Online Unit eLearning

Foundations for Business Execution ...new initiative" that was going to transform your business unit, only to see the initiative fizzle and die a few weeks later? Do you have big plans and long-term goals that never come to pass because you get so bogged down with day-to-day activities? When management announces "new plans" to revolutionize productivity in your organization, do your colleagues roll their eyes because they know  more...

Creating a Business Execution Culture ...ou're a senior manager or the manager of a small business unit, you can do your part to create an execution culture in your company. One lesson explores the critical role leaders play in creating an execution culture. You'll learn about ways to turn your visions and ideas into actions. Do you have the right team in place to execute your ideas? You'll learn about assessing talent in both your  more...

Using Six Sigma Analysis Tools and Metrics for Project Decisions ... Sigma DMAIC methodology is to identify improvement opportunities that have the maximum potential for return on time, money, and resource investments. Knowing what projects to select for improvement requires an assessment and analysis of existing business processes. For a precise, objective, and accurate assessment of the existing processes, you need to have correct metrics and knowledge of  more...

Database Testing and Code Management Database Testing and Code Management Microsoft recognize how to implement version control, unit testing and performance benchmarking and improvements in SQL Server 2005  more...

Managing Virtual Teams ...rtual Teams Virtual teams are emerging as the basic unit for conducting business of all types. Studies show that over 80 of workers today are involved in some way with team members who are not physically located in the same office. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new challenges  more...

Starting A Business?: How To Develop An Effective Business Plan ...valuated numerous plans, in a variety of industries, as a unit manager, V.P., CEO and consultant assisting small and large companies with their plans and strategy. Before you pass on this tutuorial, please review his credentials at the end of this course outline...it may save you endless hours of formulating a business plan that either gets rejected or doesn`t leverage your organizations global  more...

Cisco CCNA Internetworking Technologies 1 ...unit teaches networking technologies from host-based to global internetworking. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit explains the evolution of networks from the traditional host-based architecture to the global internetworking architecture of today. The unit  more...

Cisco CCNA Monitoring and Security ...unit introduces the concept, purpose, and operation of the Access List. It explains two types of Access List, the Standard Access List and the Extended Access List, and the differences between them. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the concept,  more...

5S TRAINING 5S is more of a people process than it is a manufacturing technique. And it is much more than simply cleaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many  more...

Lean Manufacturing Personal Training Library ...pts, terminology, techniques, and practices. In the first unit students will learn how to identify (and eliminate) waste and how to use value-stream mapping to capture the current state and visualize the future state. Overviews of the eight components of lean: Value Stream Mapping, Workplace Organization, Predictability & Consistency, Set-up Reduction, TPM, Visual Factory, Support Processes,  more...

Six Sigma Green Belt Personal Training Library ...y course on the principles and practices of Six Sigma. (1 Unit; 1 Assessment; Approximately 3 hours of training.) DMAIC teaches learners the DMAIC (Define, Measure, Analyze, Improve, Control) problem-solving process as well as tutorials on over 50 data collection and analysis tools such as Pareto diagrams, fishbone diagrams, and flowcharts to name just a few. (2 Units; 2 Assessments;  more...

Cisco CCNA WAN Protocols HDLC, PPP ...Unit introduces you to various WAN services, Point-to-Point Protocol, SDLC, HDLC and DDR supported topologies. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the various WAN services, such as Frame Relay, ISDN, and X.25. It explains the connection  more...

Cisco CCNA WAN Protocols-Configuring X.25 ...ification Cisco Certified Network Associate. (CCNA) This unit introduces you to the features and functions of X.25. In addition, you will become familiar with the concept of packet switching as well as with the features of two types of virtual circuits. You will be presented with information that describes the need for Address Resolution and how it relates to transferring data across a  more...

Cisco CCNA Configuring Frame Relay and ISDN ...ification Cisco Certified Network Associate. (CCNA) This unit introduces the features of Frame Relay technology. In addition, the unit defines the Frame Relay terms associated with bandwidth. It examines the process for transmitting data from the source to the destination over a Frame Relay network. Frame Relay terms, such as virtual circuits and Data Link Connection Identifier (DLCI) are  more...

Cisco CCNA LAN Switching ...cation Cisco Certified Network Associate. (CCNA) In this unit, you will learn about the history of networking and communication. The unit covers the Data Link sublayers, Logical Link Control (LLC), and Media Access Control (MAC). The LLC sublayer uses the connectionless and the connection-oriented services that bridge the MAC sublayer to the upper layer protocols. The MAC address is added to a  more...

Java 2 - Language & Semantics ...sions as well as, control statements and arrays. In this unit, you will learn about the Java syntax and lexical issues. It covers identifying the range and declaring the constants, literals, and variables of the three main categories of primitive data types. You will learn to identify Java keywords and identifiers. This unit also explains how to write the decimal, octal, hexadecimal, and  more...

Java 2 -- Classes & Inheritance ...reating Interfaces in the Java Programming Language This unit introduces the concept of classes and objects, and discusses the procedure for declaring classes and creating objects. You will learn to declare instance variables, methods, and local variables by using permitted modifiers such as public, protected, private, and package. You will also learn to invoke overloaded constructors and  more...

Java 2 -- Handling Exceptions & Implementing Threads ...unit describes exceptions, exception handling, threading, multithreading, the creation of threads, their classes and their use. This unit explains the basics of exception handling by introducing the concept and highlighting the advantages of exception handlers in a program. It draws a distinction between errors and exceptions. In this unit, you will learn about the keywords used in exception  more...

Java 2 -- java.lang Package ...unit provides an overview of the java.lang package by explaining its classes, interfaces, and exceptions. This unit provides an overview of the java.lang package by explaining its classes, interfaces, and exceptions. It explains the importance of the java.lang package in Java programming. You will learn about the importance of the Object class, which is the super class for all Java classes.  more...

Java 2 -- java.util Package ...ill also learn about additional classes in Java. In this unit, you will learn about various interfaces, such as Collections, Map, List, Set, Enumeration, Iterator, and Observer, which are available in the java.util package. You will also be shown how to override some of the methods of the Collections interface, such as: add( ), remove( ), iterator( ), and size( ). This unit describes  more...

Java 2 -- Building Graphical User Interfaces ...units: The Java.awt.package, using GUI components and managing the layout. Each unit covers detail the elements of Java necessary to build graphical user interfaces. This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. The first unit will cover the features of the java.awt.package. It explains the important methods and alignment constants of the  more...

Java 2 -- Applets & Imaging ...units: Applets, Advanced Applets, 2d Graphics and Printing in Java, and Imaging. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit defines an applet and lists the features of an applet. You will learn about the Applet class, its hierarchy, and its methods. You will also learn about the applet  more...

Java 2 -- File I/O ...units: I/O in Java Streams, Using the Filter & Pipe Stream Classes, Using the Character Stream, and Using the File Classes Each unit covers detail the elements of Java necessary to implement the features and functions for file input and output as you program in the Java language. In the first unit, you will learn about how Java performs basic I/O operations using streams. This unit will  more...

Java 2 -- Advanced Java ...units: Garbage Collection, Java Security, Internationalization, JavaBeans Technology. Each unit covers detail the elements of Java necessary to implement these advanced features and functions as you program in the Java language. The first unit explains the process of garbage collection. It describes the gc( ) and finalize( ) methods in Java and the code used to make objects eligible for  more...

Java 2 -- Enterprise Java ...units: JFC and Swing, Working with Swing Components, Java Servlets, and Distributed Applications. Each unit covers detail the elements of Java necessary to implement these enterprise features and functions as you program in the Java language. The first unit provides an overview of the JFC package and the Swing architecture. It explains the features of the Swing class and the Swing components.  more...

Java 2 -- Advanced java.lang & java.util Packages ...units: Accessing Resources at Run Time, The Reflection Package, The jar Utility. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit describes the important methods in the System class, such as arrayCopy( ), exit( ), gc( ), getProperty( ), load( ), setProperty( ), setIn( ), setErr( ), and  more...

Java 2 -- Extending the GUI ...units: Creating Fonts, Dialog Boxes, and Menus, Using Listener Methods, and Handling Events. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. In the first unit, you will learn to use fonts in a program. The unit explains the Font and FontMetrics classes and their methods. You will learn to create menus and  more...

Java 2 -- Networking ...units: Networking Basics, Programming Using Sockets, and Programming Using Datagrams. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. In the first unit, you will learn about the client/server architecture that forms the core of networking concepts. The unit also explains frequently used networking terms, such  more...

Faculty Introduction to Online Teaching ... Those wishing to earn a State Board Continuing Education Unit (SB-CEU) might prefer to enroll in the Intro to Online Teaching for K-12 course, which has already been approved for?one SB-CEU upon completion?with a 70 percent or better passing score. ? This course will: Provide background and path for learning to teach online. Give you the same type of experience your students will have. Show  more...

AutoCAD 2006 2D Learn to control the many features of AutoCAD 2D, including commands, plotting, crosshatching, and pallets. Follow along with Kristen Kurland as she shows you how to work with dimensions, regions, boundaries, as well as understanding isometrics and viewports. The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD  more...

AutoCAD 2006 3D Learn to control the many features of AutoCAD 3D including commands, objects, surfaces, and solids. Follow along with Kristen Kurland as she shows you how to manipulate backgrounds, light, material, and landscaping to your needs.The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD 2006 3D Training Series The  more...

Flash I: Mastering the Tools ...vided with six comprehensive and expertly designed online units, followed by a comprehensive learning project. Through this learning project, practical assignments, and interaction with other students in online forums, you will be given feedback about how to maximize the effectiveness of your work and you will be provided with insights into how other people are using the course skills. You  more...

