Online Typical eLearning

Administrative Professionals Common Administrative Support Tasks ...mon Administrative Support Tasks When it comes to a typical day at the office for an administrative professional, each day's planned agenda can change on a whim. Whether it be unexpected meeting requests to juggle, a last-minute announcement the boss needs to communicate, or a sudden request from the boss that shifts priorities, the tasks performed in a typical day are varied and  more...

Installing and Transitioning to Exchange Server 2007 Installing and Transitioning to Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) Exchange Server 2007 represents the biggest advance in Microsoft's e-mail and messaging system yet. This course demonstrates how to complete a typical installation of Exchange Server 2007 and how to install additional Exchange Server  more...

Improving Your Emotional Intelligence Skills Self-Awareness Self-Management Improving Your Emotional Intelligence Skills: Self-Awareness & Self-Management Emotional intelligence is the ability to recognize and deal with emotions in a healthy and productive manner. Many people don't realize that their emotions are determined by what they think, and that concrete self-management techniques exist for gaining control of feelings. Emotional intelligence involves being  more...

Customer Service Confrontation and Conflict Customer Service Confrontation and Conflict How do you handle angry and confrontational customers? One of the most challenging, and potentially uncomfortable responsibilities of a customer service person is dealing with angry customers. By following a few simple techniques such as letting the customer vent, and expressing empathy towards the customer's situation, you can usually defuse tense  more...

The Customer Service Representative CSR ...he environment in which he performs his duties, including typical roles of the CSR in a support environment, basic tasks accomplished by the CSR, the support center and customer's role in a support environment, how the support center has evolved, and company and support center best practices. This course prepares individuals interested in the CSR certification, which is targeted at individuals  more...

Facilitating Difficult Situations ...ifficult aspects of facilitating groups. You will explore typical trouble spots, like dealing with side conversations. Discover ways to maintain and channel enthusiasm with high-participation groups and turn around low-participation situations. Learn techniques to help you handle sabotage and passive/aggressive behavior. Capitalize on confrontation by shifting your analysis from "what's wrong"  more...

Material Safety Data Sheets Material Safety Data Sheets This course is designed to provide both workers and supervisors with a better understanding of how to interpret a Material Safety Data Sheet (MSDS), as well as address specific requirements associated with MSDS's in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to:  more...

First Time Manager Understanding a Manager s Role First Time Manager: Understanding a Manager's Role Most new managers don't realize how much their new role differs from that of an individual contributor. Often, they have misconceptions about what managing entails, and they may be surprised to learn that the skills and methods required for success as an individual contributor and those needed for success as a manager are very different.  more...

Installing Configuring Exchange Server 2010 Installing & Configuring Exchange Server 2010 Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) Exchange Server 2010 provides new levels of reliability, flexibility, and ease of administration. This course demonstrates how to complete a typical installation of Exchange Server 2010 and how to install additional Exchange Server roles. Also  more...

Cisco TSHOOT 1 0 Route Redistribution BGP Performance Issues Cisco TSHOOT 1.0: Route Redistribution, BGP & Performance Issues Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Ideally, a single routing protocol is used to exchange routing information in an enterprise network. However, organizational requirements such as partnerships, mergers, technology migrations, and changes in policy can make it necessary to support the  more...

Understanding Organizational Change Understanding Organizational Change Change can be disruptive. A change in your life, whether good or bad, can create a period of uncertainty, stress, and anxiety while you adjust. And change at work is no different. You may question what's going on and feel like you have no control over the situation. But eventually, ideally, you'll see that the change brings a positive result for your own  more...

Trial Balance Adjusting Entries ...typical accounting cycle begins with the analysis of business transactions and ends with a post-closing trial balance. Trial balances are prepared at several times in an accounting cycle. A trial balance lists all of the ledger accounts and checks if debit and credit totals for all accounts match. Trial balances provide an opportunity to correct any calculation, recording, or posting errors in  more...

Operations Management Forecasting Capacity Planning Operations Management: Forecasting & Capacity Planning Customer demand for products and services changes constantly. Forecasting and capacity planning ensure that resource are managed so that customer demand is met in the right amount, at the right time, with the right quality. Demand forecasting helps companies determine the supply of products and services needed to meet customer demand.  more...

