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Office XP Proficient Office XP Proficient Microsoft The Office XP Proficient Suite includes the following: Access XP Proficient & Expert (ID#8872) Excel XP Proficient & Expert (ID#8873) Outlook XP Proficient & Expert (ID#8874) PowerPoint XP Comprehensive (ID#8875) Word XP Proficient & Expert (ID#8876) To review individual descriptions, please select the corresponding product ID number under Related Courses  more...

Office XP Expert Office XP Expert Microsoft The Office XP Expert Suite includes the following: Access XP Proficient & Expert (ID#8872) Excel XP Proficient & Expert (ID#8873) Outlook XP Proficient & Expert (ID#8874) PowerPoint XP Comprehensive (ID#8875) Word XP Proficient & Expert (ID#8876) To review individual descriptions, please select the corresponding product ID number under Related Courses below.  more...

Office XP Professional Suite of 17 Office XP Professional Suite of 17 Microsoft The Office XP Deluxe Professional Suite of 17 includes the following: Access 2002: Basic (ID#8933) Access 2002: Intermediate (ID#8932) Access 2002: Advanced(ID#8931) Excel 2002: Basic (ID#8936) Excel 2002: Intermediate (ID#8937) Excel 2002: Advanced (ID#8938) Outlook 2002: Volume 1 and Volume 2 (ID#8939) Powerpoint 2002: Basic (ID#8940)  more...

Office XP Professional Suite of 14 Office XP Professional Suite of 14 Microsoft The Office XP Professional Suite of 14 includes the following: Access 2002: Basic (ID#8933) Access 2002: Intermediate (ID#8932) Access 2002: Advanced(ID#8931) Excel 2002: Basic (ID#8936) Excel 2002: Intermediate (ID#8937) Excel 2002: Advanced (ID#8938) Outlook 2002: Volume 1 and Volume 2 (ID#8939) Powerpoint 2002: Basic (ID#8940) Powerpoint  more...

Design of Experiments and Validation of Solutions in Six Sigma ...ade to keep the improved processes, products, or services under statistical control and to retain the gains. This course explains the basic design of experiments (DOE) concepts and outlines how to select, test, and validate improvement solutions in the final stages of a Six Sigma project. During the course, basic DOE concepts such as factors, levels, interactions, and main effects are  more...

Hypothesis Testing Concepts and Tests for Means in Six Sigma ...ase of the DMAIC methodology, Six Sigma teams analyze the underlying causes of issues that need to be addressed for the successful completion of their improvement projects. To that end, teams conduct a number of statistical analyses to determine the nature of variables and their interrelationships in the process under study. It is rarely possible to study and analyze the full scope of  more...

Conducting Experiments and Analyzing Results in Six Sigma ... on the response variables, a Six Sigma team gains a deep understanding of these relationships. After determining what and how much needs to be changed to meet the desired improvement, teams generate solution ideas based on the best combination of input variables' settings to optimize the response, and then the ideas are tested, implemented, and validated. Later in the Control stage, efforts  more...

Process Capability for Six Sigma ...and analyzing the capability and performance of a process under review enables organizations to numerically represent and interpret its current state, and to report its sigma level. When done correctly, process capability analyses enable Black Belts to precisely assess current performance in light of future goals, and ultimately, to determine the need and targets of process improvement. Process  more...

Fire and Explosion Hazards ...ue to oxygen enrichment, and sudden releases of materials under pressure. Learning how to prevent and protect yourself and others from fire and explosion hazards can help save resources, time, and possibly, lives. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify the four fire elements; define  more...

Bloodborne Pathogen Awarenss ... Awarenss This course will provide you with a basic understanding of bloodborne pathogens, common modes of transmission, methods of prevention, and what to do if an exposure occurs. Information presented will help minimize serious health risks to persons who may have personal exposure to blood and other potentially infectious materials in the workplace. This course has been updated to  more...

Controlling Managing and Closing a Project PRINCE2 2009-aligned Controlling, Managing and Closing a Project (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation In a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The bulk of the project work is done during the stage-related  more...

Antitrust - Trade Associations ...iations especially susceptible to antitrust investigation under federal and state laws, such as Section 1 of the Sherman Act and Section 5 of the Federal Trade Commission Act. These laws protect a competitive marketplace in which rival firms compete with respect to prices, products, and services. This precludes any trade association activities that would constitute price fixing, allocation of  more...

Trade Secrets ...le form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that have adopted it, and by common law principles in others. Owners may take legal action if their trade secrets are violated. The single most effective step owners can take to protect trade secrets is to get employees, contractors, and other relevant individuals to sign  more...

Understanding the Americans with Disabilities Act ADA ...Understanding the Americans with Disabilities Act (ADA) This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act of 1990 (ADA). The ADA makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to  more...

Equal Employment Opportunity Discriminatory Practices in Hiring ...ts? If not, you may have requested information prohibited under antidiscrimination laws. It is essential to know the types of questions that can, and cannot, be asked in order to avoid charges of unfair discrimination. It is also essential to understand how to use selection procedures that are free from intentional, and unintentional, discrimination. In this course, you will learn about the  more...

FMLA Leave and More ...erations. It is important for managers and supervisors to understand the basic guidelines for granting leave that are established by the Family and Medical Leave Act (FMLA) and other laws. This course describes the family- and health-related situations that trigger an employee s eligibility to take leave under the FMLA. It also explores the other types of leave which are protected by law and  more...

Sarbanes-Oxley What You Need to Know ...y still need to know what constitutes fraudulent activity under Sarbanes Oxley so they can report any violations within their organizations, without fear of retaliation. In this course, you'll learn about the key provisions of the Sarbanes-Oxley Act and how it defines fraudulent activities. You'll also learn about the civil and criminal penalties for violating Sarbanes Oxley and about the  more...

Interpersonal Communication Targeting Your Message ...l different in the way we perceive the world and use this understanding as a guide to our communication with others.' In other words, understanding who you're talking to is as important as understanding what you're trying to communicate. Additionally, it is important to understand the role the medium, context, and other variables have on the communication process so you can optimize factors  more...