7 Steps to A Lot More Sales ...rs and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases in sales and profits of 25%-100% or more in as little as 60-90 days without spending more money on traditional  more...

QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts  more...

Adobe PhotoShop CS ...ll as many other local television stations throughout the United States and the world; and as a Professional Speaker with National Seminars for over six years. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction  more...

Adobe PhotoShop CS to CS2 Upgrade ...ll as many other local television stations throughout the United States and the world; and as a Professional Speaker with National Seminars for over six years. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction  more...

Basics of Organizational Communication ...oft Authorized Technical Education Centers throughout the United States. Joe?s certifications include: CTT Certified Technical Trainer, Cisco Certified Network Associate ? CCNA, Microsoft Certified Product Specialist Certification, Microsoft Certified Trainer, and Microsoft Certified Systems Engineer. Frequently Asked Questions How long will it take me to complete the course? The amount of time  more...

Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Follow Jason Manibog as he teaches you  more...

Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven  more...

Customer Service Plus The difference between success and failure in today ™s business environment is customer service. In this course you ™ll learn the basics of customer service and how to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In  more...

Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills. Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all  more...

Dreamweaver MX 2004 For MAC Users Only. Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. User is given 1 year access to this course. Dreamweaver MX 2004 Dreamweaver is the professional's choice for developing web sites  more...

HTML 4 Learn the in`s and out`s of HTML. Follow along with HTML expert Rob Tracy as he shows you how to create well formed HTML code, understand the basics of Java script, and introduces you to Cascading Style Sheets. Welcome to the HTML 4 Training Series Learn the in`s and out`s of HTML. Follow along with HTML expert Robb Tracy as he shows you how to create well formed HTML code, understand the basics  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led ...examining all aspects of your business, looking for opportunities to reduce expenses and maximize income. In this exclusive course, TrumpU experts will show you how to position your property correctly for the target market, manage problem tenants, market your property, and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ... Thematic graphics keep the material fresh and compelling Unit exams test subject mastery and identify topics requiring additional review Carson Dunlop Professional Associations The firm or its technical staff, are members of the following organizations: American Society of Home Inspectors? American Society of Mechanical Engineers American Society of Heating, Refrigeration and Air Conditioning  more...

QuickBooks Pro 2005 Learn how to get the most out of Intuit's QuickBooks Pro 2005 software. This interactive training provides an easy to follow self-paced format. You determine when you want to learn and the instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World's most popular accounting software. Welcome to the  more...

QuickBooks Pro 2006 Learn how to get the most out of Intuit`s QuickBooks Pro 2006 software. This interactive, self-directed training provides an easy to follow self-paced format. You determine when you want to learn and the virtual video instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World`s most popular accounting  more...

SalesPlus ...ng a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of this course you will know the process  more...

Strategic Thinking Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner.  more...

Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members ™ capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply  more...

Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand  more...

Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team  more...

Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to  more...

The Art of Active Listening Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being  more...

Writing for Business Professionals ...oft Authorized Technical Education Centers throughout the United States. Joe?s certifications include: CTT Certified Technical Trainer, Cisco Certified Network Associate ? CCNA, Microsoft Certified Product Specialist Certification, Microsoft Certified Trainer, and Microsoft Certified Systems Engineer. Frequently Asked Questions How long will it take me to complete the course? The amount of time  more...

CSS Cascading Style Sheets has become a vital element of today`s web pages. Follow along with Robb H. Tracy as he introduces you to the concepts of XHTML, Cascading, and setting and understanding property values for CSS rules. As the course progresses, Robb will instruct you in more advanced concepts such as floating elements, colors, advanced selectors and lists. Course may be extended up to 1 year  more...

Cisco CCNA Internetworking Technologies 2 ...unit describes the standards and functions of the OSI reference model, Topologies used in a LAN, Fast Ethernet Options, and Topologies used in a Wan. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit describes the second and third layers of the OSI reference model, the Data  more...

Cisco CCNA Router Configuration Basics ...unit introduces you to the internal components of routers, information stored, LAN and WAN Interfaces, Router initialization, configuration, and management. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the internal components of routers. You will  more...

Cisco CCNA TCP/IP Addressing on CISCO Routers ...unit describes various layers present in the TCP/IP protocol suite. The TCP/IP protocol suite maps roughly to the OSI reference model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit describes various layers present in the TCP/IP protocol suite. The TCP/IP protocol suite  more...

Cisco CCNA IP Routing Concepts ...unit, you will learn about the routing process, and addressing schemes of the Network Layer under the OSI Reference model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) In this unit, you will learn about the routing process, which determines the best path to destination networks  more...

Cisco CCNA IP Routing Configuration ...unit discusses the characteristics of RIP, static & default routes, administrative distance, improved metric and unequal cost load balancing, of Interior Gateway Routing Protocol (IGRP). This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate (CCNA). This unit defines static and default routes,  more...

Cisco CCNA IPX Routing ...unit introduces IPX/SPX protocol suite, explains the protocols that constitute this suite, and maps the Novell IPX protocol suite to the OSI reference model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces IPX/SPX protocol suite, explains the protocols that  more...

Java 2 - Introduction This course provides students a general overview and understanding of the Java 2 Programming Language. This unit will discuss Java history and the main features of the Java language. You will learn how Java differs from C++, and what types of unique features are available in the Java language. You will also learn why the Java Virtual Machine is considered the core of the Java platform.  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ... Total Learning Time 2 to 3 hours Objectives Unit 1: E-Learning Essentials (1 hour) Identify ways in which an organization's human assets contribute to its competitive advantage. Identify key aspects of e-learning. Identify ways organizations benefit from e-learning. Identify ways  more...

Microsoft Visio 2003 Expert User ...Learning Time: 2 to 3 hours Objectives: Unit 1: Visio 2003 Diagrams - Advanced Designing Identify drawing operations that you can perform to create new shapes from existing shapes in a Microsoft Visio 2003 drawing. Assign a shape to a new layer in Microsoft Visio 2003. Identify options for modifying the properties of layers in Microsoft Visio 2003. Create a  more...

E-Learning Essentials Part 2 Marketing Your Solution ... Total Learning Time 2 to 3 hours Objectives Unit 1: Marketing Essentials (1 hour) Identify guidelines for creating the buzz for your e-learning solution. Identify characteristics of an organizational mindset that is receptive to e-learning. Identify the stages in selling e-learning internally.  more...

Brand Management Developing a Brand Strategy ... Total Learning Time 2 to 4 hours Objectives Unit 1: Building and Defending Brand Equity (0.5 - 1 hour) Select the four actions to identify brand competition. Apply the appropriate guidelines for identifying brand competition. Identify the brand elements that are the easiest to protect.  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ... Total Learning Time 2 to 3 hours Objectives Unit 1: Management of E-Learning (0.5 - 1 hour) Identify benefits of managing e-learning. Identify roles within an e-learning team. Identify guidelines for choosing a Learning Management System (LMS). Identify advantages of managing learning  more...

Sales Skills The Fundamentals ... Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Identify reasons to collaborate with clients. Avoid basing your sales strategy on common sales myths. Determine your motivation for becoming  more...

Sales Skills Prospecting Addressing Needs ... Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Avoid traditional sales styles. Understand people's decision-making practices. List five points to remember about people's decision-making  more...

Sales Skills Overcoming Obstacles ... Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Avoid basing your sales strategy on common sales myths. Identify a client's key issues. Differentiate between a benefit and a feature.  more...

Brand Management Integrated Marketing ... Total Learning Time 2 to 4 hours Objectives Unit 1: Integrated Brand Communication (0.5 - 1 hour) Identify the benefits of integrated branding. Classify integrated marketing terms. Choose the differences between integrated and regular branding and marketing. Select the steps for  more...

Sales Skills Gaining Customer Commitment ... Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Correctly list the six basic steps of the sales process. Obtain a client's written consent to complete the sales process. Correctly list three actions you must complete before a client will commit to buying.  more...

Sales Skills Developing a Winning Strategy ... Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Correctly list the six basic steps of the sales process. Identify three selling strategies. Simulation Overview: In this simulation, you will meet with Jack Sullivan, Icon's Regional Vice President  more...

Sales Skills Effectively Closing a Sale ... Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) List the six basic steps of the sales process. Identify what skill can help you close sales. List two steps you must complete before closing a sale. Simulation Overview: In  more...

Brand Management Branding on the Web ... Total Learning Time 2 to 4 hours Objectives Unit 1: Branding Through the Internet (0.5 - 1 hour) Select the different types of Web sites. Identify the steps for branding on the Internet. Select the steps for creating a secondary brand on the Internet. Select naming guidelines.  more...

Professional Selling Over the Phone Preparation Strategies ... Total Learning Time 2 to 4 hours Objectives Unit 1: Preparing for Telephone Sales (0.5 - 1 hour) Match the guidelines for organizing your workspace with their corresponding reasons. Sequence the steps for preparing to write an effective telesales script. Apply the steps for preparing to write an effective  more...

Professional Selling Over the Phone Prospecting ... Total Learning Time 2 to 4 hours Objectives Unit 1: Generating Telesales Prospects (0.5 - 1 hour) Identify methods of finding telesales prospects. Choose information you should leave on a prospect a a s voice mail. Simulation Overview: In this simulation, you are a candidate for on  more...

Professional Selling Over the Phone Closing a Sale ... Total Learning Time 2 to 4 hours Objectives Unit 1: Closing Sales Over the Telephone (0.5 - 1 hour) Identify the guidelines for preparing to close telesales. Sequence the steps of the closing process. Follow the process for closing a sale. Simulation Overview: In  more...

