Online Troubleshooting eLearning - Training Resources

CompTIA A+ 2009 ... installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and performing preventative maintenance of basic personal computer hardware and operating systems. A+ certification ensures the right people have the right skills. While many of the essential skills are universal, there are additional skills required to support the needs of businesses. By offering  more...

Computer Repair Microcomputer Installation and Maintenance (A+ Certification Prep) ...nts and their functions, safety, installation procedures, troubleshooting techniques, and preventive maintenance. This comprehensive course provides an introduction to the fundamentals of installing and maintaining microcomputers. Topics include: identifying components and their functions, safety, installation procedures, troubleshooting techniques, and preventive maintenance. This course in  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...problems, individuals will learn how to effectively apply troubleshooting techniques to real life predicaments that are encountered during online help development. This interactive method will enhance the individual?s knowledge of the RoboHelp authoring tool and will develop a true sense of the troubleshooting skills necessary for future reference. Individualized consulting is always readily  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) This Online training provides a comprehensive study package designed to prepare a computer technician for CompTIA`s A+ 2003 Certification exam. The A+ 2003 Complete Bundle package features: +Prerequisite study material. +A prerequisite test to help gauge your level of preparation. +More than 28 hours of interactive, multimedia training. +More than 1,000 pages of printable reference material to  more...

A Day 2 - Chapters 6-9 This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This second of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers an in-depth look at Windows 9x, including installation, configuration, and customization; troubleshooting and benchmarking a PC; using diagnostic software; working with  more...

Optimizing Monitoring and Troubleshooting IIS 6 0 To identify how to optimize, monitor, and troubleshoot IIS 6.0  more...

Configuring and Troubleshooting Group Policy To identify the tasks and strategies involved in configuring and troubleshooting group policy  more...

Configuring and Troubleshooting IIS 5 0 in Windows 2000 To describe how to configure and troubleshoot IIS 5.0 in Windows 2000  more...

Oracle 11i System Monitoring and Troubleshooting in OAM To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM)  more...

SUSE Linux Hardware and Documentation To configure hardware components, to use documentation in troubleshooting, and to recognize the importance of documenting installation procedures  more...

Troubleshooting and Closing the Project The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the  more...

Troubleshooting Windows Vista Deployments ...ndows Vista provides diagnostics and tools to help reduce troubleshooting support costs and user interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course demonstrates  more...

Configuring and Troubleshooting Windows Vista Security Microsoft Windows Vista provides enhanced security features to help protect computers from malicious attacks, spyware, and other unwanted software that can be installed on your system when it is connected to the Internet. Vista also ensures that computers are kept up to date by automatically installing the latest security patches and updates. This course discusses how to secure Internet Explorer,  more...

Configuring and Troubleshooting User Access on Windows Vista Microsoft Windows Vista offers enhanced authentication mechanisms to allow legitimate users to log on to systems. These authentication mechanisms include using smart cards, biometrics, and username and password credentials. Once a user is logged onto the computer, Vista authorization allows the user specific permissions to access resources on that specific computer or on the network. Vista also  more...

Managing and Troubleshooting Windows Vista Systems ...anced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting local group policies. Group Policies consist of Group Policy Objects (GPOs), which are used to configure system-wide or user-based settings, and are automatically applied to prevent problems  more...

Troubleshooting Windows Vista Performance and Reliability Microsoft Windows Vista includes the Windows Reliability and Performance Monitor, a tool that provides multiple data monitoring and collection utilities for evaluating a system's performance and reliability. It can also be used to monitor the performance and reliability of remote systems. The information that is gathered in Reliability and Performance Monitor can assist in troubleshooting  more...

Configuring and Troubleshooting Windows Vista Networking Microsoft Windows Vista provides the Network and Sharing Center to configure and diagnose networking connectivity. This feature also allows you to configure access to the network through wireless connections, and remote access using VPNs and Remote Desktop. Windows Vista can also use group policies to configure network security to encrypt traffic over the network when network services are being  more...

Deploying and Troubleshooting Exchange 2000 Server To describe how to use deployment techniques and how to troubleshoot problems with Exchange 2000 Server  more...

Monitoring and Security in Exchange Server 2007 To ensure that the Exchange Server 2007 environment runs smoothly, it is necessary to monitor system activity and the performance of your Exchange servers. Monitoring allows you to obtain data that can assist in tuning the performance of the Exchange environment as well as assist in troubleshooting. It is also very important to ensure that the Exchange servers and the e-mail messages themselves  more...

Managing and Troubleshooting Desktop Storage and Settings To explain how to manage and troubleshoot desktop storage and settings  more...

Managing and Troubleshooting Devices Drivers Local Security and User Logon To explain how to manage and troubleshoot devices, drivers, local security, and user logon  more...

Managing and Troubleshooting Network Protocols and Operating System Performance To explain how to manage and troubleshoot network protocols and operating system performance  more...

Managing and Troubleshooting Resources To explain how to manage and troubleshoot resources  more...

Project Server 2003 Testing and Troubleshooting To recognize how to test and troubleshoot Project Server 2003  more...

Troubleshooting and Disaster Recovery of SharePoint 2003 To describe troubleshooting and the implementation of a disaster recovery strategy for SharePoint Portal Server 2003  more...

Troubleshooting Servers To identify server-related troubleshooting best practices  more...

Troubleshooting in WebSphere 5 0 To give an overview of troubleshooting in WebSphere  more...

Linux Troubleshooting To describe how to troubleshoot local system and networking issues in Linux  more...

Cluster Maintenance and Troubleshooting in Microsoft Windows 2000 To explain how to perform maintenance on the cluster, troubleshoot cluster resources, and implement disaster recovery methods  more...

