Online User eLearning

DEVELOPING A USER-CENTERED SOFTWARE DESIGN APPROACH DEVELOPING A USER-CENTERED SOFTWARE DESIGN APPROACH  more...

Windows XP Set of 3 Windows XP: Set of 3 Microsoft Windows XP: Set of 3 includes the following: Windows XP: Basic Windows XP: Networking & Internetworking Windows XP: Advanced To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Windows XP Basic ...ogging Off The System Logging On To The System Adding A User To The Computer User Accounts User Account Types Switching Users User Account Attributes Changing The Users Name Changing The Users Password Removing The Users Password Changing The Picture Changing The Account Type Changing The Email Client Passport Creating A New User Account Naming The Account The Help And Support  more...

Windows XP Networking Internetworking Windows XP: Networking & Internetworking Microsoft Lesson 1: Windows XP Internet Explorer Introduction Lesson Objectives Basics Of Internet Choosing A Service Provider My Network Places System Folder Network Connections System Folder The New Connection Wizard Creating A New Connection Completing the New Connection Wizard Connection Properties Dialog Box The General Tab The Options  more...

Windows XP Advanced ...atic Updates Tab The Advanced Tab Performance Settings User Profile Settings Startup And Recovery Settings Selecting A Restore Point Creating A Restore Point Scheduling A Task Adding A Scheduled Task Conclusion Lesson 4: Computer Maintenance Introduction Lesson Objectives Working With System Information Local Disk Drive Tools Check Disk Disk Defragmenter Disk Cleanup  more...

Disaster Recovery with Exchange Server 2007 ...onfiguration (Exam 70-236) Whether from a malicious user, a computer virus or any unfortunate event, there will most likely come a time when your Microsoft Exchange Server will become damaged or experience a loss of data. Through careful planning, the severity of these types of events can be greatly minimized. This course discusses how to plan and implement a disaster recovery strategy  more...

Managing and Troubleshooting Devices Drivers Local Security and User Logon Managing and Troubleshooting Devices, Drivers, Local Security, and User Logon Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot devices, drivers, local security, and user logon  more...

Troubleshooting Windows Vista Deployments ...nd tools to help reduce troubleshooting support costs and user interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course demonstrates troubleshooting startup issues with  more...

Configuring and Troubleshooting User Access on Windows Vista ...User Access on Windows Vista Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista offers enhanced authentication mechanisms to allow legitimate users to log on to systems. These authentication mechanisms include using smart cards, biometrics, and username and password credentials. Once a user is logged onto the computer, Vista  more...

Managing and Troubleshooting Windows Vista Systems ...bjects (GPOs), which are used to configure system-wide or user-based settings, and are automatically applied to prevent problems and implement standards. For easier administration, event forwarding can be used to monitor events on multiple Windows Vista systems using one central location. The improved Task Scheduler is another management tool that can be used to complete administrative tasks on  more...

Introducing User-Centered Design Introducing User-Centered Design To identify the principles and benefits of user-centered design and to determine a practical approach to promoting user-centered design methodology in organizations  more...

Developing an Application Using User-Centered Design Developing an Application Using User-Centered Design To conduct user research and to design effective user interface and interaction elements  more...

The Iterative Process in User-Centered Design The Iterative Process in User-Centered Design To design usability tests and surveys, organize focus groups, and analyze feedback and implement findings for improving product design  more...

Practical Examples of User-Centered Design Practical Examples of User-Centered Design To design user-centered Windows applications and web sites  more...

Oracle 11i User-Defined Attributes Implementation Options and Utilization Oracle 11i: User-Defined Attributes, Implementation Options, and Utilization Oracle To use Oracle Project's user-defined attributes, group implementation options, and utilization reports to capture information, interface with other Oracle applications, and report actual and scheduled utilization and resources  more...

Navigating SAP R 3 Release 4 6 Navigating SAP R/3 Release 4.6 SAP To enable the student to log on to SAP R/3 Release 4.6, manipulate the user interface, navigate the system, and create and configure a favorites list  more...

Configure Windows Vista Environments ... Vista desktop environment, among them the new Aero Glass user interface and the addition of the Windows Sidebar which displays and organizes gadgets. This course describes Windows Vista management utilities and how to use them and how to install and manage devices in Vista the new Aero Glass and Sidebar features of Vista and how to configure them. This course also the new Aero Glass and  more...

Windows Vista Users and Groups ...Users and Groups Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator The use of user and group accounts is fundamental in any network environment for both security and ease of administration. This course describes the types of user and group accounts available for Windows Vista clients, explains how to manage them, and covers best practices  more...

Discover Word 2007 Level 4 ...007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document and file management, editing and formatting tools,  more...

Discover Word 2007 Level 3 ...007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document and file management, editing and formatting tools,  more...

Discover Word 2007 Level 2 ...007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document and file management, editing and formatting tools,  more...

Discover Word 2007 Level 1 ...007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document and file management, editing and formatting tools,  more...

Discover Powerpoint 2007 Level 3 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft PowerPoint 2007. PowerPoint 2007 builds on the presentation features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover PowerPoint basics, creating presentations, working with slides, and working  more...

Discover Powerpoint 2007 Level 2 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft PowerPoint 2007. PowerPoint 2007 builds on the presentation features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover PowerPoint basics, creating presentations, working with slides, and working  more...

Discover Powerpoint 2007 Level 1 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft PowerPoint 2007. PowerPoint 2007 builds on the presentation features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover PowerPoint basics, creating presentations, working with slides, and working  more...

Discover Outlook 2007 Level 3 ...007 from Technology Skills is a rich, multimedia tool for users of Microsoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively. Technology Skills products combine audio, animation, and  more...

Discover Outlook 2007 Level 2 ...007 from Technology Skills is a rich, multimedia tool for users of Microsoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively. Technology Skills products combine audio, animation, and  more...

Discover Outlook 2007 Level 1 ...007 from Technology Skills is a rich, multimedia tool for users of Microsoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively. Technology Skills products combine audio, animation, and  more...

Discover Access 2007 Level 3 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover Access 2007, topics will cover basic database concepts such as  more...

Discover Access 2007 Level 2 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover Access 2007, topics will cover basic database concepts such as  more...

Discover Access 2007 Level 1 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover Access 2007, topics will cover basic database concepts such as  more...

Discover Excel 2007 Level 4 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet concepts, workbook and file management, using formulas and  more...

Discover Excel 2007 Level 3 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet concepts, workbook and file management, using formulas and  more...

Advanced Schemas Advanced Schemas To enhance schemas with user-defined datatypes and namespaces  more...

Discover Excel 2007 Level 2 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet concepts, workbook and file management, using formulas and  more...

Discover Excel 2007 Level 1 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet concepts, workbook and file management, using formulas and  more...

Oracle Database 11g Using Data Types INDEX BY Tables and Cursors in PL SQL Oracle Database 11g: Using Data Types, INDEX BY Tables, and Cursors in PL/SQL Oracle To recognize ways to create user-defined PL/SQL records and INDEX BY tables, and identify the steps for declaring and controlling explicit cursors and cursors with parameters.  more...

Oracle Database 11g Controlling User Access and Managing Schema Objects Oracle Database 11g: Controlling User Access and Managing Schema Objects Oracle To recognize the steps for controlling user access to objects and also for maintaining these objects by dropping columns and adding constraints and indexes.  more...

Regular Expressions and User Access in Oracle Database 10g Regular Expressions and User Access in Oracle Database 10g Oracle To demonstrate how to use regular expression support and control user access in Oracle 10g  more...

Oracle 11i Concurrent Processing Requests Profiles and Forms Oracle 11i: Concurrent Processing, Requests, Profiles, and Forms Oracle To execute application tasks simultaneously by running concurrent requests and request sets, customize the presentation of data, and manage personal user profiles, form attachments, and form flexfields  more...

Up and Running with Microsoft Windows XP Up and Running with Microsoft Windows XP Microsoft To describe how to install and configure hardware, configure networking, and optimize Windows XP  more...

