Online Topics eLearning - Training Resources

Technical Communication, an Introduction for Current Technical Writers, Editors & Designers Get an overview of the whole field of technical communication. Expand your perspective. For current tech writers, editors, and designers. If you have been doing some form of technical writing, editing, or design for a while, but you wonder what the whole profession really involves, this course will expand your perspective, and help you polish your skills. You`ll learn how to articulate the  more...

Teams That Work ...amwork part of the corporate culture is a point of focus. Topics range from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Teams That Work This complete course will teach you  more...

Beginning Webmastering Techniques( with site design/management focus ) ...nical--HTML, DOM, CSS, UI design/layout database issues. Topics Covered : Site design, Performance Tuning, Adding audio, video and simple add-ons and also a broad overview of other Webmastering areas of speciality. Prerequisite: Some programming experience is helpful. Familiarity with networking concepts will also be helpful. Software/Hardware Requirement : A student will need to have access  more...

Excellent English: A Writing Review - Part III: Achieving Clear, Concise Writing ...their own writing to be more clear, concise, and dynamic. Topics include clear reference; using synonyms and transitions; avoiding redundancy and achieving concise, strong sentences; appropriate use of jargon; effective use of invented words; choosing strong verbs, etc. Required Book: The Classic Guide to Better Writing: Step-by-Step Techniques and Exercises to Write Simply, Clearly and  more...

Making Effective Screenshots: Saving Time, Increasing Impact ...ommunication professional you learn a lot about important topics such as writing procedures, organizing content, and editing. But what about screenshots? How can you make sure you obtain good color quality? How do you balance file size against quality? How can you plan capture sessions to avoid doing a lot of rework later? How can you edit screenshots and place them in your manual or help  more...

Flash MX Series This series provides a practical guide for using Macromedia Flash MX to create animations and interactive Web sites. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Flash MX Series This series provides a practical guide for using Macromedia Flash MX to  more...

Essential Spanish ...d of the course a longer exam that will review all of the topics covered by the course. To study the course you will need: An email address - if you don`t have one we can provide instructions on how to obtain one free of charge. Access to the internet - this could be at home, at work or at a library, internet cafe etc. The only technical requirement is that your web browser has the Macromedia  more...

Writers At Work: A Review for Professionals - Part III: Achieving Clear, Concise Writing ...their own writing to be more clear, concise, and dynamic. Topics include clear reference; using synonyms and transitions; avoiding redundancy and achieving concise, strong sentences; appropriate use of jargon; effective use of invented words; choosing strong verbs, etc. Required Book: The Classic Guide to Better Writing: Step-by-Step Techniques and Exercises to Write Simply, Clearly and  more...

Writers At Work: A Review for Professionals - Part IV: Achieving A Professional Style Develop a readable style and design visually appealing documents. This is the last of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part IV of the review will help the  more...

Writing User Guides Designed for people who want to focus on writing effective user (how-to) guides. Designed for people who want to enter the technical writing field, this course focuses on writing effective user (how-to) guides and gives an introduction to the job of a user guide writer. Whether writing for the users of a company?s computer system, for cashiers who need to know how to use a scanner, or for owners  more...

Windows Vista Essentials Windows Vista Essentials offers the tools needed to become a proficient Microsoft Windows Vista user in no time through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn.. Whether the user is a beginner who wants to learn basic operations of the new Windows environment or a seasoned user, learning to access advanced functions and new features, this  more...

Understanding the Learning Process This course will cover the basic theories of learning, particularly the behavioral and cognitive theories, and the more modern theories such as Brain-based learning and Multiple Intelligences. Everyone is involved in the learning process for at least a quarter of his life; some of us much more than that. Understanding the learning theories and how the brain actually functions leads to better  more...

Taking the Grr Out of Grammar Grammar and punctuation rules are tools to help you communicate more clearly. You will enjoy learning and working with practical rules that relate to typical business writing. Taking the ?Grr? Out of Grammar Grammar and punctuation rules are tools to help you communicate more clearly. You will enjoy learning and working with practical rules that relate to typical business writing. Some topics  more...

Six Sigma Black Belt Personal Training Library ...advanced statistical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability  more...

Spanish Language: Electrical Safety (Seguridad con la Electricidad) This course written in Spanish provides an overview of Electrical Safety to Non-qualified personnel. It discusses basics of electricity, safe work practices, lockout/tagout procedures and importance of PPE and housekeeping when working on electrical equipment. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on  more...

Spanish Language: Fall Protection (Protecci n contra las ca das) This course written in Spanish provides an overview of OSHA requirements for Fall Protection. The course explains situations when Fall Protection should be used, correct Fall Protection equipment for a situation, and proper use and inspection of the equipment. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on  more...

Spanish Language: Indoor Cranes (Gr as Para Interiores) ...course provides an overview of safe use of Indoor Cranes. Topics covered are pre-lift preparation and inspection, proper rigging and lifting of load.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Health and Safety - Spanish Language: Indoor Cranes (Gr?as Para  more...

Spanish Language: Office Safety (Seguridad en la Oficina) This course written in Spanish provides an overview of some of the hazards one may encounter in a typical office. Hazards and Risks of Electricity, Office Machinery, Manual Handling and Ergonomics, Chemicals, Environmental factors such as Air and Noise, Housekeeping, Slips, Trips and Falls, Occupational Aggression and Violence, and Fire are discussed.The student will have access to this course for  more...

Spanish Language: Scaffolds (Andamios) ...Topics covered are general Scaffold requirements, components of Scaffold and proper Scaffold inspection prior to use. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Scaffolds (Andamios) This course provides an overview of Scaffolds. Topics  more...

