Online Typical eLearning Training

Early Childhood Education (Birth - Grade 3) ...cademic standards. Specifically, you will * Address typical and atypical child behavior. * Learn strategies to encourage a child's skill development and expand on his or her individual strengths and abilities. * Participate in virtual and supervised fieldwork to understand the factors that contribute to the learning lives of infants and toddlers, preschoolers, and primary-aged more...

M.B.A. - Project Management Projects are becoming a common way for organizations to address business opportunities and challenges. Through a specialization in Project Management, develop the relevant knowledge and strategies required to successfully manage projects of various scopes and sizes. Learn how to avoid typical project pitfalls of missed deadlines and mismanaged resources with strategic processes that you can apply more...

Early Childhood Education (Birth - Grade 3) ...on young children. Specifically, you will * Address typical and atypical child behavior. * Learn strategies to encourage a child's skill development and expand on his or her individual strengths and abilities. * Participate in virtual and supervised fieldwork to understand the factors that contribute to the learning lives of young children ranging from infants and toddlers to early more...

Colt and Winchester Case Study 1: Start-up Businesses ...s the expectations of investors. This course explores the typical financial strategy issues for businesses in the start-up phase. The course covers: The financial characteristics of a start-up business The appropriate financial strategy for a start-up business Appropriate sources of finance, dividend policy and business control systems for a start-up business Throughout the course the more...

Colt and Winchester Case Study 2: Growth Businesses ...s the expectations of investors. This course explores the typical financial strategy issues for businesses in the growth phase. The course covers: The financial characteristics and strategic emphasis of a business in the growth phase The appropriate financial strategy for a growth business Appropriate sources of finance, dividend policy and business control systems for a growth business more...

Colt and Winchester Case Study 3: Mature Businesses ...s the expectations of investors. This course explores the typical financial strategy issues for businesses in the maturity phase. The course covers: The financial characteristics and strategic emphasis of a business in the maturity phase The appropriate financial strategy for a mature business The shift in focus from generating long-term capital growth to providing regular dividends more...

Colt and Winchester Case Study 7: Declining Businesses ...s the expectations of investors. This course explores the typical financial strategy issues for businesses in the decline phase. The course covers: The financial characteristics of a business in the decline phase The strategic options open to a business in the decline phase The importance of its dividend policy Throughout the course the student can apply their learning to a fictitious more...

Personal Effectiveness - Teamworking: Undertsanding Team Roles ...light. This course will help you gain an insight into the typical roles that you and other team members adopt. You'll look at the factors that affect these roles including the influence of task and feelings approaches. You'll learn how to refine yourself as a team player and stretch yourself into new roles. This course also offers guidelines and questioning strategies for when recruiting which more...

Personal Effectiveness - Teamworking: Handling Difficult Team Members Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you how to take power by taking action and gain control in difficult situations. You can more...

The OSI Model Upon completing this WestNet e-Learning module, you will be able to explain why the OSI model was created; name and understand the layers of the OSI reference model; and, describe what an open standard is and why it benefits both vendors and customers. more...

Overview of Layers and Layer 1 Devices In this WestNet e-Learning module, we review the layers of the Open Systems Interconnection (OSI) reference model, functions of each layer, and internetworking devices that perform each of the functions. We will begin a detailed discussion of the devices found at the Physical Layer of the OSI model. more...

Sales Buyer Behaviors The Selling Process: Buyers Behaviors, is the second of sixteen courses in this curriculum. After the completion of this course you will be able to identify the criteria that influence buying decisions and identify the seven typical buyer behaviors in a sales interaction. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize more...

Call Center Structures The Call Center Profession This course describes the functions, structure and key players of a typical call center, and underscores the uniqueness of the profession. Agents who need an understanding of the fundamental structures and relationships in the call center profession. more...

Handling Contacts Professionally Maximize Call Performance 1 This course reviews the stages of a typical customer call flow and introduces several strategies to use to initiate a positive rapport with your client. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies more...