Directory Technologies Part 2 NDS eDirectory ...irectory. It also covers common eDirectory management and troubleshooting tasks. It also discusses the relationship between NDS eDirectory and the Full Service Directory model. Learn To • Understand the concept of NDS eDirectory 8.5. • Understand how to install NDS eDirectory 8.5 on NetWare 5.0, Windows 2000, and Linux operating systems. • Identify the tasks involved in  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ...ent and it introduces learners to the features of NDS and troubleshooting tactics. Learn To • Identify the features of NDS 8 and upgrade to NDS 8. • Identify the frequency of performing NDS health checks and the prerequisite steps to perform the NDS health checks. • Perform the basic NDS health checks. • Perform complete NDS health checks, automate the process of  more...

NDS 8 0 Advanced Tools Diagnostics Curriculum ...ent and it introduces learners to the features of NDS and troubleshooting tactics. It teaches server background processes, as well as how to perform partition and replica operations within the Novell NDS environment. It covers how to remove a server, how to amend the properties of a server, how to verify process completion and synchronize replicas, and how to resolve common NDS issues. This  more...

Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention ...ng activities, implementing the Oracle shared server, and troubleshooting. Learn To: o Match the component of database storage with its definition. o Avoid dynamic allocation of extents by using the ALTER TABLE command. o Avoid the dynamic allocation disadvantages by creating a locally managed tablespace. o Sequence the steps in the sort process. o Set the SORT_AREA_SIZE parameter  more...

Oracle9i Database Admin Recover Databases ...e recovery manager catalog along with failure points, and troubleshooting recovery problems. Learn To • Identify the files to be restored for a database in the NOARCHIVELOG mode. • Store the archived logs in a new location using the ALTER SYSTEM command. • Perform a offline database recovery. • Recover a database that failed due to the loss of a data file without  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting Course Overview This is the fourth course in a five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect, it presents a type of practical application  more...

BizTalk Server 2000 Curriculum ... BizTalk Server 2000: Part 4 - Components, Solutions, and Troubleshooting Course 74314 Microsoft BizTalk Server 2000: Part 5 - Security and Optimization Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes System Administrators, Database Administrators, Application Developers, System Analysts, and  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...cal and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server publishing. The course also covers VPN network configurations and H.323 Gatekeeper. The student will learn to  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...cal and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server publishing. The course also covers VPN network configurations and H.323 Gatekeeper. The student will learn to  more...

ISA Server 2000 Part 1 Setup Access Policies ...cal and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course will focus on ISA Features, Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to create access policies, enabling secure Internet access, configuring caching, and configuring cache policy  more...

ISA Server 2000 Part 1 Setup Access Policies ...cal and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course will focus on ISA Features, Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to create access policies, enabling secure Internet access, configuring caching, and configuring cache policy  more...

ISA Server 2000 Curriculum ...rriculum presents instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The curriculum will focus on ISA features, installing ISA, and installing and configuring ISA server clients. Additionally, this curriculum will cover how to create access policies, enabling secure Internet access, configuring caching, and  more...

ISA Server 2000 Curriculum ...rriculum presents instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The curriculum will focus on ISA features, installing ISA, and installing and configuring ISA server clients. Additionally, this curriculum will cover how to create access policies, enabling secure Internet access, configuring caching, and  more...

SQL Server 2000 Database Admin Part 5 Maint SQL Server 2000 ...ive part series that deals with managing, monitoring, and troubleshooting SQL Server 2000. Learn To Identify guidelines for configuring SQL Server Agent. Identify guidelines for using SQLAgentMail and SQL Mail. Configure a Microsoft Outlook Exchange profile for your administrative account. Identify the goals of SQL Server 2000 monitoring. Identify guidelines for performance tuning.  more...

Exchange 2000 Infrastructure Design--Part 4 ...ive and curative Exchange 2000 maintenance and performing troubleshooting tasks. L earn To: Identify the guidelines for deploying single routing groups. Identify the guidelines for deploying multiple routing groups. Create a new routing group. Identify the features of Message Application Programming Interface (MAPI). Identify the features of Post Office Protocol v. 3 (POP3)  more...

Exchange 2000 Infrastructure Design--Part 2 ...iguration for Exchange 2000 Server. Identify methods of troubleshooting DNS name resolution problems. Identify the features of collaboration components. Identify the key features of Chat Service. Identify the key features of the Instant Messaging service. Identify the guidelines for determining when to use public folders. Identify the key features of multiple public folder trees  more...

Exchange 2000 Server--Part 5 Growth Course Overview This course presents the key subject areas that must be covered within this course, and is not intended to be an exhaustive list of required content. It covers areas such as Monitoring and Managing Exchange 2000 Services, and Indexing and Search Capabilities. L earn To: Verify server and connector status. Identify the features of server monitors. Identify the  more...

Exchange 2000 Server--Part 4 Connectivity ...vity. Activities covered include monitoring, managing and troubleshooting messaging connectivity, managing messaging queues, and monitoring link status. The course also covers configuring and monitoring client connectivity and diagnosing and resolving client connectivity problems. L earn To: Identify the features of routing groups. Identify the conditions under which multiple  more...

Exchange 2000 Server--Part 2 Configuring ...toring client connectivity. The course will also focus on troubleshooting client connectivity problems. L earn To: Identify the features of the Information Store (IS). Identify the features of multiple databases and storage groups. Identify the features of data recovery and transaction logging. Identify the browsers that are supported by Microsoft Outlook Web Access. Identify  more...

Cisco Internetwork Troubleshooting Part 2 ...Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover commands and guidelines for problem isolation and resolution at the network, transport, and application layers of the OSI model. Learn To: Identify symptoms of problems occurring at the network layer. Identify functions of network layer commands. Identify functions  more...