Planning Managing Project Human Resources Simulation ...rojects simultaneously. And each project and project team under your supervision is at a different stage of development. This simulation is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright and all rights reserved. Material from this publication has been reproduced with the  more...

Universal Waste Rule Training Universal Waste Rule Training This one hour training gives an overview of the Universal Waste Rule. This rule provides generators with a more flexible approach for managing certain widely-generated, low-risk hazardous waste streams. The flexibility is intended to encourage resource conservation, as well as the diversion of universal wastes from landfills. The content in this course is  more...

Storm Water Pollution Prevention Storm Water Pollution Prevention This one-hour course describes the nature and occurrence of storm water pollution, its environmental effects, and ways to address this important water quality problem. Rainwater that enters a surface water body, by flowing either overland or through a storm sewer system, is called storm water or storm water runoff. Storm water runoff is one of the leading  more...

DOT Security for Shipment of Hazardous Materials ...o the type of hazard they present and must be transported under the proper regulations set out by the DOT. This course examines the DOT's security requirements relative to the shipment and transportation of hazardous materials. In addition, it explains the hazard classes and provides examples of the placards used when transporting hazardous materials. The course also outlines the basic elements  more...

Lockout Tagout for Authorized Persons Lockout/Tagout for Authorized Persons This course provides information about control of hazardous energy and work under the protection of a Lockout/Tagout permit. The intent of the course is to provide information on lockout and tagout practices and the significance of lockout and tagout devices.  more...

Lockout Tagout ...es information about control of hazardous energy and work under the protection of a lockout/tagout permit. The intent of the course is to provide information on lockout/tagout practices and the significance of lockout/tagout devices. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define terms commonly used  more...

Pandemic Flu Awareness ...gy, "sustaining the operations of critical infrastructure under conditions of pandemic influenza will depend largely on each organization's development and implementation plans for business continuity of operations under conditions of staffing shortages and to protect the health of their workforce." In other words, it is essential for all institutions and businesses to develop their own  more...

Hazard Communication HAZWOPER Hazard Communication (HAZWOPER) This training discusses programs and procedures dealing with chemical hazards as stated in OSHA Regulation, 29 CFR 1910.1200, the Hazard Communication Standard. This training is geared toward employees who are actively involved in cleanup activities. The content in this course is designed to comply with the intent of the applicable regulatory requirements.  more...

The Role of Ethics in Project Management ... Do the right thing but make sure you do it on time, under budget, and within scope, all the while maintaining your professional integrity in a constantly evolving global business environment. How do project managers do it, given that most ethical dilemmas are not black and white and usually require diligent deliberation? Keeping with their vision of establishing project management as a  more...

Attorney Client Privilege ...any corporate businesspeople are not sure of their rights under the attorney-client privilege, and as such risk destroying the privilege and losing their rights. This course defines attorney-client responsibilities and examines how the privilege encourages open and honest communication between attorneys and their clients. This course offers recommendations for using high-tech solutions to  more...

Supervisor Manager Sexual Harassment Awareness Multi-State Edition ...ically to address sexual harassment training requirements under California and Connecticut law, but is applicable for supervisor and manager training in all states. Under California and Connecticut law, managers and supervisors are required to undertake two hours of training on sexual harassment. This course is designed to meet that requirement and therefore takes two hours to complete. To  more...

Leadership and Management Simulation ...the marketing team, you have been with Limelight for just under two years. Your dedication, industry knowledge and hard work have paid off, recently earning you a promotion to manager of the department. But with the new title comes new challenges--some from sources you may never have expected. But challenges like these are all part of moving into management and assuming the mantle of  more...

Lean and Six Sigma ...ugh Lean and Six Sigma originated in different places and under different circumstances, they are now largely seen as complementary methodologies rather than mutually exclusive alternatives. Companies across various industries are striving to become faster and more responsive to customers, achieve near perfect quality, and operate using world-class cost structures. You need both Lean and Six  more...

Starting Up Initiating Directing a Project PRINCE2 2009-aligned Starting Up, Initiating & Directing a Project (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation Every good system is based on a framework or architecture that governs its progression from start-up through pulling together all the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework  more...

SAP Supply Chain Management ...gement (SCM) is comprised of a collection of applications under the SAP system that enable advanced planning. Tightly integrated with SAP Enterprise Resource Planning (ERP), the SAP SCM system is used to streamline and optimize the supply chain by enabling automated decision making and providing improved analytical components. This course provides an introduction to the SAP SCM system. Since  more...

Incident Management Response Introduction Resources ...nse that is put forward by an organization falls directly under the duties of a CISM. Organizations must have a plan in place, and must know the steps they will take to deal with incidents when they occur. This course examines what incident management is, how responses are prepared, and concepts and technologies that are used when dealing with incidents. This course also looks at the  more...

HIPAA Privacy Essentials ...is covered by the Act. It examines the privacy provisions under HIPAA as they relate to protected health information (PHI). This course helps employees and business associates of covered entities recognize the key provisions of HIPAA, how their organizations are affected by HIPAA, and how the privacy rules impact them. This course was developed with subject matter support provided by the Labor  more...

MS Windows 7 First Look for IT Professionals MS Windows 7: First Look for IT Professionals Microsoft Windows 7 is the latest evolution in the Windows workstation product line of operating systems. Windows 7 builds on the accomplishments of Windows Vista and adds enhancements to create an increasingly easy environment to manage. This course looks at the SKUs of Windows 7 that will be available and discusses what is appropriate depending  more...

BIS Export Controls and Antiboycott Provisions ...er 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or other harmful uses. The EAR are far reaching and affect any business  more...

Cisco IUWNE 1 0 Wireless Clients ...s on common operating systems, for example NetworkManager under Linux, the Mac AirPort configuration utility, and Windows Wireless Zero Configuration (WZC). Cisco also provides their own client configuration tools that can be installed on an administrator's computer. This course describes the default configuration tools found on common operating systems that allow a user to detect wireless LANs  more...

