Online Upon eLearning

Business Execution in Action ...he heads of its corporate executives, but are never acted upon. This course will assist you in the process of "executing business execution" in your organization. All organizations share three common key processes: the people process, the strategy process, and the operations process. One lesson will explore ways to employ the principles of business execution to improve and streamline these  more...

Managing Six Sigma Team Performance ...ers with mastery over these tools, Black Belts are called upon to select the right tools to meet various team conditions and objectives. And Black Belts share yet another responsibility throughout a team's tenure: evaluating team performance and rewarding its contributions to the organization. This course explores several team management strategies for Black Belts who seek to improve the  more...

Data Collection and Measurement in Six Sigma ...Black Belt (SSBB) An organization's success depends upon how it delivers on its processes. Before Black Belts can begin to improve an organization's processes, they must measure those processes with the appropriate data. The crucial steps of data collection and measurement precede process improvement in any Six Sigma initiative. Successful data collection starts with careful planning; a  more...

Six Sigma Process Improvement ...new ones. Six Sigma Champions generally choose to improve upon existing processes. This course is designed to help Champions learn how to use Six Sigma's Define - Measure - Analyze - Improve - Control (DMAIC) methodology to upgrade current processes. It also explores using Six Sigma tools and methods to understand customer requirements, recognize the gaps between current deliverables and  more...

Fair Labor Standards Act FLSA ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Interviewing Hiring Practices ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Documenting Discipline ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Code of Conduct Awareness ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Workplace Ethics ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Workplace Diversity Awareness ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Integrated Project Execution Monitoring and Control ...ager firm foundation by which to monitor project work and upon which to base decisions. When problems arise, strategies for managing changes help get the project back in line. This course will equip project managers with skills to manage change in an integrated fashion so that, for example, changes to scope are reflected appropriately in the quality, schedule, and cost baselines. The Project  more...

Controlling Managing and Closing a Project PRINCE2 2009-aligned ...a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The bulk of the project work is done during the stage-related processes, when Stage Plans are implemented and product creation and delivery is monitored, controlled and reported. Once the final  more...

Core PMI Values and Ethical Standards ... As a project manager, you will inevitably be called upon to address ethical dilemmas. The type and complexity of these dilemmas can vary significantly from balancing the competing interests of stakeholders to adhering to conflicting legal, multi-cultural, and multi-national rules, regulations, and requirements. Addressing these issues is much more complex than simply deciding what is  more...

Cisco CVOICE 8 0 VoIP Call Legs Cisco CVOICE 8.0: VoIP Call Legs Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) The inherent characteristics of a converged voice and data IP network create challenges for network engineers and administrators in delivering voice traffic. This course describes the challenges of integrating a voice and data network and offers  more...

Antitrust - Overview ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Work with Files Programs and Printing in Windows Vista Work with Files, Programs, and Printing in Windows Vista Microsoft Windows Vista introduces some of the most significant changes to Windows Explorer, and file management in general, since the release of Windows 95. Windows Explorer has a new layout, featuring a Details pane that allows you to view extended properties and metadata of files. The Details pane also include a thumbnail of files  more...

Workplace Violence Workplace Violence This course on workplace violence seeks to help employees understand the motivations that trigger violence in the workplace and to prevent workplace violence from occurring. Violence can happen in any type of workplace. According to the Bureau of Labor Statistics, in the US, 10 of the 5,702 work-related deaths in 2005 were attributable to homicide, and 4 to other types of  more...

Anti-Money Laundering ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Problem Solving Determining and Building Your Strengths ... problem-solving skills, it is always possible to improve upon them, and even to develop new skills. To improve, you first need to assess your existing problem-solving style, identify your strengths and weaknesses, and develop an ongoing strategy for sharpening and building your skills. You also need to recognize the key barriers that lie in the way of effective problem solving your biases and  more...

Understanding the Risks of Using Internet Media Electronic Communications ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Foreign Corrupt Practices Act ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Intellectual Property Overview ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Trade Secrets ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Understanding the Americans with Disabilities Act ADA Understanding the Americans with Disabilities Act (ADA) This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act of 1990 (ADA). The ADA makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to ensure  more...

Conflicts of Interest in the Workplace ...f interest. Conflicts of interest do not have to be acted upon to exist they can be inherent in the relationships and interests an employee has. An employee may have a conflict of interest if the employee's personal interests create the appearance of an impropriety, regardless of whether the employee's judgment is actually impaired. For example, an employee with a conflict of interest may make  more...

Rightful Employment Termination ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Equal Employment Opportunity Discriminatory Practices in Hiring ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Procurement Integrity ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

FMLA Leave and More FMLA Leave and More A sick child at home. An accident or injury. A death in the family. Notification to serve on the jury for an upcoming trial. Each of these events is part of life and can temporarily prevent an employee from being able to perform his or her job. Supervisors and managers often find themselves in the position of approving or denying requests for employee leave as they handle  more...

Promoting a Substance-free Workplace ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Code of Conduct Company Template ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not intended to substitute for obtaining legal advice from an attorney licensed in your state. All sample policies within  more...

Integrity in the Workplace ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Preventing Fraud Abuse ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Sarbanes-Oxley What You Need to Know ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

I-9 Compliance Verifying Employment Eligibility of US Non-US Citizens ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

PPE Repiratory Protection HAZWOPER PPE/Repiratory Protection (HAZWOPER) Equipment and devices have been developed over the years to protect the human body against a variety of environmental and physical hazards. Today, many forms of personal protective equipment (PPE) are available to protect you from injuries and illnesses. This training is intended to acquaint you with the different types and the correct selection of PPE.  more...