Getting Started with Microsoft Windows XP Getting Started with Microsoft Windows XP Microsoft To describe the basic skills and configurations necessary to start using the Windows XP operating system  more...

Windows XP Advanced Windows XP: Advanced Microsoft To introduce the student to the more advanced improvements in Windows XP  more...

Windows XP Fundamentals Windows XP: Fundamentals Microsoft To introduce the student to the fundamental improvements in Windows XP  more...

Introducing Windows XP Introducing Windows XP Microsoft To outline the basic skills that are necessary to start using the Windows XP operating system  more...

Navigating the Web and System Maintenance with Windows Vista ... new and improved management tools that allow the average user to easily secure and maintain their computer. Windows Vista also ships with Internet Explorer 7, which includes new features for browsing the Web, and protecting users from malicious web sites. This course discusses backup and restore features, including both file backups and complete system recovery options, as well as Windows  more...

Work with Files Programs and Printing in Windows Vista Work with Files, Programs, and Printing in Windows Vista Microsoft Windows Vista introduces some of the most significant changes to Windows Explorer, and file management in general, since the release of Windows 95. Windows Explorer has a new layout, featuring a Details pane that allows you to view extended properties and metadata of files. The Details pane also include a thumbnail of files  more...

Windows Vista Security and Performance Improvements Windows Vista Security and Performance Improvements Microsoft To recognize the security and data protection features in Windows Vista  more...

Getting Started with Windows Vista Getting Started with Windows Vista Microsoft Windows Vista is Microsoft's much anticipated, latest release in the desktop operating system market. Vista includes many new features, most notably an updated graphical user interface, and numerous user-friendly features such as Windows Gadgets. This course discusses the hardware requirements necessary to implement Windows Vista, as well as  more...

Windows Vista User Experience Windows Vista User Experience Microsoft To recognize the changes to the Windows User interface and new and enhanced Windows applications  more...

Office XP for the Advanced User Office XP for the Advanced User Microsoft To provide an overview of the new features and feature enhancements in the following Microsoft Office XP applications - Access, Publisher, FrontPage, and SharePoint Team Services  more...

Custom Controls and Security with Visual Basic 2005 and ASP NET 2 0 Custom Controls and Security with Visual Basic 2005 and ASP.NET 2.0 Microsoft To add user controls, custom web controls, authentication, authorization, and login controls to web forms  more...

Home Networking with Microsoft Windows XP Home Networking with Microsoft Windows XP Microsoft To describe how to set up and configure a network at home  more...

Custom Controls and Security with C 2005 and ASP NET 2 0 Custom Controls and Security with C# 2005 and ASP.NET 2.0 Microsoft To add user controls, custom web controls, authentication, authorization, and login controls to web forms  more...

Discover Windows 7 Level 1 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft Windows 7. With Windows 7, everyday tasks are simpler. Learn how to scan all your open windows with Live Taskbar Previews. Find a file, connect to a network or use Snap to arrange a couple of windows side by side. All in just a few clicks. You will also become skilled at having your PC work the way you want.  more...

Discover Windows 7 Level 3 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft Windows 7. With Windows 7, everyday tasks are simpler. Learn how to scan all your open windows with Live Taskbar Previews. Find a file, connect to a network or use Snap to arrange a couple of windows side by side. All in just a few clicks. You will also become skilled at having your PC work the way you want.  more...

Discover Windows 7 Level 2 ...Technology Skills is a rich, multimedia learning tool for users of Microsoft Windows 7. With Windows 7, everyday tasks are simpler. Learn how to scan all your open windows with Live Taskbar Previews. Find a file, connect to a network or use Snap to arrange a couple of windows side by side. All in just a few clicks. You will also become skilled at having your PC work the way you want.  more...

Outlook XP Proficient Expert ...scover Outlook XP is an interactive productivity tool for users of Microsoft Outlook XP. Outlook XP is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook XP also contains collaboration tools, so information can be shared more effectively. Outlook XP / 2002 (Proficient) Outlook XP Basics Introducing  more...

PPE Personal Protective Equipment PPE: Personal Protective Equipment This course covers types, selection, maintenance, and care of personal protective equipment in the workplace. The types of personal protective equipment (PPE) covered in the course include: hard hat, respiratory protection, hearing protection, and body protection. The content in this course is designed to comply with the intent of the applicable regulatory  more...

Security in Windows Vista ...come the number one concern of administrators and regular users alike. Windows Vista builds on Microsoft s existing security mechanisms, such as Group Policy within Active Directory and Local Group Policy Objects to provide security for computer systems. Windows Vista also builds on the firewall protection introduced in Windows XP and integrates Microsoft s Windows Defender software to  more...

SQL Server 2005 Error Handling Techniques SQL Server 2005 Error Handling Techniques Microsoft recognize how to design code for validating input, for error handling and for user-defined messages in SQL Server 2005  more...

Managing and Maintaining Database Security in SQL Server 2005 Managing and Maintaining Database Security in SQL Server 2005 Microsoft To identify strategies for auditing database security at the server and user levels, and determine the appropriate way to protect against and respond to different types of attack on SQL Server  more...

Service Desk Metrics and Outsourcing ...ing to ensure it is addressing the needs of customers and users, and also to make changes where necessary. When a decision is made to outsource a Service Desk, there are also special considerations that must be planned to ensure that customers and users receive a consistent level of service. This course covers the purpose and importance of using metrics to evaluate the performance of a Service  more...

Implementing Active Directory Users and Groups Implementing Active Directory Users and Groups Microsoft To identify how to plan and implement Active Directory OU, user, and group strategies  more...

Writing UNIX Shell Programs Writing UNIX Shell Programs UNIX To describe how to use flow control, incorporate user input in UNIX shell programs, and debug shell programs  more...

Customizing the UNIX User Environment Customizing the UNIX User Environment UNIX To demonstrate how to customize the UNIX environment to suit user requirements  more...

UNIX User and Data Management UNIX User and Data Management UNIX To demonstrate the core administrative functions of managing users, data, and software on UNIX systems  more...

Solaris 9 System Administration Solaris 9 System Administration Sun To describe how to manage Solaris user accounts and processes and how to install and administer Solaris packages  more...

Windows Server 2003 Managing Users Groups and Computers Windows Server 2003: Managing Users, Groups, and Computers Microsoft To describe how to manage and troubleshoot computer accounts, user accounts, user profiles, and groups in Windows Server 2003  more...

Cisco CVOICE 8 0 Congestion Rate Limiting AutoQos ...d fair queuing (WFQ) functionality, providing support for user-defined traffic classes. A queue is reserved for each class, and traffic belonging to a class is directed to the queue for that class. Low latency queuing (LLQ) brings strict priority queuing to CBWFQ. Strict priority queuing allows delay-sensitive data such as voice to be dequeued and sent first (before packets in other queues are  more...

Actionscript Multimedia in Flash CS4 Actionscript & Multimedia in Flash CS4 Adobe ActionScript, a scripting language used to manipulate Flash movies, is at the heart of creating interactivity in your movies. Gaining a grasp of ActionScript is essential if you want to produce highly interactive user experiences. This, coupled with an ability to integrate sound and video into Flash, will give your movies an interactive edge This  more...

Introduction to Adobe Flash CS4 Professional ...includes an updated interface that is consistent with the user-interface (UI) design of other Adobe Creative Suite products such as Adobe Photoshop. This course demonstrates how to get started in Flash Professional CS4, providing a comprehensive introduction to the updated Flash environment. It introduces the learner to methods of creating graphics, explains how to plan Flash projects, and  more...

Web Development Fundamentals Web Development Fundamentals This course will provide an overview of the concepts and skills necessary to design and publish a web site. It will cover how to use HTML and CSS to develop web site content. It will also provide an overview of the role of languages such as DHTML, XHTML, XML, and JavaScript in web site implementation. It also introduces the user to advanced web techniques such as  more...

Discover Windows 7 Set of 3 Discover Windows 7: Set of 3 Microsoft  more...

