Instructor Led Types Training Classes in United Arab Emirates

Train the Trainer From Design to Delivery ' This program is designed for Trainers, instructors and supervisors involved in classroom and on-the-job training. This program is worth 25 NASBA CPE?s. Note: Participants are expected to come prepared with a powerpoint presentation to fill up a twenty-minute training session on a topic of their choice. Relate their psychological types and/or learning styles to instructional strategies.  more...

Train the Trainer From Design to Delivery ' This program is designed for Trainers, instructors and supervisors involved in classroom and on-the-job training. This program is worth 25 NASBA CPE?s. Note: Participants are expected to come prepared with a powerpoint presentation to fill up a twenty-minute training session on a topic of their choice. Relate their psychological types and/or learning styles to instructional strategies.  more...

Business Etiquette and Protocol ' This program is designed for Personnel officers, personal assistants, employees in the hospitality business and all those whose position requires dealing and interacting with important persons in both government and private sectors. This program is worth 15 NASBA CPE?s. Behave correctly in both business and social situations. Interact effectively with different personality types. Represent  more...

Advanced Human Resources Management ' This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This  more...

Recruitment Interviewing and Selection Skills ' This program is designed for Managers, superintendents, supervisors and officers in the functions of human resources and/or recruitment whose job requires recruiting and selecting employees. The program is also very useful for all those outside human resources whose job requires conducting frequent and/or important selection interviews. This program is worth 25 NASBA CPE?s. Define  more...

Recruitment Interviewing and Selection Skills ' This program is designed for Managers, superintendents, supervisors and officers in the functions of human resources and/or recruitment whose job requires recruiting and selecting employees. The program is also very useful for all those outside human resources whose job requires conducting frequent and/or important selection interviews. This program is worth 25 NASBA CPE?s. Define  more...

Advanced Human Resources Management ' This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This  more...

Advanced Human Resources Management ' This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This  more...

Professional Certificate in Selection Interviewing ' This program is designed for Recruitment and selection employees whose duties involve attracting, short listing and selecting candidates to fill vacancies. The program is also designed for professionals working in recruitment agencies and executive search firms. This program is worth 25 NASBA CPE?s. Define the importance of interviewing as a method of selection. Learn the main types of  more...

Technical Report Writing ' This program is designed for All persons who are required to prepare technical reports - engineers, safety officers, technicians, accountants, etc. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Write clear and reader friendly technical reports. Understand the structure of technical reports. Produce various  more...

Managing Meetings ' This program is designed for All employees and managers who want to improve their participation and leadership skills in a business meeting. This program is worth 15 NASBA CPE?s. Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes  more...

Contract Development ' This program is designed for All those involved in any step of contracting, especially at the development and drafting stages; also those dealing with all phases of contracting, contract or project management who need to appreciate the importance of language clarity and good structure. This program is worth 25 NASBA CPE?s. Identify the contractual provisions needed in different types of  more...

Handling and Resolving Contractual Claims ' This program is designed for All those involved in implementing contracts and handling claims and change orders; also those involved in any step of contract preparation/ administration for them to appreciate the importance of a well prepared contract. This program is worth 25 NASBA CPE?s. Identify and avoid causes for contractual claims. Recognize the different types of claims and how to  more...

Contract Development ' This program is designed for All those involved in any step of contracting, especially at the development and drafting stages; also those dealing with all phases of contracting, contract or project management who need to appreciate the importance of language clarity and good structure. This program is worth 25 NASBA CPE?s. Identify the contractual provisions needed in different types of  more...

Contract Development This program is designed for All those involved in any step of contracting, especially at the development and drafting stages; also those dealing with all phases of contracting, contract or project management who need to appreciate the importance of language clarity and good structure. This program is worth 25 NASBA CPE s.Identify the contractual provisions needed in different types of  more...

Handling and Resolving Contractual Claims This program is designed for All those involved in implementing contracts and handling claims and change orders; also those involved in any step of contract preparation/ administration for them to appreciate the importance of a well prepared contract. This program is worth 25 NASBA CPE s.Identify and avoid causes for contractual claims.Recognize the different types of claims and how to prevent  more...

