Instructor Led Triage Training - Training Resources

Risk Management in Telephone Triage: Lessons Learned From Telephone Triage Litigation ...Triage - The telephone, once used merely as an appointment scheduling device, has become an integral part of provider patient interactions. Research indicates that approximately 20 to 28 percent of all primary health care is handled over the telephone. However, without proper training and accountability, telephone triage can result in improper diagnosis and management as well as legal  more...