CISSP Domain Legal Regulations Investigations Compliance ... major area of concern for everyone from the standard end user to the enterprise environment. Government agencies and corporate groups have come together to create rules and laws that deal with computer crimes and how perpetrators should be dealt with. This course brings together different aspects of computer crime, such as types of crime, laws to deal with crimes, and the ethics that must be  more...

Oracle Database 11g R2 Database Architecture Recovery Operations ...e used to protect against problems such as media failure, user errors, and application errors. This course reviews the major architectural components of the Oracle Database 11g architecture, such as memory structures, background processes, and the logical and physical storage structures. This course also discusses how to prepare an Oracle Database 11g database for recovery and backup using  more...

Oracle Database 11g R2 Performing Restore Recovery Tasks ... the event of a loss of a file due to media, hardware, or user error. The restoration process involves moving a backup into place to be used by the database when a file is damaged. The recovery process involves applying redo to bring the file forward in time to before the failure or up to the failure point. This course discusses the type of failures that can occur and how to recover from them.  more...

Targeting Customizing with MOSS 2007 ...s and functions that you can use to customize content for users. This course describes how to use MOSS to target content and customize functionality for users. Specifically, it discusses how to create an audience and target content for it, how to work with colleagues and distribution lists, and finally how to customize functionality based on user profiles. This course is one of a series in the  more...

Designing Windows 7 Client Configuration ...tandalone client machine or part of a domain. Either way, users and administrators should ensure that computers are secure and are configured properly to mitigate any issues. In a domain environment, client computers should have standardized settings to help reduce costs and desktop support issues. This ensures the users and computers all have the same settings, which a user may or may not be  more...

Deploying Windows 7 Using Zero-Touch Installation ...l the software required, including drivers, applications, user state, and operating system files. The course demonstrates performing ZTI using MDT 2010 and System Center Configuration Manager 2007 by creating the different task sequences required to deploy and capture an image on a reference computer and for deploying the captured image to target computers throughout the network. This course is  more...

Deploying Windows 7 Using WDS and USMT ...dministrators need to consider how they will preserve the user files and settings on each client computer. Microsoft offers user state migration tools that enable the administrator to store the user data in a specified location until Windows 7 is deployed, when that user data can be restored. This course demonstrates how to deploy Windows 7 over the network using Windows Deployment Services. It  more...

Configuring Access to Resources in Windows 7 Configuring Access to Resources in Windows 7 Microsoft Microsoft Certified Technology Specialist Windows 7, Configuration (Exam 70-680) Computer and network access configuration is a major part of a computer administrator's job role. They make sure authentication and authorization schemes, user control, and file access are properly configured on computers in their networks. This course  more...

CompTIA Network 2009 Network Devices ...date them. This course describes network devices from the user level, which includes network interface cards, firewalls, and modems, to network level devices, such as routers, switches, and bridges. It also explains the logical operation of these devices and introduces some of the more specialized hardware and software that might be found in networks. This course maps to CompTIA's Network  more...

CompTIA Security 2008 Messaging User Role Security ...User & Role Security CompTIA SY0-201 CompTIA Security 2008 Edition E-mail and instant messaging have taken over from snail mail, memos, and even to a large extent from phone conversations in modern office environments. The challenge is to ensure that these forms of communication are secure, readily accessible, and that the identity of both parties involved can be confirmed. This course  more...

CompTIA Security 2008 Authentication Methods ... Developing authentication methods that ensure that a user is who they claim to be has been a challenge for administrators since shared networking was first introduced. There are many authentication models and strategies available today. This course introduces the learner to the concepts of AAA, hashing, multi-factor authentication, Kerberos, and domain security. This course is one of a  more...

CompTIA Server 2009 Troubleshooting ... from the server or network administrator to the everyday user, should possess. Administrators, though, need to be able to thoroughly troubleshoot not only desktop computers, their hardware and operating systems, but also more complex and intricate issues that occur on sophisticated server hardware and network infrastructures. This course introduces hardware and software troubleshooting. It  more...

SAP BusinessObjects Web Intelligence ... Web Intelligence is one of the industry's most flexible, user-friendly and powerful reporting solutions. It provides ad hoc query, analysis, and reporting tools in a package that is geared toward the business user. You do not have to know structured query language (SQL) to take advantage of the power offered by Web Intelligence. You can easily create and publish high-quality reports that  more...

SAP Administration SAP Administration SAP SAP administration tasks are essential to ensuring optimum performance and security in an SAP system. This course introduces the most common tasks for System Administrators in SAP, including work process configuration, error investigation, and system monitoring, as well as user management, role assignment, and other tasks necessary to ensure the security of information  more...

SAP BusinessObjects Crystal Reports ... Crystal Reports provides the interface to allow business users to extract and present formatted, layout-centric reports from business data. Crystal Reports provides a very user-friendly interface to various data sources, including data sources outside of the SAP realm. This course provides an introduction to the Crystal Reports reporting tool, including an initiation to the user-friendly  more...

Denial of Service Session Hacking Denial of Service & Session Hacking Denial of Service and Distributed Denial of Service attacks are common methods used by hackers to disrupt service to networks and to corporate environments. Session hijacking is used by hackers as a method to take over sessions after a user has successfully authenticated with a server. This course examines how DoS and DDoS attacks, along with Bots and  more...

SharePoint 2010 New Features for End Users ...Users Microsoft Microsoft SharePoint Server 2010 contains a number of new features and enhancements specifically geared at improving the end user experience. These include enhanced remote file-editing capabilities using Web Apps and mobile devices, improvements to team sites, and enhancements in social computing. This course explores the SharePoint Server 2010 interface, including the  more...

Managing SharePoint 2010 Pages Components ...the management of this document storage is a common power user task. Workflows enable you to streamline the execution of existing business processes using SharePoint, and Web Parts provide additional functionality in how to display SharePoint information. This course examines the creation and customization of publishing pages, web part pages, and pages. In addition, this course explores the  more...

CompTIA Security 2008 Auditing Security Policies Disaster Recovery CompTIA Security 2008: Auditing, Security Policies & Disaster Recovery CompTIA SY0-201 CompTIA Security 2008 Edition Network Administrators create security polices, generate audit reports, and prepare disaster recovery contingency plans in the hope of both avoiding network security failures and being prepared should they actually occur. This course examines the methods used to secure a  more...

Managing Linux User Group Accounts Managing Linux User & Group Accounts CompTIA CompTIA Linux Powered by LPI LX0-102 CompTIA Linux Identify the main issues involved in creating and managing Linux user and group accounts.  more...

Exchange Server 2010 Mailbox Server Administration Exchange Server 2010 Mailbox Server Administration Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) The primary focus of all editions of Exchange Server has been the messaging functionality it provides to users, and this remains the case with the release of Exchange Server 2010. This course discusses how to create user mailboxes as well as  more...

Linux User Notification Device Management ...User Notification & Device Management Linux Professional Institute LPI: Advanced Level Linux Professional Exam 201/202: Advanced Level Linux Professional (LPIC-2) Because Linux and UNIX were designed from inception as multi-user operating systems, there is often the need for a system administrator to provide information about system status and future availability to all users. Rather than  more...

Managing Users Groups Storage in SUSE Linus Managing Users, Groups & Storage in SUSE Linus Novell Certified Linux Professional 10 Certified Linux Professional 10 (Exam 050-697) To manage user and group accounts and storage in SUSE Linux.  more...

Backup Recovery in Exchange Server 2010 ...onfiguration (Exam 70-662) Whether from a malicious user, a computer virus, or any unfortunate event, there will most likely come a time when your Microsoft Exchange Server will become damaged or experience a loss of data. Through careful planning, the severity of these types of events can be greatly minimized. This course discusses how to plan and implement a disaster recovery strategy  more...

Cisco Route 1 0 Configuring Verifying Route Redistribution ...P Routing (ROUTE) v1.0 Routing updates compete with user data for bandwidth and router resources, yet routing updates are critical because they carry the information that routers need to make sound routing decisions. To ensure that a network operates efficiently, you must know how to control and tune routing updates. Since there is no one type of route filter that is appropriate for every  more...

