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E-Learning Essentials Part 1 E-Learning and Successful Strategy

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: E-Learning Essentials (1 hour) Identify ways in which an organization's human assets contribute to its competitive advantage. Identify key aspects of e-learning. Identify ways organizations benefit from
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E-Learning Essentials Part 1 E-Learning and Successful Strategy
Microsoft Visio 2003 Expert User

...s: 0.30 CEUs
Language Options:
US English
Total Learning Time:
2 to 3 hours
Objectives:
Unit 1: Visio 2003 Diagrams - Advanced Designing
Identify drawing operations that you can perform to create new shapes from existing shapes in a Microsoft Visio 2003 drawing.
Assign a shape to a new layer in Microsoft Visio 2003.
Identify options for modifying
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E-Learning Essentials Part 2 Marketing Your Solution

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Marketing Essentials (1 hour) Identify guidelines for creating the buzz for your e-learning solution. Identify characteristics of an organizational mindset that is receptive to e-learning. Identify the
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Brand Management Developing a Brand Strategy

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Building and Defending Brand Equity (0.5 - 1 hour) Select the four actions to identify brand competition. Apply the appropriate guidelines for identifying brand competition. Identify the brand elements that
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E-Learning Essentials Part 3 Deploying Measuring Your Solution

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Management of E-Learning (0.5 - 1 hour) Identify benefits of managing e-learning. Identify roles within an e-learning team. Identify guidelines for choosing a Learning Management System (LMS).
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Sales Skills The Fundamentals

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Identify reasons to collaborate with clients. Avoid basing your sales strategy on common sales myths.
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Sales Skills Prospecting Addressing Needs

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Avoid traditional sales styles. Understand people's decision-making practices. List
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Sales Skills Overcoming Obstacles

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Avoid basing your sales strategy on common sales myths. Identify a client's key issues.
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Brand Management Integrated Marketing

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Integrated Brand Communication (0.5 - 1 hour) Identify the benefits of integrated branding. Classify integrated marketing terms. Choose the differences between integrated and regular branding and marketing.
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Sales Skills Gaining Customer Commitment

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Correctly list the six basic steps of the sales process. Obtain a client's written consent to complete the sales process. Correctly list three actions you must complete
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Sales Skills Developing a Winning Strategy

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Correctly list the six basic steps of the sales process. Identify three selling strategies. Simulation Overview: In this simulation, you will
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Sales Skills Effectively Closing a Sale

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) List the six basic steps of the sales process. Identify what skill can help you close sales. List two steps you must complete before closing a sale.
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Brand Management Branding on the Web

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Branding Through the Internet (0.5 - 1 hour) Select the different types of Web sites. Identify the steps for branding on the Internet. Select the steps for creating a secondary brand on the Internet.
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Professional Selling Over the Phone Preparation Strategies

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Preparing for Telephone Sales (0.5 - 1 hour) Match the guidelines for organizing your workspace with their corresponding reasons. Sequence the steps for preparing to write an effective telesales script.
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Professional Selling Over the Phone Prospecting

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Generating Telesales Prospects (0.5 - 1 hour) Identify methods of finding telesales prospects. Choose information you should leave on a prospect a a s voice mail. Simulation Overview:
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Professional Selling Over the Phone Closing a Sale

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Closing Sales Over the Telephone (0.5 - 1 hour) Identify the guidelines for preparing to close telesales. Sequence the steps of the closing process. Follow the process for closing a sale.
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Sales Management Building a Championship Sales Team

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Ensuring an Effective Sales Team (0.5 - 1 hour) Identify the common daily tasks of a sales manager. Identify the guidelines for ensuring a successful culture and effective processes. Follow the guidelines
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Essentials of Business Law Employment Law

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Agency Laws (0.5 - 1 hour) Identify agency relationships. Identify ways agency can be terminated. Identify actual and authority. Apply the duties of an agent.
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Sales Management Leading a Sales Team

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Managing Sales Territories (0.5 - 1 hour) Sequence the steps for choosing the best territory strategy. Identify the steps for choosing the best territory strategy. Identify the factors to consider when
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Sales Management Motivating Sales Teams to Win

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Building Motivation in a Sales Team (0.5 - 1 hour) Identify the actions you can take to ensure that sales team members have high motivation levels. Apply the appropriate actions to ensure that sales team members have high
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Consulting Skills Building Consulting Relationships

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Determining Consulting Needs (0.5 - 1 hour) Identify the steps to determine the need for a consultant. Determine the need for a consultant. Match the roles that consultants adopt with their characteristics.
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Consulting Skills The Consulting Process

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Contracting with Consultants (0.5 - 1 hour) Identify the steps for creating an outline of needs. Identify issues for which you should define consequences in a contract. Define consequences in a contract.
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Essentials of Business Law The Legal Environment

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Business Law (0.5 - 1 hour) Identify the four functions of law. Identify different types of law. Demonstrate an understanding of jurisprudential thought. Demonstrate an understanding
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Consulting Skills Serving as an Internal Consultant

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Internal Consulting (0.5 - 1 hour) Identify the advantages of internal consultants. Identify ways to develop leadership. Identify the steps for selling your skills to an internal client.
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Strategic Management Establishing Strategic Focus

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Purpose of Strategic Management (0.5 - 1 hour) Recognize the definition of strategic management. Apply appropriate terms and language to strategic management situations. Identify benefits gained from
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Strategic Management Analyzing Strategic Options

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Defining Strategic Analysis (0.5 - 1 hour) Identify reasons to conduct a strategic analysis. Recognize the definition of a strategic audit. Review the appropriate information when conducting a strategic
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Strategic Management Developing a Successful Process

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Strategic Management Essentials (0.5 - 1 hour) Identify the components of an effective planning document. Apply guidelines to make a strategic plan successful. Recognize the strategic planning
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Competitive Intelligence Implementing a Competitive Intelligence System

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Competitive Intelligence (CI) Basics (0.5 - 2 hours) Identify the benefits of competitive intelligence. In a meeting, incorporate into the discussion comments about the benefits of competitive intelligence.
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Quality Management The Quality Management Process

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Fundamentals of Quality Management (0.5 - 1 hour) Identify the concepts commonly associated with quality management. Identify the role of management in implementing quality. Sequence the steps an
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Competitive Intelligence Analysis Dissemination

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Collecting Information (0.5 - 2 hours) Sequence the steps of the competitive intelligence process. Identify the four major types of information. Identify information sources for creating competitive
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Competitive Intelligence Researching Online

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding the Internet (0.5 - 2 hours) Match Internet terms with their definitions. Identify the two pitfalls of collecting information from the Internet. Select the three guidelines for collecting
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Quality Management Quality Management Tools

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Tools to Understand Current Performance (0.5 - 1 hour) Identify a functional flow chart. Create a flow chart. Analyze a flow chart. Analyze a check sheet.
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Managing Business Risk Developing a Risk Management Plan

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Evolution of Risk Management (0.5 - 1 hour) Identify the differences between traditional and contemporary risk management. Identify the duties of a risk manager. Identify the reasons why risk management is
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Managing Business Risk Risk Assessment Control

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Identification (0.5 - 1 hour) Identify environmental risk sources. Identify primary risk environments for an environmental scan. Identify typical information sources used in an environmental scan.
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Managing Business Risk Financing Contingency Planning

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Financing Methods (0.5 - 1 hour) Identify the dimensions of risk financing. Identify the categories of risk financing tools. Identify the most common forms of risk neutralization.
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Principles of Marketing Fundamentals of Marketing

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Marketing Language (0.5 - 2 hours) Identify the definition of marketing. Identify definitions of key marketing terms and language. Identify components of a SWOT analysis. Simulation
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Microsoft FrontPage 2003 Proficient User

...CEUs
Language Options:
US English, German
Total Learning Time:
2 to 3 hours
Objectives:
Unit 1: Microsoft FrontPage 2003
Match elements of the FrontPage 2003 environment with their functions.
Identify the Web editing views.
Identify functions of the basic toolbar buttons.
Unit 2: Creating a Web Page in FrontPage 2003
Identify methods for
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CompTIA Server 2005 Troubleshooting Disaster Recovery

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Troubleshooting
Identify the features of diagnostic tools to troubleshoot server errors.
Identify the features of remote troubleshooting technologies.
Identify the features of troubleshooting resources that are used to resolve server problems.
Identify the
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Microsoft Project 2003 Fundamentals

...
Language Options:
US English, German, Russian
Total Learning Time:
3 to 4 hours
Objectives:
Unit 1: Project 2003 Fundamentals
Match Microsoft Project 2003 products with their features.
Identify component parts of the Microsoft Project 2003 interface.
Identify options in the New Project task pane. Create a task.
Identify types of task relationships.
more...
Paint Shop Pro 9 Enhancing Your Images

