Topic 2C: Select Text Topic 2D: Create an AutoText Entry Topic 2E: Move and Copy Text Topic 2F: Delete Blocks of Text Topic 2G: Undo Changes Topic 2H: Find and Replace Text
Lesson 3: Formatting Text
Topic 3A: Change Font and Size Topic 3B: Apply Font Styles and Effects Topic 3C: Change Text Color Topic 3D: Highlight Text
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Word 2003 Level II
...ic 2A: Sort a Table
Topic 2B: Modify Table Structure
Topic 2C: Merge or Split Cells
Topic 2D: Position Text in a Table Cell
Topic 2E: Apply Borders and Shading
Topic 2F: Perform Calculations in a Table
Topic 2G: Create a Chart from a Word Table
Topic 2H: Modify a Chart
Lesson 3: Customizing Formatting
Topic 3A: Modify Character Spacing
Topic 3B: Add Text Effects
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Word 2003 Level III
...ormation
Topic 2B: Create a New Version of a Document
Topic 2C: Delete Old Versions
Topic 2D: Send a Document for Review
Topic 2E: Use Comments
Topic 2F: Compare Document Changes
Topic 2G: Merge Document Changes
Topic 2H: Review a Document
Lesson 3: Adding Reference Marks and Notes
Topic 3A: Insert Bookmarks
Topic 3B: Insert Footnotes and Endnotes
Topic 3C: Add Captions
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Access 2003 Level I
...Examine an Access Form Topic 2B: Add and Delete Records Topic 2C: Sort Records Topic 2D: Display Record Sets Topic 2E: Update Records Topic 2F: Run a Report
Lesson 3: Establishing Table Relationships
Topic 3A: Identify Table Relationships Topic 3B: Identify Primary and Foreign Keys in the Relationships Window Topic 3C: Working with Subdatasheets
Lesson 4: Querying the Database
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Access 2003 Level II
...New Database
Topic 2B: Create a Table Using a Wizard
Topic 2C: Create Tables in Design View
Topic 2D: Create Relationships between Tables
Lesson 3: Controlling Data Entry
Topic 3A: Restrict Data Entry with Field Properties
Topic 3B: Create an Input Mask
Topic 3C: Create a Lookup Field
Lesson 4: Finding and Joining Data
Topic 4A: Find Data with Filters
Topic 4B:
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Access 2003 Level III
...2B: Group and Summarize Records Using the Criteria Field Topic 2C: Summarize Data with a Crosstab Query Topic 2D: Create a PivotTable and a PivotChart Topic 2E: Display a Graphical Summary on a Form
Lesson 3: Simplifying Tasks with Macros
Topic 3A: Create a Macro Topic 3B: Attach a Macro to a Command Button Topic 3C: Restrict Records Using a Where Condition
Lesson 4: Adding Interaction
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Excel 2003 Level I
...ween Cells
Topic 2B: Fill Cells with Series of Data
Topic 2C: Edit Cell Data
Topic 2D: Insert and Delete Cells, Columns, and Rows
Topic 2E: Find, Replace, and Go To Cell Data
Topic 2F: Spell Check a Worksheet
Lesson 3: Performing Calculations
Topic 3A: Create Basic Formulas
Topic 3B: Calculate with Functions
Topic 3C: Copy Formulas and Functions
Topic 3D: Create an
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Excel 2003 Level II
...Topic 2A: Create a Chart
Topic 2B: Format Chart Items
Topic 2C: Change the Chart Type
Topic 2D: Create a Diagram
Lesson 3: Working with Graphic Objects
Topic 3A: Insert Graphics
Topic 3B: Create AutoShapes
Topic 3C: Format Graphic Objects
Topic 3D: Change the Order of Graphic Objects
Topic 3E: Group Graphic Objects
Topic 3F: Move, Copy, and Resize Graphic Objects
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PowerPoint 2003 Level 1
... a New Presentation
Topic 2B: Change Background Color
Topic 2C: Add Slides to a Presentation
Topic 2D: Enter Text
Topic 2E: Create a Presentation from a Microsoft Word Outline
Lesson 3: Formatting Text Slides
Topic 3A: Apply Character Formats
Topic 3B: Align Text
Topic 3C: Change Line Spacing
Topic 3D: Change Indents
Lesson 4: Adding Tables to a Presentation
Topic 4A:
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