Online Troubleshooting eLearning

Powerpoint 2002 Intermediate ... Applying Borders To Movies Repositioning A Placeholder Troubleshooting & Playback Quality Inserting A Chart Entering Data Selecting Rows & Columns Selecting A Chart Type Chart Options Adding Titles Displaying The Data Table Positioning The Legend Gridlines About Data Labels Formatting Chart Items Resizing A Chart Exiting Microsoft Graph 3-D Views Saving Your Work Lesson 4:  more...

ICND1 1 0 Switch Optimization Security and Troubleshooting ICND1 1.0: Switch Optimization, Security, and Troubleshooting Cisco Cisco Certified Network Associate (CCNA ) 640-822 Interconnecting Cisco Networking Devices 1.0 - Part 1 To recognize how to optimize a switched LAN, secure it, and troubleshoot common problems  more...

ICND1 1 0 Switch Optimization Security and Troubleshooting ICND1 1.0: Switch Optimization, Security, and Troubleshooting Cisco Cisco Certified Entry Networking Technician (CCENT ) 640-822 Interconnecting Cisco Network Devices 1.0 - Part 1 To recognize how to optimize a switched LAN, secure it, and troubleshoot common problems  more...

Linux Troubleshooting Linux Troubleshooting Linux To describe how to troubleshoot local system and networking issues in Linux  more...

Monitoring and Security in Exchange Server 2007 Monitoring and Security in Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) To ensure that the Exchange Server 2007 environment runs smoothly, it is necessary to monitor system activity and the performance of your Exchange servers. Monitoring allows you to obtain data that can assist in tuning the performance of the  more...

Managing and Troubleshooting Desktop Storage and Settings Managing and Troubleshooting Desktop Storage and Settings Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot desktop storage and settings  more...

Managing and Troubleshooting Devices Drivers Local Security and User Logon Managing and Troubleshooting Devices, Drivers, Local Security, and User Logon Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot devices, drivers, local security, and user logon  more...

Installing Windows XP Installing Windows XP Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage Windows XP installations and upgrades  more...

Managing and Troubleshooting Network Protocols and Operating System Performance Managing and Troubleshooting Network Protocols and Operating System Performance Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot network protocols and operating system performance  more...

Managing and Troubleshooting Resources Managing and Troubleshooting Resources Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot resources  more...

Resolving Issues with the Operating System and Office Applications Resolving Issues with the Operating System and Office Applications Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-272 Supporting Users & Troubleshooting Desktop Apps. on a Windows XP O/S To explain how to resolve issues with the operating system and Office applications  more...

Resolving Issues with Outlook and Outlook Express Resolving Issues with Outlook and Outlook Express Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-272 Supporting Users & Troubleshooting Desktop Apps. on a Windows XP O/S To explain how to resolve issues with Outlook and Outlook Express  more...

Resolving Issues with Hardware and Network Connectivity Resolving Issues with Hardware and Network Connectivity Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-272 Supporting Users & Troubleshooting Desktop Apps. on a Windows XP O/S To explain how to resolve issues with hardware and network connectivity  more...

Resolving Issues with Internet Explorer Application Security and Security Inci Resolving Issues with Internet Explorer, Application Security, and Security Inci Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-272 Supporting Users & Troubleshooting Desktop Apps. on a Windows XP O/S To explain how to resolve issues with Internet Explorer and to configure application security  more...

Troubleshooting Windows Vista Deployments ...Troubleshooting Windows Vista Deployments Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista provides diagnostics and tools to help reduce troubleshooting support costs and user interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista  more...

Configuring and Troubleshooting Windows Vista Security ...Troubleshooting Windows Vista Security Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista provides enhanced security features to help protect computers from malicious attacks, spyware, and other unwanted software that can be installed on your system when it is connected to the Internet. Vista also ensures that computers are  more...

Configuring and Troubleshooting User Access on Windows Vista ...Troubleshooting User Access on Windows Vista Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista offers enhanced authentication mechanisms to allow legitimate users to log on to systems. These authentication mechanisms include using smart cards, biometrics, and username and password credentials. Once a user is logged onto the  more...

Managing and Troubleshooting Windows Vista Systems ...Troubleshooting Windows Vista Systems Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Many of Microsoft Windows Vista's new and enhanced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting local group  more...

Troubleshooting Windows Vista Performance and Reliability ...Troubleshooting Windows Vista Performance and Reliability Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista includes the Windows Reliability and Performance Monitor, a tool that provides multiple data monitoring and collection utilities for evaluating a system's performance and reliability. It can also be used to monitor the  more...

Configuring and Troubleshooting Windows Vista Networking ...Troubleshooting Windows Vista Networking Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista provides the Network and Sharing Center to configure and diagnose networking connectivity. This feature also allows you to configure access to the network through wireless connections, and remote access using VPNs and Remote Desktop.  more...

Troubleshooting and Closing the Project ...Troubleshooting and Closing the Project The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used  more...

Oracle 11i System Monitoring and Troubleshooting in OAM Oracle 11i: System Monitoring and Troubleshooting in OAM Oracle To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM)  more...

Cisco CVOICE 8 0 Cisco Unified Communication Manager Cisco CVOICE 8.0: Cisco Unified Communication Manager Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) Cisco Unified Communications Manager Express provides call processing for Cisco Unified IP phones for small-office or branch-office environments. It enables the large portfolio of Cisco integrated services routers to deliver  more...

Windows Vista Mobile Computing and Troubleshooting ...Troubleshooting Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator In both the business and private sectors, laptop computers are rapidly catching up to desktop PCs in numbers. With the major improvements to mobile technologies over the recent years, laptops have fast become a viable, and even desirable, replacement for desktop systems.  more...

Configuring and Troubleshooting Group Policy Configuring and Troubleshooting Group Policy Microsoft To identify the tasks and strategies involved in configuring and troubleshooting group policy  more...

Optimizing Monitoring and Troubleshooting IIS 6 0 Optimizing, Monitoring, and Troubleshooting IIS 6.0 Microsoft To identify how to optimize, monitor, and troubleshoot IIS 6.0  more...

Troubleshooting Windows 7 Client Configuration ...Troubleshooting Windows 7 Client Configuration Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator Microsoft Windows 7 provides features and tools to help troubleshoot and resolve issues that may occasionally arise on the client machines. Some problems may arise for Group Policy settings, authorization and authentication, networking, and Internet  more...

A Practical App 2009 Maintaining Networks A Practical App. 2009: Maintaining Networks CompTIA CompTIA A 2009 220-702 CompTIA A Practical Application Understanding the methods that computers and network devices use to talk to one another is essential knowledge for IT technicians to have in order to configure and troubleshoot networked environments. This course examines TCP/IP, connectivity and networking issues, connection types,  more...

A Practical App 2009 Troubleshooting Hardware ...Troubleshooting Hardware CompTIA CompTIA A 2009 220-702 CompTIA A Practical Application Within all industries, computer technicians are expected to locate and resolve issues ranging from hardware failure to operating system problems. In this course, the learner will be shown how to troubleshoot various computer components, such as motherboards, storage devices, power supplies, memory, and  more...

CompTIA Server 2009 Network Storage Troubleshooting ...Troubleshooting CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 Almost everywhere you go, from large businesses to people's homes, networks are in place to facilitate the movement of data between computers and other devices, such as printers or the Internet. In addition to that, the vast amounts of data generated in today's computing environments means that storage issues are  more...

CompTIA Server 2009 Troubleshooting ...Troubleshooting CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 Troubleshooting skills are something that everyone, from the server or network administrator to the everyday user, should possess. Administrators, though, need to be able to thoroughly troubleshoot not only desktop computers, their hardware and operating systems, but also more complex and intricate issues that occur  more...

