Instructor Led Understanding Training in United Arab Emirates

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From Meirc Training and Consulting
Supervisory Skills - Leadership and Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Comprehend the scope, nature and responsibility of the supervision/ management role and the demands this role places on them. Acquire an understanding of their role as leaders/ motivators, team builders and good communicators, and how these skills impact effective supervision. Practice professional techniques in providing positive discipline and feedback. Use different thinking skills and  more...
The Distance Manager Managing Offsite Employees and Virtual Teams - Leadership and Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Enhance cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Understand new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build common vision. Sharpen their remote  more...
Advanced Warehouse Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify causes of problems and opportunities for improving warehouse operations. Develop key performance indicators and benchmark warehouse performance. Develop a proper framework for selecting a warehouse management system. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Develop a good understanding of some advanced concepts in warehousing;  more...
Managing Project Teams - Contracts and Projects instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...organizational structures influence projects. Develop an understanding of the various relationships that must be simultaneously managed by a project manager. Demonstrate the construction of project logic models. Describe the resources that may be required for the successful completion of a project. Practice general management skills needed to get the best team and lead them through a  more...
Advanced Selling Strategies - Selling and Marketing instructor led traininggroup study and discussioncoursewareworkshop / seminar Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term relationship and partnership with their customers. Use the research-based  more...
Advanced Public Relations - Public Relations instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.  more...
Certified Job Evaluation Professional - Human Resources Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Master the basic principles of job evaluation. Understand and evaluate jobs using the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems.  more...
Strategic Finance for Senior Management - Finance and Accounting ...understanding of the macro finance picture of company goals and objectives. Enhance their understanding of financial analysis and assess their ability to perform strategic financial analysis. Learn international finance in this globally structured financial economy. Become acquainted with Bond, Stock, and Foreign Exchange markets. Grasp knowledge of investment management as a tool to  more...
International Financial Reporting Standards IFRS and 2009 Updates - Finance and Accounting instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards (IFRS) and their impact on financial reporting. Understand the basic principles of assets, liabilities and owners a a equity. Effectively interpret accounting transactions according to IFRS. Demystify the interpretation of financial statements and reports.  more...
Re-engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within the business.  more...
Materials Management Development Program - Materials Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the various functions of materials and supply chain management and how they relate to each other. Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering. Manage the warehousing operations and maximize user service by providing fast and accurate issuing. Negotiate with suppliers  more...
Contract Administration Understanding and Implementing Contractual Obligations - Contracts and Projects instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify administration tools and roles of the contract administrator. Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts. Understand the importance of knowing contractual terms and conditions. Review techniques for solving problems as well as partnering with contractors. Discuss ways of using lessons learned.  more...
Managing Project Teams - Project Management By the end of the program, participants will be able to: Understand how organizational structures influence projects. Develop an understanding of the various project relationships. Demonstrate the construction of project logic models. Practice general management and leadership skills. Get the right message at the right time through planning and careful tracking of stakeholder communications on the  more...
Supervisory Skills - Leadership and Management instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer By the end of the program, participants will be able to: Comprehend the scope, nature and responsibility of the supervision role and the challenges this role places on them. Effectively communicate verbally and non-verbally with others. Acquire an understanding of their role as motivators. Identify their teamwork style and build an effective team. Practice professional techniques in providing  more...
Contract Administration Understanding and Implementing Contractual Obligations instructor led traininggroup study and discussioncourseware Identify administration tools and the roles of the contract administrator. Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts. Understand the importance of knowing contractual terms and conditions. Review techniques for solving problems as well as partnering with contractors. Discuss ways of using lessons learned.  more...
HR for Non-HR Managers - Human Resources Management ...e grow their HR capability. Give Non-HR-Managers a better understanding of the different HR functions. Demonstrate to the Non-HR manager how he/ she can play the role of the HR Champion within his/ her own department. Explore ways and means to improve communication and relationships between HR staff and other functions within the organization. Offer prescriptions for building Human Resources  more...
Total Quality Management TQM Tool Box for Continual Improvement - Quality and Productivity By the end of the program, participants will be able to: Realize the importance of quality models. Understand TQM philosophy. Use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Gain an understanding of other widely used improvement methodologies.  more...
Advanced Selling Strategies - Sales and Marketing By the end of the program, participants will be able to: Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term relationship and  more...
Advanced Warehouse Management - Materials Management By the end of the program, participants will be able to: Identify causes of problems and opportunities for improving warehouse operations. Develop key performance indicators and benchmark warehouse performance. Outline a proper framework for selecting a warehouse management system. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Understand some  more...
