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Management & Leadership Continuous Quality Improvement (CQI) Training Program on-line e-learning cbt (computer based) ...I). The CQI process takes into account the methodology of Total Quality Management (TQM) and incorporates it into a continuous process that is ever improving and evolving. Measuring customer satisfaction is at the heart of CQI and specific objective and reliable methods of gathering this data are included. The stages of planning, organizing and implementing CQI lead you step by step toward  more...
From 123-CBT Computer Based Training
Total Quality Management - Managing TQM Rollouts on-line e-learning cbt (computer based) Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.  more...
Total Quality Management - Essentials of TQM on-line e-learning cbt (computer based) ...Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change  more...
Total Quality Management - Principles on-line e-learning cbt (computer based) "Total Quality Management: Deploying TQM Principles": This course builds on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process.  more...
Total Quality Management Series on-line e-learning cbt (computer based)cd rom The Total Quality Management Series includes the following courses: Total Quality Management: Fundamentals Total Quality Management: Principles Total Quality Management: Implementation and Tools To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Total Quality Management Fundamentals on-line e-learning cbt (computer based)cd rom ...Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change  more...
Total Quality Management Principles on-line e-learning cbt (computer based)cd rom ...Total Quality Management Principles you will build on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process. Learn To Recognize how to develop a customer needs  more...
Total Quality Management Implementation and Tools on-line e-learning cbt (computer based)cd rom ...Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management. Learn To  more...
From Serebra Learning Corporation
The Power of the Learning Organization on-line e-learning cbt (computer based) In the new Knowledge Age, the only successful organizations will be those that know how to gather, support, and manage knowledge. If you're a manager or trainer who wants to improve performance, you need support from the corporate culture. Take this course to discover what factors make up a learning organization, how to assess whether your organization has them, how to train leaders to support  more...
History of Organizational Improvement and the Foundations of Six Sigma on-line e-learning cbt (computer based) ...ntinuous improvement that are common among Six Sigma, the Total Quality Management movement, and continuous improvement. It also discusses the continuum among each of these business approaches. Finally, the course provides an understanding of the development and use of continuous improvement tools, including the contributions of Shewhart, Deming, Juran, Ishikawa, and Taguchi. Six Sigma is a  more...
Leadership on-line e-learning cbt (computer based) Leadership is fundamental in driving quality in an organization. A good leader's actions and words filter down to all organizational levels to create a quality culture. The concepts of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in developing an organization's strategic plan and vision. These core elements include:  more...
Total Quality Management Fundamentals on-line e-learning cbt (computer based) ...Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change  more...
Total Quality Management Principles on-line e-learning cbt (computer based) ...Total Quality Management Principles you will build on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process. This curriculum is aimed at all individuals who wish to input to and improve quality  more...
Total Quality Management Implementation and Tools on-line e-learning cbt (computer based) ...Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management. This curriculum is aimed at all  more...
From Technology Ed
Quality Control Quality Control Course Description Quality Control (QC) ensures that products and services are designed and produced to meet or exceed customer expectations. "Quality Control" is a course that introduces the basics for understanding, developing, and implementing a quality control program. We review several key definitions, tools used (basic statistics and graphs), and emerging industry  more...
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