Ajax API Essentials Ajax API Essentials This course will explore the various technologies that are employed in Ajax applications. It will begin by examining the important role that XML and CSS play in developing Ajax applications that interact with data sent from the server. Then it will discuss common troubleshooting issues that may arise in Ajax applications. Finally, it will explore how web services and APIs  more...

TSHOOT 1 0 TROUBLESHOOTING MAINTAINING CISCO IP NETWORKS TSHOOT 1.0: TROUBLESHOOTING & MAINTAINING CISCO IP NETWORKS Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0  more...

SUSE Linux Hardware Documentation SUSE Linux Hardware & Documentation Novell Certified Linux Professional 10 Certified Linux Professional 10 (Exam 050-697) To configure hardware components, to use documentation in troubleshooting, and to recognize the importance of documenting installation procedures.  more...

Monitoring Exchange Server 2010 Mail Flow Performance Monitoring Exchange Server 2010 Mail Flow & Performance Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) To ensure that the Exchange Server 2010 environment runs smoothly, it is necessary to monitor system activity and the performance of your Exchange servers. Monitoring allows you to obtain data that can assist in tuning the performance  more...

Cisco TSHOOT 1 0 Maintaining Troubleshooting Network Security Solutions ...Troubleshooting Network Security Solutions Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Any network that is deployed needs to be secured. The level of security that you need and the features that will be deployed are dependent on the organization and its security policies. Implementation of infrastructure security has a definite impact on network  more...

Cisco TSHOOT 1 0 Route Redistribution BGP Performance Issues ...te Redistribution, BGP & Performance Issues Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Ideally, a single routing protocol is used to exchange routing information in an enterprise network. However, organizational requirements such as partnerships, mergers, technology migrations, and changes in policy can make it necessary to support the use of multiple  more...

Cisco TSHOOT 1 0 Network Layer Connectivity OSPF EIGRP ...0: Network Layer Connectivity, OSPF & EIGRP Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 IP routing is the core technology deployed in all current enterprise networks and is used in all areas of the network. For most connectivity problems in IP networks, the network layer is the point where troubleshooting processes start. Enhanced Interior Gateway Routing  more...

Cisco TSHOOT 1 0 Troubleshooting FHRPs and Performance Issues ...Troubleshooting FHRPs and Performance Issues Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 An essential element in building highly available networks is the implementation of a First-Hop Redundancy Protocol (FHRP). FHRPs, such as the Hot Standby Router Protocol (HSRP), Virtual Router Redundancy Protocol (VRRP), and Gateway Load Balancing Protocol (GLBP) can  more...

Cisco TSHOOT 1 0 Troubleshooting VLANS STP SVIs ...Troubleshooting VLANS, STP & SVIs Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Switched Ethernet has been the dominant LAN technology for more than a decade, and VLAN-based switched infrastructures are at the core of every campus network. A good understanding of the processes involved in Layer 2 switching and being able to diagnose and resolve Layer 2  more...

Cisco TSHOOT 1 0 Maintenance Troubleshooting Tools Applications ...Troubleshooting Tools & Applications Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Troubleshooting can be a time-consuming process. During outages, lost time comes at a price in terms of lost productivity or lost revenue. Knowing the environment in which you are troubleshooting is fundamental to efficient fault resolution. Any tool that can help reduce the  more...

Cisco TSHOOT 1 0 Planning Troubleshooting Processes for Networks ...Troubleshooting Processes for Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 As enterprises become more and more dependent on their network infrastructure to support their business, the cost of network downtime has increased. When employees cannot perform their jobs due to network problems, the company loses productivity, and therefore, revenue.  more...

Cisco TSHOOT 1 0 Planning Maintenance for Complex Networks ...: Planning Maintenance for Complex Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Smooth network operation and high network availability have become crucial to organizations because they depend on their network infrastructure for most of their business processes. Unplanned downtime can quickly lead to loss of productivity, loss of reputation, or  more...

Backing Up Restoring Troubleshooting Essentials 2010 ...Troubleshooting Essentials 2010 Microsoft As with any IT system resource, a backup and restore plan should be documented and followed to ensure no data is lost in case of an unexpected failure. System Center Essentials 2010 is a management system that provides a central location for administrators to manage clients and servers within their organizations. Essentials uses databases in SQL  more...

Customer Driven Process Improvement Implementing Maintaining Improvements Customer Driven Process Improvement: Implementing & Maintaining Improvements The final stage in customer-driven process improvement is implementing the changes that will enable a process to deliver what customers need. After determining customer requirements, measuring and analyzing current processes, and determining process problems and potential solutions, it's now time to take action. The  more...

Troubleshooting Logon Resource Access Issues in Windows 7 ...Troubleshooting Logon & Resource Access Issues in Windows 7 Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician The desktop support technician is often called upon to help with logon problems and to set up or resolve issues with resource access. Logon errors can be caused by simple issues such as network connectivity or use of incorrect  more...

Resolving Windows 7 Network Connectivity Issues .... The good news is that Windows 7 comes with new built-in troubleshooting tools, as well as the trusted command-line utilities you're used to from previous operating systems. When it comes to network connectivity problems, the hardware should always be checked first. Windows 7 provides new and effective troubleshooting functionality using the Troubleshoot Problems link in the Network and  more...

A Essentials 2009 Troubleshooting Computers and Printers ...Troubleshooting Computers and Printers CompTIA CompTIA A 2009 220-701 CompTIA A Essentials Troubleshooting computer problems is a major role in the computer technician's life. Every day there will be new problems to solve. This course examines the theories and practical application methods to troubleshoot problems on computers, laptops, and printers. This course is one of a series in the  more...

SUPPORTING USERS TROUBLESHOOTING A WINDOWS XP OPERATING SYSTEM SUPPORTING USERS & TROUBLESHOOTING A WINDOWS XP OPERATING SYSTEM Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S  more...

SUPPORTING USERS TROUBLESHOOTING DESKTOP APPS ON A WINDOWS XP O S SUPPORTING USERS & TROUBLESHOOTING DESKTOP APPS ON A WINDOWS XP O/S Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-272 Supporting Users & Troubleshooting Desktop Apps. on a Windows XP O/S  more...

MS Windows 7 First Look for IT Professionals MS Windows 7: First Look for IT Professionals Microsoft Windows 7 is the latest evolution in the Windows workstation product line of operating systems. Windows 7 builds on the accomplishments of Windows Vista and adds enhancements to create an increasingly easy environment to manage. This course looks at the SKUs of Windows 7 that will be available and discusses what is appropriate depending  more...

CompTIA Network 2009 Troubleshooting the Network ...Troubleshooting the Network CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 Even in the best designed and managed networks, problems will arise. Knowing the proper troubleshooting methodology and being familiar with the many tools both software and hardware available to troubleshoot network issues will make the task of finding and solving problems that much easier. This course  more...

CompTIA Network 2009 Managing Monitoring the Network ...t commonly occur in a network environment as well as make troubleshooting problems that do arise that much easier. This course describes how to document and diagram the network environment and the procedures that should be in place to ensure that all documentation is up to date. In addition, the tools that network administrators can use to gather the information they need to create their  more...

Cisco IUWNE 1 0 Wireless Frame Basics Nonstandard Technologies ...r 802.11x or nonstandard frames, is key to installing and troubleshooting wireless networks efficiently, and knowing the tools used to support these activities is just as important. This course provides the basics needed to understand which frames can be expected, what their role is, and what their speed will be in order to quickly detect when a portion of a dialog is failing. This course  more...