Taking Control of Your Stress ...perceive a lack of equilibrium between the demands placed upon them and their ability to meet those demands, which, over a period of time, leads to ill-health.' Are you constantly adding items to your to-do list and it seems like your list never shrinks? Are you feeling overwhelmed at work and at home? Are you afraid that stress is starting to negatively impact your health and relationships?  more...

Risk Basics ...olution, risk is an inherent factor. Your success depends upon an ability to understand and operate in a mine field where opportunities abound, but disaster could strike at any moment. Avoiding disaster is no longer left to luck, but is carefully controlled through risk management. The information presented in this course on risk and hedging techniques are vital survival tools for today's  more...

Risk Strategies The Cutting Edge Risk Strategies: The Cutting Edge This course explores seldom-discussed topics vital to your risk-taking strategies. Maintaining a balance between risk and recklessness depends upon your knowledge of business, people, and that little bit extra. That little bit extra in creativity and values can mean the difference between being at the cutting edge or falling off.  more...

The Territorial Account Sales Approach The Territorial Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises  more...

Supervisor Manager Sexual Harassment Awareness Multi-State Edition ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Employee Sexual Harassment Awareness ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Six Sigma Projects and the Black Belt Role ...ds. Success of these improvement projects largely depends upon the Six Sigma teams that understand the project goals. Six Sigma Black Belts lead these teams and must have the qualities and qualifications required to deliver the expected results. This course deals with the key considerations around the selection of kaizen and Six Sigma projects. It also explores Black Belt roles and the  more...

Giving Feedback ...eedback The performance of any organization depends upon the performance of every individual. Giving feedback is a necessary skill and can involve anyone in an organization, whether it is manager-to-report, peer-to-peer, or report-to-manager. There are generally two types of feedback: positive feedback for reinforcing positive behavior, and corrective feedback for correcting negative  more...

HIPAA Privacy Essentials ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Troubleshooting Logon Resource Access Issues in Windows 7 ...cian The desktop support technician is often called upon to help with logon problems and to set up or resolve issues with resource access. Logon errors can be caused by simple issues such as network connectivity or use of incorrect credentials, an inability to contact authenticating servers, account misconfigurations, or even name resolution. This course provides technicians with an  more...

Government Contracting Essentials ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

BIS Export Controls and Antiboycott Provisions ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Migrating Infrastructure to the Cloud Migrating Infrastructure to the Cloud This course explores the steps you should take in determining if your infrastructure has components that are suitable for a cloud solution. It discusses the Service Oriented Architecture (SOA) and grid computing, and highlights characteristics that make these infrastructures suitable or unsuitable for extension to the cloud. The course also explores the  more...

Insider Trading ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Union Awareness ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

Write a Marketable Script in 10 Weeks with Final Draft (Latest Release) Learn how to produce a "marketable" script bundled with award wining Final Draft Software The purpose of this course is not just to produce a single script-although that will happen. The real purpose is to show you the structure of scripts and how to produce "marketable" scripts in a minimal amount of time. The instructor of this course is a seasoned scriptwriter who has a successful history of  more...

Essential Legal and Ethical Principles of the Medical Office ...40206-2.Q: How do I complete my assignments and tests? A: Upon completion of enrollment you will receive email contact from the course instructor, usually within 12-24 hours.Q:What will I learn from this course? How will I help my medical career? A: You will be able to follow and learn the Introduction to Medical Law as well as physician /patient/assistant relationships. You will also learn  more...

Expert Certificate Course in Medical Coding ... goal is to complete the course and pass your final exam. Upon successfully passing the Final Examination with an 85% or better score you will receive a Certificate of Completion from a nationally recognized leader in the field of Medical Transcription, Billing and Coding. You may also seek other types of certification by various entities in the industry. The American Association of  more...

Certified eMarketing Associate Certification (CeMA) ...pected to grow. Source: United States Department of Labor Upon enrollment an certification examiner will contact you to help you prepare for the examination. A book purchase from Amazon may be necessary to prepare for this certification the cost of the book "e-marketing" is about $40.00. The CeMA Exams are taken at your convenience. Please allow one week for the eMA to process your request and  more...

Comprehensive Medical Transcription Training ... goal is to complete the course and pass your final exam. Upon successfully passing the Final Examination with an 85% or better score you will receive a Certificate of Completion from a nationally recognized leader in the field of Medical Transcription, Billing and Coding. Student Testimonials: "I have been, and am working a temporary 8-5 job, until this coming Friday, in an OB/GYN clinic while  more...

Legal Nurse Consulting Certificate Program ...Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study. INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and acquire the knowledge and skills needed to  more...

Technical Writing for the Medical Professional ...upon to write peer-reviewed research papers, articles for colleagues, lectures, presentations, or patient education materials. This course is designed to assist you with the skills and knowledge you will need to effectively write medically related materials. Writing for the medical profession is an exciting and ever-changing field that covers a wide range of areas in medicine, pharmaceuticals,  more...

