Instructor Led Tqm Training - Training Resources
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From Meirc Training and Consulting
Certified Quality Management Professional - Quality and Productivity



Understand the importance of quality in organizations.
Understand the impact of leadership to support quality management systems.
Understand the most used quality philosophies and tools to establish priorities within their organizations.
Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.).
Obtain enough knowledge about team dynamics to
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Total Quality Management - Quality and Productivity




Understand the importance of quality models.
Understand TQM philosophy.
Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.
Discuss other widely used improvement methodologies.
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Certified Quality Management Professional
' This program is designed for Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improving of organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies
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Total Quality Management TQM Toolbox for Continual Improvement
' This program is designed for Individuals, managers, supervisors and all those who are engaged in TQM implementation and improving organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations.
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From The Training Clinic
QUALITY CONTROL OF TRAINING




Identify 14 core instructor competencies, evaluate the effectiveness of instructors, subject matter experts and TQM facilitators. Diagnose training program deficiencies and develop strategies to improve training. Monitor and evaluate existing training with trend analysis and identify and implement quality improvement measures.
Improving instructional techniques and evaluate 10 aspects of you
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FACILITATION SKILLS




Practice effective facilitation and group process skills. Identify the five stages of team development. Use listening skills, paraphrasing, asking basic and follow-up questions, how to form groups and achieve the learning objective efficiently. Applications for this workshop are in TQM facilitation and problem solving sessions for new and continuing teams.
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From Amplios Academy
Business Process Reengineering 2 Day
Training objectives
The purpose of this seminar is to:
> Communicate the concepts of Business Process Reengineering (BPR)
> Equip the participants with fundamental BPR skills
> Explain how to assess the best approach to BPR implementation in different organizations
Training method
The training method involves:
> Description of the theory
> Reinforcement of the theory by case studies
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Customer Relationship Management 1 Day
Training objectives
The purpose of this seminar is to:
> Communicate the concepts of customer Relationship Management (CRM)
> Equip the participants with fundamental CRM development and management skills
> Explain how to assess the best approach to CRM design and implementation in different organizations
Training method
The training method involves:
> Description of the theory
>
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From True North Consulting, LLC
Basics of Supply Chain Management



...n, Lean Principles, Six Sigma/ Total Quality Management (TQM), Manufacturing Resources Planning (MRP II), Demand Planning, Capacity Management.
This course will be taught by certified APICS instructor David Carter, using APICS proven course curricula designed to prepare operations professionals for the CPIM certification exams.
APICS: the Association for Operations Management, is the
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From Knowledge Net Consulting India
Not for profit initiative