ITIL Configuration and Release Management Organizations make substantial investments in their information technology infrastructures. That investment pays off only if the organization uses its information resources to increase productivity. Information technology planners and managers must understand how the components of the IT infrastructure interact if they want to eliminate waste and improve service to the users of the system. The more...

Interacting with the Customer Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome more...

Managing Delivery Delivering to clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what more...

Managing Conflict Stress and Time Each customer wants her problem to be the most important problem to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage more...

The Customer Support Specialist CSS ...he environment in which he performs his duties, including typical roles of the CSS in a support environment, basic tasks accomplished by the CSS, the support center and customer's role in a support environment, how the support center has evolved, and company and support center best practices. This course prepares individuals interested in the Help Desk Institute (HDI) Customer Support more...

Making Group Decisions The Nature of Groups This course provides insightful perspectives into the unpredictability of group dynamics. Tips to recognize challenging behaviors and suggestions for successfully managing group responses are presented. Professionals who want to resolve workplace challenges more effectively. more...

A Process for Business Writing The POWER Writing Process This course contextualizes all that follows. It outlines the typical concerns of business document readers and introduces the five stage process for creating reader-based documents. Professionals who want to enhance their written business communications by effectively addressing audience needs. more...

Understanding Technical Professionals As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new more...

Managing High Performers Talent Retention Strategy Managing High Performers: Creating a Retention Strategy asks what a company needs to do to attract and then retain high performers. It assists learners in developing an effective retention strategy by creating an awareness of the importance of managing organizational talent and by teaching strategies for retaining this talent. The audience for this curriculum is anyone in middle/ senior more...

Managing High Performers Identifying Competencies and Interviewing Managing High Performers: Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. The audience for more...

Managing High Performers Training Career and Rewards Managing High Performers: Implementing Recognition Programs, takes the learner through the importance of developing effective recognition programs which will ensure the retention of your company s high performers. Effective coaching, mentoring, and feedback delivered in tandem with a recognition program are the focus in this course, and learners will find invaluable guidelines for each. The more...

Union Work Environments HRCI PHR The Human Resource Certification Institute's (HRCI) certifications, including PHR (Professional in Human Resources), cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate more...

Managing Business Risk Risk Assessment and Control Managing Business Risk: Risk Assessment and Control teaches learners about risk identification and environmental scanning. Students will also learn about evaluation and control of risk within organizations and the methods for classifying various organizational risks. The target audience for this program is Team Leaders, Directors, Managers, Department Heads. more...

Leadership in Six Sigma Six Sigma has become synonymous with quality in the business world, but there is no prescriptive process for planning and launching a Six Sigma initiative. Each business must learn to call upon the strengths and abilities of its diverse professionals, from executives to highly trained technical specialists. What are the roles of each in the Six Sigma process? What planning should take place to more...

Financial Analysis for Successful Marketing ...ach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy. This includes assessing financial resources, the development of a financial schedule and an allocation plan, the calculation of important financial ratios, pricing and evaluating and testing the marketing plan after more...

Team Dynamics Effective development of teams improves the organization's quality and productivity. Team development encompasses team establishment, assignment of roles and responsibilities, and performance evaluation. Dynamic team goals and objectives must align with the organization's vision and mission. This course explores team building and team dynamics. It is aligned with the Quality Management Division of more...

Building Brand Equity Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. more...

Branding Your Internet Identity eMarketing Overview This course helps learners to understand the different approaches taken toward eMarketing and the various components of an eMarketing plan. A series of strategies are also provided to assist course participants when implementing a Web presence as part of their marketing mix. Professionals who want to create and promote an online marketing strategy more...

Branding Your Internet Identity Define Your Core Business This course teaches learners the typical components of a business overview - an important part of any eMarketing plan. It also demonstrates how important it is to review your company name. The all-important question - to what degree your organization should launch an Internet presence - is also addressed. Professionals who want to create and promote an online marketing strategy. more...

C Programming Structured Programming To provide the student with structured programming concepts used in C Students with knowledge of structured programming techniques more...