Sales Management Building a Championship Sales Team ...ager, how to select sales professionals, and how to build unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals and set performance standards, and how to conduct performance evaluations. Learn To Identify the guidelines for ensuring a successful  more...

Essentials of Business Law Employment Law ... Total Learning Time 2 to 4 hours Objectives Unit 1: Agency Laws (0.5 - 1 hour) Identify agency relationships. Identify ways agency can be terminated. Identify actual and authority. Apply the duties of an agent. Apply the duties of a principal.  more...

Sales Management Leading a Sales Team ... Total Learning Time 2 to 4 hours Objectives Unit 1: Managing Sales Territories (0.5 - 1 hour) Sequence the steps for choosing the best territory strategy. Identify the steps for choosing the best territory strategy. Identify the factors to consider when conducting territory reviews.  more...

Sales Management Motivating Sales Teams to Win ...you keep top performers, as well as how to identify opportunities to improve and how to address substandard performance. Learn To Identify the actions you can take to ensure that sales team members have high motivation levels. Identify the functions of a sales compensation plan. Identify the factors to  more...

Consulting Skills Building Consulting Relationships ... Total Learning Time 2 to 4 hours Objectives Unit 1: Determining Consulting Needs (0.5 - 1 hour) Identify the steps to determine the need for a consultant. Determine the need for a consultant. Match the roles that consultants adopt with their characteristics. Identify the steps of the  more...

Consulting Skills The Consulting Process ... Total Learning Time 2 to 4 hours Objectives Unit 1: Contracting with Consultants (0.5 - 1 hour) Identify the steps for creating an outline of needs. Identify issues for which you should define consequences in a contract. Define consequences in a contract. Identify the steps for choosing a  more...

Essentials of Business Law The Legal Environment ... Total Learning Time 2 to 4 hours Objectives Unit 1: Business Law (0.5 - 1 hour) Identify the four functions of law. Identify different types of law. Demonstrate an understanding of jurisprudential thought. Demonstrate an understanding of the classifications of law.  more...

Consulting Skills Serving as an Internal Consultant ... Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Internal Consulting (0.5 - 1 hour) Identify the advantages of internal consultants. Identify ways to develop leadership. Identify the steps for selling your skills to an internal client. Follow the steps for selling your  more...

Strategic Management Establishing Strategic Focus ... Total Learning Time 2 to 4 hours Objectives Unit 1: Purpose of Strategic Management (0.5 - 1 hour) Recognize the definition of strategic management. Apply appropriate terms and language to strategic management situations. Identify benefits gained from strategic management. Recognize who  more...

Strategic Management Analyzing Strategic Options ... Total Learning Time 2 to 4 hours Objectives Unit 1: Defining Strategic Analysis (0.5 - 1 hour) Identify reasons to conduct a strategic analysis. Recognize the definition of a strategic audit. Review the appropriate information when conducting a strategic audit. Identify the elements that  more...

Strategic Management Developing a Successful Process ... Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Strategic Management Essentials (0.5 - 1 hour) Identify the components of an effective planning document. Apply guidelines to make a strategic plan successful. Recognize the strategic planning roles of key personnel.  more...

Competitive Intelligence Implementing a Competitive Intelligence System ... Total Learning Time 2 to 4 hours Objectives Unit 1: Competitive Intelligence (CI) Basics (0.5 - 2 hours) Identify the benefits of competitive intelligence. In a meeting, incorporate into the discussion comments about the benefits of competitive intelligence. Identify the benefits of international competitive  more...

Quality Management The Quality Management Process ... Total Learning Time 2 to 4 hours Objectives Unit 1: Fundamentals of Quality Management (0.5 - 1 hour) Identify the concepts commonly associated with quality management. Identify the role of management in implementing quality. Sequence the steps an organization should follow to incorporate improvements into  more...

Competitive Intelligence Analysis Dissemination ... Total Learning Time 2 to 4 hours Objectives Unit 1: Collecting Information (0.5 - 2 hours) Sequence the steps of the competitive intelligence process. Identify the four major types of information. Identify information sources for creating competitive intelligence. Identify the three types  more...

Competitive Intelligence Researching Online ... Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding the Internet (0.5 - 2 hours) Match Internet terms with their definitions. Identify the two pitfalls of collecting information from the Internet. Select the three guidelines for collecting information from the Internet.  more...

Quality Management Quality Management Tools ... Total Learning Time 2 to 4 hours Objectives Unit 1: Tools to Understand Current Performance (0.5 - 1 hour) Identify a functional flow chart. Create a flow chart. Analyze a flow chart. Analyze a check sheet. Sequence the steps for creating a histogram.  more...

Managing Business Risk Developing a Risk Management Plan ... Total Learning Time 2 to 4 hours Objectives Unit 1: Evolution of Risk Management (0.5 - 1 hour) Identify the differences between traditional and contemporary risk management. Identify the duties of a risk manager. Identify the reasons why risk management is becoming more important.  more...

Managing Business Risk Risk Assessment Control ... Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Identification (0.5 - 1 hour) Identify environmental risk sources. Identify primary risk environments for an environmental scan. Identify typical information sources used in an environmental scan. Utilize the environmental scanning  more...

Managing Business Risk Financing Contingency Planning ... Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Financing Methods (0.5 - 1 hour) Identify the dimensions of risk financing. Identify the categories of risk financing tools. Identify the most common forms of risk neutralization. Identify the legal characteristics of insurance  more...

Principles of Marketing Fundamentals of Marketing ... Total Learning Time 2 to 4 hours Objectives Unit 1: Marketing Language (0.5 - 2 hours) Identify the definition of marketing. Identify definitions of key marketing terms and language. Identify components of a SWOT analysis. Simulation Overview: In this simulation,  more...

Microsoft FrontPage 2003 Proficient User ...Learning Time: 2 to 3 hours Objectives: Unit 1: Microsoft FrontPage 2003 Match elements of the FrontPage 2003 environment with their functions. Identify the Web editing views. Identify functions of the basic toolbar buttons. Unit 2: Creating a Web Page in FrontPage 2003 Identify methods for formatting text. Identify the different text alignments.  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery ...isaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and restoration. Learn To: Identify the features of diagnostic tools to  more...

Microsoft Project 2003 Fundamentals ...Learning Time: 3 to 4 hours Objectives: Unit 1: Project 2003 Fundamentals Match Microsoft Project 2003 products with their features. Identify component parts of the Microsoft Project 2003 interface. Identify options in the New Project task pane. Create a task. Identify types of task relationships. Distinguish between the task types. Match task constraints  more...

Paint Shop Pro 9 Enhancing Your Images This course provides you with an overview of various tools available in Paint Shop Pro. You'll learn how to automate repetitive tasks and process multiple images. In addition, you'll learn how to apply effects to add unique and creative effects to your photos. Moreover, you'll learn about using the brush, paint, and art media tools to enhance your photos. Finally, you'll learn about erasing and  more...

Paint Shop Pro Studio ...otal Learning Time: 2 hours Objectives: Unit 1: Paint Shop Pro Studio Fundamentals Identify elements of the Paint Shop Pro Studio main window. Get photos into Paint Shop Pro Studio. Unit 2: Working with Paint Shop Pro Studio Adjust the focus in photos. Colorize photos. Fix brightness and color problems in photos. Improve the clarity of photos.  more...

Visual InterDev 6 0 Planning a Web Application ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Web Site Planning Duration: 2 - 3 Hour(s) Identify the features of Web-based architecture. Match the database models with their advantages. Match the Microsoft client products that are used to build and deploy Web solutions with their features. Match the Microsoft server products that are used to build and deploy  more...

Visual InterDev 6 0 Building Web Sites and Pages ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Visual InterDev - An Introduction Duration: 2 - 3 Hour(s) Match the key components of the Project Explorer window with their descriptions. Identify the uses of the different views in the HTML Editor Window. Install FrontPage server extensions. Sequence the stages to deploy a Web project. Create a Web Project.  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Active Server Pages (ASP) Duration: 1 - 2 Hour(s) Identify the features of Active Server Pages (ASP). Identify the features of ASP applications. Set up ASP services on a Web server. Sequence the steps involved in the process of establishing an HTTP session. Match the ASP processing directives with their  more...

Visual InterDev 6 0 Accessing Remote Data ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: ActiveX Data Objects (ADO) Duration: 1 - 2 Hour(s) Identify the components of Universal Data Access. Match the Microsoft Data Access Components with their functions. Match the ActiveX Data Objects (ADO) with their functions. Write the code to establish a database connection with a data source by using a  more...

Visual InterDev 6 0 Implementing Server Technologies ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: MTS: An Overview Duration: 1.5 - 2 Hour(s) Identify the features of Microsoft Transaction Server (MTS). Identify the features of MTS components. Identify the constituents of the MTS environment. Identify the item in the MTS Explorer interface that is used to view specific information. Identify the menu item  more...

Frontpage 2000 Proficient User ...l Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Introduction and Overview Duration: 1 - 2 Hour(s) Identify the features of the Internet. Identify the characteristics of a Web. Identify the purpose of the Web server. Identify the features of FrontPage 2000. Identify the FrontPage 2000 interface elements. Customize the FrontPage 2000 interface using the View menu.  more...

Frontpage 2000 Expert User ...l Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Importing and Modifying an Existing Web Duration: 2 - 3 Hour(s) Import an existing file and folder. Import an existing Web from a file and a URL. Modify HTML tags and verify results using Reveal Tags. Insert HTML tags into a page in HTML view. Add pages to a Web in Navigation view. Set shared borders for a Web page  more...