The Concept,
The Qualified individuals (Volunteers hereafter) are allowed to take tuitions by Knowledgenet Consulting on volunteer basis. This helps the volunteers to keep themselves in touch with their knowledge and enhance own experience through interacting with the candidates from various industries.
Who can be the volunteer?
1. Must be a working professional with graduation from
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From TQM School
Total Quality Management
TQM is an integrated organisational approach in delighting customers (both external and internal) by meeting their expectations on a continuous basis through everyonea s involvement.
It requires the organisation to work for continuous improvement in all products / processes along with proper problem solving methodology
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Six Sigma
Variation is the enemy.
The term Six Sigma is not only a statistical measure of variation; it is also a business strategy.
The Six Sigma philosophy has been adopted widely by all types and sizes of organisations throughout the world.
Six Sigma needs to be understood and integrated at every level of the organization if long-term companywide improvements are to be made.
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Quality Function Deployment
...TQM approaches focus on efficiency or experience in execution (doing things right the first time), this focus by itself will not achieve customer satisfaction. A company might simply end up doing a great job on something that its customers dona t care about.
The only way you can develop a sustainable competitive advantage over your competition is to pay attention to:
what you do for
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Lean Management
JIT is a philosophy of continuous improvement in which non-value-adding activities (or wastes) are identified and removed for the purposes of
Reducing Cost,
Improving Quality,
Improving Performance,
Improving Delivery,
Adding Flexibility,
Increasing innovativeness
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Poka-yoke
The point of time, where mistakes & errors are corrected, decides the cost of the mistakes.
Based on the premise of 1-10-100 principle, Pokayoke has evolved as a leading methodology to prevent errors. Though simple in concept, it is the most effective method to prevent errors from becoming defects.
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Design Of Experiment DOE
DOE is a simple yet effective problem solving methodology.
It can be applied to problem resolution & also to problem prevention.
DOE supports quality improvement initiatives from primitive to world-class quality levels.
This training module explains Shainin techniques of DOE in a simple step-by-step approach.
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Quality Circles
Quality circles have been successful in empowering & creating ownership at workplace.
7-step Quality Improvement approach is based on PDCA, which is unarguably the worlda s most practiced improvement methodology.
It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate a the right
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Kanban
Kanban scheduling systems are useful when lot sizes differ between process steps, processes are unbalanced or when distance introduces time lag or variability.
Kanban scheduling systems are often a transition between MRP (Material requirement planning) and ROP (Re-order Point) approaches and Physical Linkage.
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Measurement System Analysis MSA
Measurement is the first step to improvement.
Measuring right is even more important. Measurement System Analysis assesses the properties of a measurement system to ensure adequacy for a given application.
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Kaizen
Kaizen is one of the most powerful improvement methodologies and has been successfully used by the leading organisations as an improvement vehicle.
Kaizen is a means of continuing improvement in personal life, home life, social life, and working life.
The Kaizen business strategy involves everyone in an organization working together to make improvements without large capital investments.
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Problem Solving Through PDCA
PDCA is unarguably the worlda s most practiced problem solving methodology.
It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate a the right thing right the 1st timea approach.
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Single Minute Exchange of Die
Setup reduction is one aspect of Lean Manufacturing which is often ignored.
SMED focuses on reducing changeover & set-up times, thus enabling organizations to:
Produce smaller lots of products & services more frequently
Develop a broader scope of products & services
Reduce quality defects towards zero
Meet customersa expectations
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Statictical Process Control SPC
Every data point possesses both a deterministic and a random component. If we only had perfect knowledge the random component would disappear.
SPC consists of statistical methods that use past experience to predict how the phenomenon may be expected to vary in the future.
SPC is more than the application of control charts and is used to tame manufacturing processes. It now extends to processes
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Failure MOdes Effects Analysis FMEA
Systematic analysis of potential failure modes is necessary to prevent failures.
It is better to initiate preventive actions before implementing new products, changes in products or processes.
Failure Mode and Effects Analysis (FMEA) is a tool to identify potential or actual points of failure and identify corrective action
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7 QC Tools
7 QC tools are the most elementary SPC tools.
They are also very effective when utilised correctly.
The biggest advantage of these tools is the simplicity. Thus these could be used widely in any organisation by all levels.
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From iB4e, Inc
Measurable Management



Robin Byrne's Measurable Management Program is a practical, proven approach to continuous improvement that will deliver real, measurable outcomes that meet the needs of the organization, the department and the individual. Measurable Management is not just another buzz word, it earned its name because it delivers measurable, tangible results that begin before the program ever ends. This program
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From in_cr_ove
Move Ahead
Right workplace attitude makes the job easy for people with direct work responsibilities. In addition, it improves workplace co-ordination resulting in better productivity & improved morale.
Move Ahead is a techno behavioural programme based on Total Quality Management principles targeted to instil right workplace attitude, skill & knowledge to the operating level human assets
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Kaizen




Kaizen is one of the most powerful improvement methodologies and has been successfully used by the leading organisations as an improvement vehicle
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TPM ( Total Productive Maintenance)




Reliability of processes and products is imperative to competitive advantage. Equipment reliability is a precursor to product & process reliability. TPM is not just a tool; it is a philosophy that has changed the fortunes of so many organisations across the world
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From SansRisk Business Solutions
CAPSTONE Business Simulation - Faculty Dev Program - Sept - Bangalore
This September CAPSIM Management Simulations is offering a Faculty Development Seminar for business faculty who would like to teach Capstone , Foundation or Comp-XM business simulations to their internal audiences.
We'll give you more than a basic understanding of the simulations; we'll work with you on debriefing, developing forecasts, competitor analysis -- and our two day program is
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From Ainapur Institute of Management
Balanced Scorecard Training and Consultancy Services
...ormance Management
Heads of Business Excellence and TQM divisions
Heads of Operations, Support Functions etc.
About Lead Faculty:
A. Ajaya Shankar Gupta
a B. E (Mining) in 1981 and MBA(Technology Management) in 2007 from Osmania University
a Assessor for CII-EXIM AWARD (EFQM AWARD MODEL) .
a Assessor for JRDQV award (Tata Groupa s Award based on Malcom Baldrige
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From Boston University Corporate Education Center
Customer Relationship Management (CRM)
Management Course: Customer Relationship Management (CRM) (MDP219)
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From Calyptus Consulting Group
Purchasing Improvement

Using Deming s 14 Points, Senge s systems thinking and the total quality management philosophy, CCG assesses purchasing systems and recommends improvements. We also participate in the implementation of improvement plans.
Using a 6-step continuous improvement process and numerous quality tools, we analyze the procedures used in accomplishing subcontracting and purchasing functions. We evaluate
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