Solving Problems as a Team Course description -- This course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course more...
Microsoft Excel 2002 Expert In this expert-level course, students will learn about summarizing list data with outlining and subtotals; creating and removing custom filters; implementing techniques for working with shared workbooks; tracking and reviewing changes; and merging and consolidating data from worksheets. They will also learn how to customize the Excel working screen with custom toolbars, menus, and macros. more...
Java Servlets Part 2: Creating Servlets This second course in the series provides the core information needed to teach learners how to create and use servlets. The first course is more of an introductory course and the final course in the series teaches advanced features of servlets. This course teaches how the servlet receives information and requests; how the servlet sends information, including standard HTML and multimedia content; more...
Discovering What Your Customers Want The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics. When customer satisfaction programs begin with a survey, and not a plan, the more...
Ratios Averages and Graphs Whether tracking profitability or portraying the rate of inventory consumption, knowledge of ratios and averages is indispensable in the business world. Using real-world scenarios, this course explains the concepts of ratio, proportion, and how to compare different kinds of numbers; and discusses simple, weighted, and moving averages. Anyone who needs to apply basic math skills to business more...
Succession Planning and Human Resources Once you decide to conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual more...
OS 390 WebSphere Application Server ... the creation of servlets, access and security, and usage tracking. The course begins with an introduction to the WebSphere Application Server, designing the server, and maintaining the server. Access and tracking, setting up access levels and security filters, and server options are also covered. This course is written to OS/390 2.x. This course is designed as an introductory course for IT more...
RFID Applications Management To recognize how RFID technology can be used in various industries and analyze RFID applications management programs Managers, analysts and consultants who want a primer on how to evaluate, prototype and deploy RFID into their existing business systems; managers and people making business decisions regarding implementation of RFID technology more...
Used Oil Management Failure to properly dispose of used oil is a serious, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different regulatory scenarios that apply more...
Advanced Palm Essentials Training Palm Essentials provides end-user training for the Palm handheld, the portable electronic organizer designed for personal and business use. Discover the power and flexibility of handheld computing. Learn about the Palm handheld's features and how to use them to your advantage. The course is designed for Palm handheld end users. more...
Advanced Visor Essentials Training Visor Essentials provides end-user training for the Visor handheld, the portable electronic organizer designed for personal and business use. Discover the power and flexibility of handheld computing. Learn about the Visor handheld's features and how to use them to your advantage. The course is designed for beginner Visor handheld end-users. more...
Protecting and Sharing Excel 2007 Workbooks In many organizations, teams and individuals require frequent and possibly simultaneous access to common spreadsheets and workbooks. To meet these demands without affecting efficiency, a number of review, security, and collaboration features are available in Excel 2007. Workbooks, worksheets, and specific data within worksheets, can be protected, enabling only those with access to view or make more...
Tracking and Reporting Progress To define how to track and report on the progress of your project Business managers, project managers, planners, and team members who want to track and manage project tasks, costs, and resources; candidates for Microsoft User Specialist certification; anyone wishing to gain a basic understanding of Microsoft Office Project Professional 2003; end users seeking competence in Microsoft Office Projectmore...
Advanced Features of MS Project 2000 This is the second course in the Project 2000 curriculum. It acquaints the students with the advanced capabilities of Project 2000. It enables students to plan, create and assign tasks and resources. It also enables students to manage and generate project reports, and access risks. Additionally, it enables students to use Project Central 2000 for communicating information and managing the Projectmore...
Lotus Notes 6 - Moving to IBM Lotus Notes 6 The first course introduces the Lotus Notes 6 environment and capabilities and the basics of Notes navigation using bookmarks and other navigation tools. The learner is given instruction in the establishment of their mail environment including such procedures as setting up a filing system for incoming messages customizing outgoing messages and managing the Address book. They are also given more...
Java 2: Enterprise Java This course is designed to provide an overview of the new technologies in Java. It includes the Swing and JFC package and gives details of the Swing architecture Swing classes creation of GUIs by using Swing components and the JComponent class. It provides an overview to the Java Servlets describes the Servlets using ServletRequest interface ServletResponse interface cookies and session tracking. more...
CIW E-Commerce Designer Part 2: Product Marketing This course presents students with both theoretical and practical instruction on E-Commerce marketing. The instruction can be divided into two main parts: Web Marketing Goals and Online Product Marketing. In the Web Marketing Goals section the student will be given an overview of marketing goals and strategies. This will include an examination of the various types of marketing strategies product more...
BizTalk Server 2000 Part 3 Monitoring Orchestration ...he third course in a five part series that deals with the tracking of interchanges and business documents using BizTalk Document Tracking. It also covers the orchestration of the business process using BizTalk Orchestration Designer. The learner will review the core procedures necessary for using both these tools and has an opportunity to practice their use in the three scenario topics that are more...