NetWare 5 Administration - Part 1 ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: NetWare 5 and Novell Directory Services (NDS) Duration: 1 - 2 Hour(s) Identify the basic hardware components of a network. Identify the responsibilities of the network administrator in setting up network services. Identify the responsibilities of a network administrator in configuring network resources. Identify  more...

NetWare 5 Administration - Part 2 ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Novell Distributed Print Services (NDPS) Duration: 3 - 4 Hour(s) Identify the characteristics of network printing that uses NDPS. Match the NDPS components with their functions. Distinguish between the characteristics of public access printers and controlled access printers. Create a NDPS manager object by using  more...

NetWare 5 Administration - Part 3 ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Managing File System Security Duration: 2 - 3 Hour(s) Describe the various directory and file rights required to perform a specific task. Match the directory and file rights with their descriptions. Identify the set of rights required to accomplish a given task. Identify the features of trustees. Identify the  more...

NetWare 5 Administration - Part 4 ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Z.E.N. Works: Distributing and Managing Applications Duration: 3 - 4 Hour(s) Identify the benefits of Z.E.N. works to manage workstations. Identify the elements that need to be considered while designing the implementation of Z.E.N. works. Identify the changes in a network environment that results in the need to  more...

NetWare 5 Administration - Part 5 ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Managing Resources Duration: 3 - 4 Hour(s) Identify the benefits of Novell Directory Services (NDS) planning. Provide users with access to resources. Set the current context from the desktop before login. Map a network drive to a given volume from the desktop. Map a search drive from the desktop. Install a  more...

NetWare 5 Advanced Administration - Part 1 ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Upgrade to NetWare 5 Duration: 2 - 3 Hour(s) Identify the ways to upgrade an existing NetWare server to NetWare 5. Identify each of the available protocols and when each can be used. Identify the tasks to prepare an existing NetWare server for an in-place upgrade to NetWare 5. Select the tasks that are automated  more...

NetWare 5 Advanced Administration - Part 2 ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Queue-Based Network Printing Duration: 2 - 3 Hour(s) Identify the tasks to set up queue-based printing. Perform the steps to create a print queue object. Perform the steps to create a printer object. Perform the steps to create a print server object. Perform the steps to set up print services objects using the  more...

NetWare 5 Advanced Administration - Part 3 ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Novell Network Backup and Restore Duration: 3 - 4 Hour(s) Identify components required to complete the Storage Management Services (SMS) backup process. Identify the types of backup strategies. Match time requiremets for completing a backup job with the backup job type. Identify the rights that should be assigned  more...

NetWare 5 Advanced Administration - Part 4 ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Installing a Web Server Duration: 2 - 3 Hour(s) Identify the components of a Web server. Perform the steps to install a FastTrack Server. Identify the changes made to a NetWare Server during a FastTrack Server installation. Match the options shown on the Administration Server home page with the data types  more...

NetWare 5 Advanced Administration - Part 5 ...earning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Maintaining Novell Directory Services Duration: 1 - 2 Hour(s) Match replica types with their functions. Identify causes of delay in the replication and synchronization of changes in the directory. Identify preventive maintenance techniques for the NDS database. Perform the steps to update servers to a single  more...

Oracle 11i10 Order to Cash Basic Pricing ...otal Learning Time: 4 hours Objectives: Unit 1: Pricing Identify features of Order Pricing. Match Order Pricing entities with their descriptions. Identify the additional functionality provided by advanced pricing as compared to basic pricing. Unit 2: Price Lists Identify tasks involved in pricing security implementation. Identify key concepts related  more...

Oracle Workflow 11i10 Managing Customizing Workflow Processes ...otal Learning Time: 4 hours Objectives: Unit 1: Oracle Workflow Advanced Features Identify features of PL/SQL documents. Identify code to define a PL/SQL procedure for creating a sample PL/SQL document that displays the vacation scheduled for the current requestor. Define a PL/SQL document attribute for an item type. Identify options that enable you to include  more...

Oracle Workflow 11i10 Configuring Oracle Workflow Components ...otal Learning Time: 4 hours Objectives: Unit 1: Setting Up Oracle Workflow Identify the mandatory steps for setting up Oracle Workflow. Identify options that enable you to set up global workflow preferences. Identify key concepts related to setting up an Oracle Workflow directory service. Identify key concepts related to running background engines. Identify  more...

Oracle Workflow 11i10 Workflow APIs Procedures Error Handling ...otal Learning Time: 4 hours Objectives: Unit 1: Workflow Engine Identify features of the Workflow Engine. Identify features of background engines. Unit 2: Standard Procedures and APIs Identify features of PL/SQL and Java procedures for function activities. Identify code to define PL/SQL procedures for function activities that perform update and  more...

Oracle Workflow 11i10 Interacting with Processes Notifications ...otal Learning Time: 4 hours Objectives: Unit 1: Workflow Processes and Notifications Identify options for testing a workflow process. Identify options for administering workflow processes by using the Administrator Monitor. Identify options for administering workflow processes by using the Self-Service Monitor. Identify options for administering workflow  more...

Oracle Workflow 11i10 Business Event System Subscriptions ...otal Learning Time: 4 hours Objectives: Unit 1: Events, Subscriptions, and Activities Identify features of business events. Identify options that enable you to define and maintain business events. Identify features of business event groups. Identify considerations for raising business events. Identify options that enable you to raise a business event  more...

Oracle Workflow 11i10 Communications Function Activities ...otal Learning Time: 4 hours Objectives: Unit 1: Systems and Agents Identify features of systems. Identify features of agents. Identify options that enable you to define and maintain agents. Identify considerations for using agents on external systems. Identify features of agent groups. Identify considerations for external system registration. Identify  more...

Oracle 11i10 System Admin DBA Activities ...otal Learning Time: 3 hours Objectives: Unit 1: Application DBA Duties Identify the steps for assigning resource consumer groups. Identify features of cost-based optimization (CBO). Identify the components of the Network Test window that you use to evaluate network performance. Unit 2: Folders Create a folder. Identify the steps to assign folder  more...

Oracle Workflow 11i10 Components Planning Workflow Processes ...otal Learning Time: 2 hours Objectives: Unit 1: Introduction to Oracle Workflow Identify benefits of Oracle Workflow. Identify features of workflow processes. Identify features of the Business Event System. Match each tier of the Oracle Workflow architecture with its description. Identify features of the components of the development client tier. Identify  more...

Oracle Workflow 11i10 Developing Processes ...otal Learning Time: 4 hours Objectives: Unit 1: Oracle Workflow Process Identify guidelines for diagramming a workflow process. Define an item type. Define a process activity. Identify options to create a workflow process. Identify guidelines for modifying a workflow process diagram. Identify features of various item type attributes. Define an item type  more...

Oracle 11i10 System Admin Workflow Applications Manager ...al Learning Time: 4.5 hours Objectives: Unit 1: Setting Up Oracle Workflow Identify the mandatory steps for setting up Oracle Workflow. Identify options that enable you to set up global workflow preferences. Identify key concepts related to setting up an Oracle Workflow directory service. Identify key concepts related to setting up background engines. Identify  more...

Crystal Reports v10 Introduction to Report Design Part 2 ...otal Learning Time: 4 hours Objectives: Unit 1: Organizing Reports Identify the options for creating a group in a report. Modify a group in a report. Identify the steps to select records using Select Expert. Sort records using Record Sort Expert. Add a summary field in a report. Sort groups by using summarized data. Identify the options to view a summary  more...

Crystal Reports v10 Introduction to Report Design Part 3 ...otal Learning Time: 4 hours Objectives: Unit 1: Reports: Working with Data Identify the key aspects of formulas used in Crystal Reports v10. Identify the options available in Formula Workshop. Create and add a formula in a report. Create a selection formula. Identify options for setting conditional formatting formulas. Identify the options for creating  more...

Oracle 11i10 System Admin Application Function Data Security ...al Learning Time: 2.5 hours Objectives: Unit 1: Introducing Oracle Applications Security Identify features of Core Security layers of access control in Oracle Applications security. Identify features of Oracle User Management layers of access control in Oracle Applications security. Unit 2: Managing Oracle Applications Security Identify the entities  more...

Oracle 11i10 System Admin User Management Resource Auditing ...l Learning Time: 2.75 hours Objectives: Unit 1: Oracle User Management Identify privileges of different types of users in Oracle User Management. Identify steps in different phases of Oracle User Management implementation. Identify features of roles. Identify advantages of roles over responsibilities. Identify the steps to define a new role. Identify  more...

Oracle 11i10 System Admin Concurrent Management Profile Options ...otal Learning Time: 4 hours Objectives: Unit 1: Managing Concurrent Programs and Reports Identify features of concurrent processing. Schedule concurrent requests. Identify the uses of different options in the Requests window. Identify the statuses of different phases of the concurrent request process. Identify features of different types of log files.  more...

Oracle 11i10 System Admin Printer Management Form Personalization ...al Learning Time: 4.5 hours Objectives: Unit 1: Introduction to Printer Management Identify features of print definition components. Identify steps to define a new printer using custom components. Identify features of the Pasta utility. Identify steps to define a printer type to use Pasta. Identify features of PrintForms. Identify reasons to customize the  more...

Oracle 11i10 System Admin Personalization Workflow Components ...otal Learning Time: 3 hours Objectives: Unit 1: Personalizing OA Framework Pages Identify features of personalizations. Match the profile options configured to enable or disable page personalization with their features. Identify steps to perform administrator-level page personalization. Identify steps to personalize the UI of a page at the user level.  more...

Oracle 11i10 Project Foundation Fundamentals Part 1 ...otal Learning Time: 4 hours Objectives: Unit 1: Enterprise Project Management Solution Identify key features of Oracle Project Foundation (PJF). Identify features of Oracle Project Costing (PJC). Identify features of Oracle Project Billing (PJB). Identify features of Oracle Project Resource Management (PJR). Identify features of Oracle Project Management  more...

