Online Uncertainty eLearning - Training Resources

Preparing for Change ..., and demands that you change along with it, wariness and uncertainty are natural. Change signals the end of the tried, trusted, and familiar. But change is also a new beginning--a springboard into a new and potentially exciting personal future. "Preparing for Change" focuses on the mental attitudes and behaviors you need to develop in order to take advantage of the opportunities for personal  more...

Communication during Organizational Change ...o you and your co-workers. By definition, it is a time of uncertainty and, therefore, turbulence, and it puts relationships under strain. How successfully you communicate is a vital measure of how well you deal with change. "Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The unfamiliar tends to generate  more...

The Telecommunications Industry Overview Version 2 ...most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies poses  more...

The Process of Negotiation ...he negotiation process if you are unprepared. Feelings of uncertainty can wreak havoc with any deal. The intent of this course is to prepare you to negotiate from a place of strength, not fear. The process and stages of negotiation are explained in a step by step, practical way. Investigator, presenter, bargain-hunter, and winner--you'll explore how to assume each of these roles as you learn  more...

Planning and Identifying Project Risk ...ay or may not occur is imperfect and incomplete, and this uncertainty affects decisions and outcomes. Risk occurs when decisions are made without perfect knowledge--in other words, nearly all the time. It is the project manager's job to assess and control risk, to avert or minimize its adverse effects, and to capitalize on its positive effects. In this course, the project manager will learn  more...

Responding to and Controlling Project Risk ...ay or may not occur is imperfect and incomplete, and this uncertainty affects decisions and outcomes. Whenever decisions must be made without perfect knowledge--which is nearly all the time--there is risk. Contrary to popular opinion, however, risk is not always negative; uncertainty results in positive risk (also known as opportunity) as well. It is the project manager's job to assess and  more...

Strategic Decision Making Preparing to Make Decisions ...avoid the problems of overconfidence and how to deal with uncertainty in decision making. Learn To Identify the three factors that influence the outcome of a decision. Establish decision objectives using three steps. Identify the actions you can take to assess whether a decision frame is appropriate for a  more...

Conducting Meetings Managing a Meeting Conducting Meetings: Managing a Meeting enables participants to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in a meeting, as well as techniques for fostering creative thinking and for managing conflict among meeting participants. Learn To Lead  more...

Change Management Adapting to Change ... the endings phase of a transition. Unit 3: Coping with Uncertainty (0.5 - 1 hour) List three common emotions experienced during the exploration phase of transition. List the positive and negative symptoms experienced during the exploration phase. Identify people's needs during the exploration phase.  more...

Managing Change Managing Yourself Through Change ... Apply the four guidelines for managing the uncertainty of the exploration phase. Apply the four strategies for managing the new beginnings phase. Audience This course is suitable for anyone involved in formal or informal change management. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30  more...