BizTalk Server 2000 Curriculum ... documents to BizTalk Server. Additionally, it covers the tracking of interchanges and business documents using BizTalk Document Tracking. This curriculum consists of five Skill Builder courses: Course 74310 Microsoft BizTalk Server 2000: Part 1 - Introduction to BizTalk Server 2000 Course 74311 Microsoft BizTalk Server 2000: Part 2 - Documents: Mapping, Managing, Submitting Course 74312 more...
CIW E-Commerce Designer Part 2 Product Marketing ...tegories, and banner ads. The course will also cover user tracking, banner exchanges and referral programs. Learn To Identify the benefits of Web marketing. Identify business goals that Web marketing can achieve. Identify ways to provide online customer service. Match the types of online promotion with their features. Identify categories of Web sites that are defined by marketing more...
Competitive Intelligence Researching Online ... Identify the three types of online tools for tracking information automatically. Follow the steps for developing a search strategy. Identify the two types of commands you can use in search engines. Identify the steps for evaluating online sources of information. Audience Managers and executives who more...
Microsoft Project 2003 Fundamentals ...ulation of data, views and reports, and project updating, tracking, and conflict resolution.
Learn To:
Match Microsoft Project 2003 products with their features.
Identify component parts of the Microsoft Project 2003 interface.
Identify options in the New Project task pane.
Identify predefined filters.
Create a custom filter.
Identify predefined groups.
Identify Projectmore...
Oracle Database 10g SQL Fundamentals I Part 2 ...Identify features of Flashback Version Query that help in tracking data changes.
Identify the syntax of the unconditional INSERT ALL statement.
Identify the syntax of the conditional INSERT ALL statement.
Identify the syntax of the conditional INSERT FIRST statement.
Identify the syntax of the pivoting INSERT statement.
Identify features of the ROLLUP operator.
Identify features of more...
Lotus Notes 6 Moving to IBM Lotus Notes 6 ...ng messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then offers a unit on the management of databases, discussions and the personal journal, a unit on the use of Search tools and the organization of information using bookmarks, and a unit on the features of document creation, for example, table use and customization, the use of sections, more...
NetWare Service and Support Upgrade - Part 4 ...quence of steps to troubleshoot NDPS printing problems by tracking jobs from a workstation.
Identify the sequence of steps to troubleshoot NDPS printing problems by checking the printer output.
Identify the sequence of steps to troubleshoot NDPS printing problems that affect all users.
Identify the sequence of steps to troubleshoot NDPS problems in mixed environments.
Troubleshoot the NDPS more...
Project 2000 Fundamentals ...ndar options for a resource. Unit 3: MS Project 2000: Tracking Plans Duration: 2 Hour(s) Apply progress lines to tasks in the Gantt Chart view. Identify the reasons for tracking resource allocations. Record the actual work done by resources on a specific task in a project plan. Update the remaining work to be done by resources on a specific task in a project plan. Reschedule the more...
Oracle Database 10g New Features for Administrators Part 2 Oracle Database 10g is the first database designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers new features of Oracle Database 10g such as automatic management, manageability infrastructure, and application tuning and monitoring.
Learn To:
Identify features of Automatic Database Diagnostic Monitor more...
Red Hat Linux Part 2 Advanced Topics for Users ...d for controlling processes. Identify the procedure for tracking multiple processes by using the ps command. C ontent Emphasis Skills-Based A udience The audience for this curriculum will be very wide. Learners will generally come from two backgrounds: The first group are new to Linux with little to no previous Linux or Unix experience, the second group will have some Linux or more...
Enterprise Connectivity with J2EE V1 4 Servlets ...ata by using the getParameter method.
Match the session tracking techniques with their features.
Identify the code for developing a Web shopping servlet that uses sessions to retrieve user information.
Audience:
This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4.
Deployment:
more...
Defining Microsoft NET Solution Architectures Part 4 ... To sequence the phases of the bug-tracking process. To identify considerations for establishing standards. To identify naming guidelines for program code. To identify member usage guidelines for program code. Audience This curriculum is intended for individuals seeking the MCSD for .NET more...
Quicken 2003 Deluxe - Personal Finance Mgmt This course teaches you how to use Quicken Deluxe 2003 to manage your finances. You will learn about the basic set up of Quicken software. The course guides you through working with categories, accounts, transactions, budgets, and reports. You will also learn about using online banking and using the Internet to work with your finances. Learn To Match features of more...
Lotus Domino 6 for Release 5 Administrators Part 2 ...lti-user workstation. o To identify features of license tracking. o To identify features of the Domino Upgrade Services migration tool. o To identify features of mail controls in Domino 6. o To set a quota on a user's mail file. o To identify functions of mail journaling. o To identify functions of the Find Server tool. o To identify options available for monitoring server more...