Cisco Internetwork Troubleshooting Part 1 ...Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover baseline configuration and documentation of networks and end-systems, support resources for troubleshooting, and troubleshooting approaches. It covers commands and guidelines required for problem isolation and resolution at the physical and data link layers of the OSI model.  more...

Cisco Internetwork Troubleshooting Curriculum The Cisco Internetwork Troubleshooting Curriculum includes the following courses: Cisco Internetwork Troubleshooting: Part 1 Cisco Internetwork Troubleshooting: Part 2 To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...l Services Client menu. Unit 4: Network Connectivity: Troubleshooting Duration: 2 Hour(s) Match the event log in Event Viewer with the corresponding event status that the event log contains. Log specific data about network traffic by using Network Monitor. Identify the steps to troubleshoot a specified networking problem by using the ipconfig command-line utility. Identify the  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...indows 2000 Server with a specific situation. Unit 2: Troubleshooting Windows 2000 Duration: 3 - 4 Hour(s) Manage programs on a Windows 2000 computer by using Task Manager. Identify the tab in DirectX Diagnostic that is used to perform a specific task. Identify the corrective action to be taken for a problem related to microprocessor utilization on Windows 2000. Identify all  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...indows 2000 Server with a specific situation. Unit 2: Troubleshooting Windows 2000 Duration: 3 - 4 Hour(s) Manage programs on a Windows 2000 computer by using Task Manager. Identify the tab in DirectX Diagnostic that is used to perform a specific task. Identify the corrective action to be taken for a problem related to microprocessor utilization on Windows 2000. Identify all  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...lated to driver signing errors with the steps involved in troubleshooting the error. Create a hardware profile by using Control Panel. Modify a hardware profile by using Device Manager. Delete a hardware profile by using Control Panel. Set values for environment variables by using the System Properties dialog box: Add Modify Delete Configure a paging file by using the System Properties  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...lated to driver signing errors with the steps involved in troubleshooting the error. Create a hardware profile by using Control Panel. Modify a hardware profile by using Device Manager. Delete a hardware profile by using Control Panel. Set values for environment variables by using the System Properties dialog box: Add Modify Delete Configure a paging file by using the System Properties  more...

Interconnecting Cisco Networking Devices Part 3 ...verifying Frame Relay operations. Identify commands for troubleshooting Frame Relay. Identify Frame Relay reachability issues and solutions. Unit 3: ISDN and DDR (3 hours) Identify features of ISDN. Identify key aspects of ISDN call processing. Identify features of ISDN functions and reference points. Match ISDN switch types with the regions in which they are used. Identify  more...

Interconnecting Cisco Networking Devices Part 2 ...uting Information Protocol (RIP). Identify commands for troubleshooting Routing Information Protocol (RIP) configuration. Identify features of Enhanced Interior Gateway Routing Protocol (EIGRP). Identify commands for configuring Enhanced Interior Gateway Routing Protocol (EIGRP). Identify commands for troubleshooting Enhanced Interior Gateway Routing Protocol (EIGRP) configuration.  more...

OCDBA8i Curriculum ...tegies & Backups(ID#7486) Oracle 8i Backup and Recovery: Troubleshooting & Recovery(ID#7487) Oracle 8i Database Admin.: Manage an Instance(ID#7476) Oracle 8i Database Admin.: Create Databases(ID#7477) Oracle 8i Database Admin.: Manage Storage Structures(ID#7478) Oracle 8i Database Admin.: Manage Data Storage(ID#7479) Oracle 8i Database Admin.: Manage Security(ID#7480) Oracle 8i Network  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ...y the checks and configurations that can be performed for troubleshooting network problems. Match options for the Trace Assistant utility with appropriate information from the log and trace files. C ontent Emphasis Skills-Based A udience Database Administrators, System Administrators, Network Administrators, and Technical Support Professionals. Participants should have  more...

Oracle8i Network Administration Curriculum The Oracle 8i Network Administration Curriculum includes the following courses: Oracle 8i Network Administration: Net8 Architecture & Strategy Oracle 8i Network Administration: Net8 Additional Config. & Troubleshooting To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle8i Backup and Recovery Troubleshooting Recovery ...puter-based training course Oracle8i Backup and Recovery: Troubleshooting and Recovery is the second course in a two part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to  more...

Oracle8i Backup and Recovery Curriculum The Oracle 8i Backup and Recovery Curriculum includes the following courses: Oracle 8i Backup and Recovery: Strategies & Backups Oracle 8i Backup and Recovery: Troubleshooting & Recovery To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle8i Performance Tuning Architecture Strategy ... system using OEM. Collect statistics using the dynamic troubleshooting and performance views. Diagnose statistics using the UTBSTAT/UTLESTAT output report. Identify appropriate OEM tuning tools. Use the available data access methods to tune the logical design of the database. List the primary steps for operating system tuning. Identify similarities between operating system and  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...sponsible for installing, configuring, customizing and/or troubleshooting Cluster Server. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Internetworking TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and the first course in the series. T otal Learning Time  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...sponsible for installing, configuring, customizing and/or troubleshooting Cluster Server. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413) and Internetworking TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438). T otal Learning Time 6 - 8 Hour(s) Course  more...

CompTIA Server 2005 Curriculum The CompTIA Server+ 2005 Curriculum includes the following courses: CompTIA Server+ 2005: Server Fundamentals CompTIA Server+ 2005: Storage Arrays & Installation Planning CompTIA Server+ 2005: Hardware & Operating System Installation CompTIA Server+ 2005: Upgrading Processors & Storage Devices CompTIA Server+ 2005: Monitoring Server Performance CompTIA Server+ 2005: Server Maintenance &  more...