Advanced Public Relations Strategies - Public Relations By the end of the program, participants will be able to: Practice the key communication skills and techniques essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.  more...
Understanding and Managing a Business Continuity Model - Strategy and Planning By the end of the program, participants will be able to: Define Business Continuity Management (BCM). Relate to the benefits of BS 25999 to an organization. Understand the elements sequence of the Business Continuity (BC) lifecycle. Identify how BC planning can assist an organization in identifying and avoiding potential business disruptions. Implement and manage a business continuity management  more...
Understanding and Implementing Six Sigma - Quality and Productivity By the end of the program, participants will be able to: Define and understand Six Sigma and why it is necessary to sustain business improvement. Apply the DMAIC problem solving method. Discover the role of Six Sigma in customer service and continual improvement. Help to Implement and deploy Six Sigma (Yellow belt level). Understand organization readiness to start a Six Sigma project.  more...
International Financial Reporting Standards IFRS and 2010 Updates - Finance and Accounting By the end of the program, participants will be able to: Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards (IFRS) and their impact on financial reporting. Understand the basic principles of assets, liabilities and owners equity. Effectively interpret accounting transactions according to IFRS. Demystify the interpretation  more...
Certified Corporate Financial Manager - Finance and Accounting By the end of the program, participants will be able to: Advance their knowledge of corporate financial management. Leverage their understanding in financial management to deliver positive bottom line results. Understand Investment banking and the public sale of equity securities. Develop dynamic strategic financial planning models. Gain knowledge of mergers, acquisitions, takeovers, and corporate  more...
The Leadership Excellence Program - Leadership and Management instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer ...ms of leadership, power and conflict. Demonstrate a clear understanding of the nature of change and conflict and apply a number of models and strategies for managing and leading change and conflict. Define the major Emotional Intelligence (EI) competencies underlying effective leadership. Examine the implications of the Meirc research about the ingredients of managerial success in the Arab  more...
Fast Closing Monthly and Year-End Accounts - Finance and Accounting By the end of the program, participants will be able to: Appreciate the importance of fast closing on company-wide operations. Develop closing processes and document how-to tasks. Improve understanding of departmental requirements for financial reporting. Provide faster and more accurate data for monthly and year-end closing. Enhance communication with internal and external clients.  more...
Re-Engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity By the end of the program, participants will be able to: Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure  more...
Supervisory Skills instructor led traininggroup study and discussionworkshop / seminar Comprehend the scope, nature and responsibility of the supervision role and the challenges this role places on them. Effectively communicate verbally and non-verbally with others. Acquire an understanding of their role as motivators. Identify their teamwork style and build an effective team. Practice professional techniques in providing positive discipline. Use different skills in interpersonal  more...
Financial Management Certificate instructor led traininggroup study and discussioncourseware ...wledge of corporate financial management. Leverage their understanding in financial management to deliver positive bottom line results. Gain knowledge of investment banking and the public sale of equity securities. Develop dynamic strategic financial planning models. Demonstrate understanding of mergers, acquisitions, takeovers, and corporate control. Manage their working capital  more...
Understanding and Implementing Six Sigma instructor led traininggroup study and discussioncourseware Define and understand Six Sigma and why it is necessary to sustain business improvement. Apply the DMAIC problem solving method. Discover the role of Six Sigma in customer service and continual improvement. Help to Implement and deploy Six Sigma (Yellow belt level). Understand organization readiness to start a Six Sigma project.  more...
Total Quality Management TQM Tool Box for Continual Improvement instructor led traininggroup study and discussioncourseware Realize the importance of quality models. Understand TQM philosophy. Use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Gain an understanding of other widely used improvement methodologies.  more...
Certified Job Evaluation Professional instructor led traininggroup study and discussioncourseware Master the basic principles of job evaluation. Explain the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems. Assess the job evaluation options available and make informed decisions on which job evaluation system to use and  more...
Understanding and Managing a Business Continuity Model instructor led traininggroup study and discussioncourseware Define Business Continuity Management (BCM). Relate to the benefits of BS 25999 to an organization. Understand the elements sequence of the Business Continuity (BC) lifecycle. Identify how BC planning can assist an organization in identifying and avoiding potential business disruptions. Implement and manage a business continuity management system.  more...
Advanced Public Relations Strategies instructor led traininggroup study and discussioncourseware Understand the functions of public relations in a changing environment Practice the key communication skills and techniques essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.  more...