Oracle Database 11g R2 Using Change Management Solutions ...racle addresses this issue with a collection of solutions under the umbrella of Change Management. These consist of SQL Performance Analyzer, SQL Plan Management, and Database Replay. This course identifies each of these change management solutions and demonstrates how to use them to analyze SQL statements, test upgrades, and capture and analyze workloads. It is one of a series of courses in  more...

The Food Beverage Industry Overview Version 3 ...stry is very competitive and participants are continually under pressure to contain costs. To remain competitive, many companies seek to exploit the economies of scale that result from mergers and acquisitions. At the same time health and safety is a paramount concern, and strict standards are legally enforced. The industry is monitored both by national governments and international bodies like  more...

EU Privacy Data Security ...s several member states, it may be dealt with differently under each national law. This course addresses EU privacy laws at the level of the Directive and provides several examples of the specific approaches taken by certain member states. It also discusses the Safe Harbor Agreement that outlines a framework for adequate security procedures for US companies that exchange personal information  more...

Union Awareness .... This course will provide an overview of workers' rights under the various US labor laws, as well as employers' rights and obligations with respect to union activity. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content  more...

Managing Resource Capacity in Project Server 2007 ...t the task done. To do this without overlooking a task or under or over-utilizing a resource is a project manager's ultimate goal. This course identifies the types of resources available to both project managers and project teams, and the management tools used to ensure the most efficient use of these resources using Microsoft Office Project Server 2007. This course also describes how to plan  more...

Introduction to Law ...stems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the means to resolve problems among parties, certain ownership interests which the law recognizes and protects, and the legal systems of different nations. For this Basic Completion course, students will contact the instructor who will guide them on  more...

A Technical Approach on How to Create Desktop Video Captures Using Camtasia 3 0 Discontinued A newer version of this course is currently under developmenht. Please check back. For Beginners and those who already own Camtasia--Learn to record windows screen movement, voice, sound with Camtasia ® - Video capture the easy way!  more...

How to Create Desktop Video Captures the Easy Way Using Camtasia 3 0 Discontinued A newer version of this course is currently under developmenht. Please check back. For Beginners--Learn to record windows screen movement, voice, sound using Camtasia ® - Video Capture the easy way!  more...

Excellent English: A Writing Review - Part II: Punctuation ...under the watchful eye of our expert instructor. This is the second of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II of the review covers punctuation, providing  more...

Dramatically Increase Sales With Minor Web Site Changes and Adjustments! Some web sites lure their visitors in and quickly make the sale. Others never sell and never will. What makes the difference? In this tutorial I will show you: 1) Why visitors enter and quickly exit from most web sites - before even reading the sales material. 2) How some sites have solved this problem. Also, you will learn how many Las Vegas casinos lure visitors in and entice them to spend their  more...

Certificate in Technical Writing ...ion. However, you can expect to take these online courses under stringent guidelines to gain a high quality educational and learning experience. Earning a valid Technical Writing Certificate will help you advance your career and increase your salary in the workplace. Is any software to be installed or needed for this course? There is no software to be installed. Do I need to submit a transcript  more...

Certificate in Technical Writing for Current Technical Writers ...ion. However, you can expect to take these online courses under stringent guidelines to gain a high quality educational and learning experience. Earning a valid Technical Writing Certificate will help you advance your career and increase your salary in the workplace. Is any software to be installed or needed for this course? There is no software to be installed. Do I need to submit a transcript  more...

IATA Dangerous Goods ...ed requirements for the shipment of radioactive materials under the IATA regulations. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. "IATA Dangerous Goods Training" has been designed with  more...

Lab Safety and Chemical Hygiene ... a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. In this course, you will learn about the requirements employers must meet to ensure a safe laboratory environment for their employees. It also walks you through creating an effective and comprehensive Chemical Hygiene Plan including basic components, general  more...

How to have an Effective Safety Committee ...mittee members. You will learn how to get a fire started under them, get your committee cooking, gear them up for success, sustain interest with reward and recognition, and re-ignite an existing committee. With our new safety committee course you will be pitching your safety plans on solid ground. This course can be taken in a self-directed pace. You can achieve a completed program of study  more...

Advanced Certificate in Technical Writing ... and to propose a course of study that they may engage in under the guidance and direction of a seasoned Senior Technical Writing Practitioner/Educator (Course Administrator; CA). This Certificate Program uses a comprehensive text as well as an instructional web site to bring together resources, exercises, activities, assignments, quizzes and deliverables that are geared exclusively towards the  more...

Business Ethics Conduct Policy Statements It is widely agreed that every company needs to have a policy statement on legal and ethical conduct. The Organizational Sentencing Guidelines require that a company "must have taken steps to communicate effectively its standards and procedures to all employees and other agents, e.g., by requiring participation in training Courses or by disseminating publications that explain in a practical manner  more...

Certified Compliance Inspector of Stormwater (CCIS Certificate) The 6-hour CCIS online certification class educates and certifies municipal inspectors and jobsite stormwater managers to properly implement, inspect, and maintain a construction site for stormwater compliance. This course can be completed in 2 weeks or less. The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This  more...

Health Insurance Portability and Accountability Act Training ...one else that wants to know about their Individual Rights under the HIPAA legislation. Coursework focuses on education in the HIPAA law, and best practices for HIPAA legislation. Other topics include the documentation that is required for HIPAA compliance, and the technology changes that will have to be implemented. Furthermore the new rights of the Individual under HIPAA legislation are  more...

MSHA Part 48 Surface Mining Refresher ...for most above-ground mines or above-ground operations at underground mines. Part 48 applies to coal mines, underground metal and nonmetal mines, surface metal mines, and certain surface nonmetal mines that are not in the following industries: surface stone, surface clay, sand and gravel, surface limestone, colloidal phosphate, and shell dredging mines and other surface operations that produce  more...