Windows NT Server 4 0 Troubleshooting in the Enterprise ...enterprise environment. L earn To: Identify the troubleshooting methodology, functions of the Kernel Mode networking components and Distributed networking Components. Identify the registry structure, subtrees and configuration information about a local machine. Identify the functions of the processes in every boot phase and troubleshoot through system files. Match the stop  more...

Wndows NT Server 4 0 Enterprise Curriculum ...s scenarios in a Windows NT 4.0 environment; identify the troubleshooting methodology, functions of the Kernel Mode networking components and Distributed Networking Components; identify the registry structure and subtrees and configuration information about the local machine; identify the functions of the processes in every boot phase and troubleshoot through system files; troubleshoot RAS  more...

Windows NT Server 4 0 Routing RAS - Part 4 ... routing configurations. Use the various utilities for troubleshooting RRAS. C ontent Emphasis Skills-Based A udience This course is intended for system administrators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...sponsible for installing, configuring, customizing and/or troubleshooting Cluster Server. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Internetworking TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438) and the first course in the series. T otal Learning Time  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 ...sponsible for installing, configuring, customizing and/or troubleshooting Cluster Server. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413) and Internetworking TCP/IP on Microsoft Windows NT 4.0 (Course Series 71435-71438). T otal Learning Time 6 - 8 Hour(s) Course Contents  more...

Windows NT 4 0 Core Technologies Support - Part 4 Course Overview This is the fourth course in the Supporting Windows NT Server 4.0 curriculum. This series covers all the objectives of Microsoft’s Certified Systems Engineer exam for Microsoft Windows NT Server 4.0 Core Technologies. The course materials have been developed with support from Microsoft and have been reviewed and approved by Microsoft for adherence to their certification  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Administration of Network Printers Duration: 2 - 3 Hour(s) Sequence the events in the Windows NT  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006) and the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Administration of Network Printers Duration: 2 - 3 Hour(s) Sequence the events in the Windows NT  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Microsoft Windows NT 4.0 Duration: 2 - 3 Hour(s) Identify the features of Windows NT Server Directory Services Log on to a domain.  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...resources, printers, servers, backups, configurations and troubleshooting. Participants should have taken Microsoft Windows NT 4.0 User Fundamentals (course 71006). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Microsoft Windows NT 4.0 Duration: 2 - 3 Hour(s) Identify the features of Windows NT Server Directory Services Log on to a domain.  more...

Oracle8 Performance Tuning Strategies and Techniques ...system using OEM. Collect statistics using the dynamic troubleshooting and performance views. Diagnose statistics using the UTBSTAT/UTLESTAT output report. Identify appropriate Oracle Enterprise Manager (OEM) tuning tools. Use the available data access methods to tune the logical design of the database. List the primary steps for operating system tuning. Identify similarities  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting ...y the checks and configurations that can be performed for troubleshooting network problems. Match options for the Trace Assistant utility with appropriate information from the log and trace files. C ontent Emphasis Skills-Based A udience Network administrators, database administrators, technical support analysts, system administrators, application developers, and MIS managers.  more...

Oracle8 Network Administration Curriculum The Oracle8 Network Administration Curriculum consists of the following courses: Oracle8 Network Administration: Net8 Architecture and Configuration Oracle8 Network Administration: Net8 Configuration and Troubleshooting To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ... 6 - 8 Hour(s) Course Contents Unit 1: Failures and Troubleshooting Duration: 1 - 2 Hour(s) Identify the ways of resolving statement failure. Identify the causes of statement failure. Identify the ways of resolving user process failures. Identify the causes of user process failures. Identify the ways of resolving user error failures. Identify the causes of user errors  more...

Oracle8 Backup and Recovery Curriculum The Oracle8 Backup and Recovery Curriculum consists of the following courses: Oracle8 Backup and Recovery - Strategies and Backups Oracle8 Backup and Recovery - Troubleshooting and Recovery To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Oracle8 Backup and Recovery - Strategies and Backups Course Overview This is the first course in a two-part series that will introduce participants to the critical task of planning and implementing database backup strategies. In this course, users will be introduced to backup concepts and the Oracle architecture. They will learn how to change the archive mode of a database and configure a database for archive processing. Additionally, users will  more...

Oracle8 Database Administration - Manage Data ...le by using Oracle Data Manager. Identify the methods of troubleshooting the problems that may occur during a SQL*Loader data load. Identify the uses of the export and import utilities. Identify the objects that can be exported using different export modes. Identify the features of the export paths. Match the command line parameters for the export utility with their purposes. Match the  more...

Oracle8 Certified Database Administrator Curriculum ...egies and Backups (ID#441) Oracle8 Backup and Recovery - Troubleshooting and Recovery (ID#446) Oracle8 Performance Tuning: Architecture & Strategy (ID#456) Oracle8 Performance Tuning: Managing Memory and Disk I/O (ID#460) Oracle8 Performance Tuning: Optimizing Sorts and Minimizing Contention (ID#465) Oracle8 Network Administration: Net8 Architecture and Strategy (ID#449) Oracle8 Network  more...

NetWare and Windows NT Integration - Part 3 ...ituation in which it is used. Match the help sources for troubleshooting Novell Client for Windows NT with the situations in which they should be accessed. Match the given scenario with the method you will use to troubleshoot it. Unit 3: Managing Users with Z.E.N. Works Duration: 2 Hour(s) Identify the benefits of using the Z.E.N. works tool. Identify the features of a user policy  more...

NetWare 5 Advanced Administration - Part 5 ...ll cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L earn To: Maintain a consistent and stable Novell Directory Services (NDS) database. Troubleshoot and repair a NDS database. Set up remote access services provided by NetWare 5. Identify the Novell networking services offered  more...