SAPBusinessObjects Dashboards and Analytics ...APBusinessObjects: Dashboards and Analytics SAP The typical enterprise generates hundreds of management reports on a weekly basis. As companies grow and continue to add new channels, benchmarking and weekly reporting are key to helping top management keep a finger on the pulse of the business. With all those reports to wade through, business executives need a reporting format that  more...

American Work Culture Values American Work Culture & Values Most American workplaces appear similar in some ways, particularly from the perspective of people from outside the United States. When you understand the values underlying the American workplace, you'll know better what to expect. And this, in turn, may help you develop positive approaches to the cultural differences you encounter. Adjusting to a new work  more...

Communicating Successfully in the American Workplace Communicating Successfully in the American Workplace When you start working in an American workplace, you may be surprised by some of the differences in the communication style there, compared to your own. Culture influences how people send and interpret messages. To work effectively with people from another culture, it is beneficial to understand their communication style. This course  more...

How to Get an Accent in a Month: A Brief Study of Southern Literature This course examines characters, scenes and plots involved with Southern regional literature. This course examines different forms of Southern literature: the characters, scenes and plots involved with this type of regional literature. By examining short stories by several different Southern authors, students will gain appreciation of this style of writing, learn how to recognize key style  more...

Getting More From Books: Intro to Literary Analysis ...erary devices such as foreshadowing and symbolism. Unlike typical literature courses that fixate on terminology and "correct" interpretations, this course focuses on your experience as a reader, making literary concepts fascinating and easy to understand. Designed for readers of all interests, the course also helps writers improve their work by offering a thorough understanding of the reader`s  more...

Introduction to Medical Transcription ...typical medical transcription skills and training aptitude, so that a potential "wanna-be" MT may assess the capability and interest level. It also provides an overview of the industry itself, job opportunities, certification, and other related information. A great lead-in course to the Comprehensive Medical Transcription Training program. The course is designed to provide an overview of  more...

Learn MS Explorer 2000 online with eBooks! ...kill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a linked table of contents, a quick search bookmark section, a glossary of common terms and an index. The Series is mapped to MOUS [Microsoft Office  more...

Learn MS Access 2000 online with eBooks! ...typical business documents, spreadsheets, slides and databases. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of  more...

Learn MS Excel 2000 online with eBooks! ...kill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a linked table of contents, a quick search bookmark section, a glossary of common terms and an index. The Series is mapped to MOUS [Microsoft Office  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data ...lenty of hands-on experience as you learn how to design a typical shopping application, handle external graphic data, and learn how to draw and manipulate graphs and display text data. You'll also look at different types of data and how to load and use them in your Flash applications, and discover how to use the new Component elements in Flash CS3. This self-directed course can be completed  more...

Adobe Flash CS3: ActionScript 3 Animation and Games ...'ll also get some hands-on experience by building several typical games using Flash CS3 and ActionScript. Plus, you will also learn how to build your own ActionScript 3 custom class files. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe Flash CS3: ActionScript 3 Animation and  more...

Professional Bar Management Mastery Level Certification ...its by raising sales and cutting costs in ways beyond the typical and obvious routes. You will also learn ways to build customer relations, how to deal with your vendors and alternative ways to generate revenues. Kellie Nicholson has condensed over twenty-five years of experience into a course that will give you the skills to manage your bar like a professional. She will teach you the basics  more...

Spanish Language: Office Safety (Seguridad en la Oficina) ...an overview of some of the hazards one may encounter in a typical office. Hazards and Risks of Electricity, Office Machinery, Manual Handling and Ergonomics, Chemicals, Environmental factors such as Air and Noise, Housekeeping, Slips, Trips and Falls, Occupational Aggression and Violence, and Fire are discussed.The student will have access to this course for 1 year. This self-directed course  more...

Supply Management Contract Writing ...ze your procurement risks. This class goes way beyond the typical, dry explanations of contract law. Through plain English examples and interactive exercises, you will learn how to negotiate and write effective contracts and iron-clad terms and conditions. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent  more...

Taking the Grr Out of Grammar ... learning and working with practical rules that relate to typical business writing. Taking the ?Grr? Out of Grammar Grammar and punctuation rules are tools to help you communicate more clearly. You will enjoy learning and working with practical rules that relate to typical business writing. Some topics include subject-verb agreement, verb tense, misplaced and dangling modifiers, parallel  more...