Querying XML Data With XPath and XQuery Querying XML Data With XPath and XQuery The XML Path Language, XPath, is designed to allow the developer to select specific parts of an XML document. XPath is also used extensively with the XML query language, or XQuery. This course will cover how to use these languages to both navigate and query XML data. Specific topics covered include XPath basics, XPath functions, as well XQuery built-in  more...

XML Transformation Using XSLT XSL-FO XML Transformation Using XSLT & XSL-FO XSLT and XSL-FO provide a way to transform XML data into a variety of formats. They each have an important role to play since data often needs to be formatted for presentation to the end user. This course will examine how each is used to format and transform XML for user consumption, as well how to use both client-side and server-side methods to perform  more...

Agile Programming Testing Agile Programming & Testing Agile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals  more...

Planning an Agile Software Development Project Planning an Agile Software Development Project Agile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring  more...

Troubleshooting Logon Resource Access Issues in Windows 7 ...authentication and authorization process, and the various user account policies and settings that can restrict the logon event. It also covers troubleshooting printer access, working with problems with file and printer sharing, and the role of User Account Credentials in causing local or network resource access issues, and troubleshooting printer access. The course describes how account  more...

CompTIA Server 2009 System Software CompTIA Server 2009: System Software CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 To take full advantage of expensive server hardware, a full featured network operating system (NOS) should be employed. Network operating systems provide vital services, such as e-mail, file sharing, DHCP, DNS, and other necessary components of a functional enterprise network. This course covers the  more...

Managing Linux User Group Accounts Managing Linux User & Group Accounts Linux Professional Institute LPI: Junior Level Linux Professional Exam 102: Junior Level Linux Professional (LPIC-1) Identify the main issues involved in creating and managing Linux user and group accounts.  more...

Configuring Hardware Applications in Windows 7 Configuring Hardware & Applications in Windows 7 Microsoft Microsoft Certified Technology Specialist Windows 7, Configuration (Exam 70-680) Configuring device and application support, restrictions, and compatibility is one of the main jobs of desktop administrators. Windows 7 has many features built into it to allow you to perform these actions. This course will examine how to install,  more...

MS Windows 7 First Look for IT Professionals MS Windows 7: First Look for IT Professionals Microsoft Windows 7 is the latest evolution in the Windows workstation product line of operating systems. Windows 7 builds on the accomplishments of Windows Vista and adds enhancements to create an increasingly easy environment to manage. This course looks at the SKUs of Windows 7 that will be available and discusses what is appropriate depending  more...

UNIX THE USER ENVIRONMENT UNIX: THE USER ENVIRONMENT UNIX  more...

CompTIA Network 2009 Network Security ... are basic security procedures including policy creation, user training, and software patching and updating. This course maps to the CompTIA Network (2009) exam objectives for explaining the function of hardware and software security devices and the issues that affect device security, explaining common features of a firewall, explaining the methods of network access security and user  more...

Managing Sharepoint 2010 Features Solutions Managing Sharepoint 2010 Features & Solutions Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers deploying and managing SharePoint solutions and features, managing  more...

Configuring Sharepoint 2010 Site Collections Configuring Sharepoint 2010 Site Collections Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers creating and managing site collections created in SharePoint. Also  more...

JavaScript Advanced Browser Scripting DHTML ...ers to use browser scripting techniques to detect code or user-entry errors, and to dynamically add interactivity to web sites. This course explores and demonstrates how to use JavaScript to incorporate error handling techniques into your programs as well as enhance the interactivity of the user experience using DHTML. Specific topics covered include JavaScript error handling, client-side form  more...

Introduction to the Features of Flash CS3 Introduction to the Features of Flash CS3 Adobe Adobe Flash Professional CS3 is one of the most popular web content development toolsets on the market, providing web professionals with the ability to create interactive experiences, ranging from web sites to instructional media and games. Flash Professional CS3 includes an updated interface that is consistent with the user-interface (UI)  more...

MICROSOFT INTERNET EXPLORER 7 END USER MICROSOFT INTERNET EXPLORER 7: END USER Microsoft  more...

MS INTERNET EXPLORER 8 END USER MS INTERNET EXPLORER 8: END USER Microsoft  more...

LOTUS NOTES 7 END USER LOTUS NOTES 7: END USER IBM  more...

MICROSOFT WINDOWS VISTA NEW FEATURES FOR END USERS MICROSOFT WINDOWS VISTA: NEW FEATURES FOR END USERS Microsoft  more...

MICROSOFT WINDOWS VISTA END USER MICROSOFT WINDOWS VISTA: END USER Microsoft  more...

MICROSOFT WINDOWS XP NEW FEATURES MICROSOFT WINDOWS XP: NEW FEATURES Microsoft  more...

MICROSOFT WINDOWS XP FOR BEGINNERS MICROSOFT WINDOWS XP: FOR BEGINNERS Microsoft  more...

Getting Started with Word 2007 Getting Started with Word 2007 Microsoft With Office Word 2007, Microsoft introduces some of the most significant changes to Word in years. Most notable is the new intuitive user interface which replaces the traditional menus and toolbars, featuring the Ribbon , the Quick Access toolbar, and the Mini Toolbar as well as a new Office button which replaces the File menu. This course provides an  more...

Getting Started with Excel 2007 Getting Started with Excel 2007 Microsoft With the introduction of Office Excel 2007, Microsoft has made substantial changes to the user interface of its spreadsheet application. This course will help get you up-to-speed on the new features, and will introduce you to the basic features and functionality of Excel 2007. This will be accomplished through the demonstration of workbook creation  more...

Getting Started with Access 2007 ...ges to Access in years. Most notable is the intuitive new user interface that replaces the traditional menus and toolbars with features like the Ribbon, the Quick Access Toolbar, and the Microsoft Office button. This course provides an introduction to Access 2007 and demonstrates how to navigate within the new user interface. The introductory steps in planning a database, the components and  more...

Advanced Data Management in Access 2007 ...dvanced query methods make it easy for an experienced end-user to retrieve the results they desire and to have those results displayed in such a way that the data is easy to interpret and analyze. This course describes the various types of join and parameter queries that can be used in Access 2007 and provides demonstrations on the use of action queries, including update, append, delete, and  more...

Collaborating and Using Visio 2007 With Other Programs Collaborating and Using Visio 2007 With Other Programs Microsoft Visio 2007 is a powerful collaboration tool that allows the user to to show content from other applications and also allows content in Visio to be linked to other types of files. This course will show how to link, embed, import and export content and drawings in order to allow for collaboration with other programs while using  more...

Intermediate Access 2002 Intermediate Access 2002 Microsoft To provide an overview of the features and tools in Access 2002 for the intermediate end-user  more...

Actionscript Sound Video in FlashCS3 Actionscript, Sound & Video in FlashCS3 Adobe ActionScript, a scripting language used to manipulate objects and movies in Flash CS3, is at the heart of creating interactivity in your movies. Gaining a grasp of ActionScript is essential if you want to produce highly-interactive user experiences. This, coupled with an ability to integrate sound and video into Flash, will give your movies the  more...

JavaScript Objects Object-Oriented Programming JavaScript: Objects & Object-Oriented Programming Object-oriented programming is an important feature of JavaScript. This course will explore the advantages and implications of object-oriented programming, and prepare the learner to create and utilize user-defined objects in JavaScript. It will also introduce key objects that are part of the JavaScript language, including String, Math,  more...

JavaScript Functions Regular Expressions ...ll functions are technically Function objects and provide users with an alternative way to encapsulate statements to perform more powerful and useful actions in a reusable piece of code. Regular expressions ease the task of validating data in JavaScript programs. This course will explore how to use Function objects and useful predefined functions that are part of the JavaScript language. It  more...

Cisco IUWNE 1 0 Wireless Clients ...tion tools found on common operating systems that allow a user to detect wireless LANs and create basic profiles. It also explains the Cisco software used for client configuration, including Aironet Desktop Utility (ADU), the Aironet Site Survey Utility (ASTU), and the Cisco Aironet Client Administration Utility, as well as the Cisco Secure Services Client that provides IEEE 802.1X user and  more...