Microsoft Word 2002 Expert ...r Office applications such as Access. This course builds upon intermediate Word skills by teaching students skills in creating and managing large projects. Many of the skills learned deal with using Word 2002 in team projects, such sending a document for review to another via e-mail. Users will also learn how to customize Word to maximize its potential for the type of work they do, such as  more...

Microsoft Word 2002 Level 3 ...r Office applications such as Access. This course builds upon intermediate Word skills by teaching students skills in creating and managing large projects. Many of the skills learned deal with using Word 2002 in team projects, such as sending a document for review to another via e-mail. Users will also learn how to customize Word to maximize its potential for the type of work they do, such as  more...

Word 2002 ...of their text-based documents. Finally, the course builds upon intermediate Word skills by teaching students skills in creating and managing large projects. This course is designed to to familiarize users with the key introductory, intermediate, and advanced features of Microsoft Word 2002. The course starts out by teaching students tricks that will help them create, edit, and modify  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led Let an Search Engine Expert teach you how to quickly obtain top rankings and generate $$$ for your small business. A Great Value! Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search  more...

Introduction to ISO 9001:2000 ISO 9000 is increasingly becoming the standard for doing business. Organizations worldwide are implementing ISO 9000 Quality Management Systems. What is ISO 9001:2000 and what does it require? Learn to understand the requirements and apply the standard within an organization. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and  more...

Build a Powerful Marketing Strategy--Instructor-Led ...he day of enrollment. This is a certificate program where upon successful completion of the coursework, a signed certificate will be issued. Build a Powerful Marketing Strategy--Instructor-Led A Trump U Course Imagine trying to sell footballs to nursing home residents or life insurance to teenagers. Your chance of succeeding in either case would be pretty low. Now, reverse the scenario and try  more...

How to Critically Evaluate Your Business Plan ... of the most critical components of a business plan based upon that of a real start-up company, Surfparks, LLC. You will need to determine the plan`s overall viability, and recommend whether your firm should invest in the idea. As you take on this responsibility, you will have access to experts who, through video and text, will help you learn the tools and strategies you`ll need to answer the  more...

Negotiate to Win ...he day of enrollment. This is a certificate program where upon successful completion of the coursework, a signed certificate will be issued. Negotiate to Win A Donald Trump Course- This is an intensive program designed to help you build critical skills and give you the ability to apply them to real-world business challenges. Negotiate to Win is an online series of six downloadable audio  more...

The Entrepreneurship Certificate in Marketing Mastery Program ...he day of enrollment. This is a certificate program where upon successful completion of the coursework, a signed certificate will be issued. The Entrepreneurship Certificate in Marketing Mastery Program A Trump U Course The Entrepreneurship Mastery Program is the most comprehensive, results-oriented distance learning program for entrepreneurs available on the online education market today.  more...

Turn Your Life Experience Into College Credit ...ls. There are a total of 6 in-depth lessons each building upon the previous one.Learn from a Life Experience and Adult Education Expert how to gain the competitive advantage and advance your career goals and objectives! Does This Sound Like You? You will benefit from this course if you: Have or have not finished formal schooling Have been out of the paid workforce and are seeking new  more...

5S TRAINING ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 14 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own  more...

Manufacturing Statistics Personal Training Library The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement  more...

Six Sigma Black Belt Personal Training Library ...g measurement systems to ensure that they can be depended upon. (2 Units; Assessments; Approximately 7 hours of training.) The DOE: Screening Experiments course provides an overview of the full family of experimental designs but focuses on Screening Experiments, arguably the most important in the family of Design of Experiments (DOE) for improving quality and productivity levels in  more...

Faculty Introduction to Online Teaching Introduction to Online Teaching is a two-week, self-paced online course designed to give you an understanding of developing and teaching online courses. ? This course is designed for faculty, although certainly the premises are the same for K-12 educators, as well.? Those wishing to earn a State Board Continuing Education Unit (SB-CEU) might prefer to enroll in the Intro to Online Teaching for  more...

Introduction to K-12 Online Teaching ...supplement. This course has been approved for?one SB-CEU upon completion?with a 70 percent or better passing score. It is also a prerequisite to the Intensive Course Development class. This course will: Provide background and path for learning to teach online. Give you the same type of experience your students will have. Show you the importance of engaging students in  more...

AutoCAD 2006 2D ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 12 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the  more...

AutoCAD 2006 3D ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the  more...

Flash I: Mastering the Tools ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. Some students are able to complete the course in as little as one month. However, most students take at least two months to finish the course. The course is entirely self-directed; you may take as much time as you need. Will I be able to work at my own pace? Yes. The modular format of the  more...

14 Purchasing Best Practices ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons. Students generally complete the course in 4-8 hoursWill I be able to work at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace.  more...

7 Steps to A Lot More Sales ...ver hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases in sales and profits of 25%-100% or more in as little as 60-90 days without spending more money on traditional advertising! The course has proven to  more...

QuickBooks Pro 2008 ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Adobe PhotoShop CS ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 12 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Adobe PhotoShop CS to CS2 Upgrade ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 2 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Advanced Certificate in Technical Writing ...ion date and administrative activities reviewed and acted upon. Phase 3 Completion of program. Student presents final written report on complete course of study to CA. Final Portfolio or project based work submitted for review and grading by CA. Phase 4 Certificate Awarded After completing your course of study you will have gained a well-rounded education allowing you to... Perform effective  more...

