Online Turnover eLearning Training
From Serebra Learning Corporation
Apply the 4 Phase Process: First Pacific Case Study


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines how the theories and principles of
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Employee Performance: Managing Difficult People


Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's
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Inbound Call Centers People Management
...red how to attain high agent performance and low employee turnover? This course will show you how. You'll learn about calculating agent requirements, building workforce schedules, and conquering employee absenteeism. Finally, this course will present procedures that are necessary to keep a call center running smoothly. This course will equip you with the people-management skills that will
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Strategic Approaches to Workforce Planning and Employment HRCI SPHR
In order to remain competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and
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Analyzing Cash Flow Statements
Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement
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Industrial Safety - Back Safety
Back discomfort and body fatigue can result if work has to be preformed in awkward postures or involves excessive lifting. This course is designed to identify and correct these. By identifying and correcting these actions employee health and morale will increase. Employers will also benefit from the decreasing medical costs and employee turnover as well as increasing productivity and product
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Employee Performance: Managing Difficult People
In "Employee Performance: Managing Difficult People " you will learn to develop the skills needed to address a difficult person according to their specific behavior. In this course you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the
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Call Center Management: Managing and Motivating Your Staff
...Motivating Your Staff gives the student information about turnover and training as well as processes for reducing turnover and training effectively. The program also gives the student a process for managing employee stress as well as guidelines for motivating and communicating with employees. Additionally the program provides students with processes and guidelines for evaluating employee
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From 123-CBT Computer Based Training
Managing Business Risk Developing a Risk Management Plan

...he current low price of oil and the high rate of employee turnover. However, a recent tragic accident on a neighboring oil rig has brought renewed attention to risk factors and safety training needs. As a result, executives at Parmelle are considering hiring you for a new position they are creating: the Director of Organizational Risk Management. In this position, you would design a risk
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Business Accounting Accounting for Assets

...tify the equation for calculating the accounts receivable turnover ratio. Calculate an accounts receivable turnover ratio. Identify risks associated with high and low accounts receivable turnover ratios. Simulation Overview: In this simulation, you will meet with Susan Cole, an
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Call Center Mgt Managing Motivating Your Staff

...Motivating Your Staff gives the student information about turnover and training as well as processes for reducing turnover and training effectively. The program also gives the student a process for managing employee stress as well as guidelines for motivating and communicating with employees. Additionally, the program provides students with processes and guidelines for evaluating employee
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Recruiting Retention Keeping Your Good Employees

...arious reasons the plant has seen an increase in employee turnover during the past year. Next, you will conduct an informal feedback session with Bruce Madison, a Line Supervisor for the second shift. Bruce has recently lost three key employees from his team, so your goal during this session is to determine why the employees left, as well as what can be done to prevent this from happening in
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Exit Interviewing Skills Preparing for an Exit Interview

...are Division has been experiencing an increasing employee turnover rate. It is now up to 17 percent, and upper management has created a task force to find a way to lower that rate. As the Human Resources Director, you were assigned to the task force along with Jessica Stone and Terry Jones. Your goal in this meeting is to convince Terry of the usefulness of exit interviews. You must discuss
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Decision Making Problem Solving Problem Solving Fundamentals

In Decision Making & Problem Solving: Problem Solving Fundamentals, you will learn to use a systematic approach to solve problems. In this program, you will face several problems in your organization and successfully use your problem solving skills in order to produce a positive outcome. Learn To Identify different ways problems can be handled.
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Employee Performance Managing Difficult People

...ng difficult people in order to decrease the department's turnover rate and meet the release date for a new product. Learn To Address difficult personality types. Identify communication barriers. Understand the need for monitoring a difficult person. Recognize when to dismiss a
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From JED New Media inc.
Welcoming and Integrating a New Employee
Discover how a well-planned welcoming and integration package for new employees can be valuable for your organization. Learn of various elements that make up an integration plan, and how to organize them. Review tips on how to empower a new employee to actively integrate into your workplace.
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