NetWare 5 Advanced Administration - Part 5 ...ll cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L earn To: Maintain a consistent and stable Novell Directory Services (NDS) database. Troubleshoot and repair a NDS database. Set up remote access services provided by NetWare 5. Identify the Novell networking services offered in  more...

Exchange Server 5 5 Design Implementation - Part 5 ...d IMAP4 authentication methods, configuration options and troubleshooting methods. Configure and verify POP3 and IMAP4 client functionality. Identify the LDAP features, functionality and operation. Identify the property pages used to configure LDAP and configure an Outlook Express client to access Exchange Server Directory Service using LDAP. Identify the features of Outlook Web  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery ...troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and restoration. Learn To: Identify the  more...

Oracle 11i10 System Admin Workflow Applications Manager This course covers the mandatory and optional tasks that are performed to set up Oracle Workflow. It also introduces the learners to Oracle Applications Manager (OAM) and its benefits. In addition, it explores options to monitor system performance, critical activities, and business flows of an organization. Finally, it covers features that help in diagnosing and resolving system issues. Learn  more...

Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure ...ive Directory. Managing Active Directory performance and troubleshooting Active Directory replication is also covered. L earn To: Identify the features of the Physical Topology. Identify the features of Sites and Replication Traffic. Identify the features of Maintenance Recovery. C ontent Emphasis Skills-Based A udience This course is intended for experienced  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...tware by using Group Policy. Identify the guidelines for troubleshooting common problems that occur during software deployment. Identify the procedure for modifying a software package. Create software categories. Set priorities for application file name extensions. Identify the guidelines for upgrading deployed software. Identify the procedures for deploying software packages. Remove  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...users in RIS. Identify the ways in which maintenance and troubleshooting tools are configured in RIS. Identify the guidelines for activating RIS client support. Identify the guidelines for optimizing RIS server. Identify the options for securing and restricting RIS. Identify the options for implementing computer account naming and management. Identify solutions to problems that commonly  more...

Windows NT Server 4 0 Routing RAS - Part 4 ... routing configurations. Use the various utilities for troubleshooting RRAS. C ontent Emphasis Skills-Based A udience This course is intended for system administrators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course  more...

Building Cisco Remote Access Networks Part 1 ...k administrators who are responsible for implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821). Deployment: Self-Study  more...

Building Cisco Remote Access Networks - Part 2 ...erview of cable and DSL technology, the configuration and troubleshooting of DSL, Virtual Private Networks, and the creation of IKE and IPSec security policies. Learn To: Identify features of broadband technology. Identify features of Network Address Translation (NAT). Identify commands for translating an address. Identify features of cable technology. Identify features of  more...

Building Cisco Remote Access Networks - Part 3 ...k administrators who are responsible for implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821). Deployment: Self-Study  more...

Building Cisco Remote Access Networks Part 4 ...k administrators who are responsible for implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821). Deployment: Self-Study  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 4 Course Overview This is the final course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Install the DNS Server. Configure and manage the DNS Server.  more...

SQL Server 7 0 System Administration - Part 5 ...esponsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Replication Basics Duration: 2 - 3 Hour(s) Identify the benefits of distributed data. Identify important considerations in data distribution.  more...

SQL Server 7 0 System Administration - Part 1 ...esponsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed course series 71410 - 71413, Supporting Windows NT 4.0 Server Core Technologies or have equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL Server Introduction Duration: 2 - 3 Hour(s) Identify the main  more...

SQL Server 7 0 System Administration - Part 2 ...esponsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Security Duration: 2 - 3 Hour(s) Identify the elements of Windows NT Authentication. Identify the benefits of SQL Server Authentication.  more...

SQL Server 7 0 System Administration - Part 3 ...esponsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Backup Concepts Duration: 2 - 3 Hour(s) Match the backup type with its features. Identify the fixed roles with permission to perform backups.  more...

SQL Server 7 0 System Administration - Part 4 ...esponsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Automating Administrative Tasks Duration: 2 - 3 Hour(s) Select the reasons for automating SQL Server maintenance tasks. Identify SQL Server  more...

Complete A 2003 Curriculum ...r operating systems, and on procedures for diagnosing and troubleshooting common operating system problems. Finally, the curriculum presents students with both theoretical and practical instruction on basic network concepts and terminology, including the networking capabilities of Windows and network protocol configuration. This curriculum consists of seven Skill Builder courses: CompTIA  more...

NetWare Service and Support Upgrade - Part 1 ...ify service and support tasks. Identify the steps of a troubleshooting model. Identify the guidelines for preventing Electrostatic Discharge (ESD). Identify the LAN information to be logged when documenting a network. Identify the requirements for accessing Novell Internet services. Access information stored in the Micro House Technical Library (MHTL). Troubleshoot a network  more...

NetWare Service and Support Upgrade - Part 2 ...work. This course will cover installing, configuring, and troubleshooting various types of networks and network storage devices. L earn To: Install, configure and troubleshoot various types of networks. Install and troubleshoot network storage devices. C ontent Emphasis Skills-Based A udience Students should be CNE candidates or technical support personnel  more...

NetWare Service and Support Upgrade - Part 3 ...th a network. This course covers NetWare installation and troubleshooting a Novell Client. L earn To: Identify the six levels of the Redundant Array of Independent Disks (RAID). Mirror disk partitions for maintaining NetWare security. Install a NetWare 5 server. Identify the architecture of Novell Client for two Windows platforms, Windows 95 and Windows NT Workstation. Use  more...

NetWare Service and Support Upgrade - Part 4 ...ers NetWare Distributed Print Service (NDPS) printing and troubleshooting queue-based printing. L earn To: Set up NetWare Distributed Print Service (NDPS). Identify the techniques and tips to troubleshoot NDPS printing problems. Identify the techniques and tips to troubleshoot queue-based printing problems at the workstation, print queue, print server, remote printer workstation  more...