Bartending the Easy Way-Online ...estions Will I receive a certificate for bartending? Yes, upon successful completion of the course, you will receive the Professional Certificate validated by your instructor. A final score of 90% or above will earn you a Master?s Certificate of Excellence. Additionally, you will be offered the opportunity to purchase an Official University Certificate at the end of the course for $39, though  more...

Bartending to the Max-Online ...estions Will I receive a certificate for bartending? Yes, upon successful completion of the course, you will receive the Professional Certificate validated by your instructor. A final score of 90% or above will earn you a Master?s Certificate of Excellence. Additionally, you will be offered the opportunity to purchase an Official University Certificate at the end of the course for $39, though  more...

Basics of Organizational Communication ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Basics Of Smart International Procurement ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons. Students generally complete the course in 4-8 hoursWill I be able to work at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace.  more...

Certified Compliance Inspector of Stormwater (CCIS Certificate) ... The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This certificate is approved by the United States Green Building Council (USGBC). Certified Compliance Inspector of Stormwater (CCIS?) The 6-hour CCIS? online certification class educates and certifies municipal inspectors and jobsite stormwater managers to  more...

Certified Preparer of SWPPP (CPSWPPP Certificate) ... The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This certificate is approved by the United States Green Building Council (USGBC). Certified Preparer of SWPPP (CPSWPPP?) The 8-hour CPSWPP? online stormwater training and certification educates and certifies individuals to prepare Storm Water Pollution  more...

Crystal Reports XI ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 12 hours (including the hands-on practice simulations). However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have  more...

Crystal Reports 8 This self-paced interactive course will give the student in-depth knowledge of Crystal Reports 8 and all of its functionality. One of the greatest challenges in working with data and databases is creating useful, effective, and efficient reports that people will use to enhance the business capabilities of their companies. Upon completion of this course, the student will be able to quickly create  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Customer Service Plus ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Database Management ...purchase a book. Information about the book will be given upon contacting the instructor. The course is 10 weeks and is self-paced. An instructor is available to answer questions about your database projects. This course provides you with hands-on experience using Microsoft Access 2002. There are several database projects that stimulate hands-on learning and research. All course work and time  more...

Delegation - Leveraging Through Others ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Dreamweaver MX 2004 ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. Some students are able to complete the course in as little as five months. However, most students take one full year to finish their studies. The course is entirely self-directed; you may take as much time as you need. When will I receive my materials? Materials are shipped within 2 business  more...

Expert Purchasing Management ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons. Students generally complete the course in 4-8 hoursWill I be able to work at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace.  more...

Find and Purchase Income Producing Properties--Instructor-Led ...he day of enrollment. This is a certificate program where upon successful completion of the coursework, a signed certificate will be issued. A Trump IACET Accredited Course. Find and Produce Income Producing Properties--Instructor-Led A Trump IACET Accredited Course This course is about combining market analysis with systematic, goal-oriented thinking to outperform the market. Many beginning  more...

Front Desk Agent- Instructor Led ... to complete all of the training.How quickly can I begin? Upon registration you will receive your personal user name and password and directions on how to begin your course work within 24 hours of registration. You will have access to all course materials, student-instructor interaction, assignments and exams.What is the Job Board and how do I gain access to it? The Job Board gives you access  more...

HTML 4 ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of this interactive online video instruction is close to 12 hours. However to maximize the learning experience, that interactive online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace?  more...

Management & Leadership Decision Support Systems Training Program This course will teach you how to effectively and efficiently implement a system of management and leadership Decision Support and decision making. In the 21st Century, and its global economy, the skill of decision making is vitally important to an organization's longevity and success. This course provides a proactive method of effective and efficient decision making. The decision making process  more...

Mastering Purchasing Fundamentals ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons. Students generally complete the course in 4-8 hoursWill I be able to work at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace.  more...

Microsoft Excel For Purchasing Professionals ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons. Students generally complete the course in 4-8 hoursWill I be able to work at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace.  more...

Microsoft Project For Purchasing Professionals ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons. Students generally complete the course in 4-8 hoursWill I be able to work at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace.  more...

Outlook 2007 Level 2 ...upon basic skills taught in the Level 1 course. Students will learn how to customize messages by setting default message formats and fonts, as well as by adding signatures, themes, and stationery. They will also learn how to create, activate, and turn off Out of Office messages; set message importance and sensitivity; delay delivery of messages; request delivery receipts; and create e-mail  more...

Phlebotomy Technician Career Training ...lations, anatomy and physiology, and specimen collection. Upon completion, students should be able to demonstrate competence in the theoretical comprehension of phlebotomy techniques. This course will cover the classroom portion only. Labs and externships are not part of the online program. For more details contact the Continuing Education program. Phlebotomy Technician Career Training This  more...

Powerful Negotiation For Successful Buying ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons. Students generally complete the course in 4-8 hoursWill I be able to work at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace.  more...

PowerPoint 2007 Level 2 ...upon the basic Microsoft Office PowerPoint skills taught in the Level 1 course. For one, students will learn how to modify the Quick Access toolbar. They will also discover how to use existing information to create a presentation, including importing outlines from Word and inserting slides from other presentations. PowerPoint 2007 Level 2 This intermediate-level course builds upon the basic  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate Principles of Home Inspection is a 100 hour professional development industry-based certificate program. This comprehensive course of study is cost affordable and reviews all major home systems and provides in-depth coverage of system and component problems, their practical implications, and inspection strategies for finding them. A comprehensive final exam is provided, to help students prepare  more...