Cisco IUWNE 1 0 WLAN Maintenance Troubleshooting ...Troubleshooting Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 Troubleshooting wireless networks presents a unique set of challenges. Unlike wired LAN users, wireless clients are mobile and their relative position within a building is often the most likely culprit in connectivity issues. However,  more...

Oracle Dabase 11g Tape Vaulting Duplication Tuning ... vaulting environment, viewing tape rotation reports, and troubleshooting vaulting. This course also explores the use of tape duplication, differentiating duplication from vaulting and migration, and configuring tape duplication. To understand how to tune backup and recovery performance, it is important to understand the performance characteristics of each component, so that you can maximize  more...

Troubleshooting IE8 Encryption Issues in Windows 7 ...Troubleshooting IE8 & Encryption Issues in Windows 7 Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician This course provides the desktop support technician with an overview of managing Internet Explorer 8, in particular, in relation to browser security features such as Enhanced Security Configuration, Security Zones, Trusted Sites, and Protected  more...

Cisco Switch 1 0 Implementing VLANs in Campus Networks ...w VLAN implementation can simplify network management and troubleshooting, and can improve network performance. You must be able to create an implementation plan, implement that plan, and then verify the operation of the VLANs and trunks. Sometimes network resources may be located far from where users might need them, and links between switches or between switches and servers can become heavily  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...problems, individuals will learn how to effectively apply troubleshooting techniques to real life predicaments that are encountered during online help development. This interactive method will enhance the individual?s knowledge of the RoboHelp authoring tool and will develop a true sense of the troubleshooting skills necessary for future reference. Individualized consulting is always readily  more...

A Day 2 - Chapters 6-9 This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This second of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers an in-depth look at Windows 9x, including installation, configuration, and customization; troubleshooting and benchmarking a PC; using diagnostic software; working with  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) This Online training provides a comprehensive study package designed to prepare a computer technician for CompTIA`s A+ 2003 Certification exam. The A+ 2003 Complete Bundle package features: +Prerequisite study material. +A prerequisite test to help gauge your level of preparation. +More than 28 hours of interactive, multimedia training. +More than 1,000 pages of printable reference material to  more...

Computer Repair Microcomputer Installation and Maintenance (A+ Certification Prep) ...nts and their functions, safety, installation procedures, troubleshooting techniques, and preventive maintenance. This comprehensive course provides an introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and their functions, safety, installation procedures, troubleshooting techniques, and preventive maintenance. This course in  more...

CompTIA A+ 2009 ... installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and performing preventative maintenance of basic personal computer hardware and operating systems. A+ certification ensures the right people have the right skills. While many of the essential skills are universal, there are additional skills required to support the needs of businesses. By offering  more...

Troubleshooting Servers To identify server-related troubleshooting best practices  more...

Troubleshooting in WebSphere 5 0 To give an overview of troubleshooting in WebSphere  more...

Project Server 2003 Testing and Troubleshooting To recognize how to test and troubleshoot Project Server 2003  more...

Troubleshooting and Disaster Recovery of SharePoint 2003 To describe troubleshooting and the implementation of a disaster recovery strategy for SharePoint Portal Server 2003  more...

Deploying and Troubleshooting Exchange 2000 Server To describe how to use deployment techniques and how to troubleshoot problems with Exchange 2000 Server  more...

SUSE Linux Hardware and Documentation To configure hardware components, to use documentation in troubleshooting, and to recognize the importance of documenting installation procedures  more...

Cluster Maintenance and Troubleshooting in Microsoft Windows 2000 To explain how to perform maintenance on the cluster, troubleshoot cluster resources, and implement disaster recovery methods  more...

Configuring and Troubleshooting IIS 5 0 in Windows 2000 To describe how to configure and troubleshoot IIS 5.0 in Windows 2000  more...

Installing Configuring and Troubleshooting PC Components To recognize how to install, configure and troubleshoot PC components  more...

Understanding and Maintaining Networks To understand the principles of networking and basic diagnostic and troubleshooting techniques  more...

Installing and Troubleshooting Printers and Scanners To recognize how to install and troubleshoot printers and scanners  more...

Adding Optimizing and Troubleshooting PC Components To add, configure, optimize, and troubleshoot PC components  more...

Cisco BSCI 3 0 Tuning BGP Implementations To enable you to recognize BGP neighbor states, attributes, best-path selection, and authentication and troubleshooting techniques.  more...

Cisco BSCI 3 0 Tuning BGP Implementations To enable you to recognize BGP neighbor states, attributes, best-path selection, and authentication and troubleshooting techniques.  more...

Cisco BSCI 3 0 Tuning BGP Implementations To enable you to recognize BGP neighbor states, attributes, best-path selection, and authentication and troubleshooting techniques.  more...

Cisco BSCI 3 0 Tuning BGP Implementations To enable you to recognize BGP neighbor states, attributes, best-path selection, and authentication and troubleshooting techniques.  more...

Securing and Troubleshooting Networks To identify the methods and tools that can be used to secure and troubleshoot network resources  more...

Securing and Troubleshooting Networks To identify the methods and tools that can be used to secure and troubleshoot network resources  more...

Securing and Troubleshooting Networks To identify the methods and tools that can be used to secure and troubleshoot network resources  more...

Securing and Troubleshooting Networks To identify the methods and tools that can be used to secure and troubleshoot network resources  more...

Securing and Troubleshooting Networks To identify the methods and tools that can be used to secure and troubleshoot network resources  more...

Troubleshooting Servers To identify server-related troubleshooting best practices  more...

Network Troubleshooting To describe a working methodology and tools and utilities that can be used to diagnose and troubleshoot network problems  more...

SUSE Linux Hardware and Documentation To configure hardware components, to use documentation in troubleshooting, and to recognize the importance of documenting installation procedures  more...

Securing and Troubleshooting Networks To identify the methods and tools that can be used to secure and troubleshoot network resources  more...

Adding Optimizing and Troubleshooting PC Components To add, configure, optimize, and troubleshoot PC components  more...

Installing and Troubleshooting Printers and Scanners To recognize how to install and troubleshoot printers and scanners  more...

Understanding and Maintaining Networks To understand the principles of networking and basic diagnostic and troubleshooting techniques  more...

Installing Configuring and Troubleshooting PC Components To recognize how to install, configure and troubleshoot PC components  more...

Operating System Technologies Management and Troubleshooting To explain the concepts and procedures required to manage a Windows operating system and locate and resolve common operating system problems  more...

Diagnosing and Troubleshooting To demonstate procedures for isolating and troubleshooting computer problems  more...

Flash MX Techniques ...imation Laser Animation Laser Control and Logo Mask Sound Troubleshooting and Export Glass Buttons Overview and Setup Base Structure Shadow Inner Ring Lower Highlight Upper Highlight Icon Button Behaviour Alternate Buttons Oblong Button Pt 1 Oblong Button Pt 2 Fading Text Effect Overview and Setup Text Setup Mask Shape Mask Animation Common Masking Traps Mask Assembly Mask Offset External Text  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery ...troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and restoration. Learn To: Identify  more...

NetWare 5 Advanced Administration - Part 5 ...ll cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L earn To: Maintain a consistent and stable Novell Directory Services (NDS) database. Troubleshoot and repair a NDS database. Set up remote access services provided by NetWare 5. Identify the Novell networking services  more...

Oracle 11i10 System Admin Workflow Applications Manager This course covers the mandatory and optional tasks that are performed to set up Oracle Workflow. It also introduces the learners to Oracle Applications Manager (OAM) and its benefits. In addition, it explores options to monitor system performance, critical activities, and business flows of an organization. Finally, it covers features that help in diagnosing and resolving system issues.  more...

Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure ...ive Directory. Managing Active Directory performance and troubleshooting Active Directory replication is also covered. L earn To: Identify the features of the Physical Topology. Identify the features of Sites and Replication Traffic. Identify the features of Maintenance Recovery. C ontent Emphasis Skills-Based A udience This course is intended for experienced  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...tware by using Group Policy. Identify the guidelines for troubleshooting common problems that occur during software deployment. Identify the procedure for modifying a software package. Create software categories. Set priorities for application file name extensions. Identify the guidelines for upgrading deployed software. Identify the procedures for deploying software packages. Remove  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...users in RIS. Identify the ways in which maintenance and troubleshooting tools are configured in RIS. Identify the guidelines for activating RIS client support. Identify the guidelines for optimizing RIS server. Identify the options for securing and restricting RIS. Identify the options for implementing computer account naming and management. Identify solutions to problems that commonly  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Microsoft Windows NT 4.0 Duration: 2 - 3 Hour(s) Identify the features of Windows NT Server Directory Services Log on to a  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Administration of Network Printers Duration: 2 - 3 Hour(s) Sequence the events in the Windows NT  more...

CompTIA Server 2005 Curriculum The CompTIA Server+ 2005 Curriculum includes the following courses: CompTIA Server+ 2005: Server Fundamentals CompTIA Server+ 2005: Storage Arrays & Installation Planning CompTIA Server+ 2005: Hardware & Operating System Installation CompTIA Server+ 2005: Upgrading Processors & Storage Devices CompTIA Server+ 2005: Monitoring Server Performance CompTIA Server+ 2005: Server  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...outing configurations. Use the various utilities for troubleshooting RRAS. C ontent Emphasis Skills-Based A udience This course is intended for system administrators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course  more...

Building Cisco Remote Access Networks Part 1 ...k administrators who are responsible for implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821). Deployment: Self-Study  more...

Building Cisco Remote Access Networks - Part 2 ...erview of cable and DSL technology, the configuration and troubleshooting of DSL, Virtual Private Networks, and the creation of IKE and IPSec security policies. Learn To: Identify features of broadband technology. Identify features of Network Address Translation (NAT). Identify commands for translating an address. Identify features of cable technology. Identify  more...

Building Cisco Remote Access Networks - Part 3 ...k administrators who are responsible for implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821). Deployment: Self-Study  more...

Building Cisco Remote Access Networks Part 4 ...k administrators who are responsible for implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821). Deployment: Self-Study  more...

Oracle8 Certified Database Administrator Curriculum ...egies and Backups (ID#441) Oracle8 Backup and Recovery - Troubleshooting and Recovery (ID#446) Oracle8 Performance Tuning: Architecture & Strategy (ID#456) Oracle8 Performance Tuning: Managing Memory and Disk I/O (ID#460) Oracle8 Performance Tuning: Optimizing Sorts and Minimizing Contention (ID#465) Oracle8 Network Administration: Net8 Architecture and Strategy (ID#449) Oracle8 Network  more...

Oracle8 Performance Tuning Strategies and Techniques ...stem using OEM. Collect statistics using the dynamic troubleshooting and performance views. Diagnose statistics using the UTBSTAT/UTLESTAT output report. Identify appropriate Oracle Enterprise Manager (OEM) tuning tools. Use the available data access methods to tune the logical design of the database. List the primary steps for operating system tuning. Identify  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 4 Course Overview This is the final course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Install the DNS Server. Configure and manage the DNS Server.  more...

SQL Server 7 0 System Administration - Part 5 ...esponsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Replication Basics Duration: 2 - 3 Hour(s) Identify the benefits of distributed data. Identify important considerations in data  more...

SQL Server 7 0 System Administration - Part 1 ...esponsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed course series 71410 - 71413, Supporting Windows NT 4.0 Server Core Technologies or have equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL Server Introduction Duration: 2 - 3 Hour(s) Identify the main  more...

SQL Server 7 0 System Administration - Part 2 ...esponsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Security Duration: 2 - 3 Hour(s) Identify the elements of Windows NT Authentication. Identify the benefits of SQL Server  more...

SQL Server 7 0 System Administration - Part 3 ...esponsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Backup Concepts Duration: 2 - 3 Hour(s) Match the backup type with its features. Identify the fixed roles with permission to perform  more...

SQL Server 7 0 System Administration - Part 4 ...esponsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Automating Administrative Tasks Duration: 2 - 3 Hour(s) Select the reasons for automating SQL Server maintenance tasks. Identify SQL  more...

Exchange Server 5 5 Design Implementation - Part 5 ...d IMAP4 authentication methods, configuration options and troubleshooting methods. Configure and verify POP3 and IMAP4 client functionality. Identify the LDAP features, functionality and operation. Identify the property pages used to configure LDAP and configure an Outlook Express client to access Exchange Server Directory Service using LDAP. Identify the features of Outlook  more...

NetWare 5 Advanced Administration - Part 5 ...ll cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L earn To: Maintain a consistent and stable Novell Directory Services (NDS) database. Troubleshoot and repair a NDS database. Set up remote access services provided by NetWare 5. Identify the Novell networking services  more...

Complete A 2003 Curriculum ...r operating systems, and on procedures for diagnosing and troubleshooting common operating system problems. Finally, the curriculum presents students with both theoretical and practical instruction on basic network concepts and terminology, including the networking capabilities of Windows and network protocol configuration. This curriculum consists of seven Skill Builder courses: CompTIA  more...

NetWare Service and Support Upgrade - Part 1 ...y service and support tasks. Identify the steps of a troubleshooting model. Identify the guidelines for preventing Electrostatic Discharge (ESD). Identify the LAN information to be logged when documenting a network. Identify the requirements for accessing Novell Internet services. Access information stored in the Micro House Technical Library (MHTL). Troubleshoot a  more...

NetWare Service and Support Upgrade - Part 2 ...work. This course will cover installing, configuring, and troubleshooting various types of networks and network storage devices. L earn To: Install, configure and troubleshoot various types of networks. Install and troubleshoot network storage devices. C ontent Emphasis Skills-Based A udience Students should be CNE candidates or technical support personnel  more...

NetWare Service and Support Upgrade - Part 3 ...th a network. This course covers NetWare installation and troubleshooting a Novell Client. L earn To: Identify the six levels of the Redundant Array of Independent Disks (RAID). Mirror disk partitions for maintaining NetWare security. Install a NetWare 5 server. Identify the architecture of Novell Client for two Windows platforms, Windows 95 and Windows NT  more...

NetWare Service and Support Upgrade - Part 4 ...ers NetWare Distributed Print Service (NDPS) printing and troubleshooting queue-based printing. L earn To: Set up NetWare Distributed Print Service (NDPS). Identify the techniques and tips to troubleshoot NDPS printing problems. Identify the techniques and tips to troubleshoot queue-based printing problems at the workstation, print queue, print server, remote printer  more...

NetWare Service and Support Upgrade - Part 5 ...ncounter while working with a network. This course covers troubleshooting servers and networks, and disaster recovery. L earn To: Troubleshoot server-related abends, lockups and performance problems. Diagnose and troubleshoot common network problems. Create a disaster recovery plan. Use NetWare and third-party utilities for disaster recovery. C ontent Emphasis  more...

NetWare and Windows NT Integration - Part 3 ...tuation in which it is used. Match the help sources for troubleshooting Novell Client for Windows NT with the situations in which they should be accessed. Match the given scenario with the method you will use to troubleshoot it. Unit 3: Managing Users with Z.E.N. Works Duration: 2 Hour(s) Identify the benefits of using the Z.E.N. works tool. Identify the features of a user  more...