Windows 2000 - Administration To provide an overview of typical Windows 2000 administrative tasks and strategies and to demonstrate how to use a number of administrative tools  more...

Financial Analysis for Successful Marketing Whether you have a "head" for numbers, or a "dread" of numbers, no strategic marketing plan will be successful without a thorough financial analysis. The final course in this series takes a user-friendly, interactive approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy.  more...

Managing Business Risk Risk Assessment Control ...isks. Learn To Identify typical information sources used in an environmental scan. Identify the methods for measuring risk. Identify the components of risk evaluation. Identify the categories of physical asset exposures. Audience The target audience for this program is Team  more...

SAP R 3 v4 x SD Order Processing ...ocessing Duration: 2 - 3 Hour(s) Order Entry. Typical Business Transaction. Document Types. Reference to a Quotation. Reference to Several Quotations. Create Contract. Order Header. Data in a Sales Document. Overview and Header Screens. Partners Screen. Order Items. Item Data. Item Categories. Detailed Information. Sub-items. Schedule Lines. Scheduling  more...

Introduction to E-Commerce ...online customer interactions. Identify the stages in a typical online transaction. Identify the role of e-commerce content development. Identify usability and compatibility considerations for Web site design. Identify e-commerce technical support needs. Identify the tools required to integrate multimedia technologies with e-commerce applications. Identify e-commerce technical  more...

Building Cisco Remote Access Networks Part 1 ...rotocol (CHAP). Identify the steps that occur during a typical Point-to-Point Protocol (PPP) callback exchange. Identify commands used to configure a Point-to-Point Protocol (PPP) callback server. Identify the steps to enable Point-to-Point Protocol (PPP) on a callback client. Identify commands used to enable data compression on a Cisco router. Identify commands used to enable a  more...

Oracle SQL Specifics Creating and Managing Database Objects ...tatement to remove a view from the database. Identify a typical usage for a sequence. Use the CREATE SEQUENCE statement to define a sequence. Query the USER_SEQUENCES data dictionary view to confirm the settings of a sequence. Insert a new value using a sequence, and view the current value for a sequence. Identify actions that cause gaps in sequence numbers. Use the ALTER SEQUENCE  more...

SQL Server 7 0 System Administration - Part 1 ...n requirements for installing SQL Server 7.0. Perform a typical SQL Server 7.0 installation using the using the SQL Server Setup program. Review the steps to complete an unattended installation of SQL Server 7.0. Identify the components that are installed by the SQL Server Setup program. Match the SQL Server licensing mode and installation path function with its description. Identify  more...

A 2003 Hardware Part 1 Devices System Components ...e. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US  more...

Complete A 2003 Curriculum This A+ curriculum introduces basic hardware components and teaches about SCSCI devices and how to configure Bus Architecture. It delves into the concepts of memory modules, mainboards, and bus architecture and presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. The curriculum presents instruction on system interfaces and the underlying  more...

NetWare Service and Support Upgrade - Part 2 ...king of a Token ring network. Match the components of a typical Token Ring Network with their features. Identify the limitations of Token ring cabling. Identify the sequence of steps involved in installing a token ring connection. Identify the steps taken to correct problems in a Token Ring Network. Select the characteristics of an Ethernet network. Identify the activities involved  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...nge from 200-26,000+ Physical locations range from 5-150+ Typical network services and applications include file and print, database, messaging, proxy server or firewall, dial-in server, desktop management, and Web hosting. Connectivity needs include connecting individual offices and users at remote locations to the corporate network and connecting corporate networks to the Internet. T otal  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...nge from 200-26,000+ Physical locations range from 5-150+ Typical network services and applications include file and print, database, messaging, proxy server or firewall, dial-in server, desktop management, and Web hosting. Connectivity needs include connecting individual offices and users at remote locations to the corporate network and connecting corporate networks to the Internet. T otal  more...

Red Hat Linux Part 1 User Fundamentals ...kground knowledge about Linux and a solid introduction to typical user tasks using the CLI, KDE, and Gnome. These tasks include navigating GUI desktops, managing files and directories, and launching applications. The learner will also discover how to get help and print files in Linux. L earn To: Identify the main features of the Linux operating system. Identify the features of the  more...

