Instructor Led Topics Training Classes in Canada

Customers Forever Whether your goal is to improve customer retention, create value and build customer loyalty or enhance the delivery of service to your customers, this program is for you. This popular and highly effective one or two-day on-site program is designed specifically for all front-line and support employees. It presents a framework for improving service at the point of contact with the customer. This  more...

Customer-Focused Leadership This highly effective and interactive 2-day on-site program provides you with proven fundamentals for developing and improving service quality. Rather than rote, mindless steps for creating customer satisfaction, this program provides a way of thinking, a mind-set that can empower people to go beyond satisfaction. If you are serious about making Customer Focus and Service Quality a competitive  more...

Teamwork Training: Team Orientation and Shared Visioning Session ...f a team meeting where the attendees workshop through the topics on the agenda. It is highly interactive and engages them from the outset through aligning the objectives of the session to their individual roles and responsibilities. When is this session most appropriate? - Great when the organization has recently clarified its overall vision, it helps the team understand their role,  more...

Excel 2003 Advanced (1 Day) ...rd level in the series, Excel 2003 Advanced builds on the topics learnt from Introduction and Intermediate and expands upon them. In addition to the expanded topics, there will also be new topics inside this class. The topics in this class will include: Streamlining with macros, Advanced formula creation, Customizing the work area, and much much more. Included will all courses are course  more...

CATIA V5 - V5 Admin and V4 Integration5 days V5 Administration (ADM) - At the end of this course, administrators will know how to install, customize and maintain CATIA V5. They will study many issues about CATIA infrastructure, administration and data management. V4 Integration (V4I) - At the end of this course, participants will be able to: * Use CATIA V4 data in CATIA V5 * Transfer a CATIA V4 solid into a CATIA V5  more...

Intensive Customer Service Certification Training This interactive workshop is fun, relaxing, enjoyable, and easily applicable solutions for service excellence that are proven to work in today's toughest customer service arena - the real world. The program addresses topics that include understanding customer expectations, profiling difficult customer situations, dealing with customer objections, a model for effective complaint resolution and how  more...

Excel 2003 Intermediate This course, Microsoft Excel 2003 intermediate level, builds on the introductory level course that we offer in our school. Topics will include: working with multiple sheets, more excel fundamentals, charting, database features, and much more. We also offer telephone support following the conclusion of the class.  more...

BusinessVision - Level 2 BusinessVision provides business management and accounting solutions for small and mid-sized companies and offers sophisticated tools, previously only available to large corporations. Level 2 Topics Include: * Inventory control * Bill of material * Order entry * Sales analysis * Purchase orders * Purchase analysis  more...

InDesign CS3 Level 1 2 Days This course focuses on Adobe InDesign CS3 introduction training. It will run for two full days; from 9: 00 until 4: 30, amd be taught instructor-led, in a classroom style with hands-on activities. Some of the topics in the course will include: creating a document; managing pages; text; graphics; character formatting; paragraph formatting; styles; and much, much more. Participants who  more...

CATIA V5 -DMU 5 days ...ning focuses on Digital Mock-up (DMU). Some of the course topics will include: Digital Mock Up Basics (DMB); Digital Mock Up Navigator (DMN); Digital Mock Up Optimizer (DMO); Digital Mock Space Analysis (SPA); among other things; and much, much more. We offer small class sizes, full manuals, one workstation per student, customized courses, and up-to-date technology. Participants receive a  more...

Microsoft Outlook 2003 Level 2 (1 Day) Users must have comfortable prerequisite knowledge in order to take this course. The topics that will be covered for this course will include: * Use the Calendar and schedule an appointment * Creating, Change, and Arrange a Task * Use a Journal * Use Advanced e-mail feature * And Much More Also, users who complete this course will get to keep their course manuals as  more...

ACCESS 2003 Advanced This course is the most advanced course in the series. It is therefore recommended that you have taken the Intermediate course in order to proceed. The course topics will include: using the Switchboard, macros, relationships, database utilities, and more. Following the end of the course, participants will receive telephone support, a courseware and certificate of completion.  more...

Project 2003 Intermediate 2 Days This course continues from the previous level and demonstrates some of the advanced functions you can use with projects. Topics include: web functions and sharing data, multi-project management, cost management and tracking results, and resource and task management.  more...

