Instructor Led Unit Training in Illinois, USA

Project Training ...dating Projects Working with Resource Pools Outline Unit 1: Project Fundamentals How To Plan A Project How To Start Microsoft Project Unit 2: Getting Familiar with the Project Screen How To Use Menu How To Show Or Hide Toolbars How To Use Toolbar Button How To Use Shortcut Menu Using Right Mouse Click Unit 3: Getting Help How To use Office Assistant Help How To  more...

Outlook Training ... Schedule meetings, activities and events Outline Unit 1: Starting and Closing Outlook 2003 How To Use Outlook For The First Time How To Start Outlook 2003 What's New In Outlook 2003 How To View The Outlook Today How To Customize Outlook Today How To Make Outlook Today As Default Page How To Close Outlook 2003 Unit 2: Getting Familiar with the Outlook 2003  more...

Word Training ...page numbers Preview and print documents Outline Unit 1: Getting Familiar with Word How To Use Menu How To Show Or Hide Toolbars How To Move Toolbar And Menu Bar How To Use Toolbar button How To Use Shortcut Menu Using Right mouse Click How To Use Shortcut key Unit 2: Getting Help How To Use Search Help How To Use Contents Help How To Use Microsoft  more...

Communication Training ... How managers can build a positive culture Outline Unit 1: Communication Styles and Methods Identify primary and secondary communication styles Communicate using various verbal and non-verbal modes Unit 2: First Impressions and Building Rapport Identify elements that influence first impressions Build rapport and establish creditability with others Build  more...

Business writing ...oposal Create and edit a Formal proposal Outline Unit 1: Writing Skills Improve your writing by avoiding common pitfalls Following standard writing guidelines Write effective sentences and paragraphs Unit 2: Writing Specific Messages Write effective Email, Letter and Report messages Write opinionated messages Write apologies Write negative messages Write  more...

Business Etiquette ... Etiquette for business meals and functions Outline Unit 1: Office Protocol Definition of Business Etiquette How to present a professional appearance Cubicle and Office etiquette Develop positive co-worker relationships Avoid rumors, gossip and conflicts Unit 2: Professional Conduct Use the Internet properly Identify and handle ethical dilemas Maintain  more...

Access VBA Training ...nd Parameter query Learn Debugging Tools Outline Unit 1: Visual Basic Editor Visual Basic Terminology Work with Objects, their properties, methods, and events Use Object Browser to get information about Objects Identify Collection Objects and use Collection Ccontrol Unit 2: Programming Basics Manipulate and Combine Data to get User input Declare Variables and  more...

Excel VBA Training ...ser entries Error handling and debugging Outline Unit 1: Visual Basic Editor Visual Basic Termimology Start the Visual Basic Editor Work with Object properties and methods Attach code to events and buttons Use Object Browser to get information about Objects Unit 2: Programming Basics Use Variables of various Data Types Manipulate Data using Expressions  more...

Project Management ... closeout reports and terminate a project. Outline Unit 1: Fundamentals of project management Projects The project management process Unit 2: Characteristics of a project The project environment The project manager The project team Unit 3: Project initiation and scope planning Project initiation Scope planning Unit 4: Scope definition,  more...

Customer Service ... Communicate effectively through e-mail Outline Unit 1: Customer Service Fundamentals Understand customer types Understand the importance of customer service Build rapport and communicate with customers Respond to customers and exceed their expectations Unit 2: Customer service skills Develop customer service skills Provide high quality customer  more...

Ruby on Rails Training ...nts need not be experienced Web Developers. An entire unit is devoted to learning Ruby in a fun way, using the interactive Ruby console. You will be an accomplished Ruby programmer in no time at all What you will learn Program with confidence in the Ruby language Program with confidence in the Ruby language Build and deploy a complete Rails web application Exploit the new  more...

Sales Training ...ation to influence the client's perceptions Outline Unit 1: Sales Fundamentals Describe and implement the sales process Work with clients to understand their decision making process Define common sales terminology Unit 2: Your Personal Self Develop positive personal characteristics Establish credibility and behave professionally with clients Unit 3: Handling  more...

PowerPoint Training Chicago ...ate slide show Printing the presentation Outline Unit 1: Starting PowerPoint How To Start PowerPoint How To Create A New Presentation With The AutoContent Wizard Unit 2: Getting Familiar with the PowerPoint How To Use Menu How To Show Or Hide Toolbars How To Move Toolbar And Menu Bar How To Use Toolbar button How To Use Shortcut Menu Using Right mouse Click  more...

Access Training - Chicago ...ms How to write reports using AutoReport Outline Unit 1: Understanding How Access Works How To Start Access How To Open A Database Using Task Pane How To Close A Database How To Exit Access Unit 2: Getting Familiar with the Access Screen How To Use Menu How To Show Or Hide Toolbars How To Move Toolbar And Menu Bar How To Use Toolbar Button How To Use  more...