IBM AIX--Part 2 Network Administration ...IX implementation tracks aimed at a system administrator. Typical job descriptions would be: Application Developer, Technical Manager, System Analyst, System Administrator, Software Engineer, Database Administrator, Help Desk/Support. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Printers and Terminals Duration: 2 - 3 Hour(s) Identify the features of the print  more...

SQL Server 2000 Database Admin Part 1 Install SQL Server 2000 ... hardware requirements for SQL Server 2000. Identify the typical hardware optimization issues for Microsoft SQL Server 2000. Select an appropriate edition of SQL Server 2000. Identify the different types of SQL Server 2000 installations. Install a default instance of SQL Server 2000. Sequence the stages of an unattended installation. Identify the types of SQL Server databases. Identify  more...

Advanced Project Leadership Selling Project Mgmt to the Organization ...lems caused due to lack of project management. Identify typical symptoms of problems caused by lack of project management. Identify causes for lack of project management. Unit 2: Selling Project Management (0.5 hours) Identify the value of project management. Identify how the Iron Triangle relates to corporate success. Identify the factors that are important to senior executives.  more...

ISA Server 2000 Curriculum ...ave prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This curriculum is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download,  more...

ISA Server 2000 Curriculum ...ave prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This curriculum is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download,  more...

ISA Server 2000 Part 1 Setup Access Policies ...ave prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN,  more...

ISA Server 2000 Part 1 Setup Access Policies ...ave prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN,  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...est prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course prepares learners for Microsoft exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...est prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course prepares learners for Microsoft exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation  more...

Moving from Technical Professional to Mgr Series Getting Started ...y key functional areas of an IT organization. Identify typical IT department goals. Identify the cornerstones of successful IT management. Identify types of planning carried out by managers. Identify functions involved in organizing and staffing the IT department. Identify key personal skills for an IT manager. Identify ways an IT manager maintains team direction. Identify  more...

A 2003 Part 2 Install Troubleshooting ...e. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US  more...

A 2003 Part 3 Printers Networks Protocols ...e. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US  more...

Visual Basic NET-Windows Development Curriculum ...crosoft Visual Studio .NET, Enterprise Developer Edition. Typical job roles include System Administrator, Database Administrator, Application Developer, System Analyst, or Software Engineer. This course requires experience in programming and developing of Visual Basic applications. It is presumed that the student has completed the Microsoft MSDN Training Course 2559A, Introduction to Visual  more...

Visual Basic NET-Windows Development Part 1 ...crosoft Visual Studio .NET, Enterprise Developer Edition. Typical job roles include System Administrator, Database Administrator, Application Developer, System Analyst, or Software Engineer. This course requires experience in programming and developing of Visual Basic applications. It is presumed that the student has completed the Microsoft MSDN Training Course 2559A, Introduction to Visual  more...

Visual Basic NET-Windows Development Part 2 ...crosoft Visual Studio .NET, Enterprise Developer Edition. Typical job roles include System Administrator, Database Administrator, Application Developer, System Analyst, or Software Engineer. This course requires experience in programming and developing of Visual Basic applications. It is presumed that the student has completed the Microsoft MSDN Training Course 2559A, Introduction to Visual  more...

Visual Basic NET-Windows Development Part 5 ...crosoft Visual Studio .NET, Enterprise Developer Edition. Typical job roles include System Administrator, Database Administrator, Application Developer, System Analyst, or Software Engineer. This course requires experience in programming and developing of Visual Basic applications. It is presumed that the student has completed the Microsoft MSDN(r) Training Course 2559A, Introduction to Visual  more...

CCNT Basic Telecommunications v6 0 Part 1 ...munications module of the CCNT exam and IT professionals. Typical job profiles include: End users, Technical Managers, System Administrators, Network Designers. However, the course is targeted at a very general group. Deployment: e-Learning Language Options: US English Total Learning Time: 6 - 8 hours Objectives: Unit 1: Telecommunications  more...

CCNT Basic Telecommunications v6 0 Part 2 ...munications module of the CCNT exam and IT professionals. Typical job profiles include: End users, Technical Managers, System Administrators, Network Designers. However, the course is targeted at a very general group. Deployment: e-Learning Language Options: US English Total Learning Time: 3 hours Objectives: Unit 1: Networks and Transmission (1.5  more...