Oracle 11i10 Project Foundation Fundamentals Part 5 ...al Learning Time: 1.5 hours Objectives: Unit 1: Project Templates Identify features of a project template. Identify the steps to define a project template. Identify the uses of different Quick Entry options on a project template. Identify the steps to define a project using a project template. Unit 2: Task Setup Identify the features of a work  more...

Oracle 11i10 Order to Cash Tax Accounting Period Closing ...al Learning Time: 2.5 hours Objectives: Unit 1: Tax Accounting Process Identify key concepts related to tax in Oracle 11i10 Order to Cash. Identify the steps for setting up tax. Identify options for defining tax codes and rates. Identify key concepts related to tax groups. Distinguish between the Item and Account methods for tax control. Identify options  more...

Oracle 11i10 Order to Cash Setting Up Processing Receipts ...otal Learning Time: 4 hours Objectives: Unit 1: Setting Up Receipts Identify key concepts related to the receipt setup process. Identify options for defining Receivables activities. Identify options for defining a bank. Identify key concepts related to the setups for defining receipts. Identify system options related to setting up receipts. Identify  more...

Oracle 11i10 Order to Cash Shipping Overview Setups ...al Learning Time: 3.5 hours Objectives: Unit 1: Shipping Fundamentals Identify key concepts related to the shipping process. Identify key concepts related to managing the shipping process. Identify options for managing shipping exceptions. Identify options for setting shipping transaction parameters. Identify options for working with shipping document sets.  more...

Lotus Notes R5 Collecting and Organizing Information ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Notes: An Introduction Duration: 1 - 2 Hour(s) Identify the functions of groupware products. Identify the uses of Lotus Notes R5. Match the primary programs of the Lotus Notes R5 environment with their uses. Identify the features that provide security in Lotus Notes R5. Match the different application types in Lotus  more...

Lotus Notes R5 Messaging and Working Remotely ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Messaging: Basics Duration: 2 - 3 Hour(s) Open a mail database by using the Databases bookmark folder. Match mail folders and mail views with their contents. Send a mail message. Attach a file to a mail message. Send a bookmark in a mail message. Preview a mail message in the preview pane. Reply to a mail message.  more...

Lotus Notes R5 Calendaring and Scheduling ...tal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Working with Appointments and Alarms Duration: 2 - 3 Hour(s) Identify the uses of the Lotus Notes R5 calendar. Display the Lotus Notes R5 calendar in a specified format. Change the duration of intervals between the time slots on each day. Change the first day of the week. Add an appointment to the Lotus Notes R5  more...

Lotus Notes R5 Managing and Sharing Information ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Designing Forms and Views Duration: 1.5 - 2 Hour(s) Match the Lotus Notes database access levels with the privileges they grant to the users. Create a form. Define the fields in a form. Create a form section. Create a view. Insert a column into a view. Set column properties in a view. Specify a selection condition  more...

Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Active Directory Logical Models Duration: 2 - 3 Hour(s) Identify the guidelines for selecting a single domain. Identify the guidelines for selecting a domain tree. Identify the guidelines for forest implementation. Identify the steps involved in designing a domain structure. Identify the guidelines for determining the  more...

Windows 2000 Dir Services Infrastructure--Part 3 Physical Structure ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Physical Topology Duration: 2 - 3 Hour(s) Identify the features of the replication process in Active Directory. Identify the features of Active Directory replication partitions. Identify the features of replication within and between sites. Identify the features of connection objects. Identify the features of the  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Group Policy Implementation Duration: 1 - 2 Hour(s) Identify the types of Group Policy settings that can be configured. Identify the components of Group Policy objects. Create a Group Policy object. Link an existing Group Policy object to a domain, organizational unit, or site. Identify the times at which Group Policy  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Remote Installation Services (RIS) Duration: 2 - 3 Hour(s) Identify the benefits of configuration management. Identify the features of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the technologies used to deploy Windows 2000 Professional. Identify the  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Microsoft Windows NT 4.0 Duration: 2 - 3 Hour(s) Identify the features of Windows NT Server Directory Services Log on to a domain. Match the various Administration Tools provided by Windows NT 4.0 with the tasks performed by each tool. Identify the functions of user accounts. Create a new user  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Administration of Network Printers Duration: 2 - 3 Hour(s) Sequence the events in the Windows NT printing process. Create a network printer. Configure a network printer. Set the Spool Print Documents So Program Finishes Printing Faster option. Set the Hold Mismatched Documents option. Set the Print  more...

Microsoft FrontPage 2003 Expert User ...otal Learning Time: 3 hours Objectives: Unit 1: Web Components and CSS Create a table of contents for a Web page. Insert a photo gallery into a Web page. Identify features of advanced controls that can be inserted in a Web page. Create a cascading style sheet (CSS) using preexisting templates. Link a cascading style sheet (CSS) to a Web page. Identify the  more...

Macromedia Flash MX 2004 Getting Started ...he basics of Macromedia Flash MX 2004. The course has two units, Flash MX 2004 Fundamentals and Movie Clips and ActionScript. The Flash MX 2004 Fundamentals covers the toolbar, menu bar, frames, layers, colors, and tweening. The Movie Clips and ActionScript unit introduces the concept of movie clips and covers the basics of ActionScript. Learn To: Identify the key features of  more...

Macromedia Flash MX 2004 Fundamentals of ActionScript ...arners to the basics of ActionScript. The course has four units. Understanding ActionScript introduces learners to the new features of ActionScript 2.0 and provides them with a broad-level framework. Working with ActionScript covers the main aspects of ActionScript namely, handling events, using the ActionScript syntax, and working with data. Working with Functions and Statements provides an  more...

Oracle Database 10g Administration Workshop II Part 4 ...otal Learning Time: 8 hours Objectives: Unit 1: ASM and Materialized Views Identify features of Automatic Storage Management (ASM). Identify features of Automatic Storage Management (ASM) architecture. Identify key concepts related to creating and accessing an Automatic Storage Management (ASM) instance. Match the links on the Automatic Storage Management (ASM)  more...

Oracle Database 10g Administration Workshop II Part 3 ...otal Learning Time: 8 hours Objectives: Unit 1: Flashback Technology Identify features of Flashback technology. Identify features of Flashback Database. Sequence the steps for configuring Flashback Database using SQL. Sequence the steps for configuring Flashback Database using Enterprise Manager (EM). Identify options for monitoring Flashback Database.  more...

Oracle Database 10g Adminsitration Workshop I Part 3 ...otal Learning Time: 4 hours Objectives: Unit 1: Working with Databases Identify security practices and principles that are implemented in Oracle Database 10g. Identify advantages of revoking unnecessary privileges from the user group PUBLIC. Identify guidelines for restricting dictionary and directory access. Identify guidelines for restricting administrative  more...

Oracle Database 10g SQL Fundamentals I Part 2 ...otal Learning Time: 8 hours Objectives: Unit 1: DML and Schema Objects Identify the code for using the INSERT statement. Identify the code for using the UPDATE statement. Identify the code for using the DELETE statement. Identify the code for using the MERGE statement for updating or inserting data into a table. Identify ways of controlling transactions in  more...

Oracle Database 10g PL SQL Fundamentals Part 1 ...arner will also learn how to write and use PL/SQL program units, such as stored functions, stored procedures, and packages along with some standard Oracle supplied packages and exception handling techniques in PL/SQL. Learn To: Identify features of PL/SQL. Identify benefits of PL/SQL. Identify features of PL/SQL blocks. Audience: The target course audience is Data  more...

Oracle Database 10g SQL Fundamentals I Part 1 ...otal Learning Time: 8 hours Objectives: Unit 1: Database Management in Oracle 10g Match the different phases of system development life cycle (SDLC) with their features. Identify features of an Entity Relationship (ER) model. Identify features of Relational Database Management System (RDBMS). Identify the structural components of Oracle 10g. Identify  more...

Oracle Database 10g Administration Workshop II Part 2 ...otal Learning Time: 8 hours Objectives: Unit 1: Using RMAN Match various RMAN commands with their features. Distinguish between the methods for issuing RMAN commands. Identify features of the BACKUP command. Identify constraints to be considered for performing backups using RMAN. Identify key concepts related to configuring backups to save time and disk  more...

Oracle Database 10g Administration Workshop I Part 4 ...otal Learning Time: 4 hours Objectives: Unit 1: Undo and Lock Management Identify benefits of undo data. Identify features of undo segments. Identify undo management tasks that a DBA should perform to use Undo efficiently. Identify features of undo retention. Identify the options that you can configure to size the undo tablespace. Identify features of  more...

Oracle Database Administration Workshop I Part 2 ...otal Learning Time: 4 hours Objectives: Unit 1: Managing Users Identify features of database user accounts and profiles in Oracle Database 10g. Identify options you can configure when creating a user. Identify options used to grant privileges to a user. Identify features of quotas assigned to users. Identify the features of roles assigned to users. Unit  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing an Upgrade Strategy Duration: 3 - 4 Hour(s) Identify the features and functions of the primary domain controller (PDC) emulator. Identify the features of security principals in a mixed mode environment. Identify the limitations to the major services that run in mixed mode. Identify security features relating  more...

Windows NT Server 4 0 Routing RAS - Part 3 ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: IP Packet Filtering Duration: 1 - 2 Hour(s) Identify the concepts of IP packet filtering. Match the filtering fields used in IP packet filtering with their description. Enable IP packet filtering on a Windows NT router. Create input filters. Create local host packet filters. Create IP packet filters for  more...