Quickbooks 2008 Training - Advanced Level ...2008 Advanced training will help you learn more about the topics that matter to your growing business. Work faster, smarter and more efficiently in QuickBooks - with innovative tips, tricks and techniques for maximizing your productivity. Complete advanced reporting and integrate reports with Excel Reduce repeat entries by using memorized transactions Manage all phases of inventory - from  more...

Quickbooks - Level 2 ...ooks as well as advanced setup procedures. Level 2 Topics Include: * Inventory control and managing stock quantities and prices * Setup of payroll employees and performing payroll functions * Creating reports and graphs * Setup of the project module and entering project transactions * Setting up network configuration, users and security *  more...

Excel 2007 Intermediate Level 2 1 Day This course examines features of Microsoft Excel which assist in working with larger spreadsheets, as well as creating graphs and using drawing tools. Participants receive with this course: * courseware (notes on all topics covered, along with exercises used during course). * a certificate of completion This course is classroom style instruction: Instructor-led, hands-on training.  more...

Excel 2003 Advanced 1 Day This course looks at some of the Advanced features in Excel. Topics covered will speed up repetitive actions, and further customize Excel. Prerequisites are: * Solid understanding of all Excel Introduction and Intermediate Level I topics. Knowledge of Excel Intermediate Level II topics is recommended. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Excel - Functions This course looks at a variety of functions within Excel. Focus on the IF and Vlookup functions. Other functions covered are: text, statistical, mathematical, logical, financial and information. You should have an understanding of of Excel Intermediate topics with solid understanding of formulas before taking this course.  more...

Sage Accpac for Windows Canadian Payroll The Payroll module is the key to employee relations, benefits, special payroll situations, and government reporting. This course is designed for payroll clerks and human resources personnel alike. Topics Include: * Entering employee records and detailed information * Tracking benefit and RRSP payments * Creating reporting classes for grouping employees,  more...

Access 2007 Upgrade 1 Day ...f you want to get back to developing where you left off. Topics include: new, improved user interface, templates, enhanced sorting and filtering, layout view, stacked and tabular layouts, automatic calendar, rich text in memo fields, enhanced quick create, improved datasheet view, total row in datasheets, field templates, split forms, multivalued fields, attachment data type, background color,  more...

Sage Accpac for Windows Purchase Orders This course emphasizes how the Purchase Orders module automates the processes of issuing and managing purchasing and receiving inventory items. Topics Include: * Entering purchase orders * Entering details on order items and using multiple vendors * Combining purchase orders from multiple requisitions * Creating recurring orders and stock reorder  more...

Sage Accpac for Windows Order Entry Order Entry makes customer orders, invoicing, and tracking an easy task. This course deals with entering orders and processing them, and tracking vital sales information. Topics Include: * Entering orders and adding customers during order entry * Adding salespersons and assigning salesEditing and invoicing partially shipped orders * Printing and customizing  more...

Simply Accounting - Level 2 ...ting as well as advanced setup procedures. Level 2 Topics Include: * Inventory control and managing stock quantities and prices * Setup of payroll employees and performing payroll functions * Creating reports and graphs * Setup of the project module and entering project transactions * Setting up network configuration, users and security *  more...

Excel 2007 Introduction (1 Day) This course introduces participants to the Microsoft Excel program. The objective is to make the student comfortable with spreadsheet concepts like columns, rows, cells, sheets, and creating formulas. At the end of the course, students can begin creating their own spreadsheets and be comfortable enough to pursue the more sophisticated topics covered in the Intermediate and Advanced courses.  more...

Sage Accpac for Windows Inventory Control In this course you will learn how to use this module to keep track of stock levels, inventory receipts, shipments, returns and adjustments. Topics Include: * Entering and tracking inventory items for any number of locations * Configuring units of measure * Costing items * Setting prices * Printing and customizing reports * Sales history  more...

Sage Accpac for Windows Accounts Receivable This module allows you to stay on top of customer service by maintaining an efficient record of client transactions and information. This course guides you through all of the main functions in this module. Topics Include: * Entering customer records and National Account records * Maintaining ship-to locations * Batch processing * Printing and customizing  more...

Word 2007 Upgrade In Word version 2007 you will see many enhancements and differences. This course will take you through the commonly used features in Word to see what has been changed and added. Topics include: preformatted elements, high-impact graphics, improved spell checker, share documents, compare documents, digital signature, convert to PDF or XPS, reduced file sizes and improved corruption recovery, the  more...