...
Self-Study
Language Options:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Working with Paint Shop Pro
Apply effects to photos.
Add picture frames to photos.
Combine two photos into a single photo.
Paint photos using brushes.
Paint photos using picture tubes.
Paint photos using the Art Media tools.
Erase parts of photos.
more...
Paint Shop Pro Studio

...
Self-Study
Language Options:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Paint Shop Pro Studio Fundamentals
Identify elements of the Paint Shop Pro Studio main window.
Get photos into Paint Shop Pro Studio.
Unit 2: Working with Paint Shop Pro Studio
Adjust the focus in photos.
Colorize photos.
Fix brightness and
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Oracle 11i10 Order to Cash Basic Pricing

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Pricing
Identify features of Order Pricing.
Match Order Pricing entities with their descriptions.
Identify the additional functionality provided by advanced pricing as compared to basic pricing.
Unit 2: Price Lists
Identify tasks involved in pricing
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Oracle Workflow 11i10 Managing Customizing Workflow Processes

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Oracle Workflow Advanced Features
Identify features of PL/SQL documents.
Identify code to define a PL/SQL procedure for creating a sample PL/SQL document that displays the vacation scheduled for the current requestor.
Define a PL/SQL document attribute for an
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Oracle Workflow 11i10 Configuring Oracle Workflow Components

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Setting Up Oracle Workflow
Identify the mandatory steps for setting up Oracle Workflow.
Identify options that enable you to set up global workflow preferences.
Identify key concepts related to setting up an Oracle Workflow directory service.
Identify key
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Oracle Workflow 11i10 Workflow APIs Procedures Error Handling

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Workflow Engine
Identify features of the Workflow Engine.
Identify features of background engines.
Unit 2: Standard Procedures and APIs
Identify features of PL/SQL and Java procedures for function activities.
Identify code to define PL/SQL procedures
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Oracle Workflow 11i10 Interacting with Processes Notifications

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Workflow Processes and Notifications
Identify options for testing a workflow process.
Identify options for administering workflow processes by using the Administrator Monitor.
Identify options for administering workflow processes by using the Self-Service
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Oracle Workflow 11i10 Business Event System Subscriptions

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Events, Subscriptions, and Activities
Identify features of business events.
Identify options that enable you to define and maintain business events.
Identify features of business event groups.
Identify considerations for raising business events.
Identify
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Oracle Workflow 11i10 Communications Function Activities

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Systems and Agents
Identify features of systems.
Identify features of agents.
Identify options that enable you to define and maintain agents.
Identify considerations for using agents on external systems.
Identify features of agent groups.
Identify
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Oracle 11i10 System Admin DBA Activities

...s: 0.50 CEUs
Language Options:
US English
Total Learning Time:
3 hours
Objectives:
Unit 1: Application DBA Duties
Identify the steps for assigning resource consumer groups.
Identify features of cost-based optimization (CBO).
Identify the components of the Network Test window that you use to evaluate network performance.
Unit 2: Folders
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Oracle Workflow 11i10 Components Planning Workflow Processes

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Introduction to Oracle Workflow
Identify benefits of Oracle Workflow.
Identify features of workflow processes.
Identify features of the Business Event System.
Match each tier of the Oracle Workflow architecture with its description.
Identify features of
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Oracle Workflow 11i10 Developing Processes

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Oracle Workflow Process
Identify guidelines for diagramming a workflow process.
Define an item type.
Define a process activity.
Identify options to create a workflow process.
Identify guidelines for modifying a workflow process diagram.
Identify
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Oracle 11i10 System Admin Workflow Applications Manager

...s: 0.50 CEUs
Language Options:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: Setting Up Oracle Workflow
Identify the mandatory steps for setting up Oracle Workflow.
Identify options that enable you to set up global workflow preferences.
Identify key concepts related to setting up an Oracle Workflow directory service.
Identify key
more...
Crystal Reports v10 Introduction to Report Design Part 2

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Organizing Reports
Identify the options for creating a group in a report.
Modify a group in a report.
Identify the steps to select records using Select Expert.
Sort records using Record Sort Expert.
Add a summary field in a report.
Sort groups by using
more...
Crystal Reports v10 Introduction to Report Design Part 3

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Reports: Working with Data
Identify the key aspects of formulas used in Crystal Reports v10.
Identify the options available in Formula Workshop.
Create and add a formula in a report.
Create a selection formula.
Identify options for setting conditional
more...
Oracle 11i10 System Admin Application Function Data Security

...s: 0.50 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Introducing Oracle Applications Security
Identify features of Core Security layers of access control in Oracle Applications security.
Identify features of Oracle User Management layers of access control in Oracle Applications security.
Unit 2: Managing
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Oracle 11i10 System Admin User Management Resource Auditing

...s: 0.50 CEUs
Language Options:
US English
Total Learning Time:
2.75 hours
Objectives:
Unit 1: Oracle User Management
Identify privileges of different types of users in Oracle User Management.
Identify steps in different phases of Oracle User Management implementation.
Identify features of roles.
Identify advantages of roles over responsibilities.
more...
Oracle 11i10 System Admin Concurrent Management Profile Options

...s: 0.50 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Managing Concurrent Programs and Reports
Identify features of concurrent processing.
Schedule concurrent requests.
Identify the uses of different options in the Requests window.
Identify the statuses of different phases of the concurrent request process.
more...
Oracle 11i10 System Admin Printer Management Form Personalization

...s: 0.50 CEUs
Language Options:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: Introduction to Printer Management
Identify features of print definition components.
Identify steps to define a new printer using custom components.
Identify features of the Pasta utility.
Identify steps to define a printer type to use Pasta.
Identify
more...
Oracle 11i10 System Admin Personalization Workflow Components

...s: 0.50 CEUs
Language Options:
US English
Total Learning Time:
3 hours
Objectives:
Unit 1: Personalizing OA Framework Pages
Identify features of personalizations.
Match the profile options configured to enable or disable page personalization with their features.
Identify steps to perform administrator-level page personalization.
Identify steps to
more...
Oracle 11i10 Project Foundation Fundamentals Part 1

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Enterprise Project Management Solution
Identify key features of Oracle Project Foundation (PJF).
Identify features of Oracle Project Costing (PJC).
Identify features of Oracle Project Billing (PJB).
Identify features of Oracle Project Resource Management
more...
Oracle 11i10 Project Foundation Fundamentals Part 5

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
1.5 hours
Objectives:
Unit 1: Project Templates
Identify features of a project template.
Identify the steps to define a project template.
Identify the uses of different Quick Entry options on a project template.
Identify the steps to define a project using a project template.
more...
Oracle 11i10 Order to Cash Tax Accounting Period Closing

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Tax Accounting Process
Identify key concepts related to tax in Oracle 11i10 Order to Cash.
Identify the steps for setting up tax.
Identify options for defining tax codes and rates.
Identify key concepts related to tax groups.
Distinguish between the
more...
Oracle 11i10 Order to Cash Setting Up Processing Receipts

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Setting Up Receipts
Identify key concepts related to the receipt setup process.
Identify options for defining Receivables activities.
Identify options for defining a bank.
Identify key concepts related to the setups for defining receipts.
Identify system
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Oracle 11i10 Order to Cash Shipping Overview Setups

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Shipping Fundamentals
Identify key concepts related to the shipping process.
Identify key concepts related to managing the shipping process.
Identify options for managing shipping exceptions.
Identify options for setting shipping transaction parameters.
more...
Microsoft FrontPage 2003 Expert User

...CEUs
Language Options:
US English, German
Total Learning Time:
3 hours
Objectives:
Unit 1: Web Components and CSS
Create a table of contents for a Web page.
Insert a photo gallery into a Web page.
Identify features of advanced controls that can be inserted in a Web page.
Create a cascading style sheet (CSS) using preexisting templates.
Link a
more...
Macromedia Flash MX 2004 Getting Started

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Flash MX 2004 Fundamentals
Identify the key features of Macromedia Flash MX 2004.
Identify the key components of the Macromedia Flash MX 2004 interface.
Identify the components of the workspace in Macromedia Flash MX 2004.
Identify the main components of a
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Macromedia Flash MX 2004 Fundamentals of ActionScript

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Understanding ActionScript
Identify the new features of ActionScript 2.0.
Identify the basic elements of ActionScript.
Unit 2: Working with ActionScript
Identify the methods for handling events.
Identify the ways for attaching event handlers to
more...
Oracle Database 10g Administration Workshop II Part 4

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: ASM and Materialized Views
Identify features of Automatic Storage Management (ASM).
Identify features of Automatic Storage Management (ASM) architecture.
Identify key concepts related to creating and accessing an Automatic Storage Management (ASM) instance.
more...
Oracle Database 10g Administration Workshop II Part 3