The Linux Operating System This course covers the origin and history of the Linux operating system and its relation with other Unix family systems. It examines various ""distributions"" of Linux , its value as a reliable business solution, and its various components, and it addresses issues surrounding its use, administration, and development. The course highlights those aspects that make Linux an innovative operating more...

The X Window System To show the techniques for installing and configuring the X Window System Students wishing to acquire the basic skills required as a Linux system administrator more...

Linux Networking Services To describe how to configure mail and news services and install web servers Students wishing to acquire the intermediate skills required as a Linux system administrator more...

System Resources and Installing and Configuring IDE and SCSI Devices To demonstrate how to assign system resources and install and configure IDE and SCSI devices Anyone wanting to become a hardware support technician more...

E-Commerce 7 0 This WestNet e-Learning module explores the extensive, invisible "back-end" systems that make online business possible: credit cards and electronic cash, Web marketing strategies, search engines that bring customers to online storefronts, and integrated systems of specialized servers that handle complex transactions at a distance. more...

Web Security This WestNet e-Learning module covers Security Considerations, Security Management, and Firewall Considerations. With the increasing number of transactions occurring on the World Wide Web (Web), a logical, thorough security policy is crit-ical to maintaining consistent operations and ensuring quality content. Deciding what type of software services will be allowed on your site and what kind of more...

Network Security Issues To discuss security issues surrounding computers and the Internet Individuals, with minimal experience of information security issues, who interface with their organization's Internet IT systems; new employees; individuals new to using the Internet more...

e-Business Part 2 Building the Infrastructure The second course in the e-Business curriculum focuses on technical infrastructure needed to support an e-Business initiative. It focuses on the sub-application level, examining network and protocol options and requirements. It introduces some of the major players in the market and business drivers that could affect an organization's choices. The target audience is those individuals tasked with more...

How to Build a Computer Network This WestNet e-Learning module reviews the major concepts presented in this course and shows how they work together in several real-world situations. You will also learn how one local area network (LAN) connects to another, with particular attention to Internet connectivity. more...

Introduction to Security in Networked Environments To introduce the student to security concepts and threats to networks and data Network administrators, firewall administrators, systems administrators, application developers, and IT security officers more...

LAN Software In this WestNet e-Learning module, you will be guided through a brief description of the most important NOS solutions. We will examine how NOSs compare to the Open Systems Interconnection (OSI) model, and we will look at the key elements of each major NOS vendor's products. more...

The Basics of Novell NetWare This WestNet e-Learning module outlines server and client environments, compares NetWare 5.1 services to previous versions of NetWare, looks at NDS and its management tools, and presents an overview of NetWare protocol stacks. more...

Analysis of LANs This WestNet e-Learning module will explain the key concepts of network development and introduce the types of network analysis tools that you will use as you evaluate the performance of an existing LAN. more...

Overview of the Implementation Process This WestNet e-Learning module will outline a formal four-phase approach to network design, which covers the majority of areas that must be considered in most networking implementation projects. more...

PBX and ACD Systems This WestNet e-Learning module focuses on the private branch exchange (PBX) telephone switching system. We will see how a combination of telephone switching and dedicated lines can create a wide area voice and data network that can treat most intraoffice calls as "local." more...

Computer Telephony Integration Implementation This WestNet e-Learning module introduces the systems approach, and then works through the five key steps of a technology implementation. more...

Extending a Cisco Network to a WAN To describe the implementation and configuration of the different technologies used on Cisco devices to enable wide area connections Network administrators responsible for implementing and managing small and medium-sized business networks; network technicians who install network devices in small business environments; Cisco channel resellers who are new to Cisco products and services more...

Cisco ISCW 1 0 Network Connectivity To recognize Cisco architectural framework models and network requirements, and how remote connections are established Network administrators; network engineers; network managers; systems managers; network designers who wish to validate their ability to install, configure and troubleshoot converged local and wide area networks with 100 to 500 nodes more...