NetWare Service and Support Upgrade - Part 5 ...ncounter while working with a network. This course covers troubleshooting servers and networks, and disaster recovery. L earn To: Troubleshoot server-related abends, lockups and performance problems. Diagnose and troubleshoot common network problems. Create a disaster recovery plan. Use NetWare and third-party utilities for disaster recovery. C ontent Emphasis  more...

CompTIA Server 2005 Server Maintenance Security ...nformation about securing the server room environment and troubleshooting. This course is divided into three units: Physical Housekeeping, Security, and Problem Determination and Troubleshooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit covers the basic aspects  more...

Building Cisco Multilayer Switched Networks Part 1 ...s and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Enterprise Composite  more...

Building Cisco Multilayer Switched Networks Part 2 ...s and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: STP (2 hours)  more...

Building Cisco Multilayer Switched Networks Part 3 ...s and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Multilayer Switched  more...

Building Cisco Multilayer Switched Networks Part 4 ...s and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Network Optimization  more...

Building Scalable Cisco Internetworks Part 4 ...efault routes to control path selections. Configuring and troubleshooting BGP can be complex. This course outlines the various options involved in properly configuring BGP for scalable internetworking. The different means of controlling routing update information is also covered in this course. Methods of controlling information between these routing protocols include using filters, changing  more...

Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure ...tive Directory. Managing Active Directory performance and troubleshooting Active Directory replication is also covered. L earn To: Identify the features of the Physical Topology. Identify the features of Sites and Replication Traffic. Identify the features of Maintenance Recovery. C ontent Emphasis Skills-Based A udience This course is intended for experienced  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...tware by using Group Policy. Identify the guidelines for troubleshooting common problems that occur during software deployment. Identify the procedure for modifying a software package. Create software categories. Set priorities for application file name extensions. Identify the guidelines for upgrading deployed software. Identify the procedures for deploying software packages. Remove  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...users in RIS. Identify the ways in which maintenance and troubleshooting tools are configured in RIS. Identify the guidelines for activating RIS client support. Identify the guidelines for optimizing RIS server. Identify the options for securing and restricting RIS. Identify the options for implementing computer account naming and management. Identify solutions to problems that commonly  more...

MS Win XP Install Admin Part 1 Install Config ...back in Windows XP Professional. o Identify features of troubleshooting devices installed on a computer running Windows XP Professional by using Device Manager. o Identify features of troubleshooting devices installed on a computer running Windows XP Professional by using Device Manager. o Identify guidelines for the safe removal of devices from a computer running Windows XP Professional.  more...

MS Win XP Install Admin Part 2 Networks Desktops ... Learning Time 6 to 8 hours 72511 Objectives Unit 1: Troubleshooting the Boot Process 2 - 3 hours o Sequence the stages in the Windows XP Professional boot process. o Sequence the stages in the Windows XP Professional boot process. o Identify features of control sets in Windows XP Professional. o Identify features of control sets in Windows XP Professional. o Identify guidelines  more...

MS Win XP Install Admin Part 2 Networks Desktops ... Learning Time 6 to 8 hours 72511 Objectives Unit 1: Troubleshooting the Boot Process 2 - 3 hours o Sequence the stages in the Windows XP Professional boot process. o Sequence the stages in the Windows XP Professional boot process. o Identify features of control sets in Windows XP Professional. o Identify features of control sets in Windows XP Professional. o Identify guidelines  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ... Transmission Control Protocol/Internet Protocol (TCP/IP) troubleshooting utilities. o Identify functions of common Windows XP Professional Transmission Control Protocol/Internet Protocol (TCP/IP) troubleshooting utilities. o Match ipconfig commands for viewing Transmission Control Protocol/Internet Protocol (TCP/IP) information with their functions. o Match ipconfig commands for viewing  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...iguring fax support in Windows XP Professional. o Match troubleshooting solutions with common problems arising when managing fax support in Windows XP Professional. o Match troubleshooting solutions with common problems arising when managing fax support in Windows XP Professional. o Identify fax job management tasks performed in the Fax Console in Windows XP Professional. o Identify fax  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...fessional. o Identify guidelines for administrating and troubleshooting file and folder access in Windows XP Professional. o Identify guidelines for administrating and troubleshooting file and folder access in Windows XP Professional. o Identify key features of auditing file systems and accounts in Windows XP Professional. o Identify key features of auditing file systems and accounts in  more...

Windows 2000 Network Mgt Part 1 Windows 2000 Network ...ory replication problems. It also teaches configuring and troubleshooting DHCP. Finally, this course covers troubleshooting startup problems, including Safe Mode, the Recovery Console, and parallel installations. Learn To: o Identify features of Active Directory. o Identify features of Client Support. o Identify attributes of the Active Directory Schema. o Identify features of  more...

Windows 2000 Network Mgt Part 3 Name Resolution ...name resolution for client computers, including WINS, and troubleshooting name resolution. Configuring and troubleshooting DNS, including DNS zones, dynamic updates, and DNS server maintenance are also covered. Learn To: o Identify characteristics of a Network Basic Input/Output System (NetBIOS) name. o Identify features of NetBIOS name resolution methods. o Identify features of a host  more...

Windows 2000 Network Mgt Part 4 Access Admin ...istrative Control. Topics covered include configuring and troubleshooting remote access and virtual private network (VPN) connections. configuring terminal services and implementing Network Address Translation (NAT) and Internet Connection Sharing are also covered. Finally, the course teaches User and Group objects in Active Directory, object permissions, and customizing an MMC Console. Learn  more...