The Leadership Excellence Program instructor led traininggroup study and discussioncourseware ...s of leadership, power and conflict. Demonstrate a clear understanding of the nature of change and conflict and apply a number of models and strategies for managing and leading change and conflict. Define the major Emotional Intelligence (EI) competencies underlying effective leadership. Examine the implications of the Meirc research about the ingredients of managerial success in the Arab  more...
Financial Modeling Valuations Mergers And Aquisitions And Investment Banking instructor led traininggroup study and discussioncourseware ...understanding of corporate financial models. Demonstrate practical know-how of corporate valuations techniques and tools. Construct forecasted financial statement models and perform sensitivity analysis. Use free cash flow technique in determining the value of a project or a company. Develop financial models using comparable companies analysis, discounted cash flow analysis, leveraged  more...
Fast Closing Monthly and Year-End Accounts instructor led traininggroup study and discussioncourseware Appreciate the importance of fast closing on company-wide operations. Develop closing processes and document how-to tasks. Improve understanding of departmental requirements for financial reporting. Provide faster and more accurate data for monthly and year-end closing. Enhance communication with internal and external clients.  more...
Warehouse Costing Benchmarking and Activity Profiling instructor led traininggroup study and discussioncourseware Identify causes of problems and opportunities for improving warehouse operations. Develop key performance indicators and benchmark warehouse performance. Outline a proper framework for selecting a warehouse management system. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Understand some advanced concepts in warehousing; such as, cross  more...
Re-engineering Your Organization A Road Map to Business Process Improvement instructor led traininggroup study and discussioncourseware Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within the business.  more...
Meirc Training Dubai: The Distance Manager, Managing Offsite Employees instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer Objectives: By the end of the management training program, participants will be able to: Enhance their cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build  more...
Materials Management Development Program ' This program is designed for Those involved in any or all functions of materials management at the operational and supervisory levels. The program is also appropriate for anyone interested to learn more about the role of materials management. This program is worth 50 NASBA CPE?s. Understand the various functions of materials and supply chain management and how they relate to each other.  more...
Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...
Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...
Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...
Advanced Public Relations ' This program is designed for Managers, supervisors and officers experienced in public relations. Also, other key personnel whose work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are  more...
Finance for Non-Finance Professionals ...f from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in owners?equity. Interpret the financial health of a company or  more...
Mastering Business and Financial Modeling using Excel ... any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in business finance more effectively. Perform analysis and evaluation to assist in enhancing the  more...
Finance for Non-Finance Professionals ...f from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE?s. Learn the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in owners?equity. Interpret the financial health of a company or  more...
Finance for Non-Finance Professionals instructor led training ...f from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners equity.Interpret the financial health of a company or profit  more...
Mastering Business and Financial Modeling using Excel instructor led training ... any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance more effectively.Perform analysis and evaluation to assist in enhancing the decision  more...
Investment Analysis and Portfolio Management instructor led training ...ance, Treasury and Investment. Minimum Requirement: Basic understanding of financial management. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Understand the effect of risk and return on investment management.Get a feel for market mechanism and dealings.Understand stock and bond fundamentals and valuation.Learn the importance of  more...
Finance for Non-Finance Professionals instructor led training ...f from any function including finance who need to improve understanding and use of financial information. This program has no minimum requirements. This program is worth 25 NASBA CPE s.Learn the functions of financial management.Understand the four key financial statements: balance sheet, income, cash flow and changes in owners equity.Interpret the financial health of a company or profit  more...
Financial Accounting and Reporting instructor led training ...cial and accounting personnel. Minimum requirement: basic understanding of accounting or completion of Principles of Accounting. This program is worth 25 NASBA CPE s.Understand important financial accounting topics and how to report them on the financial statements.Properly account for assets, liabilities, revenues and expenses.Understand the annual report, management responsibilities for  more...
Mastering Business and Financial Modeling using Excel instructor led training ... any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance more effectively.Perform analysis and evaluation to assist in enhancing the decision  more...
International Financial Reporting Standards IFRS 2008 Update instructor led training This program is designed for Professionals in the fields of finance and accounting, professionals seeking to enhance international accounting knowledge, companies implementing IFRS as the standard of reporting.Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards IFRS and their impact on financial reporting. Understand the  more...
Organization and Manpower Management instructor led training ...rofessionals who wish to obtain an in-depth knowledge and understanding of the concepts and techniques involved in organization, manpower management and succession planning. This program is worth 25 NASBA CPE s.Understand the fundamentals of how businesses work and the importance of organization management.Develop organization structures to meet varying business needs.Understand the process of  more...
Basics of Human Resources Management instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Explain the main functions in Human Resources and the role of each. Learn the basics of the recruitment and selection function and explain the main steps in attracting and hiring qualified candidates. Learn the cycle of the training and development function and how T&D works from identification of training needs to evaluation  more...