CompTIA Server 2005 Server Maintenance Security ...nformation about securing the server room environment and troubleshooting. This course is divided into three units: Physical Housekeeping, Security, and Problem Determination and Troubleshooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit covers the basic aspects  more...

Oracle8i Performance Tuning Architecture Strategy ... system using OEM. Collect statistics using the dynamic troubleshooting and performance views. Diagnose statistics using the UTBSTAT/UTLESTAT output report. Identify appropriate OEM tuning tools. Use the available data access methods to tune the logical design of the database. List the primary steps for operating system tuning. Identify similarities between operating system and  more...

Oracle8i Backup and Recovery Curriculum The Oracle 8i Backup and Recovery Curriculum includes the following courses: Oracle 8i Backup and Recovery: Strategies & Backups Oracle 8i Backup and Recovery: Troubleshooting & Recovery To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle8i Backup and Recovery Troubleshooting Recovery ...puter-based training course Oracle8i Backup and Recovery: Troubleshooting and Recovery is the second course in a two part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to  more...

Oracle8i Network Administration Curriculum The Oracle 8i Network Administration Curriculum includes the following courses: Oracle 8i Network Administration: Net8 Architecture & Strategy Oracle 8i Network Administration: Net8 Additional Config. & Troubleshooting To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ...y the checks and configurations that can be performed for troubleshooting network problems. Match options for the Trace Assistant utility with appropriate information from the log and trace files. C ontent Emphasis Skills-Based A udience Database Administrators, System Administrators, Network Administrators, and Technical Support Professionals. Participants should have  more...

OCDBA8i Curriculum ...tegies & Backups(ID#7486) Oracle 8i Backup and Recovery: Troubleshooting & Recovery(ID#7487) Oracle 8i Database Admin.: Manage an Instance(ID#7476) Oracle 8i Database Admin.: Create Databases(ID#7477) Oracle 8i Database Admin.: Manage Storage Structures(ID#7478) Oracle 8i Database Admin.: Manage Data Storage(ID#7479) Oracle 8i Database Admin.: Manage Security(ID#7480) Oracle 8i Network  more...

Interconnecting Cisco Networking Devices Part 2 ...ting Information Protocol (RIP). Identify commands for troubleshooting Routing Information Protocol (RIP) configuration. Identify features of Enhanced Interior Gateway Routing Protocol (EIGRP). Identify commands for configuring Enhanced Interior Gateway Routing Protocol (EIGRP). Identify commands for troubleshooting Enhanced Interior Gateway Routing Protocol (EIGRP) configuration.  more...

Interconnecting Cisco Networking Devices Part 3 ...erifying Frame Relay operations. Identify commands for troubleshooting Frame Relay. Identify Frame Relay reachability issues and solutions. Unit 3: ISDN and DDR (3 hours) Identify features of ISDN. Identify key aspects of ISDN call processing. Identify features of ISDN functions and reference points. Match ISDN switch types with the regions in which they are used.  more...

Building Cisco Multilayer Switched Networks Part 1 ...s and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1:  more...

Building Cisco Multilayer Switched Networks Part 2 ...s and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1:  more...

Building Cisco Multilayer Switched Networks Part 3 ...s and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1:  more...

Building Cisco Multilayer Switched Networks Part 4 ...s and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1:  more...

Building Scalable Cisco Internetworks Part 4 ...efault routes to control path selections. Configuring and troubleshooting BGP can be complex. This course outlines the various options involved in properly configuring BGP for scalable internetworking. The different means of controlling routing update information is also covered in this course. Methods of controlling information between these routing protocols include using filters, changing  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...lated to driver signing errors with the steps involved in troubleshooting the error. Create a hardware profile by using Control Panel. Modify a hardware profile by using Device Manager. Delete a hardware profile by using Control Panel. Set values for environment variables by using the System Properties dialog box: Add Modify Delete Configure a paging file by using the System Properties  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...lated to driver signing errors with the steps involved in troubleshooting the error. Create a hardware profile by using Control Panel. Modify a hardware profile by using Device Manager. Delete a hardware profile by using Control Panel. Set values for environment variables by using the System Properties dialog box: Add Modify Delete Configure a paging file by using the System Properties  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...indows 2000 Server with a specific situation. Unit 2: Troubleshooting Windows 2000 Duration: 3 - 4 Hour(s) Manage programs on a Windows 2000 computer by using Task Manager. Identify the tab in DirectX Diagnostic that is used to perform a specific task. Identify the corrective action to be taken for a problem related to microprocessor utilization on Windows 2000. Identify all  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...indows 2000 Server with a specific situation. Unit 2: Troubleshooting Windows 2000 Duration: 3 - 4 Hour(s) Manage programs on a Windows 2000 computer by using Task Manager. Identify the tab in DirectX Diagnostic that is used to perform a specific task. Identify the corrective action to be taken for a problem related to microprocessor utilization on Windows 2000. Identify all  more...

Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure ...tive Directory. Managing Active Directory performance and troubleshooting Active Directory replication is also covered. L earn To: Identify the features of the Physical Topology. Identify the features of Sites and Replication Traffic. Identify the features of Maintenance Recovery. C ontent Emphasis Skills-Based A udience This course is intended for experienced  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...tware by using Group Policy. Identify the guidelines for troubleshooting common problems that occur during software deployment. Identify the procedure for modifying a software package. Create software categories. Set priorities for application file name extensions. Identify the guidelines for upgrading deployed software. Identify the procedures for deploying software packages. Remove  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...users in RIS. Identify the ways in which maintenance and troubleshooting tools are configured in RIS. Identify the guidelines for activating RIS client support. Identify the guidelines for optimizing RIS server. Identify the options for securing and restricting RIS. Identify the options for implementing computer account naming and management. Identify solutions to problems that commonly  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...l Services Client menu. Unit 4: Network Connectivity: Troubleshooting Duration: 2 Hour(s) Match the event log in Event Viewer with the corresponding event status that the event log contains. Log specific data about network traffic by using Network Monitor. Identify the steps to troubleshoot a specified networking problem by using the ipconfig command-line utility. Identify the  more...

Cisco Internetwork Troubleshooting Curriculum The Cisco Internetwork Troubleshooting Curriculum includes the following courses: Cisco Internetwork Troubleshooting: Part 1 Cisco Internetwork Troubleshooting: Part 2 To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Cisco Internetwork Troubleshooting Part 1 ...Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover baseline configuration and documentation of networks and end-systems, support resources for troubleshooting, and troubleshooting approaches. It covers commands and guidelines required for problem isolation and resolution at the physical and data link layers of the OSI model.  more...

Cisco Internetwork Troubleshooting Part 2 ...Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover commands and guidelines for problem isolation and resolution at the network, transport, and application layers of the OSI model. Learn To: Identify symptoms of problems occurring at the network layer. Identify functions of network layer commands. Identify  more...

Exchange 2000 Server--Part 2 Configuring ...toring client connectivity. The course will also focus on troubleshooting client connectivity problems. L earn To: Identify the features of the Information Store (IS). Identify the features of multiple databases and storage groups. Identify the features of data recovery and transaction logging. Identify the browsers that are supported by Microsoft Outlook Web Access. Identify  more...

Exchange 2000 Server--Part 4 Connectivity ...vity. Activities covered include monitoring, managing and troubleshooting messaging connectivity, managing messaging queues, and monitoring link status. The course also covers configuring and monitoring client connectivity and diagnosing and resolving client connectivity problems. L earn To: Identify the features of routing groups. Identify the conditions under which multiple  more...

