Using It Support - Training Resources

C++ Programming for C Programmers This hands on C++ training course presents a thorough hands-on introduction to object oriented programming in C++ for experienced C programmers. The central concepts of C++ syntax and style are taught in the context of using object oriented methods to achieve reusability, adaptability and reliability. Emphasis is placed on the features of C++ that support abstract data types, inheritance, and  more...

Building Component Software Using COM/DCOM This hands on COM/DCOM training course introduces the student to the fundamental concepts of building reusable software components and applications using COM and DCOM. Students initially build server components and client applications using low-level COM techniques in order to thoroughly understand the principles involved. Subsequently they learn to employ ATL and MFC to build more sophisticated  more...

Windows 2003 Server and XP Administration This hands-on course provides students with the knowledge and skills they need to perform administrative duties for Windows Server 2003 and XP Professional systems. Students learn to install, configure and maintain the client and server operating systems, ensure server security and support remote users. Attendees will become familiar with Windows XP Professional and the different versions of  more...

Competency Based Performance Management Competency Based Performance Management Duration: 3 Days Introduction Managing performance is not difficult. It s about practical ways of improving how you do things in your organisation. However, Managing performance involves much more than setting up a system. The mechanics, targets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison to  more...

MCSE Study Kit (Instructor-Led CBT) By earning the premier MCSE credential, individuals are demonstrating that they have the skills necessary to lead organizations in the successful design, implementation, and administration of the Microsoft Windows platform and Microsoft server products. COVERS EXAMS: 70-210, 70,215, 70-216, 70-217, 70-220, 70-228, 70-224 - All 7 Training Modules To Pass First Time. CONTENTS: 36 Interactive  more...

Managing Strategic Change: A CHANGE LEADER S WORKSHOP An innovative three-day program incorporating an interactive change management simulation designed to introduce management concepts and skills critical to leading organizational transformation. Who Should Attend? Everyone effects change or is affected by it, so this workshop benefits executives, managers, leaders and change agents wherever they reside in an organization. Anyone leading or  more...

Instructional Design Workshop Objective: This workshop provides participants with a process and tools for designing and developing needs-based, educationally-sound training programs. Content: Defining the scope of the design project, Assessing needs, Defining performance barriers, Developing the performance improvement strategy, Understanding adult learners and learning styles, Writing three types of objectives, Selecting  more...

Maximizing Interpersonal Relationships Program helps individuals strengthen relationship and the ability to influence positive outcomes in business (and personal) situations, using the Social Styles Model. Through greater versatility in interacting with others, participants are better able to communicate, influence and negotiate with diverse people within their organization. Participants receive feedback on their own Social Style  more...