Advanced Selling Strategies instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Respond to customers' needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal. Gain awareness of the professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term  more...
From mindXCEL Consultancy
NLP Practitioner with NLP Coach Option ... NLP Coach Module Key Benefits: * The client's understanding of the coaching process * Ethical limits of the coach/ client relationship * How to avoid client reliance * Presuppositions of NLP and their significance * Eliciting techniques to establish a frame * Responding with flexibility * How to utilize and direct natural anchors * Language of the  more...
Project Management with NLP ...t communication. Team members often do not share a common understanding of the project's goals and strategies. And, often the goal itself lacks clarity, resulting in confusion from the very beginning. In addition, strategies are changed ad-hoc, resulting in confusion and frustration. This workshop addresses the apparent underlying reasons for project problems and failure and consists of a  more...
From SUKAD Fz-llc
Fundamentals of Project Management - The Foundation Course for the PMP Exam Preparation instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Course Objectives: - Gain an understanding of project management and the PMI ® Framework - Understand the project life cycle, organization structure, and key project requirements - Learn the project management processes and knowledge areas - Learn how to apply the concepts, tools and techniques on a learning project - Practice the application of the PM concepts on a real life case study  more...
Introduction to Project Management Awakening the Giant Within instructor led traininggroup study and discussioncoursewarebook Course Objectives: The participants will: - Gain a basic understanding of project management. - Learn a methodological approach to project management that introduces and supplement global standards. - Understand the project life span including all stages and gates. - Apply these concepts on a real / realistic project (could be your own.  more...
Risk Management Professional Exam Prep instructor led traininggroup study and discussioncoursewarebook Course Objectives - Refresh your understanding of the PMBOK ® Guide - Understand the Practice Standard for Risk Management (PMI) - Learn tips and tricks to enhance the chance of success of achieving the PMI-RMP ® on the first try - Have fun while learning about Risk within PM and the Exam  more...
Fundamentals of Project Management -Foundation Course for PMP Exam Preparation -Weekend Program instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Course Objectives: - Gain an understanding of project management and the PMI ® Framework - Understand the project life cycle, organization structure, and key project requirements - Learn the project management processes and knowledge areas - Learn how to apply the concepts, tools and techniques on a learning project - Practice the application of the PM concepts on a real life case study  more...
Project Management for Capital Investment Projects instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Course Objectives: - To gain an understanding of the SUKADa model. - To understand the project life span including all stages and gates. - To apply the concepts on an engineering & construction project. - To work in a team and take the lead for tasks when appropriate. - To understand how to customize and adapt the methodology to engineering and construction projects (clientsa ™  more...
From 3H Solutions Group
Sales DNA Excellence ...s techniques. Explore different types of personalities (Understanding self / understanding others) Addressing belief systems of delegates The 8 criteria for an effective sales visit The 5 step sales process Effective communication Features VS Benefits Questioning techniques Focusing on your core strengths Objection handling / underlying reasons Understand steps in sales success via  more...
From QPC Limited
ICMI Advance Agent Track - The Dynamic Contact Center ...communications and functions of the center, including: - Understanding the value that their work provides to customers, the organization and employees. - Learning the key terms and acronyms that are part of the everyday language of the contact center. - Identifying the key contact center measurements and how the agent has an impact on each. - Measuring agent success in two key categories.  more...
ICMI Advance Agent Track - Managing Customer Contacts with Equality ...oped for supervisors and team leaders who need a thorough understanding of the monitoring and coaching process and want to learn ways to: - Develop monitoring and coaching practices that increase quality. - Monitor and coach agents with great confidence. - Structure a program that increases agent satisfaction and reduces turnover - Build consensus and gain buy-in from the entire contact  more...
ICMI Supervisor Track - Essential Skills and Knowledge ...upervisors achieve professional career goals with a clear understanding of the unique call center operating environment and essential coaching skills through ICMIa ™s Essential Skills and Knowledge for Supervisors course. This is ICMIa ™s flagship course a the highest rated in the industry and attended by more call center supervisors than any other contact center course available.  more...
ICMI Supervisor Track - Monitoring and Coaching for Supervisors ...oped for supervisors and team leaders who need a thorough understanding of the monitoring and coaching process and want to learn ways to: - Develop monitoring and coaching practices that increase quality. - Monitor and coach agents with great confidence. - Structure a program that increases agent satisfaction and reduces turnover. - Build consensus and gain buy-in from the entire contact  more...