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Flashback Technology
Identify features of Flashback technology.
Identify features of Flashback Database.
Sequence the steps for configuring Flashback Database using SQL.
Sequence the steps for configuring Flashback Database using Enterprise Manager (EM).
more...
Oracle Database 10g Adminsitration Workshop I Part 3

...
Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Working with Databases
Identify security practices and principles that are implemented in Oracle Database 10g.
Identify advantages of revoking unnecessary privileges from the user group PUBLIC.
Identify guidelines for restricting dictionary and directory
more...
Oracle Database 10g SQL Fundamentals I Part 2

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: DML and Schema Objects
Identify the code for using the INSERT statement.
Identify the code for using the UPDATE statement.
Identify the code for using the DELETE statement.
Identify the code for using the MERGE statement for updating or inserting data into
more...
Oracle Database 10g PL SQL Fundamentals Part 1

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Programming with PL/SQL
Identify features of PL/SQL.
Identify benefits of PL/SQL.
Identify features of PL/SQL blocks.
Match different PL/SQL program constructs with their features.
Identify features of the iSQL* Plus programming environment.
Identify
more...
Oracle Database 10g SQL Fundamentals I Part 1

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Database Management in Oracle 10g
Match the different phases of system development life cycle (SDLC) with their features.
Identify features of an Entity Relationship (ER) model.
Identify features of Relational Database Management System (RDBMS).
Identify
more...
Oracle Database 10g Administration Workshop II Part 2

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Using RMAN
Match various RMAN commands with their features.
Distinguish between the methods for issuing RMAN commands.
Identify features of the BACKUP command.
Identify constraints to be considered for performing backups using RMAN.
Identify key concepts
more...
Oracle Database 10g Administration Workshop I Part 4

...
Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Undo and Lock Management
Identify benefits of undo data.
Identify features of undo segments.
Identify undo management tasks that a DBA should perform to use Undo efficiently.
Identify features of undo retention.
Identify the options that you can
more...
Oracle Database Administration Workshop I Part 2

...
Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Managing Users
Identify features of database user accounts and profiles in Oracle Database 10g.
Identify options you can configure when creating a user.
Identify options used to grant privileges to a user.
Identify features of quotas assigned to users.
more...
Macromedia Captivate 1 0 Getting Started

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Captivate Fundamentals
Identify the key features of Macromedia Captivate 1.0.
Identify the key features of the working environment in Macromedia Captivate 1.0.
Identify the workflow in Macromedia Captivate 1.0.
Unit 2: Working with Movies
Identify
more...
Macromedia Captivate 1 0 Developing Movies

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Adding Movie Components
Identify the steps to add images to a slide.
Identify the steps to add audio to a slide.
Identify the options to record audio for a movie.
Identify the steps to add highlight boxes to a slide.
Add playback controls to a movie.
more...
Macromedia Captivate 1 0 Movies Quizzes MenuBuilder

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Working with Movies and Quizzes
Identify custom recording options.
Identify preferences you can set for a movie.
Identify options for resizing a movie.
Identify the options for editing audio timing.
Identify the steps for exporting and importing captions.
more...
Advanced Six Sigma The Improve Control Phases of DMAIC

...its: 3 Hour
Language Options:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Existing Processes: Improving
Analyze the iterative nature of the DMAIC model for a process.
Identify the impact of the Improve phase on a Six Sigma team.
Identify the impact of the Improve phase on customers.
Unit 2: Newly Improved Process: Controlling
more...
Advanced Six Sigma The Measure Analysis Phases of DMAIC

...its: 3 Hour
Language Options:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Using Data to Improve the Process
Identify what needs to be measured in terms of defect, unit, and opportunity.
Identify the key activities involved in the Measure Phase.
Specify the role of different types of data in the Measure and Analysis phases of DMAIC.
more...
Advanced Six Sigma The Define Phase of DMAIC

...its: 3 Hour
Language Options:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Problem Analysis
Define a ?good? problem.
Implement the DMAIC model to resolve problems.
Identify the role of a Six Sigma Champion.
Set project expectations regarding duration, time involved, and results to expect.
Unit 2: Customer Perspective
more...
Supply Chain Management Using Models

...s: 0.20 CEUs
Language Options:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Sourcing and Logistics Benefits
Identify factors that help in transforming the supply chain.
Identify steps for developing a superior supply chain strategy.
Identify characteristics of the quadrants of the sourcing strategy matrix.
Match levels in sourcing
more...
Introduction to E-Commerce

...
Japanese, Chinese, Brazilian Portuguese, US English
Total Learning Time:
7 hours
Objectives:
Unit 1: Introduction to E-Commerce (2 hours)
Identify the benefits of online training, seminars, and conferences.
Identify the functions of intranets and extranets in e-commerce.
Identify the internal benefits of e-commerce to a business enterprise.
Identify
more...
Building Cisco Remote Access Networks Part 1

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: WAN Technologies and Components (2 hours)
Identify features of circuit-switched connections.
Identify features of packet-switched connections.
Identify features of broadband access technologies.
Identify features of WAN Encapsulation Protocol types.
more...
Building Cisco Remote Access Networks - Part 2

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Accessing Broadband (1 hour)
Identify features of Network Address Translation (NAT).
Identify commands for translating an address.
Identify steps for Port Address Translation (PAT).
Identify commands for configuring dynamic Network Address Translation
more...
Building Cisco Remote Access Networks - Part 3

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: ISDN Overview (1 hour)
Identify commands used to configure an Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) connection.
Identify commands used to configure caller identification (ID) screening.
Identify features of rate adaption.
more...
Building Cisco Remote Access Networks Part 4

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Quality of Service (4 hours)
Identify types of problems that can occur when merging different traffic streams.
Identify the issues that can affect QoS.
Identify the three models for QoS.
Identify the mechanisms used to achieve QoS.
Identify methods for
more...
Programming XML Using XML

... credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Generating XML from Java Objects (1.5 - 2 hours) Identify considerations for generating XML from Java objects. Identify considerations for generating XML from Java objects manually. Identify the stages
more...
Microsoft Visio 2003 Proficient User

...s: 0.30 CEUs
Language Options:
US English
Total Learning Time:
2 to 3 hours
Objectives:
Unit 1: Microsoft Visio 2003 Environment
Identify features of various interface elements in Microsoft Visio 2003.
Identify features of different types of drawing templates available in Microsoft Visio 2003.
Identify Page Setup options in Microsoft Visio 2003.
more...
Lotus Notes 6 New Features of IBM Lotus Notes 6

...Us Language Options Spanish, French, US English Total Learning Time 6 to 8 hours Objectives Unit 1: Notes 6 Introduction (1.5 - 2 hours) Identify new features of the Logon and Logout boxes in Lotus Notes 6. Identify parts of the Lotus Notes 6 interface. Identify options for searching with Lotus Notes 6.
more...
Lotus Notes 6 Moving to IBM Lotus Notes 6

The first course introduces the Lotus Notes 6 environment and capabilities, and the basics of Notes navigation using bookmarks and other navigation tools. The learner is given instruction in the establishment of their mail environment, including such procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given
more...
Microsoft Works Suite 2005 Creating Documents

...
Self-Study
Language Options:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Microsoft Word Fundamentals
Start Microsoft Word from Works Task Launcher.
Save a document.
Identify options for printing documents.
Identify methods used to edit text in documents.
Identify methods used to format text in documents.
Identify options
more...
Microsoft Works Suite 2005 Creating Spreadsheets

...
Self-Study
Language Options:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Getting Started with Works Spreadsheet
Identify the components on the Works Spreadsheet interface.
Create a spreadsheet.
Identify options available to use the Help feature.
Identify methods to edit data in spreadsheets.
Identify options to format data in
more...
Microsoft Works Suite 2005 Creating Databases

...
Self-Study
Language Options:
US English
Total Learning Time:
2 hours
Objectives:
Unit 1: Working with Databases
Identify components of the Works Database interface.
Create a database from an existing template.
Identify the steps to create a blank database.
Identify functions of database views.
Save a database.
Identify the steps to insert
more...
Paint Shop Photo Album 5

... Options:
US English, Spanish, Italian, French
Total Learning Time:
2 hours
Objectives:
Unit 1: Paint Shop Photo Album
Identify elements of the Paint Shop Photo Album main window.
Identify options for importing photos into Paint Shop Photo Album.
Unit 2: Working with Paint Shop Photo Album
Manage folders in Paint Shop Photo Album.
Add
more...
Paint Shop Pro 9 Introduction

... Options:
US English, Spanish, Italian, French
Total Learning Time:
2 hours
Objectives:
Unit 1: Paint Shop Pro Fundamentals
Identify elements in the Paint Shop Pro main window.
Get your photos into Paint Shop Pro.
Identify features of the Paint Shop Pro Browser window.
Unit 2: Working with Paint Shop Pro
Identify the steps for enhancing
more...
Introduction to Microsoft Works Suite 2005

