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Introduction to Customer Relationship Management CRM -Part 1


DISCONTINUED--Step into the world of CRM with this foundation course in Customer Relationship Management and learn how the practice of effective CRM can not only transform you into a highly successful business professional but also improve your company`s bottom line by helping you expand and retain your valuable customer base.
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Using the Power of the iPod in Education: An Overview
...vestigating the tools that they have at their disposal to transform their educational goals in order to more effectively achieve the 21st century skills that their students need in order to succeed in their schooling and after they graduate in their working and civic lives. One powerful tool is the compact iPod that has many features that can be taken advantage of by teachers and students due
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The Entrepreneurship Certificate in Marketing Mastery Program
... t fueled by the knowledge and skills that are needed to transform it into a real and sustainable business. Students will be given an opportunity to work on their own business concepts. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have
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SQL Server 2000 Complete Course
This course is a complete set of SQL Server 2000 Administration, SQL Server 2000 Desing and Implementation, Datawarehousing and XML Enabled Applications using SQL 2000.
This course teaches you to administer and troubleshoot information systems that incorporate the SQL Server 2000 Enterprise Edition. Learn how to install and configure a SQL 2000 Server, plan, design, and create SQL 2000 databases,
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Customer Astonishment: The Commitment to World-Class Customer Care
...the concepts of Customer Astonishment that have helped to transform many organizations. His clients range from federal government agencies to Fortune 500 companies to small and rapidly growing firms in all industries. He is the author of eight books. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon
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Adobe InDesign CS3: Essentials
Adobe InDesign CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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From 123-CBT Computer Based Training
Java Programming with Java SE 6 0 Java Utilities
...ava wrapper classes to parse strings into numeric values, transform values back into strings or other primitive types, and test values.
Managing Java wrapper types
- use the new methods of the Integer and Long wrapper classes to manipulate bits for a given scenario, and identify the function and benefits associated with autoboxing and autounboxing in Java SE 6. 0.
Java String,
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Java Programming with Java SE 6 0 Java Utilities
Getting Started with Illustrator CS3
Adobe Illustrator CS3 is an industry-standard illustration program for multimedia, online graphics, and print. Whether you are creating multimedia graphics or laying out print publishing, Illustrator will allow you to create professional quality results. This course introduces the Illustrator interface, shows how to customize the workspace and navigate panels, and demonstrates how to create and
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Manipulating Objects in Illustrator CS3
...umerous tools and techniques for manipulating objects and transforming your art in exciting ways. Its Layers panel enables you to organize complex artwork into objects, groups and layers, and work with many elements at once, or with a single object in isolation. This course will familiarize you with more advanced object selection and organization techniques, layering, and masking. It shows you
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Critical Thinking Skills for Managing
...r Managing course charts the concepts and skills that can transform competent leaders into discerning situation analysts, focused problem solvers, and powerful decision makers. The course offers analysis methodology that will sharpen managerial ability through all the stages of the critical thinking process; situation assessment, problem solving, and decision making. Leaders will learn how to
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Facilitating Difficult Situations
How do you deal with the group that has an exceptionally dominant person who doesn't let anyone else have say, or trivializes the contributions of others? How do you keep a faction from taking over? What is the best means of handling direct challenges to you or the group? What do you do when you know someone is deliberately trying to derail your meeting and/or success? What is the best way to
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Customer Satisfaction Analysis and Implementation
What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are
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Transferring and Transforming Data in SQL Server 2000
To enable students to extract and transform data in SQL Server 2000
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Transferring and Transforming Data in SQL Server 2000
To enable students to extract and transform data in SQL Server 2000
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Calculating Process Capability
When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for
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International Finance
Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide
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Foundations for Business Execution
... your boss described a "new initiative" that was going to transform your business unit, only to see the initiative fizzle and die a few weeks later? Do you have big plans and long-term goals that never come to pass because you get so bogged down with day-to-day activities? When management announces "new plans" to revolutionize productivity in your organization, do your colleagues roll their
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SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks

...urse will cover how to import and export data, and how to transform data with DTS. Additionally, users will learn how to manage distributed queries and linked servers, create transactions, manage locks, and how to troubleshoot transactions and locking. Learn To: o Identify guidelines for importing and exporting data. o Match SQL Server 2000 tools used to import and export data with their
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Oracle Designer 6i First Class Design Generation

...eries Oracle Designer First Class 6i: Analysis and covers transforming the analysis model into design level definitions, refining the data and application designs, and generating database objects and simple WebServer applications. This course is part of an Oracle integrated curriculum and forms the core course to all the Oracle Designer courses. Learn To: o Identify how to transform the
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Building Cisco Remote Access Networks - Part 2

...mmands for configuring Internet Protocol Security (IPSec) transform sets.
Identify the command for configuring Internet Protocol Security (IPSec) global security associations (SAs).
Identify commands for configuring Internet Protocol Security (IPSec) crypto access lists.
Audience:
This curriculum is designed for network administrators who are responsible for implementing and
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Flash 5