Spanish Language: Temporary Barricades (Acordonamiento temporales) ...ricades, exposure to hazardous situations can be reduced. Topics covered are types of barricades and when to use them, responsibility for barricades and procedure for entry into barricaded areas.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language:  more...

Shipping Infectious Substances (IATA and DOT) This course covers the fundamentals of shipping hazardous materials, with an emphasis on infectious substances. Our 7 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D. The course meets the requirements for training as specified in 49  more...

Quicken 2000 Level 1 ...topics introduced in this course will enable students to utilize Quicken 2000 s automated personal financial planning features. The importance of securing files with passwords and backing up data is stressed. Mastery of the topics introduced in this course will enable students to utilize Quicken 2000?s automated personal financial planning features to create accounts, track transactions,  more...

QuickBooks Pro 2000 Level 1 ...ic accounting functionalities of QuickBooks Pro 2000. The topics that will be discussed include creating a company file using the EasyStep Interview, adding and modifying employee information, setting up a service company`s inventory items, and adding and changing vendors and purchases. Also included will be basic information on creating sales and invoices, setting up payroll accounts, and  more...

Project Management Professional- (Self Directed) ...tification, selection, and planning of projects. Specific topics include: organization structure, project selection and scope definition, project team selection and development, work breakdown structures and statements of work, project scheduling, and budgeting, resource allocation, risk management planning, and project controlling. Students who are preparing for the PMI (Project Management  more...

Project 2000 Level 1 ... to become more efficient project coordinators. Among the topics taught are basics of project management, start dates, task relationships, task types, master projects, and combining Project with other applications and the Web. This course introduces students to the various tools in Project 2000 that allow them to become more efficient project coordinators. Students will briefly explore the  more...

Project Management Concepts and Strategies This series provides a detailed examination of project management concepts and strategies. It discusses the seven components of a management system and the five phases of the project life cycle, and looks at factors that affect cost and quality. You may complete this course within a time span of your choosing. We recommend study commence and be completed within 90 days or less. The course may be  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ...d compelling Unit exams test subject mastery and identify topics requiring additional review Carson Dunlop Professional Associations The firm or its technical staff, are members of the following organizations: American Society of Home Inspectors? American Society of Mechanical Engineers American Society of Heating, Refrigeration and Air Conditioning Engineers Canadian Association of Home and  more...

PowerPoint 2002 ...lso learn how to create speaker notes and handouts. Other topics that will be covered include importing Word outlines, working in the Outline pane, and working with mulitiple slide masters. Last, students will learn how to apply advanced techniques to PowerPoint presentations, such as importing data from other Microsoft applications, adding video and sound clips, and modifying charts and tables  more...

PowerPoint 2007 Level 1 This course introduces students to the basic features of Microsoft Office PowerPoint 2007. Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises. They will learn about the key interface changes of Microsoft Office 2007, namely the Ribbon, Quick Access toolbar, Mini toolbar, and galleries. PowerPoint 2007 Level 1 This course  more...

Pharmacy Technician Career Training Program ...l fun and easy! Here are descriptions of just some of the topics you will study. Pharmacology ? You will learn the most commonly used classes of medications, what conditions they are used to treat and how they work in the body. Anatomy and Physiology ? Learn about the basic anatomy of all the organ systems of the body, what these structures do and how they are affected by disease. Pharmacy Law  more...

Pharmacy Technician National Certification Exam Preparation Course ... connection! The course includes review of the following topics. Pharmacology Review ? Pharmacology can be an intimidating subject, but not when you are reading our material! Every section is written in easy-to-understand language. You will study side effects, drug interactions, mechanisms of action and other important information about major drug classifications. Pharmacy Calculations ? The  more...

Object-Oriented Analysis & Design using UML ...eal world system in a step-by-step modeling of the same. Topics Covered : Why OO, What is UML, Outline of development process, Use Cases, Class Diagrams( basic concepts ), Interaction Diagrams, Class Diagrams( advanced concepts ), Packages & Collaborations, State Diagrams, Activity Diagrams, Physical Diagrams, Case study using UML. Prerequisite : Some analysis & design experience is helpful.  more...

NETS`S - National Education Technology Standards for Students ...human issues to technology research tools, and more, many topics are covered that will help students with the technology skills needed to be successful in life. This courseware library contains training designed to address the performance indicators included in NETS?S and help students acquire the subject matter needed to meet these standards. This curriculum will provide students the  more...

NETS`T - National Education Technology Standards for Teachers This course prepares educators for meeting the widely adopted National Education Technology Standards for Teachers. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). A course designed to prepare teachers for the NETS*T certification standard. The ISTE National Educational Technology Standards for Teachers (NETS?T), developed by the  more...

MSHA Part 46 Refresher ...as provide training for the more generic MSHA recommended topics. In addition, it will help you accomplish your ultimate goal beyond MSHA compliance: to keep you safe in mine work areas. You should be aware of what regulations cover your activity at the mine. There may be additional training requirements or stipulations not covered here. You must have a copy of your company?s training plan or  more...

Microsoft Outlook 2002 Core In this course, students will learn basic features, such as working with e-mail messages, customizing Outlook to their personal preferences, and managing time using the Calendar, task, and note functions. This course will cover the basic features of Microsoft Outlook 2002. Topics covered include composing messages, sending messages, replying to messages, forwarding messages, creating contacts,  more...

Microsoft Outlook 2002 Level 2 This course covers intermediate skills for Microsoft Outlook 2002. Students will learn how to assign categories to mail messages, propose alternate meeting times, and send task status reports. This course covers intermediate skills for Microsoft Outlook 2002. Topics covered include working with signatures, using the Personal Address Book and specialized mail features, categorizing contacts and  more...

Microsoft PowerPoint 2002 Level 1 Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises in this introductory course. Students will also learn how to use templates, create tables, and prepare presentations for printing. This course introduces students to the basic features of Microsoft PowerPoint 2002. Students will learn how to design PowerPoint presentations on  more...