...
Self-Study
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Introduction to the Works Task Launcher
Open the Works Task Launcher from the Start menu.
Identify features of the Works Task Launcher.
Identify features of the Programs page in the Works Task Launcher.
Identify features of the Help menu in Works Task
more...
Oracle 11i10 Project Foundation Fundamentals Part 3

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Resource Definitions
Identify features of components used to define resources in Oracle Projects.
Identify the steps to define jobs.
Identify the steps to define a competence.
Identify the steps to define an employee.
Identify the steps to maintain
more...
Oracle 11i10 Project Foundation Fundamentals Part 4

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Project Setup
Identify the features of an Oracle Projects structure.
Identify the steps to define a project status.
Identify the steps to define a project classification.
Identify the steps to define a service type.
Identify uses of the options that
more...
Oracle 11i10 Project Foundation Fundametnals Part 6

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Organization Forecasting
Identify features of organization forecasting.
Identify activities that are prerequisites for organization forecast processing.
Identify features of calculation processes for forecast amounts.
Identify processes involved in
more...
Quality Management Business Process Improvement

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit1: Preparing to Change Business Processes (0.5 - 1 hour) Identify the goals management should accomplish to prepare for leading business process improvement. Given three goals, prepare to lead business process improvement.
more...
Oracle 11i10 Project Foundation Fundamentals Part 2

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Introducing Periods and Calendars
Identify uses of different types of periods.
Identify steps to set Project Accounting (PA) and General Ledger (GL) periods.
Identify features of calendars.
Identify the steps in the phases of implementing calendars.
more...
Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Orders: Managing
Identify key concepts related to order processing constraints.
Identify key issues related to updating an order.
Perform mass updates of orders.
Identify characteristics of the order versioning feature.
Identify characteristics of the
more...
Oracle 11i10 Order to Cash Order Entry Overview

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Oracle 11i Order Entry
Identify key areas in the order entry process.
Identify characteristics of the Negotiation functionality.
Create a transaction type for orders.
Identify options for assigning a document sequence to a transaction type.
Set up
more...
Oracle 11i10 Order to Cash Order Creation Setup

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: Order Creation and Setup
Identify key issues in working with a Blanket Sales Agreement (BSA).
Create a Blanket Sales Agreement (BSA).
Identify features of internal requisitions.
Identify tasks involved in creating an internal order.
Identify key
more...
A 2003 Hardware Part 1 Devices System Components

... credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Basic Hardware Concepts (1.5 - 2 hours) Identify functions of a computer. Match components of a system unit with their functions. Identify functions of a power supply unit (PSU).
more...
Basic Personal Finance

...ptions e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Personal Finance Software (2 - 3 hours) Match types of money management software with their features. Match accounts in personal finance software with their functions. Identify features of categories in
more...
Complete A 2003 Curriculum

This A+ curriculum introduces basic hardware components and teaches about SCSCI devices and how to configure Bus Architecture. It delves into the concepts of memory modules, mainboards, and bus architecture and presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. The curriculum presents instruction on system interfaces and the underlying
more...
E-Commerce Security

...EUs
Language Options:
Chinese, US English
Total Learning Time:
6-8 hours
Objectives:
Unit 1: Security Firewalls (1 - 2 hours)
Identify approaches to security risk assessment in e-commerce.
Identify the features of network security relating to access administration.
Identify physical security options.
Identify the risks involved in downloading
more...
Building an E-Commerce Business Case

...Us
Language Options:
Japanese, US English
Total Learning Time:
6-8 hours
Objectives:
Unit 1: Building Online Revenues (1 - 2 hours)
Identify the guidelines for an online business plan.
Identify the guidelines for building a B2B transaction environment.
Identify the guidelines for building a B2B transaction model.
Identify the corporate benefits
more...
Oracle e-Business 11i System Admin Fundamentals 2

...g/Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Administering Concurrent Managers (2 hours)
Identify considerations for assigning work shifts.
Identify considerations for specializing a Concurrent Manager.
Identify considerations for controlling concurrent managers.
Identify features of parallel
more...
Crystal Reports v10 Introduction to Report Design Part 1

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Introduction to Crystal Reports
Identify the features of Crystal Reports v10.
Open an existing report in Crystal Reports v10.
Identify the main areas in the Crystal Reports v10 window.
Unit 2: Reports: Creating and Saving
Identify the key concepts of
more...
Oracle 11i General Ledger Fundamentals Part 1

...g/Self-Study
Language Options:
US English
Total Learning Time:
3.25 hours
Objectives:
Unit 1: Oracle GL (3.25 hours)
Identify the steps of Oracle GL setup.
Identify the steps for creating a COA.
Identify the steps for creating a set of books (SOB).
Define a SOB.
Assign a SOB to a responsibility.
Identify tasks to be performed to maintain
more...
CompTIA Server 2005 Server Maintenance Security

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Physical Housekeeping
Identify the key aspects of detecting hardware errors.
Identify the features of different status lights.
Identify the key aspects of ventilation for hardware equipment.
Identify the features of server fans.
Identify the different
more...
Business Code of Conduct Confidentiality Company Assests

This course examines the importance of confidentiality at all levels and provides examples of breaches of confidentiality. It also covers employee obligations and the consequences of confidentiality breaches. Learn To: Identify internal and external breaches of confidentiality. Identify consequences of breaching confidentiality. Identify measures for protecting confidential
more...
Cisco Networking Technologies Introduction Part 3

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Routing (2 hours)
Identify information contained in the routing table.
Identify goals of routing protocols.
Identify characteristics of interior and exterior gateway protocols.
Identify characteristics of distance-vector and link-state protocols.
more...
Cisco Networking Technologies Introduction Part 4

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Configuring Cisco Routers (4 hours)
Identify how to complete router system setup.
Identify the command used to log in to privileged mode on a router.
Identify features of keyboard help on a router.
Identify command line key sequences.
Identify features
more...
Designing for Cisco Internetwork Solutions Part 4

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Network Security Solution Evaluation (1 hour)
Identify guidelines for network security risk assessment.
Identify threats to network security.
Identify guidelines for securing network devices.
Identify guidelines for securing networks.
Identify guidelines
more...
Oracle 11i e-Business Suite Essentials for Implementers Part 1

...
Self-Study
Language Options:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Oracle 11i Architecture
Identify principles that form the basis of the business architecture of Oracle 11i e-Business Suite.
Identify features of the technical architecture of the Oracle 11i e-Business Suite.
Unit 2: Shared Entities and Integration Points
more...
Oracle 11i e-Business Suite Essentials for Implementers Part 2

...
Self-Study
Language Options:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Flexfields Fundamentals
Identify features of flexfields.
Identify features of key and descriptive flexfields.
Enter an invoice to display a key flexfield.
Display a descriptive flexfield.
Enter an asset to describe context sensitivity.
Sequence the
more...
Business Code of Conduct Conflicts of Interest

This course covers the fundamentals of conflicts of interest. It examines what constitutes a conflict of interest, how such conflicts should be dealt with, and what may be the potential consequences associated with conflicts of interest. Learn To: Identify a conflict of interest. Identify rules and regulations governing conflicts of interest. Identify auditor and analyst conflicts.
more...
Business Code of Conduct Sarbanes Oxley Act

...CI credits: 1 Hour Language Options: US English Total Learning Time: 1 hour Objectives: Unit 1: Sarbanes-Oxley and SEC Rules (1 hour) Identify important areas covered by Sarbanes-Oxley. Identify director independence requirements. Identify responsibilities of audit, nominating, and compensation committees. Identify reforms for compensation and stock trading.
more...
International Business Essentials The Global Business Environment

...I credits: 3 Hours Language Options: US English Total Learning Time: 2 to 4 hours Objectives: Unit 1: The Global Environment(0.5 - 2 hour) Identify the four types of business strategies. Define cultural competence. Identify steps for developing cultural competence. Identify guidelines for conducting international business in future-oriented cultures.
more...
Diversity Managing Diversity in the Workplace

...I credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Understanding Inclusion and Culture (1 hour) Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture that affect the workplace by using the lens model. Identify the three levels of culture as defined
more...
Diversity Diversity in the Workplace

...I credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: The Fundamentals of Diversity (0.5 hours) Define diversity and its different facets. Interpret words associated with diversity. Describe how diversity benefits the organization. Explain how diversity benefits you. Unit 2: Understanding Culture (0.5 hours)
more...
International Business Essentials Succeeding as a Global Manager

...I credits: 3 Hours Language Options: US English Total Learning Time: 2 to 4 hours Objectives: Unit 1: Organizing the Global Enterprise (0.5 - 2 hour) Identify how the dynamics of the global workforce affects managers. Identify steps for reengineering businesses to be successful in the global market. Follow steps businesses can take to ensure effective
more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 2