... Arrange objects in a movie by using the Toolbar. Transform objects in a movie by using the menu bar. Align objects in a movie by using the Toolbar. Identify the advantages of breaking apart objects in a specified situation. Modify the properties of a bitmap by using the Import dialog box. Convert a bitmap into a vector graphic by using the menu bar.
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Illustrator 10 Part 2

...from Part 1, this course covers the use of drawing tools, transform tools, and layers in image editing. Various image editing techniques are introduced - such as liquify tools and filters and effects, are covered. The creation of images for the Web is also covered. Learn To To identify features and functions of the Pen tool. To
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Illustrator 10 Curriculum

...or. This curriculum also covers the use of drawing tools, transform tools, and layers in image editing. This curriculum consists of two Skill Builder courses: Adobe Illustrator 10: Part 1 Adobe Illustrator 10: Part 2 Learn To See individual course descriptions for specific objectives and scope. Audience Basic end user who wishes to use Illustrator 10 to generate and work
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Dir Database Integration Using DirXML Part 1 DirXML Deploy

...rules. o Identify the XML code that is used by DirXML to transform synchronized data between eDirectory and an application. o Complete the association process used by DirXML. o Identify authoritative data sources. o Install DirXML by using install.exe. o Create an administrator account in eDirectory by using ConsoleOne. o Create a driver set object by using ConsoleOne. o Import a DirXML
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From Serebra Learning Corporation
Configuring Testing and Verifying IPSec
To configure, test, and verify IPSec The primary target includes network designers, network administrators, network engineers, and system engineers.
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Remote Access Using Cisco Easy VPN
To configure remote access using a Cisco Easy VPN server The primary target includes network designers, network administrators, network engineers, and system engineers.
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Transferring and Transforming Data in SQL Server 2000
To enable students to extract and transform data in SQL Server 2000 Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition
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Transferring and Transforming Data in SQL Server 2000
To enable students to extract and transform data in SQL Server 2000 Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition
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Customer Satisfaction Analysis and Implementation
... tools are applied. In this course, you'll examine how to transform data into information that can be acted on. You'll learn the tools of basic statistical analysis as well as those that show relationships and allow you to plan improvements. Equally important, you'll find out how to move from understanding your customer satisfaction situation to implementing improvements to increase
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Critical Thinking Skills for Managing
...r Managing course charts the concepts and skills that can transform competent leaders into discerning situation analysts, focused problem solvers, and powerful decision makers. The course offers analysis methodology that will sharpen managerial ability through all the stages of the critical thinking process; situation assessment, problem solving, and decision making. Leaders will learn how to
more...
International Finance
...level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide which financial products and instruments will allow you to manage your cash flows from international business operations; and, finally, the important steps to take toward managing foreign exchange risk and country risk. This course is designed
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Calculating Process Capability
...s for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for capability analysis of discrete data. Six Sigma is a registered Trademark of Motorola Corporation, and all rights, title and interest in Six Sigma belongs to Motorola.
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Site Testing and Maintenance in Dreamweaver 8
To use advanced options and site maintenance tools The will be web professionals; end users and home users wishing to create effective Internet or intranet sites quickly and easily; Macromedia Flash 8 developers using Macromedia Dreamweaver 8 to create web pages; individuals wishing to obtain the Dreamweaver 8 Developer certification
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Moving to Visual Basic NET
To outline the language differences between Visual Basic 6.0 and Visual Basic .NET and to describe the new Visual Studio .NET features Application developers with experience using previous versions of Microsoft Visual Basic who wish to start working with Microsoft Visual Basic .NET
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XML Data Access in VB NET
To use the .NET Framework to manage XML data All Microsoft VB.NET developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the 70-310 exam Developing XML Web Services and Server Components with Microsoft Visual Basic .NET and the Microsoft .NET Framework
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Controls in ASP NET Web Forms
To demonstrate how to add configured controls to ASP.NET Web Forms Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET
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Cisco ISCW 1 0 IPSec VPN Configuration
To implement IPSec site-to-site VPNs using SDM and GRE tunnels, and provide high-availability VPNs using backup interfaces Network administrators; network engineers; network managers; systems managers; network designers who wish to validate their ability to install, configure and troubleshoot converged local and wide area networks with 100 to 500 nodes
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Adobe PhotoShop CS2 Advanced
This course introduces the learner to the techniques used to transform and enhance an image. It also covers the options for saving files, exporting layers, and working with multiple image layouts. In addition, this course enables learners to optimize images for the Web. The Adobe Photoshop CS2 series is ideal for a prosumer, who is an advanced home digital photography user or business
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Problem Solving