Windows 2000 Network Mgt Part 5 Group Policy ...truction about software deployment by using Group Policy, troubleshooting Group Policy problems, server monitoring methods, detecting security breaches, and auditing are also covered. Finally, the course will cover Windows 2000 updates, service packs, hot fixes, and security hot fixes. Learn To: o Identify attributes of Group Policy. o Identify types of Group Policy settings. o Identify  more...

A 2003 Part 2 Install Troubleshooting ...inally, guidelines for problem isolation, diagnostics and troubleshooting are taught. Learn To To identify the components required for Plug and Play (PnP) technology to work. To sequence the steps to install an expansion board in a Micro Channel Architecture (MCA) system. To identify the features of the  more...

CompTIA Server 2005 Upgrading Processors Storage Devices ... that ensure a successful upgrade of CPUs. Identify the troubleshooting techniques for processor-related problems. Identify the different versions of Integrated Drive Electronics/Advanced Technology Attachment (IDE/ATA) hard disk drives. Identify the key aspects of configuring Integrated Drive Electronics/Advanced Technology Attachment (IDE/ATA) hard disk drives. Identify the key  more...

CompTIA Linux 2004 Installation ...troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is  more...

Windows 2000 Implementing Security Part 5 ...reless networks is covered. Participants also learn about troubleshooting and responding to security incidents. Learn To: • To identify advantages of computer certificate auto-deployment. • To identify features of centralization IPSec policy. • To match methods for verifying IPSec  more...

Home Networking With Windows XP ...ome network, security considerations and firewall use and troubleshooting guidelines for the most common problem areas. After the course, the learner will understand the area of home networking and be in a position to setup and maintain one. Learn To Identify benefits of home networking. Identify types of home networking technologies.  more...

Windows 2000 Implementing Security Part 5 ...reless networks is covered. Participants also learn about troubleshooting and responding to security incidents. Learn To: • To identify advantages of computer certificate auto-deployment. • To identify features of centralization IPSec policy. • To match methods for verifying IPSec  more...

Implementing Wireless LANs Curriculum This curriculum covers the general concepts of radio signal transmission and presents information on the characteristics of wireless LAN (WLAN) client adapters and access points (APs) that need to be considered before implementing a diverse WLAN environment. It also examines the important area of access point (AP) security and provides an understanding of how to assess the customer's needs for an  more...

Implementing Wireless LANs Part 1 Concepts Technologies ...e in all phases of design, installation, maintenance, and troubleshooting of wired networks. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Basic RF Concepts (1.5 - 2 hours) Identify features of  more...

Implementing Wireless LANs Part 2 Components Configuration ...e in all phases of design, installation, maintenance, and troubleshooting of wired networks. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: WLAN Client Adapters (1.5 - 2 hours) Identify operating systems  more...

Implementing Wireless LANs Part 3 Security ...e in all phases of design, installation, maintenance, and troubleshooting of wired networks. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: WLAN WEP Security (3 - 4 hours) Identify characteristics of Wired  more...

Implementing Wireless LANs Part 4 Site Design Installation ...s guidelines for mounting access points and antennas. The troubleshooting section provides guidelines for dealing with client association and network connectivity problems. Learn To To identify network traffic patterns of different application types. To identify characteristics of end-user devices that are relevant to wireless LAN  more...

Project Teams Building a Project Team ... In this simulation, you will be leading a troubleshooting project team made up of Nancy Hurst, a Customer Service Manager, Nathan Iverson, a Marketing Analyst, and Monica Washington, a Product Development Engineer. The X42, an experimental microchip Icon recently developed for its robotics division, was prematurely approved for market release ninety days ago. Consequently,  more...

Site Server 3 0 Commerce Solutions - Part 1 ... responsible for supporting, maintaining, optimizing, and troubleshooting electronic commerce sites using Site Server 3.0 Commerce Edition. This series will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. It is recommended that participants take NETg course series 72505 -  more...

Site Server 3 0 Commerce Solutions - Part 2 ... responsible for supporting, maintaining, optimizing, and troubleshooting electronic commerce sites using Site Server 3.0 Commerce Edition. This series will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. It is recommended that participants take NETg course series 72505 -  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 ...igration did not adversely affect the system performance. Troubleshooting, therefore is the principal emphasis in this course. Learn To: o Identify and troubleshoot problems associated with domain upgrade, user account, and domain access. o Identify and troubleshoot problems associated with network services, applications, and domain migration tool problems. Audience In addition to the  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 ...igration did not adversely affect the system performance. Troubleshooting, therefore is the principal emphasis in this course. Learn To: o Identify and troubleshoot problems associated with domain upgrade, user account, and domain access. o Identify and troubleshoot problems associated with network services, applications, and domain migration tool problems. Audience In addition to the  more...

CIW Server Administrator Part 1 Configuring ...e TCP/IP properties in Windows 2000. • Match TCP/IP troubleshooting utilities with their features. • Sequence the steps in the dynamic addressing process. • Match Internet Protocol (IP) address configuration tools with their features. • Configure a static IP address in Linux by using linuxconf. • Identify features of the Domain Name System (DNS). • Identify  more...

CIW Internetworking Professional Part 1 TCP IP Fundamentals ...ure and Internet addressing, and cover the techniques for troubleshooting TCP/IP networks. This course will also introduce students to the network environment, and the principles of VoIP and Multicast IP. Learn To • Identify features of the Transmission Control Protocol/Internet Protocol (TCP/IP) that support network interoperability. • Identify stages in the evolution of the  more...

CIW Internetworking Professional Part 2 IP Model ...er. The student will also learn how to use various TCP/IP troubleshooting tools. Learn To • Identify features of ethernet. • Locate a hardware address in Windows 2000. • Identify the command used to locate a hardware address in Linux. • Identify functions of network files. • Identify the location of TCP/IP information in Linux and Windows 2000. •  more...