...g/Self-Study
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Workflow Development (1.75 hours)
Define attributes for Oracle Workflow.
Identify guidelines for defining lookups.
Define messages.
Identify features of notification activities.
Define notification activities.
Unit 2: Workflow Monitoring (1.75
more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 3

...g/Self-Study
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Activities (1.75 hours)
Identify tasks to be performed to define activity details.
Identify features of Event activities.
Define an event activity.
Identify tasks to be performed for defining event details.
Unit 2: Workflow APIs (1.75 hours)
more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 1

...g/Self-Study
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Workflow Architecture and Components (1 hour)
Identify features of business processes integration using Oracle Workflow.
Match Oracle Workflow database components with their features.
Identify the features of Oracle Workflow application server components.
more...
Oracle Designer 6i First Class Design Generation

...edits: 0.70 CEUs Language Options American English Total Learning Time 6 to 8 hours 61415 Objectives Unit 1: Oracle Designer Introduction 2 - 3 hours o Identify the phases of the development life cycle. o Identify the features of Oracle Designer. o Identify how the Entity Relationship Diagrammer is used to prepare for Server Design. o Identify how a Function Hierarchy
more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 4

...g/Self-Study
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Administration (1.75 hours)
Identify issues involved in setting Global Workflow Preferences.
Identify the issues in setting up a directory service.
Identify the tasks to be performed to configure Business Event System (BES).
Identify the optional setup
more...
International Business Essentials Conducting Business in Europe

...I credits: 3 Hours Language Options: US English Total Learning Time: 2 to 4 hours Objectives: Unit 1: Germany (0.5 - 2 hour) Identify historical, political, and religious characteristics of Germany. Identify ways that Germany's orientation toward time impacts negotiations. Identify ways that Germany's orientation toward individualism impacts negotiations. Follow
more...
Designing for Cisco Internetwork Solutions Part 1

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Network Design Preliminary Information (1 hour)
Distinguish between traditional and modern network organizational models.
Identify guidelines for implementing a network organizational model.
Identify characteristics of organizational policies and procedures.
more...
Designing Cisco Internetwork Solutions Part 2

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Basic Campus Switching Design (4 hours)
Identify factors to consider when designing an Enterprise Campus.
Match types of transmission media with their characteristics.
Distinguish between switched Local Area Network (LAN) and shared LAN segmentation
more...
Designing Cisco Internetwork Solutions Part 3

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1 : Network IP Addressing Design (2 hours)
Identify characteristics of the IPv4 address structure.
Identify considerations for determining network size with respect to the IP addressing plan.
Identify considerations for choosing between private and public IP
more...
Interconnecting Cisco Networking Devices Part 1

...s: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Switching and Spanning (2 hours)
Sequence the steps in managing Layer 2 addresses.
Sequence the steps for forwarding and filtering frames.
Identify problems associated with a redundant topology.
Identify features of Spanning Tree Protocol (STP) operations.
more...
Oracle 11i Procure to Pay Part 1

...g/Self-Study
Language Options:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Procure-to-Pay Overview (2 hours)
Match the applications used in the procure-to-pay process with their descriptions.
Identify role of suppliers in the sourcing phase of the procure-to-pay process.
Identify request for quotation (RFQ) and quotation tasks that
more...
Interconnecting Cisco Networking Devices Part 2

...s: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Address Translation (1 hour)
Sequence the steps for inside source address translation.
Sequence the steps for configuring static translation.
Sequence the steps to configure dynamic translation.
Sequence the steps for overloading an inside global address.
more...
Interconnecting Cisco Networking Devices Part 3

...s: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: WAN Technologies (2 hours)
Identify features of WAN interfacing and cabling.
Identify features and functions of WAN encapsulation protocols.
Identify features of High-Level Data Link Control (HDLC).
Identify features of the Point-to-Point Protocol (PPP)
more...
Building Cisco Multilayer Switched Networks Part 1

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Enterprise Composite Network Model (4 hours)
Identify features of a Layer 2 switch.
Identify features of routers.
Identify features of multilayer switches.
Identify features of the Enterprise Composite Network Model.
Identify benefits of using campus
more...
Building Cisco Multilayer Switched Networks Part 2

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: STP (2 hours)
Identify how Spanning Tree Protocol (STP) prevents bridging loops.
Identify the features of the BID that can be chosen as the root switch.
Identify features of a Bridge Protocol Data Unit (BPDU).
Match spanning-tree port states with their
more...
Building Cisco Multilayer Switched Networks Part 3

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Multilayer Switched Networks (2 hours)
Identify features of redundant supervisor engines.
Identify guidelines for configuring Route Processor Redundancy Plus (RPR+).
Identify guidelines for using Route Processor Redundancy Plus (RPR+) hardware.
Match
more...
Building Cisco Multilayer Switched Networks Part 4

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Network Optimization and Security (4 hours)
Identify guidelines for configuring Switched Port Analyzer (SPAN) and Virtual Switched Port Analyzer (VSPAN).
Identify guidelines for configuring Remote Switched Port Analyzer (RSPAN).
Identify commands for
more...
Building Scalable Cisco Internetworks Part 1

...: 0.70 CEUs
Language Options:
US English
Total Learning Time:
6-8 hours
Objectives:
Unit 1: Extending IP Addressing (1 - 2 hours)
Identify benefits of effective network design.
Identify benefits of extending IP-addressing within a network.
Identify benefits of using variable-length subnet masks (VLSM).
Identify the steps involved in calculating
more...
Building Scalable Cisco Internetworks Part 2

...: 0.70 CEUs
Language Options:
US English
Total Learning Time:
6-8 hours
Objectives:
Unit 1: OSPF Protocol Concepts (1 - 2 hours)
Identify features of Open Shortest Path First (OSPF) areas.
Identify the steps involved in Open Shortest Path First (OSPF) calculation.
Identify Open Shortest Path First (OSPF) packet types.
Identify the steps involved
more...
Programming XML Using XML

... credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Generating XML from Java Objects (1.5 - 2 hours) Identify considerations for generating XML from Java objects. Identify considerations for generating XML from Java objects manually. Identify the stages
more...
Building Scalable Cisco Internetworks Part 3

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: EIGRP Protocol Concepts (2 hours)
Identify the relationships between the Enhanced Interior Gateway Routing Protocol (EIGRP) database and the IP routing table.
Identify considerations for performing Enhanced Interior Gateway Routing Protocol (EIGRP) metric
more...
Building Scalable Cisco Internetworks Part 4

...: 0.90 CEUs
Language Options:
US English
Total Learning Time:
8-10 hours
Objectives:
Unit 1: Introduction to BGP Configuration (1 - 2 hours)
Identify key aspects of Border Gateway Protocol (BGP) path-vector routing.
Identify characteristics of Border Gateway Protocol (BGP).
Identify Border Gateway Protocol (BGP) message types.
Identify key terms
more...
Programming XM XML Parsing

...edits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: WebSphere Studio Overview (1.5 - 2 hours) Identify features of the WebSphere Studio family. Identify features of WebSphere Studio Workbench. Identify features of WebSphere Studio Application Developer.
more...
Java for Procedural Programmers Java Concepts

... credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Java Language Syntax (2 - 3 hours) Differentiate between WebSphere Studio family members. Identify features of WebSphere Studio Workbench. Identify features of WebSphere Studio Application Developer.
more...
Oracle 11i10 Order to Cash Customer Credit Management Setup

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Managing Parties and Customer Accounts
Identify features of the party model.
Identify tasks involved in managing parties.
Identify features of profile classes.
Identify options for managing customer account profiles.
Identify key concepts of Data
more...
Oracle 11i10 Order to Cash Lifecycle Key Components

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Oracle 11i10 Order to Cash Lifecycle
Match the processes involved in the Order to Cash lifecycle with their descriptions.
Match the multiple fulfillment models of Order Management (OM) with their descriptions.
Identify key concepts in the Order Management
more...
Oracle Database 10g Administration Workshop II Part 1

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Manageability in Oracle Database 10g
Match goals of Oracle Database 10g manageability features with the methods of achieving them.
Identify features of the Oracle Database 10g manageability strategy.
Unit 2: Using Globalization Support
Identify
more...
Oracle Database 10g New Features for Administrators Part 1

...
Self-Study
Language Options:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Oracle Database 10g - New Features
Match goals of Oracle Database 10g manageability with the methods of achieving them.
Identify features of the Oracle Database 10g manageability strategy.
Identify attributes of Grid computing.
Identify features of Oracle
more...
Cisco Internetwork Troubleshooting Part 1

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Baseline Configuration (2 hours)
Identify components of a network configuration table.
Identify characteristics of a network topology diagram.
Identify guidelines for discovering network configuration information.
Identify components of an end-system
more...
Cisco Internetwork Troubleshooting Part 2