Excel 2003 Introduction 1 Day This course introduces participants to the Microsoft Excel program. The objective is to make the student comfortable with spreadsheet concepts like columns, rows, cells, sheets, and creating formulas. At the end of the course, students can begin creating their own spreadsheets and be comfortable enough to pursue the more sophisticated topics covered in the Intermediate and Advanced courses.  more...

BusinessVision - Level 3 BusinessVision provides business management and accounting solutions for small and mid-sized companies and offers sophisticated tools, previously only available to large corporations. Level 3 Topics Include: * Job Costing * Payroll * Import * Export * Point-of-sale  more...

Simply Accounting - Level 1 Simply Accounting provides an entry-level, fully integrated graphical accounting system for small enterprises. In this beginner's course, you will learn how to set up the system and define company options. Level 1 Topics Include: * Overview of Simply Accounting * Company setup * Navigating through the program and accessing help * General ledger chart of  more...

Sage Accpac for Windows GL Financial Report Designer The Financial Statement Designer that is part of the General Ledger module is a powerful report writing tool that integrates directly with Microsoft Excel. This course provides an in-depth overview of report designer commands and their functionality within Excel. Topics Include: * FR commands and functions * Using the FR menu in Excel * Specification layouts and  more...

Sage Accpac for Windows Crystal Reports - Level 1 ... how to design custom reports and queries. Level 1 Topics Include: * Configuring the program for a stand alone or a network * Navigating around the Info desktop * Using toolbars, folder trees, and shortcuts * Working with folders and setting properties * Using the scheduling features * Report creation and design using the Info Report  more...

Sage Accpac for Windows Accounts Payable Accounts Payable features allow you to streamline the cash flow process and help you save money. In this course you will learn how to automatically process payments and keep vital vendor information. Topics Include: * Entering invoices and cash invoices * Entering vendor records and information * Cash disbursements * Full cheque reconciliation * Printing and customizing  more...

General Ledger The foundation for any accounting systems, this General Ledger module provides a robust feature set designed to meet the most demanding budgets and processing needs, supplying you with an accurate account of fiscal activities. Topics Include: * Creating account codes and alphanumeric codes * Transaction entry * Subledger batch editing * Batch processing and  more...

System Manager - Report Writer ...mon Services, and setup up Administrative Services Topics Include: * Creating and activating new company databases * Navigating around the Sage Accpac for Windows program * Using the SmartFinder * Activating other installed modules * Activating the Common Services and Administrative Services * Setting up Bank Services and Tax Services  more...

Project 2003 - Level 1 This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage those project plans. Welcome to Microsoft Project 2003: Level 1. This course is the first in a series of two courses designed for individuals who will use Microsoft Office Project Professional 2003 as a tool to  more...

Excel 2007 Advanced 1 Day This course looks at some of the Advanced features in Excel. Topics covered will speed up repetitive actions, and further customize Excel. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Contact Center Manager Certification Training * Learn and practice new concepts and techniques for dealing with people, tools, and operations more effectively in a management and leadership capacity. * Broaden your understanding of the unique challenges of managing a contact centre most effectively in a customer service environment and learn new ways to bring about change despite resistance. * Acquire access to unique tools and  more...

CATIA V5 Week B Analysis ...topics such as: Generative Part Structural Analysis Fundamentals (GPF); Generative Part Structural Analysis Expert (GPE); Generative Assembly Structural Analysis (GAS); FEM Surface (FMS); FEM Solid (FMD); Realistic Shape Optimizer (RSO); and much more. We offer small class sizes, full manuals, one workstation per student, customized courses, and up-to-date technology. Participants receive a  more...

Microsoft Excel 2003 - level 3 This courseware is a continuation of the Microsoft Excel level 2, in which students gained more knowledge as a proficient user of Excel. You will begin with a review of these intermediate subject areas and then move to more advanced topics with Excel. In this session you will: * Create data maps * Create and use a database * Create and use Pivot Tables * Create and run  more...

MS Access Level 1 Training Seminar This course will provide you with the skills necessary to begin using Access. Topics include designing and creating databases, tables, queries, forms and reports. Day 2 focuses intermediate Access skills, including table relationships, referential integrity, how to integrate data with other applications, modify table design to control data entry, find data, filters, queries, customize forms and  more...

Keyboarding Skills (1 Day) This course is designed for hunt and peck computer uses who would like to improve their typing skills. Topics include: the keys, shift, capitalization, punctuation, numbers, the number keypad, speed and accuracy, and speed drills. This course is classroom style instruction: Instructor-led, hands-on training.  more...