Exchange 2000 Server--Part 5 Growth Course Overview This course presents the key subject areas that must be covered within this course, and is not intended to be an exhaustive list of required content. It covers areas such as Monitoring and Managing Exchange 2000 Services, and Indexing and Search Capabilities. L earn To: Verify server and connector status. Identify the features of server monitors. Identify the  more...

Exchange 2000 Infrastructure Design--Part 2 ...iguration for Exchange 2000 Server. Identify methods of troubleshooting DNS name resolution problems. Identify the features of collaboration components. Identify the key features of Chat Service. Identify the key features of the Instant Messaging service. Identify the guidelines for determining when to use public folders. Identify the key features of multiple public folder trees  more...

Exchange 2000 Infrastructure Design--Part 4 ...ive and curative Exchange 2000 maintenance and performing troubleshooting tasks. L earn To: Identify the guidelines for deploying single routing groups. Identify the guidelines for deploying multiple routing groups. Create a new routing group. Identify the features of Message Application Programming Interface (MAPI). Identify the features of Post Office Protocol v. 3 (POP3)  more...

SQL Server 2000 Database Admin Part 5 Maint SQL Server 2000 ...ive part series that deals with managing, monitoring, and troubleshooting SQL Server 2000. Learn To Identify guidelines for configuring SQL Server Agent. Identify guidelines for using SQLAgentMail and SQL Mail. Configure a Microsoft Outlook Exchange profile for your administrative account. Identify the goals of SQL Server 2000 monitoring. Identify guidelines for performance tuning.  more...

ISA Server 2000 Curriculum ...rriculum presents instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The curriculum will focus on ISA features, installing ISA, and installing and configuring ISA server clients. Additionally, this curriculum will cover how to create access policies, enabling secure Internet access, configuring caching, and  more...

ISA Server 2000 Curriculum ...rriculum presents instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The curriculum will focus on ISA features, installing ISA, and installing and configuring ISA server clients. Additionally, this curriculum will cover how to create access policies, enabling secure Internet access, configuring caching, and  more...

ISA Server 2000 Part 1 Setup Access Policies ...cal and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course will focus on ISA Features, Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to create access policies, enabling secure Internet access, configuring caching, and configuring cache policy  more...

ISA Server 2000 Part 1 Setup Access Policies ...cal and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course will focus on ISA Features, Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to create access policies, enabling secure Internet access, configuring caching, and configuring cache policy  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...cal and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server publishing. The course also covers VPN network configurations and H.323 Gatekeeper. The student will learn to  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...cal and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server publishing. The course also covers VPN network configurations and H.323 Gatekeeper. The student will learn to  more...

BizTalk Server 2000 Curriculum ... BizTalk Server 2000: Part 4 - Components, Solutions, and Troubleshooting Course 74314 Microsoft BizTalk Server 2000: Part 5 - Security and Optimization Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes System Administrators, Database Administrators, Application Developers, System Analysts, and  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting Course Overview This is the fourth course in a five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect, it presents a type of practical application  more...

Oracle9i Database Admin Recover Databases ...e recovery manager catalog along with failure points, and troubleshooting recovery problems. Learn To • Identify the files to be restored for a database in the NOARCHIVELOG mode. • Store the archived logs in a new location using the ALTER SYSTEM command. • Perform a offline database recovery. • Recover a database that failed due to the loss of a data file without  more...

Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention ...ng activities, implementing the Oracle shared server, and troubleshooting. Learn To: o Match the component of database storage with its definition. o Avoid dynamic allocation of extents by using the ALTER TABLE command. o Avoid the dynamic allocation disadvantages by creating a locally managed tablespace. o Sequence the steps in the sort process. o Set the SORT_AREA_SIZE parameter  more...

NDS 8 0 Advanced Tools Diagnostics Curriculum ...ent and it introduces learners to the features of NDS and troubleshooting tactics. It teaches server background processes, as well as how to perform partition and replica operations within the Novell NDS environment. It covers how to remove a server, how to amend the properties of a server, how to verify process completion and synchronize replicas, and how to resolve common NDS issues. This  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ...ent and it introduces learners to the features of NDS and troubleshooting tactics. Learn To • Identify the features of NDS 8 and upgrade to NDS 8. • Identify the frequency of performing NDS health checks and the prerequisite steps to perform the NDS health checks. • Perform the basic NDS health checks. • Perform complete NDS health checks, automate the process of  more...

Directory Technologies Part 2 NDS eDirectory ...irectory. It also covers common eDirectory management and troubleshooting tasks. It also discusses the relationship between NDS eDirectory and the Full Service Directory model. Learn To • Understand the concept of NDS eDirectory 8.5. • Understand how to install NDS eDirectory 8.5 on NetWare 5.0, Windows 2000, and Linux operating systems. • Identify the tasks involved in  more...

MS Win XP Install Admin Part 1 Install Config ...back in Windows XP Professional. o Identify features of troubleshooting devices installed on a computer running Windows XP Professional by using Device Manager. o Identify features of troubleshooting devices installed on a computer running Windows XP Professional by using Device Manager. o Identify guidelines for the safe removal of devices from a computer running Windows XP Professional.  more...

MS Win XP Install Admin Part 2 Networks Desktops ... Learning Time 6 to 8 hours 72511 Objectives Unit 1: Troubleshooting the Boot Process 2 - 3 hours o Sequence the stages in the Windows XP Professional boot process. o Sequence the stages in the Windows XP Professional boot process. o Identify features of control sets in Windows XP Professional. o Identify features of control sets in Windows XP Professional. o Identify guidelines  more...

MS Win XP Install Admin Part 2 Networks Desktops ... Learning Time 6 to 8 hours 72511 Objectives Unit 1: Troubleshooting the Boot Process 2 - 3 hours o Sequence the stages in the Windows XP Professional boot process. o Sequence the stages in the Windows XP Professional boot process. o Identify features of control sets in Windows XP Professional. o Identify features of control sets in Windows XP Professional. o Identify guidelines  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ... Transmission Control Protocol/Internet Protocol (TCP/IP) troubleshooting utilities. o Identify functions of common Windows XP Professional Transmission Control Protocol/Internet Protocol (TCP/IP) troubleshooting utilities. o Match ipconfig commands for viewing Transmission Control Protocol/Internet Protocol (TCP/IP) information with their functions. o Match ipconfig commands for viewing  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...iguring fax support in Windows XP Professional. o Match troubleshooting solutions with common problems arising when managing fax support in Windows XP Professional. o Match troubleshooting solutions with common problems arising when managing fax support in Windows XP Professional. o Identify fax job management tasks performed in the Fax Console in Windows XP Professional. o Identify fax  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...fessional. o Identify guidelines for administrating and troubleshooting file and folder access in Windows XP Professional. o Identify guidelines for administrating and troubleshooting file and folder access in Windows XP Professional. o Identify key features of auditing file systems and accounts in Windows XP Professional. o Identify key features of auditing file systems and accounts in  more...

Windows 2000 Network Mgt Part 1 Windows 2000 Network ...ory replication problems. It also teaches configuring and troubleshooting DHCP. Finally, this course covers troubleshooting startup problems, including Safe Mode, the Recovery Console, and parallel installations. Learn To: o Identify features of Active Directory. o Identify features of Client Support. o Identify attributes of the Active Directory Schema. o Identify features of  more...

Windows 2000 Network Mgt Part 3 Name Resolution ...name resolution for client computers, including WINS, and troubleshooting name resolution. Configuring and troubleshooting DNS, including DNS zones, dynamic updates, and DNS server maintenance are also covered. Learn To: o Identify characteristics of a Network Basic Input/Output System (NetBIOS) name. o Identify features of NetBIOS name resolution methods. o Identify features of a host  more...

