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From Business Expert Webinars
Customer Service for a Social Media World
...very of customer service
Handle tough customers who have valid, as well as invalid, complaints
As an added bonus, you will receive Susan's white paper on customer service techniques that delight to help you implement the teachings in this webinar.
Susan Hoekstra is a customer service expert, author of The Service Journey, a client experience strategy book, and is owner of Susan Hoekstra &
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Forecasting & Pipeline Management
...orecasting and pipeline management systems to fail
Why 'valid next steps' are critical to sales opportunity pipeline accuracy
How to design sales opportunity pipeline reports to maximize accuracy and utility
All webinar participants will receive Alan s Forecasting Pipeline Management special report. And, as an added bonus you will receive 30 days of complimentary access to his 80/20 Sales
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Customer Service for a Social Media World
...ery of customer service
Handle tough customers who have valid, as well as invalid, complaints
As an added bonus, you will receive Susan's white paper on customer service techniques that delight to help you implement the teachings in this webinar.
Susan Hoekstra is author of The Service Journey, a client experience strategy book, and is owner of Susan Hoekstra & Associates, a service
more...