Creating Consuming Server Controls With VB 2008 and ASP NET 3 5 ... topics covered include creating and consuming server and user controls, dynamically loading controls, performing control validation and using controls to implement security in an ASP.NET 3.5 web application. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ASP.NET Application Development  more...

Creating User Interfaces with WPF and VB 2008 ...User Interfaces with WPF and VB 2008 Microsoft Windows Presentation Foundation or WPF includes various controls that allow for the development of rich user interfaces. WPF also allows for the creation of user defined and custom controls as well as the integration of Windows Forms. This course covers the various control and layout options that comprise the WPF User Interface. Specific  more...

WPF Content Creation Management with VB 2008 ...es in its applications to further the development of rich user interfaces. Using WPF a developer can create two-dimensional or three-dimensional graphics, create and manipulate images, create and modify documents, and also share resources across applications. Specific areas covered include creating and configuring graphics, utilizing images and multimedia in WPF, creating and formatting  more...

WPF Databinding with VB 2008 ...ws you to incorporate data from multiple sources into the user interface. This course details how WPF not only binds controls to data, but also converts, validates, and formats data in a variety of ways. Specific areas covered include binding to elements, using multiple bindings, utilizing ADO.NET data objects, formatting the display of data, and also data conversion, validation, filtering,  more...

Customizing Deploying WPF Applications with VB 2008 ...to customize the look and feel of an application based on user culture. It also demonstrates how applications are deployed and managed after they are built. Specific areas covered include UI customization, animation, localization, various application deployment options, and managing how updates are made. This course is one of a series in the SkillSoft learning path that covers the objectives  more...

NET Framework 4 0 Web Form Controls with VB 2010 ... topics covered include creating and consuming server and user controls, dynamically loading controls, performing control validation and using controls to implement security in an ASP.NET 4.0 web application. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Web Applications Development with Microsoft .NET Framework 4.0,  more...

SQL Server 2008 Instance Database Configuration ...rver 2008 is the SQL Server Management Studio s graphical user tool which allows administrators and developers to create and configure instances and databases on an enterprise level. SQL Server 2008 also includes the SQL Server Configuration Manager for managing SQL Server services, SQL Server network configuration, and SQL Native Client. This course addresses how to configure a SQL Server  more...

Creating Implementing Programming Objects in SQL Server 2008 ... using assemblies. This course demonstrates how to create user-defined functions, DML and DDL triggers, and stored procedures, as well as how to use the control of flow language in transactions and handle any errors that might arise within them using TRY...CATCH, RAISERROR, and ERROR. The course also demonstrates how to use CLR integration in SQL Server 2008 by deploying CLR code into SQL  more...

Implementing SQL Server 2008 Reporting Services Solutions ...manipulating report data sets, as well as the addition of user interactivity features such as drilldowns, document maps, and sorting. The course also discusses how the functionality of reports can be extended through the incorporation of expressions and custom code assemblies. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft exam: 70-448  more...

Deploying Delivering SQL Server 2008 Reporting Services Reports ...d and formatted, it is time to make them available to the users that need them. This involves the process of deploying reports and the associated data. This course describes the various methods and processes involved in the deployment and execution of reports. It covers the publishing of reports using the Report Manager web interface and BIDS Report Designer tool. Also discussed is the use and  more...

Managing SQL Server 2008 Analysis Services Solutions ...ty solutions related to securing an instance and securing user access. A discussion about disaster recovery, including high-availability solutions and backup solutions is also included in this course. In addition, the course looks at administration, including the tools that can be used to maintain analysis services, how you can process SSAS objects, and how you can use SQL Server Profiler to  more...

Oracle Database 11g Controlling User Access Managing Objects Oracle Database 11g: Controlling User Access & Managing Objects Oracle Oracle Database 11g Administrator Certified Associate 1Z0-047 Oracle Database 11g SQL Expert To recognize the steps for controlling user access to objects and also for maintaining these objects by dropping columns and adding constraints and indexes.  more...

Oracle Database 11g Using Data Types INDEX BY Tables Cursors Oracle Database 11g: Using Data Types, INDEX BY Tables & Cursors Oracle To recognize ways to create user-defined PL/SQL records and INDEX BY tables, and identify the steps for declaring and controlling explicit cursors and cursors with parameters.  more...

Oracle Database 11g Performance Tuning Methodology Tools ...sing the many performance-related pages it provides via a user-friendly graphical user interface. This course provides an introduction to performance tuning methodologies, effective tuning goals, and the types of performance data that can be gathered by diagnostic tools available in Oracle Database 11g. It also demonstrates how to use Time Model and Enterprise Manager to diagnose performance  more...

Oracle Database 11g Tuning PGA Temporary Space AMM ... used to store transient data generated explicitly by the user and implicitly by the system. This course explains how to diagnose PGA memory and temporary tablespace issues and demonstrates how to size the PGA memory and manage temporary tablespaces. In addition, in Oracle 11g, Automatic Shared Memory Management (ASMM) uses dynamic System Global Area (SGA) and memory advisors to automatically  more...

Oracle Database 11g Securing Domain Data In Oracle Secure Backup Oracle Database 11g: Securing Domain & Data In Oracle Secure Backup Oracle Oracle Secure Backup (OSB) maintains its own catalog of OSB and their rights on the administrative server. You can preauthorize users for the use of the obtool command line, RMAN, or both. You can also associate an OSB user with multiple Windows domain accounts or a single account that applies to all Windows domains.  more...

Oracle Database 11g Database Security Oracle Database 11g: Database Security Oracle Oracle Database server is highly secure, but to fully maximize the security features offered, the database must be well protected as well. This course explores how to configure Oracle Database 11g in a secure manner by adhering to industry standard best security practices for operational database deployments. It covers applying the principle of  more...

Oracle Database 11g Database Auditing Oracle Database 11g: Database Auditing Oracle Monitoring or auditing should be an integral part of your security procedures. Oracle Database 11g includes auditing tools for database, user, and fine-grained auditing. This course explores how to implement basic database auditing, privileged user auditing, DML and DDL auditing, and how to send audit records to the operating system files.  more...

Oracle Database 11g Basic User Strong Authentication ...User & Strong Authentication Oracle A basic security requirement is that you must know your users. You must identify them before you can determine their privileges and access rights, so that you can audit their actions on the data. This course covers creating and auditing database authenticated users and operating-system-authenticated users. It explores authenticating users with passwords  more...

Oracle Database 11g Enterprise User Security Proxy Authentication ...User Security & Proxy Authentication Oracle Enterprise User Security addresses the user, the administrative, and the security challenges by centralizing storage and management of user-related information in a Lightweight Directory Access Protocol-compliant directory service. This course describes the basic components of Enterprise User Security. It shows the architecture of this feature  more...

Oracle Database 11g Privileges Roles Application Contexts ...on is the process that determines the privileges that the user is allowed to exercise. In the Oracle database, authorization is determined by the grant of system and object privileges. This course covers implementing roles, enterprise roles, and the securing of objects through procedures. It also describes how secure application roles work and how to manage roles and users by using secure  more...

Oracle Database 11g Oracle Label Security the Data Masking Pack Oracle Database 11g: Oracle Label Security & the Data Masking Pack Oracle Oracle Label Security is a powerful tool for classifying data and mediating access to data based on its classification. It provides an easy-to-implement row-level security solution and is built on the fine-grained access control technology of the virtual private database (VPD). This course describes Oracle Label  more...

Oracle Database 11g R2 Installation Oracle Restart ...and scalability. It also provides customers with improved user service levels, reduced down-time, and more efficient use of IT resources as well as an increased level of performance and security. In addition it provides business intelligence and data warehousing. This course demonstrates how to install the Oracle Grid Infrastructure, use ASMCA to create disk groups, and create and manage ASM  more...