CATIA V5 Reverse Eng Feature recognition5 Days ...n, shape&photo studio aspects of the program. Some of the topics includes: Real Time Rendering (RTR); Photo Studio (PHS); Photo Studio Optimizer (PSO); Quick Surface Reconstruction (QSR); Digitized shape Editor (DSE); among other things, and more. We offer small class sizes, full manuals, one workstation per student, customized courses, and up-to-date technology. Participant receive a  more...

CATIA V5 - Week B - Analysis 5 Days ...topics such as: Generative Part Structural Analysis Fundamentals (GPF); Generative Part Structural Analysis Expert (GPE); Generative Assembly Structural Analysis (GAS); FEM Surface (FMS); FEM Solid (FMD); Realistic Shape Optimizer (RSO); and much more. We offer small class sizes, full manuals, one workstation per student, customized courses, and up-to-date technology. Participants receive a  more...

Introduction to Computers (1 Day) ... is designed for people who have no computer experience. Topics include: the keyboard, computer components (hard drive, memory, monitors, cpu, etc.) an operating system (Windows), overview of the Internet (how to perform searches and navigate web sites), creating a hotmail account and sending email messages, and finally a brief discussion and look at application programs, such as Excel and  more...

The Sole Practitioner as a Thriving Enterprise This 3-hour workshop is designed for professionals who have chosen to practice as a sole practitioner and who recognize the need for support. Topics covered include: * Focusing on what you do best * Establishing effective systems and procedures * Maximizing valuable billable hours and avoid wasting time on administrative chores * Building an effective support network * How to recognize when you  more...

Microsoft Sharepoint Services 2003 Level 3 ...topics from the second level course and builds upon it so that additional training on Sharepoint 2003 is possible. In this course, the topics covered will include: Configuring Windows SharePoint Services; Administering SharePoint; Managing site access; Troubleshooting Windows SharePoint services; Uninstalling and installing Windows SharePoint services; and much more. By the end of this course,  more...

Crystal Reports Introduction-2 Days ...topics such as: Creating a List Report; Displaying Data in a Report; Grouping Report Data; Building Formulas; Formatting Reports; Enhancing Reports; Creating and Modifying Pie Charts; and Distributing Data. This course will run for two days, from 9:00 am to 4:00 pm. Training manuals are included in the pricing, as well as a Certificate of Completion from CBiT. Along with the price, we offer  more...

Crystal Reports 11 Level 1 - English ...topics such as: Creating a List Report; Displaying Data in a Report; Grouping Report Data; Building Formulas; Formatting Reports; Enhancing Reports; Creating and Modifying Pie Charts; and Distributing Data. This course will run for two days, from 9:00 am to 4:00 pm. Training manuals are included in the pricing, as well as a Certificate of Completion from CBiT. Along with the price, we offer  more...

Microsoft Sharepoint Services 2003 Level 2 ...topics from the first level course and builds upon it so that additional training on Sharepoint 2003 is possible. In this course, the topics covered will include: workspaces; customizing sites; web parts; managing web pages by using frontpage; integrating sharepoint and microsoft office 2003; and much more. By the end of this course, you will be able to keep the course materials that are used  more...

Project 2003 Intermediate ...you may find yourself in need of additional training. The topics covered in this course will include: advanced file tasks; using My Computer within Project, saving files, using templates, viewing your files; using resources, resource basic, advanced project tasks; variances, creating reports, and much, much more. This course will run for a full day, from 9:00 am until 4:00 pm, wherein breakfast  more...

Blackberry End-User Training (1 Day) During this course you will learn how to maximize your efficiency as a BlackBerry end-user. Topics include: time-saving short-cuts for phone, email messages, calendar, and general tips, customizing settings, backing up data, synchronizing with Microsoft Outlook, saving keystrokes with AutoText, using BlackBerry Messenger to PIN other users, using the MemoPad, working with Maps, setting and using  more...

Marketing 101 To build a successful practice you need to have a plan for reaching out to prospective clients. This workshop will explain the basics of how to create and implement an effective marketing plan. Topics include: * Setting marketing goals * Conducting market research * Selecting target markets * Defining your key messages * Establishing a marketing budget * Choosing tactics  more...

Microsoft Project Advanced This course is designed to cover more advanced features of MS Project for users that have already been working and have a good working idea of Project. Among the topics that will be looked at for this course, Using advanced views, Formatting the Gantt chart, Customizing how Project looks, and Setting Project options will be some of them. With completion of the course, participants will be able to  more...