Microsoft PowerPoint 2002 Level 2 This intermediate course is designed to familiarize students with the features of Microsoft PowerPoint 2002 by teaching students how to design moderately complicated presenations, import Word outlines, and work with multiple slide masters. This course is designed to familiarize students with the intermediate features of Microsoft PowerPoint 2002. This course will prepare students to design  more...

Microsoft Office 2007 Essentials This Microsoft Office course teaches you how to effectively use the Office 2007 Suite through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn. New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of this 2007 edition. These courses will  more...

Mastering RoboHelp Office 2002 ... to import HTML files to RoboHelp HTML. Working with Help Topics describes creating topics; previewing topics; deleting topics; renaming topics; assigning and updating keywords; and adding non-scrolling regions. Defining Appearance and Navigation covers defining main and secondary windows; using window and background color; adding main window buttons; formatting text in RoboHelp and RoboHelp  more...

MCSE 2000 & CCNA 2.0 CD-ROM Library (9 CD's) ...fessionals with over 350 hours of multimedia training for topics covered in CCNA exam 640-507 and MCSE exams 70-210, 215, 216, 217, 219, 220, and 221. Our system allows you to track your usage, monitor your completion status, and report your results. We provide case studies, quick reference guides, glossaries, and quizzing with multi-step simulations, all on CD-ROM. Technical Training Features:  more...

Microsoft Access ...tabase management system. As an introductory level class, topics to be covered include how to design, create, organize, display and query a database through Access. Since Microsoft Access is a Windows-based application, the instructor will provide a review on Windows 95/98 and using the mouse in this environment. New procedures will be introduced through practice exercises to be completed by  more...

Manufacturing Statistics Personal Training Library ...advanced statistical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability  more...

Lotus Notes 5.0 Level 2 This course introduces students to advanced features of Lotus Notes 5.0. They will work with many Lotus Notes features used in customizing e-mail messages and accessing database material. This course enhances a student's basic understanding of Lotus Notes 5.0 by introducing them to the advanced features of Lotus Notes 5.0. Students will work with many Lotus Notes features used in customizing  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ...he material taught will vary from class to class to cover topics of interest at different levels.Working without virtual classes If you are not interested in participating in our Virtual Classroom and just want to take the course using the online resources, we?ll send you the course syllabus so that you can take full advantage of the online resources. The results of the placement test will  more...

Linux Complete Set ...tallation and setup, including some of the more difficult topics like network settings and graphical interface configuration. Then you will learn the basics of using Linux and get into the popular text editor VI. Using VI you will learn the basics of the Linux shell and how to create and program your own shell. The course will cover a number of built-in Linux utilities and network commands.  more...

Linux Operating System Linux Operating System will get you started in the world of Linux networking and administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more. Linux Course Description This course will walk you through the Linux installation and setup, including some of the more difficult topics like network settings and graphical interface  more...

Linux System Administration ...ster a computer system using the Linux operating system. Topics include system installation and configuration, startup and shutdown, adding/deleting users, installing peripheral devices, backing up and restoring system and user data, application package installation, security, and task scheduling. Students will also learn how to administer and maintain file systems, accounts, printers and  more...

Laboratory Audit Essentials Data generated by environmental laboratories are used to make strategic decisions for all types of projects (investigation, remediation, compliance, etc.). It is vitally important that the data are of the highest quality to avoid costly resampling and budget overruns. The goal of this course is to provide information so that an individual can conduct an environmental laboratory audit. A laboratory  more...

Learn HTML All By Yourself- Advanced ...ntroductory course covered all the basic tags and covered topics such as creatings lists, creating links and placing images on your web pages. In this 5 week advanced HTML course, you will study changing the color of text, changing the color of a web page`s background and using an image for the background. In this course you will also create basic and advanced tables. Tables are great for  more...

Lab Safety and Chemical Hygiene ... chemical hazard identification, and other general safety topics that relate to laboratories. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. In this course, you will learn about the  more...

Introduction to the Administration of a Medical Office ...in medical administration. It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The information and resources utilized in this course are used for evaluation and basic training purposes. Designed with the ?busy? professional in mind, the course also offers individualized assistance. The course is laid out in a ?4 week?  more...

Instructional Design Series This series will teach the learner the basics of the instructional design process. Learners will discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. This self-directed course can be completed within 90 days or sooner  more...

Hazard Communication (HazCom) To protect those workers exposed to hazardous chemicals in all industrial sectors, the Federal Government established the OSHA Hazard Communication Standard (HCS), also known as the right to know law. This standard is based on a simple concept: that employees have both a need and a right to know the hazards and the identities of the chemicals they are exposed to when working. This course is  more...

Health Insurance Portability and Accountability Act Training This course will provide Health Insurance Portability and Accountability Act training. We will be covering the five pieces of HIPAA legislation Transactions, Code Sets, Privacy, Security, and Unique Health Identifier. All users interacting with Health Information are required by federal law to have HIPAA training. Designed for everyone that deals with the healthcare industry, this course is  more...

FrontPage 2000 Level 2 Students will learn advanced Web development techniques, such as using HTML, designing frames pages, creating interactive forms, developing dynamic Web pages using DHTML, integrating databases, publishing Webs, and working with forms and tables. This course teaches students the additional advanced features of Microsoft FrontPage 2000. Students will learn advanced Web development techniques, such  more...

Excel 2000 Level 1 ...with the basic features of Microsoft Excel 2000. Selected topics include understanding formulas and functions, working with columns and rows, using absolute references, and printing worksheets. This course familiarizes students with the basic features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts. Beginning  more...

Doing Business in China ...ractice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a  more...

Doing Business in India ...ractice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a  more...