Oracle Database 11g R2 Storage Structures User Security ...User Security Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 An Oracle database is divided into logical storage units called tablespaces. Oracle also provides Oracle-Managed Files (OMF), which eliminate the need for the DBA to directly manage the operating system files in the Oracle database. To access the  more...

Introduction to Adobe Flash Professional CS5 ...includes an updated interface that is consistent with the user-interface (UI) design of other Adobe Creative Suite products such as Adobe Photoshop. This course demonstrates how to get started in Flash Professional CS5, providing a comprehensive introduction to the updated Flash environment. It introduces the learner to methods of creating graphics, explains how to plan Flash projects, and  more...

ActionScript Multimedia in Flash CS5 ActionScript & Multimedia in Flash CS5 Adobe ActionScript, a scripting language used to manipulate Flash movies, is at the heart of creating interactivity in your movies. Gaining a grasp of ActionScript is essential if you want to produce highly interactive user experiences. This, coupled with an ability to integrate sound and video into Flash, will give your movies an interactive edge. This  more...

MS Windows 7 First Look for End Users ...Users Microsoft Windows 7 is the latest evolution in the Windows workstation product line of operating systems. Windows 7 builds on the accomplishments of Windows Vista and adds enhancements to create an increasingly user friendly environment. This course looks at some of the new features of Windows 7 including changes to the taskbar, such as jump lists and quick preview; the new desktop  more...

Getting Started with Windows 7 Getting Started with Windows 7 Microsoft The latest Microsoft operating system, Windows 7, is efficient, fast, and available in a variety of editions to suit different business and personal computer needs. This course introduces the main features of Windows 7 and provides an overview of the desktop, including the taskbar and the Start menu. It also demonstrates how to manage files and  more...

Setting Up Securing Windows 7 ...ws 7 Microsoft Windows 7 provides tools that enable users to easily manage and maintain the operating system, programs, printers, and system and personal files. This course demonstrates how to use the Control Panel to install and manage programs and printers, and it shows the role User Account Control plays in security. This course also demonstrates how to use Backup and Restore, system  more...

Customizing Windows 7 ... Windows 7, Microsoft's newest operating system, enables users to customize their Windows experience by modifying and adjusting many of the features that Windows 7 provides. Using Windows 7, you can change the programs that appear on the Start menu and taskbar, and how they appear, which ensures quicker access to features and programs you use most. Windows 7 also provides different desktop  more...

MS WINDOWS 7 END USER MS WINDOWS 7: END USER Microsoft  more...

Lotus Notes 8 New Features for End Users ...Users IBM Lotus Notes 8 is the latest release of IBM's messaging and collaboration software. This desktop client now ships with an updated look and feel which allows users to centrally manage their e-mail, calendar, instant messaging, as well as a host of new productivity tools. This course explores the new features of the user interface, as well as the key enhancements to the core  more...

Getting Started with Lotus Notes 8 Using Mail ...oftware. Notes 8 has many features that help increase end users' productivity and manage scheduling, allowing them to streamline the way they work. The core component of the application remains its robust e-mail functionality. This course explores the updated user interface of Notes, and introductory topics on Lotus Notes Applications and using the built-in help system. Also included in the  more...

Scheduling Events Managing Applications ...a key application in the Lotus Notes 8 client that allows users to effectively manage their time and streamline the way they work. Using the Calendar, you can share your free and busy time with colleagues, as well as create and book meetings. This course discusses the calendar interface and how to book appointments and meetings with colleagues. This course also shows you how to set up Notes 8  more...

Working with Instant Messaging Contacts Blogs Working with Instant Messaging, Contacts & Blogs Lotus Notes 8 is a version of IBM's popular feature-rich messaging and collaboration software. Notes 8 ships with updated core features and powerful new capabilities to provide an enhanced user experience. This course discusses how to communicate with colleagues using the updated instant messaging features, and how to add and update e-mail  more...

LOTUS NOTES 8 END USER LOTUS NOTES 8: END USER IBM  more...

Customizing the SharePoint 2010 User Interface Programmatically ...User Interface Programmatically Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into programmatically working with  more...

Developing SharePoint 2010 Web Parts Controls Developing SharePoint 2010 Web Parts & Controls Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into developing,  more...

NET Framework 4 Web Form Controls with C 2010 ... topics covered include creating and consuming server and user controls, dynamically loading controls, performing control validation and using controls to implement security in an ASP.NET 4 web application. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Web Applications Development with Microsoft .NET Framework 4,  more...

DISCOVER ACCESS 2010 SET OF 2 DISCOVER ACCESS 2010: SET OF 2 Microsoft Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the discovery of these desktop applications both effective and entertaining. Each course is also designed to help users learn at their own pace, allowing them to repeat topics or jump to anywhere in the course.  more...

DISCOVER EXCEL 2010 SET OF 2 DISCOVER EXCEL 2010: SET OF 2 Microsoft Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the discovery of these desktop applications both effective and entertaining. Each course is also designed to help users learn at their own pace, allowing them to repeat topics or jump to anywhere in the course.  more...

DISCOVER EXCEL 2010 ADVANCED DISCOVER EXCEL 2010: ADVANCED Microsoft Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the discovery of these desktop applications both effective and entertaining. Each course is also designed to help users learn at their own pace, allowing them to repeat topics or jump to anywhere in the course.  more...

DISCOVER OUTLOOK 2010 SET OF 2 DISCOVER OUTLOOK 2010: SET OF 2 Microsoft Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the discovery of these desktop applications both effective and entertaining. Each course is also designed to help users learn at their own pace, allowing them to repeat topics or jump to anywhere in the course.  more...

DISCOVER POWERPOINT 2010 SET OF 2 DISCOVER POWERPOINT 2010: SET OF 2 Microsoft Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the discovery of these desktop applications both effective and entertaining. Each course is also designed to help users learn at their own pace, allowing them to repeat topics or jump to anywhere in the course.  more...

DISCOVER WORD 2010 SET OF 2 DISCOVER WORD 2010: SET OF 2 Microsoft Technology Skills' products combine audio, animation, and software simulation with a simple user interface to make the discovery of these desktop applications both effective and entertaining. Each course is also designed to help users learn at their own pace, allowing them to repeat topics or jump to anywhere in the course.  more...

DISCOVER EXCEL 2010 SET OF 5 DISCOVER EXCEL 2010: SET OF 5 Microsoft Technology Skills' products combine audio, animation, and software simulation with a simple user interface to make the discovery of these desktop applications both effective and entertaining. Each course is also designed to help users learn at their own pace, allowing them to repeat topics or jump to anywhere in the course.  more...

MICROSOFT OFFICE 2010 MICROSOFT OFFICE 2010 Microsoft Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the discovery of these desktop applications both effective and entertaining. Each course is also designed to help users learn at their own pace, allowing them to repeat topics or jump to anywhere in the course.  more...

Manifesting 101: How to Get What You Want w/o Goofing it Up First ! ...rue. The essence of this Course and its series introduces User Friendly Physics or just plain and simple; "How to get what you want in your life to happen, without goofing it up first". The How-To is shown without so much ?doing`. Students will understand energy and how to move it, as they are given actual tools, instruments and exercises, that move us in our choices for livelihood and  more...

Architecting Web Content (Master Class)-Self Directed ... to create consistent structures for your content so that users can find exactly what they want, learn quickly, and act efficiently--buying, voting, learning, or entering a conversation with your team. You?ll learn how to structure your website so it is as effective for the user as possible. This course is aimed at non-programmers, but many programmers have found it a useful introduction to  more...

Technical Communication, an Introduction for Current Technical Writers, Editors & Designers ...rticulate the benefits of technical communication for the user and for your organization. You`ll see how the profession looks today, reflect on the forces that have shaped our field, and identify the wide range of activities that now constitute technical communication. Learn how your work fits into the organization`s process, and where the field is headed. You`ll learn best practices for  more...

Object-Oriented Analysis & Design using UML This will be an eight week course introducing OO Analysis & Design. Each concept taught will be applied to a real world system in a step-by-step modeling of the same. Topics Covered : Why OO, What is UML, Outline of development process, Use Cases, Class Diagrams( basic concepts ), Interaction Diagrams, Class Diagrams( advanced concepts ), Packages & Collaborations, State Diagrams, Activity  more...