Windows 2000 Network Mgt Part 4 Access Admin ...istrative Control. Topics covered include configuring and troubleshooting remote access and virtual private network (VPN) connections. configuring terminal services and implementing Network Address Translation (NAT) and Internet Connection Sharing are also covered. Finally, the course teaches User and Group objects in Active Directory, object permissions, and customizing an MMC Console. Learn  more...

Windows 2000 Network Mgt Part 5 Group Policy ...truction about software deployment by using Group Policy, troubleshooting Group Policy problems, server monitoring methods, detecting security breaches, and auditing are also covered. Finally, the course will cover Windows 2000 updates, service packs, hot fixes, and security hot fixes. Learn To: o Identify attributes of Group Policy. o Identify types of Group Policy settings. o Identify  more...

A 2003 Part 2 Install Troubleshooting ...inally, guidelines for problem isolation, diagnostics and troubleshooting are taught. Learn To To identify the components required for Plug and Play (PnP) technology to work. To sequence the steps to install an expansion board in a Micro Channel Architecture (MCA) system. To identify the features of the  more...

CompTIA Server 2005 Upgrading Processors Storage Devices ...that ensure a successful upgrade of CPUs. Identify the troubleshooting techniques for processor-related problems. Identify the different versions of Integrated Drive Electronics/Advanced Technology Attachment (IDE/ATA) hard disk drives. Identify the key aspects of configuring Integrated Drive Electronics/Advanced Technology Attachment (IDE/ATA) hard disk drives. Identify the key  more...

CompTIA Linux 2004 Installation ...troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is  more...

Windows 2000 Implementing Security Part 5 ...reless networks is covered. Participants also learn about troubleshooting and responding to security incidents. Learn To: • To identify advantages of computer certificate auto-deployment. • To identify features of centralization IPSec policy. • To match methods for verifying IPSec  more...

Home Networking With Windows XP ...ome network, security considerations and firewall use and troubleshooting guidelines for the most common problem areas. After the course, the learner will understand the area of home networking and be in a position to setup and maintain one. Learn To Identify benefits of home networking. Identify types of home networking technologies.  more...

Windows 2000 Implementing Security Part 5 ...reless networks is covered. Participants also learn about troubleshooting and responding to security incidents. Learn To: • To identify advantages of computer certificate auto-deployment. • To identify features of centralization IPSec policy. • To match methods for verifying IPSec  more...

Implementing Wireless LANs Curriculum This curriculum covers the general concepts of radio signal transmission and presents information on the characteristics of wireless LAN (WLAN) client adapters and access points (APs) that need to be considered before implementing a diverse WLAN environment. It also examines the important area of access point (AP) security and provides an understanding of how to assess the customer's needs for an  more...

Implementing Wireless LANs Part 1 Concepts Technologies ...e in all phases of design, installation, maintenance, and troubleshooting of wired networks. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Basic RF Concepts (1.5 - 2 hours) Identify features of  more...

Implementing Wireless LANs Part 2 Components Configuration ...e in all phases of design, installation, maintenance, and troubleshooting of wired networks. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: WLAN Client Adapters (1.5 - 2 hours) Identify operating systems  more...

Implementing Wireless LANs Part 3 Security ...e in all phases of design, installation, maintenance, and troubleshooting of wired networks. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: WLAN WEP Security (3 - 4 hours) Identify characteristics of Wired  more...

Implementing Wireless LANs Part 4 Site Design Installation ...s guidelines for mounting access points and antennas. The troubleshooting section provides guidelines for dealing with client association and network connectivity problems. Learn To To identify network traffic patterns of different application types. To identify characteristics of end-user devices that are relevant to wireless LAN  more...

Project Teams Building a Project Team ... In this simulation, you will be leading a troubleshooting project team made up of Nancy Hurst, a Customer Service Manager, Nathan Iverson, a Marketing Analyst, and Monica Washington, a Product Development Engineer. The X42, an experimental microchip Icon recently developed for its robotics division, was prematurely approved for market release ninety days ago. Consequently,  more...

Oracle8 Database Administration - Manage Data ...e by using Oracle Data Manager. Identify the methods of troubleshooting the problems that may occur during a SQL*Loader data load. Identify the uses of the export and import utilities. Identify the objects that can be exported using different export modes. Identify the features of the export paths. Match the command line parameters for the export utility with their purposes. Match  more...

Oracle8 Backup and Recovery - Strategies and Backups Course Overview This is the first course in a two-part series that will introduce participants to the critical task of planning and implementing database backup strategies. In this course, users will be introduced to backup concepts and the Oracle architecture. They will learn how to change the archive mode of a database and configure a database for archive processing. Additionally, users will  more...

Oracle8 Backup and Recovery Curriculum The Oracle8 Backup and Recovery Curriculum consists of the following courses: Oracle8 Backup and Recovery - Strategies and Backups Oracle8 Backup and Recovery - Troubleshooting and Recovery To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ... - 8 Hour(s) Course Contents Unit 1: Failures and Troubleshooting Duration: 1 - 2 Hour(s) Identify the ways of resolving statement failure. Identify the causes of statement failure. Identify the ways of resolving user process failures. Identify the causes of user process failures. Identify the ways of resolving user error failures. Identify the causes of user errors  more...

Oracle8 Network Administration Curriculum The Oracle8 Network Administration Curriculum consists of the following courses: Oracle8 Network Administration: Net8 Architecture and Configuration Oracle8 Network Administration: Net8 Configuration and Troubleshooting To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting ...y the checks and configurations that can be performed for troubleshooting network problems. Match options for the Trace Assistant utility with appropriate information from the log and trace files. C ontent Emphasis Skills-Based A udience Network administrators, database administrators, technical support analysts, system administrators, application developers, and MIS managers.  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Microsoft Windows NT 4.0 Duration: 2 - 3 Hour(s) Identify the features of Windows NT Server Directory Services Log on to a domain.  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Administration of Network Printers Duration: 2 - 3 Hour(s) Sequence the events in the Windows NT  more...

Site Server 3 0 Commerce Solutions - Part 1 ... responsible for supporting, maintaining, optimizing, and troubleshooting electronic commerce sites using Site Server 3.0 Commerce Edition. This series will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. It is recommended that participants take NETg course series 72505 -  more...

Site Server 3 0 Commerce Solutions - Part 2 ... responsible for supporting, maintaining, optimizing, and troubleshooting electronic commerce sites using Site Server 3.0 Commerce Edition. This series will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. It is recommended that participants take NETg course series 72505 -  more...

Windows NT 4 0 Core Technologies Support - Part 4 Course Overview This is the fourth course in the Supporting Windows NT Server 4.0 curriculum. This series covers all the objectives of Microsoft’s Certified Systems Engineer exam for Microsoft Windows NT Server 4.0 Core Technologies. The course materials have been developed with support from Microsoft and have been reviewed and approved by Microsoft for adherence to their certification  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...sponsible for installing, configuring, customizing and/or troubleshooting Cluster Server. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413) and Internetworking TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438). T otal Learning Time 6 - 8 Hour(s) Course  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...sponsible for installing, configuring, customizing and/or troubleshooting Cluster Server. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Internetworking TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and the first course in the series. T otal Learning Time  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...outing configurations. Use the various utilities for troubleshooting RRAS. C ontent Emphasis Skills-Based A udience This course is intended for system administrators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course  more...

Wndows NT Server 4 0 Enterprise Curriculum ...s scenarios in a Windows NT 4.0 environment; identify the troubleshooting methodology, functions of the Kernel Mode networking components and Distributed Networking Components; identify the registry structure and subtrees and configuration information about the local machine; identify the functions of the processes in every boot phase and troubleshoot through system files; troubleshoot RAS  more...