Microsoft Sharepoint Services 2003 Level 1 ...software and require training for it. In this course, the topics discussed will be: getting started; using the Sharepoint team Web site; site access; managing lists; libraries; discussions and surveys; working with views; and much more. It is recommended that you have basic knowledge of Microsoft Word 2003 and how to use an Internet browser before taking this course. A certificate of  more...

Project 2003 Foundation This course focuses on teaching the basics of Microsoft Project 2003. With this course, you will be to use the software and create your own project. It will also create a pathway for further training should you require it. Some of the topics include: how to get help in project; creating a project; creating tasks; scheduling a project; creating the project calendar; printing and viewing a project;  more...

8036 Designing Platform Collaborative Applications With Microsoft Sharepoint 2003 ...ns with Microsoft Sharepoint 2003. This course focuses on topics such as: Sharepoint features; services architecture; coding in Sharepoint; deploying products and technologies; securing Sharepoint Portal Server 2003; managing permissions; content and integration; planning single server deployments; areas and navigation; and much more. This course also provides a Certificate of completion, as  more...

Increase Your Odds of Hiring Right Topics include: * Articulating the role/position so you get the right fit * Creating an advertisement * Interviewing correctly * Selecting the final candidate * Setting-up the employment deal with the hire letter * Establishing and managing a successful probationary period * Continuing Education Accreditation: CMA, OAA  more...

Blackberry End-User Training (1 Day) During this course you will learn how to maximize your efficiency as a BlackBerry end-user. Topics include: time-saving short-cuts for phone, email messages, calendar, and general tips, customizing settings, backing up data, synchronizing with Microsoft Outlook, saving keystrokes with AutoText, using BlackBerry Messenger to PIN other users, using the MemoPad, working with Maps, setting and using  more...

Photoshop Introduction - Advanced This course provides the participant a in depth 2 day delivery covering topics delivered in Photoshop Introduction and Advanced.  more...

Microsoft Powerpoint 2007 Level 1 Introduction in English ...rating System is recommended. In this two-day course, the topics that will be covered will include: Exploring the MS Powerpoint Interface; Creating a MS Powerpoint Presentation; Creating Text Slides; Editing Text Slides; Exploring Other Layouts; Formatting; Working with Drawing Objects; Understanding Masters; Using Views; Animating Presentations; Presenting a Show; Printing a Presentation; and  more...

Microsoft Word 2007 Level 1 - Introduction ...rating System is recommended. In this two-day course, the topics that will be covered will include: Getting Started; Exploring the New Word Interface; Customizing Word 2007; Opening and Saving Documents; Editing a Document; Formatting Text; Formatting Paragraphs; Formatting Documents; Working with Lists; Using with Headers and Footers; Inserting Breaks; Creating Tables; Creating Columns;  more...

Crystal Reports Level 2 - English ...n the knowledge gained from Level 1 and create additional topics that will be studied in detail for the next level. In this course, the topics that will be studied will include: Creating Running Totals; Building Cross-tabs in Your Report; Adding Subreports; Improving Report Processing Speed; Building Dictionaries; Charting Data; and Reporting On Excel Data. Participants who complete this course  more...

Microsoft Excel 2007 Level 2 Functions and Analysis - English ...sites when we start the course, and then proceed to teach topics such as Reviewing Formulas; Understanding Functions; Financial Functions; Logical Functions; Lookup Functions; Date Functions; Statistical Functions; What-if Analysis; and Auditing Formulas. Also, an opportunity will be provided to all participants to use the lab to practicie the topics learned through this course. Participants  more...

Microsoft Excel 2007 Level 1- Introduction 2 Days ...1 Introduction. In this course, participants will look at topics such as Exploring the Excel Interface; Editing Worksheets; Data Entry; Creating Formulas; Advanced Formatting; Moving Data; Working with Charts; Printing and Viewing the Spreadsheet; and Getting Help. There will also be an opportunity for Lab time, where participants can practice all that they hae learned. There are no  more...

PR 101 ...undertake a PR campaign or increase their media coverage. Topics include: * What is PR? * The difference between PR and advertising * The 5 Ws of Journalism * What is considered newsworthy? What makes a good story? * What should go in a media kit * Working with the media * How to position yourself as an expert source/spokesperson * Dealing with thorough  more...