Macromedia Captivate 1 0 Getting Started ...otal Learning Time: 4 hours Objectives: Unit 1: Captivate Fundamentals Identify the key features of Macromedia Captivate 1.0. Identify the key features of the working environment in Macromedia Captivate 1.0. Identify the workflow in Macromedia Captivate 1.0. Unit 2: Working with Movies Identify the movie types in Macromedia Captivate 1.0. Record a new  more...

Macromedia Captivate 1 0 Developing Movies ...otal Learning Time: 4 hours Objectives: Unit 1: Adding Movie Components Identify the steps to add images to a slide. Identify the steps to add audio to a slide. Identify the options to record audio for a movie. Identify the steps to add highlight boxes to a slide. Add playback controls to a movie. Identify the steps to add buttons to a slide. Identify  more...

Macromedia Captivate 1 0 Movies Quizzes MenuBuilder ...otal Learning Time: 4 hours Objectives: Unit 1: Working with Movies and Quizzes Identify custom recording options. Identify preferences you can set for a movie. Identify options for resizing a movie. Identify the options for editing audio timing. Identify the steps for exporting and importing captions. Identify options for importing slides and objects.  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: OSPF: An Introduction Duration: 1 - 2 Hour(s) Identify the features of an autonomous system. Identify the features of OSPF. Identify the advantages of OSPF over RIP. Identify the OSPF packet addressing style applicable in a given network type. Sequence the steps that occur in the creation of a routing table for  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Configuring Demand Dial Routing (DDR) Duration: 1 - 2 Hour(s) Identify the features of DDR. Identify the causes of application errors in DDR. Sequence the steps in the process of the one-way authentication of a Demand Dial router. Sequence the steps in the process of the two-way authentication between two Demand  more...

Advanced Six Sigma The Improve Control Phases of DMAIC ...otal Learning Time: 2 hours Objectives: Unit 1: Existing Processes: Improving Analyze the iterative nature of the DMAIC model for a process. Identify the impact of the Improve phase on a Six Sigma team. Identify the impact of the Improve phase on customers. Unit 2: Newly Improved Process: Controlling Identify the steps to control a newly improved process.  more...

Advanced Six Sigma The Measure Analysis Phases of DMAIC ...otal Learning Time: 2 hours Objectives: Unit 1: Using Data to Improve the Process Identify what needs to be measured in terms of defect, unit, and opportunity. Identify the key activities involved in the Measure Phase. Specify the role of different types of data in the Measure and Analysis phases of DMAIC. Identify the characteristics of a metric system with  more...

Advanced Six Sigma The Define Phase of DMAIC ...otal Learning Time: 2 hours Objectives: Unit 1: Problem Analysis Define a ?good? problem. Implement the DMAIC model to resolve problems. Identify the role of a Six Sigma Champion. Set project expectations regarding duration, time involved, and results to expect. Unit 2: Customer Perspective Define customer needs in terms of quality. Identify how  more...

Supply Chain Management Using Models ...otal Learning Time: 2 hours Objectives: Unit 1: Sourcing and Logistics Benefits Identify factors that help in transforming the supply chain. Identify steps for developing a superior supply chain strategy. Identify characteristics of the quadrants of the sourcing strategy matrix. Match levels in sourcing strategy with their characteristics. Identify primary  more...

SAP R 3 3 0 ... Learning Time 7 - 10 Hour(s) Course Contents Unit 1: Dialog Control and Management Duration: 3 - 4 Hour(s) Overview. Login and logout. Screen structure and user instructions. SAP common terminology. Operating R/3 with keyboard interaction and function keys. Navigation of R/3's menu system. Execute transactions to complete business management processes.  more...

Networking Technologies Series TCP IP Concepts Architecture ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: TCP/IP Overview Duration: 2 - 3 Hour(s) Identify the features of TCP/IP. Identify the advantages of using connection-oriented over connectionless communication. Match the TCP/IP application services with their uses. Identify the advantages of multiple-layered protocols. Match the different layers in the OSI  more...

Networking Technologies Series TCP IP Protocols ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Internet Protocols (IP) Duration: 1 - 2 Hour(s) Identify the features of the IP. Match the various fields in the IP datagram header layout with their features. Sequence the steps in a IP datagram's passage on the network. Identify the resources that determine the performance of the IP. Match the different  more...

Networking Technologies Series TCP IP Internetwork Mgt ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Internet Duration: 1.5 - 2 Hour(s) Identify the features of an e-mail application. Identify the steps in the transmission of an e-mail. Identify the benefits of relaying mail. Sequence the command and responses between the sender and the receiver in Simple Mail Transfer Protocol (SMTP). Identify the ways by  more...

SAP R 3 Working with v3 0 ...l Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Managing the Dialog Duration: 2 - 3 Hour(s) How to login and logout. Identify and locate the R/3 screen service elements. Use Keyboard and Function Key facilities. Use of the three menu levels, selection and opening of applications. Working with a single application. Working with multiple applications.  more...

SAP R 3 v4 0 MM Warehouse Management ...inventory and discusses special WM topics such as storage unit management and warehousing control. L earn To: Warehouse management in SAP R/3. Warehouse management master data. Manual WM procedures. Creating transfer requirements. Transferring stock. C ontent Emphasis Skills-Based A udience This course has been primarily designed for  more...

SAP R 3 v4 0 Retail Organizational Structures and Master Data ... otal Learning Time 6 Hour(s) Course Contents Unit 1: Introduction Duration: 1 Hour(s) Overview of SAP Retail. Processes. Purchasing and sales. Merchandise logistics. Unit 2: Organizational Structures Duration: 1 Hour(s) Organizational units. Purchasing organization. Logistics organizational structure. Sales organization. Organization of  more...

SAP R 3 v4 0 Retail Order Management via Distribution Center ... otal Learning Time 6 Hour(s) Course Contents Unit 1: Sales Order Management Duration: 2 Hour(s) Introduction. The Retail Process. Basic scenario and related processes. Request for Quotation. Sales Order. Promotion Orders. Standard orders. Unit 2: Merchandise Logistics Duration: 2 Hour(s) Materials Planning. Stock Overview. Planning for  more...

SAP R 3 v4 0 Profit Center Accounting ...l Learning Time 5 - 7 Hour(s) Course Contents Unit 1: Introduction Duration: 2 Hour(s) Types of profitability reports within SAP R/3. Profit Center Accounting. Definition, content and goals of profitability reports. Types of Profit Center Accounting. Profit Center Accounting and SAP R/3 organization structures. Profit Centers and company structure. Profit  more...

SAP R 3 v3 0 Information Systems within FI ...l Learning Time 5 - 8 Hour(s) Course Contents Unit 1: Overview Duration: 2 Hour(s) Describe the purpose and architecture of R/3 information systems: the underlying Database structure. information system(s) logic. Information system(s) topology. Goals and applications of information systems. Potential for use of information systems. Describe the FI/IS  more...

SAP R 3 CO Cost Object Controlling ... otal Learning Time 6 Hour(s) Course Contents Unit 1: Principles of Cost Object Controlling Duration: 2 Hour(s) Basic principles. Components of cost accounting. Result of cost object controlling. Product cost planning. Cost usage. Cost control. Unit 2: Basic Functions Duration: 2 Hour(s) Time-based costing. Preliminary costing. Simultaneous  more...

SAP R 3 v4 0 Investment Management - Overview ... otal Learning Time 6 Hour(s) Course Contents Unit 1: Overview Duration: 1 Hour(s) Goals and tasks of investment management. Positioning within business management. Goals of investment management. Tasks associated with investment. Management Ppsitioning of investment management within SAP R/3. Organization structures. Partial components. Integration.  more...

SAP R 3 v4 0 Profitability Analysis - Basics ...l Learning Time 5 - 7 Hour(s) Course Contents Unit 1: Overview of Profitability Analysis Duration: 2 Hour(s) Objectives and Tasks of CO-PA. Integration in Business Areas. Objectives of Profitability Analysis. Types of Profitability Analysis. Finding and Using CO-PA. Organizational Structures. Costing- and Account - Based PA. Data Flows in Profitability  more...

SAP R 3 and the Euro ...resentation of the various functions and tasks. The first unit introduces the political and economic factors determining the introduction of the EURO and the second unit examines the conversion process itself. L earn To: Effects on corporate strategy. Effects on company areas. Purchasing and sales. Business objectives. General and special objectives.  more...

SAP R 3 SD Overview and Master Data ... otal Learning Time 6 Hour(s) Course Contents Unit 1: SD Fundamentals Duration: 3 Hour(s) Benefits and features of Sales and Distribution Processing. Integration of the SD module within the R/3 system. Document flow within the company. Functional elements within SD. Master Data. Sales support. Sales. Shipping. Transport. Billing. Foreign Trade. Sales  more...

SAP R 3 SD Sales and Shipment Processes ... otal Learning Time 6 Hour(s) Course Contents Unit 1: Order Processing Duration: 3 Hour(s) Sales support. Sales activities. Quotation. Sales orders. Outline agreements. Order types. Unit 2: Shipping Processing and Analyses Duration: 3 Hour(s) Shipping activities. Deliveries. Picking and confirmation. Packing. Goods issue. Collective  more...

SAP R 3 System Management System Administration ...l Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Introduction to the R/3 Basis System Duration: 2 - 3 Hour(s) Architecture/System landscape. R/3 Client/Server Architecture. R/3 Information Layers. Central and Multi-Tier Configurations. R/3 Directory Structure R/3 Directory Structure. System Landscapes. R/3 Services. Application Services. Additional  more...