...: 0.80 CEUs
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Network Problem Symptoms and Analysis (2 hours)
Identify symptoms of problems occurring at the network layer.
Identify functions of network layer commands.
Identify functions of commands for isolating Address Resolution Protocol (ARP) and routing table
more...
Designing Cisco Network Service Architectures Part 1

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Network Service Architectures (1 hour)
Identify features of the Cisco Architecture for Voice, Video and Integrated Data (AVVID) framework.
Identify concerns associated with optimal network deployment.
Identify features of Cisco Architecture for Voice, Video
more...
Oracle Database 10g New Features for Administrators Part 2

...
Self-Study
Language Options:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Automatic Management
Identify features of Automatic Database Diagnostic Monitor (ADDM).
Identify options for analyzing Automatic Database Diagnostics Monitor (ADDM) results.
Identify features of Automatic Shared Memory Management (ASMM).
Identify options
more...
Designing Cisco Network Service Architectures Part 2

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Designing Network Management Services (2 hours)
Identify features of network management.
Identify features of the CiscoWorks network management solution.
Identify features and functions of management tools for the CiscoWorks LAN solution.
Identify features
more...
Designing Cisco Network Service Architectures Part 3

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Designing Security Services 1 (2 hours)
Identify features of network security policies.
Identify the steps involved in the network security process.
Identify elements of a Cisco security solution.
Identify reconnaissance-type security threats.
Identify
more...
Designing Cisco Network Service Architectures Part 4

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Designing QoS (2 hours)
Identify ways in which QoS answers network requirements.
Match QoS architectures with their functions.
Identify the classification of a Cisco QoS solution.
Identify the congestion management tools of a Cisco QoS solution.
Identify
more...
Designing Cisco Network Service Architectures Part 5

...
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Designing Enterprise Wireless Networks (2 hours)
Identify features of Cisco wireless communication architecture.
Identify components of a Cisco wireless solution.
Identify radio frequency design considerations for an enterprise WLAN solution.
Identify
more...
Oracle Database 10g New Features for Administrators Part 3

...
Self-Study
Language Options:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Resource Management and Job Scheduling
Identify features of Resource Manager in Oracle Database 10g.
Identify options for creating a mapping between consumer groups and session attributes.
Identify modifications to the DBMS_RESOURCE_MANAGER package in Oracle
more...
Oracle Database 10g New Features for Administrators Part 4

...
Self-Study
Language Options:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Backup and Recovery Enhancements
Identify features of the flash backup and recovery strategy.
Identify tasks that you perform when using the flash recovery area to simplify management of recovery-related files.
Identify tasks that you perform when using the
more...
Oracle Database 10g New Features for Administrators Part 5

...
Self-Study
Language Options:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Storage Management
Identify features of Automatic Storage Management (ASM).
Identify tasks in the process for creating an ASM-enabled database instance.
Identify options for administering an Automatic Storage Management (ASM) instance.
Identify features of
more...
Oracle Database 10g Administration Workshop I Part 1

...
Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Oracle Database 10g Workshop
Identify features of a Relational Database Management System (RDBMS).
Match the different types of integrity constraints with their features.
Identify tasks of an Oracle DBA.
Identify features of Optimal Flexible Architecture
more...
Oracle 11i Procure to Pay Part 5

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Period Close (2 hours)
Identify tasks related to invoices and accounting entries that need to be performed to close a Payables period.
Identify accounts payable (AP) and GL-related tasks that need to be performed for closing a Payables period.
Identify
more...
Java Operations Flow Control

...s: 0.30 CEUs
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Data Type Conversion and Operators
Identify code that performs different types of data type conversions for primitive data types.
Identify code that performs data type casting on primitive data types.
Identify associativity and precedence rules for
more...
Java Operations Flow Control

...s: 0.30 CEUs
Language Options:
US English
Total Learning Time:
3.5 hours
Objectives:
Unit 1: Data Type Conversion and Operators
Identify code that performs different types of data type conversions for primitive data types.
Identify code that performs data type casting on primitive data types.
Identify associativity and precedence rules for
more...
Intro to Object-Oriented Programming with Java

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: Classes, Objects, and Arrays
Identify advantages of using Object-Oriented Programming (OOP).
Identify features of a class declaration.
Identify key concepts related to objects.
Identify the syntax to create arrays.
Identify features of an anonymous
more...
Intro to Object-Oriented Programming with Java

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: Classes, Objects, and Arrays
Identify advantages of using Object-Oriented Programming (OOP).
Identify features of a class declaration.
Identify key concepts related to objects.
Identify the syntax to create arrays.
Identify features of an anonymous
more...
Advanced OOP Java Concepts

...s: 0.20 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Object Lifetime
Identify key concepts related to class initialization.
Identify key concepts related to constructors.
Identify features of constructor chaining.
Identify key concepts related to garbage collection in Java programs.
Identify features of
more...
Advanced OOP Java Concepts

...s: 0.20 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Object Lifetime
Identify key concepts related to class initialization.
Identify key concepts related to constructors.
Identify features of constructor chaining.
Identify key concepts related to garbage collection in Java programs.
Identify features of
more...
Java Exceptions Assertations

...s: 0.10 CEUs
Language Options:
US English
Total Learning Time:
1.5 hours
Objectives:
Unit 1: Introducing Exceptions and Assertions
Identify key concepts related to exceptions.
Distinguish between exceptions and errors.
Identify the code that uses the try, catch, and finally clauses to handle exceptions.
Identify the code that throws exceptions.
more...
Java Exceptions Assertations

...s: 0.10 CEUs
Language Options:
US English
Total Learning Time:
1.5 hours
Objectives:
Unit 1: Introducing Exceptions and Assertions
Identify key concepts related to exceptions.
Distinguish between exceptions and errors.
Identify the code that uses the try, catch, and finally clauses to handle exceptions.
Identify the code that throws exceptions.
more...
Oracle 11i Procure to Pay Part 4

...g/Self-Study
Language Options:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Invoices (3 hours)
Identify options in the Invoices window for creating an invoice header.
Identify options for distributing an invoice to multiple departments.
Identify options in the Scheduled Payments window for creating a scheduled payment.
Create an
more...
Oracle e-Business 11i System Admin Fundamentals 1

...g/Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: Managing Application Security(4 hours)
Create a new application user.
Identify considerations for defining data groups
Identify elements of function security.
Define a responsibility.
Identify guidelines for defining menus.
Identify features of the
more...
SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks

...edits: 0.70 CEUs Language Options American English Total Learning Time 7 hours 73484 Objectives Unit 1: Transferring Data 3 hours o Identify guidelines for importing and exporting data. o Match SQL Server 2000 tools used to import and export data with their functions. o Identify the features and functions of the Data Transformation Services (DTS) process. o Identify the
more...
Java Key Packages Collections

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: java.lang Package
Identify features of the java.lang package.
Identify features of Object class methods.
Identify considerations for implementing the String class.
Identify and use methods of the String class correctly.
Identify key concepts related to
more...
Java Key Packages Collections

...s: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4.5 hours
Objectives:
Unit 1: java.lang Package
Identify features of the java.lang package.
Identify features of Object class methods.
Identify considerations for implementing the String class.
Identify and use methods of the String class correctly.
Identify key concepts related to
more...
Java Threads

...s: 0.20 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Creating Java Threads
Identify benefits of using threads in Java.
Match methods and constructors provided by the Thread class in Java with their functions.
Identify the code to create a thread by extending the Thread class.
Identify the code to create a
more...
Java Threads

...s: 0.20 CEUs
Language Options:
US English
Total Learning Time:
2.5 hours
Objectives:
Unit 1: Creating Java Threads
Identify benefits of using threads in Java.
Match methods and constructors provided by the Thread class in Java with their functions.
Identify the code to create a thread by extending the Thread class.
Identify the code to create a
more...
Enterprise Connectivity with J2EE V1 4 Overview

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Distributed Computing (2 hours)
Identify the benefits of distributed computing.
Identify the strategies that conform to the guidelines for designing a distributed computing system in the specified situation.
Identify trade-offs in designing distributed
more...
Enterprise Connectivity with J2EE V1 4 Overview

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Distributed Computing (2 hours)
Identify the benefits of distributed computing.
Identify the strategies that conform to the guidelines for designing a distributed computing system in the specified situation.
Identify trade-offs in designing distributed
more...
Enterprise Connectivity with J2EE V1 4 Java Server Pages

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Web Application Development (2 hours)
Identify types of server-side technologies used to display content on a Web Page in different situations.
Match different technologies of a Web application with their responsibilities.
Identify benefits of the Model-View
more...
Enterprise Connectivity with J2EE V1 4 Java Server Pages

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Web Application Development (2 hours)
Identify types of server-side technologies used to display content on a Web Page in different situations.
Match different technologies of a Web application with their responsibilities.
Identify benefits of the Model-View
more...
Enterprise Connectivity with J2EE V1 4 Servlets