Defining Microsoft NET Solution Architectures parat 4 ... To sequence the phases of the bug-tracking process. To identify considerations for establishing standards. To identify naming guidelines for program code. To identify member usage guidelines for program code. Audience This curriculum is intended for individuals seeking the MCSD for .NET more...
Lotus Notes 6 Moving to IBM Lotus Notes 6 ...ng messages, and working with the Calendar - for example, tracking meetings - and the To Do list. The course then offers a unit on the management of databases, discussions and the personal journal, a unit on the use of Search tools and the organization of information using bookmarks, and a unit on the features of document creation, for example, table use and customization, the use of sections, more...
Enterprise Connectivity with J2EE V1 4 Servlets ...ata by using the getParameter method.
Match the session tracking techniques with their features.
Identify the code for developing a Web shopping servlet that uses sessions to retrieve user information.
Audience:
This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4.
Deployment:
more...
Telephone Skills Handling Difficult Calls This course stresses the importance of politeness and identifies the service that callers expect over the phone. The learner is guided through the steps to handle difficult calls including angry callers and abusive callers. Dealing with complaints is also covered. Techniques for effective call time management are explained. Call time can be considerably reduced through effective questioning and more...
dotnet frame work 3.0 Programming .NET 3.0 Frame Work
5 days - Instructor-led
Learning Goals
This course covers the .NET Framework 3.0, the next generation of Microsoft Windows Vista technologies to build rich clients, connected systems and workflow applications, with practical hands-on labs to reinforce the concepts:
Windows Presentation Foundation (WPF) allows rich client applications to take full advantage of the more...
Timeslips Customized training to learn how to track firm productivity, or the amount of time an employee has posted, on any given day, for a specific client or task. more...
Quicken Deluxe 2001 ... easily help simplify your life. It is a helpful tool for tracking your banking activities, researching investments, preparing tax returns, planning for the future, and tracking your spending habits. In this Virtual Training Company tutorial, Linda Young is your guide in setting up your own personal financial center where you can manage multiple bank and credit card accounts, bank online, more...
QuickBooks 2000 2001 ... such as writing checks, paying bills, creating invoices, tracking funds, inventory, and POs, emailing and faxing invoices, and managing payroll. Author Linda Young guides you through the steps of configuring QuickBooks so that it will work to make your business better. Installation, registration, preparing for the Easy Step Interview, Set Up, organizing your information and troubleshooting more...
Advanced Features of Quicken 2002 Home & Business I The Advanced Features of Quicken 2002 Home & Business I is the second course in the Quicken 2002 Home & Business curriculum. This course teaches users how to work with investment accounts, assets, and loans. It also teaches users about planning for expenses and insurance, and working with memorized and scheduled transactions. The users will also learn to reconcile an account, and create and manage more...
Visio 5.0 Standard Introduction ...drawing package with applications that assist the user in tracking their workflow, communicating with their department's reporting structure, or enhancing their presentations with complete ease. Close integration with the leading MS Windows applications such as MS Office and Lotus Notes, Visio Standard provides the non-specialist with a comprehensive range of drawing tools. This course is more...
Visio 5.0 Technical Introduction ...drawing package with applications that assist the user in tracking their workflow, communicating with their department's reporting structure, or enhance their presentations with complete ease. Close integration with the leading Windows 95 desktop office applications such as Microsoft Office 97 and Lotus Notes, Visio Technical provides the non-specialist with a comprehensive range of drawing more...
Microsoft Word 2003 Intermediate This course is designed to help you to develop existing skills in Word to create and collaborate on more complex documents. You will learn to create documents that incorporate different objects, such as graphs, pictures, and diagrams. You will also learn to save a document in different file formats and apply more complex formatting, such as sections, columns, and outline numbering. Finally, you more...
8-Hour HAZWOPER Training Online ...reviews, a final exam
and advanced book-marking and time tracking features insure students
complete the required 8-hours of training mandated by OSHA while staying engaged
and interested. At the completion of the course, students will be sent a course
certificate that is suitable for framing.
Who Should Take This Course?
All persons who have received the 40 or 24-hour HAZWOPERmore...
Advanced Typography Course ...s. You'll learn how and why to make kerning, leading, and tracking adjustments, exploring how your choice of typestyle affects your overall approach. You'll absorb principles of visual order by studying an advanced example of information design. In the exercise, you'll use your layout program to apply these fine-tuning techniques.
LESSON 3 Making Type Sing What makes type sing? Lesson Threemore...
Banner Advertising ...art about advertising is that despite centuries of study, tracking, and scrutiny, human behavior remains complex and unpredictable.
No-one really knows enough about how a target audience will respond to be 100% certain that any ad campaign will be successful. However, an understanding of the basics can most assuredly tilt the odds in your favor!
In this hands-on course you'll explore the more...