Cisco ONT 1 0 TCP and QoS Traffic Management and Mechanisms To recognize how TCP and QoS support traffic management and optimization, and how their mechanisms are implemented Individuals preparing for the Cisco Certified Network Professional CCNP and the Cisco Certified Design Professional CCDP certifications; senior-level network support professionals, network administrators, network engineers, network managers, systems managers, or network designers more...

CCNT Basic Telecommunications v6 0 Part 2 This course focuses on transmission networks, switching, and signaling. The course begins with an overview of transmission networks, looking at current structures, cellular, Internet, and the various transmission media. It then covers signaling, looking at the various signaling types and processes. The final area of concentration is switching, covering, for example, analog and digital, time- and more...

CCNT Basic Data Communications v6 0 Part 1 This course gives students an introduction to data networks, signals and to data transmission. The Data Networks and Signals section teaches about data terminal equipment (DTE), data communication equipment (DCE), the OSI model, and analog and digital signals. The Data Transmission section teaches about half-duplex and full-duplex circuits, and switched and non-switched data circuits. This section more...

CCNT Basic Data Communications v6 0 Part 2 This course teaches students about networks and transmission principles. The networks section teaches about local area networks (LANs), wide-area networks (WANs), hierarchical WANs, and LAN components. This section also teaches about system network architecture (SNA), and TCP/IP. The Transmission Principles section teaches about data protocols, DTE to DCE interface standards, and transmission more...

CCNT Basic Data Communications v6 0 Part 3 This course teaches students about data communications equipment and media. The LANs and Communications equipment section teaches about the Institute for Electrical and Electronic Engineering (IEEE), analog and digital communication, modulation, multiplexers, and the Synchronous Optical Networks (SONET) protocol. The Transmission Media section teaches about transmission media cables and wireless more...

CCNT Computer-Telephony Integration Essentials v6 0 This course introduces CTI and covers CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development. Candidates work in the data and telecommunications industries and are preparing for the Computer-Telephony Integration Essentials module of the CCNT exam. Typical job roles include telecom and call center managers. Average computer literacy is desirable. more...

CCNT Broadband Technologies v6 0 Part 1 This course introduces broadband technologies and broadband categories and it teaches multiplexing and switching. It also covers network interconnections and SONET. Candidates work in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications more...

CCNT Broadband Technologies v6 0 Part 2 This course covers ISDN and BISDN. X.25 and Frame Relay are also taught. This course also covers SS7 and Cell Relay. Candidates work in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable. more...

CCNT Broadband Technologies v6 0 Part 3 This course teaches ATM and SMDS. It also covers DSL and wireless broadband and VPN technology including VPN security. Candidates work in the data and telecommunications industries and are preparing for the Broadband Technologies module of the CCNT exam. Typical job roles include Telecommunications Technicians, Data/Internet/Telecommunications Professionals. Average computer literacy is desirable. more...

CCNT Basic Telecommunications v6 0 Part 1 The goal of this course is to present the learner with the fundamentals of telecommunications and to give a comprehensive introduction to analog and digital concepts. The course covers the history of telecommunications and looks at the structure of business systems (including station sets, PBX, key and hybrid systems, ISDN and broadband), CPE, and services (dedicated and switched). The course then more...

Oracle Database 10g New Automatic Management Features To identify the new automatic management and management infrastructure features of Oracle 10g Oracle 8i or 9i certified professionals who wish to upgrade to Oracle Database 10g certification; developers interested in the technical aspects of Oracle Database 10g more...

Installing Configuring and Upgrading SQL Server 2000 To describe how to install, configure, and upgrade SQL Server Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition more...

Material Safety Data Sheets This course is designed to provide both workers and supervisors with a better understanding of how to interpret a Material Safety Data Sheet (MSDS), as well as address specific requirements associated with MSDS's in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. recognize the physical states in which chemicals are more...

Access 2003 Programmability To use macros and Visual Basic for Applications to add interactivity to database objects Anyone wishing to become familiar with Microsoft Access 2003 at an advanced level; students seeking to obtain Microsoft Office Specialist certification in the use of Microsoft Access 2003 more...