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Java Servlets (2 hours)
Identify advantages of servlets over CGI applications.
Match the methods in the servlet lifecycle with the situations in which these are used.
Identify the code for creating a servlet by using the javax.servlet package.
Identify the
more...
Enterprise Connectivity with J2EE V1 4 EJB Session Beans

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: EJB - Basic Concepts (2 hours)
Match the types of Enterprise JavaBeans (EJBs) with the situations in which they are used.
Identify features of the Model-View-Controller (MVC) architecture in Enterprise JavaBean (EJB).
Match the Enterprise JavaBean (EJB)
more...
Enterprise Connectivity with J2EE V1 4 EJB Entity Beans

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: EJB Clients (2 hours)
Identify the code for declaring and using an EJB reference for accessing an EJB.
Identify features of the ejb-client JAR file.
Identify features of J2EE application clients.
Unit 2: Entity Beans (2 hours)
Identify the type of
more...
Enterprise Connectivity with J2EE V1 4 EJB Entity Beans

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: EJB Clients (2 hours)
Identify the code for declaring and using an EJB reference for accessing an EJB.
Identify features of the ejb-client JAR file.
Identify features of J2EE application clients.
Unit 2: Entity Beans (2 hours)
Identify the type of
more...
Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Message-Driven Beans (2 hours)
Sequence the events in the life cycle of message-driven beans (MDBs).
Identify the requirements of the message-driven bean (MDB) class.
Identify features of message selectors.
Sequence the steps for developing and configuring
more...
Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Message-Driven Beans (2 hours)
Sequence the events in the life cycle of message-driven beans (MDBs).
Identify the requirements of the message-driven bean (MDB) class.
Identify features of message selectors.
Sequence the steps for developing and configuring
more...
Enterprise Connectivity with J2EE V1 4 Web Services Patterns

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Web Services (2 hours)
Identify benefits of service-oriented architecture (SOA).
Identify features of Simple Object Access Protocol (SOAP).
Identify features of Web Services Description Language (WSDL).
Identify features of Universal Description Discovery
more...
Enterprise Connectivity with J2EE V1 4 Web Services Patterns

...g/Self-Study
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
Unit 1: Web Services (2 hours)
Identify benefits of service-oriented architecture (SOA).
Identify features of Simple Object Access Protocol (SOAP).
Identify features of Web Services Description Language (WSDL).
Identify features of Universal Description Discovery
more...
Office XP-New Features Curriculum

Course Overview This curriculum provides a general overview of new productivity and information handling tools. It concentrates on new features within Microsoft Word, Excel and PowerPoint, and Microsoft Office XP software. Additionally, there is an emphasis on database, e-mail, and Internet software. This curriculum consists of two Skill Builder courses: Course 74010 Microsoft Office XP - New
more...
Office XP New Features Part 1 Overview Word Excel PowerPoint

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74010 Objectives Unit 1: New Features in Office XP 1 - 2 hours Identify the features of speech recognition in Office XP. Identify the features of handwriting recognition in Office XP. Identify features of smart tags in Office XP. Use Smart Tags to edit
more...
Oracle 11i Procure to Pay Part 2

...g/Self-Study
Language Options:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Sourcing and Requisitions (2 hours)
Create an Approved Supplier List (ASL).
Identify the steps to create a sourcing rule.
Assign a sourcing rule to a level.
Match sourcing profile options with their descriptions.
Identify the parts of a requisition.
more...
Office XP New Features Part 2 Access Outlook FrontPage

...4 CPE Credits Language Options American English Total Learning Time 7 hours 74011 Objectives Unit 1: New Features in Access 2002 3 hours Identify the undo and redo capabilities of Access 2002. Identify the features of error logging in database conversions. Convert a database from a previous version to Access 2002 format. Export a database
more...
Access XP Fundamentals

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74050 Objectives Unit 1: Basics of Access 2002 2 - 3 hours Identify advantages of a relational database. Identify the basics of a relational database. Sequence the steps for planning a relational database. Open a database by using Microsoft Access.
more...
Oracle 11i Procure to Pay Part 3

...g/Self-Study
Language Options:
US English
Total Learning Time:
6 hours
Objectives:
Unit 1: Creating Documents (1 hour)
Identify features of the Create Releases program.
Create a catalog quotation.
Create a standard Purchase Order (PO) using Workflow.
Sequence the steps to set workflow attributes.
Identify profile options and implementation
more...
Access XP Proficient User

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74051 Objectives Unit 1: Querying Data 1 - 2 hours Create a single-table query in Design view. Create a multiple-table query in Design view. Create a simple query by using the Simple Query Wizard. Match query wizards with their functions. Identify
more...
Advanced Project Leadership Selling Project Mgmt to the Organization

...I credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Identifying Project Management Problems (0.5 hours) Identify the problems caused due to lack of project management. Identify typical symptoms of problems caused by lack of project management. Identify causes for lack of project management. Unit 2: Selling Project
more...
Access XP Expert User

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74052 Objectives Unit 1: Advanced Queries 1 - 2 hours Create an update query. Create a delete query. Create an append query. Create a make-table query. Create a parameter query. Create a crosstab query. Create a union query.
more...
Excel XP Fundamentals

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74030 Objectives Unit 1: Basics of Excel 2002 2 - 3 hours Start Excel 2002. Identify elements of the Excel 2002 interface. Open a workbook. Search for a workbook. Open an existing template to create a workbook. Save a modified workbook.
more...
Strategic Sales Gaining Access to the Executives

...redits: 0.30 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Understanding the Executive Mindset (0.5 hours) Identify reasons to sell to top executives. Identify actions you can take to develop an executive mindset. Unit 2: Preparing to Contact the Executive (0.5 hours) Identify the types of information to gather before
more...
Excel XP Proficient User

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74031 Objectives Unit 1: Managing Display Properties 1.5 - 2 hours Add a button on a toolbar. Customize a menu by creating commands. Identify built-in formats for numbers. Identify custom number formats. Add a cell comment. Edit a cell
more...
Excel XP Expert User

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74032 Objectives Unit 1: Template and Database Integration 2 - 3 hours Create a new template file. Modify an existing template file. Create a new workbook by using a user-defined template. Open a spreadsheet solutions template. Enter data in a list
more...
Strategic Sales Building the Executive Relationship

...redits: 0.30 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Adapting to Behavioral Styles (0.5 hours) Identify the four behavioral styles you will encounter in executive sales. Identify how to approach a leader. Identify how to approach a socializer. Identify how to approach a peace keeper. Identify how to approach an
more...
FrontPage XP Curriculum

Course Overview This curriculum introduces the learner to both the core elements and higher level skills required to work with Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also
more...
FrontPage XP Curriculum

Course Overview This curriculum introduces the learner to both the core elements and higher level skills required to work with Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also
more...
Frontpage XP Proficient User

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74091 Objectives Unit 1: Introduction and Overview 1 - 2 hours Identify Internet concepts. Identify features of FrontPage 2002. Match FrontPage 2002 views with their purposes. Identify features of FrontPage 2002 server extensions. Identify features
more...
Self Development Motivating Yourself to Perform

... credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the benefits of motivation. Use motivation to improve your performance. Achieve three goals to increase your motivation. Simulation
more...
Frontpage XP Proficient User

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74091 Objectives Unit 1: Introduction and Overview 1 - 2 hours Identify Internet concepts. Identify features of FrontPage 2002. Match FrontPage 2002 views with their purposes. Identify features of FrontPage 2002 server extensions. Identify features
more...
FrontPage XP Expert User

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74092 Objectives Unit 1: Modifying and Structuring Web Sites 2 - 3 hours Import a file to a Web site. Import a Web site. Manually modify an extract of Hypertext Markup Language (HTML). Insert an element in HTML view. Set shared borders.
more...
FrontPage XP Expert User

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74092 Objectives Unit 1: Modifying and Structuring Web Sites 2 - 3 hours Import a file to a Web site. Import a Web site. Manually modify an extract of Hypertext Markup Language (HTML). Insert an element in HTML view. Set shared borders.
more...
Outlook XP Fundamentals

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74070 Objectives Unit 1: Basic Messaging Features in Outlook 2002 2 - 3 hours Start and exit Outlook 2002. Identify the components of the Outlook 2002 interface. Obtain help by using the Outlook 2002 Office Assistant. Obtain help by using the Answer Wizard
more...
Outlook XP Proficient User

...4 CPE Credits Language Options American English Total Learning Time 8 hours 74071 Objectives Unit 1: Arranging Meetings and Contacts 2 hours Plan a single meeting by inviting attendees and booking a resource. Plan a recurring meeting. Invite an additional attendee to a scheduled meeting. Respond to a meeting request. Reschedule
more...
Strategic Sales Developing Executive Proposals