Publisher Introduction 2 Days Topics include: document wizards, adding and importing text, formatting text, importing and placing graphics, working in columns, using designs, creating tables, drawing tools, guides & rulers, page types and page formatting.  more...

Quickbooks 2008 Training - Advanced Level QuickBooks 2008 Advanced training will help you learn more about the topics that matter to your growing business. Work faster, smarter and more efficiently in QuickBooks - with innovative tips, tricks and techniques for maximizing your productivity.  more...

Plsql Programming for Oracle Professionals ...or Oracle. In this instructor-led course, we will explore topics such as: * The Oracle Development Environment * Creating the Database * Creating Tables * Structured Query Language Basics * Advanced Structure Query Language * PL/SQL Language Fundamentals * Working With Records * Working With Collections * Exception Handling * Procedures, Functions and  more...

Business Writing That Works 2 Days ...es writing skills. In this course, students will focus on topics such as: * Why Write * The Four C's * Making Words Agree * Active and Passive Voice * Setencnes and Sentence Types * Courtesy in Writing * Practicial Language * Inclusive Language * Sentence Construction * Punctuation * Writing Business Letters * Reports * Spelling and  more...

Project 2003 -- Level 1 Welcome to Microsoft Project 2003: Level 1. This course is the first in a series of two courses designed for individuals who will use Microsoft Office Project Professional 2003 as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments.  more...

Facilitation Skills for IT Professionals 2 Days Topics * Role & responsibilities of facilitator * Required skills & behavioral criteria * Preparation & planning required to facilitate * Group dynamics * Facilitator toolkit group process techniques and tools used to: * Workshops & exercises to illustrate various techniques  more...

Using Adobe Acrobat Connect Professional 6 - 2 Days ...dobe Acrobat Connect Professional meeting, and will cover topics including scheduling meetings; displaying content in meetings; using audio and video during meetings; customizing the meeting room; interacting with participants; recording meetings; and creating and managing Adobe Connect Events. In addition to teaching methodology, the course focuses strongly on best practices for hosting  more...

Dreamweaver Intermediate (2 Days) Location: Toronto Date: 2008-05-29 List Price: $825 Offered Price: $660.00 Seats Available: 2 This course looks at more advanced Dreamweaver topics, as well as creating and managing data-driven Web sites. This course is classroom style instruction: Instructor-led, hands-on training. For more information please call 1-877-313-8881 or copy this link into your browser:  more...

Microsoft Access 2003 - Level 3 - English ...o Microsoft Access 2003. In this course, we will focus on topics such as: Charts; Subforms, Subreports; Form techniques; ActiveX Controls; Indexes; Databases; Macros; Switchboards; Toolbars; Importing to other Office Suite applications such as Excel and Word; and much more. This course will run for one day, from 9:00 am to 4:00 pm, bilingual instructor-led, in which a training manual as well as  more...

Excel 2003 Advanced (1 Day) Location: City of Mississauga Date: 2008-05-28 List Price: $275 Offered Price: $220.00 Seats Available: 2 This course looks at some of the Advanced features in Excel. Topics covered will speed up repetitive actions, and further customize Excel. This course is classroom style instruction: Instructor-led, hands-on training. For more information please call 1-877-313-8881 or copy this link into  more...

MS Window Server 2003 Active Directory Infrastructure (5 Days) ...will run from 9:00 am to 4:30 pm, for 5 days. Some of the topics will include: Introduction to Active Directory Infrastructure; Implementing an Active Directory Forest and Domain Structure; Implementing an Organizational Unit Structure; and much more... For more information please call 1-877-313-8881 or copy this link into your browser:  more...

Excel Macros & VBA Level 3 (3 Days) Location: Toronto Date: 2008-05-26 List Price: $825 Offered Price: $660.00 Seats Available: 2 This course builds on the topics covered in the second Macros course, and covers further techniques and examples for programming Excel with VBA. This course is classroom style instruction: Instructor-led, hands-on training. For more information please call 1-877-313-8881 or copy this link into your  more...

Dealing with Difficult Clients ...te referrals from satisfied clients. Some examples of the topics covered include: * Setting service boundaries and managing expectations * Establishing clear communication with clients to avoid misunderstandings * Guiding staff to effective client management without risking the business or isolating the client * The indecisive client: save time and money by guiding a client who  more...

Planning for Succession ...or building value into their professional services firm. Topics include: * What will the market look like when you retire? * Assessing the value of your practice: assets and goodwill * Creating new value by expansion and/or diversification * Debt payment and benefits of diversifying investments * What's involved in selling a practice * Selling to a partner or an associate * Development of a  more...