Phlebotomy Technician Career Training ...enge and responsibility. They must be accurate, work well under pressure and communicate effectively. Safety is key and all safety precautions must be taken to prevent the transmission of infectious diseases. Duties will differ by doctor office, hospital and laboratory.Certification Requirements To become certified you must have a high school diploma or G.E.D. and complete classroom lectures.  more...

Problem Solving Through Productive Thinking ...tify problems, find their causes, and get their solutions under way.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Problem Solving Through Productive Thinking One of the greatest abilities of leaders - whether in  more...

Cisco CCNA IP Routing Concepts ...ting process, and addressing schemes of the Network Layer under the OSI Reference model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) In this unit, you will learn about the routing process, which determines the best path to destination networks for incoming packets. You will  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...sources efficiently. Editing and proofreading techniques. Understanding professional issues in medical transcription. Grammar and punctuation review. The professional healthcare team includes physicians, nurses, therapists, technicians, dietitians, and other healthcare support staff. A vital member of this team is the Medical Transcriptionist .Medical transcriptionists transcribe medical  more...

Conducting the Behavioral-based Interview ...is an opportunity for an interviewee to "sell" himself is under considerable challenge. What's taking the place of the traditional interview? The behavioral-based interview. The behavioral-based interview differs significantly from traditional interviewing styles because it focuses on the theory that past behavior and performance predict future behavior and performance. In this course, you'll  more...

The Health Care Industry Overview Version 2 ...hanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need to constantly adjust their systems and processes for compliance. As a result, they are fine-tuning their  more...

The Manufacturing Industry Overview Version 2 ... the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete globally, and expand and market their products to emerging markets worldwide. Intense pressure to reduce costs and the need to effectively manage a complex supply chain have manufacturers shifting their production bases and spreading  more...

Problem Performance Improvement ...ger is able then to apply three techniques to support the under achieving worker. These are to use a specific training program to resolve the problem, to appoint a coach to support the worker and to apply rigorous supervision techniques to help the worker to improve. Sometimes though a manager needs to be aware that the individual worker does not cause the performance problem but that it is  more...

Communication during Organizational Change ...nty and, therefore, turbulence, and it puts relationships under strain. How successfully you communicate is a vital measure of how well you deal with change. "Communication during Organizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The unfamiliar tends to generate stress, and when you are stressed you do not communicate  more...

Controlling Managing Closing a PRINCE2-aligned Project ... for the PRINCE2 Foundation certification exam objectives under the Processes area, covering four of the eight processes, namely Controlling a Stage, Managing Stage Boundaries, Managing Product Delivery and Closing a Project. The contents of this course, including all text and graphics, have been created solely by, or on behalf of, SkillSoft PLC. SkillSoft makes no claim to any endorsement of  more...

Initial Ongoing Processes in a PRINCE2-aligned Project Every good system is based on a framework or architecture that governs its progression - from start-up through pulling together all the sub-systems that work together to achieve a desired result. The PRINCE2 project management system is no exception. Its framework consists of eight distinctive processes that define the management activities of a project's life cycle. They encompass all activities  more...

Handling Organizational Change Simulation ...specific product lines, rather than working independently under a departmental management structure. You are a top performer in the current structure, so this change could be difficult for you. Your task is to deal with this organizational change by managing your own reactions and applying appropriate behaviors. How you respond to, as well as influence, the change process will be key to  more...

IT Challenges Present and Future With every improvement in information technology comes new challenge. Whether trying to upgrade systems, enhance e-commerce opportunities, or simply make projects more successful, your job as IT manager is to avoid the pitfalls inherent in each task. Meanwhile, new and demanding responsibilities are on the horizon for governance, cybersecurity, and incident response, fields that are still under  more...

Insider Trading ...he transaction, the violation of property rights, and the undermining of investors' confidence in the market. This course will provide examples of illegal insider trading and list the main provisions under law governing legal insider trading. It also discusses the civil and criminal penalties incurred by insider traders and the companies that they work for. It identifies the main procedures  more...

Union Awareness ... a supervisor or manager, it is important to have a basic understanding of workers' rights under the various U.S. labor laws, as well as to understand employers? rights and obligations with respect to union activity. This course was developed and is maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass  more...

Export Controls ...er 11, 2001, the Export Administration Regulations (EAR), under the direction of the US Department of Commerce, Bureau of Industry and Security (BIS), tightened up export controls in an effort to prevent unauthorized access to US goods and technologies by foreign countries that might use these items for military or other harmful uses. The EAR are far reaching and affect any business  more...

HIPAA Privacy Rules ...ed by the act. The course examines the privacy provisions under HIPAA for patients and employees involved with covered entities. Under HIPAA, covered entities are now expected to provide notification to individuals before the routine use of health information. HIPAA offers patients the right to a copy of their medical records, to request amendments to them if necessary, and to know the history  more...

HIPAA Securing Protected Health Information ...ules. Employers must protect themselves against liability under the new rules by ensuring the confidentiality, integrity, and availability of electronic protected health information it holds about employees. Companies must protect against reasonably anticipated threats to the security or integrity of health information and guard against uses or disclosures of protected information that are not  more...

Supervisor Manager Sexual Harassment Awareness ...res that the learner must spend two hours on this course. Under California law, managers and supervisors are required to undertake two hours of training on sexual harassment and employers must maintain records indicating such. This course is designed to meet that requirement and therefore takes two hours to complete. To ensure that you spend adequate time in this course, please be sure to  more...

Excel 2000 - Proficient User ...ies within Discover Excel 2000. Within the various topics under each category, users are provided with detailed explanations and examples, as well as hands-on exercises, so they can practice what they're learning. After completing all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of Excel 2000  more...

PowerPoint 2000 - Proficient User ...ithin Discover PowerPoint 2000. Within the various topics under each category, users are provided with detailed explanations and examples, as well as hands-on exercises, so they can practice what they're learning. After completing all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of PowerPoint  more...