A 2003 OS Technologies Part 3 Troubleshooting ...nd practical instruction on procedures for diagnosing and troubleshooting common operating system problems. Problems with the installation and startup processes, resources for troubleshooting, common problems will all be presented. This course will also cover managing the registry, system files, and memory. Learn To To match common boot failure error messages  more...

A 2003 OS Technologies Part 4 Network Fundamentals ...ternet connection. To identify troubleshooting functions of Ipconfig and Winipcfg. Audience This is an entry-level audience that want to pass the A+ Core Hardware (2003) Examination or that have a strong interest in operating system technologies. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service  more...

Network Certification Curriculum ...mplementing software changes. o Identify guidelines for troubleshooting network problems. o Select factors to be considered when identifying a network problem. Audience Prerequisites and assumed competencies: This certification is targeted towards two groups. The first group is Network Administrators with very little experience. The second group is technical professionals from a variety  more...

Network Part 1 Media Topologies ...ate level of experience in the installation, support, and troubleshooting of computer networks. A+ certification would be helpful, but not required prior to this course. This course is mapped to the CompTia Network+ certification program and prepares learners for exam N10-002. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits  more...

Network Part 2 Protocols Standards ...WAN technologies, remote access and finally covers TCP/IP troubleshooting utilities. Learn To: o Identify features of the Open Systems Interconnection (OSI) model. o Identify differences between the Transmission Control Protocol/Internet Protocol (TCP/IP) and the OSI model. o Identify features of media access control (MAC) addressing. o Identify features of Dynamic Host Configuration  more...

Network Part 3 Network Implementation ...erance and disaster recovery. Finally, it teaches network troubleshooting considerations. Learn To: o Identify capabilities of UNIX and Linux servers. o Identify capabilities of NetWare servers. o Identify capabilities of Windows 2000 and Windows NT servers. o Identify corporate standards that apply to elements of a network configuration. o Identify benefits of documenting network  more...

CompTIA Linux 2004 Management ...troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify components of a Linux directory structure, features of filesystems in  more...

CompTIA Linux 2004 Security ...troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify ways in which an Intrusion Detection System (IDS) works, ways to  more...

CompTIA Linux 2004 Security ...troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify ways in which an Intrusion Detection System (IDS) works, ways to  more...

CompTIA Linux 2004 Hardware Documentation ...troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is  more...

CCNT Local Area Networks v6 0 Part 1 ...ve had prior experience in the installation, support, and troubleshooting of computer networks. Deployment: e-Learning Language Options: US English Total Learning Time: 4 - 6 hours Objectives: Unit 1: LAN Technologies (2 - 3 hours) Identify features of LANs and WANs. Identify uses of computer networks for individuals and organizations. Sequence the stages  more...

CCNT Local Area Networks v6 0 Part 2 ...ve had prior experience in the installation, support, and troubleshooting of computer networks. Deployment: e-Learning Language Options: US English Total Learning Time: 4 - 6 hours Objectives: Unit 1: Transmission (2 - 3 hours) Identify features of analog signals. Identify features of digital signals. Identify features of baseband and broadband  more...

CCNT Local Area Networks v6 0 Part 3 ...ve had prior experience in the installation, support, and troubleshooting of computer networks. Deployment: e-Learning Language Options: US English Total Learning Time: 6 - 8 hours Objectives: Unit 1: LANs in the Organization (3 - 4 hours) Identify network trends. Identify characteristics of software management. Identify characteristics of network  more...

Windows Server 2003 Managing a Server Env Part 2 ... Wizard. To identify steps for troubleshooting hardware. To identify methods of compressing files and folders. To identify effects of moving and copying compressed files. To identify features of encrypting files and folders. To identify features of IIS 6.0.  more...

Windows Server 2003 Managing a Server Env Part 2 ... Wizard. To identify steps for troubleshooting hardware. To identify methods of compressing files and folders. To identify effects of moving and copying compressed files. To identify features of encrypting files and folders. To identify features of IIS 6.0.  more...

Windows Server 2003 Planning Network Infrastructure Part 1 ... three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To To identify elements of the network design process. To  more...

Windows Server 2003 Planning Network Infrastructure Part 1 ... three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To To identify elements of the network design process. To  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...ehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To To sequence the stages in the DNS client name resolution process. To identify factors  more...

Windows Server 2003 Planning Network Infrastructure Part 2 ...ehensive coverage is given to the areas of optimizing and troubleshooting DNS and WINS. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To To sequence the stages in the DNS client name resolution process. To identify factors  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...connection methods, policy, authentication, strategy, and troubleshooting -, and troubleshooting remote access. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To To identify key features of IPSec. To identify IPSec rules  more...

Windows Server 2003 Planning Network Infrastructure Part 3 ...connection methods, policy, authentication, strategy, and troubleshooting -, and troubleshooting remote access. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure. Learn To To identify key features of IPSec. To identify IPSec rules  more...

Implementing Managing MS Exchange Server 2003 Installing This series provides students with the knowledge and skills needed to update and support a reliable, secure messaging infrastructure used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized organization. Learn To: Identify advantages of using Microsoft Exchange Server 2003. Identify features of Microsoft Exchange  more...

Implementing Managing MS Exchange Server 2003 Maintaining ...nge Server 2003 member server. Unit 3: Monitoring and Troubleshooting Identify monitoring tasks that need to be performed daily. Identify key features of the Event Viewer utility. Identify key aspects of the Queue Viewer utility. Identify guidelines for enabling a Microsoft Exchange Server 2003 organization to run smoothly. Identify key aspects of the Performance console.  more...