Productivity Management & Leadership Success Training Program This course will teach you how to effectively and efficiently Improve Productivity, Organizational Morale and Quality simultaneously. In the 21st Century, and its global economy, the skills of Productivity Management and Leadership Success are vitally important to an organization's longevity and success. This course provides a proactive method of addressing issues of low employee morale, high  more...

Professional Bar Management ...to manage any bar like a professional. Having been called upon by SELF Magazine and SqueezeOC Magazine for her expertise, Kellie has often been hired to train bar employees and also consults with bars and restaurants in many areas of the business. Upon successful completion of the course, you will receive a Professional Certificate. A score of 90% or above will earn you a Master?s Certificate  more...

Professional Bar Management Mastery Level Certification ...f alcohol. This information is included in the materials. Upon successful completion of the course you will receive two Professional Certificates, one as a Professional Bartender and the other for Professional Bar Management. Those who score a 90% or above on the bartending portion will be awarded the Master?s Certificate of Excellence. All materials are included. Frequently Asked Questions I  more...

QuickBooks Pro 2005 ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length. Will I be able to work at my own pace? Yes. The modular format of the  more...

QuickBooks Pro 2006 ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length. Will I be able to work at my own pace? Yes. The modular format of the  more...

SalesPlus ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Savings Strategy Development ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons. Students generally complete the course in 4-8 hoursWill I be able to work at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace.  more...

Stormwater Subcontractor Short Course ... The student can take longer to adjust to work schedules. Upon completion of the program 2 year access is given to all course content. This certificate is approved by the United States Green Building Council (USGBC). Stormwater Subcontractor Short Course The 1 hour online Subcontractor Short Course educates subcontractors on the basics of stormwater compliance, and the importance of protecting  more...

Strategic Thinking ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Supply Management Contract Writing ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons. Students generally complete the course in 4-8 hoursWill I be able to work at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace.  more...

Team Management - Enabling Teams ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Team Management - Leading Teams ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Team Management - Team Participation ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Teams Management - Managing Team Conflict ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Technical Communication Industry Certificate - Mastery Level ...f Certificate-Based study. Letter grades will be provided upon request at the end of the course or utilize the pass/fail option. Deferred Credit Card Payment Plan; Corporate PO Accepted; Financing Available Welcome to the Technical Communication Industry Certificate - Mastery Level This is our most comprehensive program offering with exercises, activities, assignments, quizzes and deliverables  more...

The Art of Active Listening ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

Word 2007 Level 2 ...upon basic skills covered in the Level 1 course. Students will learn how to further enhance documents by adding items such as symbols, AutoText, multilevel lists, hyperlinks, and information found using the Research task pane. Paragraph formatting will also be examined, covering skills such as setting indents; changing line spacing and page orientation; setting tab stops; applying paragraph  more...

Writing for Business Professionals ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to  more...

CSS ...ount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 12 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the  more...

Microsoft Exam 70-643: TS: Windows Server 2008 Applications Infrastructure, Configuring Certification Training Course ...r, and troubleshoot a Terminal Services (TS) environment. Upon completing the 70-643 course, students will be able to upgrade common server configurations and use the Windows Server Deployment Solution Accelerator. 1 year access is given for this course of study which allows its use as a handy desktop reference anytime, anywhere. Microsoft Exam 70-643: TS: Windows Server 2008 Applications  more...

How to Adopt Green Practices in Business and Gain a Competitive Advantage ...yback of 22% in a few years with a simple office remodel. Upon completion of this course, you will be well prepared to implement a sustainability program. You will develop an action plan to go green and learn how to effectively market and promote your company?s green efforts to help obtain and maintain a competitive edge. Course Goal The course is designed specifically to provide all the  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...here selected Thomson Prometric test centers are located. Upon completion of the exam at the testing center, a score report will be available immediately. If one does not pass the exam, a report will be given indicating the objective areas where improvement is needed. To Learn more visit the AHDI website. Please note, it is not necessary to be ?Certified? in order to be employed as a Medical  more...

Medical Workforce Spanish ...fice settings. No prior knowledge of Spanish is required. Upon successful completion of this course students will be awarded an official Auburn University Certificate of Completion. Medical Workforce Spanish Medical Workforce Spanish is a course designed to provide students with elementary skills in the Spanish language related to the healthcare setting. Students will develop all four  more...

Certificate in Professional Technical Communication ... same it is likely that in ones career you will be called upon to author or edit a particular text. By applying the principles that will be taught, from proposals to magazine articles to user guides and beyond, you can extend your capacity to cover a wide range of projects. Just as importantly, you can gain a broad set of skills that will benefit every project. The organizational skills  more...

Managing Cross-Functions ...rrent global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of value chains. These developments place a premium on managers implementing  more...

The Food and Beverage Industry Overview Version 2 ... be fleeting. Few industries have as much pressure placed upon them as the food and beverage industry - pressure to meet food safety regulations, to keep up with the constantly changing tastes and preferences of a fiercely diverse marketplace, to differentiate their products from their competitors', and to expand globally. Most importantly, they must do all this while keeping operating costs  more...

The Telecommunications Industry Overview Version 2 ...echnologies poses significant threats to carriers relying upon aging infrastructures and outdated marketing strategies. To survive, telecom carriers must consider a number of options, including consolidation, enhanced service offerings, and/or costly technological upgrades. This course is designed to help learners gain an understanding of the telecommunications industry, the tumultuous  more...

