Instructor Led Tqm Training - Training Resources

Total Quality Management TQM is an integrated organisational approach in delighting customers (both external and internal) by meeting their expectations on a continuous basis through everyonea ™s involvement. It requires the organisation to work for continuous improvement in all products / processes along with proper problem solving methodology  more...

Six Sigma Variation is the enemy. The term Six Sigma is not only a statistical measure of variation; it is also a business strategy. The Six Sigma philosophy has been adopted widely by all types and sizes of organisations throughout the world. Six Sigma needs to be understood and integrated at every level of the organization if long-term companywide improvements are to be made.  more...

Quality Function Deployment ...TQM approaches focus on efficiency or experience in execution (doing things right the first time), this focus by itself will not achieve customer satisfaction. A company might simply end up doing a great job on something that its customers dona ™t care about. The only way you can develop a sustainable competitive advantage over your competition is to pay attention to: what you do for  more...

Lean Management JIT is a philosophy of continuous improvement in which non-value-adding activities (or wastes) are identified and removed for the purposes of Reducing Cost, Improving Quality, Improving Performance, Improving Delivery, Adding Flexibility, Increasing innovativeness  more...

Poka-yoke The point of time, where mistakes & errors are corrected, decides the cost of the mistakes. Based on the premise of 1-10-100 principle, Pokayoke has evolved as a leading methodology to prevent errors. Though simple in concept, it is the most effective method to prevent errors from becoming defects.  more...

Design Of Experiment DOE DOE is a simple yet effective problem solving methodology. It can be applied to problem resolution & also to problem prevention. DOE supports quality improvement initiatives from primitive to world-class quality levels. This training module explains Shainin techniques of DOE in a simple step-by-step approach.  more...

Quality Circles Quality circles have been successful in empowering & creating ownership at workplace. 7-step Quality Improvement approach is based on PDCA, which is unarguably the worlda ™s most practiced improvement methodology. It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate a the right  more...

Kanban Kanban scheduling systems are useful when lot sizes differ between process steps, processes are unbalanced or when distance introduces time lag or variability. Kanban scheduling systems are often a transition between MRP (Material requirement planning) and ROP (Re-order Point) approaches and Physical Linkage.  more...

Measurement System Analysis MSA Measurement is the first step to improvement. Measuring right is even more important. Measurement System Analysis assesses the properties of a measurement system to ensure adequacy for a given application.  more...

Kaizen Kaizen is one of the most powerful improvement methodologies and has been successfully used by the leading organisations as an improvement vehicle. Kaizen is a means of continuing improvement in personal life, home life, social life, and working life. The Kaizen business strategy involves everyone in an organization working together to make improvements without large capital investments.  more...

Problem Solving Through PDCA PDCA is unarguably the worlda ™s most practiced problem solving methodology. It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate a the right thing right the 1st timea approach.  more...

Single Minute Exchange of Die Setup reduction is one aspect of Lean Manufacturing which is often ignored. SMED focuses on reducing changeover & set-up times, thus enabling organizations to: Produce smaller lots of products & services more frequently Develop a broader scope of products & services Reduce quality defects towards zero Meet customersa ™ expectations  more...

Statictical Process Control SPC Every data point possesses both a deterministic and a random component. If we only had perfect knowledge the random component would disappear. SPC consists of statistical methods that use past experience to predict how the phenomenon may be expected to vary in the future. SPC is more than the application of control charts and is used to tame manufacturing processes. It now extends to processes  more...

Failure MOdes Effects Analysis FMEA Systematic analysis of potential failure modes is necessary to prevent failures. It is better to initiate preventive actions before implementing new products, changes in products or processes. Failure Mode and Effects Analysis (FMEA) is a tool to identify potential or actual points of failure and identify corrective action  more...

7 QC Tools 7 QC tools are the most elementary SPC tools. They are also very effective when utilised correctly. The biggest advantage of these tools is the simplicity. Thus these could be used widely in any organisation by all levels.  more...

Measurable Management Robin Byrne's Measurable Management Program is a practical, proven approach to continuous improvement that will deliver real, measurable outcomes that meet the needs of the organization, the department and the individual. Measurable Management is not just another buzz word, it earned its name because it delivers measurable, tangible results that begin before the program ever ends. This program  more...

Move Ahead Right workplace attitude makes the job easy for people with direct work responsibilities. In addition, it improves workplace co-ordination resulting in better productivity & improved morale. Move Ahead is a techno behavioural programme based on Total Quality Management principles targeted to instil right workplace attitude, skill & knowledge to the operating level human assets  more...

Kaizen Kaizen is one of the most powerful improvement methodologies and has been successfully used by the leading organisations as an improvement vehicle  more...

TPM ( Total Productive Maintenance) Reliability of processes and products is imperative to competitive advantage. Equipment reliability is a precursor to product & process reliability. TPM is not just a tool; it is a philosophy that has changed the fortunes of so many organisations across the world  more...

CAPSTONE Business Simulation - Faculty Dev Program - Sept - Bangalore This September CAPSIM Management Simulations is offering a Faculty Development Seminar for business faculty who would like to teach Capstone , Foundation or Comp-XM business simulations to their internal audiences. We'll give you more than a basic understanding of the simulations; we'll work with you on debriefing, developing forecasts, competitor analysis -- and our two day program is  more...

Balanced Scorecard Training and Consultancy Services ...ormance Management Heads of Business Excellence and TQM divisions Heads of Operations, Support Functions etc. About Lead Faculty: A. Ajaya Shankar Gupta a B. E (Mining) in 1981 and MBA(Technology Management) in 2007 from Osmania University a Assessor for CII-EXIM AWARD (EFQM AWARD MODEL) . a Assessor for JRDQV award (Tata Groupa s Award based on Malcom Baldrige  more...

Total Quality Management (TQM) Management Course: Total Quality Management (TQM) (MDP217)  more...

Customer Relationship Management (CRM) Management Course: Customer Relationship Management (CRM) (MDP219)  more...

Purchasing Improvement Using Deming s 14 Points, Senge s systems thinking and the total quality management philosophy, CCG assesses purchasing systems and recommends improvements. We also participate in the implementation of improvement plans. Using a 6-step continuous improvement process and numerous quality tools, we analyze the procedures used in accomplishing subcontracting and purchasing functions. We evaluate  more...