Choosing a Web Hosting Company - Options Are you familiar with the critical issues you need to address when deciding on a Web hosting option? Review a summary of pros and cons of common approaches for both the short and long term. Examine tips and hints on what to look for and negotiate in a typical service plan. more...

Training: Delivering Under Time Constraints To deliver training successfully, it is critical to take time constraints into consideration. Examine typical factors influencing delivery time. Find out how to monitor time, analyze possible solutions and select a suitable strategy as needed. more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...est prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course prepares learners for Microsoft exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...est prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course prepares learners for Microsoft exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation more...

ISA Server 2000 Part 1 Setup Access Policies ...ave prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, more...

ISA Server 2000 Part 1 Setup Access Policies ...ave prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This course is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, more...

ISA Server 2000 Curriculum ...ave prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This curriculum is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, more...

ISA Server 2000 Curriculum ...ave prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and access control policies. This curriculum is mapped to MCSE certification and covers exam number 70-227. Content Emphasis Informational Deployment Options Internet / Intranet, Download, more...

SQL Server 2000 Database Admin Part 1 Install SQL Server 2000 ... hardware requirements for SQL Server 2000. Identify the typical hardware optimization issues for Microsoft SQL Server 2000. Select an appropriate edition of SQL Server 2000. Identify the different types of SQL Server 2000 installations. Install a default instance of SQL Server 2000. Sequence the stages of an unattended installation. Identify the types of SQL Server databases. Identify more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...nge from 200-26,000+ Physical locations range from 5-150+ Typical network services and applications include file and print, database, messaging, proxy server or firewall, dial-in server, desktop management, and Web hosting. Connectivity needs include connecting individual offices and users at remote locations to the corporate network and connecting corporate networks to the Internet. T otal more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...nge from 200-26,000+ Physical locations range from 5-150+ Typical network services and applications include file and print, database, messaging, proxy server or firewall, dial-in server, desktop management, and Web hosting. Connectivity needs include connecting individual offices and users at remote locations to the corporate network and connecting corporate networks to the Internet. T otal more...

Windows NT 4 0 Core Technologies Support - Part 1 ...dentify the features of the installation Setup options. - Typical Setup option. - Portable Setup option. - Compact Setup option. - Custom Setup option. Install the FAT file system for the Windows NT Server 4.0. Configure the Windows NT Server 4.0 as a Primary Domain Controller. - Specify computer name. - Specify role of the server as a PDC. - Specify administrator account. Configure the more...

E-Commerce Implementation Issues ...fy the functions of online storefront systems. Identify typical storefront features of a medium-scale e-commerce implementation. Identify typical store management considerations for a medium-scale e-commerce implementation. Identify advanced storefront features of a large-scale e-commerce implementation. Identify typical storefront management considerations for a large-scale e-commerce more...

Introduction to E-Commerce ... online customer interactions. Identify the stages in a typical online transaction. Identify the role of e-commerce content development. Identify usability and compatibility considerations for Web site design. Identify e-commerce technical support needs. Identify the tools required to integrate multimedia technologies with e-commerce applications. Identify e-commerce technical more...

SAP R 3 v4 x SD Order Processing ...r Processing Duration: 2 - 3 Hour(s) Order Entry. Typical Business Transaction. Document Types. Reference to a Quotation. Reference to Several Quotations. Create Contract. Order Header. Data in a Sales Document. Overview and Header Screens. Partners Screen. Order Items. Item Data. Item Categories. Detailed Information. Sub-items. Schedule Lines. Scheduling Data. Schedule more...

web graphics using photoshop/imageready It's often said that a picture is worth a thousand words. An image can communicate powerful ideas and emotions that simple words can't always explain. Nowhere is this more true than on the Web, where graphics enhance a site's experience, support its content, and create a visual hierarchy. Logical and intuitive designs help us to figure out (often subconsciously) how content is organized and what more...