ICMI Management Track - Workforce Management Boot Camp ...ith formal training. You will focus on gaining a complete understanding of the theory and doing the practice work to: - Understand the basic WFM statistics. - Examine a variety of forecasting models and determine what works best for you. - Provide more value through reporting and data administration. - Get the most out of Excel. - Use forecasting, scheduling, and analysis tools to increase  more...
ICMI Management Track - Advanced Contact Center Quality ...ders, and quality assurance personnel who need a thorough understanding of the monitoring and coaching process and want to learn ways to: - Utilize monitoring and coaching practices that increase quality. - Structure a program to increase agent satisfaction and reduce turnover. - Build consensus and gain buy-in from the entire contact center. - Align monitoring and coaching practices with  more...
From IIR Middle East
HR Scorecard instructor led training ...rategic HR professionals interested in gaining a thorough understanding of the HR scorecard and its successful implementation. Top 3 Learning Benefits: 1. Discover how to use a proven methodology, the HR Scorecard, to create and strengthen HRa ™s strategic role, and to ensure HR is making a valuable contribution to the business objectives 2. Develop practical measures on people  more...
From IPCC-International Petroleum Center
Practical Pump Technology Selection Applications Operation Troubleshooting and Maintenance ...understanding of the various types of reciprocating, rotary, and centrifugal pumps. This includes piston pumps, plunger pumps, rotary pumps, screw pumps, two- and three-lobe pumps, cam pumps, vane pumps, bellows-type metering pumps, diaphragm pumps, canned motor pumps, and centrifugal pumps. The characteristics, selection criteria, sizing calculations, sealing arrangements, common problems,  more...
From PioneeringFutures
NLP Practitioner Certification ...ther person's preferred system to create rapport and deep understanding Read another's eye movements to discover how they are thinking Well Formed Outcomes - the keys to goal achievement Learn powerful questions that delineate your goals from ambiguity & define them with clarity Develop a mindset to achieve your goals habitually Rapport - the corner-stone to persuasion and  more...
From 7i Institute
Certified Digital Forensics Examiner ...nges Module 2: Disk Storage Concepts Having a clear understanding of how data is stored is having the upper hand during any investigation. Microsoft operating systems have a systematic way of storing data that is unknown to most end users. Here you will learn hard drive storage dynamics and understand a losta data recovery methods. Operating systems and file structures Disk  more...
Certified Wireless Security Engineer ... lead to an inadequate return on investment. Insufficient understanding of the security implications of wireless can lead to catastrophic results. This course enables an individual to plan, select and implement the appropriate wireless hardware and deploy the correct security controls to support a typical environment. A focus on RF (radio frequency) technologies in a vendor neutral  more...
Certified Penetration Testing Consultant ...ation a Experta is related to the depth and breadth of understanding required to manage a project involving multiple team members, manage the clienta ™s expectations and deliver an audit of security controls that is thorough, well documented and ethically sound. Topics covered Module 1: Introduction and Pen Test Overview Module 2: Refresher: The Attack Stage Module 3:  more...
From International House Dubai
Business English ...pics covered Requesting services/ products Checking understanding Telephoning; Emailing Travel information Introductions Buying and selling Online and telephone bookings Asking for and giving directions Answering the phone and text messages Duration of Course 36 hours duration over a period of six weeks Elementary - This is a course for adult learners who  more...
From SineWave Consultancy
MANAGING HUMAN BEHAVIOR AT WORK instructor led training There is a greater likelihood that leaders know more about how their cars operate, statistics, and other mundane things than they do about what motivates and drives the people who work for and with them. This is definitely not the best of situations for any organization. People, human beings, carry out the tasks, projects, and major strategies in any organization. Yet, how much leaders really know  more...
CONFLICT MANAGEMENT group study and discussion Issues covered under this one-day program include: 1.Understanding Conflict 2.Why Conflict Management? 3.The Advantages and Disadvantages of Conflict 4.Tools of Conflict Management.  more...
LEADERSHIFT instructor led training ...ually lead. As the title suggests, Leadershift implies an understanding of the changing paradigms in Leadership thinking and practice. Today s leader can no longer operate with the mindset of 5 years ago. Things have not only changed, they are still changing. This programme helps the participant to understand the old and new paradigms. In addition, the participant is able to see the need for a  more...
From Learning Zone FZ LLC
Developing People for Excellence instructor led traininggroup study and discussionSimulations ... organization: unfolding of potential. It requires deeper understanding of one's role. Developing People for Excellence is designed to enable participating managers to enhance their competencies in developing their people to higher levels of performance. It is highly interactive and action - oriented. KEY BENEFITS Participants attending this programme will be able to: Appreciate the  more...
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