Windows NT Server 4 0 Troubleshooting in the Enterprise ...erprise environment. L earn To: Identify the troubleshooting methodology, functions of the Kernel Mode networking components and Distributed networking Components. Identify the registry structure, subtrees and configuration information about a local machine. Identify the functions of the processes in every boot phase and troubleshoot through system files. Match the  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...sponsible for installing, configuring, customizing and/or troubleshooting Cluster Server. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413) and Internetworking TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438). T otal Learning Time 6 - 8 Hour(s) Course  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...sponsible for installing, configuring, customizing and/or troubleshooting Cluster Server. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Internetworking TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and the first course in the series. T otal Learning Time  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 ...igration did not adversely affect the system performance. Troubleshooting, therefore is the principal emphasis in this course. Learn To: o Identify and troubleshoot problems associated with domain upgrade, user account, and domain access. o Identify and troubleshoot problems associated with network services, applications, and domain migration tool problems. Audience In addition to the  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 ...igration did not adversely affect the system performance. Troubleshooting, therefore is the principal emphasis in this course. Learn To: o Identify and troubleshoot problems associated with domain upgrade, user account, and domain access. o Identify and troubleshoot problems associated with network services, applications, and domain migration tool problems. Audience In addition to the  more...

CIW Server Administrator Part 1 Configuring ...e TCP/IP properties in Windows 2000. • Match TCP/IP troubleshooting utilities with their features. • Sequence the steps in the dynamic addressing process. • Match Internet Protocol (IP) address configuration tools with their features. • Configure a static IP address in Linux by using linuxconf. • Identify features of the Domain Name System (DNS). • Identify  more...

CIW Internetworking Professional Part 1 TCP IP Fundamentals ...ure and Internet addressing, and cover the techniques for troubleshooting TCP/IP networks. This course will also introduce students to the network environment, and the principles of VoIP and Multicast IP. Learn To • Identify features of the Transmission Control Protocol/Internet Protocol (TCP/IP) that support network interoperability. • Identify stages in the evolution of the  more...

CIW Internetworking Professional Part 2 IP Model ...er. The student will also learn how to use various TCP/IP troubleshooting tools. Learn To • Identify features of ethernet. • Locate a hardware address in Windows 2000. • Identify the command used to locate a hardware address in Linux. • Identify functions of network files. • Identify the location of TCP/IP information in Linux and Windows 2000. •  more...

A 2003 OS Technologies Part 3 Troubleshooting ...nd practical instruction on procedures for diagnosing and troubleshooting common operating system problems. Problems with the installation and startup processes, resources for troubleshooting, common problems will all be presented. This course will also cover managing the registry, system files, and memory. Learn To To match common boot failure error messages  more...

A 2003 OS Technologies Part 4 Network Fundamentals ...ternet connection. To identify troubleshooting functions of Ipconfig and Winipcfg. Audience This is an entry-level audience that want to pass the A+ Core Hardware (2003) Examination or that have a strong interest in operating system technologies. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service  more...

Network Certification Curriculum ...mplementing software changes. o Identify guidelines for troubleshooting network problems. o Select factors to be considered when identifying a network problem. Audience Prerequisites and assumed competencies: This certification is targeted towards two groups. The first group is Network Administrators with very little experience. The second group is technical professionals from a variety  more...

Network Part 1 Media Topologies ...ate level of experience in the installation, support, and troubleshooting of computer networks. A+ certification would be helpful, but not required prior to this course. This course is mapped to the CompTia Network+ certification program and prepares learners for exam N10-002. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits  more...

Network Part 2 Protocols Standards ...WAN technologies, remote access and finally covers TCP/IP troubleshooting utilities. Learn To: o Identify features of the Open Systems Interconnection (OSI) model. o Identify differences between the Transmission Control Protocol/Internet Protocol (TCP/IP) and the OSI model. o Identify features of media access control (MAC) addressing. o Identify features of Dynamic Host Configuration  more...

Network Part 3 Network Implementation ...erance and disaster recovery. Finally, it teaches network troubleshooting considerations. Learn To: o Identify capabilities of UNIX and Linux servers. o Identify capabilities of NetWare servers. o Identify capabilities of Windows 2000 and Windows NT servers. o Identify corporate standards that apply to elements of a network configuration. o Identify benefits of documenting network  more...

CompTIA Linux 2004 Management ...troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify components of a Linux directory structure, features of filesystems  more...

CompTIA Linux 2004 Security ...troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify ways in which an Intrusion Detection System (IDS) works, ways to  more...

CompTIA Linux 2004 Security ...troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify ways in which an Intrusion Detection System (IDS) works, ways to  more...

CompTIA Linux 2004 Hardware Documentation ...troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is  more...

CCNT Local Area Networks v6 0 Part 1 ...ve had prior experience in the installation, support, and troubleshooting of computer networks. Deployment: e-Learning Language Options: US English Total Learning Time: 4 - 6 hours Objectives: Unit 1: LAN Technologies (2 - 3 hours) Identify features of LANs and WANs. Identify uses of computer networks for individuals and organizations.  more...

CCNT Local Area Networks v6 0 Part 2 ...ve had prior experience in the installation, support, and troubleshooting of computer networks. Deployment: e-Learning Language Options: US English Total Learning Time: 4 - 6 hours Objectives: Unit 1: Transmission (2 - 3 hours) Identify features of analog signals. Identify features of digital signals. Identify features of baseband and  more...

CCNT Local Area Networks v6 0 Part 3 ...ve had prior experience in the installation, support, and troubleshooting of computer networks. Deployment: e-Learning Language Options: US English Total Learning Time: 6 - 8 hours Objectives: Unit 1: LANs in the Organization (3 - 4 hours) Identify network trends. Identify characteristics of software management. Identify characteristics  more...

Windows Server 2003 Managing a Server Env Part 2 ... Wizard. To identify steps for troubleshooting hardware. To identify methods of compressing files and folders. To identify effects of moving and copying compressed files. To identify features of encrypting files and folders. To identify features of IIS 6.0.  more...

Windows Server 2003 Managing a Server Env Part 2 ... Wizard. To identify steps for troubleshooting hardware. To identify methods of compressing files and folders. To identify effects of moving and copying compressed files. To identify features of encrypting files and folders. To identify features of IIS 6.0.  more...

Windows Server 2003 Planning Network Infrastructure Part 1 ... three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To To identify elements of the network design process. To  more...

Windows Server 2003 Planning Network Infrastructure Part 1 ... three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To To identify elements of the network design process. To  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...ehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To To sequence the stages in the DNS client name resolution process. To identify factors  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...ehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To To sequence the stages in the DNS client name resolution process. To identify factors  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...connection methods, policy, authentication, strategy, and troubleshooting -, and troubleshooting remote access. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To To identify key features of IPSec. To identify IPSec rules  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...connection methods, policy, authentication, strategy, and troubleshooting -, and troubleshooting remote access. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To To identify key features of IPSec. To identify IPSec rules  more...

Implementing Managing MS Exchange Server 2003 Installing This series provides students with the knowledge and skills needed to update and support a reliable, secure messaging infrastructure used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized organization. Learn To: Identify advantages of using Microsoft Exchange Server 2003. Identify features of Microsoft Exchange  more...

Implementing Managing MS Exchange Server 2003 Maintaining ...e Server 2003 member server. Unit 3: Monitoring and Troubleshooting Identify monitoring tasks that need to be performed daily. Identify key features of the Event Viewer utility. Identify key aspects of the Queue Viewer utility. Identify guidelines for enabling a Microsoft Exchange Server 2003 organization to run smoothly. Identify key aspects of the Performance console.  more...