The Customer Service Agent in Action ...day's business world.This course is designed to help CSAs understand their essential functions as well as the context and importance of their work. Increasingly, CSAs are responsible for managing customer relationships. Their jobs have evolved from simple processing of customer service requests to more complex nurturing of the customer, supporting company profitability by building customer  more...

Access 2000 - Proficient ...ies within Discover Access 2000.Within the various topics under each category,users are provided with detailed explanations and examples,as well as hands-on exercises,so they can practice what they're learning. After completing all the topics in a category,users can find out how much they've learned by taking the Category Self Test.They can also test their overall knowledge of Access 2000 by  more...

Office 2000 5-in-1 - Proficient The Discover Office 2000 (5-in1) – Proficient set includes the following courses: Discover Access 2000 - Proficient (ID#7108) Discover Excel 2000 - Proficient (ID#1389) Discover PowerPoint 2000 - Proficient (ID#1402) Discover Outlook 2000 - Proficient (ID#7111) Discover Word 2000 - Proficient (ID#1410) To review individual course descriptions, please select the corresponding product ID  more...

Outlook 2000 - Proficient ...s within Discover Outlook 2000. Within the various topics under each category, users are provided with detailed explanations and examples, as well as hands-on exercises, so they can practice what they're learning. After completing all the topics in a category, users can find out how much they've learned by taking the Category Self Test. They can also test their overall knowledge of Outlook 2000  more...

Essentials of Business Law The Legal Environment ... Learn To Demonstrate an understanding of the classifications of law. Demonstrate an understanding of civil procedures. Demonstrate an understanding of the court system. Classify subject matters under their correct jurisdiction. Demonstrate an  more...

Competitive Intelligence Researching Online ...l Learning Time 2 to 4 hours Objectives Unit 1: Understanding the Internet (0.5 - 2 hours) Match Internet terms with their definitions. Identify the two pitfalls of collecting information from the Internet. Select the three guidelines for collecting information from the Internet. Simulation  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...hat can access a shared folder. Identify the conditions under which a user is authorized to assign NTFS permissions. Assign NTFS permission in a single-domain network. Assign NTFS permission in a multiple-domain network. Identify the functions performed by the Disk Administrator to administer disk resources. Identify the methods to secure an Internet server. Take ownership of files  more...

Complete Microsoft Office 2003 Curriculum The Complete Microsoft Office 2003 Curriculum includes the following: Microsoft Word 2003 Curriculum (ID#8800) Microsoft Excel 2003 Curriculum (ID#8805) Microsoft PowerPoint 2003 Curriculum (ID#8794) Microsoft Access 2003 Curriculum (ID#8797) Microsoft Visio 2003 Curriculum (ID#9334) Microsoft Outlook 2003 Curriculum (ID#8810) Microsoft Project 2003 Curriculum (ID#9337) Microsoft  more...

SAP R 3 v4 0 Investment Management - Overview ...ing and displaying program structures. Create assets under construction. C ontent Emphasis Skills-Based A udience This course has been primarily designed for employees working with SAP R/3 on a daily basis within investment planning, such as management accounting, asset accounting, investment controlling and employees dealing with administration of investment budgets.  more...

SAP R 3 v4 x Invoice Verification ...nt in Invoice Verification typically also demands a sound understanding of the relationship between these Logistic elements of SAP and the Financial (FI) modules. In this course you will learn to carry out both standard and selected special transactions associated with invoice verification. L earn To: Getting Started. The Invoice Verification Module. Basic Terms.  more...

Oracle Form Builder Writing and Debugging Code ...he different types of commit triggers with the conditions under which they fire. Match the different types of commit triggers with their common uses. Write a Pre-Delete trigger to implement a validation before the deletion of a row. Write a Pre-Insert trigger to assign sequence numbers to records. Write a Post-Update trigger to record audit information about the changes applied to base  more...

Oracle Cert App Developer Track for Developer 2000 R2 Curriculum NETg is Oracle's partner in offering interactive TBT preparation courses for this important certification program. Each of these TBT courses has been co-developed by Oracle Education and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle Certified Application Developer Track for Developer/2000 Release 2 consists of the following courses:  more...

Oracle8 Certified Database Administrator Curriculum NETg is Oracle's partner in offering interactive TBT preparation courses for this important certification program. Each of these TBT courses has been co-developed by Oracle Education and NETg to offer step-by-step instruction and hands-on practice in key topic areas. The Complete Oracle8 Certified Database Administrator Curriculum consists of the following courses: Oracle SQL: Basic SELECT  more...

Oracle8 Database Administration - Manage Storage Structures ...ments are used by transactions. Identify the conditions under which rollback segments shrink. Sequence the steps that Oracle Server uses to ensure read consistency when a transaction occurs. Identify the factors to be considered while planning rollback segments. Create a rollback segment by using Oracle Storage Manager. Bring a rollback segment online by using the Oracle Storage  more...

Oracle Form Builder R6 Writing and Debugging Code ...he different types of commit triggers with the conditions under which they fire. Match the different types of commit triggers with their common uses. Write a Pre-Delete trigger to implement validation before the deletion of a row. Write a Pre-Insert trigger to assign sequence numbers to records. Write a Post-Update trigger to record audit information about the changes applied to base  more...

SQL Server 7 0 - Implementing a Database - Part 1 Course Overview This is the first course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Identify the components of SQL Server 7.0. Identify the characteristics of Transact-SQL and its processing. Perform the skills to construct and manage databases. C ontent Emphasis  more...

SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 ... for implementing a data warehouse. Match the categories under which data warehousing components can be placed with their uses. Identify the source data systems in a given situation. Identify the tasks performed in the data staging area. Identify the features of a data warehouse database. Identify the contents of metadata. Match the access tools with their features. Identify the features  more...

Exchange Server 5 5 Design Implementation - Part 4 ...performance counters for Internet protocols with the keys under which they appear in the Performance Monitor. Identify the functions of the MIME type Internet messages. Identify the TCP/IP ports configuration for given situations. Sequence the steps in the DNS name resolution process. Match the different security methods associated with Exchange Server and the Internet with their  more...