About 360-Degree Performance Feedback Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,  more...

Legal Pitfalls Regarding Independent Contractors ...tion, because your company's obligations differ depending upon how workers are classified. Misclassification can result in stiff fines, penalties and back pay and benefit liability. This course will examine the various aspects of hiring and managing independent contractors. You will summarize the hazards of misclassification, learn how to classify workers, and analyze strategies to make sure  more...

Management Development for Technical Professionals If you have ever considered moving up to a managerial position, certain personal and professional traits will be necessary when you make that move. In addition to the skills you have as a technical professional, you need to develop the skills of effective managers. This course will assist you in a self-assessment process that is essential to your efforts to become an effective manager. You will  more...

Controlling Managing Closing a PRINCE2-aligned Project ...a project management system, processes are the foundation upon which every other aspect of the system stands. Processes provide a controlling structure for establishing what to do and when to do it. The bulk of the project work is done during the stage-related processes, when Stage Plans are implemented and product creation and delivery is monitored, controlled and reported. Once the final  more...

Functions of IT Project Managers ...eat; some achieve greatness, others have greatness thrust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better each time a project is delivered successfully. The need for skilled IT  more...

Processes for Quality Products and Services The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The  more...

Strategic Decision Making The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP,  more...

Insider Trading Illegal insider trading is harmful to the marketplace. The ethical arguments against insider trading draw attention to the disparity of information between the two parties to the transaction, the violation of property rights, and the undermining of investors' confidence in the market. This course will provide examples of illegal insider trading and list the main provisions under law governing  more...

Export Controls ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

HIPAA Privacy Rules ...s are affected by HIPAA, and how the privacy rules impact upon them. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the  more...

HIPAA Evaluating the Impact of the Privacy Rule ...ployers evaluate the impact of HIPAA privacy requirements upon their organizations. It teaches them which practices they will need to change and whether they may qualify for certain exceptions. In addition, this course will help employers develop strategies to meet requirements by assessing the gap between what is required by the privacy rule and their organizations' current practices. The  more...

Harassment in the Workplace ...fective harassment prevention training program must touch upon all of these categories. This one-hour course will provide an overview of the characteristics of various forms of harassment and what can be done to create a harassment-free work environment. It addresses how workplace harassment is defined, how to confront workplace harassment, and how to prevent it. It also offers advice on  more...

Supervisor Manager Sexual Harassment Awareness ..., an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to  more...

American Business Formations in the 21st Century ...d just as you interact with individuals differently based upon their personalities and positions, so too, you conduct business with other companies based upon their different formations. In American business, there are four primary formations: Sole Proprietorships, Partnerships, Franchises, and Corporations. This course examines the specific statutory criteria for each of these distinct  more...

Leadership Communication Skills In this course, you will learn what the requirements of leadership are, how to communicate your suitability for the role, and how to communicate with those you lead. Leadership is not the same as management. Unlike management, leadership does not require formal recognition of authority. However, it does place other requirements on the person assuming the leadership role. Before people will  more...

Participating Effectively in a Business Meeting ...ties, make decisions, or carry out actions already agreed upon. Almost every group activity or project requires a meeting, or meetings, of some sort. Knowing how to hold efficient and effective meetings can help make projects successful. In a good meeting, participants' ideas are heard, decisions are made through group discussion and with reasonable speed, and activities are focused on desired  more...

An Essential Guide to Giving Feedback ...upon the performance of everyone within the organization. To ensure that all staff are meeting their potential it is essential that there is a culture which enables feedback to be given and received. This course enables you to become familiar with the key aspects of giving candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in  more...

Giving Feedback A Manager s Guide ...upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process, detailing five  more...

Emotionally Intelligent Leadership Putting emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in  more...

Managing Delivery Delivering to clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what  more...

Technical Support Essentials These days, technical support agents (TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to  more...

Consulting Skills The Consulting Process ...smooth transition into the new facility, you must impress upon Cynthia the importance of implementing her ergonomic initiatives on or before the deadlines you agree on. Unit 2: Setting Consultant Parameters (0.5 - 1 hour) Identify the criteria for effective goals. Set effective goals with a consultant. Identify the steps  more...

SQL and PL SQL Data Retrieval Techniques Course Overview This course is the second in a three-part Oracle series that is based on the ILT course Introduction to Oracle: SQL and PL/SQL. This course describes how to access data from more than one table using joins and aggregating data using group functions. This course also describes how to embed a SQL statement in a clause of another SQL statement to enhance the power of SQL queries.  more...

Oracle SQL for End Users--Part 2 ...e of a SELECT statement. Retrieve data that is dependent upon the value of a group function in a single-row subquery. Identify two common errors that occur when using single-row subqueries. Identify the guidelines for using multiple-row subqueries. Retrieve data that is dependent upon the value of a group function in a multiple-row subquery. Unit 4: Reporting with SQL*Plus Duration:  more...

PowerPoint XP Curriculum ...rs, groups or teams to the extent that they may be called upon to make a presentation on a topic. Learners will need a basic knowledge of either Microsoft Office 97 or 2000 programs and be familiar with Windows 9X or later operating system(s). Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE  more...