CompTIA Security + ... with emphasis on security. The exam covers industry-wide topics, including communication security, infrastructure security, cryptography, access control, authentication, external attack and operational and organization security. Security+ is taught at colleges, universities and commercial training centers around the globe. Security+ is an elective or prerequisite to advanced security  more...

Computer Repair Microcomputer Installation and Maintenance (A+ Certification Prep) ...undamentals of installing and maintaining microcomputers. Topics include: identifying components and their functions, safety, installation procedures, troubleshooting techniques, and preventive maintenance. This comprehensive course provides an introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and their functions, safety,  more...

Comprehensive Online Instructor Certificate Program ... will actually develop a course that you intend to teach. Topics include online teaching pedagogy, technology, copyright, graphics, Web development and much more. Participants must take all of the Section I courses: Introduction to Online Teaching, Blackboard Basics, Intensive Course Development, Copyright Issues, and Course Quality Assessment. Participants must choose at least one of the  more...

Build Your Own BIZ(tm) - Using Financial Statements ...rse Using Financial Statements will explore the following topics: The purpose of financial statements Preparation of financial statements Accounting Rules Verification of Financial Statements Comparison of Financial Statements Weaknesses of Financial Statements The Four Primary Types of Financial Statements Analysis of Financial Statements Budgets Pro Forma financial statements Internal  more...

Build Your Own BIZ(tm) Comprehensive Certificate Complete, Build Your Own BIZ(tm) package is a web-based resource of 17 comprehensive modules designed to help you work smarter, stay competitive, and make more money. You can complete your course of study sooner than the time period stated. You will have 1 year access to this course from the day of enrollment. Group discounts available. Build Your Own BIZ? Build Your Own BIZ? is a web-based  more...

Build Your Own BIZ(tm) - How to Fire Firing an Employee may be the most difficult function you have to perform. How to Fire will help you get through this difficult process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...

Build Your Own BIZ(tm) - How to Borrow Money How to borrow money for business needs in a responsible and company-building manner. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...

Build Your Own BIZ(tm) - Better Budgeting This course will help you gain an overall understanding of the budgeting process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Create  more...

Build Your Own BIZ(tm) - Dynamic Workforce Management Effective personnel management is vital to your business. Dynamic Workforce Management will help you make sound personnel management decisions. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained  more...

Better Public Speaking- A Low Stress Approach The course leads you to use proven methods in becoming a more effective verbal communicator. It is comparable to 3-credit, 8- week courses costing $700. Surveys demonstrate that a majority of people would rather face the issue of death than speaking in public! Other surveys in business management note that 80% of all business communication is verbal. We are then, judged to a great extent on how  more...

Bartending the Easy Way-Online ... taught in detail how to practice making cocktails. Other topics included are glassware, tools, recipes, pouring the perfect shot, bar terms, wine and champagne service, martinis, laws, job interviews and resumes. Hollywood bartender Kellie Nicholson has condensed twenty-five years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving clientele  more...

Basics of Organizational Communication ... to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. Your expert-led training is presented by Joe Tucker. Joe Tucker, a consultant/trainer for Intelligent Concepts, Inc. has extensive experience in technologies such as DNS, DHCP, VPNs and TCP/IP routing and configuration. He has trained many  more...

Windows 98 New Features This course will introduce students to the new features found in Windows 98, including Internet-related features. Creating a Web page using FrontPage Express and using the Online Help option are just two of the specific topics that will be covered.  more...

How To Master Business Management ...f his or her function or discipline. This bundle includes topics that will build an employee's mastery of several essential business processes and issues, including financial basics, contracts, and business communications. It includes something for everyone, from tips for organizing a workspace for all employees to an executive-oriented communication course for senior management. IMPORTANT  more...

Excel 97 Level 1 This course introduces the students to basic spreadsheet features and acquaints them with Excel`s tools by using real-life scenarios and projects. Some topics that will be covered include creating, editing, saving, and printing spreadsheets; using menus and dialog boxes; adjusting cells; autofills and autoformats; and modifying worksheet colors.  more...

Excel 97 Level 2 This intermediate course introduces students to the more powerful aspects of Excel 97. Some topics that will be covered include working with multiple worksheets; inserting, deleting, and moving worksheets; freezing frames; 3-D references; macros; named ranges; and changing worksheet names.  more...

Excel 97 Level 3 This advanced level course introduces the accomplished Excel user to the most powerful aspects of Excel. Some topics that will be covered include adjusting default settings; creating views and custom toolbars; protecting worksheets and applying passwords; and importing data from other applications.  more...

Risk Strategies The Cutting Edge This course explores seldom-discussed topics vital to your risk-taking strategies. Maintaining a balance between risk and recklessness depends upon your knowledge of business, people, and that little bit extra. That little bit extra in creativity and values can mean the difference between being at the cutting edge or falling off.  more...

Competitive Factors in Strategic Marketing You've got a great idea for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor  more...

Getting the Most from Business Documents How often have you or one of your colleagues stayed at work late to finish an important report or proposal to meet a deadline? Then two days later you receive a call from the intended recipient asking you where the report is. You faxed it over and it got lost in their fax room. Now you've missed the benefit of having met your deadline. This familiar scenario illustrates the importance of selecting  more...

Advanced ASP NET Topics To demonstrate how to migrate ASP to ASP.NET, leverage legacy compenents, create and use .NET components, and install and configure ASP.NET servers  more...

Human Resources Fundamentals HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including core knowledge and concepts fundamental to the field of human resources. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professionals' competencies. HRCI is an affiliate of the  more...

Strategic Management HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including strategic management. The HRCI certification examinations are widely recognized as the industry standard for evaluating HR professionals' competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing  more...

Affirmative Action and the EEO HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies.  more...