Blackberry End-User Training (1 Day) ...how to maximize your efficiency as a BlackBerry end-user. Topics include: time-saving short-cuts for phone, email messages, calendar, and general tips, customizing settings, backing up data, synchronizing with Microsoft Outlook, saving keystrokes with AutoText, using BlackBerry Messenger to PIN other users, using the MemoPad, working with Maps, setting and using Profiles, and using the Search  more...

Keyboarding Skills (1 Day) Location: Town of Newmarket Date: 2008-04-28 List Price: $275 Offered Price: $220.00 Seats Available: 2 This course is designed for hunt and peck computer uses who would like to improve their typing skills. Topics include: the keys, shift, capitalization, punctuation, numbers, the number keypad, speed and accuracy, and speed drills. This course is classroom style instruction: Instructor-led,  more...

MS Access Training - Level 2 ...Offered Price: $195.00 Seats Available: 2 In this course topics include, advanced query techniques, creating efficient forms and reports, macros and Internet related features. At this level, instructors may vary the course content to some extent to accommodate the needs of attendees, exploring or reviewing other functions in greater depth. For more information please call 1-877-313-8881 or  more...

Microsoft Outlook -- Advanced Level Course Location: Toronto Date: 2008-04-28 List Price: $210 Offered Price: $168.00 Seats Available: 2 In this advanced course for Microsoft Outlook, we will cover topics including: customizing outlook; messages; the inbox; folders; templates and forms; integration; public, shared, and offline folders; and more. For more information please call 1-877-313-8881 or copy this link into your browser:  more...

Microsoft PowerPoint - Advanced Level ... level courses. In this course, we will focus on advanced topics including: working with masters, using design templates; inserting sounds and videos, changing multimedia settings; using presentation tools, inserting files; and more. A certificate of completion will be provided to participants who complete this course. For more information please call 1-877-313-8881 or copy this link into  more...

Microsoft Access Level 1 Training Seminar (2 Days) ...vide you with the skills necessary to begin using Access. Topics include designing and creating databases, tables, queries, forms and reports. Day 2 focuses intermediate Access skills, including table relationships, referential integrity, how to integrate data with other applications, modify table design to control data entry, find data, filters, queries, customize forms and reports, and create  more...

Microsoft Word - Intermediate Level Location: Toronto Date: 2008-04-10 List Price: $210 Offered Price: $168.00 Seats Available: 2 The second level to our Microsoft Word courses, the Intermediate Level offers in-depth training that is already covered in the introductory courses and then introduce more advanced features of the software. Some of the examples of topics that will be covered includes: Working with sections and columns;  more...

Outlook Advanced ... and learn more aspects to this application. Some of the topics that will be covered in this course is: * Customizing Outlook * Customizing messages * The Inbox * Folders * Templates and forms * Integration * Public, shared, and offline folders * Newsgroups and e-mail security * and more... Participants will receive a Certificate of completion at the end  more...

Adobe Acrobat 8.0 Fundamentals - 3 Days Location: Toronto Date: 2008-03-12 List Price: $1195 Offered Price: $956.00 Seats Available: 2 This course provides training on core Acrobat 8 fundamentals as well as selected intermediate and advanced topics required for solid base level proficiency with Acrobat software. This course also provides extensive instruction on the creation of forms with Adobe LiveCycle Designer 8.0.  more...

MS Access Level 1 Training Seminar Location: City of Mississauga Date: 2007-07-16 List Price: $495 Offered Price: $346.00 Seats Available: 2 This course will provide you with the skills necessary to begin using Access. Topics include designing and creating databases, tables, queries, forms and reports. Day 2 focuses intermediate Access skills, including table relationships, referential integrity, how to integrate data with other  more...

Excel Introduction-1 Day Location: Town of Newmarket Date: 2007-07-06 List Price: $275 Offered Price: $175.00 Seats Available: 2 This course introduces participants to the Microsoft Excel program. The objective is to make the student comfortable with spreadsheet concepts like columns, rows, cells, sheets, and creating formulas. At the end of the course, students can begin creating their own spreadsheets and be  more...

Introduction to Computers-1 Day ... is designed for people who have no computer experience. Topics include: the keyboard, computer components (hard drive, memory, monitors, cpu, etc.) an operating system (Windows), overview of the Internet (how to perform searches and navigate web sites), creating a hotmail account and sending email messages, and finally a brief discussion and look at application programs, such as Excel and  more...