Complete Novell CNE NetWare 5 Curriculum Ver II The Complete Novell CNE NewWAre 5 Curriculum (Ver.II) includes the following Curriculums: Novell NetWare 5 Administration Curriculum(ID#6775) Novell Advanced Administration Curriculum(ID#1340) IntranetWare Integrating Windows NT Curriculum(ID#6774) Novell NetWare Service and Support Curriculum(ID#1303) Novell NDS Design and Implementation Curriculum(ID#1361) Network+ Curriculum(ID#8283)  more...

Office 2000 Curriculum The Complete Microsoft Office 2000 Curriculum includes the following courses: Microsoft Access 2000 Fundamentals (ID#876) Microsoft Access 2000 Proficient User (ID#878) Microsoft Access 2000 Expert User (ID#880) Microsoft Excel 2000 Fundamentals (ID#866) Microsoft Excel 2000 Proficient User (ID#868) Microsoft Excel 2000 Expert User (ID#870) Microsoft FrontPage 2000 Proficient User  more...

Oracle8i Database Admin Manage Storage Structures ...gments are used by transactions. Identify the conditions under which rollback segments shrink. Sequence the steps that Oracle Server uses to ensure read consistency when a transaction occurs. Identify the factors to be considered while planning rollback segments. Create a rollback segment by using Oracle Storage Manager. Bring a rollback segment online by using the Oracle Storage Manager.  more...

OCDBA8i Curriculum The Complete OCDBA8i Curriculum includes the following courses: Oracle SQL: Basic SELECT Statements (ID#378) Oracle SQL: Data Retrieval Techniques (ID#379) Oracle SQL: DML & DDL (ID#380) Oracle SQL: PL/SQL: Basics(ID#322) Oracle 8i Backup and Recovery: Strategies & Backups(ID#7486) Oracle 8i Backup and Recovery: Troubleshooting & Recovery(ID#7487) Oracle 8i Database Admin.: Manage an  more...

MCSE Windows 2000 Curriculum The Complete MCSE Windows 2000 Curriculum includes the following courses: Microsoft Windows 2000--Technical Overview (ID#976) Microsoft Windows 2000--New Features (ID#977) Windows 2000: Administration--Part 1 (User Accts.) (ID#7579) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) (ID#7581) Windows 2000: Administration--Part 3 (Computer Mgmt.) (ID#7583) Windows 2000:  more...

MCSE Windows 2000 Core Curriculum The Complete MCSE Windows 2000 Core Curriculum includes the following courses: Windows 2000: Administration--Part 1 (User Accts.) (ID#7579) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) (ID#7581) Windows 2000: Administration--Part 3 (Computer Mgmt.) (ID#7583) Windows 2000: Installation, Config., & Admin.--Part 1(Installation) (ID#7587) Windows 2000: Installation, Config., &  more...

Exchange 2000 Server--Part 4 Connectivity ...the features of routing groups. Identify the conditions under which multiple routing groups are used. Identify the features of routing group topologies. Configure Outlook 2000. Configure Outlook Web Access clients. Configure Post Office Protocol version 3 (POP3) clients. Identify the new features of public folders in Exchange 2000 Server. Identify the features of the System  more...

Java Exceptions Assertations ...covers the concepts related to exceptions and assertions. Under exceptions, the course covers what are exceptions and why they arise. The course also covers types of exceptions, exception handling, and the ways to declare and throw exceptions. Under assertions, the course focuses on assert statements, compilation of classes that use assertions, enabling and disabling assertions at run time, and  more...

Java Exceptions Assertations ...covers the concepts related to exceptions and assertions. Under exceptions, the course covers what are exceptions and why they arise. The course also covers types of exceptions, exception handling, and the ways to declare and throw exceptions. Under assertions, the course focuses on assert statements, compilation of classes that use assertions, enabling and disabling assertions at run time, and  more...

Linux User Curriculum The Linux User Curriculum includes the following courses: Linux Red Hat: Part 1(User Fundamentals) (#7804) Linux Red Hat: Part 2(Advanced Topics for Users) (#7805) To review individual descriptions, please select the corresponding product ID number under Related Courses below.  more...

MCDBA Curriculum Version II The Complete MCDBA Curriculum includes the following curriculums: Microsoft Windows 2000 Administration Curriculum (ID#7578) Microsoft Windows 2000 Installation, Configuration & Admin. Curriculum (ID#7586) Microsoft SQL Server 2000: Database Administration Curriculum (ID#7895) Microsoft SQL Server 2000: Designing & Implementing Databases Curriculum (ID#7901) MS Win 2000 Network  more...

Oracle9i Certified Database Administrator Track Curriculum The Complete Oracle9i Certified Database Administrator Track Curriculum includes the following curriculums: Introduction to Oracle9i: SQL Curriculum (ID#8054) Oracle9i Database: Fundamentals I Curriculum (ID#8058) Oracle9i Database: Fundamentals II Curriculum (ID#8064) Oracle9i Database: Performance Tuning Curriculum (ID#8068) To review individual curriculum descriptions, please select the  more...

Flash Dreamweaver UltraDev Curriculum The Macromedia Flash, Dreamweaver & UltraDev Curriculum includes the following courses: Macromedia Flash 5 (ID#8088) Macromedia Dreamweaver 4(ID#8089) Macromedia Dreamweaver UltraDev 4 (ID#8090) To review individual course descriptions, please select the corresponding product ID number under Related Courses below.  more...

Office XP Curriculum The Complete Microsoft Office XP Curriculum includes the following curriculums: Microsoft Office XP - New Features Curriculum (ID#7980) Microsoft Access XP Curriculum(ID#7983) Microsoft Excel XP Curriculum (ID#7987) Microsoft FrontPage XP Curriculum (ID#7991) Microsoft Outlook XP Curriculum (ID#7997) Microsoft PowerPoint XP Curriculum (ID#8001) Microsoft Word XP Curriculum (ID#8004) To  more...