PowerPoint XP Proficient User ...rs, groups or teams to the extent that they may be called upon to make a presentation on a topic. Learners will need a basic knowledge of either Microsoft Office 97 or 2000 programs and be familiar with Windows 9X or later operating system(s). Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE  more...

BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting ...ocuments to BizTalk Server. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting learners with contexts of business requirements and considerations. Learn To • Match the elements of the BizTalk Mapper interface with their functions. • Create a map by using BizTalk Mapper. • Identify factors to consider when  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting ...t BizTalk Server 2000 uses. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting contexts of business requirements and considerations. Learn To • Identify key features of application integration components (AICs). • Identify features of pipeline components. • Identify features of the IPipelineComponent  more...

SAP R 3 PP Program Planning MP MRP ...he production planning process and explains how it works. Upon completing this course, the trainee will be able to describe the various planning strategies and their applicability in different types of industries and identify the integration points with Materials Management, Sales & Distribution, Financial Accounting and Controlling modules. Furthermore, the learner will identify the costing  more...

WebSphere Studio 5 0 UDDI Application Server 5 ...pplication Server 5.0. This course continues to build upon the lending library scenario introduced in course 2 of this curriculum. Learn To To identify features of Universal Description, Discovery, and Integration (UDDI). To identify features of Universal Description, Discovery, and Integration (UDDI) information models.  more...

Workplace Aggression Recognizing Aggressive Behavior ...sion, as well as the three stages of aggressive behavior. Upon completing this program, participants will also be able to identify the nine profiles of aggressive employees and the kinds of organizations that foster aggressive behavior. Learn To Fulfill their responsibility regarding workplace aggression. Recognize  more...

Strategic Decision Making Making the Right Decision ...end of this unit, you are part of a team that will decide upon a recommendation for Icon's e-books call center. Icon's effective 24-hour customer service center is located in Graytown, Arizona. However, Icon has been in discussions with a company located in India, which provides outsource call center support for American companies. Many executives look at the cost savings of approximately  more...

WebSphere Studio 5 0 Web Services Clients J2EE ...with an emphasis on session beans. This course builds upon the lending library scenario introduced in course 2 of this curriculum. Learn To To identify features of Web Service clients using Apache SOAP. To use an Apache SOAP to add a new Java product and reference the library classes required for SOAP.  more...

WebSphere Studio 5 0 Web Services Clients J2EE ...with an emphasis on session beans. This course builds upon the lending library scenario introduced in course 2 of this curriculum. Learn To To identify features of Web Service clients using Apache SOAP. To use an Apache SOAP to add a new Java product and reference the library classes required for SOAP.  more...

WebSphere Studio 5 0 UDDI Application Server 5 ...pplication Server 5.0. This course continues to build upon the lending library scenario introduced in course 2 of this curriculum. Learn To To identify features of Universal Description, Discovery, and Integration (UDDI). To identify features of Universal Description, Discovery, and Integration (UDDI) information models.  more...

Scoping the Six Sigma Project ...upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions, identifying projects that will truly  more...

Communicating and Implementing Requirements ...project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation. This course will explore methods of creating a requirements communication plan, developing and presenting a requirements package, and conducting a formal review and sign-off of documented  more...

Executing Monitoring Controlling and Closing a Project ... project and its phases or cancel the project will depend upon the situation.The three Process Groups covered in this course entail many processes that are designed to manage progress, measure performance, take corrective action if need be, and document lessons learned. Competent project managers understand that project success can actually be a dangerous thing. To keep a project team from  more...

Identifying Your Hazardous Waste ...nment before the chemical is introduced into commerce. Upon completion of course, students will be able to: 1. Explain the RCRA hazardous waste identification process 2. Properly identify hazardous wastes according to RCRA regulations 3. Explain the RCRA special regulatory provisions, including mixture rule, derived-from rule, and the contain-in policy 4. Discuss the elements of  more...

RCRA Day to Day Ops The Resource Conservation and Recovery Act (RCRA) is designed to track hazardous waste from cradle to grave. Under RCRA, hazardous waste generators are the first link in the cradle-to-grave hazardous waste management system. This Module covers RCRA Regulations relating to Generators, Containers, and Hazardous Waste Management Plan (HWMP). The goal of HWMP is to handle hazardous waste in a safe,  more...

OSHA 10 Hour for General Industry - Online OSHA Outreach Training ...ed by OSHA standards, on the specific hazards of the job. Upon successful completion of the course, participants will receive an OSHA 10-Hour General Industry Outreach DOL course completion card within 4-6 weeks. Who Should Take the Course? - Entry Level General Industry Workers - Industries include but not limited to: Health Care, Manufacturing, Warehousing, Distribution, Retail, Oil  more...

Spill Prevention Control and Countermeasure - SPCC Online Training ...tates or adjoining shorelines. Learning Objectives: Upon conclusion of this course, the student will be able to: - Explain the most updated SPCC regulations - Prepare, review, and design SPCC Plans - Describe the importance of Emergency Management at facilities - Identify the substantial harm criteria - Design and implement Facility Response Plan and Integrated  more...

8 Hour RCRA Refresher CA The RCRA 8 Hour Refresher course is designed for Environmental Professionals who want to maximize their compliance efforts for health and safety in the workplace. The RCRA Refresher (CA) course covers various types of hazardous waste that may occur at work sites and suggest precautions and protective measures to reduce or eliminate these hazards. Throughout the 8 hour Refresher course, we will  more...