Employment Management HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee and consumer rights, and matters of workforce management. The HRCI certification examinations are widely recognized as the industry standard for evaluating  more...

Recruiting and Selecting Candidates HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including the recruitment and selection of new employees. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'  more...

Offers Contracts and Exit from the Organization HRCI PHR Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored.The Human Resource Certification Institute's  more...

Developing Employees HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet  more...

Developing Human Resources HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company's employees have maximized their potential for growth and development. This course will help  more...

Compensating Employees HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and  more...

Programs to Benefit Employees HRCI PHR ...gh to attract and retain employees. These are some of the topics you will need to understand to prepare for the Human Resource Certification Institute's Professional in Human Resources certification examination (HRCI/PHR). This course will help you prepare for the HRCI certification examinations in the areas of benefits compensation. In the area of benefit regulations, this course will help you  more...

Employment Relations HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. The Professional in Human Resources (PHR) certification  more...

Sexual Harassment at Work HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society  more...

Non-Unionized Workplaces HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. As a human resources professional, you are responsible for  more...

Health and Safety in the Workplace HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'  more...

Risk Assessment and Prevention HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues in risk assessment and prevention. The HRCI certification examinations are widely recognized as the industry standard for evaluating human resource professional's competencies. HRCI is an affiliate of the Society for Human Resource  more...

Strategic Approaches to Total Rewards HRCI SPHR ... better fit their strategic goals and objectives. All the topics in this course are based on the Total Rewards functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). This course prepares HR professionals and managers who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification  more...

Cost Accounting Decisions Cost accounting is an activity that provides financial and nonfinancial information to business managers and other internal decision makers of an organization. This course examines how cost accounting information is gathered, and how it is used by business professionals to make effective decisions. Topics such as Cost-volume-profit (CVP) Analysis, Standard Costing and Variance Analysis, and  more...

Managerial Decisions and Capital Budgeting Business decisions involve choosing between alternative courses of action and developing formal plans for future action. This course explains several methods of analysis that can help business managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you  more...

Leading Silent Generation and Baby Boom Workers The two eldest generations of employees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and  more...

Leading Generations X and Next This course deals with the characteristics and needs of the two youngest generations in the work force--Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development  more...

Cross-generational Workers in the 21st Century This course deals with preparing the work force generations (silent generation, baby boomers, Generation X, and Generation Next) for the workplace of the 21st century. The course's first lesson identifies the contributions each generational group makes to the workplace today. Contributions will center on the concepts of outlook, work ethic, and preferred leadership style. The second lesson in the  more...

HTML 4 Part 2 Advanced Topics ... second course in a two part series that teaches advanced topics in HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and DHTML and CSS. Learn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side. • How to create forms by  more...

HTML 4 Part 2 Advanced Topics ... second course in a two part series that teaches advanced topics in HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and DHTML and CSS. Learn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side. • How to create forms by  more...

HTML 4 Programming Curriculum The HTML 4 Programming Curriculum includes the following courses: HTML 4: Part 1(HTML Fundamentals) HTML 4: Part 2(Advanced Topics) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

HTML 4 Programming Curriculum The HTML 4 Programming Curriculum includes the following courses: HTML 4: Part 1(HTML Fundamentals) HTML 4: Part 2(Advanced Topics) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

BizTalk Server 2000 Part 3 Monitoring Orchestration ...n opportunity to practice their use in the three scenario topics that are located at key points in the course. Learn To • Identify key features of the BizTalk Orchestration Designer environment. • Match the design pages provided by BizTalk Orchestration Designer with their functions. • Differentiate between the Flowchart shapes that are available on the BizTalk  more...

ASP NET Part 3 Web Services Web Apps ...and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies such as state maintenance, caching, and authentication. Lastly, the learner has the opportunity to deploy an ASP.NET application. Learn To • Identify features of Web services. • Sequence the steps in the execution of a Web service. •  more...

ASP NET Part 3 Web Services Web Apps ...and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies such as state maintenance, caching, and authentication. Lastly, the learner has the opportunity to deploy an ASP.NET application. Learn To • Identify features of Web services. • Sequence the steps in the execution of a Web service. •  more...

ASP NET Part 1 Intro Web Controls ...b Forms, ASP.NET script code, and page events. Additional topics covered are how to add server-side script to an ASP.NET page, add event procedures to the page, Web controls, intrinsic controls, input validation controls, rich, list-bound, and custom controls. Learn To • Identify the components of the .NET Framework. • Identify limitations of ASP. • Identify the  more...

ASP NET Part 1 Intro Web Controls ...b Forms, ASP.NET script code, and page events. Additional topics covered are how to add server-side script to an ASP.NET page, add event procedures to the page, Web controls, intrinsic controls, input validation controls, rich, list-bound, and custom controls. Learn To • Identify the components of the .NET Framework. • Identify limitations of ASP. • Identify the  more...

Linux User Curriculum The Linux User Curriculum includes the following courses: Linux Red Hat: Part 1(User Fundamentals) (#7804) Linux Red Hat: Part 2(Advanced Topics for Users) (#7805) To review individual descriptions, please select the corresponding product ID number under Related Courses below.  more...

Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity. Learn To: Identify features of message-driven beans (MDBs). Sequence the events in the life cycle of message-driven beans (MDBs). Identify the requirements of the message-driven bean (MDB) class. Match the activities involved in a transaction with the properties that they ensure.  more...

Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity. Learn To: Identify features of message-driven beans (MDBs). Sequence the events in the life cycle of message-driven beans (MDBs). Identify the requirements of the message-driven bean (MDB) class. Match the activities involved in a transaction with the properties that they ensure.  more...