Windows Server 2003 Administration-2 Days Location: Toronto Date: 2007-04-23 List Price: $1100 Offered Price: $770.00 Seats Available: 5 This course is designed for people who are required to manage a Windows Server network in addition to their 'regular job'. We look at those topics that are absolutely necessary to manage a network, while omitting the technical areas that non-I.T. people do not need.  more...

MS Access Level 1 Training Seminar Location: City of Mississauga Date: 2007-04-25 List Price: $495 Offered Price: $346.00 Seats Available: 2 This course will provide you with the skills necessary to begin using Access. Topics include designing and creating databases, tables, queries, forms and reports. Day 2 focuses intermediate Access skills, including table relationships, referential integrity, how to integrate data with other  more...

Keyboarding Skills-1 Day Location: Toronto Date: 2007-04-13 List Price: $275 Offered Price: $190.00 Seats Available: 5 This course is designed for hunt and peck computer uses who would like to improve their typing skills. Topics include: the keys, shift, capitalization, punctuation, numbers, the number keypad, speed and accuracy, and speed drills.  more...

Excel Functions-1 Day March 26, 2007 9:00am to 4:00pm This course is designed for Excel users who would like to learn more using the various functions available in Excel. This course is classroom style instruction: Instructor-led, hands-on training. Course Prerequisite: Required: Solid understanding of Excel Introduction and Formulas topics. Recommended: Knowledge of Excel Intermediate Level I topics.  more...

Excel Intermediate Level 2-1 Day March 23, 2007 9:00am to 4:00pm This course examines features of Microsoft Excel which assist in working with larger spreadsheets, as well as creating graphs and using drawing tools. This course is classroom style instruction: Instructor-led, hands-on training Course Prerequisite: Required: Solid understanding of all Excel Introduction topics. Recommended: Knowledge of Excel Intermediate Level I  more...

Introduction to Computers-1 Day ... is designed for people who have no computer experience. Topics include: the keyboard, computer components (hard drive, memory, monitors, cpu, etc.) an operating system (Windows), overview of the Internet (how to perform searches and navigate web sites), creating a hotmail account and sending email messages, and finally a brief discussion and look at application programs, such as Excel and  more...

Keyboarding Skills-1 Day March 21, 2007 9:00am - 4:00pm This course is designed for hunt and peck computer uses who would like to improve their typing skills. Topics include: the keys, shift, capitalization, punctuation, numbers, the number keypad, speed and accuracy, and speed drills. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Word Intermediate Level 2-1 Day March 23, 2007 9:00am - 4:00pm This course demonstrates Word features which can be used to create more sophisticated documents. Many of the topics will help to speed up repetitive tasks, allowing students to become more efficient. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Microsoft Excel: VBA Development March 23rd 9:00 am to 4:00 pm DELIVERY: Instructor led, group paced, classroom delivery learning model with structured hands on activities and assignments. MATERIALS: Participants receive reference materials related to course topics. Follow up support by email or phone, on topics covered, is available to participants for 90 days. PREREQUISITE: Microsoft Excel: Advanced FURTHER LEARNING:  more...

Excel Introduction-1 Day April 3, 2007 9:00am-4:00pm This course introduces participants to the Microsoft Excel program. The objective is to make the student comfortable with spreadsheet concepts like columns, rows, cells, sheets, and creating formulas. At the end of the course, students can begin creating their own spreadsheets and be comfortable enough to pursue the more sophisticated topics covered in the  more...

MS Access - Level 2 April 12, 2007 In this course topics include, advanced query techniques, creating efficient forms and reports, macros and Internet related features. At this level, instructors may vary the course content to some extent to accommodate the needs of attendees, exploring or reviewing other functions in greater depth.  more...

Mediumship Understanding and Development ...f Mediumship understanding and development covering these topics in an interactive presentation and weekly meditation. Continuing weekly meditations aid the development process of the student. With basic knowledge in place, the practice opens the psychic centres for meditation and mediumship. Subjects include: Introduction What is a Psychic? What is a Medium? Awaken the Psychic Centres  more...

Basic Course in Spiritualism ...ern Spiritualism consists of 12 separate but interrelated topics that are essential to the student's gaining a firm grounding in the Religion, Philosophy and Science of Modern Spiritualism. Pictures and other resources are also available and new related content will be added as it becomes available. At the beginning of each section you will find several questions that are designed to make  more...