Learn how to solve problems effectively No matter what job you do, or how senior a position you hold, one thing is certain - you will regularly be confronted with problems that have to be solved. This course will enable you to use a combination of analytical and creative skills to solve problems using a simple step by step process that can be used in any problem situation. By using a systematic
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MS SQL Server 2000: Design and Implementation Part 5: Distributed Data and Locks


This is the final course in a five part series that teaches how to manage SQL Server 2000 transactions and locks. This course will cover how to import and export data, and how to transform data with DTS. Additionally, users will learn how to manage distributed queries and linked servers, create transactions, manage locks, and how to troubleshoot transactions and locking.
more...
MS SQL Server 2000: Design and Implementation Part 5: Distributed Data and Locks
This is the final course in a five part series that teaches how to manage SQL Server 2000 transactions and locks. This course will cover how to import and export data and how to transform data with DTS. Additionally users will learn how to manage distributed queries and linked servers create transactions manage locks and how to troubleshoot transactions and locking.
more...
Adobe Illustrator 10 Part 2
Following on from Part 1 this course covers the use of drawing tools transform tools and layers in image editing. Various image editing techniques are introduced - such as liquify tools and filters and effects are covered. The creation of images for the Web is also covered.
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From LearningMeasure.com
Introduction to the Spectrum Analyzer
This is an introductory course on the spectrum analyzer.
This course covers the basic block diagram and some of the basic controls that can be found on spectrum analyzers. It does not cover basic measurements that can be made with the spectrum analyzer, that is being reserved for follow-on courses. The intent of this course is to provide basic familiarity to this versatile tool. The basic block
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From Software Training Academy, Inc
The JSP Standard Tag Library

...simple, powerful framework by which to parse, address and transform XML data using XPath and XSLT
Each individual tag in each library is covered, with precise syntactic rules shown in a standard format in the student guide, and JSTL techniques and best practices are discussed for each library. An extensive set of example applications illustrates common usage of each major group of actions,
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Java Server Pages JSP

...simple, powerful framework by which to parse, address and transform XML data using XPath and XSLT.
Each individual tag in each library is covered, with precise syntactic rules shown in a standard format in the student guide, and JSTL techniques and best practices are discussed for each library. An extensive set of example applications illustrates common usage of each major group of actions,
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XML Programming Using Visual Basic and NET

...ect Model (DOM), writing XML streams using XmlWriter, and transformations using XPath and XSLT, all using the .NET Framework XML classes and the Visual Basic language. It also covers XML serialization according to XML Schema and the tight coupling between XML and ADO.NET. The course is intended for students with a working knowledge of XML who want to build XML applications or components using
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XSLT

...four-day course develops in-depth knowledge and skills in transforming XML documents using eXtensible Stylesheet Language Transformations, or XSLT. Students work through extensive hands-on exercises in transformations from XML to plain text, HTML, and XML, with good grounding in XPath along the way. Intermediate and advanced techniques are also covered including variables and parameters,
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XML Programming Using C and NET

...ect Model (DOM), writing XML streams using XmlWriter, and transformations using XPath and XSLT, all using the .NET Framework XML classes and the C# language. It also covers XML serialization according to XML Schema and the tight coupling between XML and ADO.NET. The course is intended for students with a working knowledge of XML who want to build XML applications or components using .NET and
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From JED New Media inc.
Bullying in the Workplace
Learn to recognize the symptoms of classic bullying behavior in the workplace. Become proactive: learn to transform strategic information into a successful action plan. Gain tips on how to develop a plan to effectively spot and stop bullying patterns.
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From Teach Me IT
Fundamentals of Flash 5

The Fundamentals of Flash 5 course is the first course in the Flash 5 curriculum. This course is designed to provide users the basic knowledge of Flash 5. It provides an overview of the features of Flash 5 and enables users to identify the components of Flash window. Additionally, this course teaches the creation of graphics using various drawing and painting tools and precise alignment of
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Advanced Features of Illustrator 9

The Advanced Features of Adobe Illustrator 9 WBT is the second course in the Adobe Illustrator 9 curriculum. It acquaints users with the enhanced functionalities of various tools in Adobe Illustrator 9, which are used to create and design texts and graphs, apply masks and filters, and create graphics for the Web.
At the end of this course, the user will be able to:
Add and format text in an
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From Skillspride Online Training
Adobe Photoshop 6.0 Introduction
This course is designed to provide readers with knowledge of the fundamentals of Adobe Photoshop all the key skills necessary to achieve professional-looking results for press or web with ease. Readers will learn to save pictures in different formats, select and transform areas of an image, apply special effects and work with layers.
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From Sessions Online School of Design
After Effects I Course


...ll learn how to set keyframes on a timeline and work with transform properties, motion paths, masks, and effects, developing a solid foundation in this increasingly popular and versatile program.
Objectives:
Students can expect to learn how to:
Create an After Effects composition on a timeline utilizing keyframes and anchor points.
Apply AE's transform properties: Anchor Point,
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