AutoCAD 2006 for Architects AutoCAD is the most popular tool for Architectural drawing and CAD productivity. This practical "how to" course by Ivanhoe Tejeda introduces AutoCAD to first-time users who want to learn basic 2D CAD drawing skills. The tutorial begins with basic drawing examples and leads the user towards an example of a typical construction drawing. Special attention is given to fundamental concepts that will more...

Marketing Your Business on the Web ... for submitting your Web site to a search directory List typical strategies for generating initial traffic to a Web site Analyze the role of a public relations campaign in promoting a business Web site Identify guidelines for promoting your business Web site with online communities Describe techniques for promoting your products and services on the Internet Select the most appropriate more...

Developing the Solution Architecture The Developing the Solution Architecture WBT is the second course in the Requirements and Solutions Architecture curriculum that caters to part of the Microsoft Certified Professional exam 70-100, Analyzing Requirements and Defining Solution Architectures. This course enables students to identify the essential steps performed in the various design phases of the application development process. more...

Wireless Networking for Small Businesses ... covers the features of wireless networks,components of a typical wireless network, and types of wireless networks, including ad-hoc and infrastructure wireless networks. Further, the course covers the guidelines that should be followed to plan and set up a small business wireless network, security considerations for a small business wireless network, and best practices to ensure wireless more...

Project Management The structured project management approach enables management to bring together parties with diverse needs and requirements sometimes over a wide geographic spread to achieve desired outcomes. Fortune Magazine calls project management, "Career Number 1." This workshop will assist you to overcome the typical pitfalls of poor project management resulting in not achieving objectives, overspending more...

Advanced Business Communication: Guidelines for Effective Communication In the Advanced Business Communication: Guidelines for Effective Communication you will be introduced to the world of business communication in general and to areas that are fundamental to effective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process uses of more...

Managing IT Projects: Project Fundamentals and Initiation In "Project Fundamentals and Initiation" you will learn about the fundamentals of project management as it applies to information technology. This course also covers such areas as the life cycle of projects typical project processes project initiation and scope management.  more...

Moving from Technical Professional to Manager: Managing the IT Department With management and team fundamentals in place this course gives an overview of some typical areas of IT management and some of their related issues. Beginning with networks and network issues the course then goes on to look at strategies for purchasing and rolling out new hardware and software across the IT department. It then teaches the value of E- Commerce in general as well as how to more...

A+ Syllabus 10 - Module 2 - System Configuration ...keystrokes used to run a BIOS setup program; describe the typical parameters stored in CMOS; identify the default use of the 16 interrupts in an IBM PC/AT system; identify the default use of the 8 DMA channels in an IBM PC/AT system; identify the default use of the I/O ports used by COM1, COM2, LPT1, LPT2 in an IBM PC/AT system; identify the location and size of the upper memory area; Use more...

A+ Module 2 - System Configuration ...keystrokes used to run a BIOS setup program; describe the typical parameters stored in CMOS; identify the default use of the 16 interrupts in an IBM PC/AT system; identify the default use of the 8 DMA channels in an IBM PC/AT system; identify the default use of the I/O ports used by COM1, COM2, LPT1, LPT2 in an IBM PC/AT system; identify the location and size of the upper memory area; Use more...

e-Commerce Implementation Issues This course provides the learner with information and case studies highlighting the issues associated with E-commerce Implementation. more...

Call Center Management: Managing an Inbound Call Center Call Center Management: Managing an Inbound Call Center gives the student an overview of inbound call centers managerial roles and technologies that affect call centers. The program also gives the student guidelines for establishing a call center as well as things to remember when establishing the call center. Learning the material in this program the student will be able to establish a call more...

IBM Implementing Wireless LANs Part 2 - Components and Configuration This course presents information on the characteristics of wireless LAN (WLAN) client adapters and access points (APs) that need to be considered before implementing a diverse WLAN environment. You will learn how to install a typical WLAN client adapter and how to configure both basic options and also advanced options such as encryption load balancing and roaming. This course also covers wireless more...

Linux Part 1: User Fundamentals The first course in the Linux Essentials series provides users with background knowledge about Linux and a solid introduction to typical user tasks using the CLI KDE and Gnome. These tasks include navigating GUI desktops managing files and directories and launching applications. The learner will also discover how to get help and print files in Linux.  more...