Legal Research and Writing This course guides students on how to do legal research and writing. After completing this course, the student is expected to have acquired the basic skills necessary for writing legal documents. The course is designed to give the student exposure to writing briefs, pleadings, (including motions, complaints, answers, appeals, etc.) and even some basic legal correspondence. The Student should  more...

Writing User Guides ...esigned for people who want to focus on writing effective user (how-to) guides. Designed for people who want to enter the technical writing field, this course focuses on writing effective user (how-to) guides and gives an introduction to the job of a user guide writer. Whether writing for the users of a company?s computer system, for cashiers who need to know how to use a scanner, or for  more...

Document Design and Usability ...user friendly, and to user-specifications. Learn how to successfully integrate text and graphics to effectively present complex technical information for delivery through conventional, paper-based documents as well as electronic media including web pages. Beginning with principles of good document design, this course covers situation and audience analysis, document planning, page layout,  more...

Typing Pal--The Best Online Typing Course ...ep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60 exercises and many customized improvement exercises; ? 65 practice  more...

Typing Pal--The Best Online Typing Course ...ep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60 exercises and many customized improvement exercises; ? 65 practice  more...

Typing Pal--The Best Online Typing Course ...ep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun, Typing Pal offers: ? 60 exercises and many customized improvement exercises; ? 65 practice  more...

Ready, Set, XML for Non Programmers ...our text through a maze of software from your desk to the user. You learn about the critical role of software called a parser, that monitors the tags you write to make sure they are correct, then checks the structure of your document, to make sure it matches a standard defined in a Document Type Definition or Schema. Then you create all parts of an XML document, learning how to start and end a  more...

Introduction to XML ...our text through a maze of software from your desk to the user. You learn about the critical role of software called a parser that monitors the tags you write to make sure they are correct, then checks the structure of your document, to make sure it matches a standard defined in a Document Type Definition or Schema. Then you create all parts of an XML document, learning how to start and end a  more...

FrameMaker I: Getting Your Feet Wet ...mmunicators. In this course, you become familiar with the user interface and learn the basic features of the program. This course covers the following material: Introduction to FrameMaker Paragraph and Character Tags Templates Tables Graphics Anchored Frames The material for this course was created for Adobe FrameMaker 7.0 for Windows. If you use an earlier version, slight differences may  more...

Access 2000 This course teaches students the basic database elements, good database design, Microsoft Access tools, and database maintenance and security, among many other skills. This course introduces students to basic elements that compose an Access database and strives to broaden and develop the database design skills that they already possess. Students will start out by learning what a database is and  more...

Access 2000 Expert This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. This advanced course strives to broaden and develop the intermediate database design  more...

Access 2000 Level 3 ...the course, teaching students ways to better manage multi-user databases. This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. In  more...

Access 2000 MOUS This comprehensive course teaches students both the basic and the more advanced elements that compose an Access database. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. This comprehensive course teaches students both the basic and the more advanced  more...

Access 2002 This course introduces students to the basic elements that compose an Access database. Students will learn what a database is and how an effective database should be designed and set up. As the course becomes more advanced, students will use Microsoft Access as a development tool. The course strives to broaden and develop the basic database skills that students already possess. This course  more...

Access 2002 MOUS ...rimary database objects in Access and how to manage multi-user databases. This course introduces students to the new features in Microsoft Access 2002 that set it apart from Access 2000, including speech recognition and the new Task Pane, as well as basic elements that compose an Access database. Students will receive instruction in how to create and use basic tools of the Access application:  more...

Excel 97 Level 3 This advanced level course introduces the accomplished Excel user to the most powerful aspects of Excel. Some topics that will be covered include adjusting default settings; creating views and custom toolbars; protecting worksheets and applying passwords; and importing data from other applications.  more...

Getting Started With Microsoft Windows XP ...s in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course will also walk the students through formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces students to the basic features in Microsoft Windows  more...

Microsoft Access 2002 Expert ...so covered, teaching students ways to better manage multi-user databases. This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. In  more...

Microsoft Access 2002 Level 3 ...so covered, teaching students ways to better manage multi-user databases. This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. In  more...

Microsoft Windows XP Level 1 ... in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course also includes lessons on customizing the Desktop using background colors, Web content, screen savers, and Desktop themes. Students will also gain an understanding of Windows` file system, including how  more...

Office 2000 Advanced ...g. This advanced level course introduces the accomplished user to the most powerful aspects of these applications. It also strives to help the professional become a more effective writer. In this course, students will learn how to use the advanced features of Microsoft Word, Excel, Access, and PowerPoint 2000, as well as a section on business writing. Through Microsoft Word 2000, students will  more...

Office XP (2002) Advanced ...l. Also students will be shown how to better manage multi-user databases. Summarizing list data with outlining and learning how to create and remove custom filters are features of advanced Excel. In advanced PowerPoint, students will learn how to import data from other Microsoft applications. They will also learn how to add video and sound clips and modify charts and tables in their  more...

PowerPoint 2000 In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. As students become more advanced, they will use masters, templates, and animation features, as well as learn how to prepare presentations by working with speaker notes and developing audience handouts. In this course, students will  more...

PowerPoint 2000 Expert ...users will expand on their skills and learn how to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for delivery in different ways, such as readying presentations for 35mm slides and the Web. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export  more...

PowerPoint 2000 Level 3 ...2000. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for delivery in many different ways. For example, students will learn how to customize backgrounds and color schemes, modify charts and pictures, and ready presentations for 35mm slides and  more...

PowerPoint 2000 MOUS ...e Web. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for delivery in many different ways. Students will learn how to customize backgrounds and color schemes, modify charts and pictures, and ready presentations for 35mm slides and the Web. In  more...

PowerPoint 97 This course introduces students to the basic features of Microsoft PowerPoint 97. Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises. They will learn to use templates, create tables, and prepare a presentation for printing. The user will also be introduced to the most powerful aspects of Microsoft PowerPoint 97 as they become  more...

PowerPoint 97 Level 3 In this course, the accomplished PowerPoint user will learn how to enhance text with text anchors, search for and replace fonts, explore multimedia elements, use conferences on LANs and WANs, and explore principles of graphic design.  more...

Windows 2000 Level 1 ...in Microsoft Windows 2000 by walking them through the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. This course introduces students to the basic features in Microsoft Windows 2000. Students will learn end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start  more...

Word 2000 MOUS ...hance the look and functionality of them. Some skills the user will learn include changing font attributes, modifying bodies of text, using the spelling checker, formatting paragraphs using indents, line spacing and tab stops; dividing the document into sections using margins, page breaks, and columns; and inserting symbols, numbered lists, watermarks, graphics, tables, and charts into  more...

A+ 2003 Test Preparation ...just practice tests. During the 90 day access period, the user may take the 70-question A+ 2003 practice test as many times as they like. Each time the test is launched, it pulls 70 questions from a bank of over 1,500 possible questions. This course does not have a pass-fail mark or a grade - it is simply access to practice exams covering the CompTIA A+ 2003 PC Technician Certification. Taking  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) ...nteractive glossary, real world training examples, system user guide, pop-up definitions, interactive hands-on lessons, simulations, audio narration, graphics, animations, screenshots and much more! To become A+ certified through CompTIA, you must pass two exams: the Core test and the DOS/Windows test. Neither of these exams is included in this training course ? you must pay for and take them  more...

Learn MS Explorer 2000 online with eBooks! Practice sessions and Hot Tips help you each step of the way. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms  more...

Learn MS Access 2000 online with eBooks! Clear instructions demonstrate how to build typical business documents, spreadsheets, slides and databases. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software  more...

Learn MS Excel 2000 online with eBooks! Detailed exercises teach you MS Excel 2000. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of  more...

The Internet - Applying the Basics to your Business ...articipants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search engines, where did the Internet originate, what are keywords, etc. Module 2. Simple Techniques for Searching In this module, techniques for searching with tips and making your queries  more...