MCSA Curriculum The Complete MCSA Curriculum includes the following curriculums: Microsoft Windows 2000 Administration Curriculum (ID#7578) Microsoft Windows 2000 Installation, Configuration & Administration Curriculum(ID#7585) Microsoft Windows 2000 Network Infrastructure Administration Curriculum (ID#7604) Microsoft Windows 2000 Network Management Curriculum (ID#8256) To review individual curriculum  more...

Stress Management Fundamentals for Managers ...duce workplace stressors and to support employees who are under stress. Armed with proven techniques for addressing workplace stress, you should be able to take appropriate action to reduce the effects of stress on an organizational level. Learn To: Understand the importance of addressing stress management in the workplace and balancing your own stress management needs with those  more...

WordPerfect Office 11 Curriculum WordPerfect 11 is a general-purpose word processing program that is used to create documents of all kinds. The WordPerfect 11 curriculum teaches the learner how to create and edit a document, and how to enhance documents. It introduces the concept of notebooks and related worksheets, and covers the basics of data entry, editing, and how to select data. Finally, it teaches how to create  more...

MCSE Windows 2000 Electives Curriculum The MCSE Windows 2000 Electives Curriculum includes the following: MS Windows 2000: Migrating from MS Windows NT 4.0 Curriculum (ID#7556) Installing, Configuring & Administering Microsoft Exchange 2000 Server Curriculum (ID#7732) Microsoft ISA Server 2000 Curriculum (ID#8041) MS SQL Server 2000 Database Administration Curriculum (ID#7895) To review individual descriptions, please select  more...

Business Accounting Accounting for Assets ...ing duties and coordinating the work of accounting clerks under her supervision. She will give you a series of exercises to gauge your knowledge of current assets. Through these questions and answers, you will increase your understanding of business accounting, including assets such as cash and cash equivalents and accounts receivables. Unit 2: Inventory (0.5 - 1 hour) •  more...

Emotional Intelligence Emotional Intelligence for Executives ...earning Time 2 to 4 hours Objectives Unit 1: Understanding Emotional Intelligence (0.5 - 1 hour) Identify the six basic emotions. Identify benefits of Emotional Intelligence. Identify the steps of the LISTEN process. Apply the LISTEN process in an everyday work situation.  more...

Advanced Interpersonal Communication Communicating with Co-Workers Advanced Interpersonal Communication: Communicating with Co-Workers offers the student suggestions for communicating with individuals who hold various roles in an organization, such as peers, supervisors, subordinates, and customers/vendors. This program also offers guidelines for promoting ideas and handling human resource issues, such as negotiating raises and dismissing subordinates. Learn  more...

Communicating w Difficult People Handling Difficult Co-Workers ...the decision making. In this simulation, you must seek to understand how her personality contributes to the workplace problems you experience with her, and respond appropriately to those conflicts. Unit 2: Coping with a Difficult Co-worker (0.5 - 1 hour) Apply the appropriate coping technique for each personality type. Identify options to  more...

Human Resource Law Americans With Disabilities Act ...t. Through a series of questions, you will gain a greater understanding of the Act, the protection it provides to covered employees, and the reasons why an individual covered under the ADA is qualified for a job. Unit 2: Employer Duties (0.5 - 1 hour) Identify the definition of reasonable accommodation. Sequence the steps used to identify  more...

Total Quality Management Implementation and Tools ...ols breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management. Learn To  more...

HIPAA Privacy Health Care Employees ... Identify covered entities specified under the Privacy Rule. Simulation Overview: In this simulation, you are a member of the administration team at a large, urban hospital. The hospital administrator has made it your responsibility to update the staff on HIPAA and has agreed to join this meeting. You have attended a number of informative HIPAA  more...

HIPAA Privacy Insurers ... Identify how health insurance becomes portable under HIPAA Identify benefits of HIPAA for insurance workers Identify HIPAA penalties Identify PHI constraints insurance workers face Identify the situations in which disclosures can be made to group health sponsors Audience  more...

HIPAA Privacy Business Associates ... Identify covered entities specified under the HIPAA Privacy rule. Identify guidelines for avoiding wrongful disclosure. Identify the elements of a business associate contract. Audience All employees of healthcare business associates who interact with patients, patients- representatives, and patient information in  more...

HIPPA Security Awareness Part 1 Intro for End Users ...es who have access to patient records, which are governed under the final Security Rule of HIPAA. This group includes, but is not limited to, admissions, billings and nursing, management, physicians, social workers, case managers and clerks. This course focuses on security issues for patients and their records as defined by the HIPAA standards. It teaches the safeguards that staff need to be  more...

Advanced Project Mgmt Setting Up a Project Office ...rdize. Identify circumstances under which a project office is most needed to manage resources. Identify the conditions you can use to determine the need for a project office. Sequence the steps for devising a project office implementation plan. Sequence the steps for implementing a  more...

Oracle8 Database Administration - Manage Data ...dentify the various types of triggers with the situations under which they are executed. Disable triggers by using Oracle SQL Worksheet. Enable triggers by using Oracle SQL Worksheet. Create an in-line constraint by using Oracle SQL Worksheet. Create an out-of-line constraint by using Oracle Schema Manager. Identify the guidelines for defining constraints. Disable constraints by  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...that can access a shared folder. Identify the conditions under which a user is authorized to assign NTFS permissions. Assign NTFS permission in a single-domain network. Assign NTFS permission in a multiple-domain network. Identify the functions performed by the Disk Administrator to administer disk resources. Identify the methods to secure an Internet server. Take ownership of files and  more...

Site Server 3 0 Commerce Solutions Curriculum Course Overview The course provides students with the knowledge and skills necessary to implement, support, maintain, optimize and troubleshoot electronic commerce (e-commerce) sites using Microsoft Site Server version 3.0, Commerce Edition. This curriculum consists of 2 Skill Builder courses: 72508 Commerce Solutions With Microsoft Site Server 3.0 Part 1 72509 Commerce Solutions With Microsoft  more...