Recruitment Interview Pitfalls Conduct interviews in a professional manner and make a positive impression on candidates. To create a positive experience for you and your candidates, determine the key components of a successful recruitment process, learn how to avoid typical pitfalls, and take note of effective communication techniques. more...

Managing Business Risk Risk Assessment Control ...isks. Learn To Identify typical information sources used in an environmental scan. Identify the methods for measuring risk. Identify the components of risk evaluation. Identify the categories of physical asset exposures. Audience The target audience for this program is Team more...

Building Cisco Remote Access Networks Part 1 ...Protocol (CHAP). Identify the steps that occur during a typical Point-to-Point Protocol (PPP) callback exchange. Identify commands used to configure a Point-to-Point Protocol (PPP) callback server. Identify the steps to enable Point-to-Point Protocol (PPP) on a callback client. Identify commands used to enable data compression on a Cisco router. Identify commands used to enable a more...

Oracle SQL Specifics Creating and Managing Database Objects ...statement to remove a view from the database. Identify a typical usage for a sequence. Use the CREATE SEQUENCE statement to define a sequence. Query the USER_SEQUENCES data dictionary view to confirm the settings of a sequence. Insert a new value using a sequence, and view the current value for a sequence. Identify actions that cause gaps in sequence numbers. Use the ALTER SEQUENCE more...

SQL Server 7 0 System Administration - Part 1 ...on requirements for installing SQL Server 7.0. Perform a typical SQL Server 7.0 installation using the using the SQL Server Setup program. Review the steps to complete an unattended installation of SQL Server 7.0. Identify the components that are installed by the SQL Server Setup program. Match the SQL Server licensing mode and installation path function with its description. Identify the more...

A 2003 Hardware Part 1 Devices System Components ...e. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US more...

Complete A 2003 Curriculum This A+ curriculum introduces basic hardware components and teaches about SCSCI devices and how to configure Bus Architecture. It delves into the concepts of memory modules, mainboards, and bus architecture and presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. The curriculum presents instruction on system interfaces and the underlying more...

NetWare Service and Support Upgrade - Part 2 ...rking of a Token ring network. Match the components of a typical Token Ring Network with their features. Identify the limitations of Token ring cabling. Identify the sequence of steps involved in installing a token ring connection. Identify the steps taken to correct problems in a Token Ring Network. Select the characteristics of an Ethernet network. Identify the activities involved in more...

Red Hat Linux Part 1 User Fundamentals ...kground knowledge about Linux and a solid introduction to typical user tasks using the CLI, KDE, and Gnome. These tasks include navigating GUI desktops, managing files and directories, and launching applications. The learner will also discover how to get help and print files in Linux. L earn To: Identify the main features of the Linux operating system. Identify the features of the more...

IBM AIX--Part 2 Network Administration ...IX implementation tracks aimed at a system administrator. Typical job descriptions would be: Application Developer, Technical Manager, System Analyst, System Administrator, Software Engineer, Database Administrator, Help Desk/Support. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Printers and Terminals Duration: 2 - 3 Hour(s) Identify the features of the print more...

Advanced Project Leadership Selling Project Mgmt to the Organization ...lems caused due to lack of project management. Identify typical symptoms of problems caused by lack of project management. Identify causes for lack of project management. Unit 2: Selling Project Management (0.5 hours) Identify the value of project management. Identify how the Iron Triangle relates to corporate success. Identify the factors that are important to senior executives. more...

Moving from Technical Professional to Mgr Series Getting Started ...y key functional areas of an IT organization. Identify typical IT department goals. Identify the cornerstones of successful IT management. Identify types of planning carried out by managers. Identify functions involved in organizing and staffing the IT department. Identify key personal skills for an IT manager. Identify ways an IT manager maintains team direction. Identify more...

A 2003 Part 2 Install Troubleshooting ...e. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US more...

A 2003 Part 3 Printers Networks Protocols ...e. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US more...