Enterprise Connectivity with J2EE V1 4 Curriculum The Enterprise Connectivity with J2EE V1.4 Curriculum includes the following courses: Enterprise Connectivity with J2EE V1.4: Overview Enterprise Connectivity with J2EE V1.4: Java Server Pages Enterprise Connectivity with J2EE V1.4: Services Enterprise Connectivity with J2EE V1.4: JAXP and JDBC Enterprise Connectivity with J2EE V1.4: RMI, JMS, and JCA Enterprise Connectivity with J2EE  more...

Enterprise Connectivity with J2EE V1 4 Curriculum The Enterprise Connectivity with J2EE V1.4 Curriculum includes the following courses: Enterprise Connectivity with J2EE V1.4: Overview Enterprise Connectivity with J2EE V1.4: Java Server Pages Enterprise Connectivity with J2EE V1.4: Services Enterprise Connectivity with J2EE V1.4: JAXP and JDBC Enterprise Connectivity with J2EE V1.4: RMI, JMS, and JCA Enterprise Connectivity with J2EE  more...

UNIX--Part 2 Advanced Topics for Users Course Overview The second course in the UNIX curriculum teaches end users a little about how UNIX works and handles resources. It shows how UNIX can be best used by advanced users in a UNIX-based enterprise. This course can even act as a starting primer for users interested in becoming administrators. L earn To: Identify the hardware requirements for a UNIX system. Identify the  more...

Interconnecting Cisco Networking Devices Part 1 ... how to configure a catalyst switch for basic operations. Topics covered include switching, spanning tree protocol, and access layer switch configuration. This course also describes the features and operation of VLANs, and shows you how to configure and troubleshoot them. Learn To: Identify features and functions of Layer 2 switches and bridges. Sequence the steps in managing Layer  more...

C Programming - Part 3 ...cific. This course begins to introduce some more advanced topics. Students will learn about some of the more advanced uses for pointers, explore the collection of special bitwise operators, learn about Input/Output (I/O) with ANSI C, and learn how to properly debug their programs and perform error handling. L earn To: Identify the advanced uses for pointers. Explore the collection  more...

Essentials of Business Law Employment Law Essentials of Business Law: Employment Law offers the student an overview of employment law essentials. This program identifies the elements of agent and principal relationships, the duties of agents and principals, and ways in which agreements between these two parties are ratified. The program also identifies fair labor laws and labor and management issues, including actions that constitute  more...

Networking Technologies Series TCP IP Concepts Architecture ...earn about the basic concepts and architecture of TCP/IP. Topics covered will include an overview of TCP/IP, wide area point-to-point protocols, LAN technologies, packet networks, and IP addressing. L earn To: Identify TCP/IP services. Examine the TCP/IP architecture. Identify how Internet Protocol (IP) runs over various lower-layer technologies. Identify the principles  more...

SAP R 3 v4 0 MM Warehouse Management ...o carry out a physical inventory and discusses special WM topics such as storage unit management and warehousing control. L earn To: Warehouse management in SAP R/3. Warehouse management master data. Manual WM procedures. Creating transfer requirements. Transferring stock. C ontent Emphasis Skills-Based A udience This course has been primarily designed for  more...

Lotus Notes 6 New Features of IBM Lotus Notes 6 ...his release so learners will find plenty to assist in the topics teaching the new Help functions. Special focus is placed on Welcome Pages, Calendar and Contact management, and additional functionality with Mail Rules, Signatures, and Attachments. Learn To To identify new features of the Logon and Logout boxes in Lotus Notes 6. To  more...

International Business Essentials Conducting Business in Europe ...ting or presentation in France. Determine inappropriate topics of conversation in Great Britain. Follow guidelines for ensuring an effective meeting, negotiation, or presentation in Great Britain. Audience: Managers and supervisors who want to learn specific business protocol for Germany, France, and great Britain. Deployment: e-Learning Accreditation NASBA credits: 3 CPE  more...

Red Hat Linux Part 2 Advanced Topics for Users Course Overview The second course in this Linux Essentials series provides more detailed information about working within the Linux shell environment. This includes customizing the Shell environment and shell functionality. It also covers standard input, output, and file compression. The course examines data backup processes and procedures. The learner will also learn how to control processes  more...

UNIX User Curriculum ...t 1: User Fundamentals Course 13631 UNIX Part 2: Advanced Topics for Users L earn To: See individual course descriptions for specific course objectives and scope. C ontent Emphasis Conceptual A udience End User, Application Developer, Technical Manager, System Analyst, System Administrator, Software Engineer, Database Administrator, Help Desk/Support. T otal Learning  more...

Oracle SQL for End Users--Part 2 ...rning Time 6 - 8 Hour(s) Course Contents Unit 1: Topics Duration: 1 - 2 Hour(s) Match the join types used to display data from more than one table with their appropriate descriptions. Identify a Cartesian product. Retrieve rows from two tables by using an equijoin. Specify additional search conditions in an equijoin by using the AND operator in the WHERE clause. Retrieve  more...

Access XP Fundamentals ...learner through the basics of Access databases and covers topics such as creating and modifying databases, and establishing relationships between tables. Learn To • Identify advantages of a relational database. • Identify the basics of a relational database. • Sequence the steps for planning a relational database. • Create a table in Datasheet view. •  more...

Excel XP Fundamentals ...face and navigation, how to create and format worksheets. Topics such as creating formulas, copying, inserting and deleting a range of cells are covered in the course. Learn To • Start Excel 2002. • Identify elements of the Excel 2002 interface. • Open a workbook. • Match the different types of data that can be entered into a worksheet with their definitions.  more...

FrontPage XP Curriculum ...skills required to work with Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also presented in this curriculum. This curriculum consists of two Skill Builder courses: Course 74091  more...

FrontPage XP Curriculum ...skills required to work with Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also presented in this curriculum. This curriculum consists of two Skill Builder courses: Course 74091  more...