...redits: 0.30 CEUs Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Differentiating Your Proposal (0.5 hours) Identify techniques to differentiate your proposal. Identify ways to relate the prospect's problems to your product or service. Unit 2: Preparing Your Written Proposal (0.5 hours) Identify questions to answer before writing
more...
Outlook XP Expert User

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74072 Objectives Unit 1: Exploring Communication Options 2 - 3 hours Identify characteristics of the Rules Wizard. Create a message template. Open a customized message template. Change the default format for all new messages. Identify options
more...
PowerPoint XP Curriculum

Course Overview This curriculum presents the learner with the skills to both become proficient and master advanced skills in Microsoft PowerPoint 2002. Topics covered include the basics of PowerPoint, how to create and modify presentations, add graphics, presentation enhancements, how to insert charts and tables, import objects and make the final presentation as professional as possible. This
more...
PowerPoint XP Proficient User

...4 CPE Credits Language Options American English Total Learning Time 7 hours 74041 Objectives Unit 1: Basics of PowerPoint 2002 3 hours Create a presentation from a blank presentation template. Create a presentation by using the AutoContent Wizard. Create a presentation by using a design template. Create a presentation by using a
more...
Advanced Project Leadership Bringing Home the Value

...I credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Project Value and Business Strategy (0.5 hours) Identify the value types in a project. Identify characteristics of monetary value. Identify characteristics of nonmonetary value. Identify the three basic business strategies. Identify how each business strategy adds
more...
PowerPoint XP Expert User

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74042 Objectives Unit 1: Enhancing Presentations 1 - 2 hours Modify a Slide Master. Add a design template to a Slide Master. Customize a template. Customize the color scheme of a slide. Customize a placeholder in a slide. Format placeholder
more...
Word XP Curriculum

Course Overview This curriculum introduces the learner to the fundamental, advanced and expert user elements of Word 2002. Topics covered include the creation of documents, use of Word Help, document enhancement, table and column management, in addition to visual enhancements to include WordArt, and graphics. This curriculum consists of three Skill Builder courses: Course 74020 Microsoft Word
more...
Word XP Fundamentals

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74020 Objectives Unit 1: Basics of Word 2002 1 - 2 hours Start Word 2002. Identify features of the Word 2002 interface. Change the view of a Word 2002 document. Create a new document by using the default template. Create a new document by using a
more...
Word XP Proficient User

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74021 Objectives Unit 1: Enhancing Documents 2 - 3 hours Insert page numbers into a document. Insert a header and a footer into a document. Insert a date and time into a document. Modify the date and time format of a document by changing the default country
more...
Word XP Expert User

...4 CPE Credits Language Options American English Total Learning Time 7 to 8 hours 74022 Objectives Unit 1: Advanced Text and Document Handling 2 - 3 hours Modify the first page header or footer of a document. Modify a bulleted list. Modify a numbered list. Insert a footnote or endnote in a document. Create an AutoCorrect
more...
XML Building XML-Based Web Applications Part 1

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 73221 Objectives Unit 1: XML Introduction 3 - 4 hours Identify benefits of structured data in Web-based applications. Identify challenges associated with information processing. Identify the origins of XML. Identify limitations of HTML compared to XML.
more...
XML Building XML-Based Web Applications Part 1

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 73221 Objectives Unit 1: XML Introduction 3 - 4 hours Identify benefits of structured data in Web-based applications. Identify challenges associated with information processing. Identify the origins of XML. Identify limitations of HTML compared to XML.
more...
XML Building XML-Based Web Applications Part 2

...4 CPE Credits Language Options American English Total Learning Time 8 hours 73222 Objectives Unit 1: Validation Technologies 4 hours Identify features of XML validation. Identify features of a document type definition (DTD). Identify ways of attaching DTDs to an XML document. Validate an XML document by using a DTD. Identify
more...
XML Building XML-Based Web Applications Part 2

...4 CPE Credits Language Options American English Total Learning Time 8 hours 73222 Objectives Unit 1: Validation Technologies 4 hours Identify features of XML validation. Identify features of a document type definition (DTD). Identify ways of attaching DTDs to an XML document. Validate an XML document by using a DTD. Identify
more...
XML Building XML-Based Web Applications Part 3

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 73223 Objectives Unit 1: XSL 3 - 4 hours Identify features of cascading style sheets. Identify features of XSL. Identify features of an XML document tree. Identify features of XSL transformations. Match XSLT elements with their functions.
more...
C Programming for the Microsoft NET Platform Part 5

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 72715 Objectives Unit 1: Operators, Delegates, and Events 2 - 3 hours Identify characteristics of operators. Identify functions of predefined C# operators. Identify characteristics of operator overloading. Identify the syntax for overloading a relational
more...
ISA Server 2000 Curriculum

Course Overview This curriculum presents instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The curriculum will focus on ISA features, installing ISA, and installing and configuring ISA server clients. Additionally, this curriculum will cover how to create access policies, enabling secure Internet access,
more...
ISA Server 2000 Curriculum

Course Overview This curriculum presents instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The curriculum will focus on ISA features, installing ISA, and installing and configuring ISA server clients. Additionally, this curriculum will cover how to create access policies, enabling secure Internet access,
more...
ISA Server 2000 Part 1 Setup Access Policies

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74110 Objectives Unit 1: ISA Installation and Configuration 3 - 4 hours Identify benefits of ISA Server 2000. Match caching methods with their functions. Identify characteristics of firewalls. Identify the functions of filters used in controlling network
more...
Java for Procedural Programmers Java Concepts

... credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Java Language Syntax (2 - 3 hours) Differentiate between WebSphere Studio family members. Identify features of WebSphere Studio Workbench. Identify features of WebSphere Studio Application Developer.
more...
ISA Server 2000 Part 1 Setup Access Policies

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74110 Objectives Unit 1: ISA Installation and Configuration 3 - 4 hours Identify benefits of ISA Server 2000. Match caching methods with their functions. Identify characteristics of firewalls. Identify the functions of filters used in controlling network
more...
ISA Server 2000 Part 2 Enterprise Deployment Considerations

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74111 Objectives Unit 1: Securing and Monitoring the Server 3 - 4 hours Identify guidelines for securing an ISA server. Generate system security settings. Identify characteristics of a perimeter network. Identify methods that ISA Server 2000 uses to control
more...
ISA Server 2000 Part 2 Enterprise Deployment Considerations

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74111 Objectives Unit 1: Securing and Monitoring the Server 3 - 4 hours Identify guidelines for securing an ISA server. Generate system security settings. Identify characteristics of a perimeter network. Identify methods that ISA Server 2000 uses to control
more...
BizTalk Server 2000 Curriculum

Course Overview This curriculum introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. This curriculum covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. Additionally, it covers the tracking of interchanges and business
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BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000

Course Overview This is the first course in a five part series that introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements
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Balanced Scorecard Corporate Strategy

...I credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Planning Business Strategy (0.5 hours) Identify the difference between strategic planning and operational efficiency. Identify the importance of strategic planning. Identify the core principles of strategic planning. Identify the role a balanced scorecard plays in
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BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74311 Objectives Unit 1: BizTalk Mapper 2 - 3 hours Match the elements of the BizTalk Mapper interface with their functions. Create a map by using BizTalk Mapper. Identify factors to consider when creating links between map elements within BizTalk Mapper.
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BizTalk Server 2000 Part 3 Monitoring Orchestration

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74312 Objectives Unit 1: BizTalk Orchestration Designer 3 - 4 hours Identify key features of the BizTalk Orchestration Designer environment. Match the design pages provided by BizTalk Orchestration Designer with their functions. Differentiate between the Flowchart
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Balanced Scorecard Implementing

...I credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: The Balanced Scorecard and Business Strategy (0.5 hours) Identify fundamental changes in the business environment. Identify reasons for implementing a balanced scorecard. Identify the perspectives of the balanced scorecard. Unit 2: Building the Balanced Scorecard
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BizTalk Server 2000 Part 4 Components Solutions Troubleshooting

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74313 Objectives Unit 1: BizTalk Components 2 - 3 hours Identify key features of AICs. Identify features of pipeline components. Identify features of the IPipelineComponent interface. Differentiate between features of the two IPipelineComponentAdmin
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Balanced Scorecard Measuring Business Objectives

...I credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Communicating the Balanced Scorecard (0.5 hours) Identify components to consider when developing a communication plan. Sequence the steps for incorporating a balanced scorecard into an organization. Unit 2: Sustaining the Balanced Scorecard (0.5 hours) Identify
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BizTalk Server 2000 Part 5 Secruity Optimization

...4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 74314 Objectives Unit 1: BizTalk Server 2000 Security 3 - 4 hours Identify Microsoft Windows 2000 and Microsoft SQL Server 2000 security features that are used by Microsoft BizTalk Server 2000. Identify the tasks that can be performed by the BizTalk Server Administrators
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