SAP R 3 System Management Advanced Administration CCMS ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: The Basis System for Advanced Users Duration: 3 - 4 Hour(s) Software Logistics. R/3 Data. Transport Request. System Change Option. Client Change Option. TMS. Domain Controller. Creating other Systems. Creating Virtual/External Systems. Backup Domain Controller. Creating Transport Routes. Checking  more...

SAP R 3 v4 x SD Order Processing ...l Learning Time 5 - 8 Hour(s) Course Contents Unit 1: Sales Order Processing Duration: 2 - 3 Hour(s) Order Entry. Typical Business Transaction. Document Types. Reference to a Quotation. Reference to Several Quotations. Create Contract. Order Header. Data in a Sales Document. Overview and Header Screens. Partners Screen. Order Items. Item Data. Item  more...

SAP R 3 Supply Chain Management ...l Learning Time 3 - 6 Hour(s) Course Contents Unit 1: Concept and Objectives Duration: 1 - 2 Hour(s) What do we mean by Supply Chain Management? Logistics through the ages. Different views on the supply chain. What is new within about Supply Chain. Defining the position of Supply Chain Management. Supply Chain Management: A vision. Elements of Supply Chain  more...

PDM and SAP R 3 PDM Introduction ...l Learning Time 4 - 6 Hour(s) Course Contents Unit 1: Introduction to PDM Duration: 2 - 3 Hour(s) Product Data Management. Product Life Cycle. PDM Reference Architecture. Why PDM? Coexistence of PDM and ERP Systems. Product Data in R/3. PDM in the Integrated R/3 Process Chain. PDM Basic Data. PDM Document Management. Classification/Configuration. PDM  more...

SAP R 3 CO Activity Based Costing ...l Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Introduction to Activity Based Costing Duration: 2 - 3 Hour(s) Tasks and Objectives of Activity Based Costing. Objectives. Cause-Related Allocation. Cost Drivers. Business Processes. Analysis Options. Activity Based Costing in the R/3 System. Integration in R/3. Implementing Activity Based Costing.  more...

Business Intelligence ...l Learning Time 4 - 6 Hour(s) Course Contents Unit 1: Strategic Enterprise Management Duration: 2 - 3 Hour(s) Overview. Case for Action. Mission of Business Intelligence. Business Intelligence tasks. Development of a BI Solution. Categorization/Keywords. History from ERP to SEM. Scope of SEM. Distinguishing between BI and SEM. Top-Level Application  more...

SAP R 3 PDM Product Development ...l Learning Time 4 - 6 Hour(s) Course Contents Unit 1: Product Development (Product Data) Duration: 2 - 3 Hour(s) Product Data of a Part to be Produced. AutoCAD Link via the R/3 CAD Interface. Navigating in the PD Structure of a Material. Create Document. Classifying Documents. Saving Documents and Updating Originals. Creating Materials. Linking Documents to  more...

SAP R 3 MM Purchasing Organization and Master Data ...l Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Basic Principles and Organization Unit 1: Basic Principles and Organization Duration: 2 - 3 Hour(s) Purchasing in MM. The Procurement Cycle. Purchasing in R/3. Documents and Functions of Purchasing. Organizational Structures. The Organizational Elements. Organizational Structures of Purchasing. Master  more...

SAP R 3 MM Purchasing Purchase Order Processing and Information System ...l Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Purchase Order Duration: 2 - 3 Hour(s) Purpose of the Purchase Order. Order Types. Manual Purchase Orders. Creating a Standard Purchase Order. Monitoring Purchase Orders. Posting a Goods Receipt. Purchase Order History: Goods Receipt. Invoice Verification. Unit 2: Outline Agreement Duration: 2 -  more...

SAP R 3 FI AR AP Organization Master Records and Posting ...l Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Organization Duration: 2 - 3 Hour(s) FI as a Module in the R/3 System. The Modular Structure of the R/3 System. The FI Module. The Integrated R/3 Environment. Advantages of the Integrated Environment. The FI Module in the R/3 System. Company Structure. Mapping the Company Structure. The Structure in the  more...

SAP R 3 FI AR AP Account Document Posting and Periodic Processing ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Working with Accounts and Documents Duration: 3 - 4 Hour(s) Balance Display. Starting the Program. Initial Balances Display Screen. Account Balance. Product Sales. Line Items. Displaying the Document. Display Currency. Displaying-Changing Items. Starting the Program. Displaying Line Items. Changing  more...

SAP R 3 v4 x MM Inventory Management ...l Learning Time 4 - 8 Hour(s) Course Contents Unit 1: Basic Principles Duration: 1 - 2 Hour(s) Inventory Management. Purpose of Inventory Management. Cooperation between Departments. Goods Receipt for a Purchase Order. Movement Types. Material Master Record. Material Master Record. Maintenance and Areas of Application. Stock Types. The Different Goods  more...

SAP R 3 v4 x Invoice Verification ... Learning Time 6 - 10 Hour(s) Course Contents Unit 1: Getting Started Duration: 1 - 2 Hour(s) The Invoice Verification Module. Module within R/3. Use of the Module. Purchase Order Cycle. Vendor Master Records. Basic Terms. Terms Applied to Invoices. Unit 2: Standard Invoice Verification Duration: 2 - 3 Hour(s) Standard Invoice Verification.  more...

SAP R 3 v4 x FI Payments ...l Learning Time 6 - 9 Hour(s) Course Contents Unit 1: Payment Organization Duration: 2 - 3 Hour(s) House Bank Master Data. Bank Data. Customizing Implementation Guide. Calling up Bank Data. Displaying General Bank Data. Displaying Bank-Specific Data. Configuring Payments. Payment Block Reasons. Paying Company Code. Sending Company Code. Payment Methods  more...

Working with SAP R 3 v4 x ...tal Learning Time 7 - 10 Hour(s) Course Contents Unit 1: Dialog Control and Processing Duration: 3 - 4 Hour(s) Logging On and Off. Starting with a Double Click. Logon. Client and Language. Initial Screen. Logoff. Password. Changing the Password. Layout and Control Elements. Screen Layout. Menu Bar. Pushbutton Area. Command Field. Application Toolbar. Work Area.  more...

Introduction to E-Commerce ...otal Learning Time: 7 hours Objectives: Unit 1: Introduction to E-Commerce (2 hours) Identify the benefits of online training, seminars, and conferences. Identify the functions of intranets and extranets in e-commerce. Identify the internal benefits of e-commerce to a business enterprise. Identify e-commerce customer service issues. Identify the benefits of  more...

Lotus Notes R5 Messaging and Working Remotely ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Messaging: Basics Duration: 2 - 3 Hour(s) Open a mail database by using the Databases bookmark folder. Match mail folders and mail views with their contents. Send a mail message. Attach a file to a mail message. Send a bookmark in a mail message. Preview a mail message in the preview pane. Reply to a mail message.  more...

Lotus Notes R5 Calendaring and Scheduling ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Working with Appointments and Alarms Duration: 2 - 3 Hour(s) Identify the uses of the Lotus Notes R5 calendar. Display the Lotus Notes R5 calendar in a specified format. Change the duration of intervals between the time slots on each day. Change the first day of the week. Add an appointment to the Lotus Notes R5  more...

Lotus Notes R5 Managing and Sharing Information ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Designing Forms and Views Duration: 1.5 - 2 Hour(s) Match the Lotus Notes database access levels with the privileges they grant to the users. Create a form. Define the fields in a form. Create a form section. Create a view. Insert a column into a view. Set column properties in a view. Specify a selection condition  more...

C Programming - Part 1 ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Basics of C Duration: 2 - 3 Hour(s) Sequence the stages in the evolution of C starting from its inception to its standardized form of ANSI version. Sequence the building block elements that form a complete C program. Match the steps of the program development cycle in C with their functions. Compile a given C program by  more...

C Programming - Part 2 ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Arrays Duration: 1 - 2 Hour(s) Identify the features of an array. Specify the number of valid elements for a displayed one-dimensional array declaration statement. Identify the correct one-dimensional array initialization statement for a specified situation. Specify the statement to access an element from a  more...

C Programming - Part 3 ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Pointer Management Duration: 1 - 2 Hour(s) Identify the code to allocate memory for the elements of an array of pointers by using the malloc function. Match the expressions to access the elements of an array of pointers with their outputs. Match the arithmetic expressions involving an array of pointers with their  more...

C Programming - Part 4 ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Advanced Data Handling Duration: 1 - 2 Hour(s) Identify the code to create self-referential structures. Identify the definition of self-referential structures. Identify the code that represents a nested structure. Identify the code to allocate dynamic memory for a specific situation. Identify the uses of the memory  more...

C Programming - Part 1 ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: C++: An Introduction Duration: 1 - 2 Hour(s) Identify the features of the C++ programming language. Identify the benefits of the C++ programming language. Identify the scenario where it would be most appropriate to use C++. Identify the relationship between classes and objects in object-oriented programming. Identify  more...

C Programming - Part 2 ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Assignment, Initialization, and Conversion Duration: 2 - 3 Hour(s) Identify the implications of inappropriately using the default assignment operator in a program. Identify the code to override the assignment operator. Write the code to initialize an object of a specified class. Identify the appropriate constructor that  more...

C Programming - Part 3 ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Polymorphism Duration: 2 - 3 Hour(s) Identify the features of the types of polymorphism. Identify the benefits of polymorphism in C++. Identify the characteristics of the different types of binding functions. Identify the entities that can be overloaded. Identify the syntax to overload a function. Identify the code to  more...

C Programming - Part 4 ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Exception Handling Duration: 2 - 3 Hour(s) Identify the limitations of the traditional error-handling techniques. Implement the exception mechanism in a specified program by specifying the exception handling keywords. Identify the appropriate method for handling a given multipe exception condition. Identify the  more...