Outlook XP Expert User ...ration newsgroups, instant messaging and working remotely topics are covered in the course. It assumes the learner has taken the Outlook Fundamentals and Proficient User courses. Learn To • Identify characteristics of the Rules Wizard. • Create a message template. • Open a customized message template. • Identify folder types in Outlook 2002. • Grant a user  more...

PowerPoint XP Curriculum ... and master advanced skills in Microsoft PowerPoint 2002. Topics covered include the basics of PowerPoint, how to create and modify presentations, add graphics, presentation enhancements, how to insert charts and tables, import objects and make the final presentation as professional as possible. This curriculum consists of two Skill Builder courses: Course 74041 Microsoft PowerPoint 2002  more...

PowerPoint XP Proficient User ...sis on learning by doing. Learners will be presented with topics such as creating and modifying presentations. The course will also cover adding graphics to presentations and preparing a slide show of the presentation. Learn To • Create a presentation from a blank presentation template. • Create a presentation by using the AutoContent Wizard. • Create a presentation by  more...

Word XP Curriculum ...damental, advanced and expert user elements of Word 2002. Topics covered include the creation of documents, use of Word Help, document enhancement, table and column management, in addition to visual enhancements to include WordArt, and graphics. This curriculum consists of three Skill Builder courses: Course 74020 Microsoft Word 2002 Fundamentals Course 74021 Microsoft Word 2002 Proficient User  more...

SAP R 3 PP Production Order ...ol. o Shop Floor Control in the R/3 System. o Special Topics of Production. o An Example of PO Processing. o Creating a Production Order. o Important Tasks within Production Order Processing. o Confirming and Settling Production Orders. Audience The following audiences are targeted to: Primarily Engineers; Technicians, and experienced employees from various technical and  more...

MS Win XP Install Admin Part 2 Networks Desktops ...XP Professional in a Windows 2000 networking environment. Topics on the implementation, support and customization of new desktops, are also covered. Learn To: o Sequence the stages in the Windows XP Professional boot process. o Identify features of control sets in Windows XP Professional. o Identify guidelines for using the Last Known Good configuration to start a computer running  more...

MS Win XP Install Admin Part 2 Networks Desktops ...XP Professional in a Windows 2000 networking environment. Topics on the implementation, support and customization of new desktops, are also covered. Learn To: o Sequence the stages in the Windows XP Professional boot process. o Identify features of control sets in Windows XP Professional. o Identify guidelines for using the Last Known Good configuration to start a computer running  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...al. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile computing, power management and configuring files for offline use are also covered. Learn To: o Identify features of virtual private network (VPN) connection from a Windows XP Professional client. o Identify New Connection Wizard options that  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...al. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile computing, power management and configuring files for offline use are also covered. Learn To: o Identify features of virtual private network (VPN) connection from a Windows XP Professional client. o Identify New Connection Wizard options that  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...S on computers running Microsoft Windows XP Professional. Topics that teach how to monitor resources and performance and how to improve performance on a computer running Microsoft Windows XP Professional, and using the relevant tools are also covered. Learn To: o Identify functions of Windows XP Professional disk management. o Identify features of basic disk organization in Windows XP  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...S on computers running Microsoft Windows XP Professional. Topics that teach how to monitor resources and performance and how to improve performance on a computer running Microsoft Windows XP Professional, and using the relevant tools are also covered. Learn To: o Identify functions of Windows XP Professional disk management. o Identify features of basic disk organization in Windows XP  more...

Office XP - Planning Collaborative Solutions Curriculum ...ement, and how SharePoint Portal Server facilitates this. Topics include, portal server's difference from team services, principal areas of data sharing within SharePoint Portal Server, data access and search mechanisms. Digital dashboards are covered in considerable detail of setup, content management, Web parts and using with Office XP developer. Lastly, the curriculum then moves on to  more...

Office XP Collaborative Solutions Part 2 ...ement, and how SharePoint Portal Server facilitates this. Topics include, portal server's difference from team services, principal areas of data sharing within SharePoint Portal Server, data access and search mechanisms. Digital dashboards are covered in considerable detail of setup, content management, Web parts and using with Office XP developer. Lastly, the course then moves on to treatment  more...

Windows 2000 Network Mgt Part 3 Name Resolution ... a five part series that teaches Name Resolution and DNS. Topics covered include NetBIOS and host name resolution, name resolution for client computers, including WINS, and troubleshooting name resolution. Configuring and troubleshooting DNS, including DNS zones, dynamic updates, and DNS server maintenance are also covered. Learn To: o Identify characteristics of a Network Basic Input/Output  more...

Windows 2000 Network Mgt Part 4 Access Admin ...ches Remote Access and Delegating Administrative Control. Topics covered include configuring and troubleshooting remote access and virtual private network (VPN) connections. configuring terminal services and implementing Network Address Translation (NAT) and Internet Connection Sharing are also covered. Finally, the course teaches User and Group objects in Active Directory, object permissions,  more...

i-Net Part 1 Internet Basics Infrastructure ... DNS hierarchical structure, and remote access protocols. Topics covered include network access points, ISPs and Internet backbone, and the Internet connectivity process. Learn To: o Sequence the stages in the evolution of the Internet. o Match types of networks with their features. o Match network topologies with their features. o Identify advantages of Transmission Control  more...

CIW Enterprise Specialist Part 1 CORBA Intro IDL Clients ...ce Definition Language and the building of CORBA clients. Topics covered include the role of the Object Management Group and each of the fundamental elements of the CORBA architecture, such as ORB, IDL, Object Adapters and CORBA Services, the IDL. The IDL constructs - modules, interfaces, attributes and operations are covered. Material is presented on the nonclass data types and how they are  more...