Recruitment Interviewing and Selection Skills This program is designed for Managers, superintendents, supervisors and officers in the functions of human resources and/or recruitment whose job requires recruiting and selecting employees. The program is also very useful for all those outside human resources whose job requires conducting frequent and/or important selection interviews. This program is worth 25 NASBA CPE s.Define recruitment, list  more...

Professional Certificate in Selection Interviewing This program is designed for Recruitment and selection employees whose duties involve attracting, short listing and selecting candidates to fill vacancies. The program is also designed for professionals working in recruitment agencies and executive search firms. This program is worth 25 NASBA CPE s.Define the importance of interviewing as a method of selection.Learn the main types of selection  more...

Advanced Human Resources Management This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This  more...

Business Etiquette & Protocol Objectives: By the end of the program, participants will be able to: Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully  more...

Managing Meetings Objectives: By the end of the program, participants will be able to: Identify the correct structure and correct purpose of a meeting. Learn how to properly lead a meeting. Discover the various responsibilities of participants in a meeting. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting.  more...

Professional Certificate in Selection Interviewing Objectives: By the end of the program, participants will be able to: Define the importance of interviewing as a method of selection. Learn the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect code-able data from interviewees. Use probing techniques designed to uncover behavioral characteristics of applicants. Use data  more...

Contract Development Objectives: By the end of the program, participants will be able to: Identify the contractual provisions needed in different types of contracts. Use appropriate language to create good contract clauses. Produce clear and unambiguous contractual clauses to suit each different situation. Distinguish between necessary complexity and mere legal jargon. Simplify complex language where appropriate.  more...

Advanced Human Resources Management Objectives: By the end of the program, participants will be able to: Define the link between business strategies and Human Resources. Learn the reason behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention. Understand the role of Human Resources in career development and deal with main issues related to career paths and succession  more...

Recruitment, Interviewing & Selection Skills Objectives: By the end of the program, participants will be able to: Define recruitment, list its main steps and learn the best methods for attracting qualified candidates. Learn the various techniques used for short listing and assessing candidates and the reliability and validity of each. Learn the main types of selection interviews and when and how to use each. Prepare and conduct a probing  more...

Handling & Resolving Contractual Claims Objectives: By the end of the program, participants will be able to: Identify and avoid causes for contractual claims. Recognize the different types of claims and how to prevent and/or deal with each type. Understand the different approaches to claims handling including alternative dispute resolution. Practice and discuss, through a project, all aspects of handling and resolving contractual  more...

Train the Trainer: From Design to Delivery Objectives: By the end of the program, participants will be able to: Relate their psychological types and/or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of  more...

Technical Report Writing Objectives: By the end of the program, participants will be able to: Write clear and reader friendly technical reports. Understand the structure of technical reports. Produce various types of technical reports. Prepare visuals that supplement and support technical reports. Present technical information in an understandable manner.  more...

Advanced Human Resources Management Objectives: By the end of the program, participants will be able to: Define the link between business strategies and Human Resources. Learn the reason behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention. Understand the role of Human Resources in career development and deal with main issues related to career paths and succession  more...

The Customer Service Mindset ...ghting and Surprising Them Handling Customers Complaints Types and Levels of Customer Complaints Handling Complaints: Process and Behavior Effective Communication with Customers Active Listening Overcoming Communication Barriers Reading Customer Body Language RELATED PROGRAMS Customer Relationship Management  more...

Managing Conflict: Power through Influence ... with Dysfunctional Team Roles Managing Conflict in Teams Types of Conflict Substantive and Personalized Conflicts of Interest Cooperative Communication and Non Verbal Behavior The 4 Ways of Approaching People Listening Assessment Influencing Others in a Problem Solving Context Working Effectively with Team Members Managing Your Emotions, Information and Problems Tips For Effective Day to  more...

Creativity In Solving Problems * What is creativity? * How to use it ? * Types of work problems. * Methodology of Solving Problems.  more...