The Power of the Learning Organization In the new Knowledge Age, the only successful organizations will be those that know how to gather, support, and manage knowledge. If you're a manager or trainer who wants to improve performance, you need support from the corporate culture. Take this course to discover what factors make up a learning organization, how to assess whether your organization has them, how to train leaders to support more...
History of Organizational Improvement and the Foundations of Six Sigma To successfully implement Six Sigma , it's useful to understand the history of organizational improvement and the contributions of various leaders in the field of quality. This course examines the concepts of quality, customer satisfaction, and continuous improvement that are common among Six Sigma, the Total Quality Management movement, and continuous improvement. It also discusses the continuum more...
Quality Systems Models and Theories The implementation of an effective quality system is a vital component of the success of any organization. Personnel at all levels in an organization must be aware of the quality mission, plan, and methodology it employs. A quality mission and plan that is well developed and properly implemented must be aligned to the corporate mission and vision statements and the strategic plan in order to be more...
Microsoft Visio 2000 This course introduces students to Microsoft Visio 2000. Beyond a basic introduction however students will gain experience in creating project management networking database and TQM illustrations for IT organizations. more...
Visio 2000 ... in creating project management, networking, database and TQM illustrations for IT organizations. Learn To Identify the tasks that can be performed using Microsoft Visio 2000 Enterprise Edition. Identify the components used for performing specific tasks in Microsoft Visio 2000 Enterprise Edition. Create a block diagram by using the Basic Diagram template. Create a block diagram by more...
Total Quality Management Fundamentals ...amer, Engineer. You have been asked by Patty to implement TQM into your department as a test run. If you can utilize TQM successfully, you will be asked to apply your strategies to other departments. However, if you do not prove to have the necessary knowledge, TQM will not be implemented anywhere for at least six months. You have been incorporating some TQM strategies recently, and you are more...
Total Quality Management Principles In Total Quality Management Principles you will build on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process. Learn To Recognize how to develop a customer needs more...