Understandng Wireless Sol Part 2 IEEE 802 11 Standards WLANs The second course in this curriculum goes into detail on the IEEE WLAN Working Groups, looking at each of the 802.11 Standards in detail. It then looks at the basic components of WLAN networks. The second half of the course covers the structure and parts of WLAN topologies and structures and finishes with comprehensive guidelines on designing a WLAN. Learn To To  more...

Economics The Principles of Economics ... economic inflation. Identify some typical causes of unemployment. Simulation Overview: In this simulation, you will meet Ronald Spear, a senior economist with Icon International, to discuss the main ideas that guide economic thinking, how people interact and make decisions, and how the economy works as a whole. Ronald will be  more...

Call Center Mgt Managing an Inbound Call Center ...tablish a call center, identify the call center managers' typical responsibilities, and determine the necessary technologies needed to best serve the company's customers. Learn To Select the functions of a call center. Identify the functions of an inbound call center agent. Provide consultation to a company  more...

Implementing Wireless LANs Part 2 Components Configuration ...diverse WLAN environment. You will learn how to install a typical WLAN client adapter and how to configure both basic options and also advanced options such as encryption, load balancing and roaming. This course also covers wireless AP characteristics and goes through the configuration of a typical AP. Finally, this course explores the setup and configuration of the Cisco Aironet 1200 AP.  more...

Business Problem Solving The Problem Solving Process ...tive solution criteria. Select the typical groups of solution criteria. Complete the first phase of the problem-solving process. Simulation Overview: In the simulation at the end of this unit, you are the Quality Assurance Director for Icon's Industrial Services and Manufacturing Division, assigned to  more...

Managing High Performers Creating a Retention Strategy ...or management, or anyone involved in employee management. Typical job titles might include: HR Manager, Team Leader, Executive Manager, Project Manager. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Organizational Talent and  more...

Managing High Performers Defining Finding High Performers ...or management, or anyone involved in employee management. Typical job titles might include: HR Manager, Team Leader, Executive Manager, Project Manager. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Identifying High Performance  more...

Managing High Performers Implementing Recognition Programs ...or management, or anyone involved in employee management. Typical job titles might include: HR Manager, Team Leader, Executive Manager, Project Manager. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Training High Performers (0.5 -  more...

Organizational Crisis Mgmt Anticipating Planning for Crises .... To identify the phases of a typical crisis. To forecast risks. To identify key elements of a best practice model for crisis management. To set up operations. To use simulations. Audience This series is for senior managers, managers, communication  more...

E-Commerce Implementation Issues ...y the functions of online storefront systems. Identify typical storefront features of a medium-scale e-commerce implementation. Identify typical store management considerations for a medium-scale e-commerce implementation. Identify advanced storefront features of a large-scale e-commerce implementation. Identify typical storefront management considerations for a large-scale  more...

Windows NT 4 0 Core Technologies Support - Part 1 ...dentify the features of the installation Setup options. - Typical Setup option. - Portable Setup option. - Compact Setup option. - Custom Setup option. Install the FAT file system for the Windows NT Server 4.0. Configure the Windows NT Server 4.0 as a Primary Domain Controller. - Specify computer name. - Specify role of the server as a PDC. - Specify administrator account. Configure the  more...

A 2003 OS Technologies Part 1 Installing ...s. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US  more...

A 2003 OS Technologies Part 2 Configuring Managing ...s. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US  more...

A 2003 OS Technologies Part 3 Troubleshooting ...s. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US  more...

A 2003 OS Technologies Part 4 Network Fundamentals ...s. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US  more...

Network Certification Curriculum ...tiveness by learning more about the basics of networking. Typical duties performed are supporting existing networks, planning LANs, and developing technical solutions, which incorporate a network component. A+ Certification, which CompTIA also sponsors, can be used as a prerequisite, but it is not necessary. A+ Certification certifies the knowledge of microcomputer hardware service technicians  more...

CCNT Basic Data Communications v6 0 Part 1 ...work in the data and telecommunications industries. Their typical job titles include: Network Administrators, Network Engineers, Database Administrators, Telecommunications Technicians, Help Desk/Supports, IT/Data Product Managers, and Data/Internet/Telecommunications Sales Personnel. Deployment: e-Learning Language Options: US English Total Learning Time: 7  more...