CIW Enterprise Specialist Part 3 EJB Framework Session Beans ...on, deployment, and invocation of an Enterprise JavaBean. Topics covered include server-side component software, defining software components and describing popular server-side component technologies, introducing benefits and issues surrounding distributed architectures and covering technologies associated with the J2EE Java platform. Communication paradigm used by EJB, and introducing and  more...

mySAP CRM 3 0 Overview ... Service Component. o Marketing Management. o Further Topics. Audience The course is intended for those who need to acquire knowledge about Customer Relationship Management, and mySAP CRM 3.0 in particular. It is intended for end-users as well User Support and Project Team members. Participants should have basic knowledge of Windows or other graphical user interfaces (GUI).  more...

Business Writing The Fundamentals ...egative messages effectively and proposal writing are key topics covered in this series. Learn To To identify guidelines for writing effectively. To identify guidelines for planning a document. To identify guidelines for using an outline form to organize your thoughts and ideas.  more...

Business Writing Writing Effective Proposals ...egative messages effectively and proposal writing are key topics covered in this series. Learn To To match types of proposals with their features To identify criteria used for evaluating a proposal. To identify guidelines for identifying clients' needs. To identify steps for  more...

Essentials of Management Succeeding as a New Manager ...loyees. Cover the four appropriate topics when discussing expectations with your employees. Respond correctly when you do not know the answer to an employee's question. Meet successfully with your employees on an individual basis. Follow five guidelines that will help you become more knowledgeable about  more...

Conducting Meetings The Meeting Process Conducting Meetings: The Meeting Process provides participants with a framework for planning, participating in, and concluding meetings successfully. They learn techniques for establishing the purpose and agenda of a meeting and facilitating participants' progress toward the meeting goals. Learn To Define and communicate the purpose, objective, setting, and agenda  more...

Digital Photography ...archiving images and using online photo services are also topics included. Learn To Identify advantages and disadvantages of digital photography. Identify methods of digital photo acquisition. Identify considerations for selecting a digital camera. Deployment Options e-Learning Language Options US  more...

Managing IT Projects Project Control Closure ... management in order to check your understanding of these topics. Unit 3: Project Completion (1 - 1.5 hours) Identify how administrative closure applies to projects. Identify the purpose of the a Closeout a a and a Lessons Learned a a reports. Identify steps for carrying out contract closure.  more...

Organizational Learning Deploying a Knowledge Mgmt System Organizational Learning: Deploying a Knowledge Management System offers the student an overview of information needed to conduct a pilot project and covers processes for deploying and monitoring knowledge management systems. The program includes the steps for developing a pilot project, the qualifications and characteristics of a knowledge management leader, and the elements of a knowledge  more...

Lotus Notes 6 New Features of IBM Lotus Notes 6 ...his release so learners will find plenty to assist in the topics teaching the new Help functions. Special focus is placed on Welcome Pages, Calendar and Contact management, and additional functionality with Mail Rules, Signatures, and Attachments. Learn To To identify new features of the Logon and Logout boxes in Lotus Notes 6. To  more...

CIW Site Designer Curriculum ...ut, usability, navigation, graphics and multimedia. Other topics covered include Web technologies, Web site development tools, basics of using Microsoft FrontPage, Macromedia Dreamweaver and Allaire HomeSite, JASC Paint Shop, in addition to advanced Web design technologies and concepts, including XML, HTTP servers, cookies, plug-ins, Java applets, databases and standards organizations. This  more...

CIW Database Specialist Part 4 Advanced JDBC ...ving JDBC programs, and building applications using JDBC. Topics covered include introduction to metadata and to ResultSetMetaData, SQL exceptions, scrollable and updateable result sets, batch updates, and prepared statements. Finally, the Building Applications Using JDBC teaches about Swing, the Layout Manager, UML and Application Development in JDBC are also covered. Learn To: o Identify  more...

Commerce Server 2000 Design Impl Part 4 Ad Campaigns Websites ...ner will want to package their Commerce Server Web sites. Topics that teach how to manage user accounts and managing orders are also covered. Learn To: o Identify features of Commerce Server 2000 campaigns. o Identify considerations for targeting campaigns at specific users. o Create a target expression to specify the users for a campaign item. o Identify features of packaging and  more...

Commerce Server 2000 Design Impl Part 5 Infra Sec Admin ...rewalls and securing Commerce Server files and resources. Topics covering the administration of Commerce Server 2000, including performance monitoring, resource maintenance, and Data Warehousing are also covered. Learn To: o Identify features of Web Farms. o Add a server to a Web Farm to increase capacity. o Match Commerce Server 2000 support servers with their descriptions. o  more...

Dir Database Int Using DirXML Part 4 XDS Docs XSLT Stylesheets ...egration with eDirectory. The course covers the following topics, XDS documents and XSLT stylesheets, modifying and testing a PBX driver, and the Windows NT domain driver. Learn To: o Identify the features of PeopleSoft. o Match the sets of tables in a PeopleSoft database with their uses. o Match PeopleSoft objects with their uses. o Import a PeopleSoft driver by using ConsoleOne.  more...

Project 2002 Curriculum ...Microsoft Project 2002. The curriculum covers fundamental topics such as how to create, schedule and manage projects and how to create tasks and calendars. The curriculum also covers more advanced topics including advanced table, review and report features, interface customization, macro automation and data exchange. This curriculum consists of the following two courses: - 8351 (74080)  more...

PhotoShop 7 Curriculum ...ner a comprehensive understanding of Adobe PhotoShop 7.0. Topics include an introduction to Photoshop 7.0 and image properties. A Working with Color, Layers, and Photographs section teaches about the color selection tools and how to adjust color. Other topics included teach about image manipulation and automation and vector graphics and ImageReady. This curriculum consists of the following  more...