Green Building Commercial Certification Program The Green Building Commercial Certification program serves to re-enforce the ideas behind high performance buildings maximizing operational energy savings; improving comfort, health, and safety of occupants and visitors; and limiting detrimental effects on the environment. This certification program provides instruction in the new methodologies that form the underpinnings of high performance  more...

Green Building - Building Energy Use The Green Building - Building Energy Use training module explores how todaya ™s world view of energy efficiency is very different from the energy conservation mentality of the 1970s. The 70s are representative of a time of long lines at the gas pumps and diminished comfort in our homes and places of work. The energy efficiency model of today involves benefits, not sacrifices. In high  more...

OSHA - 10 Hour Construction Outreach Training Program - Online ...two-hour training component emphasizing workers' rights. Upon successful completion of the course, participants will receive an OSHA 10-Hour Construction Outreach DOL course completion card within 4-6 weeks. The OSHA Ten Hour Construction Outreach Training course has been reviewed and accepted by OSHA for online distribution. It also meets the training requirements set by laws in the  more...

Confined Spaces The online Confined Space safety course reviews the OSHA safety regulations contained in 29 CFR 1926. 21. Confined space safety training is applicable to workers working in permit required confined spaces. It instructs about the hazards that may occur during the work in confined spaces. LEARNING OBJECTIVES: Have an Introduction to Confined Spaces Learn the  more...

Green Infrastructure - Site Assessment - Best Practices course Quiz The self-paced, online Site Assessment course is the second in the Green Infrastructure series. The Site Assessment - Best Practices training module gives you the information and action items for assessing sites and identifying opportunities to implement Best Management Practices (BMPs) in Green planning, design and construction. Topics Discussed: - Mechanisms to affect right-of-way  more...

Green Infrastructure - Stormwater Management - Best Practices - Plus Quiz ... and Infiltration structures - Constructed wetlands Upon completion of the course you will be able to print out an HP&P Safety Certificate for Green Infrastructure - Stormwater Management - Best Practices Training. For Help or Technical Questions on Course: Live technical support is available 24x7. Emails and phones are answered: 24x7 The general support email is: support  more...

Green Building Indoor Environment The Green Building Indoor Environment course reviews how high performance buildings reflect a concern for the total quality of the interior environment. By definition, they provide supportive ambient conditions, including thermal comfort and acceptable indoor air quality, visual comfort, and appropriate acoustical quality. Air temperature, mean radiant temperature, air speed, and humidity are all  more...

Walking and Working Surfaces The Walking and Working Surfaces course alerts participants to the hazards of walking and working surfaces and provides information about workplace action needed to eliminate or control these hazards. LEARNING OBJECTIVES: - Develop a working knowledge of key elements surrounding OSHA's Walking and working surfaces regulation - Understand key terminology concepts - Examine the  more...

Acid-Base Insight Generator ...eans for closed-loop respiration). Objectives Upon completion of this course, the participant will be able to: 1. Locate various pH, HCO3 and PCO2 values on the acid-base matrix, and define their clinical relevance. 2. Discuss different acid-base disorders, their etiology, pathophysiology and means of correction. 3. Define the most probable acid-base disturbance according to  more...

Current Concepts in Chemotherapy ...contact hours of continuing education. Objectives Upon completion of this curriculum, the nurse will be able to: 1. Define how chemotherapy is used in cancer management 2. List the major chemotherapy drug classifications and their general mechanisms of action 3. Identify the major side effects/ toxicities of chemotherapeutic agents 4. Describe safe chemotherapy handling  more...

All About Gamma Globulin ...rrent practices for best patient outcomes. Objectives Upon completion of this course, the participant should be able to: 1. Names at least three conditions for which gamma globulin is indicated 2. Demonstrate understanding of gamma globulin administration by recognizing the steps involved in its preparation and infusion 3. Recognize at least two side effects of gamma globulin infusion  more...

Infection Prevention and Control in Long-Term Care ...event and control infections in LTCFs. Objectives Upon completion of this course, the participant should be able to: 1. Define 2 factors affecting resistance to infection in the elderly. 2. Describe 2 specific infections that may develop in elderly residents of LTCFs and 1 method to prevent each of them. 3. Define 1 function of the Infection Preventionist in a LTCF. 4.  more...

Inotropic Therapy for the Treatment of Chronic Congestive Heart Failure ...3;s employer, facility or institution. Objectives Upon completion of this course, the participant should be able to: 1. Identify at least three indications for inotropic therapy 2. Demonstrate understanding of inotropic medication administration by recognizing the steps involved in medication preparation and infusion 3. Recognize at least three potential complications of inotropic  more...

Goal Zero Catheter Related Blood Stream Infections ...re facilities. This education is expected to be completed upon hire, annually thereafter, and when involvement in these procedures is added to an individuala ™s job responsibilities. State Boards of Nursing have varying positions on the role of the LPN/ LVN in the administration of infusion therapy. A link to each state board of nursing is listed on our site. Competency requirements are  more...

SowellEAC Online Enterprise Architect Certification Program ...rchitecture subject areas, and will provide their resumes upon request. These other faculty members will teach certain sessions under her supervision. Cost of the Program: The fee for the online Certification program is $6, 000 per student, plus a $350 digital resources fee for the University, which includes the Continuing Education Units and Certification. Contacts: For additional  more...