From Serebra Learning Corporation
Training for Non Trainers 


Learn how non trainers can train successfully The pace of change is accelerating which means employees must
CONTINUOUSLY update and learn new skills. Developing people involves many activities, of which training is perhaps the most important. You don't have to become a professional trainer, but the techniques covered in this course will ensure you can achieve the right results.
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Microsoft Windows 2000 Network Infrastructure Administration Part 3: IP Routing 
This is the third course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot
DNS,
DHCP,
Remote Access,
Network Protocols, IP Routing, and
WINS in a
Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000 network protocols;
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Microsoft PowerPoint 97 Advanced 
The units in this course will introduce you to some advanced features of
PowerPoint as you enhance and customize charts, embed and link data, insert movies, sound, and hyperlinks, use slide show features such as animating charts and adding sound to customize a slide show, and work with special PowerPoint features such as exporting a presentation to
35mm slides, saving a presentation for use on the
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Technical Support Essentials 
These days, technical support agents (
TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and
TSA activities. It covers the technology that links the TSA to the customer and to
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e-Mentoring 
Rapid changes in the way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and proteges, developing trust, using
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Building a Quality Management System 
This course introduces the
Quality Management System (
QMS) model which is a conceptual framework for the
ISO 9001:2000 standard requirements. The QMS model emphasizes ISO 9001:2000's new focus on a process approach to quality, continual improvement, and customer satisfaction. In addition, this course describes the important role that documentation plays in building a quality management system and
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Testing and Instrumenting C Applications 
To introduce the concepts of software testing and debugging and to describe the use of the
Debug and
Trace programmatic classes in the .NET Framework class library and the
Visual Studio .NET and
SDK interactive debuggers
Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing
MCAD or
MCSD .NET
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Testing and Instrumenting Web Applications in C 
To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in
Visual Studio .NET or pursuing
MCAD or
MCSD .NET certification
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Web Application Tracing and Debugging in C 
To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in
Visual Studio .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing
MCAD or
MCSD .NET certification
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Web Application Tracing and Debugging in VB NET 
To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in
Visual Studio .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing
MCAD or
MCSD .NET certification
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Win2000 Professional Managing Hardware Devices 
In this course you will learn to install, operate, and manage
MCSE hardware devices. You will be introduced to the procedure for installing and configuring
Plug and
Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure
DVD and
CD-ROM devices and removable media, such as tape devices. You
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Win2000 Server Managing Hardware Devices Drivers 
In this course you will learn to install, operate, and manage
MCSE hardware devices. You will be introduced to the procedure for installing and configuring
Plug and
Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure
DVD and
CD-ROM devices and removable media, such as tape devices. You
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Microsoft SMS 2003 Managing Software Updates 
To demonstrate how to manage software updates
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003
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Configuring and Troubleshooting Group Policy 
To identify the tasks and strategies involved in configuring and troubleshooting group policy
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Windows Server 2003 Active Directory; learners preparing for
MCSE certification exams
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Linux and CLI 
To understand OS terminology and be able to interact with the shell and commands via the command line interface
Students wishing to acquire the basic skills required as a
Linux system administrator.
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COBOL Basic Applications 
This course will present task-based, real-world scenarios covering the design, coding, and implementation of one type of
COBOL application that is commonly required by businesses with large files. An example date field problem is identified and resolved. A simple COBOL product recall application is designed using flowcharts, pseudocode, and
Record Layout Forms. The contents of a sequential master
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COBOL Interactive Applications 
...les. An application will be created that allows a user to update a relative master recalled parts file by manually inputting the data, and automatically generate a transaction log of the updated records. This course is based on
ANSI X3.23-1974 and ANSI X3.23-1985 COBOL standards. It is a prerequisite to
COBOL:
Report Generation. This course is designed for individuals with some prior
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Using Composite Data Types 
To identify the benefits associated with records and collections, declare and initialize nested tables and
VARRAYs, and create and reference an
INDEX BY table and table of records
Database administrators, application developers, and database operators
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Advanced Data Manipulation Features in Word 2007 
Word 2007 enables you to create forms quickly and easily, so that they can be used by other users of
Word 2007. Forms contain form fields that you can link to external data sources, and Word 2007 contains security features to protect forms from tampering by other users. Inserting fields has been simplified in Word 2007 by means of built-in commands and content controls. The mail merge feature is
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Microsoft Access 97 Intermediate 
This highly interactive
CBT contains three units that cover advanced
Access 97 skills. Through step-by-step instruction within a realistic simulation of
Microsoft Access, individuals learn how to create multiple task queries, develop form as and sub-forms, create complex reports, share access information with other office programs and create advanced queries. Performance-based
Pre- and
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McAfee VirusScan 
This course will provide a computer user with an understanding of the
McAfee VirusScan software. It will also cover the user interface as well as how to update the software, and scan for viruses A computer user who has some computer experience, but needs to understand why and when they would need to use a virus scanning software on their computer. PC owner with a good understanding of
PCs and
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Adobe GoLive CS2 Enhancements and Publishing Your Site 
This course introduces you to enhancements and publishing a
Web site using
Adobe GoLive CS2. In this course, you will learn how to create rollovers and forms. You will also learn to add multimedia and flash files to your Web site and correct broken links, change and update links, connect your site to a server, and finally upload your site. The audience consists of Web designers and developers
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SQL Server 7.0 Introduction 
...ew of the features and benefits of
SQL Server 7.0 a major update to
Microsoft's SQL Server database product. It describes the major differences between versions 6.5 and 7.0 and examines core components data warehousing application development tools and
SQL management tools. This course provides an excellent foundation for advanced courses on upgrade and installation system management
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Java 2: Applets and Imaging 
...cycle. The course also explains the paint repaint and the update methods and the differences between the three methods. You will be introduced to the various components of the
Delegation Event Model in
JDK 1.2 and the class hierarchy in the java.awt.event package. In addition you will learn to implement the various listener interfaces and use the adapter classes for handling events. Finally the
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Microsoft Windows 2000 Network Infrastructure Administration Part 3: IP Routing 


This is the third course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot
DNS,
DHCP,
Remote Access,
Network Protocols, IP Routing, and
WINS in a
Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000 network protocols;
more...
SQL Basic Skills 
This course will provide the student with an overview of database objects, such as tables, indexes, views and triggers. Additionally, the students willl be able to query and update tables using
SQL statements.
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