C Foundation for Non-C Programmers - Part 1 ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Fundamentals of C++ Duration: 2 - 3 Hour(s) Identify the features of C++. Identify the parts of a C++ program. Match the C++ preprocessor directives with their uses. Sequence the steps in the creation of an executable file from a C++ source code file. Match the data types with their functions. Identify the appropriate  more...

C Foundation for Non-C Programmers - Part 2 ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Classes: Fundamentals Duration: 2 - 3 Hour(s) Match object-oriented programming features with their definitions. Identify a class declaration with the specified private and public data members and functions. Identify the definition of the member function of a class with the specified return type and arguments. Identify  more...

Building Cisco Remote Access Networks Part 1 ...otal Learning Time: 8 hours Objectives: Unit 1: WAN Technologies and Components (2 hours) Identify features of circuit-switched connections. Identify features of packet-switched connections. Identify features of broadband access technologies. Identify features of WAN Encapsulation Protocol types. Identify considerations for selecting WAN technology.  more...

Building Cisco Remote Access Networks - Part 2 ...otal Learning Time: 8 hours Objectives: Unit 1: Accessing Broadband (1 hour) Identify features of Network Address Translation (NAT). Identify commands for translating an address. Identify steps for Port Address Translation (PAT). Identify commands for configuring dynamic Network Address Translation (NAT). Identify commands for configuring address overloading.  more...

Building Cisco Remote Access Networks - Part 3 ...otal Learning Time: 8 hours Objectives: Unit 1: ISDN Overview (1 hour) Identify commands used to configure an Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) connection. Identify commands used to configure caller identification (ID) screening. Identify features of rate adaption. Identify features of Integrated Services Digital Network  more...

Building Cisco Remote Access Networks Part 4 ...otal Learning Time: 8 hours Objectives: Unit 1: Quality of Service (4 hours) Identify types of problems that can occur when merging different traffic streams. Identify the issues that can affect QoS. Identify the three models for QoS. Identify the mechanisms used to achieve QoS. Identify methods for congestion handling. Identify methods for effective use  more...

Data Modeling - Create Basic Models ...l Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Introduction to Relational Data Modeling Duration: 3 Hour(s) Identify the tasks involved in Systems Development. Identify some of the techniques involved in system development. Identify where conceptual modeling fits in a development cycle. Identify where logical modeling fits in a development cycle. Identify  more...

Data Modeling - Develop Depth to Your Models ...l Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Adding Complexity to an Entity Relationship (ER) Model Duration: 3 Hour(s) Identify what a hierarchy is. Create a business hierarchy using One : Many relationships. Create a business hierarchy using a recursive relationship. Resolve a M:M recursive relationship to create a BOM structure. Create an ER diagram to  more...

Process and Function Modeling ...l Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Introduction to Process Modeling Duration: 2 Hour(s) Identify the critical concepts of a method. Identify the components of a method. Identify the techniques used during a system development effort. Identify the uses of process modeling. Identify the benefits of process modeling. Identify how the context  more...

Object Analysis Design Requirements Analysis ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to Object Orientation Duration: 1 - 2 Hour(s) Identify the importance and capabilities of Object Oriented methods. Identify some of the difficulties in system development. Identify the benefits of Object Orientation. Identify how Object Orientation models the real world. Identify the purpose of  more...

Object Analysis Design Design Implementation ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: From Analysis to Design Duration: 2 - 3 Hour(s) Identify the order in which the principles of Object Oriented Analysis are applied. Identify the deliverables from Object Orientated Analysis. Identify the characteristics of Object Types in a system. Identify the purpose of the Design Phase. Sequence the steps  more...

Introduction to Data Warehousing ...l Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Basic Concepts of Data Warehousing Duration: 2 Hour(s) Identify the characteristics of a data warehouse. Identify the activities that users of a given database environment can perform. Identify the features of an operational data store (ODS). Identify the benefits of a data mart. Identify the business imperatives  more...

Oracle SQL Specifics Retrieving and Formatting Data ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Environment Overview Duration: 1 - 2 Hour(s) Identify three Relational Model concepts. Match the five database objects to their definitions. Identify features of Oracle's object relational database management system (ORDBMS), Oracle8. Identify how Oracle8 extends the capabilities of the Oracle7 server.  more...

Oracle SQL Specifics Creating and Managing Database Objects ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Managing Tables Duration: 1.5 - 2 Hour(s) Match each Oracle8 data structure to its description. Use the CREATE TABLE statement to create a table. Use the CREATE TABLE statement and an embedded subquery to create a table from rows in another table. Match the data dictionary views used to confirm tables  more...

Oracle SQL and SQL Plus Advanced SELECT Statements ...l Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Single-Row Subqueries Duration: 2 - 3 Hour(s) Identify the properties of the different types of subqueries. Sequence the steps in the execution of a single-row subquery. Complete a SELECT statement by using a single-row subquery. Complete a SELECT single-row subquery by incorporating comparison operators.  more...

Oracle SQL and SQL Plus SQL Plus and Reporting ...l Learning Time 7 - 8 Hour(s) Course Contents Unit 1: SQL*Plus Duration: 3 Hour(s) Differentiate between SQL and SQL*Plus. Match the SQL*Plus command categories with sample tasks. Write the code to display the column definitions of a given table. Complete the SELECT statement that prompts the user to input a value at run-time by using the & substitution variable.  more...

Oracle SQL Tuning Diagnostics and Tuning Schema ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Performance Duration: 2 - 3 Hour(s) Identify the causes of SQL performance problems. Identify the main system areas that can be addressed with the tuning process. Sequence the steps involved in the tuning methodology. Identify the guidelines to be followed when applying the tuning methodology. Unit  more...

Oracle SQL Tuning Tuning SQL and the Optimizer ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL and Parsing Duration: 2 - 3 Hour(s) Identify the advantages of using array processing. Enable array processing in SQL*Plus. Identify the advantages of using server-side code. Identify whether a given code uses an explicit or an implicit cursor. Identify the advantage of using explicit cursors. Identify the  more...

Oracle Form Builder Forms Fundamentals ...l Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Developer/2000 and Form Builder: An Overview Duration: 3 - 4 Hour(s) Identify the features of Developer/2000. Match the components of Developer/2000 with the tasks that they enable. Identify the common features of Developer/2000 Components. Identify the features of Oracle Toolkit. Identify the features of the  more...

Oracle Form Builder Enhancing the User Interface ...l Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Creating Duration: 2 Hour(s) Identify and create input items. Identify the input item types. Create a check box in the Layout Editor by using the Check Box tool. Convert an existing item into a check box in the Layout Editor by using the Property Palette. Create a list item in the layout Editor by using the List  more...

Oracle Form Builder Writing and Debugging Code ...l Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Runform Messages and Alerts Duration: 2 - 3 Hour(s) Match the communication formats used by Form Builder with their descriptions. Write the code for detecting an error by using built-ins. Write the code to control system messages by using system variables. Write the code to explicitly fail a trigger by using the  more...

Oracle Form Builder Managing Module Types ...otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Project Builder Duration: 3 - 4 Hour(s) Identify the benefits of using Project Builder. Match the terms used in Project Builder with their definitions. Create a connection in Project Builder by using the pop-up menu. Create an empty standalone project using the Project Wizard. Add files to an empty project using  more...

Oracle Form Builder Handling Multiple Object Relationships ...otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Key Triggers and Mouse Events Duration: 2 Hour(s) Create a Key trigger in a form module by using PL/SQL Editor. Identify the rules for defining Key triggers. Match the types of key triggers with their descriptions. Identify the functions of key triggers in a form module. Type in the PL/SQL code to associate a built-in  more...

Oracle Form Builder Including Reusable Oracle Components ...l Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Additional Data Sources Duration: 2 Hour(s) Identify the types of data sources used for performing database operations on data blocks. Base a data block on a FROM clause query by using the Property Palette. Write the code to base a data block on a stored procedure that returns a Ref cursor. Write the code to base  more...

Oracle Report Builder Report Fundamentals ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developer/2000 Report Builder Duration: 1.5 - 2 Hour(s) Identify the feature of Developer/2000 Match the components of Developer/2000 with the tasks that they enable. Invoke Report Builder by using the Project Builder. Identify the common features of Developer/2000 components. Identify the features of Oracle Toolkit.  more...

Oracle Report Builder Enhancing Reports ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Enhancing a Report - Data Model Duration: 1 - 2 Hour(s) Match the Data Model objects with their characteristics. Identify the advantages of modifying the properties of a query statement. Change the structure of a group in the Object Navigator. Update the layout of a report using the Report Wizard. Identify the methods  more...

Oracle Report Builder Controlling Reports ...otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing Report Templates Duration: 1.5 - 2 Hour(s) Match regions of a report template with their purpose. Customize the template margin. Customize the template body. Sequence the steps to register a customized template. Sequence the steps to add a template image. Unit 2: Creating and Using Report Parameters  more...

Oracle8 Database Administration - Manage an Instance ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Architecture Components Duration: 1 - 2 Hour(s) Identify the tasks of a database administrator. Match the terms associated with establishing a database connection with their descriptions. Identify the characteristics of a user process. Identify the characteristics of a server process. Match the memory  more...

Oracle8 Database Administration - Create Databases ...l Learning Time 6 - 8 Hour(s) Course Contents Unit 1 - Creating a Database: Procedure Duration: 1 - 2 Hour(s) Identify the guidelines for creating an OFA structure. Match the ORACLE_HOME subdirectories with their contents. Identify the factors to be considered when creating a database. Identify the requirements for creating a database. Identify the guidelines to be  more...