Lotus Domino R5 Development Part 2 Application Devel Fundamentals ...erarchical view that displays response documents indented under their parent documents in a database. Create a database icon by using the Design pane. Create an About This database document for a database by using the Design pane. Create a Using This database document for a database by using the Design pane. Create an image resource for a database by using the Design pane. Create an image  more...

Oracle Internet App Dev Track for Forms Developer R6 6i Curriculum The Complete Oracle Internet App. Dev. Track for Forms Developer R6/6i Curriculum includes the following courses: Oracle SQL: Basic SELECT Statements(ID#378) Oracle SQL: Data Retrieval Techniques(ID#379 Oracle SQL: DML and DDL(ID#380) Oracle PL/SQL: Basics(ID#322) Oracle PL/SQL: Procedures, Functions and Packages(ID#7745) Oracle PL/SQL: Database Programming(ID#7746) Oracle Developer:  more...

Network Certification Curriculum The Computing Technology Industry Association (CompTIA) has developed this vendor-neutral IT certification program. It is intended to test skills required of a network technician, who needs to know more than an A+ industry novice but is not yet a MCSE/CNE network expert. This curriculum consists of three Skill Builder courses. Course 14181 Network+ a Part 1: Media and Topologies, Course 14182  more...

Moving from Technical Professional to Mgr Series Managing Personnel This course teaches key skills for team building, team leadership and team management. It begins with some guidelines and tactics for effective leadership before teaching how to get the best results from your team through development, training and conflict management. Finally, it looks at how to improve communication skills as well as how to avoid stress and job burnout. Learn To:  more...

Six Sigma and the Voice of the Customer ...ecause unless specifically asked, the seller is generally under no obligation to disclose defects. Caveat emptor once struck fear in the hearts of many wary consumers. Fortunately, the tide has turned. Increased market competition, modern consumer protection laws, and expanded customer awareness have helped negate the influence of this business maxim. Today, organizations are admonished to heed  more...

Fall Protection Training ...understanding about OSHA standard, 29 CFR 1926 500, and how it identifies areas or activities where fall protection is needed. It clarifies what an employer must do to provide fall protection for employees, such as identifying and evaluating fall hazards and providing training. Under the standard, employers are able to select fall protection measures compatible with the type of work being  more...

The Clean Water Act and Day to Day Ops This online course discusses different important sections of the Clean Water Act. The major component of the Clean Water Act is the NPDES Permit Program. The Clean Water Act prohibits anybody from discharging pollutants through a point source into the water of the United States unless they have an NPDES permit. This course also provides basic information about the NPDES Permit Program, guidelines  more...

RCRA Day to Day Ops ...s designed to track hazardous waste from cradle to grave. Under RCRA, hazardous waste generators are the first link in the cradle-to-grave hazardous waste management system. This Module covers RCRA Regulations relating to Generators, Containers, and Hazardous Waste Management Plan (HWMP). The goal of HWMP is to handle hazardous waste in a safe, efficient, and environmentally sound manner and to  more...

OSHA - 10 Hour Construction Outreach Training Program - Online ...he rights and responsibilities of employers and employees under the OSHA Act - The basic requirements for proper aisle and passageway maintenance - Guidelines for identification and protection of floor opening - To understand the importance of effective egress fire protection program OSHA CARD: A US Department of Labor (OSHA) wallet card showing completion of OSHA 10 Hour Outreach  more...

Hazard Communication ...under 29 CFR 1910. 1200. This OSHA Standard, more commonly known as HAZCOM, provides information to workers and employers about various chemical hazards that exist in the workplace, and what protective measures they can take in order to prevent the adverse effects of such hazards. This self-paced, online course gives you a basic understanding of how to deal with hazardous chemicals and how  more...

HAZWOPER 40 Hour Initial Training ...nt and OSHA regulations. Learning Objectives * Understand the purpose of OSHA and its role in regulating occupational safety * Use Site Characterization to establish problems that may exist in your workplace and measures that can be implemented to eliminate hazards * Identify hazardous materials (HAZMAT) existent in the workplace and the possible methods, symptoms and  more...

OSHA Concrete and Masonry Safety - en Espanol ...CFR 1926. 700, Subpart Q. LEARNING OBJECTIVES: To understand post-tensioning operations requirements To identify the requirements relating to working under loads To understand the requirements concerned with Personal Protective Equipment (PPE) To identify and understand the lockout/ tagout (LOTO) procedures requirements To understand the requirements relating to pre-cast  more...

Concrete and Masonry Safety ... CFR 1926. 7 Subpart Q. LEARNING OBJECTIVES: - To understand post-tensioning operations requirements - To identify the requirements relating to working under loads - To understand the requirements concerned with Personal Protective Equipment (PPE) - To identify and understand the lockout/ tagout Procedures requirements - To understand the requirements relating to pre-cast  more...

Change Management ...example a product that is popular among the customers may undergo a change in design based on the triggering factor like a competitive product from some other manufacturer. This is an example of external factor that triggers a change within the organisation. How the organisation responds to these changes is what that is more concerned. Managing these changes come under change management.  more...

SAP FIAA105 - Assets under Construction AuC ...aches the most common end user functions for SAP's Assets under Construction functionality. This course is a basic requirement for every accountant wanting to work with SAP's Asset Accounting module (FI-AA). Course Goal: - Asset under Construction overview - Learn how to create an Asset under Construction - Post acquisitions to AuCs - Create settlement rules (line item/ summary) -  more...

SowellEAC Online Enterprise Architect Certification Program ...is the belief that the students should concentrate on the underlying logic of the process and the analysis, rather than on the mechanics of an automated tool. Certification: Students who successfully complete the curriculum will receive Certification as an Enterprise Architect and 10 CEUs (Continuing Education Units) from National-Louis University. Qualifications of the Faculty: The  more...