CCNT Basic Data Communications v6 0 Part 2 ...work in the data and telecommunications industries. Their typical job titles include: Network Administrators, Network Engineers, Database Administrators, Telecommunications Technicians, Help Desk/Supports, IT/Data Product Managers, and Data/Internet/Telecommunications Sales Personnel. Deployment: e-Learning Language Options: US English Total Learning Time: 6 -  more...

CCNT Basic Data Communications v6 0 Part 3 ...work in the data and telecommunications industries. Their typical job titles include: Network Administrators, Network Engineers, Database Administrators, Telecommunications Technicians, Help Desk/Supports, IT/Data Product Managers, and Data/Internet/Telecommunications Sales Personnel. Deployment: e-Learning Language Options: US English Total Learning Time: 6 -  more...

CCNT Broadband Technologies v 6 0 Part 1 ...g for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable. Deployment: e-Learning Language Options: US English Total Learning Time: 6 - 8 hours Objectives: Unit 1: Broadband Fundamentals (3 - 4 hours)  more...

CCNT Broadband Technologies v6 0 Part 2 ...g for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable. Deployment: e-Learning Language Options: US English Total Learning Time: 6 - 8 hours Objectives: Unit 1: ISDN and B-ISDN (2 hours) Identify  more...

CCNT Broadband Technologies v6 0 Part 3 ...g for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable. . Deployment: e-Learning Language Options: US English Total Learning Time: 4 - 6 hours Objectives: Unit 1: SMDS and ATM (1 - 2 hours)  more...

CCNT Computer-Telephony Integration Essentials v6 0 ...Telephony Integration Essentials module of the CCNT exam. Typical job roles include telecom and call center managers. Average computer literacy is desirable. Deployment: e-Learning Language Options: US English Total Learning Time: 3 hours Objectives: Unit 1: CTI Overview (1.5 hours) Identify features of the standard configuration of a  more...

E-Business Part 2 Building the Infrastructure The second course in the e-Business curriculum focuses on technical infrastructure needed to support an e-Business initiative. It focuses on the sub-application level, examining network and protocol options and requirements. It introduces some of the major players in the market and business drivers that could affect an organization's choices. Learn To: a Identify the stages in the  more...

Advanced Business Comm Guidelines for Effective Comm ...ective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process, uses of information technology, managing, planning, and conducting executive-level meetings. In addition, you will learn about giving guidelines for creating audienced-centred messages, and about  more...

Managing IT Projects Project Fundamentals Initiation ...rse also covers such areas as the life cycle of projects, typical project processes, project initiation, and scope management. Learn To Identify the features of projects. Identify project activities. Identify skills for effective project management. Identify guidelines for  more...

Web Site Security Internet Intranet Management Policies ...rate Web site. Webmasters and Web Administrators would be typical audiences for this course. Participants should have knowledge equivalent to the following courses: Networking Foundation series (courses 12754 and 12755); HTML 4.0 (courses 12822 and 12823); Java (courses 12975-77); CGI (course 12776); and TCP/IP (courses 12771-73). Deployment: Self-Study Accreditation CEU  more...

Web Site Security Messaging Servers Viruses ...rate Web site. Webmasters and Web Administrators would be typical audiences for this course. Participants should have knowledge equivalent to the following courses: Networking Foundation series (courses 12754 and 12755); HTML 4.0 (courses 12822 and 12823); Java (courses 12975-77); CGI (course 12776); and TCP/IP (courses 12771-73). In addition, participants should have taken the first course in  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ... To match clustering models with their typical deployments. To identify components of a backup and recovery plan. To match backup types with their functions. To identify features and functions of volume shadow copies. To identify features of the four primary server  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ... To match clustering models with their typical deployments. To identify components of a backup and recovery plan. To match backup types with their functions. To identify features and functions of volume shadow copies. To identify features of the four primary server  more...

Moving from Technical Professional to Mgr Managing the IT Dept ...damentals in place, this course gives an overview of some typical areas of IT management and some of their related issues. Beginning with networks and network issues, the course then goes on to look at strategies for purchasing and rolling out new hardware and software across the IT department. It then teaches the value of E- Commerce in general as well as how to maximize the benefits of the  more...

Advanced Business Communication - Enhanced Business Communication In the Advanced Business Communication: Guidelines for Effective Communication, you will be introduced to the world of business communication in general and to areas that are fundamental to effective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process, uses of  more...