An Introduction to Linux A Workshop Approach ...users with a hands-on introduction to the Linux operating system. This Web-based course provide users with a hands-on introduction to the Linux operating system, with emphasis on practicing essential skills for setting-up and using a Linux desktop. In all, it covers general information on more than 50 Linux distributions. The course is designed for new users as a way to familiarize themselves  more...

Introduction to ISO 9001:2000 ...ndard and prepares them for ISO 9000 implementation. This user-friendly, self directed course takes you through the basic requirements of the standard and how to address these requirements. We will take you through each point of the ISO 9001:2000 Standard, clarify what it means, how it fits into your organization and how it will affect your job. The Standard is clearly and simply explained.  more...

Java 2 -- Building Graphical User Interfaces ... detail the elements of Java necessary to build graphical user interfaces. This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. The first unit will cover the features of the java.awt.package. It explains the important methods and alignment constants of the Component class. You will learn about the use and application of the Panel, Applet, Window,  more...

Java 2 -- Applets & Imaging ...TML code to run the applet. The unit explains the various User Interface components that can be added to the applets and the types of events these components perform. Finally, the unit explains the differences between an applet and an application, and the procedure for converting an application to an applet. The second unit explains the various attributes of the tag and explains the passing  more...

Linux Complete Set ... and configuration, startup and shutdown, adding/deleting users, installing peripheral devices, backing up and restoring system and user data, application package installation, security, and task scheduling. Students will also learn how to administer and maintain file systems, accounts, printers and hardware devices with the Linux operating system, Linux Network Administration key areas of  more...

Linux System Administration This course will teach students how to setup, install, maintain and administer a computer system using the Linux operating system. Topics include system installation and configuration, startup and shutdown, adding/deleting users, installing peripheral devices, backing up and restoring system and user data, application package installation, security, and task scheduling. Students will also learn  more...

7 Steps to A Lot More Sales ...sale, manufacturing, services and professional practices. User is given 1 year access to this course. 7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover ?hidden? sales opportunities within their business. Upon completion participants will be able to implement the  more...

QuickBooks Pro 2008 ...vable, work with bank accounts, and accounts payable. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data ...user interface (UI) design with ActionScript 3 language in Flash CS3. With John Ulliman as your guide, this video series provides plenty of hands-on experience as you learn how to design a typical shopping application, handle external graphic data, and learn how to draw and manipulate graphs and display text data. You'll also look at different types of data and how to load and use them in your  more...

Adobe Flash CS4 Professional: Essentials ...d specifically to the needs of a beginner or intermediate user of Adobe Flash CS4. During the course you will learn how to create, animate and efficiently mange your rich media content via the brand new CS4 interface. You will understand how to correctly implement features like the new motion tween, motion presets, ActionScript3 event handling and how to professionally set up your site. This  more...

Adobe Photoshop CS4 Extended: Essentials ...: Essentials is intended for the beginner to intermediate user as a guide through comprehensive tutorials on color correction, layout techniques, special effects and image touch up. This series will give you the confidence and know-how to achieve fantastic results using Photoshop CS4 new interface and enhanced tools.This self-directed course can be completed within 90 days or sooner depending  more...

Advanced Certificate in Technical Writing ...to... Perform effective audience and purpose analyses for user-centered documents Write specifically to fit your audience needs Create powerful technical documents including descriptions, processes, instructions, and reports Understand and Apply effectual principles of visual design to your documents Develop valuable information plans and content specifications Estimate and Manage your  more...

AS9100 Aerospace Standard General Employee Training ... ISO 9000. After you place your order, you will receive a user name, password and log-in instructions. You will log-in and work through our interactive training for approximately 1/2 hour. The training includes slides, audio and quizzes. You will be able to work at your own pace, and will be required to pass quizzes throughout the training. FREQUENTLY ASKED QUESTIONS Questions answered in the  more...

Basics of Organizational Communication ...unication, persuasion, conflict and anger, and listening. User is given 1 year access to this course. Organizational Communications Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and  more...

CompTIA A+ Essentials and A+ Specialist Certification Training Courses ...nmental issues and communication and professionalism. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. CompTia A+ Essentials and A+ Specialist Certification Training Courses CompTIA`s A+ is a vendor-neutral certification that validates technical competency in  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...er Astonishment: 10 Secrets to World-Class Customer Care. User is given 1 year access to this course. Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a  more...

Customer Service Plus ...ow to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In this course you?ll learn the basics of customer service and how to consistently provide high-quality customer service. Your expert-led training is presented by Lee Miller.  more...

Dreamweaver MX 2004 ...Users Only. Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. User is given 1 year access to this course. Dreamweaver MX 2004 Dreamweaver is the professional's choice for developing web sites and  more...

Front Desk Agent- Instructor Led ...I begin? Upon registration you will receive your personal user name and password and directions on how to begin your course work within 24 hours of registration. You will have access to all course materials, student-instructor interaction, assignments and exams.What is the Job Board and how do I gain access to it? The Job Board gives you access to resume, cover letter and interview information  more...

ISO 13485 Medical Devices General Employee Training ISO 13485:2003 is a Quality Management System (QMS) specific to organizations providing medical devices, regardless of the type or size of the organization. This course provides a basic understanding of ISO 13485: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted  more...

ISO 9001:2000 General Employee Training ISO 9001:2000 is the standard for quality management systems, and a good tool to improve overall business execution. This course provides a basic understanding of ISO 9001:2000: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted later. ISO 9001:2000 General Employee  more...

Legal Transcription Training ...ion software program and hardware device, that allows the user to listen to standard digital sound files while controlling them with a foot pedal. This state-of-the-art home training program consists of 2 modules and 5 hours of dictation for your transcription practice. It is streamlined and comprehensive, more than you will need to find suitable work in or for a legal office. It is designed  more...

Library Privacy & Confidentiality: Law and Policy Library Privacy & Confidentiality: Law and Policy is designed to help staff gain a better understanding of the USA Patriot Act and other laws as they apply to library user privacy and other issues. Library Privacy & Confidentiality: Law and Policy ?Library Privacy & Confidentiality: Law and Policy? is designed to help staff gain a better understanding of the USA Patriot Act and other laws as  more...

Microsoft Certified Application Specialist Office 2007 ...alist or MOS certification for the Office 2007 Suite. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Microsoft Certified Application Specialist Office 2007 The Microsoft Certified Application Specialist (MCAS) credential, part of the Microsoft Business  more...

Microsoft Excel For Purchasing Professionals ...or purchasing? Look, even if you are an experienced Excel user, you may not be utilizing the tools that can help you make sound purchasing decisions and deliver top-notch presentations. The highly personal and interactive online course "Microsoft Excel For Purchasing Professionals" will enable you to perform sophisticated purchasing analyses through exercises that are based entirely on the  more...

Microsoft Office 2007 Essentials ... comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn. New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of this 2007 edition. These courses will train you how to best meet your needs through the use of Word, Outlook, Excel,  more...

QuickBooks Pro 2005 ..., practice and assess your skills as you become an expert user of the World's most popular accounting software. Welcome to the QuickBooks Pro 2005 Training Series The QuickBooks Pro 2005 course will teach you how to efficiently set up your own accounts and manage your business. Learn inventory management, sales tax issues, task management, classifying transactions, bank statement  more...

QuickBooks Pro 2006 ..., practice and assess your skills as you become an expert user of the World`s most popular accounting software. For beginner or anyone with prior accounting experience. Welcome to the QuickBooks Pro 2006 Training Series The QuickBooks Pro 2006 course will teach you how to efficiently set up your own accounts and manage your business. Learn inventory management, sales tax issues, task  more...

SalesPlus ... follow-up, and implementing what you ™ve learned. User is given 1 year access to this course. SalesPlus Successful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the  more...

Strategic Thinking ...oose the path most likely to bring you to your goals. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Strategic Thinking Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan  more...

Team Management - Enabling Teams ...te faith in the members ™ capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to  more...

Team Management - Leading Teams ...mmunication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a  more...